Wonderful personable driver. Friendly and genuine. Thanks !!
Stuck at the ER 5/5
My student and her mother were stuck at the ER in the middle of the night. They would have had to wait over 4 hours for a taxi company to open in the morning. Lyft saved them by getting them home so my student’s mom could rest. Awesome!!
Lyft prevents you from submitting issues 2/5
Is impossible to submit issues to Lyft. They only offer six choices for possible issues with the ride, but that doesn’t even cover the basics. Almost every time I get a Lyft rider, I get an alert that they arrived at the location, but they are nowhere to be found for five minutes. The Lyft app needs to prevent drivers from doing this. One time, the driver marked that they arrived, but no driver ever came. I had to cancel the ride and hastily schedule a new ride.
Another issue is that there map system is awful. The drivers get lost going to the specified locations almost 50% of the time. I have no way in the app to correct the route that the app is incorrectly leading the driver on. Just have the drivers use google maps if they can’t develop a working map system. Seems odd to reinvent the wheel when there’s an existing map application that does not have these flaws in it. And there is no way for users to even submit issues with the Lyft map because it’s not one of the six issues they will accept.
Wouldn’t let me park my scooter! 1/5
I spent 30 minutes trying to park my scooter. I was still charged for those 30 minutes that the dumb scooter didn’t want to park. $6 spent on the scooter when it wasn’t even moving because it wouldn’t let me park it. I’m never using this service again.
Love Lyft 5/5
5 stars all around 🔥
Best driver great guy much appreciated 5/5
By Naume T
You should fix your GPS App
Frustrating when they just screw your randomly 1/5
Unreliable when you need a ride and your driver keeps getting reassigned over and over. Hard to count on it when you need to get somewhere.
Drivers also drop you with no warning and with no indication or recourse.
Lyft is AMAZING. 5/5
today I downloaded LYFT and I’ve never been more satisfied. friendly drivers, fun conversation, clean car, SAFETY. 10/10 would recommend!
By generation void
Great....Or not ? 5/5
Great, when you have a good driver who doesn’t sit parked for 10 minutes ! They should implement a system; for the drivers to be switched if one is just simply taking too ...long to do there job But besides that good experiences!
Fast Pickup 5/5
Lyft is consistency faster finding a ride than Uber. Big or small markets they are superior. I have to assume all drivers use all applications to find users, but Lyft must be their first pick. The drivers over the past year tend to have cleaner cars, and have been more pleasant. Overall Lyft has been a better option, especially when demand for rides are at there peak.
Great Driver 5/5
This was my first Lyft ride. He was kind and we had a great conversation. He knew his way around Santa Fe and was an excellent driver. He also knew about what’s happening in Santa Fe.
Good drive and professional service. 5/5
Extremely Satisfied With Driver 5/5
By Lake Pointe Angel
Arun was an awesome driver! He was super friendly and courteous! He definitely deserves Five Stars!!! ⭐️⭐️⭐️⭐️⭐️
Amazing persons and driver
Thank you! 5/5
❤️❤️❤️ the best!!
Driver in Memphis scamming people. 1/5
One I know of has name is Wilid he will take your request then ride around waiting for you to cancel so he can get a free ride
Good driver 5/5
Very friendly and nicest person ever!
Driver was very friendly and felt very safe with his driving
Need to have a set rate 3/5
The fares are way too high at times so I catch Ubers instead. Everyday it’s a different price for the same destination
Ms Lasandra 5/5
LaSadra very good Lyft driver
Salin is great 5/5
We were rowdy and talkative. Salim was efficient and tolerant. He’s great.
Drivers not stopping or leaving under 1 minute 3/5
Lyft is usually good, but I had two drivers psss by me as well as leave when they only waited under one minute. I called and communicated to both of my drivers this evening who left me out in the cold.:;
Excellent Driving and Driver 5/5
By Vita di Ter
Jeremy was Fantastic And I greatly appreciated his professionalism
Good drivers, quick to respond to issues, prices fair
5* for this driver! 5/5
Thank you for getting us home safely!
Fix “share your route” feature 4/5
The feature is non existent. I have the Lyft app on my work and personal phone and a lot features are available on one and not the other. Same make and model of phone and both apps are up-to date before you ask that silly question. :). Happy customer nonetheless.
Brad was honestly an amazing driver, I highly recommend him
very nice and clean car and nice songs.friendly driver
Why drive? 5/5
I love the friendly great drivers.
First ride 5/5
Everything went perfect very timely arrival and great experience!!!!!!
Awesome ride 5/5
Very friendly and helpful
Bring Dark Mode Support 2/5
This app is good, but the lack of Dark Mode support is, in my opinion, a serious missed opportunity. I will raise my rating once you bring this feature.
Payment method 1/5
Didn’t accept my visa even tho it says it accepts visa 😒
Sad Customer Service 2/5
I know uber doesn’t always treat its drivers well, so I prefer to use lyft when I can even though it’s always more expensive. That said, the cost difference does force me use uber more often. I gave it Lyft again during a busy time, and waited 25 minutes for the driver to arrive. I left a pickup note and called to help him identify where I was, drove right past me. Called again to advise him, said he’d turn around. Proceeded to pass me again and then cancel on me, no way to file a complaint or write a review. I won’t be giving Lyft another try. Wish you all treated your customers and drivers better, not just the latter.
By betmuda girl
Jason was fantastic and this was my first time. I will always use lyft!!
Very disappointed that no discounts or incentives being given lately. I use Lyft a lot and would appreciate discounts
First ride with Lyft and very nice!! Will definitely use again.
Fabulous experience 5/5
I used Lyft for the first time today and I am very impressed. Both rides in D.C. have been friendly, clean, nice smelling cars, very punctual, even good music! Looking forward to continuing to use Lyft during my trip.
Fix your App for LAX pickups 1/5
Totally ridiculous trip today. Your App matched me with a driver who you said was 4 minutes away instead of one of the drivers that was already there waiting in line for a matched trip. Then my driver had to wait in a 15 minute traffic line behind drivers that didn’t have anyone to pick up. This is totally lame. And it gets worse, your people on the ground told me to go one location and another one of your people told the driver to go to a different location. I’m there wading through traffic with my luggage to try and catch my driver before he gets sent off and away by one of your other people on the ground (after waiting 20 minutes for him to get there). I realize this is a problematic location but after this trip I don’t feel like the Lyft app can be trusted for LAX pickups.
They don’t even give u enough time to get to the lyft plus they quick to snatch money off your card👎🏾
Discounted rides, a joke 1/5
This app always offers discounted rides however when I try to use the app and there is a plus charge, EVERYTIME it says the app cannot connect. Just be honest and say you don’t want to give the discount and get me a ride!!!!!
Cheaper than Uber, great experience 5/5
My last ride was wonderful!!! 3/5
By weary of all this
Overall I’m not happy with over 2/3rds of the cars that arrive. Ive had to cancel at least on sight. The car was dirty and unkept. The driver was also very scary .