The app did work for a little while but the GPS function stopped working soon after install and it has not checked me in every single day that I’m there when I look back on my check and I am missing a few days.
For Pete’s sake, fix the gps function in find a club
The app does what I need it to do but it would be nice if it had a fitness tracker. I am looking for something to help me keep track of the machines and weights I use each week.
Schedule view and filter suggestions 3/5
It would be nice if the schedule already appears for your favorite club, instead having to select the location every time you are checking the schedule.
Other suggestion is to add filters to schedule view, for example filtering to see only class in the evening, or early morning.
Another minor suggestion: maybe would be easier seeing the membership card just going doing the first screen (down the buttons), without having to find/press any button.
Doesn’t work 1/5
By Neno Videnovic 12112122
This app is worse than the Culver City location which is already markedly awful.
Club hours need to be listed 3/5
By Sexy Care Bear
Since Club Hours vary by day, they should be listed under club info.
Don’t get it 1/5
Utterly dumb. Just ask for a card to put on your key ring for signing in the gym.
Need some improvements 2/5
You need to have an option to add a pass for Apple wallet, for easy scan and check in.
Useful but ugly 3/5
This is not the best designed UI around but it mostly does the job. It’s handy that there is an Apple Watch companion app which makes checking in super easy.
Court reservations should show persistently until the reservation period ends. Currently the reservation disappears from the app as soon as the period starts. This is unhelpful as it prevents people from verifying which court they have reserved if they check even one minute after the reservation period starts.
When reserving a court the app should show what courts are free and then the user can select their preference. As it is, the court is randomly assigned then the user has to go back and “change court”.
There should be a way for the user to “check in” to the reservation and if they don’t then the court should become available for other members.
Almost useless 1/5
The check-in function is THE most important one for me. And it is NOT accurate at all. How hard is it just to keep track of attendence???
Does its job. 2/5
Able to reserve your classes using the app, BUT unable to get messages under the message icon. It shows you have unread messages, but when you click to open them- there is nothing there. Hope it’s not important.
Please add Force Touch Features 3/5
Please add force touch features to the iPhone App.
Primarily I’d like to force touch the app icon to bring up the member ID directly.
I’m new to this 1/5
I guess I’m a bit old fashioned, I’m so used to scanning the barcode at the entrance. But this whole app is just not even cute. It feels like a person with no creativity at all made this. It so plain and simple honestly there’s no real features to this. It should have tips and advice or something. Also you should be able to change your picture. You guys need to definitely improve. It’s such a top notch gym at least make the app up to par.
Super lazy. 2/5
Layout looks like something made by a drag and drop app creator, but it’s still too cluttered. There’s no rhyme or reason to design choices. And in this day and age, why is there no wallet integration?? It makes no sense.
Great experience 5/5
Driving by LA Fitness Hollywood came to catch a work out I was a past member and wanted to try it again. I met with Alex and Joanie and had a great experience and did the fit test as well, it was so fun and the staff was super helpful so I joined I recommend joining for anyone interested! Get the summer body that u deserve and come to La fitness
Good App 1/5
That fact that I don’t need a plastic key chain card is a total bonus!! My iPhone is with me at the gym so using the app membership card is great, no option to upload a photo though....Information on the app seems pretty accurate, my only recommendation is the make the selection squares even is size, seems a bit odd in design that they are different sizes
Update May 30, 2019: App never works except member card, selecting anything other than the member card results in a spinning circle, a total restart of the phone is the only thing that resolved the issue.... I’ll get a plastic card opposed to this garbage app
Improve the reservation of classes 2/5
By satisfied HR team member
The app is fine for checking in. I don’t use it other than to get into the gym and to reserve a spin bike. Half the time the reserve a bike option doesn’t populate so I have to call the gym. The class I go to is popular so I set an alarm for 5:45am the day before. To wake up at that hour and not even have the choice to reserve is annoying. Stop wasting time with the extra stuff on the app and make the essential functions operate first.
App never works to sign up for cycling classes 1/5
Disappointed with this app constant problems just to reserve a spot in cycling class that’s always full...
Update and change platform 2/5
Please add clubs hours to this app, and allow people when they sign up online to add their own profile picture. A staff member took picture of my ID, the whole thing not just the picture.
Make it easier 3/5
By Shinobi hunter
Make it easier to create an account. I sitting here for 20 minutes trying to find the first five digits of the account for my recurring dues 🤦♂️
Not useful or practical 1/5
Terrible. Even in the club it will not work to reserve a class at times. I keep getting notifications that I have a messages. Yet When I look in my messages, it state I have no messages.
GPS has no idea where I am. 2/5
I have to actually input the exact address of where I am at since the Find Club part of the app can’t seem to find where I am. Fix this since this has been happening for MONTHS!!!
Some app problems 3/5
When you want to see your personal training schedule and account information the app doesn’t respond to your input. This problem needs to be fixed.
No longer interfacing with calendar? 3/5
Used to love scheduling my training with the app but since they updated the scheduling page, it is harder to navigate and no longer automatically adds my training appointments to my calendar
Can’t activate 1/5
I may restore my phone more than usual and I can’t ever activate my membership card. Just let us re-activate it as many times as we want, S**T! All this money and they can’t get a good mobile developer!
App is so outdated 1/5
Update your app. Especially when I’m forced to download it, because this location doesn’t give out key tags. It’s ugly, outdated, doesn’t function well, and a hassle.
Spinning App 1/5
By Overdized me
I can never open My Account or Personal Trainer in the morning about 5:30. The app just spins. Also, it would be good to have some suggested recipes for healthy lifestyles.
Nothing seems to work 1/5
Many times the loader just spins and freeze the app. Can’t check account, send guest passes, or check messages in the app
Barcode Activation Still Not Working 1/5
By Full Fitz
Says I need to go to a facility to activate. No one there understands why. Not very convenient. Please fix.
Interface is cluttered and confusing to use.
Needs work 3/5
There should be a home page that automatically displays your normal gym hours and class schedule. How often does one really need to look up another gym location? Most open the app to view sign in or view the class schedule. So why not make that front and center?
Not a fan of this app 1/5
Can’t figure out how to create a favorite club
Why do I have to go to the website to see average usage at my club and real-time video?
Seems the only thing the app is good for is checking in.
Cancel membership 2/5
At first the app was fine but now I cannot cancel my membership. I have already sent an email and no one has gotten back with me. I have also tried logging in on their website but it will not let me.
Check in 3/5
We should be able to see how many check in in a month. Help establishing goals to workout
Check in 3/5
We should be able to see how many check in in a month. Help establishing goals to workout
GPS -- not fixed 2/5
The main reason why I had this app was to find nearby clubs and now it can't even do that. It still defaults to CA clubs. Fairly clunky app. Literally only use it for the key tag now. Meh.
The best app for someone who has a personal trainer. 5/5
All I have to do is look at my trainers schedule and press a button. I can schedule my training for the next week or two and I’m set. Very motivating and a very product and most of all easy way to get to my session and feel better every day. Thanks la Fittness
Fix Skewed Membership Card 2/5
Digital Membership Card displayed distorted when iPhone Display is set to “Zoomed”. Please fix this.
I need as a truck driver over the road a National map 3/5
By Sure aha
I would like a National look of LA sights
LAFitness Review 2/5
I had been a member a long time ago. Before apps! The sales routine hasn’t changed much. The pitch has. One would think that if they are so concerned about success and providing the tools one needs for success that they would have those in the app. Such as routines and ability to log and track your activities. Instead of trying to insinuate that success will only come from over priced trainers and the book you get for signing up for personal training.
Personal Training button doesn’t work half the time 1/5
I have no idea why, but sometimes when I click the personal training button, the page loads. Other times, it does absolutely nothing. I will close and reopen the app, even open my membership card screen, and have no problem... but personal training won’t open. WHY?!
App is a joke 2/5
This app covers the bare minimum.
There could be so much more to add to the app to make it worthwhile using.
Deleted it again after an hour.
Very poor user interface. Annoying to use. Only good to pull up the QR code and nothing else.
It’s just OK 4/5
It is an OK app for what it is suppose to do. Nothing great. It does have your membership card so you just show your opened phone app as you enter. There is no way to add your photo mine is blank. If I was dishonest don’t know what would keep me from giving my phone to someone else to use to get in and use gym. No picture to ID me. Other than that it is what it is. You can book training if you so choose, book racket ball courts etc. find the class schedules and sign up. So, all in all it does what it is meant to do.
Updated and it tells me to update 1/5
Tells me my version will expire April 8 2019. I updated, I get the same alert.
Needs fixed 1/5
GPS locator still stuck on So Cal clubs. Doesn’t offer “Allow while using app” location permission option. Interface looks outdated.
Ugh - needs a lot of love 2/5
It’s nice to have the ability to get into the club with my phone, but the class schedule for someone who juggles the center by my work and the center by my house is rough. I added favorite classes but it looks like it doesn’t actually do anything but highlight them in the list...I wish there was more integration with finding the nearest cycle, Zumba or Pilates course within a 5 mile radius, rather than having to go through each studio or each class type... Also, it’s not a very aesthetic app design, looks like a daycare center’s app, not a fitness studio...and that’s actually an insult to my center because my daycare’s app is actually quite nice. Will this app do the job? Yes. Do you have to download a different app to access the audio from the TVs in the center? Yes (why?! Make it integrated!) Will it win any awards? No.
Why do I have this? All I want is a key chain scan thing 1/5
By Gregory John Gaynor
This app has one purpose to me and that’s to scan in. Why do I have this? It literally does nothing, all this apps info is an easy google search away. What was so wrong about the keychain scan thing?
Unable to use app after update. 3/5
By mina s s
I updated the given the LA Fitness notification that my version will no longer work after April 8. So I went and updated the app. When I appended it. It is still showing that I need to do the update, so I pressed the update button inside the app. When I try to open the app it just freezes up.
It keeps getting worse 1/5
I just want to be able to use your app without it crashing or not even registering that I have tapped on functions. I just did the update and it’s worse.