Good but you have to pay for great 4/5
I love this app! But what I hate about it is after you’ve really gotten to know how to use it and love it, they take it all away and say.....pay to play. I understand everyone has to make a living, But $79 a year?! Ain’t nobody can pay for that!
Always there 5/5
By ashtic 1 loving it
This app is awesome I can always respond to my friends
By dogcat girl
It’s good to talk to people you don’t see to much and If you can’t text them then get this app and your life is better
For real? 1/5
I’ve had Marco Polo since the beginning. It was getting popular fast.. used to use it with my brothers everyday.. then the update happened and we stopped using it. The makers got a little greedy. Sure subscription based model is the future.. but get those prices down sheeesh. It’s not as big or good as Netflix! If I have to decide between Hulu or Marco Polo that’s a no brainer. 1-2 dollar price point should have been the target. You could have been so much better.. now you just scared away users such as my family. We moved on to another app.
Sending a photo 4/5
So I can’t take a pic and send it over Marco Polo unless I spend $60 for a year?
A Review 5/5
By 49th STATE Girl
I love seeing family & friends.
Super Glitchy 1/5
So often when using the app it will just close out, or the volume will go off and the image will go in and out or freeze altogether and not allow me to close the app. I even pay for the upgraded version! It’s the only app I pay for and also the most glitchy one I have. I put up with it bc my family uses it, but otherwise I would have deleted it a long time ago.
Good app but 4/5
By tYsoN 🤙🏼🤙🏼🤙🏼$$&/123467
I like the app it’s just rather bothersome that they continue to take features away and make you pay for it such as speed and fast forward
Love Marco Pole 5/5
Love Marco Polo, I have terminal cancer and with Marco Polo I can talk to my dear friend daily who lives near Washington DC. Better then a phone call because we can see each other. I’m 72 yrs. old and live alone with my cat Barney and my 29 yr. old McCaw parrot Oscar. Gail is my dear Christian friend nice being able to see and talk to her every night.
I like MC, HOWEVER… 3/5
I like MC, HOWEVER…I have a HUGE problem with the fact that Marco Polo started us out with the ability to view videos at double speed, share photos and videos, forward our videos to multiple Marco Polo users at the same time, etc., then took those things away and wants us to pay $60+ for the very same things we started out using for free. That’s super bad for business! The people who had those options, should have been grandfathered in to keep them for free. And users that never had them should have to pay extra for them.
Love it except 4/5
By Silver Halibut
I really do love Marco Polo. I don’t like the fact that they took away some of the features unless you buy them. So far I haven’t bought them because I can manage to work around the little inconveniences that they have built in to the app without buying it.
Marco Polo plus 1/5
By Jonathan Clay
Give us back the basic features. It’s a nightmare nit being able to fast forward on long videos
Marco Poll 5/5
Marco Polo is a fun way to interact with family from all over the world. So I consider giving it a try at least. Remember “ Don’t knock it before you try it”
I live Marco Polo and all but one thing is wrong, I was sending my friend a polo
And they sent one saying my audio was messed so I looked the polo and my audio sounded disoriented and weird so after that I close the app and thought it was just a little glitch after I closed the app and opened it back up the same thing happened this is been happening for about a couple weeks now and it’s not going away you can sort of hear me talking after the video stops but it’s really weird and making me upset about this app.My friend Polo’s are really good quality and they don’t glitch up like mine. I’m using a iPhone 12 Pro Max please fix this problem I am disappointed.
By yo yo 44
Absolutely love this and am so grateful to be able to interact with my family since I live so far away from them and on our own schedules.
Pretty Good 👍 4/5
By Alex Rob McClel
This app does what it sets out to do and excels at all fronts EXCEPT it sometimes does compress video pretty heavily to the point where it makes video messages seem rather ugly and outdated. Other than that everything’s great (fingers crossed they improve the quality in an upcoming patch🤞)
Best app for chats 5/5
By Tay Tribb
I enjoy chatting with my girls on Marco Polo!! I’m able to answer in real time or answer at my convenience it’s such a vibe!!
Needs improvement 3/5
By gem ge
I love this app but lately it hasn’t been loading and it’s really getting annoying ☹️ my friends and I love talking through this app but that’s a problem
This is awesome I love this app 5/5
Fun app to stay close to family and friends!!
Some bugs but great support team
Marco Polo 5/5
By Mullie 1990
This is an awesome app my friends and I have been using it to communicate during the summer.It is a great way to stay in touch and is way more personal than just texting. We all love this app and use it almost every day. Than you
Marco Polo 5/5
By big Asher
This app is amazing especially for keeping in touch with friends and family during this hard time
Easy to use 5/5
By Daisy Phillips
This app is perfect to use while traveling. It makes it so much easier to communicate
I LOVE MARCO POLO! It helps to keep my sisters and i Connected!!
Life changing app 5/5
This app makes it so easy to stay connected to people around the world — particularly those in different timezones or with different schedules. I love that you can record for seemingly endless stretches of time, and that the videos send instantaneously.
It is great so helpful
Free. Please 5/5
Please do not charge at all . Everything costs too high to make living .
Milking your base 4/5
I don’t like the changes that asks us to pay if we want to rewind or upload images. The app was great but now I fewl that since it’s gained traction, what was free now is a cost. Booooooo.
Grateful Expat 5/5
MarcoPolo has been the messaging app I have been waiting for. As an expat time differences create boundaries with sharing important moments with those I love around the world. MarcoPolo has changed all that and made the paid subscription SO worth it. Now I can message in the moment knowing my family and friends (wherever they might be) will be able to experience it as close to “live” as possible and message me back. As a GenXer texting is hard. This is easy.
Marco Polo keeps families in view and up to date 5/5
By osh kosh 2019 here we come
We love Marco Polo. It’s improving all the time. I’m from CA my adult children are in TN AL TX and IL!
Not to mention other family through out the states. With Polo I attend piano recitals; dance practice; karate award programs and just ordinary days to stay in touch. Then it is home movie time looking back over the years
Thanks Marco Polo
Avoid avoid avoid avoid 1/5
Marco Polo try want pay month $5 no thanks. Marco Polo is SCAM F##K YOU
By Like a Giraffe :>
I absolutely love this!!!!!!!!!!!!!!!!! I have 14 cousins; all different ages! This app is such a great app I definitely recommend it. You can be funny with fun filters and effects and you can make group chats, and even chats with just you and a different person! It can’t be more perfect! Me and my closet cousins made up this game called “the dancing game” and we dance to our favorite songs! This app is also great especially during these times, where we can’t see each other in person. Another good thing is that when someone does a polo, you can click on emoji effects if their in the middle of a polo, and they will see it which I think is really nice! And if anyone misses a polo, we can still watch it just not live; almost like a voice mail but better, and it also shows when someone is active which is super duper helpful and fun. I can’t thank you enough Marco Polo, you make communicating so much more fun and easier, and your app allows me to talk to my favorite people every single day which is more then I could ask for!
It’s fun to use to contact friends and family!!! It’s easy to use!
Edit: Also thanks for the quick reply!
Paying for Plus with no features 1/5
By Cora F.
Finally signed up for Plus, not it says I’m subscribed but doesn’t allow me to use any features. When I try it prompts me to pay for a subscription, and when I continue it says I’m already subscribed. My biggest frustration is paying for something I’m not getting!
My friends and I have been using this app for years, and we absolutely loved it. It helped us keep in touch during our busy lives and talk to each other in our free time despite our free times never matching up with each other.
However recently when you decided in the middle of the pandemic (when people needed apps like these the most), to take away features and instead make people pay for the same features we'd already been using, we started using this program way less frequently. In fact, we were so irritated that we went on to find similar apps.
I'm disappointed in the route your company took. If you were looking to have people pay for upgrades that's fine, but how legit is a company that would take away normal features previously included in your app and instead make us pay for them?
I can imagine if Facebook, Instagram, Twitter, or any of these other companies executed the same scam that they would be absolutely burned at the stake.
When we originally found your app years ago we brought all of our friends on it, having different conversations going at different times and now most of us have left your platform for the very same reason your app has seemed to recently gain low scoring on reviews in the app store.
I'm not sure what writing this will even do considering while everyone else gave away free usage during the pandemic and Marco Polo instead decided to get greedy, but I thought maybe seeing this might make a difference to those of us who have been around long before you decided to put a price tag on the features that were included to begin with.
Shady spoof marketing 1/5
This app is apparently sending messages to random people asking in install the app while spoofing numbers and tricking people into thinking the messages are coming from real friends
Please get your act together this should be illegal
Stop asking for feedback 1/5
I was enjoying your program until this annoying window popped up asking for feedback. Because this poor practice is pervasive Im taking a stand. UX and developers beware.
Used and lose 2/5
I started using this app since my boyfriend is living in AK over the summer. But after the first few videos the quality is so poor and hardly loads even with a solid network collection. I think it’s a great concept but needs better execution.
By tiger fan GO TIGERS
This app is a awesome way to talk to your friends that live far away or even that live next door or even across the street, this app I appsalutally awesome
So much fun 5/5
By dd doodle
Speak and they must listen! Or listen and turn off at any point! Now is that great communication or what???
Missing the features that used to be free 3/5
I actually love the Marco Polo app, but when I started using it, the features that are now part of their paid subscription were free. Some of the features like 2x speed and being able to send a photo or share a link were really helpful to have as part of the conversations I had with friends. However they aren’t worth paying for as there are so many other app choices for communicating and I tend to use those for the majority of my contacts.
Keeps crashing! 1/5
I’ve used this app for several years to keep in touch with my friends out of state. We use it EVERY SINGLE DAY. For the last 3 days, I have not been able to watch or record a single polo. The screen is just spinning and spinning and spinning. SO FRUSTRATING!! 🤬
Marco Polo Unwanted 1/5
By Landy B.
I do not want Marco Polo, Bray
Opt out of paying 1/5
Pretty sure subscription is set as opt-out, meaning you have to look to undo what they sign you up for. Make sure to do that!
I’m a mom & sister 5/5
I love using Marco Polo to send a video to family members who live out of state. It is nice to see faces & hear their voice in return. Have never had trouble sending or receiving a video which often happens via cell phone or computer.
A paid app that functions terribly 1/5
This is the only app I pay for because I love it's concept! But it is literally the worst functioning app! It shuts down constantly, I'm constantly having to find my place in my Marcos. It malfunctions! Get your app figured out!
Great app 5/5
When I was introduced to Marco Polo, I did not think the world needed another messaging app (of course I thought the same about Twitter!). But really enjoying this one. What a great way to make intros, instead of a text or email or all the other modes.
I love this app 5/5
I can talk to all my friends, I got to send them live footage of a cop coming up and talking to an old guy, it was crazy. And of course i scribbled out the faces with the face tools so you couldn’t tell their identities, even while gossiping you should still be considerate, I used the voice effects to block out their voices so they couldn’t be recognized and even used the filters to make it look like I was somewhere else, this app is great.