I just brought two concert tickets 5/5
By Princessdeeanuh on SnapChat!
I am going to the Summer Walker and Brent Faityaz shows all thanks to this app. It’s easy and gives me the latest updates on tours and shows. I love it
Couldn’t link my citi thank you points 5/5
I was not able to Link my thank you points with live nation you guys need to make it easier
Live Nation 5/5
Overall great app never had any issues but the only thing I wish they had like seat geek was showing a view of your seat (sitting perspective) but otherwise a great app
Annoying user experience 3/5
By Reese Robinson
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Lengthy process 2/5
It took me about 25 minutes to buy my tickets.
Let’s hope I still have tickets 1/5
I bought some tickets back in July in preparation for this weekend. Kept the app because it wouldn’t email me a copy of tickets. Logged in today to see my tickets available just before they completely disappeared. Haven’t heard back from customer service yet. Let’s hope I have a copy of tickets at will call and still have parking.
Mobile App quirk 3/5
By Love My Pillows
Mobile app is fine albeit pretty small unless you have a ginormous phone.
I had to “place my order 4x until I realized you have to pick your payment type AFTER you put your card number in. That was a little frustrating.
Otherwise it was pretty easy to use.
The surcharge is way to high
no reason for this app to exist 1/5
why tf can’t they just send you a pdf of your ticket. this app is a PITA.
Awful, useless, so exhausting 1/5
I am actually giving up on trying to get this to work. Missed the sale because the app didn’t work, nonexisting customer service. Do better, Livenation.
Glitchy texting 3/5
I had a lot of trouble going back and forth from my sign in email to my password box. It just would allow me to type in the password for some reason. Thanks
Awful purchasing experience 1/5
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce.
The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets.
I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Too much fees 5/5
Too much money for fees set the ticket price higher
What an annoying transaction!!! 1/5
By MUA Bella
Don’t know what’s up with the app but my goodness it took forever!!!!! didn’t let me sign in, tried resetting my password, never sent me the link to my email, wouldn’t connect to my PayPal at purchase....
What a difficult transaction jeeeez
User friendly 5/5
Easy to use and very convenient! Love being able to purchase tickets in presale!
Awesome service ! Easy and fast
Hire some tech people. Good shows crappy mobile app.
Just a pet peeve errors off screen and due to issue with data selected from drop down lists. Also, that red text on black, whew!!!!
Not working 1/5
Can't search artists says to try again
Now working 5/5
This app is no longer working since I installed an apple update. It keeps saying that there’s a problem and try again.
Clunky and frustrating 2/5
Using iPhone X. Very frustrating experience. Non responsive site, clunky and buggy. Hated it.
App needs work 1/5
The app is terrible. Crashes in the middle of ticket purchases.
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.)
And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period.
How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
Love It! 5/5
Easy to use! I love to!
Love the app but 3/5
Every time I try to purchase a ticket or view seating I always just get a blank screen I’ve tried re installing updating ect and still gives me the same page
Love 🖤 5/5
They should add Apple Pay to the payment options ❤️
Pricey Fees 3/5
By The Katmere
Ticket price plus the pricey fees is ridiculous.
Too Easy 5/5
By Daniel LaGarce
The Live Nation app makes seeing your favorite bands easy, actually too easy. It is a one stop shop for any band, any where.
App doesn’t work. Blank screens 1/5
The update two weeks ago is garbage. The app is nothing but a blank screen now. I can’t access presales that are only available on the app. Missing out on these experiences is the antithesis of what this app should be.
Easy Tickets 5/5
Live Nation provides any easy and efficient way to purchase tickets to a favorite venue and event
P. Campbell 5/5
By P E Campbell
I love the convenience of having one place to go for all my purchases and I’ve found trust in LIVE NATION. I started using another site and remembered LIVE NATION and the tickets ended up being cheaper. Yasssss😂👏🏽
Voucher code 1/5
My voucher code didn’t work. it was for $20.
Live Nation Rocks 5/5
By Super snout
Live Nation makes EVERYTHING so much easier!!!! stoked!
Horrible process!! 1/5
I don’t like the new format. Very difficult to get tickets. You need for it to be quick. I don’t need to add my location every time.
Sign In Ahead 3/5
It took me so long to sign back in to my established account I ended up in the balcony. OTP for a locked account delivered via email by sender “Ticketmaster”. New password needed. Verify phone. Etc... I guess everyone else knows Live Nation/ Ticketmaster is the same thing when trying to find the confirmation email? Grrr...
All good 4/5
Just a little laggy
Payment page colors is confusing 3/5
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Worthless for pre-sales it seems. 1/5
Screen kept going white the moment I touched the screen, after I “left” the waiting area. Didn’t allow me to do anything. Uninstalled and reinstalled the app during this, but same issue. I left that white screen sit for a few minutes (to see if it’d ever show anything) while I went onto a friend’s computer and was finally able to get tickets through a normal browser. The app was worthless to me.
System was tied up 1/5
I had to by my 3rd choice for seating because your site kept kicking me out.
Great App 5/5
Easy to use and you get pre-sale
App is not very user friendly. Search for tickets is lagging, no ability to search by map of venue, etc. I expected more
Won’t load at all 1/5
The tittle screen w/the pulsating name of the app is all I’m able to access. Please fix this problem I just want to check on my tickets for next month.
Concerts and convenience
Just wanted Vip x3 so I need to be faster or notified. But looking forward to my shows ♥️ Rock On🎸💯🎼
App won’t open 3/5
Idk what’s happened but ever since the last update the app will not work on my phone. My phone has the latest iOS update as well. Any help would be greatly appreciated!
Not working anymore 1/5
Not working after most recent update 9/2019. Opens to a blank screen. Lamesauce
Waiting for tickets 1/5
Slow. Glitchy. Page kept resetting on payment page. Everything is already in red The they use a red error message. Confusing. Kept show tickets available the said someone beat me to it. If they’re in a que then don’t show them as available. 🤬
Concert cash redemption 1/5
I have concert cash yet there was no location to enter on payment page!
Wouldn’t take reward 1/5
Why offer me a $20 reward when your website won’t accept it? Thanks for nothing.
Purchase app , no good. 1/5
By no good , easier for customers
Just one of the worst experience buying tickets. It’s a service fee for each ticket !
Then password for this...
It took me littlerly 3 days to finally purchase tickets...
Just pitiful .
My sister had the same issue.
Tried calling ticket master but talk to a machine saying they can help me only if I purchased it ... which that’s what I was having trouble with in the 1st place.
Very discouraged that I was not planning on buying the ticket.
It’s 11:45 pm and took me over 40 mins just tonight to finally buy it ...
Please before you respond to my review.
Fix the issues mentioned below the get with me.
Thanks in advance