Love it 5/5
I been using lift for almost a year and I love it!! all of the drivers are nice and respectful.
Thank You 5/5
My destination address was incorrect and he wouldn’t leave me alone. He help me find my correct destination that was two minutes away. He made me feel safe. Thank You💕💕
Paid reviews 1/5
This app forces you to leave reviews before you can pay for your ride. What a ridiculous business model. If I don’t want to review, does that make my ride free? I guess we’ll see on the next ride.
Have yet to have a bad experience 5/5
Useful. Helpful. Safe. Lower prices than uber most of the time.
Thank you! 5/5
I love using Lyft I always feel safe with the drivers they provide, it’s incredible. I’m very thankful for this app, it allows me to go out and come home safely. Thank you Lyft Team for your Amazing app and Thank you Lyft Drivers for your amazing hospitality! I appreciate it! Love, Carina
Lyft > Uber 5/5
I always try to ride Lyft! Feel much safer and that I’m getting a better bang for my buck
So far so good 5/5
This was my first time using LYFT and I was very pleased with my experience. Will definitely be scheduling more rides.
Great convo 5/5
By u street ride
Really nice guy and good driving
No Watch app or Support 1/5
They removed the Apple Watch app. Very inconvenient now. I also have issues with the in-app support giving me errors.
First time using app 5/5
By white horse spirit
My son and I went to the State Fair for the Cole Swindel concert and we used Lyft. It was cheaper then a taxi more prompt and it was so easy and made our mother son trip so stress free!
Lift has never disappointed 5/5
Have always had a great Lyft experience. Just traveled during peak Comic Con demand and Lyft didn’t raise their rate like other ride share companies.
Needs to fix addressing
Conversation and made me comfortable 5/5
He was very good.
Enjoyed it so much will definitely do it again!
Friendly, Safe Rides in Newark 5/5
I’ve been fortunate to experience consistently friendly, safe drivers. I hope you continue hiring reliable drivers. Cheers!
Chester was amazing 5/5
Would recommend anyone to this service or the driver,,, Chester was prompt,,, clean ride,,, friendly and a great driver!
So intuitive 5/5
I really appreciate how any edits I need to make, even once the ride has started, are so easy to do.
Nice ride 5/5
By Dustin's Granny
I love Lyft. The cars are clean, the drivers pleasant and courteous, and they show up so quickly. A reliably good experience.
Error with new update 3/5
I have noticed an error in the last few days with the new update. All of my drivers have been marked as as “here” and the five minute countdown begins before the driver is actually at my location.
I think the problem might be that a driver gets a call when they are very close to me and the pickup address hasn't loaded yet. Because of this, they get pass my location and have to loop back around to get me (especially common in downtown/urban areas), but they are marked as “here” as soon as they pass my address, and by the time I get the notification, they’re looping around the block and the countdown has started. This process often takes longer than the five minutes on the countdown and I’m worried I will be charged at some point based on this app error. It also results in me waiting on the curb for longer, which is not always great for me as a woman who often takes Lyfts alone.
Lyft succeeds 5/5
While Lyft and Uber are similar and in many cases share the same drivers Lyft has more efficient routing and does not usually take one 10 to 25 blocks out of the route to pick up a pool rider . This is the MO with Uber
Quick New Orleans trip 5/5
Great ride short trip and grateful thank you Lyft and our driver
Lyft app is easy to use! 5/5
I love the layout of the Lyft app. It’s very easy to use. When we want to add a new destination during our ride, the Edit feature on the screen works perfectly. This has been a problem in the past with another ride service company’s app.
Love lyft 5/5
By Taylor CoCo
Nothing short of Great 5/5
Since I have been in Las Vegas working, I have had nothing but pleasant experiences ride sharing with Lyft. Prices are lower than the competition prices. No names there..Great drivers and courteous. Excellent alternative to the bus or other options. Also the option to share a ride with another patron is awesome because it also lowers the cost. Time limits aside, that’s what I usually choose and has worked out great thus far.
Good stuff 5/5
Good stuff for a good price
Great drivers unethical billing practices 2/5
The cars are typically clean and the drivers very courteous. But lately they take a different route because of traffic and then over bill you. Stick to the congested route and bill me what you quote me. Customer service is non existent. Robot verification loop over and over. As of now see you lyft will find other modes of transportation that charge what they say / stipulate.
I hate the new look and feel 1/5
I hate the new look and feel of the app
It matters how you get there, really 5/5
By iPad :)
Great service, the ability to schedule the pick up is so awesome. And if they show early, they wait.
I hope these guys crush Uber
By Daddy Docs
By Thats what im talking about
That was a very interesting ride I like the concept. I my be interested in the business
Disappointing experiences lately 2/5
I used to love Lyft but I’ve been having some disappointing experiences lately with the drivers. Today I waited for over 20 mins at La Guardia because the driver accepted the job, drove past the pick up point, never answered my calls or texts and never came back. I didn’t know what to do and was so tired from traveling so after several attempts I canceled the ride and requested a new driver. I was charged a $10 cancellation fee for something I had no control over. I sent in a complaint and am waiting to see how it’s resolved. Last week I also requested a car and the driver called to ask where I was going. After I said Queens, he said his tire was punctured and I should cancel the request. Seriously???? I understand that drivers are now doing these kinds of things because they don’t want ‘short drops’ because they don’t make as much money. This is very disappointing and frustrating especially after having traveled all day and just wanting to go home and rest!
Better than uber 5/5
Uber charge u right away once u request so if u cancel u have to go through the headache of money return ... but Lyft only charge after trip finish..
Also Lyft control the driver better so they don’t cancel ur request just for no reason.
Also promotions and discounts are much better and only with Lyft.
Easy app and good service 5/5
The Lyft app is very easy to navigate and the service is very good. I would recommend using this app in service.
Great service 5/5
By amanda &richard
I made it home 5/5
That’s all I gotta say
Fares don’t show on app 3/5
Fares don’t always show up on the app when booking a ride.
First time rider 5/5
I didn’t know what to expect since this was my first time using Lyft. David was a great conversationalist and very friendly. Arrived very quickly and vehicle was clean and presentable. Would use again! 👍🏼
Great trip with Lyft 5/5
By Points unknown
While on vacation we used Lyft for the first time. We had a friendly, stress free ride with Laura. We will definitely use this service again.
Thank you 5/5
Thank you for your kindness it was a pleasure to have met you 🙏
Love the app
It does not work! 1/5
It keep saying poor connectivity when I have. iPhone 8!!!! What bull!!
The WORST 1/5
If this isn’t the worst app in smart phone history, IDK what is. I booked a ride an hour in advance for the driver to call me 5 minutes past his due time to tell me he was in Queens and it’ll take him 33 minutes to get to me. THIRD time they do this to me. I am tired of the lack of respect that this company has for it’s passengers like we don’t have crap to do. You guys should just go non existent and let Uber take over.
A Weimar app life savior
You have to love this app 5/5
By kodak boog
Lyfe is the sh*********
Horrible customer service 1/5
By Unsatisfied customer #27
I almost died today in a lyft
Really nice and great conversation! Car was spotless!!
App drop off time incorrect 4/5
All other map apps had it right. Lyft said a 25 min ride was going to be 15 min.
Otherwise nice app.
Professional, courteous and kind 5/5
By 44 👼
This was our first Lyft ride. Victor was a great driver, car was in excellent shape and he was very informative for our first visit to Florida. Highly recommend and I hope we can use his services again. Thanks victor.
$20 off your ride with code:PRISCILLA96247 5/5
Love the app. Very convenient and easy to use. Drivers are very nice and reliable.