Calendar tracker doesn’t work
Add to passbook 2/5
By Scooter mcb
We should be allowed to add our mobile key card to the Apple passbook.
Make this app more useful!!! 1/5
By Fit Atlanta
For this app to go along with the gym, it should be able to do so much more than what it is right now. It should allow you to track your progress in the gym and set personal goals for yourself. I basically have this app for no reason. I have to download another app that will allow me to do all of these things. I would even add something on there where people can choose workout partners on there and everyone has an accountability partner. We pay enough in the initiation fees and such for this app not be of any use especially when you are a member.
Although it appears that I have messages daily, presently I have three messages, I go to check and it always says no messages.
iWatch Needs Work 2/5
My gripe is the iWatch feature is painfully bad, so much I never use it. When you use the iWatch to check in it loads every time but when you move your wrist in any slight way which is ‘unavoidable’ the screen always turns off defeating the purpose... this is fixable. Developers open your Starbucks app and use the pay feature to understand the concept a little better.
Bugs need to be fixed! Right now I have two message notifications but when I click on the message button it says there are no messages! Booking classes can be buggy too! Perhaps it has to do with people trying to book at the same time?
Can’t access my personal training section 1/5
So annoying, i like to schedule or change my personal training sections from my phone, but this app won’t allow me to access that tab. This application is Garbage. I hope they improve it soon, it has so much potential.
I have had terrible experiences every time you go to ‘fix’ bugs. As of May 14, 2018 I can’t open messages nor My Account.
Improvements to App 2/5
1. It would be nice if we could download the picture we want to use. When I asked them at the club if I could change my picture, the staff didn’t know how to do it.
2. We should be able to change our “home club.” I never have used the club that I signed up at.
Decent app 4/5
It does basic functions like pull up your membership card, reserve spin bikes, and shows you the current schedule. The thing that’s driving me nuts is that the app is telling me I have 7 unread messages but when I click the messaging part of the app it says I have no messages.
One of the worst apps ever 1/5
App crashed on my phone. After deleting it and downloading it again it still would not work. Hard to believe that a major fitness company this size would have such an antiquated app.
Awesome facility 5/5
Unable to connect to server 1/5
By Felicity Smoak
Multiple attempts to use this app to avoid carrying my tag and to reserve a spot in group classes. I always receive an error saying the app is unable to connect to the server. This happens regardless of day, time, and network connection.
Screen freezes have to restart app multiple times to even attempt at getting to personal training part
By Poor excuse for an app
You could spend your entire life searching for a worse app, but you will not find one.
By the codester swimmer
Cant even actually log in to activate my membership....
Nothing works: can’t find class by type; claims it can’t find my zip code; can’t download “latest class schedule.”
It just spins and doesn’t show the dates I checked in. It’s been going on for months and works occasionally.
Cant Add V.I.P. Guest 1/5
By David McDonald 94
I pay top of the line for my gym membership with L.A. Fitness but for some reason every time I go to add a V.I.P. Guest it continues to just load, which is really annoying. Fix This
Some OF the classes are Not set ON the time for people WHO worked. They shoulder have note classes after like 4pm. Not all classes ARe In the morning.
My account doesn’t work 1/5
App is fine but my account feature does not work gets stuck on loading screen
Doesn't work on iPhone X. Doesn't respond to my taps. When it did work on my 20th tap, gave an error. I would fire the developer and get this app completely rewritten.
Closes out every time I open it 2/5
The app closes every time I open it. Sometimes I can’t even get my membership card to stay up, so I’ve screen shot it now, so I don’t even have to worry about the app anymore. They need to fix that.
Bad app 1/5
Horrible app, rarely works correctly or allows me to get into “messages” and/or other areas of the app regularly.
Needs Wallet support 3/5
Would be much improved if the membership card could be added to iOS wallet.
Update needed 2/5
Sometimes, by the time it takes to load all bikes have been reserved already. 👎🏼 And It says I have messages but nothing is in the inbox.
App is useless!! I am a member, have an account and can’t log in!! It constantly asks me for my user name and password. So what’s the point of creating these??? Tried several times, was able to get in once and then out of the blue it kicked me out. Finally gave up! Don’t waste your time! Ugh!! 😊👎🏼
Need open and closing times 2/5
I like the app in a general sense of the term but it needs the open and close times listed so I don’t have to call the gym to find out if I should stop in.
3D Touch Needed 2/5
Please add the ability to 3D Touch the app icon and launch the membership card.
Where’s the love? 5/5
Gets me to gps on the fly when I’m in different part of town and class schedule is slick. You can even add favorite classes that show up in calendars.
Gets the job done 5/5
Use it almost everyday. Works as expected.
LA fitness last resort gym 1/5
The app is too broad with all of its locations. Chuze fitness app saves your home gym so you just click the class schedule and it’s for the gym you consistently go to. They also give reward points for each time you scan into the gym and a class where you can win free gym towels, water bottles, tanks, health shakes and even up to a free month where they don’t charge you the monthly payment.
Very good job with developing a great app
I try to view my check in history and half the time I go to LA it doesn’t register that I signed in that day
Love it 5/5
I love this App! I am able to find different facilities. I am able to check time for group exercise classes. It’s pretty cool!
Simple and to the point 4/5
It does exactly what I need it to do. Also can use my watch to check-in.
Not a good application 1/5
The Check’in History doesn’t work... the interface is very poor and not user-friendly...
It could be better 2/5
I really think the app should either make it where you “add” your membership card to your mobile wallet/passes or better yet have the option to have your membership card viewable on your home screen when you are near a La Fitness Gym. It is annoying to have to open your app every time to check in with your membership card.
Struggle for class sign up 1/5
The app doesn’t allow you to sign up on time for classes that fill up. Demand in the system causes it to keep loading. It was so much better a while ago. All of my class mates agree.
Update made it SO SLOW 2/5
takes three to four times as long to load. Do better.
Message notification 3/5
Like the convenience of activated app on phone, BUT Keep saying that I don’t have messages yet message app is highlighted. I have to delete all messages every time to get rid of the notice. This started happening after I activated the app on my phone. Prior I would register for classes and the notices will disappear once I opened the app.
WORST app and service 👎👎👎👎👎👎👎 1/5
By Vvhvhhvhvhadforthright high
Messages 1 means no messages 2/5
By notmy nickname
A slow, clunky app made irritating by: 1) always having a message in the inbox only to have the message be “there are no messages” 2) a notice I’m scheduled for an upcoming class that was yesterday or days ago.
Love it! 5/5
By Tobya W.
You can find clubs close to you, look at class schedules, and mark your favorite classes and instructors. The app is so helpful.
By ENTERTAININGLY nice
This app, as well as all the information behind it, is exactly what I’ve been looking for! For a long time it seems that I couldn’t find the right app for fitness or to get the info that I need from most gyms. This app has helped so much, keep up the good work!
It’s annoying 3/5
When I click on the personal training button or update my billing info it continues to load and won’t stop. I have to delete the app and re download it. It seems to get worse with every update. I know it isn’t my phone because no other app has that problem. I like that I have full access to my account and scheduling classes but I just can’t stand how it continues to load.
Non responsive app 1/5
App is terrible. Clicking on any link usually errors and the app rarely works correctly. Irritating. Can only schedule personal training sessions online as a result. Which don’t load into the iPhone calendar unless they are made in the app. But the app doesn’t work. It worked better before they turned it grey.
Total garbage 1/5
The only thing that consistently works on this app for me is the membership card. The link to reserve a trainer is a truly a hit or miss affair. Sometimes the app will work the first time you click the link, sometimes the app won’t respond until you click it several times then multiple reservation screens open up. Other times the trainer reserve link won’t open at all. I find really quite annoying that a company as big as LA Fitness can’t find the time to fix such a simple problem especially when there’s a lot of other people complaining about the exact same issue, whether it be for their spin class or when they’re trying to reserve a trainer. Get your crap together LA Fitness.
App Needs Work 1/5
Everything in the app is very slow and freezes. It’s only good for your membership barcode.
Please update the app.
No 3D Touch shortcut support to membership barcode 3/5
Would be nice to have that since it’s probably the most used feature when entering any club