This app only works with pre selected bottles of wine. It plays a 3D video over the face on the wine bottle. Fun way to watch an ad and think it’s an experience.
It cannot not work with regular photos
It cannot work with any label that they don’t already have the video for the label
Neat concept, but it doesn’t seem to actually be working. After downloading the “experience,” it cut back to the scanner and when I placed the label in front of it, it seemed like it was TRYING to do something. A checkered box about the size of the label would flash before cutting back to the scanner.
While you’re (hopefully) fixing the bug that’s causing this, please streamline the downloading of the experience. Nobody’s gonna want to sit through that.
Get a life 5/5
@sandman2432 I think it would be in your best interest to find a hobby or something.
Good Wine...Bad App 1/5
Just doesn’t work
Pass 👎🏻👎🏻👎🏻👎🏻👎🏻 1/5
Good thing the wine was cheap. This app is ruined by all the “Secret Codes” and “Learn about this what makes this wine special” littering over half of the screen. “Download this experience” why would I want to do that after I just downloaded the app? Terrible execution on top of rubbish extras. The person who developed this app didn’t care about the customers experience and wasted a really unique experience for add revenue.
Dear Rookie, remove the secret code and the learn about this wine from the AR. You can place this stuff in the main menu and create a special tab for each brand scanned. The AR should be about the wine, not selling Chinese trinkets with the company logo on them.
Absolutely useless 1/5
Absolutely useless app. It just doesn’t work and do nothing. Worst app I see ever.
Does not work 1/5
App does not work waster of time
Never got past the loading screen 1/5
I downloaded it, waited 2 minutes in the loading screen before closing. Tried WiFi, LTE, deleting and reinstalling. Never got past the loading screen.
App doesn’t work for me. 1/5
By tumble mane
Tried the scan but all I hear is a click. Nothing happens
Not sure what happened 2/5
This used to be a great app. It worked seamlessly. I hadn’t used it in a while, then tried again and it wouldn’t open. Today I deleted and reinstalled. It then pulled in the wrong label movie than the one I was scanning. I closed out, and now it won’t open at all again. Please go back to the simpler days when it actually worked.
Nothing happens 1/5
App stinks. I was drinking a bottle of The Uprising. Nothing happened. Nada.
Call the exterminator 2/5
This current version has way too many bugs. Was not able to watch full experience. Very disappointed considering the label was the only reason we bought it.
I tried this and it didn’t work.... decided to try again and after 5 min of trying to scan it worked!! Kinda hard to understand what the dude was saying but it was superrr cool! Def needs some improving BUT enjoyed it!!
By ronert s
I can’t get the app to work either.
So cool 5/5
So clever and cool and interesting. Great marketing ploy. Makes me want to buy all the 19 Crimes wines just to hear the stories. Good party trick to wow guests. Any excuse to drink more I guess.
Takes forever to download 1/5
A 79mb file (to view the experience) took over 10 minutes to download on 100mbps WiFi. Fix your servers yo.
App does not work. 2/5
Does not work on iPhone SE.
The app no longer works! 1/5
By Lt. Dan's Girl
I used it before and it was really neat. Wanted to share it at a party we were hosting and it was a bust. I tried using it again more recently and still nothing. I deleted app, re-downloaded, and tried it again with negative results. Fix it already!
Unique and startling! Bravo!
I must find more wines with living labels. 5/5
Haven’t even had a glass yet but already love this wine. What a cool, cool idea! Thanks to whomever came up with this crazy idea!!
Didn’t scan 1/5
Did not scan.
Doesn’t work 1/5
By MS II
App doesn’t work. Unable to scan bottles. Deleted and reinstalled. Still doesn’t work.
Never opens 1/5
It just spins when I open it. I love the wine & is love to use the app but it never opens.
Does not open 1/5
The logo spins but the app does nothing. Is it broken?
Used to work 1/5
I guess the latest update broke the app will not load; it’s in an infinite loop trying to boot up. iOS 13.3
App will not run 2/5
Sadly, app wouldn’t run for me at all
Wine is ok, actually very nice but the app is a pain. It didn’t run at all initially, then after a few weeks it suddenly worked for a day and then stopped.
Doesn’t even open up 1/5
This doesn’t work or even load
Can’t even load app 1/5
Both my wife and I tried to download and both could never get past the main loading screen. Please fix.
Used to be cool 2/5
Used to quickly open to show off to guests. Now it’s cumbersome, takes too long to load, then nothing but a bunch of complicated menus.
Not cool anymore.
Never works 1/5
One of the worst apps ever for reliability. If will only load and work when it wants too, which is almost never. Doesn’t matter if you on cell connection or wifi. When it does decide to load and work, its mediocre at best.
App never loads at all 1/5
It just spins on the loading screen and never opens.
I can’t even try the app with the phone 2/5
I don’t get this. I got a bottle and downloaded the app and can’t see anything.
Not Working 1/5
The app is not downloading correctly and will not work. Looks like a new version was just made to work out bugs and make improvements...recommend looking at it again.
This is trash
FIX THIS!!!! 1/5
By very irritating!!!!!
It’s a fun thing to take to a party. Wine’s okay...app is better. No app = no wine for me. Are you listening 19 Crimes?!
Doesn’t work. 1/5
Doesn’t even open for my. Just loops on the logo.
Weak app! 1/5
By Helplessly hoping
I understand the concept of the app but 10 minutes to download an experience that requires that I hold the phone to the label to hear the story is just crazy.
No longer works 1/5
This Ap was fun when it worked. It is frustrating now that it doesn’t!
I downloaded this app 2 weeks ago, it has not worked more often than it does work. Very sad.
It’s a crime the app doesn’t function 1/5
Bought 2 bottles for a holiday get together with fellow travellers. On an i-Phone XS Max 2019, loaded the app. Doesn’t work, all that opens is a revolving logo for the brand & blank screen behind it. No options to click on, no ‘x’ to exit, nothing. Definitely not pleased as I was referred by wine rep to purchase. Defeats the purpose if app is flawed.
Need some tech help 3/5
Hi!!! The app is not working for me. I am connected to WIFi. And it just cycles over and over. Please advise.
Way too slow and cumbersome now 1/5
This used to be great when it was a slim, quick, and easy demonstration just for one wine.
You are in the store or at a party with your friends and you say hey, watch this...
Five minutes after opening the app, after having apologized for the embarrassing waste of their time, after you have finally clicked though all the absolute bull crap that you have to wade through just to get to the camera to scan your label, finally something cool happens.
But all your friends have gone.
EPIC FAIL ruining a GREAT experience.
App not working 1/5
Your latest app will not load on the latest IOS
App is not working 1/5
App it not working at all. It’s dead
App not working
Doesn’t work 1/5
App won’t open, just cycles like its stuck trying to get started.