Log in trouble 4/5
I tried to sign up with an account and it said there was already account for my name. I forgot my password. When I requested to reset my password, the app said could not find this user. I had to set up a new account with a different last name to login. Other than that it was pretty easy to order tickets, but not so much logging in.
Never gave you a screen with review of order.
Love it 5/5
This app is so incredibly easy to use. I absolutely love it.
Easy no hassle experience. 5/5
Downloaded Live Nation App and got great seats within minutes. I’ll use this again.
So expensive 1/5
Wow what a service charge!
It’s a shame you can’t buy tickets anyway other than ticket master.
Monopolies are illegal in the USA
0/5 Doesn't work. Charged for duplicate tickets 1/5
By <3 <3
I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. The app had many glitches and did not allow me to click the final "purchase tickets" button on my original order. I had to exit out of the app and try again losing the tickets I originally had. The second time around, the "purchase tickets" button was still acting weird, but eventually worked. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. I had to submit a special refund request, which will take up to two weeks to be responded to.
This app is clearly not ready to be used by anyone. The developers need to fix the bugs so that no one else has to deal with this mess. I would recommend waiting and using the actual website because this app doesn't work.
20 years buying online concert tickets 1/5
I have bought concert tickets online for 20 years. This was one of the worst. I am okay with waiting in line but trying to secure tickets when it is your turn is almost impossible
By Red Sox Rob
Got in the queue 4 minutes before tickets went on sale and there must’ve been 8,000 people ahead of me.
Ticketmaster/ Live Nation has to do something about resellers using computer algorithms to beat private party purchasers.
Service Fees 1/5
About the price of a ticket with no added value, no insurance. Horrible cartel.
So easy 5/5
By JSM one
This app really makes getting informed and getting tickets super easy! A+ and thank you!
By skkkrt boy
Pretty dank Boi. Dis ain’t dat Ticketfly ju heard
If something is sold out, why even offer it? Why doesn’t somebody write a code that makes a ticket or upgrade option unavailable if it is....UNAVAILABLE????
Also i went thru payment and it failed and then I went to get what I had chosen and it was suddenly not available.
Also 16 bucks service charge for each ticket is the most ridiculous. Especially when its a robot doing all the work. I wish these big sites didnt exist because they are only frustrating and and expensive for no convenience. But its the only way to buy tickets to these big shows Is thru these giant corporations.
App doesn’t open 1/5
By J Deck 1980
Just downloaded today. App won’t open on WiFi or LTE connection.
Doesn’t work from the beginning 1/5
By El Galactico 723
At the beginning the app asks you to connect to Facebook to recommend concerts for you based on pages you like but it won’t connect to your Facebook. Then it asks you to sign into your livenation or Ticketmaster account for faster checkout and it just loads forever and nothing happens
Took a very long time to verify tickets and although it offers parking it will not
Allow me purchase it
By D J Rock
Ticket Trouble 1/5
I tried buying tickets online using my phone and computer and neither would work. I finally downloaded the app which showed me seats available but every time I put them in my cart they said they were no longer available but they were never removed from the list. Very annoying. I’m sure I didn’t get the best seats available
Authentication needs work 2/5
I was locked out because of iOS issues between LN and TM that precluded strong password saves and resets failed
SiriusXM pre-sale 5/5
The mobile app I think works good and is very clear and easy to understand but I was having trouble trying to SiriusXM presale not knowing what was supposed to be the cold weather if it was supposed to be my user ID for SiriusXM or a different code next year they should verify am clear that up but otherwise it was a smooth transaction and appreciate you guys putting the shows together. But one huge flaw is this fees fees either you gotta go down or be terminated all together
Boots me off 1/5
By Nuclear metal
This isn’t the first time.
Credit card disclosure 1/5
Could not find out why I was charged $130.00 more in fees this is not proper credit card disclosure and I have the right to cancel. Why would you not disclose this information. I’ve never had this happen before
Fee is a joke! 1/5
$16 a ticket is a joke. Then you want to sell me insurance for an additional $8 on top of a ridiculous price for a ticket. $1016 a ticket. You people have lost your mind! And I thought Gene was greedy!
Like the app, Hate the site! 2/5
I like to purchase concert tickets using my laptop so I can pick and choose and compare seating. Much easier to do when not using your phone so you don’t have to hunt and peck. The app was good but the website horrible. The app recognized my password but the website doesn’t know who I am, you would think they were written by two different developers! Very frustrating experience while you are trying to get tickets especially during pre-sale.
Felt a little scammed. 2/5
Should have given me the insurance charges up front. Not cool Live Nation. Not cool.
Check out process 1/5
Checking out and trying to enter a new card number has changed and I don’t like it! It was very confusing and crowded.
Unreal fees 1/5
I just paid $50.50 per ticket that we’re listed for $35. That is a 50% markup for fees to a venue OWNED by Live Nation. This is absolute extortion. Just say the tickets are $50! Unbelievable.
Ludicrous monopoly 1/5
Hate how there’s $11 charge or more on a freaking ticket. Live nation is a monopoly.
Brutally slow 1/5
App really needs work as it moves brutally slow. Am losing faith in LN as a source of tix.
If you have nothing nice to say.... 1/5
...say nothing at all.
Sneaky App 1/5
Prices are set for a concert and I know fees will be attached, but at no point while making a purchase via the app can you see what those fees are. Two tickets at $35 each ended up costing $120 ($60/each)! Everything is automated and yet these ticket sale companies charge double the price for processing fees. Ridiculous
Required charitable donations & fees 2/5
I was forced to make a donation to a charitable organization. It was automatically included and I could not remove it.
My charitable donations should be decided by me not livenation or an artist.
Also fees are ridiculous.
Very dissatisfied.... logged on at 10am sharp... was put in line and no seats available in Lower bowl ... I am 55 years old and now I have to go in pit
Ticket surcharges are OUTRAGEOUS 1/5
I cannot believe how much extra money I paid just to purchase tickets through this company.. with no other option to buy from other dealers. It cost me an extra $100 just to buy tickets.. THAT IS ABSOLUTELY OBSURD.
Would not allow me to buy pairs only singles 3/5
Tried for 40 minutes to buy a pair. Would not allow it. Only singles.
Often feel like the tkts they show are “bait & switch.l 3/5
The app will show availability tickets and prices then when you go to purchase they are gone even if they have been available for hours. Then you are directed to less desirable tickets at the same price
No PayPal? 1/5
Spent one hour trying to get tickets.
Tickets I purchased were 40 apiece, but I was charged 105. The app said that I would get an accounting at checkout. Did I? I did not. What’s the other $25 for? Why not tell me how much the tickets are to begin with instead of adding all this fee bs and not even telling me what it is??
Vouchers not accepted 1/5
Very disappointed Live Nation App would not accept my Active Voucher Discount Codes from Schlesinger Class Action Lawsuit for purchase of concert tickets today.
Tio expensive 1/5
No matter how easy the app works, it does not justify your costs
Limited to pre pick seats by the app 1/5
Won’t let me pick my specific seat off the seat map!
Almost great 3/5
By Ms can
Is there something that happens with bands that you "love" by clicking on the heart? Why don't I get alerted when those bands are in town?
Also when I click on an event in the carousel nothing happens but would be better if it linked to the event.
Thanks I'm enjoying the app otherwise :)
New page 1/5
I don’t like the new setup
I want to see available seats on map
No option to see better seats
Why can’t I get orchestra seats before row p?????? You are the worst ticker outlet
Charlie Wilson at the MGM National Harbor 5/5
This is my first time downloading this app and ordering tickets through the “Live Nations App” and I did not have any problems purchasing my tickets.
Easy to use 5/5
By Kelly Bieber!!;)))
I always use this app to buy tickets! It makes it super easy when it comes time to check into the concert.
App didn’t work 1/5
Although I was prepared at the designated time, the app did not allow me to purchase for 10 minutes after the start time, and as a result reserved presale seats sold out before I could purchase any.
By Turtle love001
Just BAD Website Experience 1/5
By LN Victim
Seems they hook you in with the pre-sale, you go through the purchase than they say, “It’s not you, it’s us.” and kick you out. Then the next time I went thru purchase and there was still time on clock and they said somebody beat me to it. The THIRD time I was on, I saw the seat I wanted previously (the one they said someone beat me to). The fourth time my credit card was declined. The fifth time they said I couldn’t use same device so I had to use my phone. I used the same credit card they said was declined previously and that finally worked.
The games these monopolizers use should be stopped. OMG! Absolute BS.