Messages fail 4/5
By Gaym Boy
I’ve been trying to reply to several Likes or messages (yes, I’m a premium member) and it says message was Sent but never shows Read. I’ve sent several to different people but none of them are seeing them.
Broken app: rip-off 1/5
Filters do not work. Location settings do not work. Bad UX and bad UI. And: Website navigates like it was built in 1995. Features and filters broken on both app and website.
Very disappointed in Match. Seems too focused on making money for additional Boosts. I will not be using this service again.
This app is absolutely worthless 1/5
By Fool me x1
Total sham! This app is awful. If I could give zero stars and write this review, I would have. Fraud. Fraud. Fraud!
False profiles 2/5
By Miss Kristel
So far I’ve noticed that most of the profiles that are false!
Review of Pilot Coaching Program 4/5
I spoke with Robert regarding the new pilot program Match is testing. The premise of the program is connecting subscribing users with coaches who specialize in various aspects of the ‘online dating’ value chain (photos, bios, compatibility matrix, messaging, first dates, etc.).
Robert, was very knowledge and was able to answer most of the questions regarding the methodology, and proper strategy to increase success. As a result I saw a 42% increase in click through and 20% increase in message replies (statistically significant @ 80% confidence interval and n=30 for both sample pools).
Match makes me feel like there must be a million other women out there, all more beautiful and interesting than me. Very few likes and messages.
Coach Dave 5/5
Coach Dave did a great job today with dating advice !!
Date Coach 5/5
Dave the dating coach gave me very good advice on my profile and message. He was very helpful. I needed that.
Worst app ever 1/5
It’s all about cash to this app they literally want 20$ a month for all the features and it’s full of ads don’t waste your time on it 👎❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌📵
Men behaving badly 1/5
Within days of paying for this trash app I am bombarded with inappropriate & vulgar messages. Not worth the time or money to be harassed.
Very spammy 1/5
I quickly did NOT renew my subscription after I discovered the person who contacted me was not the one in the profile.
Free coaching (Guys please use this!) 4/5
I’ve been on match for 5 months and have had some pretty bad dates. I don’t blame match for the misleading guys on there, or for me having high hopes. Lol I called the Free Coaching line for the first time and it was awesome! Lauren new her stuff. We had a great conversation about how my profile was great and what to try next. She was knowledgeable, helpful, down to earth and could tell that she just “got it.”
Don’t waste your time 2/5
Easily one of the worst dating apps ever. My daily matches were always so far off from what my preferences were
This application excludes. 1/5
This application does not allow me to put anything about my level of education (I am an Engineer in business management, graduated from university in Ecuador), this application is excluding me as well as all people who do not know They are graduated in the United States of America, seriously damaging my true profile preventing me from being on the same level as the other people in this country.
Cannot register 1/5
When I try to register account it always says it's under maintenance blah blah blah
The best online dating service site.... 5/5
I’ll probably find my wife soon...lots of great Quality Christian woman here...
I spoke with Rob with Match.com about improving my profile and making the most out of my experience on Match.com. He was outstanding!! High exciting energy, expert tips on how to improve my profile page and communication tips while dating on line
Not worth the money 1/5
By no love2
I just paid for my match, In the first week I was overloaded with messaging. Then a few now 3 weeks later. Maybe 3 in a whole month. In order to get more replies you have to pay to get a boost which if I already paid $100 I don’t think I should have to keep paying money to get boost to get more messages. My opinion not worth it
Fake profiles? 1/5
What a way to take your money! I paid membership for one month. I rarely got a response from people. Are these profiles of people from years ago who have paid and gotten off the site? On other non-pay sites I get real people messaging me back for free and have met for dates. I am not unattractive so I don’t believe 9 out of 10 men will not respond. Unbelievabke statistics. Sure you have to pick and choose between scammers and people who want sex but at least most people are real on other apps. Don’t waste your precious dollars to get romance.
Great Experience 5/5
I bought a 3 month membership. Very easy to use. Meet some nice people. I was really impressed with the call feature that allowed me to reach out for advice on how to improve my profile and other tips. My advisor was Robert. He was awesome, friendly, knowledgeable and very helpful.
As helpful as the call was. Another option that I I think would be helpful would be having the advice available via chat.
Over all I would recommend this app and service. It’s a great way to meet people.
Men are so much older than what they post in their profile.
Called the advice and got some good help 4/5
By mr sniperguy
I called the hotline and got some great advice from André , who gave some good rules of thumb to go by and co Forbes some the realities as far as online dating . Very useful !
Why do we have to pay to read messages like come on now. I understand paying to see who likes you but messaging should be free smh. Some of us are single moms and can’t afford to throw money at an app
Dana was the best, so helpful and went out of her way. 10000 stars for Dana. Thanks so much again
Met my soulmate 5/5
The dating scene can be rough but you have to date to finally meet the one. I met my soulmate. He treats me like his Queen and I treat him like my King. I recommended my friend to this app and she met the love of her life, too. Thank you Match for bringing Erick into my life.
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By Allee Bursnell
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Date coaching 5/5
I just had the most delightful session with Dana. She represents Match so well! She is knowledgeable, smart, caring and helpful. An employee like Dana is special... don’t let her go! Thank you for giving me the opportunity to speak with her.
Not impressed 1/5
By Dave (0015)
A free trial would have been nice. Not to impressed after upgrading.
I have never felt so unsafe/unsure of myself until this site. Made contemplate suicide by hanging. Never will I trust this site or those alike.
$50/month to read messages or see mutual matches!?!? 1/5
By Sea Cap Hill Man
When I signed up they stated “Advanced” features cost money. I spent hours setting up my account only to discover they require $50/month to read messages sent to you or see mutual matches. This highway robber! What’s going on here?!?! OkCupid and Tinder is free to send and receive messages. This must be disclosed before signing up. I highly suspect it is illegal under WA state consumer protection laws. Guess who I will be be contacting to investigate Match.com’s illegal practices.
Update less than 24 hours: I contacted support to understand why they wouldn’t accept my summary. Instead supported deleted my account and won’t help me because “I don’t have an account anymore.”
Match.com doesn’t care about their users! Consider OkCupid or even Tinder instead.
Awesome app! 5/5
Brooklyn is amazing she a great dating coach. The app is user friendly and it has a lot of perks!
Get ready to be bled dry. 1/5
Match always touts they have more women than men. This is because at it would seem at least 80% arent current members. I cant tell you how many dozens of messages I sent to people on the service, most of them were never even read.
Secondly, this service really does set you up to be sorta invisible unless you fork over more money while you’re subscribing. I would get an occasional “like” while I was paying, but within days of letting my subscription expire, I started getting a fair degree more of traffic. Match must increase your visibility once you discontinue so you get more traffic.
What an awful way to treat your customers.
Match Coach Monies Worth 5/5
I spoke to one of the match coaches (Brooklyn) and she went over my profile summary, pictures etc... she made changes, gave suggestions and otherwise. Even if you feel match is not worth the money. Companies charge a lot of money to advise you stuff like this. Utilize this option while it is available. It will help. If you are guy, ask for a girl rep!
By That boy from the south!
I must say I was a bit apprehensive at first about trying the coaching option provided by MATCH for being a member. However now after speaking with Robert, I could definitely see the benefits.
I was very candid with Robert about some of the issues I had experience and he actually provided some really simple and insightful tips.
He spent the time with me and I never felt as though I was being rushed. He reminded me about the struggles we all go through when searching for love.
I have no idea if he or match will every truly review this. But I’d highly suggest anyone who receives that prompt to take a chance. You literally have nothing to lose and in the end you might just remember how awesome you are!
Thank you Dana for profile review!! 5/5
By James seattle
Customer service at Match offers a profile review over the phone including advice on how to start a conversation with someone who catches your interest. Dana in particular was very helpful and this is a terrific aspect of the company, to help you fine tune your goals towards positive dating. Thank you Dana!
Match Dating Coach Bailey 5/5
Wow match is by far the best dating app. When I signed up this time it included a free session with dating coach Bailey. What a great value.
She really helped me with my profile. I had it written all wrong. All her dating advice, the tips she gave me for my profile & positive encouragement really helped me. Highly recommend!!
Shady subscription practices 1/5
I turned off automatic renewal in the subscriptions area of appstore and got charged over $100 with no warning. Never met anyone on this waste of time app. Full of window shoppers. Thanks for absolutely nothing Match, I guess I won’t get groceries this week.
They don’t tell you who subscribes and who doesn’t. You spend all this time messaging people who more than likely can’t even read them. Don’t waste your money.
I have messages but can’t read them 1/5
By unhappy customer121
The app shows that I have unread messages but they aren’t showing one I click the messages button.
Edit information 2/5
I don’t understand how when someone put in their age ei: 49 you guys change it to 45 than when I put age ranges ie: 45-55 u match me with 25-30 year old. No thanks not happy with this app cancel 3 days into my membership
Waste of time and money. 1/5
By really doesnt matter
No one responds to messages. Doesn’t matter if you make it short and sweet or long and thought out. I’ve wasted enough money on here and definitely not going to continue.
many apps offer basic functions like chat, limited swipe/like , but match force you to pay for everything. Bye 😂
Don’t purchase the app 1/5
I purchased three months subscription, it somehow put me in international, so I can’t not log in on US website. They really need to fix this! I tried to email the international technical support, no one reply, seriously?
It’s not easy meeting someone and I don’t think Match helps any. Probably just me.
Don’t waste your time 1/5
Don’t waste your time. Just paid for a 3 months subscription and the app is garbage. Crashes way to much.
Fraudulent...Shame on you Match.com!!!! 1/5
By Lover or Hater?
After I didn’t renew my subscription, I started getting ‘NEW messages’, ‘NEW likes’. So I upgraded to see my ‘NEW’ notices...
Well long story short, they were OLD ‘likes’ and OLD ‘messages.’ So I paid for a new subscription so I could see my NEW notifications only to be disappointed to see I basically got tricked into giving away $45 or whatever these crooks charge.
Shame on you!!!
Not a good dating app 1/5
Consistently matched me with people outside of their desired age range. Also matched me with people far beyond requested proximity; as far as 1500 miles away. In addition ethnicity filter seems irrelevant. Cancelled subscription after one month.
Developer responded to this review which is commendable but recommendation to adjust filters was useless.
Would not recommend. 1/5
With all of the free and updated dating apps out there. Match seems like a useless scheme to make money. I shouldn’t have to pay to connect with people who want to also connect with me. I shouldn’t have to pay to see likes, messages, send messages, to like. To do anything. But that’s what match is. You pay to do anything besides like people who you’ll never speak to. Would not recommend.