Not a fan 1/5
App has a huge glitch I am registered and it states reset password, I reset it states internet server down. Then I delete it and redownload then I try to log in it states not registered so I register again it states you already have an account, Grrr so I try to log in through face book it shows my Facebook I continue it states it doesn’t exist?? I then try to log in with google I’m sorry it doesn’t exist? Makes no sense deleted 4 times and installed come on how bout some help here
App not working 4/5
By Jolie Blon
This is my first problem with this app, keeps telling me not connected to internet but other apps are working fine.
Needs fixing 3/5
I can’t login to my account anymore because after this new update. All I get is a loading screen once I click enter. Also stop the app from login me out all the time after I use it. It’s a good app when it works. Please fix the login issue immediately
Used it 5 times so far keeps dropping 3 times payment won’t validate order try different cards and nothing also at times won’t place order keeps telling me to re start app or phone using IPhone 7 Plus
Great app but only when it works :( 1/5
I love the McDonald’s app! It’s so useful especially the mobile order!! I can order in the car and then go and by the time I get there it’s ready!
BUT! Half the time the app crashes. And it blames it on my internet connection. :( Please make this app better. There are multiple times when I would have gone to McDonald’s but the app was broken and I decided to go somewhere else like Chick Fil A which has a user friendly working app.
Can’t log in with Google 1/5
Tons of complaints. Still no fix. Do these updates even get tested? Does anybody read the “recent” reviews?
Order failed ALWAYS 1/5
50% my mobile order just failed without any reason. Clerk can see the order on their terminal but just unable process it. Even manager cannot get the order approval. It just wastes my time and my money. The engineer behind the broken payment system should be fired. IMO. As a software engineer it is embarrassing to see such a big company cannot even build an App working like Yelp has made.
Doesn’t work 1/5
This app is broken, it keeps saying “no internet connection”
Ronald McDonald Laughs As Millions Starve 1/5
By Millions Of Dead Cows
The stench of humans rotting smells just like fillet of fish and so does this app. No longer am I able to add a payment method since they updated the app and calling the help desk was a total waste of time. They don’t have any idea this is a common problem and want my home address to escalate. No that’s not happening, way to much information to give to corporate deathburger Ronald McDonald. All the Developers Response can reply with is a boilerplate “We are so Sorry you’re having troubles” tells you that they are totally clueless and a bunch of morons . Don’t bother with this piece of crap app. The best solution I found is to delete this worthless app and never bother installing it again. Slaughter and starvation from death corporation! 💩💩
dont know how peeps rate this 5 stars... 1/5
By jinnx'd it
This app is still ways to go before it could even earn 4 stars because of the unstableness, lack of support, bugs, and not to mention the lack of staff trainees in the restaurant when confronted w/ the app. yeah sure you get lucky once in a while the app will work for you, but for the majority in 1 year i used this app, it was more like crossing your fingers the app will work today kinda thing. im still hoping to be optimistic the app continues to improve but i really wonder why this app is a 4.5 stars!
Application critical error occurred constantly!!!!! 1/5
Can’t login 1/5
I’m unable to sign in or register, just says no internet.
I do have internet...
Can’t sign in! 1/5
Why give the option to log in using an email account if it doesn’t work. The sign up process worked, and I received the verification email to confirm. But then when I try to sign in, it gives an error and implies that I don’t have an internet connection. Really??
Nutrition and social media login 2/5
By This one's not taken
I use the app to get deals but am more likely to go to Wendy’s as their app updates nutrition info when you customize an item and I’m on a very low carb diet so I like accuracy. Also I logged in with Facebook initially and regret it as I’d like to not be on Facebook any longer and have to log in with it every time - reached out to customer service to see if I could change it and I can’t so I will probably just avoid using this app
Doesn’t work properly 1/5
By Feuobgakvwksbdobbd leaks
I tried to reorder, but the app added onions. There’s no way I ever ordered anything with onions because they make me sick. Tried to contact them but they never read what I wrote.
Doesn’t Work 1/5
By Man-E Man
Online Doesn't Work
I used to love this app. Today wouldn’t work at all. So frustrating.
It’s Crap 1/5
It’s nice WHEN IT WORKS. As someone in high school, I have to rush everywhere. So when my app keeps popping up with errors and I can’t order my food, the main premise of this app, mind you, I get a bit irritated. I understand an app can have a few bugs, but this is just absolutely unacceptable. A multi-billion dollar corporation should be able to manage such a simple task, but much to my surprise, they cannot.
Will not let you sign up or login 1/5
Total garbage and waste of time. App always claim there’s no internet connections.
Waste of time 1/5
I’ve downloaded and deleted this app 10 times now because you cannot order unless you have an account (which I have) and when I try to log in it just loads and loads and nothing happens. So I have tried to make a new account and it continues to say an error has occurred to restart the app. Don’t waste your time with this app
The most unstable app ever 1/5
Sometimes the app works, sometimes it fails at the order processing screen. Every time this app gets updated, you must hold your breath in hopes it isn’t broken. Where are these app developers from - a third world country? Get developers that actually know how to develop apps not ones that break the app with each update.
Can’t even login 2/5
By That Sassy Rainbow
App is so laggy and buggy that it won’t even let me login. Tried logging in with google and your fries literally just keep bouncing instead of logging me in or it’ll give me an error at the end. Deals also just aren’t as good as they use to be.
It does log out every week. 1/5
Every time i am trying to use this app, its just off.
I’m not able to log in anymore. Can’t even make a new account. This need to be fixed immediately. How can you use an app you can’t login to?
Couldn’t get past the registration process without crashing. Deleted.
It used to work for the most part. But now any location I go to doesn’t receive my order. Really annoying.
Broken app 1/5
This app was one of my favs. Now it’s terrible. It is literally unusable. I keep getting told that The app is “unavailable to social users” whatever that means. So I tried to sign up under a different email and it keeps telling me that I don’t have an internet connection. I’m done.
If 0 stars were available to rate... this app is a total waste of time & doesn’t work with any iPads 1/5
I have tried several times to Activate on my iPad Pro. my new The forced update has made this app totally worthless. I lost all previous deals and will not continue with a billion dollar company that can't even get their app up to par with the other food apps!!! Total waste of time and money!
By morning bunch
She is just such a wonderful smiling face in the morning. You have the best employee working, thanks, our whole table loves her personality ❤️
Pain and rip off!!!!! 1/5
Waste of time, can’t place an order unless at the location, may as well just go to drive through or inside. Only convenient if you are in line behind 20 people. Also triggers fraud problems on your card, so you end up having to get back in line and order anyway. Then once fraud protection gets cleared you get charged again.
Pointless app 1/5
Its really disappointing how you order a mobile order and they start making the order when you get there like 5 min this has happened three times in a row. like whats no point of ordering beforehand if its gonna get done when you get there it just does not make sense at all.
App isn’t working 1/5
I try to log in and it says it doesn’t exist. I try and create new log in and it says something went wrong. Restarted the app a bunch of times, still same problem. Downloaded the app again and it still doesn’t work 😑😒
Not good 1/5
It can be useful, but if you place an order and the store you’re at doesn’t have what you ordered, not fun! I have to go to the bank to dispute the charge. Recently I ordered a shake. I get there and the app completes the transaction while I wait curbside. Then someone comes out to inform me the shake machine is down. And the store can’t refund or cancel the transaction. Not a happy camper. Contacted McDonalds online about it. Told me I had to go to the bank to dispute it. Poor customer service. A lot of human error around this app.
Never works. Waste
Horrible app 1/5
1. It doesn’t allow you to change your paymemt method
2. Tells you to restart the app. Doesn’t work
3. Deleted the app. Doesn’t let you sign up again.
4. When I was able to use the app extremely slow. Doesn’t mater if you are on WiFi or a LTE network.
5. Not going to try again. Plenty of other place to go to who have on line ordering.
Constantly Crashing 1/5
A couple of months ago, the app started randomly crashing. It takes forever to load and whenever I click on certain buttons (e.g. "View Details"), the app crashes. Also, I can never see any deals. I used to get tons of wonderful deals; now, there always are "no matching deals at this time" and I can't see or use any of those signature mobile-app-exclusive deals.
Never works 1/5
I hate This app so much , it like never works it costs me xs the amount of time I’d normally spend ordering. I have to argue with the staff that I placed the order. Wait forever online to place the same order agin just ridiculous. Today’s the last straw. Don’t care how good your fries are !
My Favorite Mc Donald’s is in Sparta, MI. They are so friendly. 5/5
By Frappe Lady
We Love Mocha Frappes. It’s a great way to start the day. Frappe Lady
FIX YOUR APP 2/5
Sign in doesn’t work, I tried signing from my google account and it said “record doesn’t exist” had this problem for the last week!!!!
Plz fix and contact me when it’s fixed
Never work 1/5
Never can login or make a order always getting a error
Worse McD’s I’ve ever been to. 1/5
By Me 6975
Order number useful? 2/5
I give my husband the order number to pick up the order and they tell him it’s impossible to push the order through without the ordering device being there. What use is the order number then?! Stupid and shameful he orders less and it’s twice as expensive. Even tho on the app the meals weren’t meals because I had to manually add fries and soda. I can understand mobile order deals but it was ridiculous. Overall experience with app and and store: poor. I do like how it automatically included ongoing deals as you add to order. Good job on that part.
Mobile order is a joke 1/5
Mobile order never works, even though my card and the internet are both working. I even lost deals because of their screwup, unable to redeem them again. Burger Jing is gross and Wendy’s is okay, but at least they have better deals and their mobile orders work. I’ll stick with them.
Great deals! 5/5
Such great deals! Has made McDonalds my favorite place and I rarely go to Starbucks anymore. Just got an app coupon for a free fry with iced coffee (iced coffee is better than SBUX anyway and low cal if you get sugar free vanilla syrup like I do) so snack stop was only $2.14 instead of $10+ I used to pay at Starbucks.
Store can’t offer refunds 1/5
I ordered ice cream Sunday’s in the app. Their machine was broken. Couldn’t get a refund in store. I still don’t know how to get my money back.
Terrible app 1/5
By Face Canyon
Log in and stability is for crap.
Account verification is junk 1/5
Account verification is impossible to complete. Must be me since so many use this but oh well.
error i cant log in 1/5
error when start the app, i cant log in
wont let me sign in 1/5
wont let me sign in