Work for doordash 1/5
I’ve been working with them for a week and all my passengers they are very disrespectful and get on my car with attitude and always slammed the door of my car my carpets are black and Lyft don’t pay you like the supposed to is very frustrated work for them the app don’t work like it should be and then the passengers think is my fault I been getting pay 4 and 5 dollars with multiple passengers in my car if I’m going to continue doing this I will do it for a real taxi company cause the money with Lyft is not worthy at all
Very early morning ride 5/5
By varr happy hana
I don’t write any type of service very often. And I had no idea how I was going to get them here at like five in the morning. But they had a way that I could schedule it it took me a little bit of time to figure it out. But they arrived on time. I was very happy.
Nobody ever came 2/5
Waited for 45 minutes and still didn’t have a confirmed driver. Downloaded Uber and our driver was there within 10 minutes.
Great service 5/5
By Nick nick nick19
Timely- great service!!
Timing issue 4/5
Lyft triggers ‘available’ when a driver is dropping off at Departures level... but the driver then needs to do a full loop to come down to arrivals. Could be 5 to 10 minutes before they get to Arrivals pick up area at JFK So it leads to confusion trying to track your pickup and then the system starts warning me the driver ‘has arrived’ and will leave soon which is not true, they are re-approaching in the correct level.
Lyft is dope 5/5
I love Lyft with all my heart
Great rides and free promos 5/5
amazing app cheaper than Uber
I wish there was a Cero 1/5
By Dead Uber
Expensive terrible service waste your time drivers are unprofessional not interested in ever doing business with lyft
Horrible customer service, avoid!!! 1/5
I had 2 stops. To be driven to the store & then driven back home. The driver drove myself and 2 children to the store and left us there. We was only there maybe 5mins. if that! I was told that not only would I get a refund but also a courtesy credit, neither which has happened! I was also way over charged, more than double for another ride!
Love the service but App can use improvement! 3/5
By Monica-MJ- AZ
I really like the service and usually don’t wait long at all before a driver is at my door. I just wish the App was improved to be able to manipulate and have more choices/options.
Lyft Mapping Directions Incorrect 3/5
The Lyft driver relied upon the Apps navigation system instead of local knowledge & it sent them to the wrong destination.
Don’t use push notifications to spam offers, or give me a toggle to turn off offers. You are eroding the usability your app.
Great guy! 5/5
Where there’s strength, there’s unity!
Great app use it all the time
Friendly knowledgeable drivers, clean cars and good conversations. I like that I know what car and driver I am to look for. Makes me feel safe.
Lyft is the best 5/5
By Agent Jabreal
Keep it up y’all are the best especially with the discounts promo highly appreciate it. Uber never did that for me and I used them a lot but not anymore s/o to Lyft
Lyft app is better than Uber!!!
By Melanated chic
I love lyft
Great Service 5/5
Bill was Great! , I tipped him personally, he went above & beyond.
Cancellation 16 hours ahead for scheduled ride 3/5
I found the app needs modification to have a simple edit for a scheduled ride cancellation. I tried multiple times to cancel the night before because I developed a conflict & found no way to EASILY do this on the home screen.
My driver for my ride before the one I need to cancel did not know how to do the cancel nor did an experienced share ride passenger.
My ride to the aquarium was great .
Better than Uber and the old taxi system 2/5
By A Jern
When Lyft crashes, it does it with full force. Very inaccurate pick times. Drivers cancel without notice. And now I found out, some drivers refuse to pick up blind folks with dogs. Maybe they should include that in their app build?
Great drivers’ 5/5
I’ve never had a bad or even “just ok” ride with Lyft! They deserve lots of red and big fat raises. Keep up the great work!
Uber WHO ?! We don’t know her 💁🏽 5/5
Love Lyft been using it for a while and their prices are ALWAYS cheaper than Uber !
Easy Riding 5/5
Appreciate the drivers I have had with Lyft!!
Mark is a GREAT driver 5/5
This driver is professional and his car was unbelievably clean for a two year old vehicle
Muy decepcionada 1/5
El servicio es pésimo te cancelan el viaje a en frente de ti sin avisarte y tienes que volver a pedirlo después de esperar 10 minutos a que llegara el conductor. No hacen reembolsos Y venden un paquete de 10% de descuento al mes que no es real por que aumenta en precio para reducirte lo al 10% menos y decir que te dieron 10% de descuento. Antes era bueno y lo use por mucho tiempo pero jamás lo volveré a usar de nuevo.
No way to provide app feedback 2/5
The appears to be no way to give feedback on important features that are not related to the driver. Today I tried prescheduling a ride for the first time. To the airport. So, timing is important. Set pickup at 645. App says driver may arrive between 645-700. Totally fine. At 645 I get a text that my driver will arrive in 35 minutes. That’s way too late. Since I cancelled that ride I had no way to rate it or let Lyft know what happened. The help feature is a mess. Luckily I requested a new ride and the driver was great and I made my flight.
True Rider 5/5
By Happy W Results
By All things Disney 7
Very personable, great conversation, super friendly, extremely clean car and he helped with the bags in his car and helped taking them out. Hope we get him again.
Worst customer service 1/5
By Try gb
Why is it so hard to get rider support? Who can help me with my account being hacked? Why can’t I get a human being to speak to? Why won’t anyone help me? Why don’t you care about your customers?
Lyft is great
Professionalism at its Best!! 5/5
By Double R Rocker
I’m an Uber driver and also formerly drive for Lyft. I’m the ultimate professional Andy ave been a five star driver from day one, but Jason even exceeded my standards of great customer service.
Awesome gentlemen and a great representative of Lyft!
The best experience 5/5
In a time I was really upset, being supported, comforted and doing way more then your typical would driver would do. Above and beyond is an understatement, I can’t thank him enough for the conversation being so easy and for him being nothing but genuine and caring. I couldn’t have had a better driver. He was so supportive and gave wonderful advice. He deserves the best driver award and all of the happiness in the world, I can’t say anything but great things. D
Ricardo is Awesome!!! 5/5
Ricardo was very punctual to start out with. This is the kind of driver that you need more of; honest, professional, courteous, just an all around nice guy. I wish I could have Ricardo for every lyft I get!!!
First lift ride 5/5
Heather was very very friendly and answered all of my questions about my first ride. I would definitely recommend her for any kind of rider in the future. Thank you for all your help. I really hope more lift drivers are an nice as she was to me. I will definitely be using lift again because of her. Ps this was my very first lift ride
Lyft is AWESOME!!!!! 5/5
Lyft has come in clutch so many times. Whenever I need a cheep ride for my friends, lyft is there
Great Ride late night 5/5
Great navigation when ordering ride on app😃
No Customer Rewards 1/5
I have been using lyft for around 3 months because I don’t have a car. My cost is $30 each way... so $60 a day. I have not once received any rewards or discounted rides for being a loyal customer.
More convenient than Uber!!
No pick 1/5
Hello! He wasn’t coming to me and he didn’t pick me up. I saw him they map gps he went somewhere. I wrote to him but he didn’t reply my text. I can’t find and see that I want to cancel trip. I was going to work late. I don’t find customer service number on Lyft app. Refund money to me.
Thank you for understanding
Kicked my sister out of car 1/5
By Bruh let me senf reviww
Since when do you have to be 18 to get on a lyft ? And the part that makes me angry is the fact that you kicked her out of the car for not being 18 and then charged her an extra fee also thanks to that idiot she made it late to work . We are better off with Uber
Better than uBeR
Landed in NYC. First time using this app. Four drivers cancel ina row. Charges me. Double bills me. One driver cancels and takes someone right before me. I couldn’t cancel him without a fee. A mess! No support.
Easy to use and friendly drivers
Thanks for the ride! 5/5
I find it difficult to alter my pick up location
Best App! 5/5
By Raquel Bennett
Great App! Even better than Uber! Would definitely recommended to anyone who’s Uber App isn’t working like mine that wouldn’t accept my credit card!
Super nice car and Clean friendly
Driver availability and scheduledRides 2/5
Need more drivers who are willing to come to Summerville sc to take folks to the airport in North Charleston
Nearly impossible to get someone to come here
Need to be able to schedule a ride in advance from Summerville sc to the airport
In North Charleston - do not understand why this is not offered in the Summerville sc vicinity