Just ok 2/5
The app is somewhat clunky and antiquated. I do like the mobile barcode, but there needs to be an Apple Wallet barcode option!
By New to LA Fitness
Where are the hours the gyms are open on the app? Should be easily seen.
Still password protected 2/5
Like most apps these days, the dev is a paranoid security freak, requiring you to login even when signed onto a securely accessed device.
False notifications 1/5
By bad app 123890
Keep getting message notification but no message can’t clear the notification.
la fitness 5/5
By julia Kemper
LA Fitness is the best place to work out. I go there a couple times a week and i love it.
It’s ok 3/5
Should have a section to monitor your weight
Not good 1/5
If you’re only going to use it to check-in, Great End of story. Although finding a gym & hours of operation is a plus, other then that weak!! It’s 2019 guys making a decent app shouldn’t be that hard!, step your game up
History tracking would be great! 3/5
By Maria Shuttle
Overall the app is OK. It it shows classes and locations nearby and so forth which is great. I would like to see is a method for tracking what workout you did per visit. It would be fantastic if a person could simply scan the code on each machine and then enter how many reps at what weight etc. There could also be an entry option for classes taken or work outs performed that don’t have a code. A notes section would be nice too.
It really is getting better 3/5
Being able to look up the nearest club when out of town is really handy.
Checkin tracking is nice to have to see how consistent you are with your training, but it can be hit or miss as to whether or not it records. Each club should have a PC that’s dedicated to checkin. If the front desk has both front terminals in use when people are checking in, the scanner beeps, but nothing is recorded , which screws up my average
I would also like to see LA-F market a. Training log app
And either this app or a training up could be set up to report broken equipment. Scan the asset barcode then type in what’s wrong with it. Front desk often too busy so stuff goes unreported for days
Good for checking in 3/5
By Boxer Lola
I find the app easy to use for checking in. I like that it tells who the instructor is for the classes and lists substitutes when applicable. I have found that my check in days are not always showing up in the app.
My biggest complaint is that I go to the same location every day. When I want to look up the class schedule for my location I have to choose it from a map or list. It should allow me to set a default location that comes up and shows the class list. When I want to see other locations is I could then see the map or list. Every time I want to see the class schedule I have to go through the map and pick my location.
Checking In 1/5
App is not accurate- I go to the gym at least a minimum of 4 days a week and sometimes on a weekend and so far it only shows me having gone in 2-3 days a week at most I check in with the mobile app every time I hit the gym-
Could use improvements 2/5
I like this app.
Suggestions that would bring it to 3 stars:
Simple aesthetics. Everything is boxy and looks designed in some Microsoft software from 2008, it doesn’t look sleek at all.The entire navigation experience is clunky, pressing back brings to home page rather than previous page. Other issues too.
Suggestions that would bring it to 4 stars:
The ability to see check-in history (might be motivating for people to see a 5 week streak with no missed workouts).
The ability to change home gyms, and for classes to automatically load from that every time instead of having to type in my location and select my new home gym to see class times
Suggestions to bring it to 5 stars:
Integration with other fitness, health, and diet apps i.e. MyFitnessPal, Apple health, other workout tracking apps, etc
I like LA Fitness a lot, loyal member for almost a decade, but for a senior national chain, this app is a low-performing sophomore at best.
Classes ; racquetball 2/5
Ok, This is written for the guys who develop the app… Functionality you need to add/fix:
1. Once I’ve saved my favorite/home club, when I select the button off the main page to look at classes, give me an option to only look at classes in my home club! (Search by class, see classes in my home club, find classes at other clubs)
2. Let me reserve racquetball courts online
So much potential... 1/5
By Obscure Noun
But not helpful. Why not integrate personal fitness tracking? At the very least update the user interface, show busy times by hour like Google Maps, and make a visits report.
Please add wallet support 2/5
This app needs wallet support. It's the main reason people download this app.
App freezes uo 1/5
The app completely freezes once I open it. I can’t even pull up my membership ID. Been going on for months now. It’s frustrating!
Tengo problemas con el app 1/5
No marca mi récord
Not good!!! 2/5
By Happy wagon
I can’t send an email to LA from my phone. It doesn’t track your trips to the gym. It hasn’t acknowledged one of my trips since mid December. I go at least 5 days a week. It’s pretty worthless.
Mediocrity at its best 3/5
There are so many things that could be improved about this app.
Let's be honest though. I mainly use the app too check in. What a pain though. Why not create a widget that I can access quickly? Or why isn't the QR code at the top of the screen by default?
Class schedules and past check ins are great, but you seriously need a UX designer to lead some changes.
Nice app 4/5
I use the app to reserve trainers. It is straight forward and easy to use. I also like to look for classes. There are several LAFs in my area and a map pops up to choose a gym location. Although that is a nice feature, it would be better is the first choice defaulted to the members associates gym. I like the class descriptions and the exercise explanations on the app. They are helpful and an appropriate length so as to not overwhelm the listener:)
I don’t know which one is close 3/5
could you please Repair the GPS Location in chicago??
Simple is best 1/5
Both the website and the app are wordy and complicated. I can’t register in the app because it asks me to “enter the first 5 digits of the account used for...” and then the text truncates. Could you not simplify the text? Could you not add a second line and wrap the text. There are classes listed on the website that don’t show up in the app. The website has 3 different schedules for three types of classes and in the same level menu they have three more links to sign up for each different type of class. Burn it and start again.
LA Fitness App 3/5
Getting better, but needs a
lots of work. This is probably do to the disconnection from clubs and corporate.
Furthermore, app freezes up constantly!
Just got the app and I made my account.
Went back on the app 10 min. Later and I was logged out,
I went to do the pin and I put it in then it loads and goes back to the front screen to login again.
So I hit forgot pin so I can log in the normal way with just normal username and password and when I type it in and hit login it says
“Error try again later”
And I am typing in the correct info... the app is junk
Jumbled Text 1/5
When I open up anything besides my membership card all the text info is on top of each other. I can’t read the info ☹️
So many issues... 2/5
If all you want is to check in via your phone, this works...sometimes. Over the past week there were two days where my checkin did not appear on my calendar of visits and it shows I did not attend the gym, so it’s hit or miss for even this basic function.
- the user interface is convoluted and unnecessarily difficult
- searching for your location is a laborious process (clicking into a map, zooming in, trying not to tap on your own location icon if you happen to be at the gym while doing this)
- you cannot see your gym’s hours of operation for the week, only for that day
- it’s ugly (I am a designer, so this might not bother you) and looks like it was designed by engineers who just had a list of features that needed to be coded
Again, if all you want is to not carry a card, this can work, but it’s not consistent even for that function, so don’t expect much.
Would be nice to have a “Log” feature somewhere within the app.
Find a Club 1/5
This app has always defaulted to listing clubs in Southern California. Supposedly the latest update fixed that... but no! I travel all over the country for work and it’s become increasingly painful to search for clubs. At least it used to have a map view that made it easier to navigate to whatever state I was in but it appears they took that away too (not sure why??). Basically, it’s a pain in the butt.
We need an option to review instructors 3/5
This app is pretty good but it would be great if there was an option to review class instructors. It could help instructors improve their classes. It’s always a bummer when I try out a new class, arrive, and realize I’m one of only 3 attendees and the instructor is lack luster or unskilled. I’d love to be able to review my faves and give constructive feedback!
Message center doesn’t work 1/5
The message center will not work on my iPhone
Apps for everything! 1/5
A while back I asked my local LaFitness for a replacement card for my key chain. They said they don’t do those anymore just use the app! #1 I don’t want to bring my phone with me into the Gym, but now I have to...fast fwd. I just got a new phone, downloaded the app. Forgot login info. Click “forgot login” and I’m prompted to scan my membership key card🤦♂️ ...really.
Really don’t like it 1/5
Awkward layout, things are difficult to find, the gps is broken, they half assed it.
Worst app in existence 1/5
This app doesn’t have to perform very complex functions, yet LA Fitness can’t seem to get it right. It shows me gyms in California when I’m in Georgia, shows I have messages when there are none in my inbox, And freezes up all the time. Worst app and existence.
GPS issue 3/5
By Crys Y
I didn’t have the issue where the GPS defaulted to California locations until the update to fix the issue with the GPS defaulting to California locations
Tracking My Visits 2/5
The only issue I have with the app is that it doesn’t track 50% of my visits. Thankfully, I track them on my personal calendar, but it’s just irritating. It would be nice to look at the calendar the app provides and see all of the yellow bubbles lit up like they are supposed to be. It’s motivating when I see that.
I feel like it’s an easy fix - I don’t know if it has anything to do with the fact that there’s never anyone at the desk when I scan (maybe the scans need to be confirmed by an employee), but I would just like that to be fixed.
Can’t find classes. 1/5
I’m in Florida. My app will only search LA Fitnesses in California and its just too far to committee. My profile is good and map settings shows me in Fla. Come on guys, get your app together.
Full of bugs 2/5
Fix the bugs
Defaults to California 1/5
By Johnathan Sherer
The app is not good. It defaults to California for the nearest clubs, even though the latest update states it fixed it, the look of the app is not appealing.
location fix 3/5
Better after location fix
Easy to get to the membership pass and easy to find classes.
Location Issue 2/5
By Work Out List
I use to love the app and thought it was helpful, then one day it stopped working. My location is now listed in California...about 5000 miles from where I live. I reloaded the app, restarted my phone, and reentered my location without any resolve.
Update Yesterday disabled access to membership card 1/5
The only thing I use the app for!
I have my location settings on, but when I pull up classes it shows me classes that are at gyms about 2 hours away. The location gps on this app isn’t accurate right now.
Club Location 1/5
App no longer recognizes clubs in my area, just California clubs. Not very helpful seeing I live in New York. Very annoying when I’m trying to sign up for classes 😡
Location wrong 1/5
Since the last update, my location does not track correctly. It continues to show California clubs as close to me and I have never been to that state.
No class schedules 1/5
Latest update makes use of app to check class update inoperable. App no longer recognizes clubs on my area.
Gps stopped working 2/5
The app won’t show clubs in my area- only CA clubs. Even if I try press the locator triangle.
I have to type in my zip code.
Location setting not working 2/5
I live in Minnesota and when I would open the app to find a club near me it would show me classes within the area. I never changed my location settings but now it is showing me classes and clubs in California. I tried to delete and download the app again but it still isn’t working. Please fix ASAP.
No longer tracks my location 1/5
As of three days ago the app no longer tracks my location. All of my settings are correct. GPS is on.
Now I have to reserve using “find a club” and entering a zip each time . The find by class only refers me to classes in CA.