Excellent service on 5/23/2020 5/5
By Mawmaw 38
Best steak house in Winter Haven, FL in our opinion!! Happy to eat on 5/23/2020!!
No Apple Pay option 4/5
Functional app, good design. Lacks Apple Pay :(
I’ve tried several times to use this to order curbside and am always getting ‘unable to process’ and ‘your order didn’t make it through our system try again’ notices. I really want to be able to order, but if they can’t get the app right during COVID when the only option we have is to pick up, that makes me second guess if they really care that much. It seems every single thing I tap just results in an error message. Don’t waste your time and order from someplace like Chili’s that has a decent app that actually works....
App freezes and crashes 1/5
Your food is delicious, you waiters attentive and the restaurant is fabulous western rodeo.
Your app however left a bad taste in my mouth, as it’s still very buggy...
Open app, and it locks up for 2 minutes.. ok, finally allows me into the home screen.
Click touch less payment, scan QR code.... wait 90 seconds... I’m sorry QR code not found..
Take out wallet and slide card to waiter.....
Such hope and promise for a covid19 touch-less payment option... yet failed
Longhorn App 3/5
The App is fine and the convenience is fantastic but it doesn’t allow you to pre-pay using the cell phone...only by computer. This is inconvenient. I keep getting an error code when time to pay. If that is fixed, it will be great.
Great customer service 5/5
By Free Market Capitalist
The employees do their best even during a pandemic
Great Service 5/5
Jasmine was so awesome tonight. Such a great experience. Thank you very much. Because of her we will be back soon.
Best app ever they give you amazing rewards best app ever 5/5
I missed my Steak!! 5/5
Very very happy to see the crew back at Longhorn in Pooler!! Plus... I missed my steak!! The OUTLAW RIBEYE!!!
During Coronavirus 5/5
The Team members at Longhorns is second to none. They continue to do what is needed to keep their product as good as it gets. They serve it HOT, they are very professional upon delivery. This makes a big difference in business. Keep up the excellent work!
Went to all the trouble of placing a curbside order ... at the restaurant they said they had already stopped taking orders for this evening. Guess I’ll call ahead next time.
First time with app 2/5
By another unhappy shopper
Using the app was not as easy as I’d hoped. I really like the steaks but getting the order right in the app was difficult at best. Had to put in comment for extra butter and choice of salad dressing and got neither. Getting baked potato the way I wanted was another nightmare. Instead of potato with butter and pick what you want the option is loaded and then pick what you don’t want. The food was good but I’ll probably not use the app again.👎
2nd time won’t let me pay online 1/5
Keeps saying it can’t validate coupon and I’m not using a coupon.
Wonderful Curbside Service 5/5
We’ve used Curbside a few times during this shutdown and they’ve been great! Order online. Text them when you arrive. They bring everything g to your car. Go home to cold salads and hot food that’s very yummy!!!!
We Love this place and have been coming here for years! Great food! Great service!
Our go to place ❤️😊
University-Charlotte - Absolutely the worst Longhorn in America.... 1/5
By Expert Diner
Curbside order was placed at 1:45pm to be ready at 2:20pm. Currently 3:30pm still waiting and no one has checked to let us know anything. Total train wreck!
I can’t understand the high rating on this app. I find it unusable, nothing but one error message after another. I can’t checkout, can’t change pickup time, can’t delete the order. Their website is just as bad.
App is ok 3/5
20 min on an app to order is way too long , put extra sides on the same line with food we are ordering , trying to find a way to add extra sides is also not very user friendly . I’m in my 30s don’t see how someone in their 50s or 60s would manage to navigate this very well. At checkout the app wanted me to fix a coupon code that I never tried to input in the first place, so I couldn’t pay online forcing me to enter the restaurant and pay.
Completely screwed up add 1/5
Could never check out and pay online as it produced an error msg telling me to present coupon to the person at pickup. Never tried to use a code, didn’t have one and could never override to order
After several minutes of trying and having time pushed back I gave up deleted my payment info from the card and deleted the app
Longhorns is the Bomb! 5/5
We travel 2 hours just to get food there, the employees are nice and always happy to serve and the food is always amazing!
Keep up the great work Longhorns in Auburn Maine!
Great food + good people 5/5
Curbside Dinner 5/5
By Senior Sooner
Everything was delicious steak perfectly cooked, service was prompt. I will recommend to others and also be going back soon to dine inside.
Has glitches 2/5
By Love My Mac!
I like the potential of this app, but it never works correctly for me. Tonight, it wouldn’t let me pay online. It said my coupon code wasn’t valid, even though I hadn’t entered one. The previous time, the app said the restaurant was out of steak, but they had plenty of steak.
Payment is always a problem 1/5
When ordering online it is always a problem paying or not going through.
Menu Options 2/5
Why can’t I find what I have ALWAYS ordered??? I ALWAYS order the same items when dining in. Now I am trying to place an online order. So, where are the T-bone steaks??? Please update your app. OR list why T-bone steaks are not available. Dissatisfied with your app!!!
Longhorn crew are polite 5/5
While learning to use the Longhorn app. and looking for a high quality steak dinner we have become accustomed to at Longhorn Steakhouse during less stressful years-gone-by, we were astounded to be treated so well at the curb-side pickup followed by a perfect steak dinner from a bag when we made it home. Great team effort by curb server Lawson and his manager (Brandon)!
So surprised by the quality of food! 5/5
I ordered twice the family meal steak and parmesan crusted chicken. The steak was cooked to perfection and everything was delicious! I will definitely recommend!
Never works 1/5
After multiple attempts during last two months the App has never worked.
no croutons on the salad no gravy with mashed potatoes and I asked specifically for won’t be back 1/5
I have been a regular at Longhorn for some time
I decided to do the pickup. I ordered online I asked for gravy what is mashed potatoes I got none also the ceaser salad was just romaine and dressing. Sad
Pandemic meals 5/5
I just want to say how great the food was. I placed an order for unprepared steaks and mashed potatoes. They were absolutely awesome. Great price. Please continue this service from now on. Thanks!!!
App order 5/5
The food was good.
Nice to be able to add/delete items on
Your food through the app
We are Longhorn regulars and sure do miss seeing Andy and Ken at the bar
Praying our country can soon return to
Some sense of normalcy
By Blind Pierre
I have spent over 200 dollars in longhorn and didn’t receive my free app or any rewards
It just doesn’t work 1/5
This app just does not work. Recently tried to order curbside, got all the way to pay, and dead end. I have been unable to get points while in restaurant in early March 2020 when trying to pay. Please fix!
I ordered curb side of course, through the app, and it was easy. Everything was ready on time and everything I ordered was in the bag. The food was great and cooked just right. The tea is especially good. I will definitely be back and recommend this to everyone. ☺️
App failure 1/5
By Joe Pix
The app stalled at the payment so no food ordered. And the link here on the App Store wouldn’t open.
They cook a good steak but they need to fire their application provider.
Right now in the middle of the pandemic is no time to have a poor to-go app.
Need a coupon? 1/5
By Jacob Durrett
It keeps telling me my coupon wasn’t processed and doesn’t order my food. (When I didn’t even put a coupon code in.) but ok.
Rewarded Points 3/5
There is not a section on app to add reward points. The restaurant told me to enter the receipt number, but no section to enter number to apply points.
By kermit wooten
This place is great!!! Everything about it easy to order lots to choose from just all around great 👍🏻
Curbside Pickup went smoothly 5/5
Today was the first time I used your curbside pickup service and it went very well! I will definitely be doing it again. Thanks for having that option! Meal was Great.
2 bad experiences in a row 1/5
By Jacob the upset guy
To go ordered last week and a medium stake and it came out as a brick. To go ordered today and when I got gone they didn’t give me the soup...
App never works 1/5
I’ve been trying to login into the app to place Togo orders for months. It won’t reset my password or even recognize my account. I have a rewards account and receive coupons and emails monthly. I’m not sure why it won’t let me login , reset my password . I’ve tried to create a new account and the App doesn’t work for that feature either. I love longhorn and I hope they fix this soon.
Wednesday night April 15th 5/5
By Carol opa
We ordered a family bundle Wednesday night. The order was perfect, cooked-perfectly and the staff courteous and friendly. A pleasure. We look forward to post-Covid days to enjoy the dining room ambiance and normalcy again.
Thanks and God bless you all!
Wonderful to get our favorite Flo’s fillet curbside. Have been a few times and it’s always wonderful. A nice way to help support Longhorn and their staff. Don’t forget to include some combat pay in your tip!!!
Not honored offer 3/5
I ordered Tuesday on my birthday and was not honored the 10% off.. my husband got frustrated and left but I ordered via my app and he went to pick up.
Super Easy 5/5
Love how convenient and user friendly this app is.
Missing items 4/5
I just arrived home with my order to find I am missing the toppings to my loaded potato along with the the honey bread. Such a disappointment because everything else is delicious
Beat food ever. 5/5
This was the best take Out we have gotten since this whole Covid-19 shutdown...plenty of good hit delish food with all the sauces - thank you!