Better than the Uber one 4/5
By Ant Pete
Update: TIPPING ON APP NOW STARTS AT $2.00! I used to tip in cash then add another dollar on app but not any more. Also I’m still having problems using Prepaid cards to use LYFT but Uber takes it every time. I’d rather use LYFT but sometimes I don’t have a choice.
I seem to have trouble when I buy Prepaid cards to pay for rides so I’m forced to go with UBER. NOT COOL.
I love everything about Lyft, prices, drivers, efficiency and safety. I choose Lyft before anything.
Thank you Lyft drivers!
Very kind! Nice ride!
Happy Customer 5/5
By Enrique Arroyo
I had good luck with the drivers, they all have been very courteous thus far. This is a very convenient way of getting from point A to B. Love it!
Poor GPS system 2/5
By J Patz
Was way off in locating my cell phone location
Great service 5/5
By Porsche Zfsn
Best in class
Driver pickup time 3/5
I still find that driver pickup arrival time is average at best when compared to what app estimates
Better than Uber 5/5
Cheaper rides through ride sharing I compare there prices and Lyft is much cheaper than Uber I
Tina’s Review by James Bemis 5/5
By Omaha tennis tourment
Tina was great in all categories
Lyft rocks! 5/5
I’ve never had a bad experience with Lyft—cars are clean, drivers show up on time, always greet me by name, and are friendly but not too ‘familiar’.
I much prefer Lyft to that ‘other’ well-known car service, but maybe that’s just because the other one has had more bad press in the news...? 🤷🏻♀️ Either way, Lyft is a great ride! Thanks! 👏🏼👏🏼👏🏼👏🏼
Great Driver 5/5
Great Driver thank you very much for your help
Marlon was very good driver. 5/5
Marlon was an excellent and cautious driver.
Great way to get around 5/5
I had no idea that even in this remote area, getting around could be so reasonably priced and really convenient. We have struggled for years about how to get to the airport or home from the auto shop. Lyft is duper and I recommend it to all my friends.
Thank you!😃 5/5
I like the fact that the Lyft drivers are available at any time that I request, Lyft is way more convenient than catching a bus in this cold winter weather.
Thanks to all of you drivers who share your time, car, and energy.😁
Good service 5/5
By Big Dawg 08
Every time I order a Lyft, it’s there in minutes. With great drivers..
Dependabity and fast service 5/5
I love lift drivers , they are great !
They get me where I want to go fast . Thanks
It’s okay 3/5
By te mbster
The app doesn’t always line up with car arriving time
Awesome app 5/5
By Jennifer 19
Easy and fast and convenient!
Armando very nice an informative. Thanks 5/5
The worst customer service 1/5
I used to use lyft over Uber and now I’m switching to Uber. Lyft customer service is the worst! I accidentally toggles between “economy” and “lux” option and got charged $20 for a 5min ride. Any company would happily refund the extra fee charged to avoid losing a customer. I’m very disappointed how they handled it. Happy to say I’m a Uber customer now. I hear their ride prices are better than Lyft!
App suggestions 5/5
I booked a ride in advance which was much easier with the Lyft App than others. The only suggestion I would make is that it should show up in the ‘your rides’ section on the app. I was worried it hadn’t booked.
Other than that ... perfect!
By TD 2002
Jesus was great! And Great driving!
We used the driverless car and it was amazing
Uber who? 5/5
Today was my first ride with Lyft. The app is much better. There were no extra costs - that Uber throws in. My only regret is that I did not switch over sooner. The price was better also.
Lyft - Thank You!!!
Great guy! 5/5
By fairfield inn guy
Lots of conversation and help navigating after I exited the ride.
Pleasant Experience 5/5
Topher was right on time and his car was immaculately clean and in good shape. He was a safe driver and got me to my destination in a timely fashion.
First driver didn’t have enough room
Had to wait in 17 degrees windy weather 10 minutes for a second car with enough space for a suitcase and 4 passengers
Great driver 5/5
By Rincon Ranger
Our driver was excellent: he willingly helped us with our luggage at both ends of the trip to the airport. The car was spotless. During our conversation he said that LYFT respects its drivers; that he receives prompt responses to his communications and was grateful that the company facilitated his getting a car. He was very pleasant and we enjoyed the ride.
Kyle in Orlando 5/5
Just get a ride from Kyle to the Orange county convention center. He was great. Fascinating story. And try to get them if you’re in Orlando. Very easy to do even when you’re staying in a residential area
Lyft is very reliable and dependable because it saves me lots of time and cost.
I sent an email but the app is still not working 2/5
I can’t open the app it keeps saying the internet connection isn’t working. Yet everything else on my phone is working fine. I had to uber home last night from work because my lyft app is not working I’m not sure what to do and still today won’t open which means tonight I will use uber again unless this error is fixed. I’ve deleted and redownloaded, toggled on and off airplane mode, i shut my phone off I like this app a lot and would give it a higher rating if I could open it. Since I can’t even open it it’s useless to me. 🤷🏻♀️
Great Service! 5/5
I was on crutches and Samuel went above and beyond! He helped be from the house into the car and not only made sure I got a wheelchair at the hospital but pushed me to my station. He was so patient and helpful. Thank you Samuel!
Great experience 5/5
Great app with one exception 4/5
The app should not default to the most expensive ride. Uber defaults to lowest cost ride. That’s more customer friendly.
Too expensive for daily use.
Needed to use Lyft due to having tire issues on my personal vehicle...& there’s no way I’d use it unless emergencies.
It costs way too much for short trips less than 4mi away paying $7/$9...
Good service 5/5
By Ed Mesa
I use Lyft to get back and forth to airport. Great service. All the flexibility of having your own car
By tae $
Didn’t get a discount like I thought
Lyft is good to use but not all the time because half of the drivers are not punctual or don’t know where there are going
The setup of how long it will take for someone to pick you up is very confusing. I did not know if the initial time displayed was when someone would arrive to pick me up or if that was the time I would reach my destination. As it was searching for a driver my rate went up which I don’t think is fair. Granted, mine was $1 difference BUT had it been a greater difference it would have been an issue that probably would need to be disputed and that’s aggravating alone.
First time. 5/5
First time user loved it.
Reliable service but phone service glitches detract 5/5
Generally good coverage in my area. But there are spots where the cellular service is spotty so I don’t get confirmation or status ( or even trip acceptance). Lyft quickly refunded back a ‘missed ride’ charge which was a result of this kind of problem.
99.9% of the drivers are good and safe in my experience.
Lyftt has made it very easy on me to get to work thank you
No discount 1/5
I rarely use Lyft ride shares, but I decided to use it this morning because I was sent a discount email saying that my next 10 rides would be 50% off until 11:59pm January 22. 2019. It’s no where close to that time. It’s 7:44 in the morning and I was still charged full price, no discount. Thanks for nothing Lyft.
Lyft...great drivers 5/5
I have always had a great ride with every driver that works for Lyft! Lyft is the only way to go!
Very nice guy. Would ride with him again.
Good start to the day! 5/5
Jayson was Awesome!
Blessing in disguise 5/5
By Mac furl
Thank God for Lyft every driver I’ve been picked up by so far has been great from here on out I’d like to have more good drivers as I had before thank you and goodnight 😊
Great driver 5/5
Abraham was a great and courteous driver.
First timer 5/5
Arrived on time, great communication. Professional nice, lovely driver. I am hooked!