Changed my life 5/5
I wasn’t consistent in my health and didn’t take the time or effort to get things in order. The Livongo program completely changed that. At first I was encouraged with simple steps that I just did because I didn’t have to think about it. Then I was increasingly encouraged to get more and more healthy (weight and mental state for me). I saw the positive impacts and that caused me to want to continue, and I found I had motivation I’ve never had before. It is such a positive cycle. Communicating with a real coach is SO HELPFUL. It’s not just a FAQ or machine bot, I was able to actually speak with a human who cared about how I was doing. I had no idea anything like this was out there. I only wish I had experienced it sooner.
I wish everyone had access to this...I have it through my private health insurance.
It changed my life.
Good hit improvements could be made 4/5
This app is a decent app for tracking your sugars and food, however improvements could be made. I love the fact that it is connected to my meter. I am a numbers driven analytical person so not having to manually log this is nice. However, where significant improvements could be made is you cannot delete any readings, not can you make any changes one a reading is completed. Most of my readings I mark “I feel fine” so this is pretty automatic but there have been times when I meant to select something else but was on “automatic” and saved the record. This cannot be corrected. Or, after the save and upon reflection a different category was a better selection. Again, this cannot be changed. In addition, there is no logging history of weight or A1C changes. These two items are critical to understanding overall management. In addition, there doesn’t seem to be any integration for medication tracking. I am not insulin dependent so I’m not sure if the interface changes if one is but I’m guessing it doesn’t. This would be helpful to not only track sugar to medication but medication needs over the course of the month.
It is nice that the meter tracks how many strips you have left and you can order straight from the meter or the app.
Overall, I use the meter more than the app but the app is nice and convenient but simple improvements would go a VERY long way to helping to provide that overall picture.
Awright, but .... 2/5
By Iowa sax
Testing of blood sugar is easy. Sync between the meter is often delayed.
There is too much BS: no I don’t need personal coaching; no I don’t need to be told to take my veggies.
Like to see support for an Apple Watch app 4/5
Like to see support for an Apple Watch app
Best ever - 5/5
I did not know they had meters for Type 2. I really like to see my results real-time. I used to write down my results on paper and lose it. Now I can see the results of what I eat and my exercise (in turn know the good and bad if I step out of line). Thank you.
Very helpful for diabetics 5/5
This app helps me keep track of my progress; makes me hold myself accountable. I need the records to identify what causes change. The oddest things affect my numbers. It’s all very convenient.
App cannot handle more than one device 1/5
I originally had a Livongo scale which works well... I then got a Livongo BP monitor and after spending 30 minutes with tech support and asking REPEATEDLY if the app would handle more than one device per account, was told finally that it would not. I have to have a separate account (and e-mail address) for each device/account... Therefore, I get twice as many frivolous e-mails from Livongo and their “partners”... Also, I have to log in/out daily to use each device... More of a pain than a benefit....
Great program ! 5/5
I use this program for both blood sugar & pressure and found no Better way to track it. They also offer great support and lessons. I highly recommend it.
Livongo app has helped me control my diabetes with all the helpful resources they offer
Log-in problems 1/5
I deleted the app before and decided to use it again. So I tried logging in with my credentials that I actually saved on my phone after reinstalling the app — not working. So I decided to reset my password and the link successfully made me reset my password. I tried logging in again and the same error popped-in. So I reset my password again using a careful no extra space copy and paste method, successful reset, and the same error after logging in. I don’t know what else to do because obviously, I am using the correct email and password but always comes up with the same error about checking my email address or password. :( I guess I will have to delete the app again:(
By Livongo Man
Great app!!! Really keeps me on top of my blood sugar count.
Weight loss 5/5
It helps me make better eating
Amazing helpful app 5/5
This is an amazing tool for someone with type 2 diabetes. The daily goals are great. It measures my daily steps and I can log how I am feeling when I do my blood tests. It is perfectly synced with the meter. And it lets me do a food diary as well. I am very grateful for this tool.
Nice interactive blood glucose monitoring 5/5
This glucose monitoring system for diabetics is easy to set up. The meter and strips are easy to use and provide accurate measurements. The cloud-based logging system gets rid of paper logs. The meter gives feedback in real time to help me know how I’m doing.
5 Star review 5/5
Great benefit! Awesome product!! Thanks!!!
Love Livongo 5/5
Makes having diabetes stress free
Great app 5/5
Helps me keep control of my sugar and get the A1c down
Great App 5/5
After using it for awhile, I love it. It keeps track of my daily tests. It tells me how to prepare for my day and being aware of what I am about to eat the next meal. Love it.
Easy and very helpful
Scale won’t sync 1/5
Ive has my scale for a week and it won’t sync. I’ve called and no one can help me
This is the best system for monitoring your glucose, amazing!!!
Easy to use and easy to understand.
To everyone 5/5
By Teresa Finnicum
I so appreciate each and everyone of you. I wished I’d had you years ago because I would have been taking care of myself a lot earlier in life. I so hope I haven’t waited too late.
They listen to their customers 5/5
By PF 10004
I must correct my previous review, they are listening to their customers and improving the application.
The latest update allows you to set glucose measurements export to Apple Health, thanks a lot!
Hope weight and blood pressure export is coming.
Great program 5/5
This is an amazing program for someone with Diabetes. Unlimited strips, support. Love it.
One request, the meter needs to take smaller drops. Needs much bigger than other meters.
Only using because it’s free 4/5
So happy that it is finally synced to Apple Health.
Would like to see my last reading on the home screen. Would also be helpful to see averages for last 7, 14, 30 and 90 days. I enjoyed they Contour app much better. Would like to be able to enter a1c history with a graph showing a1c against blood sugar averages.
The meter times out too fast after being inserted and I’m finding the strips to need a large drop of blood. The meter is bulky, which would be fine if it did everything other meters do. I would have ditched this if it wasn’t free.
Blood pressure being taken but not blutoothed to app 2/5
By vrkmo! ,
Since February 2nd App does not receive my blood pressure results. I have paired my iPhone and machine numerous time and I have even uninstalled and reinstalled the app and it still doesn’t work.
I Love Livongo 5/5
Thank you Gannett for providing this for employees. Tracking both my Glucose and Blood Pressure. Uploading to the cloud. My Doctor was impressed when I shared my Data using the phone app.
Best thing since sliced bread 5/5
Before this I had no incentive to check my glucose levels. I really like the real time messages.
It is helping me to pay attention to what is going with my body and how to help myself. I do love having this support.
Always checking in 5/5
It’s so nice to have the personal check-in if something doesn’t look right. I’ve had several high readings and get a text making sure I’m ok.
This program is the best. I can’t say enough about the coaches, they are excellent! Program has help me to stay on target with my bg levels. Good advice, easy to use, grateful for the glucose meter/strips/lancets, challenges that encourage eating and drinking habit changes to the good. So grateful for this program!
Great help to me 5/5
Having just recently been diagnosed with Type II diabetes, I found Livongo to be helpful to me. I look forward to the one-on-one coaching by a diabetes educator. And the ease of the app on my phone syncing my glucose each time I check it is awesome!
Need to Control Food Time-Stamp 2/5
I like being able to automatically track BG. However, I would also enjoy the food tracking if I was able to control the entry for the time of a particular meal. Instead, the app enters a non-editable time-stamp at the time of entry. Often I am unable to enter the time of the meal at the time it’s consumed. This history is significant and would be helpful but since it can’t accurately correspond to the actual time, the food tracker becomes meaningless.
Great support 5/5
I appreciate the real time assistance. When my blood sugars are out of the boundaries set by my doctor; I immediately get a text from a coach, first to see how I am feeling and offering any assistance I might need and advice how to proceed. I have used meters since they came onto the market. This is the first system that gives real time help. In over 50 years as a diabetic this is the first time I have experienced such help. It took me time to figure out how to add my food to the log. The only thing it lacks is a place to check that I have taken all my medications with the name and dosage. Reordering supplies is very simple - you just click reorder and it is down. Thank you for this innovation.
Rev. Dr. 5/5
By Rev. Dr. Kim
Enjoying the challenges and ability to set goals and track them accordingly. Can’t wait to sit in on one of the webinar classes.
Kurt Holtzclaw 5/5
Keeps real time reporting and is easy to send to my doctor.
Love it 5/5
Great app. Makes me think about my health and keeps me in check.
By Deacon Triple J
An app that helps you keep up with your bs and helps you with advice on health, exercise, meal plans and encouragement from coaches as well! I looooovvvveee❤️ this app! I highly recommend it to everyone that’s trying to manage their diabetes
Great Meter! 5/5
Finally a way to keep track of my bg and make it easier for my doctor to see how my treatment is going! Customer service is great and it is easy to get supplies as needed.
Livongo scale and app 1/5
Having problems since we got the scale. Contacted them by email four times now (as I like a document on all computation). Nobody gets back to you. All they have done is give a case number. Don't bother with this company. Piece of junk and unprofessional support.
Nice app 5/5
Very nice app has been a god send in saving money and helping track blood sugars
Ease of testing 4/5
Cons: the lancer does not lance deep enough. I am still adjusting the depth and lance of lancer to pierce my finger
The strip requires more blood sample than other glucose meters
The meter malfunctions when away from WiFi. Maybe it was a one time fluke?
Pros: convenient to log sugar levels
Convenient to print or email meter readings to doctors.
Convenience of supplies by mail is a time saver.
Good app 5/5
By Livongo user 1234
Would be better if offered in different languages
Livongo Go Happy Client 5/5
I so love this app this keep the pressure off me from my wife and doctor. No more running to CVS for a blood pressure Check, no more documenting results, no more worrying if my blood pressure is up and NO MORE SCREAMING WIFE. Thank you Livongo.
Still learning but like it. Great reports. Don’t need the support wife is a nurse, best friend a MD
First time user 5/5
Love this app. It hooks you up with free exercise and nutrition coaches. I have high blood pressure and they sent me a meter for free that connects to the app. It then exports the data into a pdf I can share with my provider. I love the 5 day challenges to live a more healthy life and 5 days a new one starts.
Livongo helped me retake control of my health 5/5
By Lori in k
I’ve had Type 2 diabetes for 12 years. When I got my Livongo meter and installed the app I started to test frequently. I relearned how certain foods and quantities affected my readings. Then I started to exercise. I saw my numbers drop ( and my weight too). My health care provider has now had me discontinue two medications as my health has improved.