Give more time before asking users to rate 1/5
I just downloaded the app so I cannot give an honest review. I can tell you my husband tried to get the app with the code and he said it did not work. I will gladly update my review after several uses.
Charged me despite deleting the app 1/5
By krisxxx si
I had downloaded the app, but unfortunately my partner and I broke up before he downloaded the app. I deleted it, but I was still charged the full subscription fee despite never actually using the app. Tried to contact the developers, but no response
My husband and I both downloaded and tried multiple times to pair the app and it wouldn’t work. I was looking forward to trying this app and was very disappointed it wasn’t functional.
Really good 5/5
By Affront irked
Does not the place of an licensed counselor. But is great for maintenance!
Helpful + Usefull 3/5
For the ones who cannot make office visits, these are good exercises.
I only have an issue with the app. How am I able to remove a series that doesn’t relate to your situation?
Total scam 1/5
This app is a total scam. I was billed twice without authorization and spent forever on the apple customer service to get refunded.
Really like the app, but... 3/5
By Jeff 1738392
I really like the content and it’s been great for me and my wife, but since the last update the app has been losing my answers occasionally when we go to compare. I put a lot of thought into my answers and I hate having to rewrite what I have written. This is very frustrating.
Only works with apple products 1/5
My husband and I have been wanting to try the app but can’t because he has an android and can’t download it. Sad.
Cutting off responses of my partner in short answer fields 4/5
I love the app and my partner have enjoyed it so far, however, his responses are cut off when we go to comparison. Is there a character limit to our shared responses? I have yet to see more than a partial sentence on his. So that is super frustrating. It seems to be cutting him off.
Do you have any answers for us? There was nothing in FAQS or support that I could find.
I NEVER leave reviews. However, My husband suggested this app for us and since we’ve started using it, our marriage has been on a COMPLETELY different level in such a positive way! Thank you!
Great Idea, Will Not Work 1/5
Just signed up and took assessments with my husband, but it will not show us our comparison answers. How are we supposed to use the app and it be beneficial if it will not do what it says it will?
Unhappy with this app I was surprisingly charged $80etc for this service that I don’t believe I chose and now I am out of 80 dollars unfair they should have a refund service.why isn’t there a contact number for apps like this.
Content is well done display on iPad needs work 4/5
By Thinking Family Member
The content is very well done. I am several lessons in and everything is well presented and clear. I like the idea of marriage exercises and making an intentional effort to improve my skills as a partner and improving the strength of my marriage. The exercises encourage thoughtfulness and being mindful of how your partner experiences your relationship.
The display on the iPhone is fine but they do encourage and require you to write your thoughts which is challenging on the iPhone. The iPad display is vertical only which is a serious limitation as it prevents effect use of the horizontal mode and keyboard. This would dramatically improve use ability.
Foundation tool 5/5
We are in marriage counseling for infidelity and we realize how much we’ve changed and also that we missed out on the benefits of premarital counseling so this tool is helping us to check in on where we are now.
I want my $80 back! 1/5
I canceled this and it charged me anyway! Also it says it’s a few $ a month, doesn’t tell u it charges for the year all at once. Now I’m out $80 plus overdrafts!! I’m going to the Better Business Bureau! I want my refund
Just started 5/5
So far it’s awesome. I read the seven principles by John Gotman years ago. I’m excited to see what this brings. Just one session made a difference so far.
App not working. 2/5
Stinks love daily questions and not working
Good way to connect with my partner 5/5
By Peter the pidgoen
Just started using this, and I like receiving the notification that my partner has completed something that I can go look at. It’s like getting a notification for a text, but knowing that it is a well thought out text that centers on my partner’s feelings toward me and our relationship. Makes my heart jump a bit more than ‘don’t forget the milk’.
Give it a chance!! 5/5
My husband and I have a solid marriage - but we just CANT communicate in some areas very well. This app has changed that! With the busy schedules we both run this allowed us to give each other time throughout our day when we each had free time. It’s a game changer seeing his honest answers and comparing!
Well worth the cost 5/5
By Penny and the Jet
In a few weeks of using this app, my husband and I have seen major changes in how we relate to each other. It’s so easy to use and a fraction of the cost of marriage counseling. It really makes you think about the seemingly small, daily habits and interactions and how small changes can increase the happiness of your relationship.
Disappointed False advertising for lifetime subscription 1/5
I have a screenshot of them offering lifetime membership but they say they are not doing lifetime memberships. That is so wrong. I hope apple notices it and I am contacting apple about it
In conjunction with couples’ therapy, this app has been a game changer in my relationship.
We all have more to learn! 5/5
By Avid-Reader Mom
I am a research junky & psychology addict. I was very skeptical of downloading something that required a subscription after trial - assuming that, at some point over the years, I would have already read everything some app would have to offer...
WRONG. I’m just finishing up the free trial section - I haven’t even gotten to the “good stuff” yet - and my perspective on certain things in my marriage have already sincerely been changed. My mood is different. Within less than a day - the shift is tangible. This is a very well made, entirely personalized, beautifully thoughtful program. I love the mindfulness of it all, and can’t thank the creators of this enough for giving us (the stressed out sometimes resentful parents of a medically complex baby who needs 24/7 care) an alternative to traditional expensive time-consuming therapy. It is truly appreciated.
Liking the results so far for me! 5/5
My husband and I haven’t had an emotional connection in almost 10 years that I can think of. We have gotten comfortable. I’ve been with him for 30 years!! You tend to get too comfortable. I know I’ve expressed my needs and his excuse was always that he didn’t know how to show his emotions. I know that is an excuse. If you love someone, it comes naturally. So this made me second guess his love for me. He has began the first course, only did to stage 4 of the first one. How do I give him a nudge to continue in a positive manner? I don’t want to push him, I want him to want to do this too and see it’s benefits. That is my only problem currently. Just trying to have him try to do the app to help us move forward. Hopefully, we can get thru this stage and regain the things we both haven’t felt in a very long time.
What a scam! App didn’t offer any useful advice and unwilling charged me and my wife’s credit card! They didn’t even offer any explanation or offer any solution to resolve this unsolicited charge! SCAM STAY AWAY!!!
Charges you automatically and no refund 1/5
There is no free trial! They’ll automatically charge you $80 !! And even if you cancel within minutes and try to get a refund through iTunes they won’t refund you!!!! I regret ever downloading this. DO NOT GET THIS unless you want to pay $80
Husband chooses Lasting over talking 3/5
By Mrs. Worker Bee
Texting doesn’t solve relationship problems!
It also makes not committing easier because you choose when you do it so both must be motivated.
Suggest to developer to charge more per month and take $fees off if completed Lasting therapy weekly during the month.
Fixed! App works great now 5/5
Update: app works as intended now. Becca from customer support was great after I reached out again, but things happen I understand. Revised review to 5 stars.
I’ve emailed support about this with no response yet!
My fiancée and I synced up successfully but I cannot review/compare any of our responses to sessions we already finished. It wasn’t until she showed me her screen that I was able to see something is wrong. I’ve uninstalled and reinstalled the app on my iPhone 6S Plus with no success. On my iPad pro the app runs fine and I’m able to see our responses and compare. Please help! Will revise review once this is solved.
Go to couples therapy and use this app to supplement it 3/5
I actually really enjoy this app (I’m a couples therapist) but my biggest pet peeve is they do not push users to get related professional help when needed. It would be great if all of us could handle these discussions without a fight but it’s just not likely because there are deeper things happening. We unfortunately don’t just read the article and change all the behaviors we have had for years. Use couples therapy to manage the difficult topics and explore more personal experiences (ex: trauma, upbringing, addictions, etc) but use the app to continue the work outside session. Meeting once a week with a therapist is the norm but not enough if nothing else gets done the rest of the week. I give credit to anyone taking the first steps to improve their relationship!
All about the money 1/5
By poser 976543
I stumbled on this app by chance and thought it looked interesting. I’m pretty busy so never really went through any questions except for the first night and never got a chance to even show my wife before being charged $80.
Found some emails in my “junk folder” stating the terms and conditions and now I’m afraid I’m out the money. What a hoax
I want a refund!! 1/5
My partner already paid for this subscription for the two of us and now they are charging me individually for a full year subscription and denying me a refund! I am basically being billed 2x!
Bad It 2/5
Great concept, horrible it execution. We found ourselves having to redo sessions because it wouldn’t let us compared.
We’ll probably get divorced, but this app seems cool 4/5
By I like games . com
Maybe pump the brakes on all the stats that make me feel like we’re doomed? Also, can you please add some sort of indicator on who we’re talking about when we compare answers? We get confused on who we’re talking about when reviewing questions, because it’ll be me answering about me over him answering about himself, then flip to what we think our partner’s response would be... that all just seems like it could be organized to be a little clearer. Great idea and I hope new couples download this!
Saving our marriage 5/5
We have tried so many things to recover from addiction and infidelity. This app is so seamless and approachable. From the very beginning it got us talking in a way we haven’t in a decade. I really appreciate how the prompts let you fill in and then send to your partner. I am a busy mom who wanted things to work but was too busy and financially strained to go to a therapist enough to make a true change. I cannot thank the developers of this app enough. You have enabled us to keep our family together.
Dissatisfied with the format 5/5
I found that the app was not able to truly provide my marriage with support from the struggles it has incurred
Sometimes it doesn't save 4/5
I like the app but alot of times it doesnt save my answers and I have to redo the exercise.
Kind of annoying when I'm pouring my heart into the answers the first time.
My wife his the same issues.
I like it so far
LMFT APPROVED! 5/5
Make sure you read the fine print for the free trial. 5/5
A Lasting representative contacted me with detailed instructions on how to get my money back. I am extremely thankful for and impressed with the quality of customer support!!!
Curiously downloaded this app after reading about it on a parenting website. After opening decided it wasn’t for me and didn’t open anymore after that. Woke up this morning to an $87 subscription that was billed to my account. Apple won’t do anything about it so now I’ve paid a ton of money on something I’ll never use. We aren’t the kind of family that has an extra $87 lying around to spend. Needless to say I’m P.O’d.
Had it been a small fee for a monthly subscription I might have shrugged it off and just canceled after the one time charge. However it charged me for an entire year. I’m sick over it. Beware.
I hate apps like this that claim to be FREE but there is really nothing to do but sign up for a paid membership. Free 7 day trial . . . Big deal! LAME!
Lashawn and Brent Brent 5/5
By brent blank
Tryouts are in the making guess we have to wait and see what happens
Updated Review - Can’t Log In 5/5
After having trouble logging in, I was contacted immediately and the problem was resolved in one day. Great customer service and looking forward to using the app!
Not available in Iceland 1/5
By Conor Niggregor
Not available for my girlfriend in Iceland. Totally unacceptable. Shame on you.
So Helpful 5/5
This app has truly been amazing. So many of us go through relationships not knowing what they’re truly supposed to look like, myself included, and this app really gave me a basis from which to go off of. It asks you to reflect on yourself and your marriage in a judgment-free and accepting way. My marriage has definitely benefited from this app. It’s worth it.
Free Trial Will Result In $79.99 Purchase 4/5
Update: I was able to call Apple and resolve the situation to receive my money back. I also received an email first thing Monday morning from someone at the company to help rectify the situation. I certainly should have read the fine print to see that this charge may have resulted when downloading the app, but this issue probably would happen to most people.
Original: I recently looked into this app for additional help for my marriage. I apparently signed up for a free trial when downloading the app. Today I was notified that I paid $79.99 plus tax as an “automatic renewal” on my account. A $79.99 purchase for something I did not intend to purchase is REALLY NOT HELPFUL FOR A MARRIAGE and is not a great business model for an app intended to HELP marriages. Please be aware that you may be making a $79.99 purchase days after downloading this app.
I am currently looking to receive my money back. Until that time, 0 stars for my current satisfaction, which is a shame because this app may be very helpful
Amazing App!!! 5/5
I can’t say enough about this app!!! It’s truly amazing!!!!
Loving this app so far. Hope it helps save our marriage.
They might as well just charge to download. There’s no point in downloading the free version lol you can’t do anything without an ‘upgrade now to access.’ I find this so annoying and deceptive with apps. Like okay let’s waste peoples time.
Literally asked for a review before we ever started 1/5
The app may be great. We don’t know. I downloaded it and opened it to send an invite to my wife. And it asked me to rate my experience ... well so far all it’s done is ask for a subscription payment and a rating. Don’t do that. People don’t like apps that do that.