Terrible App 1/5
Trying to add to bag to purchase and it shows the items in stock at the selected store, yet you can’t add to the shopping bag to purchase. I’ve also added to the list and still can’t access the list or purchase.
The love of Macy’s 5/5
Dear Macy’s I come to your store like everyday and I love it ,I just love about all the discount and stuff like that all good stuff is so amazing and I just love all my friends love your store to and the better thing about it is that u can shop only and stuff like that to bye luv ya 🥰🥰🥰🥰🥰🥰
Can’t pay credit card 1/5
This app is so stupid that it does not allow me to pay my Macys credit card bill. It only allows me to select minimum payment and if I select current balance or statement balance or other amount, it says the amount should be $0.01 or less than current balance. What a joke
Why can’t I see my recently viewed items ? 4/5
Hello. I have had this problem for over a month now. I cannot access the recently viewed items as it would appear on the bottom of the screen. Otherwise it’s very user friendly and easy to use.
It’s only ok 3/5
Seeing your coupons, earned Macy dollars, and specials seems to be fine. The app drops the ball with scanning items, showing the wrong item or no prices. For instance scanned the bar code on a Polo zippered sweatshirt displayed as Izod golf pants. Item did scan correctly at the register. Keep working on it, and update the bar codes more often.
Men’s clothing 5/5
Great suits. Top designer quality
Really enjoy shopping at Macy’s in Federal Way Wa State
Love It! 5/5
By Lexus Ethiopia
Easy to use but still more can be done to make it better & personalized.
By #1 Nae
I tried using my birthday reward coupons online and they were denied. I’m through with Macy’s you can close my account I don’t care. Your rating with me is zero but I have to put in something so it’ll be a one star but from my heart it is a zero!
Love it 5/5
I love shopping online through the Macy’s app! The only time I visit the store at the mall is to return an item otherwise I prefer to use the app or the website
Security code 1/5
There’s no where to enter in a credit card security number so my card is constantly getting declined. Please fix
Great app, easy to use 5/5
I order through the app then pick up at the Macy’s six miles away
Mrs SC Burr 5/5
I really like web page
Enticed with a discount, I didn’t receive. 1/5
Downloaded the app to try it out and get 25% off my first order and it said that I do not qualify even though I’ve never used the app. Seemed like a scam to download the app. Very disappointed.
Love Macy’s ‘ 5/5
I had a friend who always said she couldn’t afford to shop at Macy’s...I told her how could you afford not to! Watch the sales and rewards( you get quality at a very reasonable price!
Radio control boat 5/5
Macy’s app not working properly. 1/5
By Crysta P
I’ve had the Macy’s app downloaded for a while now. Recently there was an update to the app and now the filters do not work properly. I cannot filter for a category. Why has this changed?
Very slow unresponsive 1/5
By Payal Gupte
I use it for checking my Macy’s credit card summary and it takes forever to get there.
Easy and Informative 5/5
This app makes shopping and managing my credit card easy and convenient!
Not easy to navigate 2/5
By Carla V M
Not easy to navigate and make changes to payment source. Also have difficulty finding account menu to pay bill. Should be more obvious to go right to payment menu.
Doesn’t work 1/5
Before, I was on this app 24/7. But now for some reason the app doesn’t work anymore? I try to go to the women’s section or any section but it says that it’s not available. I tried downloading the app again but it doesn’t work. Please fix it so that I can go back to my shopping lol😂
Very convenient 5/5
I’m able to manage my platinum star rewards account and shop at the same time. I love it
Credit Card section not working 2/5
Just updated. When you hit “Credit Summary,” “Payments,” or “Statement” in the Credit Card section you get a spinning dial for a couple of seconds and nothing happens. Please fix.
On-line changes 3/5
There seems to be a significant delay time from when items are purchased to when the correct availability numbers actually register in the on-line system!
Buggy was not able to checkout 1/5
I was bot able to checkout today, 8/10 due to error irrespective of the item I added to cart. It kept saying please remove the item to continue. No matter what I added, a mattress which was available to be shipped to my home, a toddler shirt, a MK purse. Either all of it ir individually. I gave up. Macys lost my business today
Amazing sales and quick delivery! 5/5
Love this app!
Frequent shopper 1/5
By Frequeat shopper
Worst app I ever used and I use quite a few. Had to change my PW before I could log in. Promised a 25% discount for first purchase but didn’t give it to me. Could only try to purchase one item because two items was over the scan and pay price limit. What the heck? Had $600 in purchases to buy, walked out with nothing and wasted 45 min trying to use an app to save time and money. Associates knew nothing about the app.
I didn’t get my 25% off my first in app order
5 star 5/5
I love the Macy’s app. It’s convenient for making a payment, online shopping and easy to navigate!
Hold on account 2/5
By E. Hudson
I spend a lot of money in the store and online and I have never been late with a bill.... Sharing that this is how Macy benefits me they put a hold on my account!!!!!
Why because I made a payment of
$400. 00 and have my account automatically deducted because I enjoy shopping being a travel nurse I am always going....but to (hold)my account which should have never ever been put on hold I requested that $400.00 to be processed before I place another order ; they made transaction while I was on the phone !!!! I was really upset and not to mention that the size of my orders. I don’t get it is nothing and not to mention ; Macy hasn’t increased credit limit ....extremely low as long as I have been a devoted customer but I am truly upset and I requested to register my complaint because if it happens again I AM DONE !!!!!!
E.Hudson 863-675-1010 😡😫
Everyday an update 2/5
Enough already. Every time I go to use it it forces an update.
Missing items 1/5
Several times I have ordered multiple items and 1-2 of the items from my shipment has been missing. Macy’s is not very accommodating I’m missing 2 items from my bath collection. I do not want to order online anymore. However the item I need no longer is available for pick up at store. I’ve been a shopper with Macy’s for over 10 years. This is disappointing.
Love my pants 3/5
By Interior Design in Boca Raton
Love my pants but why did it take so long to get it finally delivered from Macy’s?
Excellent App! 5/5
Excellent App, easy to use.
No VPN 4/5
Good app ... doesn’t work with VPN
fix please 2/5
i cant even do anything because of the pop up telling me to sign up to get a discount every second, i just want to browse
I should not be forced to update the app in order to use it. There is no option to update later. The pop up window stays there until you select update now otherwise you will not be able to shop unless you go to the website.
Macy’s my Favorite Store 5/5
Love, love, love this store. I can find clothes of great quality that fit me at decent prices. The employees are always friendly & helpful. Love that they offer coupons for extra savings and good sales.
Very useful 5/5
Macy’s. My Place To Shop! 5/5
Macy’s has always been great and all her clothes furniture and everything! Thank You!
Best Shopping App 🛍 5/5
The app Macy’s is really the best shopping app ever!! It’s never hard too find what I’m looking for and I can get early access too a lot of things!! Like who wouldn’t want that?!? I’m very glad that I decided too download this app. Thank you 😊
Macy’s app 5/5
By Dev2 W
Very convenient and easy to use!
No landscape mode? 1/5
This would be a great app IF it worked in landscape, especially since the exclusions require you scrolling to read.
Frightfully easy to shop 4/5
The Macy’s app is the next best thing to being in the actual. Love it!
It’s amazing 5/5
I love this app it’s very good I was looking for the new alien perfume and I found it in Macy 😉
Last update is horrible 1/5
I used to love this App and shopped macys all the time and I am a platinum card holder
Last update the removed all the filters that you put so that you can narrow down to specific items by price, brand etc
I really don’t have time to go through everything to get to what I want therefore will not use this app any more
Waste of time and too bad because Macys is my favorite store.
Last act 5/5
Macy’s has the most competitive prices, especially on clearance. I can find better quality and prices than Walmart.
iPad display 4/5
Wish app would display full screen on my iPad. I don’t like apps that display in a centered-rectangle
Sometimes the filters don’t work, depending on what you are doing the app has some glitches.
The other thing is that it doesn’t open the app automatically when we access from an email, others apps do that, stores are very interested on this feature, I don’t get why Macy’s doesn’t do it.