A really terrific app 5/5
And a tech support staff that is excellent. I really love the ease of making appointments and getting my results so quickly. I see many different doctors and it’s nice to pull up my lab results whenever they ask to see them.
Great for Results, Not So Much for Making Appts 3/5
All of the results integrations are fantastic, but the appointment scheduling is very disappointing, as the app launches a browser for this. Would like to see this available in the actual app and with a little better designed search process than the browser version. Should have the option to pick a date, time range and max distance and see options at nearby locations. Searching by distance and then having to check availability each spot one by one is REALLY cumbersome.
Outstanding App 5/5
Love the easy access to my records!
Great App! 5/5
Easy to use, resourceful, and effective app for managing any and all lab results.
Simple to use 5/5
I found the app easy to use and a quick way to get my results.
Well designed app 5/5
By health aficionado
Very modern and easy to use app. Appreciate the team who worked on it!!!
So Easy 5/5
So easy to use! Love being able to check in before my appointment!
Love the access to results 5/5
So appreciative to have access to my results so I can show them to my different doctors to help manage my overall health! Thank you!!!
Love the look and feel! 5/5
Clean, crisp, professional, easy to navigate. Love this app.
By lca patient
Like the ease of use
Great app! 5/5
Love the Apple Health option!!
Nice experience 5/5
I like the ability to sign in with biometric verification to view my health records. The application gives a nice overview of my results.
Must have app to view Lab results 5/5
Kudos to LabCorp for bringing patient results Mobile apps!
Easy to use App! 5/5
Great way to get my lab results quickly. Highly recommend using this app.
Cannot log in 1/5
After entering username and password the signin button does not become usable (still grayed out). iPhone 8 Plus on iOS 12.2
Great improvement 5/5
Lots of improvement with seamless access to the reports.
Awful ... 1/5
Like many others reviewers, I cannot login! I put my email and password in, but the “submit” button never becomes available to click on! I can login through the website just fine! Please fix this! iPhone X user!
Great Enhancement 5/5
Excellent upgrade with strong fixes. Big thanks to the efforts from the feedback.
Nice app to have! 5/5
Lot of improvements, registered and viewed my results with in minutes.
App is ok, but why still not supporting Face ID? 3/5
It’s annoying to see the app only supports finger print ID on iOS...please update
Thanks for fixing FaceID! 5/5
Hey LabCorp team - thanks for making FaceID work on my iPhone XS Max. Appreciate you hearing us folks without a TouchID sensor.
Can't login, 1/5
I can login to the website but it won't let me in the app!
App crashes. Every. Single. Time! 1/5
Why even bother with having an an app if it never works ? Don’t even waste your time .
Pretty useless 1/5
App won’t even let me login despite having an account already. It’s not even like I got my password wrong; after I input my username/password, the login button doesn’t even change color to allow me to enter the patient portal. The website works just fine, no issues there. This app needs a serious overhaul and some attention.
Webpage view in Application 1/5
I see the app view as a view from Webpage.it looks like the developer has very poor knowledge on the UI.
On top of that not able configure the Face ID too.
Needs a lot of improvement...
Non Functioning out of the box 1/5
By hsu box
Zero stars should be an option. Downloaded for first time on brand new iPhone, type in user name and password, but login button is non functional. Can’t even make it into the app. Will remove promptly.
Can you trust your labs from this company? 1/5
By Mike D (NYC)
If you can’t even create an account to use the app, what are the rest of their systems like? Are their lab results trustworthy? Anyone who says the app (or anything in the entire process) is “excellent”, they must have extremely low standards.
Pain in the rear! 1/5
This outfit is a problem with password every time I go to use. I received no help as I request. Oscar Hudson.
Don’t bother was right 1/5
This has been a complete waste. Customer service multiple emails to the help team all netted a big fat zero.
Just turn this app off if you really want to help patients you serve.
About the same as the web page 3/5
What would really make this app stand out would to be able to graph results over a period of time. I almost always get the same labs. How hard would it be to be able to choose individual or multiple tests to graph over time. Same goes for the website.
Need work in check-in process 3/5
Why have an appointment time when you get there and go to the end of the line to check-in at the front desk?
PIECE OF CRAP APP 1/5
Just like the other reviewer‘s I have an account that saved on my iPhone. Unable to sign him what a piece of crap.
Junk app 1/5
Strange that a company like Labcorp who touts there top ratings as a company cannot do any better than this app. Be prepared to constantly reset passwords and app just kit working at all. Needs major improvements.
Longtime user 1/5
I can’t get it to work.
View appointments is missing 3/5
This is not a bad app, but it is very strange that you cannot view your upcoming appointments. You should be able to access your scheduled appointments, and be able to access the QR code. This is a significant deficiency.
Customized view would make it better 3/5
I had previously accessed this information from their website so all I had to do was use the same sign-in name and password and I had no problem accessing my data. I like having all the data at my fingertips - but it is annoying that I can’t tap on one if the results to immediately view information on it. For example, what is “Thyroxine (T4) Free” and why should it matter to me?
CUSTOMISED VIEW MISSING: It would be nice to re-order the list, to immediately see what results are deemed to high or too low. I hope these things will come in an update.
Terrible, terrible, terrible 1/5
This may be the worst app I have ever used. Can’t even log in using my iPhone even though I registered an account on my PC. If it is any consolation the PC version is very buggy too. Had note into their techs for over a week and no response whatsoever.
REMOVE THIS APP PLEASE - IT NEVER WORKS 1/5
I have 28 years of experience as a Sr Test Engineer (some of it at Apple)
Apple - please remove this app from your store as it is completely non functional, as is the Labcorp's web patient portal.
Neither allow a patient to register for a new account, and if a patient like myself had a previous Beacon account with Labcorp, neither allow login.
This has been the sad condition of Labcorp's "services" for patients for as many weeks.
This clearly indicates that Labcorp is:
1) Unable to maintain a minimum level of service for patients to receive their own vital information on tests this company performs (which the patient pays for and is legally entitled to their own records)
2) Labcorp has no interest or concern that their patients cannot use what they clearly intend to offer, which is disingenuous as it all is non-functional.
Not working 1/5
Cannot sign in. The correct info is entered but the sign in button isn’t working (grayed out and nothing happens when you try to click). This is impossible phone experience, and the website is also not working on phones.
Can login to the website just fine. Using same password and login, this new app just freezes. Why push something out that doesn’t even work? You’re better off using the mobile site in Safari.
Can’t even sign in 1/5
App is totally broken. I enter my credentials but the sign in button does nothing. Guess it is back to using the mobile site.
Announcement blocking the menu icon 1/5
By A Dissatisfied User :(
Not able to use the app because of announcement banner.
No Access to all info 1/5
When I open the app, it goes straight to lab results and there is no access to home dashboard, schedules, billing, etc. When l get text with a link to check in, l cannot clink on link so the app dies not load. For me, this app is not usable
Had test done 4 days ago and still not listed. 1/5
Absurd. Too bad My insurance capitates me to LabCorp. Never had this problem with Quest’s app. Fix this please. You leave us at the mercy of busy doctors who may feel getting back to a patient isn’t as important as the patient feels! If your going to offer this service and keep up with the market, you should care about fixing this quickly!
I’m redo my review when it’s fixed.
I’m pain, been sick for 3 weeks, and I need help!
I would give it a zero if I could 1/5
I don’t normally write reviews , but I am having the same ridiculous experience that a lot of people seem to be having. I can’t even log into this app, and I’ve had my LABCORP account for quite a while and even used it today on the website. Then when I tried to look up any way I could fix the problem , there were, of course, no results.
Worst. App. Ever. 1/5
I can’t even sign in. This is completely useless. The mobile website experience is also pathetic.
App does not work 1/5
I created a log in and went through the entire process of adding all of my information and it sent a verification code to my phone. I verified that and the process was complete. It then took me to a sign in page where I entered the information I just gave them and it told me my ID or password was invalid. This app does not work. Do not waste your time.
Update desperately needed 1/5
The app is not optimized for utilizing saved passwords (from iCloud or other password managers). To use a saved password, I found that I have to add (and then remove) a space to the password. The issue is that one can’t press the “Sign In” button, if the credentials were automatically entered.
Obviously, the app needs to be updated for new screen sizes as well.
Don't Even Bother 1/5
It's shocking to me that such a large company would have such a piece of garbage as an app. If you're not already sick, by the time you get this trash to work (if ever), you will be sick! During the registration process, you will get stupid errors like " invalid address" or " invalid phone number " without any clues as to where the error is our how to correct it. I had the same issues when trying to make an appointment on line. Art least there, it let's you take a picture of your license to get around the "invalid address" error. I still can't log in with my iPhone using this app even though I already established an acc't on thier website using my iPad. Also, when I emailed thier tech support several days ago, I've yet to hear from them.