Great pizza app needs work 2/5
Pizza is always great. Low price, good quality. Tried ordering from the app and the daily specials aren’t available. Had to call. Not a big deal, but if you’re going to have an app for ordering, it should be more user friendly.
The best 5/5
I love Deluxe pizza!!! Delicious
First time and I am so happy
There is nowhere to enter a gift card as a payment option!
Also, it says I have “1 Coupon,” but when I go to my account, there is no coupon.
The layout is confusing (which menu does what?!)
We love Marco’s pizza, but this app is just not as efficient as using the website or calling in. Take a peek at Papa Johns app. It is pizza app perfection.
Never Works Properly 1/5
This app has serious flaws. My biggest complaint is that their coupons are incompatible with it. I get emails with deals and I am always told the codes are either expired or I don’t meet the requirements even though I have the items in the cart. For example, I got a code for 50% off menu-priced pizzas. Whether I add the coupon code before or after selecting items or after, all it will do is tell me I need to add the qualifying items. When I follow the link in the email, it will actually ask me what pizzas to add to this coupon, but I am using their website and having to log in, rendering this app useless.
Best Pizza, worst app 1/5
We love Marcos. We order a lot of it, but not unless we have time.
It’s not easy. If we want fast and easy, we order Dominos.
5 Starr + 5/5
Y’all Are G8!!! 💯% Kerp up the Awesome Food & Service!!!
Apple pay option 3/5
How about putting Apple Pay as an option in the app... be a lot faster and easier checking out...
Good pizza. 5/5
Their pizza is good.
True Trash 1/5
Coupon codes never work. Hard to navigate the screens. I always have to log in twice, I only use it to get the online deals and because their pizza is tasty but this app needs to be scrapped and start over. Marcos plz! Call dominos or papa Johns and work with their app developers
Great food. Worst app ever. 1/5
I love Marcos Pizza, and is love to use their coupons, but their app—and website, too—are horrific and so not user friendly. Nearly every time I use the app, the coupons fail to work. And you can’t remove them once you add them. So you have kill the app and start all over again. If Marco’s didn’t have great food—especially the new pizza bowls—I’d never bother again. Each time, I hope their app developers have gotten their act together; but each time I am disappointed. Fix your app. Honor your coupons. Giving you money really shouldn’t be a pain in my rear end.
Terrible software 1/5
By Th3 pop3
This app is terrible is design
Bad pizza 1/5
First time I ordered with XL they delivered and than open box of pizza then realized small food cover only like small parts. The rest large area with no toppings! I’ll never buy again it a ripoff. Store number #6023 Thornton, Colorado. I should have a full refund of $27.60 that I ordered in March 11th.
Extra cheese please 4/5
By Ram tech
The app works great but I can’t ever get extra cheese to work. The pop up selection is always off the screen and I can only select light cheese. This works fine for other items just not the cheese.
Terrible service 1/5
By BeaTz man
Was 25 mins late from the givin delivery time and pizza was cold. Still looked at me asking for a tip. Bad drivers. Even worse food.
Worst app I ever put my thumbs on 1/5
By Edward penis hands.
Sluggish. Clunky. Chunky. Illogical. Perfect example for everything you’d never want your consumer interface to be.
It’s okay to look at your competitors apps and see what they do to make their apps work. No one will shame you. Keeping things short, sweet, and simple can generate positive sales.
Your coupon system in the app is so atrocious too.
Thanks for never reading these. ❤️
Pizza is good , app not so much 2/5
It’s seems a little unorganized, if I add a new address it should pick up the nearest location automatically, instead I have to go back change to “my store”. Too much work , it should be simplified. Pizza is greatttt
Can’t order pizza from app 1/5
The place order button doesn’t work in the app making it useless
Marcos app and web NEED help 1/5
Great pizza. Terrible app and web interface! Not intuitive navigation. Today both app and web are down, can’t look at the menu without connecting to the local store, which isn’t working, so phoning an order is hindered.
Geez Marcos, hire different developers.
Plagued with errors 1/5
From just logging in to trying to select a favorite store it was one error after another, I gave up trying to pick a store. Impossible
Awful website and app 1/5
Whoever is making the app and website please bother to pass this through QA. I just spent 20 minutes trying to order something but the app randomly doesn’t take passwords (which are saved so I’m not typing them, and work because I had use it to log in to the app a few minutes before it asked me to log in again), also who had the genius idea to ask for addresses and then log in? It doesn’t make sense, let me log in first that way I don’t have to type my address every single time I want to order something. It feels like there’s no thought on how the app and website should work, hire a UX designer and QA team because as they are neither should be live for users.
Horrible app 3/5
I love Marcos, the food is great, but this app is absolutely terrible. It is not user friendly or intuitive at all, it is extremely glitchy and difficult to navigate. It is almost impossible to even log in because of this, the app keeps sending you to the same page again and again, and also does not tell you until after you complete your order if you are close enough for delivery or not. There is no clear navigation in the app, and the check out process is also very glitchy. And the pop up ads for extra items are very annoying. PLEASE work on the app, this is disgraceful
It’s been several months since the store opened by my house but I still can’t use the app to order 1/5
The app continues to say the store is “closed” and says there is a problem if you click on it to order. So you have to go to the website where it tells you to go to the app to get 30% off your order. But you can’t. I told the store about this when I ordered months ago and they said they were aware of the problem (didn’t offer to to give any discount tho). Anyways, it’s just frustrating that app still doesn’t work so you can’t get the discount and the store won’t honor it.
Great pizza bad app 1/5
By TheEvilDM on Twitter
Why can’t you have a good app. Doesn’t work. White screen, unable to order. No pizza time at my house. #SadApp
Needs work 2/5
Had to redo my order 3 times... after customizing my pizza and trying to go through checkout it just kept bringing me to the main page and resetting my cart. So painful. Not to mention it couldn’t find my house? I’m less than a mile away from a Marcos. So, I’m really hoping my pizza will make it to me because I had to put my address in the instructions box
This app says my Marcos opens at 12 when it opens at 11. Therefore it will not let you place an order before 1pm.
Order system Dysfunctional. 2/5
This App gets worse with every update- tonight it added 3 salads, deleted items pending and just stopped. It took 15 minutes to complete a correct order.
Pizza is at least 4 Star, but the app not so much 1/5
In the past I've found the app to not be as intuitive as it should be. There is an expectation that certain things work the same way across most iOS apps and this one does not.
Then with the most recent update the app gets stuck trying to place an order. It's been this way for me since at least February 24.
Marcos pizza is “the best”, good taste, quality of ingredients, etc. IF I don’t have good conversation with the person who answers the phone I immediately ask for a mgr. I’ve never been disappointed with the service I get on phone when I’ve requested a person of knowledge. Marcos on Gattis School is awesome, but please work on people who answer the phone.
App is not working. 1/5
The app is not working nor is their website. Fix this or your gonna lose a lot of business. Smh.
Updated and now won’t work 1/5
I updated today and now the app won’t work. When you tap order now it won’t open to order page. 👎
Marcos app 5Star 5/5
I don’t write reviews often either, but there was so much negativity about this app I just had to! Just downloaded app and made my order! All went perfectly! Even got my coupon code! Thanks Marcos! You’re still our favorite!
App is garbage. Not sure about the pizza. 1/5
Built my order. Clicked on the main menu to confirm closing time, but apparently there’s no “cart" that the order is saved to. I would have had to start from scratch. Also, you can’t just enter ZIP to find nearest location; you also have to enter city and state. Very sophomoric. App is garbage. Not sure about their pies. They’re new to the neighborhood. I’ll wait to hear reviews before I decide if worth the time and hassle to order.
Fix your app!! 2/5
This app crashes all the time. It is so unreliable. Seriously, fix it or ditch it. You’re pissing customers off.
Pizza ❤️ 3/5
I love Marco’s pity pizza that the application does not have to change the language it would be easier for many that
The Worst App Ever 1/5
By Thicktoria's Secret
For a company with amazing food, your UI/UX design is absolutely trash. There’s nothing more frustrating than your app
Love Marco’s but not the app 2/5
I was hoping this update would fix the problem with coupons. My app shows I have 2 coupons but when I click it I’m taken to my points. I’d like to be able to see my coupons.
Great tasting pizza my family loves! 5/5
By Got pizza!
Always great service, they get details right on our pizza’s and customer service is great. We have always gotten our delivery before the time frame given, even though we order around high volume traffic.
I can see though, a delay can happen when the driver gets in the horrible traffic in our area, but for us, that has never been an issue. Yummy pizza!
Awful, I tried to order a meal tonight and the app kept crashing after I had entered all my food. When I finally got my order in the food was over an hour late and cold. There are too many other pizza places near me to put up with that type of service.
Pizza is great. App is not so great 5/5
Pizza is great. App is not so great
App is to sensitive 2/5
App is to sensitive to the touch and you make option choices without knowing just for swiping !! I’ve gotten no cheese or no sauce , really annoying !!
horrible app 1/5
the app doesn’t work and neither does the website! horrible!
Cant delete and item! 3/5
This app isn’t awful but could be soooo much better. Once an item is added to your cart you’re unable to remove it. So incredibly frustrating!!!
Easiest app I have used for online orders...love the cash option and order tracker.
Garbage app 1/5
By nope nope42
Absolutely worthless. Do yourself a favor and pick up the phone if you want this overpriced junk. App doesn't work, website doesn't work. Find a nice pizzeria in your town and show them love you'll save money and get a superior product.
Won’t accept discount code! 1/5
I got coupon in mail box, installed app, tried to order pizza but app keep saying:
”The coupon $5.00 Off Any Order (C) is not currently in effect”
Loses shopping cart immediately 1/5
Can’t do anything away from the app without it starting you all over again. At least save to local storage when the app goes to the background...
Terrible App but Good Products 1/5
By dissapointed customer :(
The app is just outright terrible but their products are amazing. I tried ordering and the customization process is just not user friendly. Also, this so called app is just a copy of their equally terrible online ordering. I can’t believe a big company like Marco’s would actually spend millions to develop this app and push it out for customers to use. Better off ordering at the store!
UI not great 1/5
The app works but is not designed to be an app. It’s pretty clear to me that this is just their website ordering system wrapped in an app. It doesn’t function like an app and doesn’t take advantage of app functionality.
Credit card payment is the worst part. You enter your credit card information in their third party’s payment processing form which is very old and not optimized for a phone/app. I’d love to see Apple Pay integration. It’s an iOS app where payment is a critical part; should have Apple Pay.