No good offers 1/5
No good offers no deals
Lee’s app feedback 5/5
By Tricee Lee
I find it so convenient. Thanks for the app, yes; I am so loving it!
This app worked well at first and had some good deals. I have had issues with it not working or the deal being vague. I have a free McCafé but iced coffee won’t work. Also almost all of the deals aren’t really any better than other specials available at the restaurant.
Trash app 1/5
The app will only allow lunch and dinner options at 7:30 at night. Everything in my basket displays as ‘not available at this time.’ What’s the point of having an app that doesn’t work?
A great snack 5/5
By Chicago Art
Always consistent and good, I can’t eat Taco Bell anymore allergies to pork
Mobile pay not working waste of time 2/5
I like the app, but recently at my closest McDonald’s when I submit a mobile order it won’t accept my payment so I have to go get cash and go inside and pay. Which defeats the purpose of the mobile order and not getting out of the car. Is this an app problem or a problem with my store?
Absolute garbage 1/5
The title says it all. This app is beyond worthless. Total junk that does not function. Zero stars.
Will not work without WiFi 1/5
Most useless mobile app ever. Only will work on WiFi connection mobile keeps saying can’t connect to network tried for hours reloading and deleting app and it logs you out then you go to your email to log you in go back to passwords I don’t care how many t mobile free whoppers I get never will I use this app till BK changes this app back
Doesn’t let me log in anymore 1/5
It says record doesn’t exist with any of my accounts out of nowhere, I’ve used this app for about a couple years now and now this happens
Favorites still broken. 1/5
Don’t bother saving favorites with customizations. Customizations are randomly removed when you add it to your bag, an must be redone anyway. Just when I thought it was fixed, I got lettuce on my no-lettuce sandwich again. Not the restaurant’s fault. App said no lettuce. Ticket says lettuce
By Millions Of Dead Cows
Avoid this app at all costs! Read the other reviews about people getting their accounts hijacked and orders being placed fraudulently. Do not use this piece of trash app you have been warned! Expecting another lame “Sorry you are having difficulties” Developers Response 🙄
Bad app 1/5
By postmasters butlers
I closed my app mc Donald's couldn't get my order right with the app or without the app I just won't go back .
Worst app ever 1/5
By Emperess Nicnack
It glitches it was double charging both my cards at first smh wrote them they couldn’t do anything about it they give you the run around like they are going to help but their not your better off going to Wendy’s or Popeyes where the app at least works right
Hacked my credit card 1/5
I wouldn’t use this app ever again. My credit card got hacked and they make I nearly impossible to close your account or delete you card. Watch out !! They order for the app in different states horrible
Refuses my Debut Card 1/5
I can’t use anything but APPLE Pay which is linked to a high interest credit card. It fails every time I try to use my debit bank card
Not reliable 1/5
Confusing to use. Takes longer to get mobile order than it is just to sit in drive thru lane. I watch 4-5 cars go through before my order is delivered to assigned parking space. Done with this app and done with McDonalds.
Totally Stinks Bad App. I 1/5
By Clay grandma
It will not let me log on
DO NOT USE! 1/5
I rarely leave reviews, let alone negative ones. The app functions fine yes BUT there is little security. If you save any payment information, it can easily be used by hackers. To make matters worse, McDonald’s will NOT refund you for the money that was stolen from you via their app. You will get sent coupons and hope that your bank will cancel the transactions. I’m a very conscious user when it comes to using my bank information online so I was absolutely appalled when 3 orders went through on my account in the opposite side of the country. Again, the app works fine but don’t store any card information unless you want your money stolen.
Stole my credit card info 1/5
This is absolutely ridiculous. The security on this app must be extremely weak. I had a fraudulent charge show up a week ago. Someone has a wonderful $18 lunch from McDonald’s at my expense. I live in Missouri and somehow someone stole my info and was able to order using my credit card in California. I’ve tried to reach out to McDonald’s in multiple occasions and they continue to ignore me. I did some online research and found this is not anything new. It’s been happening for two years yet McDonald’s continues to use the app and ya not fixed the security issues. Don’t download and if you do, don’t upload credit card info into it. Otherwise, you may get stuck buying lunch for some bum out in California.
App needs fix 1/5
By soundcloud is bette
It won’t let me log in saying my account doesn’t exist and then when I try to sign up with the same account it says my account already exists, just ridiculous can’t even use the app really needs to be fixed
Could never get past email activation 1/5
After multiple attempts to verify my email address I gave up. Ridiculous. No matter how many emails you request for activation it simply doesn’t work.
Doesn’t work 1/5
Can’t sign in or make an account, just keeps loading forever. Worthless.
Bad app 1/5
It’s the worst not except password don’t think they want us to have it! 2
A whole hour 3/5
By Mrs West02
I’m a single mom who needs deals, when I have to wait an hour to use deals after I’ve used one that’s horrible! I understand not being able to use 2 deals at the same time, but I can’t use it even after I’ve paid for my meal and want to use my app again for more great deals! This is the pits🥺💔
This app is not allowing me to register and sign in.
Stupid app worthless 1/5
What is the point if this? I still have to be at the store to order.
Takes longer to order the the flipping app va just telling some one. But now McDonald’s has my credit card and email. Deleting the app asap
By c-10 68
Overall poor. It never accepts mobile payments.
Someone hacked into my account 1/5
I live in Las Vegas. Someone in California placed a $30 order last night from my account. Clearly it was hacked. You need to make your app more secure by adding a passcode or 2FA. See how Starbucks does is by adding a pin for another layer of security or shutting you out if you keep guessing incorrectly. Now I have to go through the inconvenience of cancelling my card, waiting 10 business days for a replacement and changing it on all my other accounts. Make your app more secure and require better password combos!
Doesn’t accept credit card 1/5
Will not use anymore for curbside
Workers admitted they have problems with app. Happened the last two times I used it. Happened awhile back so I avoided using app. But thought months have gone by it must be better now. Unfortunately it was worse and now I have 8 credit card charges for the one order. Not worth the extra time and frustration. Apps are supposed to make things faster. But it took much longer trying to figure and explain situation. Very disappointed
Whats the point of making an online order if i still have to sit in line and pay in person and then wait some more for my food.
I cannot for the life of me pay for my order. Restarted, redownloaded, then my phone off and on. Still nothing.
For a while this app did not fail me but time after time it has. It’s very convenient when you are a busy mom to have this ordered on your phone and when you pull in the order is placed (especially if it’s rush hour). Lately there has been a constant issue. They tell me they can’t find my order or I can place it even if I’m in their parking lot. Today took the cake when it told me the store location I selected was closed as I’m sitting out in front of it at 4 in the afternoon. The store wasn’t closed just another problem.
Rude as hell 1/5
Your manager at porter ranch Ca should not be a manager. I told her I wanted to use my app and get the $3.00 off if $15
First she told me she couldn’t do the process.
I don’t like that I cant you but one offer at a time for the Preds wins!
Poor service 1/5
By upset customer bc
Tried to use 20 percent off chicken nuggets aloha McDonald’s said they would not honor the deal and it was up to the McDonald’s stores if they want to or not. Bad business.
Why you take so long huh 1/5
The McDonald’s fast food is not fast
You don’t need my GPS 1/5
I am where I say I am. Period. End of discussion. Uninstalled.
I received 12 transactions for the same order! 1/5
0 stars!!!!! This was my first time and last time using this app! I ordered my food and payed as any person would normally do, but to my surprise we arrive at McDonalds to hear we didn’t pay. I showed the reservation number on my phone. Then I checked my account through my financial institution at first I saw 8 transactions both negative and positive, then 10 and now 12 transactions. I called my financial institution because of course the McDonalds I ordered from doesn't have anything to do with the McDonalds app. I also tried to call corporate and they’re closed but they will be hearing from me!! I am very upset and blame myself for trusting this app because of the name and logo!! Anyone wanting to download this app beware!! I don’t believe it’s secure!!
After calling the customer service number on the app, nothing was don’t to resolve my issue. All they said was we’re sorry that happened to you and we will send this to our team to make sure it doesn’t happen again. Then the rep went on to ask for information on the receipt, which I gave him. Then he started asking personal info abt my phone and what software it’s running. I let him know it’s up to date with the app. The app was just installed so it was current on updates as well. Then he went to ask for the last for of my card I used. I kindly told him no that I would not be giving that information again. I said you should have all the details from the receipt number I gave you. Should you need anymore info, I can have my financial institution call, he immediately said no, no you’re good. After that he got off the phone with another apology and I haven’t heard from anyone. Pending Transactions are still coming through and these are all positive and not showing a reversal. My card was charged more than $250 for a $36 meal! I am warning everyone I know NOT to use this app! My financial institution is working to get my money back and has cancelled this card. What a horrible experience and a complete waste of time. So much for convenience.
Doesn’t matter if I ordered 10 min earlier or 30. When o arrive to pick my order up IS NOT READY I must wait anyway, next time I’ll use Drive thru
Lost Customizations 1/5
Since the app has been updated, the customizations are no longer showing all of the options. I always substitute folded eggs on breakfast sandwiches with the round egg - now the option is no longer there under customize.
Love the App 5/5
Love this App. Super easy to use saves recent and favorites. You get lots of discounts for doing mobile orders.
Sucky Service 1/5
The crew was rude they don’t understand how the app works very disrespectful you guys are not good enough to be rude to people
Same as always - doesn’t work 1/5
As always it doesn’t work. The initialization error comes up. I have two iPhones and an iPad. It happens on every single one.
Mobile payment doesn’t work when I arrive at the restaurant. 1/5
This is the second time that the payment failed when I arrived at the restaurant. One would think a corporation the size of McD’s could make an app work.
Stop with the constant full screen adds 3/5
1 Star because when we open the app we have to X out of the coffee advertisement; enough is enough! Isn’t the 1/3 screen on the home page of “buy coffee” enough?
We can’t use the app with the paper coupons we have. Why don’t you take the time to add QRC codes to coupons so we can scan them with the app?
I don’t want two shakes, I don’t want two quarters, I don’t want two of anything;
You need to have a way where the store can indicate they are out of something like the shake machine is broken or they don’t have hot fudge sauce. Or even ONLY the drive thru is open, so you can’t request in-store pickup.
Smooth flawless app 5/5
Gets out your way and is a easy way to get delicious food at your convenience
Least intuitive interface ever 1/5
By Dean Wormer
Geez it takes forever to scroll/tap through the various hoops to place a simple order. Quicker just to run inside and give the order to a live worker.
Hacked (Do not enter personal account info) 1/5
Bad App. Will not enter my account info ever again. I live in oklahoma and someone in California placed an order with my account.
I noticed you replied to my comment. You can say to contact you about this matter all day long. Already called and it was a waste of my time. There is nothing you have done about this and it looks like I am not the only one that this happened to.