Worst App I Have Ever Used 1/5
TL;DR: Upon downloading LINE, my number was suspended within 10 minutes and I wasn’t given any explanation when I reached out to their help center.
I downloaded this app for the first time yesterday thinking this was the app to more efficiently message with friends I’ve made on a video game. I attempted to create a group chat and was immediately given an error message, which I found strange because my other friend told me they were able to create one (his first time). No big deal, I’ll just join that one, but when I attempted to create a username so that I could be found in the search tab, nothing would happen. I tried this for a couple a minutes and decided to just re-install the app.
However, when I attempted to login with my phone number I received a notice saying that my phone number was temporarily blocked?!?! At this point, I’m incredibly annoyed at how this could even be possible... I JUST DOWNLOADED IT 15min ago at this point and literally everything that could have gone wrong in using this app already has. So, I contact support only for them to get back to me later on the day (at least they have that going for them?) to tell me that I’ve been banned for one of several reasons illegal or inappropriate reasons, NONE of which I did considering that I didn’t even manage to create a username before being suspended.
I don’t know when they’re going to lift the suspension, but that’s hardly relevant I’ll simply use something that’s actually competent. Nonetheless, how is something like this even possible?! I’d give this garbage app 0 stars for wasting my time if possible.
Can’t sign up without phone number, grandma not too happy 1/5
My mom used this to connect with her friends and play tsum tsum. She does not have a cell phone and no longer can connect to line. I never personally liked this app, and now really hate it. It’s very useless for connecting with people and the developers don’t think outside the box, if you want more people to sign up do not tie it to a cell phone.
Great app but 4/5
I have been using line for a while but all of a sudden my timeline just stops updating while my moms is working perfectly fine and my friends too but some friends also had their timeline to stop updating what’s the reason or why is this happening
Still buggy 1/5
Every time I start or continue a chat I'm always asked about LINE wants access to my photos. Every single time. After so many bug fixes how do they continue to ignore this one? It's been updated many times already since this bug started and it's still happening and it's quite annoying. Every other app I use that requests photo access has never had this issue. What is wrong with line that they can't fix this simple bug? Come on, line developers, fix this annoying issue already!
Will not let me sign up 1/5
When I put my phone number it says “Verification is temporarily blocked. Please try again later” Each time I try it it keeps saying that please help.
I can’t log in after not using app for a few months 1/5
One of the problems with this app is that if you haven’t used it in awhile it is very hard to reactivate the account. I’ve tried many times and I can’t get past the phone number. I can’t cancel my old account. I like line but they make it real hard to use.
Please read 5/5
I love this app, I recommend this to people who want to have a simple and handy chatting app. I use this everyday. I haven’t had one problem, I think they put a lot of work into this. I have no complaint whatsoever.
لاین بهترینه 5/5
عاشقتم بهترین ترم افزار پیام رسان دنیا. تو محشری.
No push notification 1/5
Push notification stopped working with this version. Apple blames Line. LINE blames Apple.
Photos uploading issues 1/5
Unable to upload photos from iPhone 12 Pro.
Not getting the verification code 1/5
By Working mom in NY
After the recent iOS update, I can no longer login and I don’t get the verification code. Super frustrating and this app is now useless!!
No real support you get automated messages and questionnaires then generic messages which are no help at all. I wasn’t even responded to and have no idea if my account or phone number was blocked or banned when I didn’t use this app in almost 4 years.
But, some how I “violated” terms according to a generic message that lists things I might have done. Total garbage!
I don’t get verification code on line I’m tired 1/5
I don’t get verification code on line I’m tired
Stick to people you know and Avoid the fx/crypto investors and hookup/prostitutes that you will meet on this app. A ton of scams and cat fish are reported on this site but the scam profiles remain active
Keeps getting stuck on the search page. I cant get back into the app no matter what I do. Something majorly wrong with the way this app is pairing with iPhone 12 mini. Have updated IOS. Extremely frustrating. I have to reach my uncle in Taiwan but I wish he knew a different technology so I never have to use this again.
This app is crap 1/5
By movie buff x1
I’m temporarily blocked from accessing my line app for doing nothing as I can see. I can’t find even an answer for to fix or change this. I use this to communicate with my gaming friends and so I’ve lost all contact with them because of it. Makes no sense and I’ve done nothing but communicate with friends on this app. So if this doesn’t get fixed for me then why would anyone use this crap of an app
New update 🥴 3/5
Can no longer respond from Lock Screen. Have to open app to get keyboard place to type. This is not good. Like being able to respond while in another app or from Lock Screen.
Can’t open 1/5
Normal use for a while, and the app will stop. When I press on the timeline, app doesn’t work and can’t open. I have tried to delete chat history and re-download it several times, still doesn’t work.....
call quality dropped significantly with latest update 2/5
normally the only reason i use line is because of its excellent call quality, but recently after me and my boyfriend both downloaded the newest update, the quality has gone down significantly. the sound is tinny and often sounds like it is glitching. this hasnt been the case for years and years of using this app, but all of a sudden it sounds no better than any other app i use to make calls. i really hope this gets fixed after another update because its unbearable after having that level of clarity for so long.
Home screen notifications 1/5
The notifications on the Home Screen could not be deleted and after several attempts the app keeps closing itself down.
They are making account transfer the most difficult thing in the world 1/5
I got a new phone and passed my old one to my son after finishing backup. But then figured that I have to have my old device to transfer my account, which is a hard lesson I learned. I reached out to customer service for help and let them know that I created my line account using Facebook, but was told that they can’t find my registered email address. I think they changed the rule and requires to have either a registered email or phone number, but I’m paying the price for their changes. Be careful, if your old device broke and you created the account using Facebook, you’ll never get your account back!
Backup Support or recovery 1/5
Not being able to transfer line history between Android and iOS and not being able to recover your account if you lose access to your phone number make this app essentially pointless and unusable. For a company of this you would think the recovery process for both chat history and your own account would be simple but I guess not.
Dreaming of SNS 3/5
Ive always known LINE as "that instant messenger that Japanese people used", so i was a tad surprised upon installing and acquainting myself with it that its more like a mini-social-media platform than a messenger. Much like how YAHOO Japan became more than just an email client and more of a "hub of everything", LINE follows the do-it-all SNS trend of having apps "inside" the app, like photo editing, games, news, and more. I day "inside" because although they appear part of the package, you must install most of them separately, and i imagine using them is more along the lines of "tapping on the tab takes me to the app", thus these "features" are more like advertisements to other apps the LINE company runs. Like grocery stores, these companies would rather you be their one-stop-shop, to the detriment of users who dont largely get any benefit from the siloing while getting the detriment f a bloated, dense interface that is trying to flag your attention on the daily with bright red dots, merely to remind you that "hey! did you know these features are still here? you should use them!" Cant turn that off.
Since i dont use these other SNS aspects minus the sticker store once (something most messengers have, but LINE stands out by allowing sticker-makers to make money off their goods, which is nice, but surprisingly doesnt increase the quality of stickers), i will go on to review just the messaging section, service, and user interface of the app. I will be comparing it against Telegram, the gold standard in "messaging done right". My phone is an original iPhone SE. The LINE app itself is a bit on the slow side, most noticeably laggy on switching tabs, and very slow to start-up. I see they have discarded their nice default theme of green, black, and pleasing neutrals to eye-punching flat white and flat black, like many trendy apps this month, but luckily you have two free additional character-based themes to choose from that are easy and the eye and add some fun detail to the otherwise boring, insane-asylum padded-room interface. LINE doesnt automatically backup your chats and contacts unless you "register" with an email, which i found out several days in when a popup asked if i wanted to backup, which was probably informed of during the beginning and missed due to how odd it is for a messaging service to require a phone verify yet not use that as a registration identifier. I would rather the service allow this "feature" up front or require me to choose a unique handle like Telegram than require email. Messaging service is reliable for the most part (except in the period between when i uninstalled and reinstalled, when i apparently was sent messages and never received them and neither party was notified of this), complete with "Read" and the animated ellipsis that signifies typing, neither of which i believe are configurable. Settings are pretty scant in general, yet the app footprint is quite large, and like many apps, accumulating "document and media storage" as visible in the iPhone storage Settings tab is not clearable without an uninstall, and can get significantly large. Custom emojis are cute and very well done, but im missing colon shortcuts. Photo editing with stamps before sending is rudimentary but surprisingly nice, although this is unfortunately the only way to send a caption alonside a photo. Long-press message options are bloated but the essentials like replying are there. All in all, LINE messaging gets the job done, but its not as smooth and streamlined as it could be. If youre looking for a new mainstay messenger + service, use Telegram while its still good. But if youre looking to connect with your Japanese friends (or anyone in Japan benefitting from free provider data usage in conjunction with LINE...), you will find that your stay is comfortable, in a discount "fancy" hotel sort-of-way.
How Can I change the phone number Area 1/5
Can’t get code with China number
how can i change area？
why cannot login with email？？？
Latest update issue 2/5
Since updating this afternoon, the app’s push notifications no longer display any previews in spite of settings.
I’ve checked both my iPhone’s system notification settings for LINE, and LINE’s own internal settings for enabling previews. Both are correct, but I can’t receive messages like I did before the update.
Even after force-closing and restarting the app and also restarting my phone, this update’s bug with not displaying message previews persists.
Also: The new in-app banner notifications preview text is so small it’s almost worthless. If I’m in another chat and need to see what someone’s sent me, I should be able to easily and accessibly read it. Plus, there are no settings to adjust how tiny that text is now, which is just an added frustration. My mom’s older and loves LINE, but I can’t even change the tiny in-app previews to help her. It’s pushing her towards other apps and even the default Apple app.
QR Code doesn’t work sometimes 5/5
I want to use the Scan feature but my QR code won’t load. I am using newest update on iPhone 12 Pro. Ok it works good now.
Video color issue 3/5
Using the iPhone 12 and 12pro to share video in chat, video color is pale and yellowish. Same issue when uploading/sharing shot by the native iPhone camera app videos as well as using the Line camera. No filter was applied.
i think this is the best messaging app ive used; it has many convenient features. although, it would be nice to be able to properly send transparent images without a black background and have more ways to get points.
Very fun 4/5
I’ve used LINE for a while and I like it. It’s easy to talk to my Japanese friends with this app. But I can’t seem to figure out how to watch YouTube videos together. If someone knows how to do it in the app, please let me know
plz help! plz fix this problem 5/5
By Rosemary Lavender
i moved to another country & i need to change the phone number in my account line ... i need to change it to my new phone number. but the problem is i can't, i can't because the phone number in my Line account is Bahraini number which is no longer mine/exist. & the new number is Saudi number, my new phone number, the one & only i have now & use it & it's mine. plz I don't want to lose my account, my friends list, my memories in it, plz help, plz fix this problem plz fix it fast... plz fix it now plzzz
No picture in picture mode 1/5
Please add picture in picture mode for video calls and I will rate 5.
Fix it !! 1/5
Fix the volume !!!! The sound is too low !!!!
My line cannot open! And all the backup messages lost! 1/5
My line app cannot open, and I cannot connect to iCloud to restore my chat history.
Got a new phone and it went downhill 1/5
I’ve been using line for a while and I loved it before, but then I got a new phone and it told me I needed to get a passcode from my previous device to keep my old account. Obviously I don’t have access to my previous device and now it’s making me make a new account. This app is the only way I’m able to see my work schedule and get announcements from work. Now I’m going to have to make a whole new account and have them re-add me to everything. Upset.
solid, clean, & private; can have call issues 4/5
I use Line to chat and have video and audio calls with loved ones on the other side of the world.
Line has good privacy:
1. You can choose a username (a "Line ID") to share with people instead of your phone number. (This ID can't be changed later, so be careful, but you don't have to choose it right away either.)
2. Line does not reveal when you are online.
3. Line does not show others the time at which you read your messages. (The "read receipts" in Apple's Messages app, when turned on, does reveal this information, which in turn can tell other people more than you want them to know.)
4. Line has encryption for messages (called "letter sealing"); it "only works in chats where all members have enabled it" (but, as I recall, this is turned on by default).
Line has a few issues:
• There's no way (that I can find) to send feedback except via App Store reviews. (Which is the only reason I include the next item here.)
• The new Share interface (in version 9.18.0) ignores my text-size settings (both those for Line and those in iOS's Settings) and shows everything in a tiny font, which is significant problem for me. It also requires that you choose a recipient before you can compose a message to accompany what you are sharing. Previously, being able to leave the recipient blank, so that my message could not accidentally be sent before I'd finished composing and correcting it, saved me from embarrassment many times, so I hope the devs restore this ability.
• VoiceOver support is poor. (I deducted one star for this.) Sometimes the VO cursor cannot be advanced, sometimes it reads irrelevant content (e.g. when I open a context menu for a chat, VO reads the chat instead of the menu). At least one interface control (the audio-recording button) uses VO give instructions on how to use VO! (Line Corp, you need to support ALL people who rely on your app, full stop.)
Two problems I experience may be caused by network issues beyond Line's control, so I want to be careful in mentioning them:
• Frequently my attempts to call from the U.S. to Thailand fail: I will hear ringing but the recipient hears and sees nothing; after several rings I get a "no answer" message while the other person gets a "missed call" message. Fortunately the person in Thailand can call me. (When I want to initiate a call, I text a request and the other person calls me, but if such an arrangement is not suitable for your purposes this could be a serious obstacle.)
• I sometimes experience lags in the audio portion of video calls from the U.S. to Thailand. Again, this affects one direction only. (I hear audio with a delay that ranges from several seconds to a minute or more and tends to increase during the call, while my companion hears me in real time.) Audio-only calls nearly always work fine.
Tips and last thoughts:
Regarding photos and videos: To save an item to Photos with the date and time it was sent, rather than the date you saved it, choose "Share in other app" and then, in the iOS share sheet, "Save to files". From there you can save the items to the Photos app. (You can also save an item directly from Line to Photos but its original send date will not be preserved.) In any case, if an item is important you should not wait very long to save it: many items remain available to download for a long time, but some don't.
Line is pleasant to use. The calls are free, the privacy is good, and they don't bombard us with ads, so I recommend to reward this company by purchasing some stickers now and then, which expand your ability to be expressive in chat. Some really nifty ones are available. (The "Katsushita Nyanko on the Move" set is among the best.)
Its really good but.. 4/5
Hey I have been using line for years now I recently updated it, and after downloading the new version I can’t use filters while video calling. I have IPhone 6 is it possible if the developers send me a link so i can download the older versions? I mainly love video calling on line because of the filters
Please add message reactions. 3/5
Similar to iMessage or Messenger where you can react with an emoji or thumbs up.
Mining crypto in the background!? 1/5
I don’t know where else to write this, but regarding the Windows software installation of LINE, I’m not sure about the iPhone version, if left alone, will sneakily boost your cpu to 30% or so. I’m not sure what kind of shady shtuff they’re doing but I don’t like it. It’s been like this for a LONG while, several patches, so it’s not some lone bug they missed. This is intentional.
Problem with latest version 1/5
The latest version causing notification to stop.
No more notification from different region?? 3/5
After the latest update, I could not get any push notification on either messages or voice/video calls from friends in different region on both iPad and iPhone. It is like I turned the notification off, except I did not do. That is kind of defeating the purpose of this app, isn’t it?
December 2020 update needs to go away 2/5
If you haven’t downloaded the update, don’t. Wait until they have a fix for this the crappy interface. I would not choose to look at this app until it is fixed.
New update (Dec 2020) is awful. 1/5
They recently changed the color of the app by removing any dark colors and making the colors brighter. It’s painful to look at, not to mention ugly. And there’s no way to change it back. They could have added a feature to edit sent messages or made stickers and themes more affordable (or free like other better apps). But no, they decided to blind their users with an offensively bright layout that you can’t opt out of. If I didn’t have to use this app for work, I’d have stopped using it long ago.
Ads can’t be removed with new update 1/5
By Disappointed Podcaster
Can’t dismiss ads appearing on the chat list with the new update. It looks like the buttons are still there but they’re tinier than ever. Line Corp fully embracing dark patterns.
Weird Update Choices 4/5
Line is my favorite messaging app and part of the reason why is because of the appealing design that is different from most others. The new all-white design is an unappealing, bland look and I hope it gets changed back to what it originally was. Also, I really wish brown would be added back in with all the other colors for drawing on pics.
Latest update won't let me log in! 1/5
Since latest update yesterday, I cannot log in to my Line account! I verify my phone number, enter my password, says "incorrect password." I reset password via email link & try log in with the new password & it still says "incorrect password!" I'm using latest iPhone 12 Pro Max 256gb on Verizon. Please fix this issue immediately!
Why new Super White look !!! 1/5
There is a White theme for people who like white. Making Super White as default look is a bad idea.
Oh I thought I could just purchase the emoji‘s and put them in my keyboard but apparently that is not the case. That was not made clear before I purchase this. I would like to delete this app but I don’t know how. If anyone could tell me that would be great. If I could get the emojis onto my own keyboard that would be great also. I paid for one.