What’s the point of the app if you don’t get rewards? 1/5
I have had the app for several months now and visit La Madeline’s regularly, but have not had any rewards at all. I don’t see the point in the app if it takes months to get a single reward...?
No good info 2/5
I can’t tell how many visits I’ve had nor can I tell how close I am to a reward. I have no idea if a visit credits or not and no idea what rewards may be available
By elvie ocampo
Food is very good and good service!
ALWAYS OUF OF RASPBERRY CROISSANTS 2/5
Ordered a raspberry croissant on my last 3 orders and every time I get there they are out. The excuse is always that they are the 1st to sell out in the morning....SO MAKE MORE. At the very least one could be made for my order that I placed 30 minutes in advance. SMH!!!
Can’t use a gift card to pay 2/5
I have a gc to pay for my to go order and I can’t....very frustrating since I have good rewards I can only use in app.
Love the app, but... 3/5
I love the convenience of the app, but when I’m trying to change something in the comment section under the item I want, it limits the amount of characters. This is a pain, as a parent, with a somewhat picky eater. So, I end up calling anyways to make sure they get my order right.
I love the restaurant and the food but the app is always malfunctioning 3/5
I work nearby this store. I have to call them directly most of the time because the app has glitches. I am surprised it worked today. Great service from the restaurant to compensate.
APP Overwhelmed by Specials 4/5
By Digger dog mom
The app generally works well except when there is an app only special. La Madeleine offers frequent specials for app users, which are great, but they can overwhelm the app. The app will show the closest restaurant in “Locations” but if you try to place an order, clicking on “Order” will show the closest restaurant is now several thousand miles away. It will usually work right the next day, however if it’s a 1 day only special then you can’t take advantage of it. Reporting it to the app department just receives a response that you need to turn on your phone locator even though it is clearly turned on or the “Locations” button wouldn’t work. So clearly they don’t intend to fix the problem and we will continue to miss out on 1 day specials.
If it works it’s a convenient way to pay.
Rewards cannot be claimed from the app 1/5
I tried to get my reward of $3 off an $8 purchase, actually much more, but the computer register kept re entering the $3 when totaling and ready for payment. The manager had no clue and didn’t offer to manually make the discount
Always Delicious! 5/5
Caesar salad! YUM! Key lime pie! YUM,YUM!
Online app payment 4/5
I love this store! The staff! The food! How do I change payment option on the app?
Great App 5/5
It’s easy to use and rewards are always welcome
By short to go
A little slice of Paris in Hotlanta
Great Service 5/5
Waffles are good. Chicken salad is great.
Cannot connect 1/5
This app can’t “connect” to my restaurant so I can’t order online. If I open the app at home it says there is no location within 500 miles of me.
So far it’s been no good to me.
Favorite place! 5/5
Love to eat breakfast here! Love their sandwiches also!
The ladies need to be happier. 2/5
By cool connie
The cashier Ebner needs to train the whole crew on friendliness and customer service
Amazing people and clean place love this place and always recommend everyone to go here.
Doesn’t work 1/5
Usual not working. Deletes points and rewards.
Best & yummy
The employees look unhappy 2/5
We come to this location several times a months, and the majority of the times the order takers for the food and for the bakery looked kind of unhappy, they don’t welcome the customers and staring at you until you’ll start talking, the order takers at the cake area always have some kind of attitude, like we’re bugging them by purchasing their product , unfortunately this is only closest one in the area , otherwise we’ll go to the other LaMadeline location. We’ve been in several La Madeline locations , and only the employees at this location are kind of rude! Also most of the time we get our food late, even if the restaurant is 80% empty.
Latest news and updates 5/5
Great reminders. As if I needed any😊
Free slice 4/5
Please have someone keep up refilling the slice bread especially the wheat ones.
All we want! 5/5
By Meyerland Fan
It’s wonderful to be able to get fresh delicious food, whether to eat here or to take out. Our go to place!
Excellent service 5/5
By Big C 09-09
For the first time I felt like a person coming out of La Madeleine. The server Greeted me politely and respectfully her name is Karen Aleman La Madeline town and country
Excellent cafeteria and pastries 4/5
By Maria Aburto
Like always food and atmosphere is very pleasant and great however menu changed and items got more expensive
Ordering is a piece of cake 5/5
Ordering through the app is simple and effortless. Not many complicated screen and is intuitive. The only drawback is that when picking up order it only shows my number and does not ask for a name that will pick up order at the location
By la jeune fille
Excellent service and great food and pastries. My go to place to get de-stressed
I love this store and the one on 410 . Great food great service always
Still waiting on a reward.... 2/5
I’ve been using the app for a couple of months now. And have been going to La Madeleine on a weekly basis, still haven’t earned 1 reward yet. ☹️
By Gobber Tins
Never showing on my rewards and never see the points
Have to Login after every update 1/5
Whenever the app updates it forces you to log in again. Has happened at order check-out multiple times. Lost rewards points as a result.
Excellent food choices, healthy and generous quantities and great values.
no way to submit order after stores closed 2/5
no way to submit order after stores closed.
I live la Mad! 5/5
Dependably tasty, great variety, wonderful bakery, top-notch rewards program!
Love La Madeleine’s 5/5
By Very Happy Teacher!
...especially the soups and desserts!
An app worthy of my favorite place to eat! 5/5
This is a really awesome app - I like how online ordering has been integrated.
Only thing that I could think of to add is to incorporate more French culture to really immerse yourself - Free eBooks, French Language Lessons, Virtual Postcards for Friends and Family, and Virtual Tours would be pretty cool! Not a necessity, but nice to have!
Best of best 5/5
Great service✅great food✅great smiles ✅ thou the coffee choices could be checked more often...
Love! 💕 5/5
By Christi LC
We love La Madeleine. The food is wonderful, the service is great, and the atmosphere is relaxing and enjoyable.
Excellent app - need more reward options 5/5
LOVE this app, just wish more reward options were available and a variety of choices when redeeming rewards.
Awesome food and service 5/5
We enjoy our Little Rock restaurant. Mr Francis is the best. Bread and pastries are always fresh and the best in the city.
Chicken salad is delicious, especially with quartered strawberries. The soups are very tasty. The fact that we can order, them sit down with bread, real butter, and jelly while our meal is being prepared is a big plus. Thanks!!!
Perfect for any occasion 5/5
By BC nek nek
La Madeleine has always been my “go to”. It never failed me. I love it...my friends love it. I will always be a satisfied customer. Thank you!
By I GiveUp
Food is always fresh and tasty. I have favorites but try different dishes.
Great food and customer service! 5/5
We come here once every few weeks and always have a great experience. Everyone is attentive and helpful. The food is always fresh and tasty.
Sasha M 5/5
Best soup and sandwich place ❤️
Love La Madeleines 5/5
By Ray Chappell
I always go to the store in Norman Oklahoma the staff there is so friendly and nice the food is always so good