Problem with app 1/5
I cannot open the app. It is stuck on the main loading screen.
Very easy to use!!!
Too complicated 2/5
I had to redo my order 5 times before I was finally able to buy my tickets
Can’t even make an account 1/5
This is my first time using this app and I’m trying to buy tickets using it but every time I try to make a new account it says that my emails have an account associated with the already!! It’s making me mad and I just started using it!!!
Pretty great 5/5
Bought my tickets easily and fast
Two problems 1/5
Adding my form of payment did not work right. I had to enter it three times to get it to take.
Plus the app timed me out several times because I wanted to see the exact seats so I had to hit the buy tab and then cancel. Which caused it to not allow me to continue to use my device on the app for about 5 min each time.
Hard to use 1/5
Was actually begging the app to take my money at one point.
App is a little glitchy
Live Nation Rocks! 5/5
By Ma Reen
This is the first time I used this app. I have been a Live Nation fan for many years. In the recent past when trying to purchase tickets I have fell short because of scalpers. This time with the app all worked out well. So excited for this benefit concert! More so because I am a pediatric nurse and this is for such a good cause!
Pretty Good 4/5
Pretty goosed site, minus the resetting of your search every time you go back.
I had to imput info several times to get it to go thru
By Rachel Ludwig
Love the ease of seeking out seats and purchasing tickets! It’s a snap!
App Crashes Every Time I Search For A Band 1/5
By We've Got One That Can See
App Crashes Every Time I Search For A Band
Terrible app 1/5
Had to use 3 different cards because the app kept rejecting them. Credit fine, info fine. Triple checked everything. On last screen, kept getting error messages
Mobile Ticket Entry 1/5
So I purchased tickets via web and after several issues (re-entering a stored credit card 4 times that I’ve used several times in the past to purchase tickets successful was the highlight of my experience) I received an email stating I must use my mobile ticket, no printing blah blah blah so hey why not download the app. So I did. Now going on four times because each tome I do, it just brings up a pulsing live nation logo. And then nothing. I’ve tried accepting notifications and allowing locations. I’ve tried off WiFi, on WiFi. I just want to add the ticket to my wallet so it’s easy access and there’s no option on the mobile web page (which is junk FYI) and the app doesn’t work. Maybe don’t demand mobile ticket entry if your mobile interfaces are horrendous.
Earth Wind and Fire 5/5
Quick and easy to use great way to go !!
By Og toker
Easy to use, convenient to save information on app
Error messages all night. 1/5
By Rhea Dawn
It kept giving me error messages to try on a different device. I tried my phone. My computer twice and back to my phone. Finally it would let me order. Then. It kept saying my credit card wasn’t being accepted. So I input another one. Same error. Re entered the first one and it was accepted. Just a lot of time to redo the same steps over and over.
Outrageous fees ladled on by Live Nation. F—- em 1/5
The fees are up to $65 a TICKET. It’s disgusting.
Very slow and timed me out 3 times
Love it!! 5/5
By GRUB AWSOME
So quick and easy!!
By Hawaiian maiden
Quick and easy!!!!
Rip off fees 1/5
By robery victim
Obscenely overpriced fees. Avoid using this “service” if at all possible.
Presale Rip off 1/5
They direct you to enter a presale code you shouldn’t need because it’s a presale for using their app and I was purchasing through the app. Directed to buy access to presale codes, spent time and money doing that, then come back and find out you can by-pass the code after all. By this time all the good seats gone.
Glitchy as all hell! 1/5
I first tried purchasing the tickets to a pre-sale using the website. But the website wouldnt let me finish it would get stuck on a modal saying "We apologize. We are unable to complete your request on this device." So then I downloaded the app, and was able to actually get to securing the tickets but I wanted to paywithmy rewards points. It guided me through linking the account but it went to the website (outside the app) which would get stuck after the "Activate" step. I ended up having to go on my computer to link the Thank you rewards manually to my Live Nation account, so I could go back on the app to complete the unholy process of purchasing my tickets.
Very poor purchase process 2/5
By One Down
It seems like there’s always anger at the end of a Ticketmaster or Live Nation purchase attempt. I tried an hour ago to get the tickets I just purchased. Strangely they’re the exact same seats that I kept selecting and was told by the app weren’t available. The next time it would refresh the seats, there they were. This was a new failure. But it’s always, and I do mean always, something.
App doesn’t work 1/5
First, it killed my iPhone SE (iOS 12), ate the battery, has a login font so small you can hardly see it, then fails to add the “ticket” to the Wallet. A useless app.
By Isaac ✔️
Why tf would I only want to see an artist event that’s the soonest away and not others further in the future. App is whack.
Hit or.... miss (+ORIGINAL REVIEW UPDATE!) 3/5
UPDATE! UPDATE!: My original review follows this update please continue if you’re interested. The problem with opening the app can be remedied by turning WiFi OFF! App has ALWAYS OPENED WITHOUT ISSUES WHEN WiFi IS OFF!!(so far at least). ORIGINAL REVIEW::This app, for whatever reason, is completely unreliable!!! I hate to leave such a bad review, but due to the extremely poor performance, I feel it’s necessary for the sake of others and to save the frustration or possible loss of others as well. I have deleted and reinstalled this app twice to try and remedy the performance issues and ultimately with no success here’s the problem...Bottom line, The app doesn’t always open. Well, at least not most of the time. When I try to open it the title just “breathes” and it never opens, or sometimes it does, but only after swiping it out of “recents” and trying over (in excess of 15 tries). This is really not cool! I have also witnessed (when and if it does finally open) issues with purchasing from the specific device in use. This part is confusing, but to solve that problem I noticed you need to make sure that you are NOT “logged in” to your account on the browser or anywhere else before attempting to use the app to complete your purchase. Once you’re positively “logged out” of your account from anywhere else on the device, you should be able to complete your transactions through the app after logging into your account on the app ONLY (BUT ONLY IF THE APP ACTUALLY OPENS). I liked the idea of having the app, and haven’t deleted it yet, but it’s certainly unreliable and should definitely be updated/fixed/debugged!! Please fix your app!! It’s a win/win type of situation if it gets fixed!
Great App. I don’t know why other people have trouble. 5/5
This app is really good the only issue I’ve ever had was with a pre-sale code and that’s because I’m a little phone illiterate with the new technology but the app works great all my tickets are in one place and once in a while I’ll get a good deal thank you live nation . The only complaint I could make is all the fees and allowing other people to resell tickets ( it’s expensive enough without having to compete with ticket bots and people reselling tickets. Please lower your fees for people that are loyal customers. You could have a loyalty club or lottery.
Very easy to use
Love this app!! 5/5
By Islandgirl 2265
Thank you for the prompt notifications about upcoming concerts!!!!! Reliable, trustworthy and so easy!!!
When are real people going to get the advantage? 1/5
It seems like LiveNation still favors resellers and scammers more than the real fans. All about the money like always.
App will not open 1/5
Downloaded the app twice and it will not progress past the logo screen.
Too many fees too expensive for PNC since live nation took over
App Crash 1/5
I tried three times before I finally was able to buy my tickets. The app kept timing out. Not good. Just glad to have my tickets finally
App won’t launch 1/5
I downloaded the app yesterday and it won’t open. I removed the app from my phone and downloaded it again and....nothing. I’m glad I knew not to trust this app when buying concert tickets.
I was so looking forward to the live nation app presale but that’s hard to buy when the app doesn’t even open.
website was much easier to choose seats. it was so frustrating
By Alex, Ariel,& Ashley
The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I got this prompt on three devices, until my order finally went through on one of the devices.
I ordered 4 early bird tickets @ $15 ea. My total was $106????? So fees were almost equal to cost of tickets?? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. $15 per ticket + fees is NOT an acceptable disclosure. You charged my card without explaining the fees????? I will look into this from a legal vantage. This has been the most unprofessional purchase process I have experienced in a very long time. I tried to call ticket master during the three hour fiasco and the automated system stated there was unusual high call volume and to call back at another time. For three hours, this was the answer from ticket master. This is ridiculous!
Really easy to use 5/5
Horrible. Stopped Working At Show 1/5
This app is horrible. It stopped working right when I went to have my tickets scanned. It just kept showing its logo but nothing else. I deleted then reinstalled it and got the same thing. I was allowed in the show after 2 hours of waiting. Till this day the app still does not work. Thanks Live Nation.
Clunky and slow 2/5
Slow, glitchy and makes little sense. During an order, the back button take you too far back, making you repeat multiple steps every time you view a different seat option. Not a pleasant experience.
Use all the time everything goes so smoothly never had a problem
Will call 1/5
With all the technology that we have nowadays, I can’t believe I wasn’t able to just add my tickets to my Email or some other electronic way smh. I guess is to force customers to pay for shipping, or why would I have to add insurance to something not physically possible to still. Maybe you guys should have a more secure website.
Good app wish you could view the seats 3/5
I like app however I’d like to be able to see the seats and the seat numbers when doing a search
KILL THE QUEUE!! 1/5
I hate this new gueue process!! I know it’s to help the website from crashing but it’s not very good as far as allowing the purchase of ticket sale. I had to go on my iPad and order from the app because my NEW laptop keep getting errored out. Tickets I tried to buy on the laptop weren’t available but then we’re on my Livenation iPad app. Fix these bugs and let TRUE fans have their seats!
George Snow 5/5
Thank you for a real good time.
Doesn’t Work! 1/5
I downloaded the app so I would have easy access to my concert tickets the app doesn’t actually open up.