LiveHealth Online Mobile

LiveHealth Online Mobile

  • Category: Medical
  • Release Date:
  • Current Version: 11.3.310
  • Adult Rating: 12+
  • Developer: American Well
  • Compatibility: Android
4.5
4.5
2,968 Ratings
$ 0

LiveHealth Online Mobile App

Using LiveHealth Online you can visit with board-certified doctors, licensed therapists, lactation consultants, registered dieticians and more through live video on your smartphone, tablet or computer. It’s an easy and convenient way to get the care you need weather you’re at home, at work or on the go! Just download the app and sign up to get started. Talk to a doctor 24/7, with no appts or long wait times Why spend time going to urgent care, use LiveHealth Online to talk to a doctor in minutes through live video. Just sign up or log in and select the doctor you would like to see. Then you’ll be connected through private and secure video in about 10 minutes or less. Doctors using LiveHealth Online provide care for common health conditions like: the flu, pink eye, sinus infection, bronchitis, allergies, fever, cough, cold, urinary tract infection, skin infection, skin rash, diarrhea and more! It’s a great option for care when your own doctor isn’t available. Doctors can assess your condition and provide a treatment plan so that you can feel better, faster. Our Spanish language online visit experience is available using Cuidado Medico on LiveHealth Online. Spanish speaking doctors are available by appointment from 7am-11pm. Same day appointments are available in most states. El servicio de consultas por internet en español se presta a través de Cuidado Médico de LiveHealth Online. La disponibilidad de citas con médicos que hablan español es de 7 a.m. a 11 p.m. En la mayoría de los estados encontrarás citas disponibles para el mismo día. See a therapist in 4 days or less! Use LiveHealth Online Psychology to talk with a licensed therapist or psychologist from the comfort and privacy of home. In most cases you can schedule an appointment and talk to a therapist in just a few days. Therapists can help you when you’re dealing with a wide range of issues like stress, anxiety, coping with grief, relationship issues and more! Video visits using LiveHealth Online are covered by many insurance plans. For 18 million Americans online visits using LiveHealth Online are a covered benefit under their health plan. Just enter your health insurance information within your account settings to see how much a video visit will cost you after your insurance is applied. Are you an Apple Health user? If so, you can easily share important health information with your provider during your Video Visit. Sharing your heart rate, weight, blood glucose levels and nutrition information will give your health care professional a 360-degree view of your health and help them make a more accurate diagnosis.

LiveHealth Online Mobile app screenshots

LiveHealth Online Mobile app reviews

  • This is healthcare of the future 5/5

    By Richard.Topping
    This is the smartest, easiest way to get primary care.
  • So helpful! 5/5

    By Tiki108
    I love this app and service!! Makes it so much easier if you’re not feeling great or even in my case to get my anxiety meds without having to leave the house!
  • This is SO great!!! 5/5

    By Naydiz
    This app is wonderful for anyone who has difficulty with getting to the doctors office. I have used this app twice and it has worked wonders! Make sure you give yourself a few extra minutes the first time you are using the app this way you can get set up and ready for your appointment. The doctors are wonderful and never had a negative experience. Thank you!
  • Great App 5/5

    By srjjdj
    I love this app. The doctors that I have had have been great. So convenient and easy to use. Best of all no waiting room full of sick people.
  • The whole experience went smoothly 5/5

    By wumhix
    The whole experience went smoothly though the Doctor didn’t give me a prescription. I used the app for a highly possible ear infection. The doctor was very nice and explained to me that I should let a doctor see my ears before any prescription. I appreciate that he was very responsible. The app itself is well designed for a smooth user experience. Nice job!
  • Fantastic! 5/5

    By iclowz
    My husbands insurance covers this. Getting sick stinks! Getting sick on vacation or on weekends makes it worse! We can read the doctors bio and choose who we want to see. Wait time is never a problem. Fantastic!!
  • Just used it 5/5

    By Lusii
    I called my doctor earlier today and they didn’t have an opening for another month or two that fit my schedule. Remembered I had this app that my health insurance told me about via email. As soon as I got home from work was able to choose my doctor and get seen in 5 minutes from my own couch. The doctor that “saw” me was great, I got the prescription I needed and is being sent to my local pharmacy, addressed all of my concerns... I’m a very happy patient.
  • Great 5/5

    By Sld djsnxksnd
    Got a uti on my trip to New Orleans. This took 15 mins to download sign up and get to a doctor for a prescription.
  • Not working 1/5

    By onesuspiciousxustomer
    there's nothing showing up in my services page so i can't see any drs
  • This is Awesome! 5/5

    By Roysz
    1st time using this service, saves me a trip to the dermatologist and took 10 minutes from my living room! I’m sold!!! Great doctor too...
  • Fantastic Experience 5/5

    By KurtGF
    So here I am in a small country town, 50 miles from my PCP, and I’m in excruciating lower back pain. I have Alene and 2 types of muscle relaxers, but the pain hasn’t diminished in 5 days. What can I do? Out of the blue comes this miracle solution, an online doctor visit! Doctor prescribed medication at my local pharmacy and provided directions to get relief. All of this without having to travel anywhere in the car. Thank you, thank you over and over again!
  • App Keeps Crashing 1/5

    By Credo91
    What good is the service if the app keeps crashing and I can’t use it? I tried uninstalling and reinstalling and still crashes.
  • Excellent drs. 5/5

    By mikeystoyz
    I have been using this app for servic so for a week and the service is top notch. If you need to talk to someone or need help this is a good place to start.
  • Wonderful! 5/5

    By Green1017
    I had not had an online visit like this before. I was very apprehensive to do this but all went very well! This definitely changes everything as far as healthcare is concerned. Dr. Lim had a wonderful personality and was super friendly!
  • Love service hate App crash 3/5

    By alexandergrooves
    This is a great way to visit the doc for non serious illness.... when the app isn’t crashing. I tried to get on 4x today and it kept crashing when connecting to the doctor’s video feed. Fix that or let me pick up from where we left off when it does.
  • Simple 5/5

    By Bill Bart
    On vacation it was easy to use, not having to search out a doctor and having the medication I did called into the pharmacy of my choice. After I completed the medical history question on the app they connected me with Dr Roland Green. He was very complete with his exam. It was SIMPLE to get help I needed!
  • App crashes 1/5

    By Smileoften18
    This app crashed both times I have tried to use it. I got to the call portion and it completely closed. This is useless.
  • Great app so far. 5/5

    By Rjiddy
    A great experience so far, best way to see a medical professional right away. I highly recommend.
  • Either great or awful, no in between 1/5

    By easproul
    I started using this last spring and had a couple really great experiences. Lately it’s been awful. Very limited availability of providers. I’ve ended up stuck in a waiting room for almost an hour when it said there were no patients in front of me and the provider was reviewing my record. I’ve started a visit only to have the provider either quit with no notice or the app crashed after waiting 30 minutes. I wish our insurance partnered with Live MD or someone else. I’ll stick to the long waits at urgent care for now. Update I did actually reach out to your customer service on 4/9/19 when you asked me for my user name. I received no response. I escalated this to my insurance company since you had erroneously billed both is us. You told blue cross blue shield that I would receive a refund and someone would reach out to me about my experience. This information was relayed to me by blue cross on 5/3/19. As of today 5/23/19 I have heard nothing nor received a refund.
  • 👍🏻 5/5

    By SWATticus77
    Quick & easy. Thank you for the help!
  • Quick & fast 5/5

    By MoiraFrances
    The Dr. I spoke with was very thorough. Gave me prescription to pick up that I needed without going out to see my doctor....because I feel too sick to get out and travel across town. Did have to enter all my med. info. With PCP’s name & fax #....so be ready w all your medical info.
  • Future of healthcare! LOVE THIS 5/5

    By ShutterSpeedFreak
    Best thing since sliced bread! My husband & I work for the same company & we don’t want to spend our personal time at the dr for minor medical problems. My husband called yesterday & received a Rx for his skin rash; tinea versicolor which he only needs usually 1x every other year. Today I decided to try online health to get an rx for my adult acne which begins every summer due to the environment of my career. As an inventory analyst I go from my cold office environment to the dusty, hot production floor. My pores open in the hot environment & allow dirt to enter my pores. Then my pores close up trapping dirt inside once I’m in my colder office which causes clogged pores & breakouts. The dr wrote me a short term low dose antibiotic rx (clindamycin to quickly combat the breakout then another Rx topical cream for a longer term solution. Giving this adult acne the ole one-two punch! Great drs! Great service!! Once you’ve set up your account it is a 5-10min process!!! Each person needs their own account. Saved the app to my iPhone & my husband’s iPhone. And Avoided 2 longs wait at the family dr!! This is the future of healthcare, perfect for us working class folks!
  • Efficiency 5/5

    By southpasadena roths
    I would have gone to urgent care, I had a doc on the line in 5 minutes and a prescription w a diagnosis. My doctor was so well spoken and professional. It amazes me how much can take place over a face to face phone visit!
  • Use to be a fan 3/5

    By JoeG02
    My insurance has been heavily recommending this service for a few years and we have used it before with descent success. It use to be $49 without insurance and $10 with my BCBS. Tried to use it today and it’s wanting to charge $49. Maybe it’s a glitch but if it’s $49 then I will go see an in person doctor for a $30 co-pay.
  • Fast, easy, and cheaper than urgent care 5/5

    By MargaretJeane
    Big fan!
  • Great service 5/5

    By Lovebabbyapps
    Our doctor, Daniel, was fantastic.
  • Quick Process 5/5

    By DyPress
    I’ve had to use the process of seeing a physician twice and it’s been well worth it both times. I will continue using this convenient method as much as I can!
  • Awesome Service 5/5

    By Pam Lewis
    I am able to use LiveHealth with my Anthem SHBP Plan in Georgia. Not only have I said so much time using Telemedicine, the cost has been much cheaper than a traditional office visit or urgent care. I’ve even been able to see a specialist online! Amazing what we can do with technology.
  • Easy to use !!! 5/5

    By Eddy♋👽
    WAY better than going through the website in a computer. Highly recommend this app for colds/fevers
  • A great service! 5/5

    By xxx3xxx33
    I’m so happy that my insurance offers LiveHealth. I did not feel up to driving to the doctor from being sick and I was able to receive care care from a doctor. And the wait was very good compared to sitting at an urgent care.
  • Convenience 5/5

    By MissAudi7
    This APP has been life changing. I’ve gotten sick so many times this year, and my doctor can’t see me right away. This has been such a great help as I most of the time know exactly what I need, antibiotics or inhaler refill.
  • Amazing 5/5

    By melespi1e
    Amazing service!
  • App offers no space for trans and non-binary care 1/5

    By JonathanSN
    Trans and non-binary individuals have specific medical considerations that medical providers should/need to be aware of. Yet this app has no space for distinguishing gender vs sex assigned at birth, chosen name vs legal name, or specifying a persons pronouns. Starting with the “sign up” page, this app excludes an entire group of individuals - a group that is already extremely marginalized in our society.
  • Best app EVER!! 5/5

    By valgrca
    Such a convenience especially when you have 3 little ones!! Love this app!
  • Great Service 5/5

    By Diamond Of God
    Always excellent service every time I call in!
  • Love this! 4/5

    By gwight8
    In under 15 minutes I was able to see a doctor and get a scrip called in to the pharmacy, all from my couch!
  • Love using this app. 4/5

    By j-indy-3
    So quick and easy. You don’t even have to leave your house. I hate waiting in those waiting rooms at the Dr. office filled with all those germs . This way you can sit in your own home and see the doctor!! Best app ever and really affordable with insurance.
  • Just use it 5/5

    By Joseuno
    Love this service! Highly recommend, easy to use and great doctors that are very knowledgeable
  • Sounds great but... 1/5

    By Will Grizzard
    The service sounds great but every time I was connected with a doctor my app would crash. Was faster just going to a doctor than trying to get this to work.
  • Woodfin is a Quack/ Service was a joke 1/5

    By awful quackery
    I have a sinus infection, needed an antibiotic. I could go to my GP, pay a $75 copay so I decided to try LiveHealth and save a few bucks. She didn’t even listen, refused to prescribe an antibiotic, and only wanted to talk about OTC solutions. I went to my GP anyway, picked up some amoxicillin and am on my way to recovery, after needlessly suffering another 24 hours. This service is a joke. I read the report she wrote, and it did not even come close to reflecting the actual conversation we had. Do not do this!!!! They even advertise specifically for sinus infections! What a joke!
  • This is such a great service 5/5

    By Fredsdenise
    It is so convenient and easy to see a doctor for easy stuff. It is so much nicer than going to the office (with other sick people!). I am so glad this is an option!
  • Mommas Savior 5/5

    By WoodyMommy
    As a mom of two young girls, this is a life saver to prevent the every other month visit for a simple ear infection or cold. Got script in minutes and on our way.
  • Be Sure They’ve Got Your Correct Insurance 2/5

    By SCV member
    I have used this service many times in the past for both myself and my family. I have never experienced technical issues and have always seen doctors who seemed to care and in most cases were able to help. However, my most recent visit has left me very dissatisfied. Since I had used the service before, my insurance information was saved on my account, when I went to enter my card information I assumed that the $49 was prior to my insurance coverage (I’ve had LHO for a couple of years now but use it infrequently and wasn’t thinking of how everything worked since I was sick at the time). After my appointment I notice that my card had been charged the full $49 and promptly called customer service in order to give them the correct insurance information (for some reason the information on the account was inaccurate). I was told that my refund would be processed within 15 business days. That was nearly 7 weeks ago now. I have called every few weeks to see what the problem is and each time I am told that it is taking longer than usual, but that it should be soon. Over a week ago I received an explanation of benefits from my insurance stating that they had paid the claim. When I called LHO back they stated that they never received the payment and that they would need to file another claim. This company has not only been paid full price for a visit by me, but also $39 from my insurance company and still has not refunded my money. The refund should have been issued as soon as my insurance was verified. This is a horrible business practice.
  • Eventful 2/5

    By Sweaver2
    The app itself works as it should. The Dr. on the other hand, are ridiculous. $30 to tell me try to give my face a “steam” cleanse to see if that clears sinus’s so I can breathe .
  • Might work some day 1/5

    By BigFatMESSina
    This app is a great idea, but I need to get a prescription that was sent to the wrong pharmacy... I have not figured out how to get help
  • Awesome service. 5/5

    By sharjay7
    This is so convenient. Every time I have used it, I have had a great experience with the provider. I will definitely continue to use this service.
  • MISREPRESENTANTION 1/5

    By Jim M 1955 @ ny
    ON THE LIVE-HEALTH SITE IT CLEARLY STATES WHEN I CHECKED THAT MY INSURANCE COVERS THE VISIT BUT MY CREDIT CARD WAS CHARGED THE 49.95 fee Live health is charging both of us
  • Outstanding!! 5/5

    By RB4
    So quick as easy, compared to waiting 30 min. In a waiting room.
  • Why haven’t I used this sooner?!?! 5/5

    By SleepyHead0511
    My experience was great! We don’t have insurance because we only need a doctor maybe once a year. The urgent care center here charges no less than $175, so using LiveHealth was not only so much easier (I didn’t have to get the kids all ready and go sit in a waiting room), but it was so much cheaper too! I would recommend this to anyone!

LiveHealth Online Mobile app comments


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