Stopped working 2/5
The app at first was great. However I keep getting the massage about it needing to “sync.” However when I click on do it now the whole app freezes and goes blank. Plus there is a serious problem with the app being used for purposes for which I don’t think it was intended for. Political canvassing, harassing listed members and more political canvassing.
By E. Brower
Used to be very stable but now it is crashing constantly when I try to access a member in the directory.
Great app but.. 3/5
Great app when it works. Currently broken and stuck at sign-in page. Perhaps the most recent iOS update is causing issues?
Still some quirks to work out but definitely valuable and helpful, most especially for leadership.
Missing people want donations 3/5
It's a handy app, and I don't have login problems, but I'm consistently missing people in our ward and Stake. I've updated, uninstalled and reinstalled and they still aren't there. They show up on my husband's app, but not mine. Also, I would love love love for donations to be available on the app so I don't always have to login online. It would be an LDS tools dream come true.
Great app 4/5
The AI is smooth. My only complaint is that some phone numbers have the dashes and others don’t. I would like to see a feature come available where you can sync the calendar to your Regular google or apple calendars.
Missing Ward 3/5
My ward info is missing. The rest of the Stake is there. Is that a ward error or an app error?
By Photo pics
Help support is non existent. Can’t get any response other than a form email which included call us but no phone number.
Login Not a problem 5/5
By JL Texaz
This is great. Trouble with login can be cleared up with your membership number/LDS.org login.
I find it especially useful in leadership callings. It made quite few improvements over the years. Just keeps getting better.
So unreliable 1/5
It's always asking me to re sync or log in and then doesn't work. Super annoying. Can't rely on using it to see info in it. Like Russian roulette when I go to open it. Will it work this time or not.
Great if you can get into the app 2/5
If you need to look up someone’s phone number really quickly, you’re looking at a minimum 15 minute process of logging in, and re-downloading all the data, but possibly an hour, or maybe you just need to try on a different day.
It lets you set your thumb print to access, instead of typing in your password, but that expires every couple weeks, making that feature essentially useless.
If you can get in, everything is organized really intuitively, and lets you call or text members right from the app. Good luck.
Version 3.4.0 Review & Suggestions 3/5
The problems I had experienced with previous versions have been resolved. Good job to the programmers for squishing the bugs.
I like that we are able to now have caller ID from LDS Tools.
A feature I would like to see added is to be able to create & edit items to calendars our calling gives us rights to contribute too on the calendar tab.
Love this app. Remember the old days when you had a paper directory? Now it has become easier than ever to contact other cult members and arrange times to do some Masonic rituals in secret clothing. 10/10.
It would be great if the donations feature that is found on LDS.org could be included in this app! Right now I just have the site saved to my homescreen bit would love for it to be in the app so all my tools would be in one place.
Other than that, this is an awesome app!
Ashcraft Columbia Md Ward I 1/5
By Riktiga Pia
You state renewal is every 30 days. In fact you ask for renewal more frequently. You are making use of your information quite irritating. I made a note of my renewal info and you won’t accept it. EVERY TIME.
Great updates, but one suggestion 4/5
Would be very helpful to allow ministering brothers and sisters to see the birthdays of those they are assigned to.
So Much Helpful Info at Our Fingertips 5/5
It’s easy to take this for granted, but I remember the days of printed Stake directories. We have it good.
I use this reliable, intuitive app for a hundred little tasks and questions: getting around on splits with missionaries, keeping track of kids’ names and birthdays, helping youth sign up for FamilySearch accounts, reviewing new move-ins, and much more.
Would love to see in future releases: a map module like the one on LCR; my location and option for driving directions; ability for clerks etc to update info in the app; and reporting for HT (now ministering).
Developer Confusion 1/5
By Form & Function
Why is the Apple version of this app dumbed down? I have never seen an Android first model be successful for any app.
Missing People 3/5
I haven’t had any problems logging in or syncing like most people, but I do have ward members completely missing from my list, including my own father and brothers. They show up on my husband’s list on his phone, so I know it’s not an issue on the ward records end.
It’s frustrating when you go to utilize the app to find the address of a new sister you visiting teach and she’s not on the list at all. In theory this tool is priceless, in practice it is often rendered useless.
Touch ID is pointless 1/5
I access this app about once a week. Not very often. Every single time I open it, it asks for my password, if I want to enable touch ID and if I want to sync it. Such a pain. Why cant it be like every other touch ID app and recognize it every single time? Whats the point of touch ID if you have to verify your password regardless? Let’s be honest, how much personal information is on here? My banking app has more personal information available than this app and I have only signed in once. That was when I installed it and set up touch ID. Now, touch ID works every single time. This app should have the same functionality or its just a waste of time.
Password issues 1/5
This app has a huge problem with recognizing passwords. It has taken me awhile to write this cuz I am lazy but it has had issues with this since I got this app a year ago. Now it won’t let me log in cuz it doesn’t recognize my pin! It has been the same pin for a year and I have had to reset it to log in many times. I keep it the same and it still gives me issues.
Good info. 1/5
It's nice to have a Ward roster but: When you try and add someone from the Ward directory to your contacts on your phone it doesn't transfer their phone number, profile picture, or birthday etc... I have a lot of issues adding contacts to my phone from thank you this app...
It's also difficult to find info about the ward or the meeting house...
The Touch ID is Gone?! 3/5
By Love apple but hate macs
Love the convenience of the app but disappointed in some of the updates. Especially the elimination of Touch ID function.
Terrible App 1/5
The app won’t let me sign. It says “downloading content” but nothing ever happens after that I’ve tried deleting it, changing my username and password, etc... and nothing seems to work. This has been the case for months now.
iPhone X Support 3/5
Face ID, please
Failed downloads 3/5
I try to log in, after entering my password it tries to download and when it is almost done I keep getting an error message of download failure, this happens on both my iPad and my iPhone. I can’t get any information for my ward.
Sync is not working - erases all data 3/5
By Susan's shared acct
When I was logged in I was forced to sync and then all my data is gone. Same thing happened with my son on this version too. Please fix.
Please add HT assignments 3/5
Overall the app has good functionality. But, please add the ability for users to view their home teaching assignments.
Fix it 1/5
I am missing a of my ward members including quorum leadership on my iPhone but my friends who have androids have all the information.
By God USA
One of my most used apps 5/5
By Funky pics
Love this app. Can't live without it.
Everything works now.
Used to be good 1/5
Was great till the last update removed Touch ID.
Can’t sign in 1/5
I am positive I am entering the username and password correctly (I use LDS Account every day), but it won’t let me sign in. Been this way for weeks.
Reinstalling doesn’t solve the issue.
Great app, when it works!
No navigating the app 1/5
It used to be fine, now it's a blank screen to nowhere-very frustrating
FIX THE D_ _ _ _ THING!!! 1/5
By Frustrated Stake RS President
Is anyone reading these reviews? This is the most potentially helpful tool, but for me it has been a continual source of frustration. It will work for awhile and then suddenly decide that my password is wrong. WHAT IS THE PROBLEM?
A weak excuse for an app 2/5
The concept is great but the execution is horrible. You have to sign in every time and then the finger scan never works and it wants to update everything every time. The app works but the mid you have to wade through to do the work is annoying. Half the time I don’t use it because of the hassle. This app is designed poorly and only gets nice comments because members feel bad criticizing anything related to the church.
Problem sending text to list 3/5
After the latest update I can no longer send text messages to my lists of members. The message fails every time. I have set the up as a group in my contacts and that works great. I am using iOS 11.1.1 with the latest version of the app which fixed the same issue for email but the texting to a list is not working.
App just keeps getting better and better with time.
Still a great app 5/5
Up to this point this has been a great tool and I use it very often. Unfortunately with the latest update when I try and send a group email either to a personalized list or a specific group organization leadership (bishopric, EQ presidency, etc) No email addresses populate in my IOS mail app.(Running IOS 11) This is a real shame as I send emails multiple times a week to certain groups and this feature made that easy for me.
A big shoutout and thanks to the development team for fixing the above mentioned email issue. That was quick!
Bad update 1/5
Downloaded the new update and now everything is blank and won’t sync. I can’t even sign out to try and sign back in.
Amazing works perfectly
Mostly works fine, but the app keeps crashing whenever I try to use the Meetinghouses feature. Also it won’t let me re-arrange the icons on the home page.
VT improvement 4/5
I wish there was a way to text multiple people at once especially from the visiting teaching districts. And a way for leaders to mark visiting teaching through the app :)
This app still needs fixing please!! 1/5
This app has worked well in the past, but the last few months has become unusable on my iPhone. I have to keep deleting and reinstalling the app. I have the same problem on my iPad. I just deleted the app and reinstalled and it still doesn't work.
Update: It is now a week later and I have the same problem. This is SO frustrating! Please fix it!
Beyond Frustrated 1/5
I agree with all the reviews about this app. It is a critical tool, yet it does me no good when it refuses to load. No matter what I do, delete and reinstall, WiFi or cellular it will not sync. I’m dead in the water. On top of that it’s a complete mystery as to who I can contact for help. I hope someone on the development team takes notice of the very poor rating of this tool and takes to heart and finds a way to fix it. I have been dealing with this issue for months.
The app never loads fully for iOS 1/5
I can sign in fine but when I try to use the app as it is supposed to nothing loads. I will sync it but still nothing loads everything is blank. It’s a very useful app when it works but the current version is very bugged.
Syncing failures 1/5
Syncing fails constantly. Ended up removing from both iPhone and iPad because the app is inoperable on both.
The syncing model needs to be revisited, like say nightly updates when plugged in.
Frequently cannot sign in 4/5
Would love to not have to log in every 30 days.
No longer displays data, just a blank screen. When will this critical issue get fixed? It's been months and the problems with this app are getting worse.
Unfortunately when an app like this fails, the results can range from unrendered aid to the elderly to real human suffering. Totally unacceptable.
Will not synch or let me log in 1/5
I have used this app for years and it’s always been great. For the last several months it will not synch/update data. Not I can’t even sign in to it. It starts to synch and download the data, and then about 3/4 of the way through it, it stops and closes the app out.