Still won’t work after updating 1/5
After a couple of updates the app still won’t work? I’ve tried to log in and it just won’t work? I would’ve loved it but that bug needs to be fixed!
Extremely Long Wait. 1/5
I have been waiting in my spot watching the line for over 15 min
Says I used the deal when I just open app 1/5
Says I used a deal and prompts me to wait an hour to use a deal when I first open the app. What is this?
Signing up 1/5
Why is the app not allowing you to sign up or sign into any account on iOS! Super annoying
Not good 1/5
The password keyboard does not work and forces facebook to see the information use in mcdonalds app
No option for seltzer water 1/5
By Reviewer 1976
There is no option for seltzer water
Worst App Ever 1/5
I haven’t been able to even use this app for a year! I can’t log in and I get the same error message about App Initialization. Or it says no internet connection when I definitely have it. I have deleted and re-installed multiple times, super frustrating! Please fix this for iPhone.
Last step 3/5
I often seem to forget the last step. I press the pay now or pay button and then end up waiting out here and looking to see what happened and then see that I didn’t do that last step of finish and pay
Mobile Order not Getting Acknowledged 2/5
My last two orders (Mobile, using the app) were done while I was parked in the McDonalds lot and the first one took a minute to be received. Today it wasn’t, the clerk at the drive thru said her manager advised I should drive around the building a few times and see if it goes through. I ended up waiting 5 minutes, it never went through so I went inside to do my order. Took all the convenience and safety thought out of the deal.
Great service-no mistakes!! 5/5
By macomb gardener
This is the 5th time I have ordered for me and the family. Fast service and always hot! And not one mistake!!
Order is already started 3/5
Frequently when I use the app, and order already appears. It’s usually something I ordered previously, but I have to go in and counsel that app order. Today I was charged for an identical order from yesterday, but it was in another state! It is still pending, And I’ll see if it goes through. Once when I got to the drive-through, they could not find my order. I chose not to re-order because I couldn’t get the deals without the app. I was assured I would not be charged since it hadn’t been completed. To my surprise however I was charged and had to go through my bank to cancel the charge. There are definitely some bugs to be worked out
Login in 1/5
The app won’t let me login or do anything it says it a technical error but it happens every day so I can’t use the app because it won’t let me login in.
no internet detected?! 1/5
By poopy poton
lately i cannot place and use curb side pick up!!!
App isn’t working 1/5
By A1i wafa
Can’t login, can’t sign up
I deleted the app and reinstalled it and it’s not working I’ve been trying and waiting since December 2020
For several months now this app has not worked. It keeps saying technical difficulties. I have deleted and reinstalled several times. Rey disappointing!
Making more difficult to do anything simple 1/5
Simplicity was key for the app now takes a extra 5 minutes to customize a meal
Long wait 1/5
By Bob in Rio Ranco
I used my Mac Donald’s app to order breakfast and when I got there and hit the drive through button it gave me my pickup number but when I got to the window they didn’t have a record of my order. So after talking to three employees at two different windows I was told to wait in a curbside space and they would get back to me. I’ve been sitting here 15 minutes still waiting. I’d leave but I’d already paid. 24 minutes and they finally brought my breakfast to me. This is not fast food.
“Open app in phone” 2/5
I don’t want this dumb app on my phone, that’s why I’m trying to put it on my tablet.
So Easy 5/5
The app makes the ordering and contactless curbside so easy. Thank you !
I can’t Sign in , the app doesn’t work
Stuck in Old Orders 1/5
When I’ve picked up an order, why is the app still stuck in that order the next time I use it? I’ve been complaining about this problem for over a year and it’s still not fixed. I can’t start a new order yet again this morning, so I’m off to Wendy’s.
Ordered food, payed, I’ve chosen curbside pickup... and guess what, they don’t do curbside pickups. And of course their app forgot to mention it. And i am driving a semi , so I couldn’t use drive through... useless app, deleted it
Time doesnt work properly 1/5
Cant order a burger at 12 at night only for them to tell me theyre not doing breakfast at all at that time. This app cant do anything right
App stopped working 1/5
After the last update, my app stopped allowing me to sign in so I can’t place orders.
By Mc not loving it!
The app never knows when I’m there to pickup my food.
App works when it wants 2/5
I used to LOVE this app because of the deals they offered but now, it doesn’t even connect for you to log-in or to use mobile order. Complete waste.
PLEASE UPDATE APP 1/5
App worked fine on my 11pro a few days ago. Current iOS and current app updates. I’ve been logged out with a message saying a fatal error has occurred. When I attempt to log in, it says they are having technical difficulties. It acts as though it cannot connect to the internet. Will not sign in, allow password reset, or even to create a new account. I’ve got tons of free coffees saved up and use the Deals almost daily. Contacted McDonald’s app tech support to no avail.
PLEASE PLEASE FIX THIS!!
Doesn’t work 1/5
By Ramaj Snacks
App never lets me log in so there’s no point in having it
The deals are great 5/5
By SirPoonSlayer of PoundTown
I only go to McDonald’s because of these sick deals. It is cheaper to feed my family here every day than go grocery shopping. Even as my wife and kids continue to pack on the pounds and eat more and more, it continues to be cheaper and cheaper. These deals just get better and better. The mobile deals are sick.
Payment Glitch 1/5
Vey bad. Adding new payment button and keep looping restart and try again. Trying 3 times to delete apps and reinstalling. Such a waste of time. I have spend over 1 hour of time to add payment method without success.
Always issues 3/5
The app doesn’t communicate with the restaurant well. We always have issues
Lacks ability to make special requests 2/5
By Heather in California
Unable to specify that cheese burger be cooked well done (ornother such special requests) will limit my use of app and use of delivery options.
My McDonald’s 5/5
I work here. I’m proud to say that our products are fresh! I fry them with the care as if I was feeding my family. Come visit us! I’m loving it!!!
Please fix 1/5
App is useless bc it won’t let me log in anymore
Good app. 3/5
Quick service after ordering. Only problem I have is ordering something that is not offered at location. Paid for a mocha frappe at another location, and they will not refund money spent on the app. Make sure they have what is on the app before ordering.
Won’t Accept Payment 2/5
The app seems fine for setting up an order, but when it came time to pay, it absolutely would not accept my payment no matter what I tried.
I tried 3 different cards, both directly and through ApplePay, and nothing would process.
I’m certain that all three are in good standing, too.
I tried to go into the restaurant, but it was locked up tight, so I had to sit in one of the longest lines ever because the app failed so badly. At least my card was accepted this way.
Very, very frustrating, especially since the gal taking payment wasn’t wearing her mask over her nose. Mickey D’s is terrible about that, but I digress.
Three stars off because this is such an epic failure of the app. If they fix this, and if orders actually get filled accurately, I’ll add them back.
Won’t give any of the deals 1/5
I’ve downloaded the app 3 times but the deals do not show up. Seems like a bait and switch
App hasn’t worked on my iPhone since Oct 2020 1/5
My app has said critical error since October of last year and it won’t find my nearest McDonald’s which is 3 miles from my house!
Losing money 1/5
I loved the app in the beginning. And then it started stealing my money. Had an order for about $6 and some change. Paid on the app and when I got to the window they claimed payment was declined so I had to pay for it at the window and the app ended up keeping $9+ for that transaction. I called my bank who told me to call McDs. Then McDs tells me they having nothing to do with the app. I got frustrated and gave up. Used the app again hoping that maybe it was just a glitch. And ended up losing money again. That’s was it! Deleted my card info off the app cause I can’t afford to keep losing money.
Perfect way to order food for today’s pandemic.
By awesome glitz
I’m the app is great but it won’t let me add card
Friendly service! 5/5
Everyone was so friendly and helpful. Thank you!!
I’m loving it 5/5
Great app for when your low on cash
Love it 5/5
When they get the orders correct and the mobile ap works it’s the fastest and easiest way to order. Only complaint is the Frappe machine seems to be down a lot.
Wrong menu 1/5
By Extra Saucy
App can’t read my time zone. Making me order breakfast at 1:30pm. Won’t allow anything else. Can’t fix it. Blows
Developer reached out with “fix”. Which didn’t work. This means I can’t order breakfast bc the store isn’t serving it. And I can’t order lunch bc the app won’t allowed it. They should hire real programmers to fix this
App doesn’t work no matter what I do 1/5
My fiancé and I used the app all the time, always looked forward to seeing the deals and then all of a sudden, the app stopped working, kept giving errors. Wont let you sign in, or even sign up, I’ve deleted the app multiple times and reinstalled only to be given the same issues, I’ve contacted the support center, but I have to call the mobile support team now. No food app should be that difficult, ever.
Poor for such a big operation 2/5
Lots of errors. Doesn’t update location. Constantly telling me menu items unavailable when they are there. Thinks 9am is lunch service. When I complain to store always get “yeah we have that issue a lot with the app.”
The biggest appeal to this app was the option to order ahead bed then do a mobile pick up/take out and avoid outrageously long lines on the drive thru. Needless to say it doesn’t work. You order get there and then it won’t take your payment when sitting in the mobile order pick or standing at the door like a fool. So after sitting there for minutes trying to get it to work you finally give in and get in the now even longer drive thru line. What a waste! I can get in the drive thru without an app.
Clean up your app 3/5
By Finzleft Rick
The app has gotten better. But it still has a way to go. Someone in a responsible position should USE it and check it out. There are two different drink selection methods, depending on if you go to it from the main menu or if you’re adding a drink to a combo meal. From the drink menu it’s well organized, you select the kind of drink then the size. Coming from the combo option you have a huge list of drinks starting with extra small of each drink, small of each, etc. and there seem to be things missing from that list.
There are other issues as well, where it’s just clumsy and disorganized. Check it out.