Special instructions 1/5
The “special instructions” box allows for about three words only. I was trying to order a sandwich with “no cheese and bacon on the side” but couldn’t because only the “no cheese and” fit.
By LM is a Star
Have to have app in store at pick up - should be optional with phone number
always Very pleasant people at call in pick order window
App is SO slow 1/5
By Andie Kalm
And once you get your order in, it’s SO SLOW getting to the store. Faster to just go in personally and order
Easy to use! 5/5
Like it. Really easy to use. Only complaint is the special instructions area is very limited in number of characters so it’s hard to put in special instructions. I’ve gotten really good with abbreviations.
You need to be able to type more than info for special instructions I could only type cheese and I needed to type cheese and crotons
Please clean the outdoor dining area 1/5
Of the Bailey’s Crossroads store. It is so disgusting I don’t even want to describe it here.
The tables are so dirty they are sticky.
I love La Madeline and I love to earn rewards by eating at my favorite restaurant! The mushroom soup is so creamy and delicious. The chicken salad is devine! Don’t let me start on the desserts!🙂
Seriously Out of Date Menu 3/5
Nice app, useless for finding current seasonal menu items. App still showing showing Summer Seasonal. We are well into autumn. Previously, sent feedback about this via app. No response, no change to seasonal menu in app.
Wish I could tell how many times I have been to LaMadelines.
What happened? 3/5
In the past, one of the most enjoyable aspects of a visit to La Madeleine was the chance to enjoy an authentic French croissant. Over the past week or two, however, the quality of the croissants has deteriorated dramatically. They’re now flat, doughy, and frankly not much different from the “croissants” one gets at Starbucks. What happened?
Dans le passé, l'un des aspects les plus agréables d’une visite à La Madeleine était la possibilité de déguster un croissant français authentique. Cependant, au cours des deux dernières semaines, la qualité des croissants s'est considérablement dégradée. Ils sont maintenant plats, pâteux et franchement pas très différents des croissants que l’on obtient chez Starbucks. Qu'est-il arrivé?
Sachet Totte 5/5
Cake was excellent !!!!!
Love La Madeleine 5/5
If you crave satisfying, comforting, and most of all perfectly balanced and precisely cooked delicious recipes, plan a breakfast, lunch, or dinner (or snack!) at La Madeleine!
I love this place
Love the chicken salad & Caesar salad & key lime cheesecake!!!
Management change 3/5
I was a regular eater at La Madeleine, in the last few years, they raised their prices, they cut down on promotions and discounts, and they shutdown few restaurants. Last time I ate dinner I ordered salmon with spinach, the salmon was on a watery spinach more like soup, and didn’t taste delicious at all.
Couldn’t place a togo order thru the app. 1/5
By grgdio if thgck kid d
Couldn’t place a togo order thru the app.
Location not available 3/5
I’ve been using this app for a while and had no problems. Recently the location that I’ve placed orders on the app for is not available for me to place orders at. It’s very inconvenient when I use to just drop by after work to pick up food with out having to wait.
No good rewards in this app
What’s the point of the app if you don’t get rewards? 1/5
I have had the app for several months now and visit La Madeline’s regularly, but have not had any rewards at all. I don’t see the point in the app if it takes months to get a single reward...?
No good info 2/5
I can’t tell how many visits I’ve had nor can I tell how close I am to a reward. I have no idea if a visit credits or not and no idea what rewards may be available
By elvie ocampo
Food is very good and good service!
ALWAYS OUF OF RASPBERRY CROISSANTS 2/5
Ordered a raspberry croissant on my last 3 orders and every time I get there they are out. The excuse is always that they are the 1st to sell out in the morning....SO MAKE MORE. At the very least one could be made for my order that I placed 30 minutes in advance. SMH!!!
Can’t use a gift card to pay 2/5
I have a gc to pay for my to go order and I can’t....very frustrating since I have good rewards I can only use in app.
Love the app, but... 3/5
I love the convenience of the app, but when I’m trying to change something in the comment section under the item I want, it limits the amount of characters. This is a pain, as a parent, with a somewhat picky eater. So, I end up calling anyways to make sure they get my order right.
I love the restaurant and the food but the app is always malfunctioning 3/5
I work nearby this store. I have to call them directly most of the time because the app has glitches. I am surprised it worked today. Great service from the restaurant to compensate.
APP Overwhelmed by Specials 4/5
By Digger dog mom
The app generally works well except when there is an app only special. La Madeleine offers frequent specials for app users, which are great, but they can overwhelm the app. The app will show the closest restaurant in “Locations” but if you try to place an order, clicking on “Order” will show the closest restaurant is now several thousand miles away. It will usually work right the next day, however if it’s a 1 day only special then you can’t take advantage of it. Reporting it to the app department just receives a response that you need to turn on your phone locator even though it is clearly turned on or the “Locations” button wouldn’t work. So clearly they don’t intend to fix the problem and we will continue to miss out on 1 day specials.
If it works it’s a convenient way to pay.
Rewards cannot be claimed from the app 1/5
I tried to get my reward of $3 off an $8 purchase, actually much more, but the computer register kept re entering the $3 when totaling and ready for payment. The manager had no clue and didn’t offer to manually make the discount
Always Delicious! 5/5
Caesar salad! YUM! Key lime pie! YUM,YUM!
Online app payment 4/5
I love this store! The staff! The food! How do I change payment option on the app?
Great App 5/5
It’s easy to use and rewards are always welcome
By short to go
A little slice of Paris in Hotlanta
Great Service 5/5
Waffles are good. Chicken salad is great.
Cannot connect 1/5
This app can’t “connect” to my restaurant so I can’t order online. If I open the app at home it says there is no location within 500 miles of me.
So far it’s been no good to me.
Favorite place! 5/5
Love to eat breakfast here! Love their sandwiches also!
The ladies need to be happier. 2/5
By cool connie
The cashier Ebner needs to train the whole crew on friendliness and customer service
Amazing people and clean place love this place and always recommend everyone to go here.
Doesn’t work 1/5
Usual not working. Deletes points and rewards.
Best & yummy
The employees look unhappy 2/5
We come to this location several times a months, and the majority of the times the order takers for the food and for the bakery looked kind of unhappy, they don’t welcome the customers and staring at you until you’ll start talking, the order takers at the cake area always have some kind of attitude, like we’re bugging them by purchasing their product , unfortunately this is only closest one in the area , otherwise we’ll go to the other LaMadeline location. We’ve been in several La Madeline locations , and only the employees at this location are kind of rude! Also most of the time we get our food late, even if the restaurant is 80% empty.
Latest news and updates 5/5
Great reminders. As if I needed any😊
Free slice 4/5
Please have someone keep up refilling the slice bread especially the wheat ones.
All we want! 5/5
By Meyerland Fan
It’s wonderful to be able to get fresh delicious food, whether to eat here or to take out. Our go to place!
Excellent service 1/5
By Big C 09-09
For the first time I felt like a person coming out of La Madeleine. The server Greeted me politely and respectfully her name is Karen Aleman La Madeline town and country
Excellent cafeteria and pastries 4/5
By Maria Aburto
Like always food and atmosphere is very pleasant and great however menu changed and items got more expensive
Ordering is a piece of cake 5/5
Ordering through the app is simple and effortless. Not many complicated screen and is intuitive. The only drawback is that when picking up order it only shows my number and does not ask for a name that will pick up order at the location
By la jeune fille
Excellent service and great food and pastries. My go to place to get de-stressed
I love this store and the one on 410 . Great food great service always