LastPass is the supposed to be the product 1/5
After multiple attempts at using LogMeIn’s LastPass acquisition to export MY passwords, I gutted the vault put in a random password I can’t read or remember and spaced this app.
I’m taking my identity back and I’m not letting anyone else use it or treat me as a product.
I’m the customer. Not my bank card, not the places where I log in, ME!
You devs need to get this through your thick skulls. You need US more than we need you.
This is the start of something big.
Get with the program, because I won’t recommend a single of your products until you do.
I’m putting ALL abusers of my data on notice!
Best app ever 5/5
This is a must have app for remembering your password
Locked out ... where is the email verification? 1/5
I need into my safe. Yes, it’s from a new computer... you “claim” you send me an email... WHERE IS IT? if you are going to use a poor system for authentication... you should make sure you are able to send the email.
bad update for ipad 4/5
i love lastpass but im really confused about why you moved the search bar to the left sidebar. now, despite the large size of the ipad screen, i cant even read the search results because they dont fit in the sidebar. please fix this and go back to the way it was. this change was unnecessary and detrimental.
Crap customer service 1/5
As in non-existent. My password doesn’t work and Last Pass tells me I’m not allowed to reset it. Whom do I contact? They don’t say. Pretty much at this point they’re saying “you’re screwed!” Try someone else. Have used long enough to store over 100 passwords and now locked out permanently!
Secure and Easy 5/5
Love this app - my stuff is locked down good, and yet easily accessible to me and my wife.
Keychain is easier 3/5
Since I’m strictly on 3 Apple products, I just stick with keychain.
If I were to start paying I would probably go with LastPass
Effortless Password Management 5/5
LastPass has worked flawlessly for me for over three years. All my login credentials are stored in one place. No more resetting my passwords each time I want to access my emails or files stored online. LastPass, I highly recommend it!
Good app 5/5
By bog chick
U should get it
Half the time showing I am a free (not-paid user) 3/5
Not bad. 2/5
I have tried several password managers and they all have issues. LastPass isn’t the worst and they’re not the best. Family sharing is a nightmare to setup and is loaded with bugs, but eventually it seems to work. Sharing individual password items with family once setup is also cumbersome and unintuitive. You can’t just choose an added family member who’s already part of your family account. Nope, too easy. You must add them again and send them an additional email. Why? You’ve already added them to your family account. 1Password handles this better but they also have issues. Overall LastPass will work for now, at least until I find a better solution.
Latest version crashes, again 1/5
App crashes when I hit the search bar
Mobile devices 1/5
LastPass used to work fine on all my devices, but now I cannot get any mobile devices to work. They take forever to show up in list of devices, and when they finally do, even after approved, I cannot login using the device.
It’s very very helpful!!!!!! 5/5
By Lost account forever
I got this app to stop spam on my Facebook account and secure it, so much for that my account was flagged and shut down
Great but pricing now is excessive thanks! LogMeIn 3/5
I have used LastPass since it was free, have away loved. 2011-2017 $12 then 2018 $24 which I paid. As of this yr pricing will go to $36 for premium, are you kidding me $12 Increase in one year???? What new features are you offering me for this? Nothing! LogMeIn are you kidding? LogMeIn bought the company in Oct 2015. LogMeIn will probably kill a great password manager with this pricing there is probably more on the way with their history. Looks like some are going the way of Pharma gouging.looks like I will be testing Bitwarden! 3 stars for pricing maybe it should be 2.
Switching to different password manager - lost trust 1/5
By Short time user
In what world is it ok for a company to disable/remove 2FA settings from your account and only notify you afterwards? Easy. NEVER. Bye bye.
Been a long time user of LastPass- way before Logmein took over. Never had that kind of horrendous decision before.
Works well 5/5
Useless on older iPhones 1/5
I am using this on an iPhone 6, and the experience is downright terrible. The touchid/login screens takes minutes to come up, if it ever does. Usually you just sit there, waiting for LastPass to fill your password.
On the service end, they removed some features from the free version. So LastPass wants me to pay, which I have no problem with, while simultaneously making my experience worse, which I do. I am actively looking at replacements for the service.
A waste of a lot of time, very unreliable, tech is horrible 2/5
I know not where to start.
Worst example. Updated to new release via app update one day. Went to use a secure website. LastPass refused to function. After hours of trying, finally contacted LastPass support via email. No phone support offered. I knew this was a waste of time, but had found that none of my passwords were available for almost all my secure websites.
LastPass tech says update must have corrupted my database. Over the next few days via email,,,oft times would wait hours or days for a response,,,,to no success in recovery,,,,finally contacted each and every website to reset and re-establish new passwords manually.
LastPass kept closing my support ticket claiming all was fixed,,,when in fact nothing was.
I could go in for pages of the ineptitude of this website tech support and the hours I have wasted.
Paying client for many years, running on multiple IOS devices and Windows. All software releases up to date.
Today now having an issue from Safari trying to set up a new website password. Getting moronic message that task could not be completed. No further info. Google search gives nothing,,,,do not wish to get tangled again with their tech support.
If I go thru their crummy app, I can set the website up, if ho thru Safari, cannot. Yes extensions are in place
Above is only a short recap of all the issues I experience. Care not to waste more time.
If they would speak with you, issues could be rapidly resolved, but their crummy email communication system takes a resolution instead of minutes, can take days if ever.
Working great again 5/5
Have been a LastPass user for few years now.. extremely convenient and secure. Highly recommended.
Absolutely worthless 1/5
Passwords don’t generate, they don’t update between platforms, I get constant “something went wrong” error messages, it doesn’t won’t create passwords when prompted. A complete failure.
No help 2/5
By Fuji Girl
I down loaded your app but for some reason it does not let me log in with the password I wrote down. Now I can’t even use the app. I have tried deleting and reinstalling but it still comes up with my email and asking for my correct password!
Touch ID 2/5
Suddenly Touch ID stopped working. I have a very long, complicated password and it is a real PITA to type it in on an iPhone. I enabled Touch ID and it still doesn’t work.
Good response 4/5
Submitted a bug to the developers, and problem solved.
Thank you for the fix
Feature Request! 4/5
Add a way to sort password in the iOS app, by date added would be nice. Sometimes I don’t remember what the url is, but i know when it was added.
Great password helper 5/5
This is a great password helper. It will create a secure password for you if you want to or allow you to use your old passwords. From then on, whenever you wish to log onto a site, last pass will enter your name and password. It seems to work very well. It is usable on multiple different devices. And on top of all that it is free! How do they do it!
Literally zero support. 1/5
By this nickname bs is annoying
Their “support” are just a group of people who send you links to their online articles. And if what’s I. That article doesn’t fix the problem (which, you guessed it, is exactly what happened to me, here are their next steps:
1. Give up.
2. Vaguely attempt to apologize for being terrible at their job (optional).
Working Now. 4/5
By Cullen Bohanan
The update today corrected what the last one screwed up. So it’s working properly again.
crashing constantly 1/5
crashes every time i try to make a change. New update did not fix bug. Used to love this app, gonna have to find a new password vault :/
I’ve been a believer many a year and bypassed other more “convincing” apps. But now I see my mistake. The app constantly has issues with what I could of sworn I had passwords stored to only find them not there. I think the cross-device (which is more money) doesn’t in fact sync. I have many other issues with just basic app on my MacBook. It constantly says its updated the password which it hasn’t. I go through this crap ALL the time. It causes a lot of delay and then I have to reset the password. Then on top of that, it says”do you want to update” which I say yes but in fact nothing happens. So I say my farewell to this mess. Beware, a lot better apps out there.
Great price 4/5
This app is dumb
This free trial is a trap. No way to cancel 1/5
The free trial is a trap, no way to cancel. They automatically charge your I Tunes account.
Having a real hard time figuring out how to use LastPass on my iPad. Seems to work great on the desktop but can’t get auto fill working on the iPad. Went to settings and turned it on, but won’t fill when I open a site. Probably going to bail
Can’t use TouchID 3/5
Ever since latest update I have to enter my master password every time on my iPad. Extremely frustrating
Can’t live without it 5/5
I’ve been a LastPass premium user for years now and I couldn’t live without it. I can sing it’s praises from morning until night. It took some time to get fully integrated but it was worth that time investment into my digital security. Recommend 100%.
Not working after last update 1/5
By Jpm92 18
Unable to save me sites
Useless if FaceID or TouchID don’t work correctly 3/5
I am a long time user of LastPass, mostly on the desktop. And I can say I am happy with the functionality it provides on the desktop. LastPass on iPhone is another matter. It is a pain in the the behind to use to the point that it is USELESS. It has a propensity to “forget” the fact that I set it up to use TouchID (when I had the iPhone 8) and now that I have the iPhone X, it’s the same frustrating issue with FaceID. I start the app and I am faced with a login screen and it refuses to “remember” that I configured it with FaceID. Needless to say, because my master password is supper long it makes LastPass essentially useless, having to enter my master password every time I need to retrieve a password.
Recent update Broke the App 1/5
Now I need to input master password every time I force close the app, login with Touch ID becomes deactivated after force closing.
Latest updates required master password every time you open 1/5
With the latest update I’m having to enter my master password multiple times a day, even though Face ID is on and I enabled 30 day Trust.
Cancel subscription 1/5
It is impossible to find how to cancel my subscription!!!
Please cancel ASAP
Love this app! 5/5
I don’t know how I survived before LastPass. Now I have strong passwords for everything and can easily access my vault from my phone, iPad, or desktop. The password generation function is great for creating new accounts and updating passwords for existing ones. My favorite feature though is sharing. You can share a password with someone for them to use without them knowing the password itself!!
Launching Website 1/5
No support for my question. No directions on launching a website. I have to keep logging in on a loop. What am I doing wrong.
Broken by update 1/5
The app had been improving and working well. Now, it crashes, closes, logs itself out, won’t fill sites or apps and is therefore generally useless.
Face ID not working 1/5
I now have to enter my master password every time I open the app. It use to let me log in with Face ID.
Excellent app 5/5
Lastpass has made life much easier for passwords across all of my devices. It’s a good value.
latest update broke formfill 1/5
Lastpass still works ok for website login. But my main use was the form-fill function. Before the app update we could just click once and Lastpass would fill in the form. But then came the app update (to freshen the experience and make things even easier) Result = Form-fill is no longer usable. The user can fill in a form only if willing to click once for each field on the form. Yeah, that's a lot easier. Luckily, a competitor (RoboForm) has a form-fill which works perfectly.
Touch ID not working... buggy 1/5
Will not find passwords I’ve stored and auto fill sites. It requires that I enter a password every time.