Can’t sign-in or signup for the deals 1/5
By Tech Squad
This app has been glitched for quite some time now and I can’t sign in for the McDonald deals.
This app does not allow me to login. It constantly logs me out, and afterwards doesn’t let me back in.This has been going on for months. I have tried to make a new account and it won’t let me do that either. I’ve tried deleting it and re downloading it, and it still doesn’t work. It use to work, but now it’s terrible.
Will not add credit card 1/5
I tried to add a new credit card to pay for my meal, but after I put in all of the info, it just says “card not added” and kicks me back. Please fix, as this makes the app unusable.
Terrible experience 1/5
While the app usually works, I tried ordering but there was no way to checkout without physically being in the parking lot. I was told to cancel the order because this app wouldn’t allow me to put in what car port my wife was parked in.
Can’t Order Items 1/5
Every time I’ve tried to order something such as a Big Mac, it says “not available at this time of day” when the time will be 2pm. Has happened multiple times to me.
App not working 1/5
I did love app until recently it isn’t working at all. It keeps saying restart.
Double charging for orders 1/5
The app freezes upon checkout and says your order cannot be completed but they charge you’re credit card regardless. I will be disputing this charge with my credit card company.
I use to use this app to get the deals or order online. As of late I cannot even login and it stated there’s technical difficulties. This has happened on multiple occasions.
Useless, you still need to wait 1/5
You can’t place the order until you are in the store. And they couldn’t find the order anyway
Still not fixed 1/5
Getting that initialization error, can’t log in, etc.
Poor app and customer service 1/5
I placed a mobile order and it never made it to the selected McDonald’s. After waiting 30 minutes, showing the staff the mobile order receipt and the charge to my card I was told there was nothing they could do if the order never made it to their system. I could not wait any longer so I left without my order after having paid for it. I called the app support number and the main McDonald’s number and both told me I would have to dispute the charge with my bank to get my money back. This was by far the worst mobile ordering and customer service experience and I would never use this app or patronize McDonald’s again. I hope whoever reads this review doesn’t make the same mistake I made. I wish I could give this app negative stars.
I placed a huge order, submitted it and Uber Eats message said it isn’t authorIzed to communicate with app. You lost my business. Epic fail.
Garbage excuse for an app 1/5
Doesn't work unless you give it precise location. If Apple did actual QA they'd remove all apps that could function w/o location but demanded it. Privacy wise, you can let me override the "I'm here" button. You don't. I wish Apple would enforce privacy.
Used to be great. Now it’s useless junk 1/5
This app used to be great. Deals were really good sometimes. BUT, I haven’t been able to log in for months. It’s literally a waste of space on my phone now.
Fix your app please 1/5
I have been missing out on deals for months now because this app continues to say it’s experiencing technical difficulties and showing an error message.
App seems to be broken and McDonald’s is not fixing it
By Tinman N Oz
Out of the 150 apps I have this app is the most infuriating, with less than 50% success rate when ordering and I consider myself pretty computer literate. Loads slow when you need to order fast maybe because of animations. Locks on to McDonald’s WiFi disabling ability to pay. Confuses reorders when deals were used. Pesters you with too many buttons and suggestions when you are in a hurry. Menus constantly change and breakfast lunch dinner special menus are hidden. Refuses to recognize when you have arrived or mixes up locations. Condiments and water not on the menu. Allow yourself 10 - 15 minutes vs manually ordering in 30 -60 seconds to navigate the labyrinth of menus and prepare yourself for app errors.
They keep logging me out and don’t even have the right drinks to order with the meals it’s way different when you order there
Can’t log in 1/5
Email/social media already in use email/social media already in use email/social media already in use.
The app is useless when you can’t login.
McDonald’s this is a failing grade for me.
Cant paste password from password manager.
Difficult to do multiple orders 1/5
App doesn’t let you pick up an order for a friend unless you take their phone with you. No other place that I can think of does it that way.
Pay with app 5/5
By Small tech sari
How do pay with my app at the drive thru order and window pickups
No guest login. Buggy without location tracking enabled. 1/5
Can’t do guest orders anymore. -2 stars.
Does not work reliably (buggy) with location services turned off. -2 stars.
App does not work 1/5
This app hasn’t t worked on mine and my friends phone for months. It says having technical difficulties. Contacted McDonald’s customer service several times with no luck. I guess it s Burger King for now on!
S L O W, frustrating app 1/5
Frequently have to re login, takes so long to open and create an order that I frequently give up and order without using the app.
Glitches - says to restart all the time 1/5
The app now constantly glitches and says to restart. When trying to login, it automatically says login cancelled before even entering information in. It’s been doing this over a month, so I hadn’t used it. Tried it again tonight to see if maybe it was fixed, nope. My iOS is up to date, I have a lot of storage, I’ve uninstalled and reinstalled this app many times. Totally disappointing. I literally don’t even go to McDonald’s anymore because the app made it so much easier to deal with then the headache of the restaurant employees lol.
How do we get a refund for an item they they didn’t have available- a large coke. The persons that brought the mobile order to my car told me I had to go through the app. Huge inconvenience!!’
McDonald’s app wrong 1/5
If you need someone to pick up your order why they are out you can’t do it because either the app information is wrong or McDonald’s as a whole is wrong but they will not let any one pick up the order even when it gives a code to pick the order up.
This is for my free cookies and the Big Mac is fire no cap 5/5
By connor sender shield
Big Mac fire no cap
Nice nuggets 5/5
By Connor sirjomea
A swing and a miss 1/5
First ... this is the only food app that I have used that doesn’t allow you to pay through the app at the restaurant even when not using the app to order ...
And why don’t I always use the app ... because half the time it is showing the breakfast menu when it should be dinner or vice versa. The other half the time theme I and specials don’t match the menu and specials at the restaurant even when the deal at the restaurant is a National deal not a local special.
So the only thing this app would be good for would be to pay at the counter through the app ... but it doesn’t even do that.
THIS APP IS A SCAM 1/5
Two times I have ordered using the app in a month and both times they gave me half my order. I contacted McDonalds twice already and they have still kept my money and refused to give me a refund.
NOT Working 1/5
Lacks basic functionality in comparison 1/5
Orders are unavailable for pickup unless the phone that made the order is at the location. If mechanics like this are used, then the order needs to be shareable. My wife and I cannot pick up an order made by the other person. Massive flaw in functionality!
Doesn’t allow pasting a password from a manager 1/5
Says it all really, you have to come up with 8-12 characters of random hash and then peck it in by hand *every single time* you open the darn app. Crap design choice. Deleted. Would like to use but this is terrible. tip tap tip tap was that uppercase oh shoot missed a number
App doesn’t work 1/5
Tried to order constantly asking me to sign in. After signing in and , tried to order , wanted me to sign in again. This kept happening . Deleted app.
Can’t use at all 1/5
Can’t use the app at all. I never used to have a problem. Now all I get is technical difficulties every time I try to open it
Doesn't launch 1/5
The app doesn't launch at all, can't login
I've restarted my phone multiple times and it still doesn't work.
New update is BAD 5/5
By Create nickname dkdhsk
The new update won’t keep me logged in and I lost all my McCafé credits. It’s terrible. Fix it!
Works Great! 5/5
The app worked as expected, easy to create an account and pay with Apple Pay.
App does not work on ios14; iPhone 11 max. It says to check my internet connection when looking for a McDonald’s. As soon as the app is opened it gives an error stating to close and reopen. I have even deleted the app twice and reinstalled it. Then you still don’t offer security on the credit/debt cards. My account was hacked and you never contacted me to tell me. An order was placed and paid for in a completely different state. Luckily I got the email receipt and was able to hit card my card immediately. Then you would not refund the money, the bank had to and it’s not the bank’s fault you don’t have proper security controls in your app for the payment section. That’s kind of shady. Get it together.
I use Mcdonald’s app to grab a quick bite and I always take advantage of the deals. Logging in is ALWAYS a hassle. I can close the app and suddenly it logs me out and refuses to log me back in(I signed up on FB) saying the info is wrong... Trying to sign up is impossible because it instantly says “Please log in to existing account” I CANT! This app needs heavy fixing. My boyfriend’s and everyone else doesn’t go through this problem. I need these fixed before I decided to completely ditch this app and McDonalds as well.
edit: 9/23/2020- still atrocious.
edit: 10/19/2020- developers probably IP banned me so now i cant use the app at all! so thanks, MCDONALDS.
McDonald’s App - compared to others 2/5
By Mr. Rick-Fil-A
The app is not as user friendly as other fast food restaurants are. Not horrible, however, very busy and not user friendly...
Scanned Reward 1/5
It did not scan my reward
App Hasn’t Worked In Months. 1/5
It’s been a couple months since I’ve been able to use the app and it’s frustrating. I can’t use any deals or order online. I’ve sent in a support ticket and I never heard back.
Couldn’t even log in. Made a new account, and it made me log in, but I couldn’t cuz it said “Supplied verification code does not match”. You can’t do anything if you haven’t logged in, so the app is basically useless
Used to work 1/5
My app would work fine now all of a sudden it’s not working at all!!! I loved this app and used it everyday but not it won’t even let me log in! I had 4 free drinks on my app now for some reason I can’t even log in! Please fix as I used this app a lot
stupid app 1/5
literally tried logging in 20 times over the past 2 months and the app is glitched every time even if i delete and redownload
This app hasn’t worked properly for over 5 months now. It won’t even let me log in and most times it won’t let me open it before crashing and closing. I’m over it.