Every time I open the app it just closes on me. I have reinstalled it several times and restarted my phone. Please fix this issue. I used to use the app all the time. Now I can’t.
Doesn’t work 1/5
They’re always updating so sometimes after updating it may work after that another update won’t work then you’ll have to wait for another to work and sometimes still won’t work until another update then might work next update
Doesn’t work. Never has worked. 1/5
By Foodie in MO
If I could give zero stars, I would. I have tried off and on for over a year and a half to use this app and it doesn’t not work on iPhones. The app downloads and then when you try to open it, it just flashes on for a second and then shuts down. I can’t believe McDonalds can’t find developers that can address these glitches. There are a lot of iPhone users out there and you are missing a big chunk of the market by not having an app that will function for iPhone users. A quick Google search shows I am not the only person with this problem. Get your act together McDonalds!
Just tried my first hot coffee from McDonald’s never ever did I taste such horrible coffee thumbs down for sure👎
Not good since last update 1/5
Ever since the last update or two updates ago, my app never opens, never lets me log in, doesn’t let me do anything I always get the error msg that the server is experiencing issues or account not found. And then when I go to create a new account nothing happens. Deleted the app and redownloaded it and now the app opens and then closes itself. Used to love this app.
Diane H 2/5
I used this app almost daily in the past. For the last month or so I have been disappointed about the lack of variety on weekly deals. Except for the occasional daily deal the weekly deals do not upgrade at the start of a new week. The deals are the same every week now. I have tried reinstalling the app but they are the same deals week after week. Is this going to be a permanent change?
DOES NOT WORK 1/5
Half the time it won’t even let me log in this is so insanely annoying especially when I am in the drive through trying to pull up a deal so you know what I’m just gonna go some where else because of this useless app
Constant Crashing 1/5
I can’t even open the app because it always crashes.
App doesn’t work 1/5
By Dead due
Keeps shutting down and after 3 months and no fixes. Wouldn’t recommend
Unable to use app 1/5
The app is not working at all and no it’s not my internet connection the app literally just won’t open it immediately closes after opening to a pure white screen. I used to love the deals and stuff I got on the app but now the app is useless.
Crash and glitches 1/5
I have deleted this app and redownloaded it and tried 3 different phones and it won’t even open. You click the app and it crashes.
Glitchy but.. 3/5
Glitchy and freezes up a lot but with perseverance you’ll eventually get your order in.
I really wanted to like the McDonalds app, but I just can’t. Why mobile order when you’re forced to go through the long drive-thru line to get your food? Each location seems to have different times that curbside pickup operates, but you don’t know that until after you arrive to pick up your order. It defeats the purpose of mobile ordering.
Cant even use deals. 1/5
By Kealii Iaea
It sent me on a goose chase trying to recover my account to find out in the end that “there was an error/thats all we know.” So i guess it’s impossible for me to use the deals.
Freezes and won’t allow to remove expired coupons in checkout 1/5
By Gabriela Ortega
How annoying that I’ve been wanting to order things from the app and won’t even give me the option to add more deals because of the expired coupon , the remove button doesn’t work. Needs to be fixed. How frustrating
App issues 3/5
This app flakes out and freezes up a lot. None of my other apps do this. I’ve even had to delete it and reinstall twice. This morning it was stuck on the dinner menu at 7 am it finally unstuck around 730
Does not End your Order. 3/5
The app always glitches after I pick up my order. My order stays open and restrict me from reordering the next day or the time. As it shows me that the order is still open ( in the checking out process or to be exact in the pickup part). And I do not see an option to close the order, the only solution I figured is to delete the app and download it again.
As this can be seen is very tedious and inconvenient.
Not signing in 1/5
I work at McDonald’s and one day I got logged out now everytime I try to login it says it’s incorrect and to try again but I’m logging in directly from my google account without putting any passwords in
Deals menu 1/5
App has been broke for three weeks since the last update. There is no place to turn on location services in settings and you cannot order from the deals menu unless the location services are on and I don’t buy from McDonald’s when the app is broken. This used to be the best restaurant app out there but it keeps getting worse with every update. I choose Wendy’s now as their app is working great . It’s really fast and easy to use with lots of nice benefits.
The app doesn’t let you cancel order if restaurant doesn’t have it 1/5
This has happened so many times. You pay for the order and when you go to restaurant they don’t have it and they don’t refund you money or cancel it for you.
Can never use it 1/5
Literally every time I go to use the app, it never opens. Immediately crashes. I’m so annoyed by the app. Tried deleting the app and download again. But nope, still crashes immediately.
iOS version at least is great 5/5
This app is just great if u love McDonald’s
I really enjoy less contact and quick and go orders which this app provides.
The app needs to be fixed 1/5
The app hasn’t been working for weeks
I don’t know if it’s just me who’s getting this, but I can’t even open the app. Every time I open the McDonald’s app it instantly takes me out. I’be had this problem for months and it always says there is an error. Please fix this
App doesn’t work 1/5
The app won’t even load at first it was great but then it started acting up and logging me out so I would have log back every time and then it just stopped working I have deleted the app and downloaded again but nothing it got worse now it won’t open at all
I’m lovin it 5/5
Love my McD app
Best of all the fast food locations
Use it all the time
Order ready and paid
By Sc likeabutthole
Make sure you’re ready to pay full price for when coupons are activated, no point in even having this app if deals never work
Disappointed the still not working 2/5
Please fix the app, it can be open. I know you just fix it, but I can open it at all .
Will not open 1/5
By Thaddeus Buggs
The app will not open. It flashes a splash screen for less than a second and closes. Have deleted/reinstalled like others. Dumbfounding!
Description of Deluxe Breakfast 3/5
By Pats of Corona
App Doesn’t show what the deluxe breakfast exactly contains. So I had to wait in line and do it the old-fashioned way.
Not letting me in 1/5
Every time the dumb app log me out and won’t let me login. Saying it my connection which it’s not because I try everything but nothing. They should just delete this app for good.
Garbage...didn’t skip any line 1/5
Ordered and hit a system error at the end, had to wait in line anyways.
Never works 1/5
I’ve tried to use this app so many times and it’s never worked. I tried deleting it and downloading again and restarting my phone and nothing. Usually the app just crashes immediately when I open it and sometimes it opens but I just get an error message the whole time and nothing loads.
Orders stay 1/5
Orders stay in cart with deals after you already picked them up. Says there’s a deal in cart but it will not let you remove it. You have to uninstall the app for you to place another order. F**k that
I like the ease of customization but when a store gets the order wrong there needs to be somewhere on the app to complain and get a refund for whatever was not correct on the order. I paid extra for substitutions so if it comes as-is I’d at least like to get my money back for it.
I’ve tried everything. App crashes on open 1/5
I’ve turned off my phone, turned off wifi, just used wifi, used just LTE, I’ve cleared my cache, deleted and re downloaded app like 5 times, googled wth? Watched videos on how to fix this... Literally spent wayyy too much time on trying to figure out why this app will not open. After I finish writing this, I’m done. I will no longer spend a min.. no a second trying to fix this from crashing. It’s the only app out of, idk maybe 100, that won’t open. Thx McDonald’s for a seamless, wonderful experience using your app. Not.
No ability to change orders if items not available 4/5
By 🙋🏻😘🙄⬆️🚥🚕 taken
As with most food app issues, there is no option to cancel a particular item on an order. So the buyer ends up being charged for an item that is not received. Frustrating.
Glitches frequently enough to be annoying 3/5
It works fine most times but on some occasions the app will not allow you to sign in even though you have internet access. This wouldn’t be a huge problem if There was some way to order without logging in.
Fix it already.... 1/5
By AMC 2 Moon
Crashes every time I try to open the app. Can’t even sign in. It’s been like this for a long time. Hello?... Developers you can’t do your job?? 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Good until 3/5
Deals are good but it’s very upsetting having to wait curbside and then the workers telling you theyre not doing curbside. 🙄 the app needs to keep up with timing so dissapointed
broken app with ok deals 1/5
so many bugs and glitches to deal with for some mediocre deals. just saying
Every time I go to open my Mcdonald’s app when i’m in the line I always see that i’m logged out. When I try to log back in it always takes three or for time for it to actually let me log onto the app.
Can’t seem to have it my way... 1/5
Why can’t I order my drink with light ice, and I can’t get a bacon egg and cheese biscuit with a round egg instead of folded BUT I can order this via the drive-through and have to deal with the random negative people ?? PLEASE make these simple changes. My local McDonald’s customer service is randomly good, I would LOVE to bypass the inconsistencies with your app. I’ve reached out to the company directly recently and both representatives were extremely negative to me while explaining these requests.
Begging for review 1/5
Here's your review. Enjoy.
Thanks McDonalds.... 1/5
App crashes when I open it even after
re-downloading the app. None of the other fast food apps do this. Very unpleasant.
Won’t work 1/5
Won’t let me log into the app and it says can’t sign in please fix and update the app please
Review update 4/10/21
Still not working and crashing every time wouldn’t let me sign in or sign up it doesn’t work
Can’t sign in 1/5
Can’t sign in due to an infinite loading screen
Horrible Experience 1/5
Will not be using this app again. I ordered my food, I even got a receipt confirming my order and that I paid. But when I went to pick up the food, they claimed that they never received my order, and even though I showed them that I already paid for the food, and had the correct location and everything, they still refused to give me my order. Very upsetting.