It’s a great app and super fun! The only thing is people can see when you see it and who’s watching and I personally think it’s a violation of privacy. I didn’t like how if they saw I was watching or I watched they would always make me feel like I needed to reply. I think it’s a good idea but if there was an option to turn it off it would be better. I had to delete the app because of it.
Thank you for reading this.
use to be great, now i’ll look for other options 3/5
This was my hands down my favorite and most used app but now it wants to charge you for every feature that use to be free. I don’t need the extra stuff I just want what they started with- like 4 emojis and a x2 fast forward option. With the new version you have to pay $$$ to use the OLD features and then they just added a few more emojis and extra fast forward options BUT if you stick with the free version they take all the original features away. I’d say if you don’t buy the premium you may as well just find another app. I will most likely switch to something else.
Super disappointed 2/5
I’ve been using MP for few years, but much more so when the pandemic started. The fact that the developers are now charging a monthly fee for features that were previously free is super frustrating. I actually dread listening to some of the messages I receive from those long-winded friends & family because I can’t speed up the play through like I used to. I use the app much less now because they now make you pay for the simplest features. I would have gladly paid a one-time fee for a premium app, or even listened to some ads, but I am not going to pay for a monthly subscription. It feels to many people (if you read the reviews) that we’ve been screwed during a time that we rely on communication apps the most.
Super fun! 5/5
I love this app. Makes it so easy to connect with family and friends that are far away. Easy to send quick videos which makes it seem like our lives are closer together and creates connection!! It’s super fun and super easy! Highly recommend!!
Very Inconvenient Now 1/5
I've used the Marco Polo app daily for years to keep up with family and friends who live out of state and it's been a fantastic option for staying in touch. That said, this new update is horrific. Suddenly I can't use any of the features I've been accustomed to using, like the 2x, etc. and I'm being bombarded with ads to "upgrade" so I can PAY for features that I've had for free all this time. NOPE. I'm on the search for a new app now. Really disappointed. 👎🏼
My honest review 3/5
This app is amazing. It really is. However as a broke college student, 10 bucks a month isn't worth the switch from texting. The free version isn’t too bad if you’ve got all the time in the world. However, the key feature of Marco Polo that had allowed me to use it as a way of communication that both saved time AND allowed for better, higher quality conversations was the 2x speed. I NEVER write reviews but I thought I should at least thank Marco Polo for the 2 years that I enjoyed using it. I have since stepped away from the app, even deleting it, but if you’ve got time and/or money on hand? This new Marco Polo is the app for you.
I love Marco Polo 5/5
I Love Marco Polo. It’s the best way I have found to connect with friends and family members. Easy to use and quick way to stay connected.
Marco Polo!! 5/5
I really like Marco Polo. It allows you to talk to family and friends. Now every day I get to send videos to my father. Since I have gotten Marco Polo on my iPhone i have told my friends about it. They listened and now want to download it on their phones too. I love Marco Polo and you should too.
Pandemic profiteer$ 1/5
I used to really love this app. I would use it to communicate with my family, and the app made it quite easy to connect with them.
HOWEVER, soon after the pandemic began—just as people needed to connect with one another through this mode more than ever— they began to charge an exorbitant subscription fee in order to use most the apps features.
Way to capitalize on a crisis! 👏🏼
Terrible Company Model 1/5
To provide an app with great free features, then take it all away and put it behind a $10/mo paywall is a legal robbery!
You can’t even rewind or fast forward a message more than about 15 sec without having to upgrade to the $10/mo plan... That’s just ridiculous and greedy!
Total waste. 1/5
Having to pay for the features that use to be free is total trash. This is a time when people are relying on these kind of apps to keep in contact. Does anyone have any suggestions on a similar app that doesn’t charge people for literally everything their app offers?
Add photo option to standard app 4/5
Please add photo option as standard app feature.
Marco Polo 5/5
This app is a wonderful way to not only stay in touch with your family but also to get to know them better. I love that everybody can just talk without being interrupted, knowing that others will listen to what they have to say.
I’ve used MP for 4 years. Never had to pay and now in the middle of a global pandemic that is leading to unemployment they decided to charge. It’s a greedy scam and it’s horrible. Basic features are not available now due to this greedy mindset.
No huge complaints 4/5
I have noticed several changes with the app and I def understand the need to sell but contrary to that I’m in a Career that causes me to travel plenty and I do not have an iPhone (I do have an iPad) to FaceTime; but it’s more convenient bc my phone is usually with me 24/7 - and this affords me the opportunity to communicate with family anytime. So thank you Marco Polo
Don’t pay! 1/5
By JoeShmo from CocoMo
I’ve been using Marco Polo for four years. I’ve loved it. Until they introduced Marco Polo plus. After having continued to use the app, here are my issues:
1. Not only did they put a big price tag on key features (like 2x playback), but they did on little trivial features too (like swiping and scrubbing to move through Polos), and it’s just downright annoying and unnecessary. Like, if I can still touch a skip ahead button, why can’t I just scrub ahead to wherever I want? The answer is because they want to annoy me into paying some outlandish price.
2. The price. Quite honestly, I probably would have paid for Marco Polo Plus if they had charged a one time fee (I’d have been ok with $10-$15, which is a lot for an app). But instead they want to charge me $60 on a yearly basis! I pay less than that for half of my streaming services combined! The price is far too much for what they offer.
3. Here’s my biggest issue: they put a price tag on features that were previously free. I realize that they also introduced new features, which is great! And honestly, if they had done a one time fee (as previously mentioned) for JUST the new features, I still would have been inclined to pay it because the new features really are appealing. But instead they took away what I already knew and loved. Not cool.
Overall, I’m very disappointed with the new business model. I understand that it takes money to keep the app going, but there are so many better ways you could have gone about than all this, not to mention the piss poor timing. Please help me show Marco Polo that there is a better way to get the money they need - don’t subscribe to their premium version.
Updates Downgraded the app 1/5
Marco Polo used to have options; to write text in the video, forward video, save it, fast forward, upload a video or picture instead of capturing.
Until the recent updates that made this all available only AFTER you purchase Marco Polo Plus which is $59.99 a year.
I know it’s not a big deal, but I dislike the whole reverse updating that Marco Polo did. That’s why I gave it one star. Otherwise it’s great app.
Forced to live do without. 1/5
By Kangaroo Trucker
You took away the upload pic or video and the forward feature. Only way to get it back is to pay WAY too much fir just those few options. I can’t even watch at 2X anymore. Have to fast forward 10 sec at a time.
Disappointed. You created too much bling for most of it.
Lets see if they listen to us. I know I’m not the only one here who wishes maybe they could let up pick 3 options for a smaller fee. Just too expensive now and I do t need all those features.
Love it, but... 3/5
By One Light to Follow
Love the app, but I’m annoyed that many of the free features are now paid features.
Don’t Update the 14.282 1/5
(Update2: Accidentally updated and well, bye bye 2x speed. And now bye bye MP)
(Update: THANK YOU FOR THE REPLY to Joya from MP. You can revert back in settings in the app!)
Save yourself and your 2x abilities and don’t update! Learn from us that have to listen at normal speed. Truly a dirty trick and it isn’t in the update notes!
PC users 1/5
By Thom from San Diego
Why, in this day and age with more than 50% of computer users running Windows operating systems, would you fail to configure your program to run on these machines???
It was 5 stars before plus 1/5
I loved Marco polo and it was a great way to stay in touch with friends. When plus was announced there was still a way for me to go back to the original setup of the app, but then that was taken away as well unless we pay for plus. It's harder to keep up with a busy schedule without the 2x speed or note capabilities, and I don't want to pay $5-10/month just for the features I used to enjoy. Feels like Marco polo is trying to make some money off the pandemic. I would rather have ads than pay for it, or maybe if the price was reduced more people would pay.
Marco Polo is ruined. Why must we pay for everything 1/5
By Coco/Carol Cornett
Keeping family and friends is especially important now! This app helps tremendously!
Love it, but... 4/5
I love Marco Polo! I love being able to see the faces of family and friends at the convenience of when and where we are able to watch and/or record. That being said, I truly, along with most of my family and friends, the last version...please bring it back!
It’s awesomely awesome 5/5
More personal 5/5
So much better than texting
So fun talkin to my stupid friends
Old version 1/5
Please give us an option to return to the old version. The new version is crippled unless you spend $10 per month or $60 per year, which is ridiculous and a really bad business model. No one pays that for a messaging app these days. You have built a good product but I can’t ask my friends to use Marco Polo or recommend it now because of the crazy cost. Most people I know are at their limit with monthly subscriptions with tv subscriptions like Apple TV, Netflix, etc. you want to charge the same amount for a messaging app... Please consider selling the app for $5.00 or having a $1 per month or $10 per year subscription. $60 is ridiculous and I can’t spend that in good conscious.
Don't waste your money! 1/5
If these people get your bank account information they will steal money from your account and refused to issue a refund!! My account was hacked and they won't refund MY money. Crooks!!!!
Love it, but.... 3/5
By Lone working lady
Love Marco but the update makes me sad... to have to pay for every feature now is a bummer.
Greatly disappointing (shift in business model) 2/5
My wife and I have used this app for quite some time with our family. As pretty much everybody here knows, during the COVID peak time this spring, they shifted from a free model to a paid model. They locked features down that were previously free and are charging an exorbitant amount for their plus subscription. They grandfathered prior users in for a bit, but that went away now as well. While I understand the need to monetize, there’s no way I will be paying $20 a month for my wife and me get this app back to the features we had before. Oh, I know we can pay $120 for the year to bring it down to $10 a month (family plan) but that is still a very steep price for something we won’t get that value back from. (I prefer being able to manage my subscriptions on a month to month basis without doubling the price) If a $5 monthly plan worked for two people we would consider it. The second star is for the great concept, but we are highly disappointed with their monetization strategy.
Make all features free again!! 2/5
I get the need to make revenue on features but why not use advertising to keep all features free and make people pay to remove the ads???
Liked it better when it was free 3/5
I like this app but I hate that they now want us to pay to use all the old features.
Update is horrible 1/5
I love Marco, but after the update they have taken away so many options we had before. Can’t watch in speed format to name one big one. So disappointing!!!
Be careful! Charges may apply 1/5
I did not realize somehow I got charged for the app for a year subscription. I am not sure how, so read what you approve. I am trying to get a refund.
Free Version took away 2/5
I really in love with the free version and that took away from me. I really hate to stop the video and go Forward or Back up. I wish the free version is back.. who knows.
Messed with a good thing and ruined it 1/5
I’ve had this app for about 2 years and it was awesome. I have friends spread throughout the world and it was such a great way to stay connected in a more meaningful way than text/email. HOWEVER during the pandemic, at the time when most of the world was in some sort of quarantine, they added a paywall. The feature that I used the most and absolutely loved was the ability to increase the playback speed (like with YouTube videos and podcasts). You have to upgrade to Plus and pay to use this feature. You have to upgrade to Plus to be able to do anything within the app besides recording and viewing video messages. It was such a great app and now i just feel bitter using it because I knew how great it used to be.
Marco Polo 3/5
I have done Marco Polo for a little while and it is really awesome but I am here to write some things I don’t really like.First since it got the new update it is really annoying since we can’t send pictures and you want to be able to but it’s like $20.😡It is really frustrating.I would still get it though.😊
I can talk with a lot of people, and all I have to do is press a button 2 times!!!
Family togetherness 5/5
This is my favorite app! I love it! My family, hundreds of miles away, can talk several times a day without interrupting our chores, and we don’t miss a thing. It has brought us much closer as a family.
I really don’t like the recent update. Getting charged for all the basic features makes me wonder if I should delete the app.
Pretty cool 3/5
I love using this app to stay in contact with friends and family but I’ve been having some technical problems. Sometimes I have to delete the app and download it again because it freezes or have trouble loading. I’ve already did it at least 3 times so far. But overall it’s cool.
Used to love it 3/5
Marco Polo was always my most opened app. It kept me connected to my family and friends with so much ease and I didn’t have to worry about FaceTiming or answering texts or calls when I wasn’t available but still allowed me to keep in touch with my loved ones. Then they started charging WAY too much for almost every feature. Kind of lame. I’d rather have to watch an ad before I can watch a Polo or something instead of pay $5.99 a month.
So fine 5/5
This is fine, it works, use it if you want. It works for me.
Ty Barnes 5/5
By Ty Barnes Loves
Amazing Tool for communication and Connecting!! Highly Recommend!!
Used to be good! 1/5
Marco Polo used to be good until they took features away absolutely unbelievable Facebook takes over and it’s all about money now. Extremely disappointed!
Can do better 3/5
By Gods on Earth
The quality after recording is blurry
Hate update 1/5
By joy taylor 121426
Ridiculous that after the update we have to pay 60.00 a year for things we could do for years for FREEEEE! I have been a member of marcopolo for years before the corona outbreak! Now I’m being punished because I won’t pay 60.00 a year.