A Lowe’s store in my hand 5/5
This app is the only way to go. Anything I want from my local Lowe’s store is in the app for me to review and order for home delivery or to pick up at my convenience.
Bug in app 1/5
Every time i read a review comment the app crashes on my iPhone 6s Plus
Trouble with searching 1/5
By Warren in Asheville
I find it frustrating to search for an item from all Lowe’s locations. Why can I not search all locations and find the item to be shipped to my local Lowe’s?
Appreciate the smiles and cleanliness 5/5
You may want to look at adding a store map to the app.
Good buying and friendly service
Product location 4/5
By ATC 5 star
Love being to hide products using the store map
Daily deals not showing 2/5
I do not see the daily deals or any other deals on the main page of the app. I used to be abke to swipe thru all that. Now its not there.
My go to store 5/5
Lowe’s has it down right, never had a problem with any of their products. Staff always answer questions and always in a good mood. Most of all they stand behind what they sell.
Unable to change preferred address 2/5
Won’t let me change preferred home address on app, get internal error every time. Very disappointing.
The store is awesome and their app is easy to navigate. The 10% veteran discount is pretty nice,also.
App continues to crash when I try to checkout. I guess I’ll use the Home Depot app instead.
Internal error 1/5
I’ve had this app for a while. It worked fine when I first installed it, but after update I’m unable to use it, even after phone upgrade.
No iPad support 1/5
So they offer Apple Watch support with the app but can’t be bothered with a properly scaled and laid out version for the iPad. Instead we just load the phone app & you can zoom in to make it larger but visually worse.
Doesn’t support iPad 1/5
App only supports phone, not iPad. It’s pretty ridiculous to view an app in “phone mode” on a 12.9” iPad Pro.
iPad version of app needed 3/5
Please make an iPad version. If Home Depot can do it so can Lowe’s.
1/2 kindly impact gun 5/5
Great product. Took off my lug nuts off my car real easily. Would recommend this tool to anyone who is looking for a great tool.
I like the app but not the recent change in veteran discounts 4/5
Even though I disagree with the new military discount policy I understand it but I'd like to make a recommendation. I believe that online orders for store pickup and store delivery should apply for the military discount. You could still verify the persons military service that way.
That app works as it should. I never have a problem with it but expect me to shop around more since I can’t apply the military discount to online orders for items you do not have in stock.
Can’t Log into my app 2/5
By Gabe Laredo
Even though I can log into the site through Safari on my iPhone and iPad, the apps for Lowe’s - just won’t let me. Keeps telling me that my credentials are incorrect.
Lowe’s is great 5/5
Internal service error 2/5
Seems every time I search for something “internal service error” pops up constantly.
Home Installation Project 1/5
By Diappointed 6/17
Started a home installation project late May and it’s still not complete three weeks later. Plagued with issues from the beginning. Waiting for all the order to come in, now two more weeks to wait. Recommend using a small company that cares about their customers.
Finding things 3/5
It seems if you don’t have the item correctly in search it doesn’t find anything at all. Check Home Depot search it much easier .
My Lowe’s card in Apple wallet still doesn’t scan in self checkout 1/5
The bar code in the app works. The bar code in Apple wallet does not. Please fix this.
You are using a Code 128 bar code for the app’s My Lowe’s card, and a Data Matrix code with Apple wallet. That is why the Apple wallet code is not working.
In-store purchase list 1/5
Not able to view now. Only able to use 2018 but still can’t see my in-store purchases in that time period.
Product missing parts 1/5
I bought a grill from the Ridgeland, MS store today just to get home with it and find half of the parts we’re missing. This is not the first time this has happened. The employees at this store will steal parts from new packaging to make a customer happy who has also bought something that is missing something. So then it just becomes a revolving cycle. Very disappointed in this stores customer service.
Twice I’ve gone to the store to purchase items and the price is higher than on the app. Then it was pointed out to me that the app price reflects an employee discount? Does downloading the app make me an employee or is the price lower just to get me in the store .im confused
Huh? Why make an update to go from good to bad?? 1/5
By Samira kamran
Struggling to understand the new look, feel and navigation in this updated app version - previous version was so easy to shop and look for things - this version is not.
Works great 5/5
App works great again thanks
Chat not available in app 3/5
While using the app I was researching concrete and wanted to know how many bags on a pallet. Information not available and chat not available in app
No product, no help 1/5
By Angry military member
Drove 35 miles to pick item. 4 on hand no employee can find them . Several employees not interested in helping.
Okay App 2/5
By User 1224
The app still works fine for me, but I’ve noticed the military discount for verified military accounts is no longer available online. Since I do most of my shopping online, this is a big upset. I guess Lowe’s has to be as crappy as Home Depot now about only giving the discount in store.
By R&R fan
What a COMPLETE joke! No one can use YOUR OWN LOWES app in your own stores, your WiFi is so incredibly bad!!! I have to turn off WiFi & head to the front of the store to use my cellular connection directly to Verizon to use your app in your own store! Inquire with Wegmans grocery company in Rochester, NY for what they do for their WiFi system because I can search their app, listen to music or talk on the phone all simultaneously. In a Lowes store- we get nothing! Shameful. Your CEO should be completely embarrassed by this fiasco attempt at WiFi & app in store use. Do u even have a clue what your customers shopping frustrations are???? It’s 2019, we all use apps- get in the game properly! But by all means, let all the dogs in while ignoring your WiFi disaster!
iPad support? 1/5
There is not an iPad version and because of this, I do all of my shopping on the Home Depot app.
Does not store receipt number 2/5
One of the major reasons for me to use this App is to save the receipts. This app only saves the purchase history, you can’t use it as a proof for returning. Hope Lowes can add this feature which Home Depot has.
Won’t let me update address What a loser
Landscape mode on iPad 2/5
I enjoy shopping and referencing items on this app. However, I always use the iPad when I’m at home. It is very uncomfortable to view the app in portrait mode on an iPad
Can’t create account! 1/5
I can’t seem to create an account. No reason given just says the account can’t be made. You would think in this day and age that developers would assume that a customer might have an issue. Oh yeah that’s why the error message they just forgot to follow thru and link the message to a reason for the failure.
Needs work 3/5
Started in the past month, started logging me out and won’t recognize my correct login credentials. Mostly on the iPad .
Portrait mode Only 😡😡 1/5
I can’t even speak to the functionality of this app because the developers have written it to ONLY work in portrait mode and it won’t even expand out to fill the screen. Dear devs. ... most of us use tablets these days. I’m deleting the app because it’s too annoying. My tablet sits in a case with a keyboard, portrait is not functional.
To: IT guys 1/5
Its say app can scan previous Lowes receipt or add manually , NON OF IT WORKING... seriously?!!!
You’re removing negative reviews! 1/5
All over the site I see the negative rating, but the person’s reviews is gone. It’s blank with yes I would recommend it. I’d like to know what they said. At first when I started noticing I thought it was certain brands that were doing it to protect their products, but no it’s all over the app.
This is called censorship.
Start Now! 5/5
I can’t imagine doing projects without using the Lowe’s app. It helps me calculate expenses as well as make choices on products/availability and where to find them in the store . Also managing my account and making shopping lists. It will be a great help to what you’re planning or doing.
No iPad App 1/5
App is iPhone app. Limited filtering when looking for product. Fairly useless.
Great store 5/5
By shop lowes
I’ve always shopped at Lowe’s, I moved to Ridgecrest, Ca due to job. There is no Lowe’s, but there is a Home Depot. Worst store ever! Customer Service is awful and they have a poor selection. I would rather travel 85 miles to a Lowe’s. Plus I can go online with free shipping.
I think the My Lowes card works great HD didn’t have this. Plus if you use Lowe’s credit card on anything you get off 5 percent, HD didn’t have this either.
Lowe’s blows HD away. O yea plus Lowe’s gives 10 percent military discount, just give cashier your phone number one set up in my Lowe’s.
Poor customer service 1/5
Very disappointed with the customer service. Online order I placed supposedly showed up as different than what I ordered. Waited over 20 min to have the correct paint samples made, then no one bothered to give me the courtesy of letting me know they were ready. They just were sitting on the counter. When I told the paint employee how frustrated I was he simply said “yea, I can see that” & walked away. No apologies for multiple mistakes. Zero customer service. I won’t be back.
Excellent App! 5/5
When you are in the store using the app is like having a customer service person walking with you! All you have to do is type in what your looking for and it show the aisle # and bay. Great Job!
Out of stock 4/5
It seems to be that lower price items like electronic door locks are always out stock
Looking to add items to the lists 4/5
Cannot figure out how to add items I want to buy to the lists. I think I figured out how to add specific items but I wanted to just type in a few things and look for them on my next stop at the store.