Used to be better 3/5
The deals used to be pretty good, but they just keep getting worse over time, while the prices continue to climb. It almost isn’t even worth it anymore.
Also, if it’s over $10, for a burger, fries and and a coke, it’s not a “value meal.”
Best app EVER! 5/5
They have the best deals! Never had any problems with the app. Totally recommend to everyone (:
Good Deals but Undependable 3/5
By R U KiddinMe
Waiting in drive thru, arrive at window and my deal disappeared and it would not reload. Another time drove to McDonald’s opened app said “not available must update” data was working great, but update would not load, after 15 minutes I gave up. Some food is too expensive for what you get, especially when fries are only half full, better with the discount if it works.
I wasn’t even able to place one order on this app. I kept receiving different errors and wouldn’t let me add a payment option 👎🏼👎🏼👎🏼
Frequently fails 1/5
By Jim H (MN)
Only seems to work about 50% of the time. Doesn’t seem to be any faster for drive up service. Rarely works for dine-in. Ordered food today and it told me it should be about $19 dollars but then it “encountered a problem” where I had to go to the register and it actually cost $36. Most employees that I have interacted with around the app don’t seem to know what to do when it tells me to talk to them. Mostly disappointing.
Pointless, mostly 1/5
The app uses geofencing to determine the location of your phone. If the person who orders doesn’t actually go to the store, you can’t check in, which means the store doesn’t get the order, and whomever went actually has to park, go in, tell them the code, and THEN they begin making the order. Truly useless, and uninstalled.
Piece of junk 2/5
This app NEVER works right the first try. Now, it won’t accept auto-fill from PwSafe, plus you can’t copy/paste the password. Lousy user experience! At least implement fingerprint login, for crying out loud.
Use to not have a problem. 2/5
We use to never have issues with this app. Now, for a few months, when I use curbside it says it always can’t process our payment, to choose another one, and then give us the same error with a different card.
We go to the drive through, pay that way, and go on.
But the McDonald’s app ends up charging us 4+ times for our order. Which is not okay, because charging someone $16.41 four or more times adds up.
Latest update doesn’t work! 3/5
Ive been using the app for a while and the updates seem to correct a lot of isues from the past.
Today however I placed an order. There’s two McDonald’s across the street from each other and as I was driving to the one I ordered from(needed espresso and the other doesn’t have espresso) it kept changing to the wrong store. When I finally arrived it said updating total for the “new” store. Then it said I couldn’t use the coupon for $1 off cuz it’s already been redeemed. I restarted the app and it said I already received my order from the store I wanted to pickup at. Was trying to use curbside service. So I went in and they apparently did receive my order but I never got the message on the app saying it’s been successfully processed. The auto gps is a good idea... except when there’s two McDonald’s near each other.
I don’t want notifications. 1/5
I downloaded the app today and tried to place an order but didn’t finish it because I got busy. I came back to the app and it kept asking me if I wanted notifications in which I said “maybe later” it reloaded and asked me again and did this until I finally deleted the app. I re downloaded it only for it to repeatedly ask me if I wanted to receive notifications. I never even got to complete my order.
Good deals but it’s buggy. 2/5
Old orders always stay in cart even though I’ve already picked them up. CONSTANTLY!
Had to reinstall app because I couldn’t get the last item out of the cart (that I already picked up)
I don’t know about any of the other McDonald’s but the one I always go to if you’re going to order with the mobile app (which I love because of the deals) just pick it up through the drive-through or go inside because they will have you waiting outside for 15 to 20 minutes. I don’t know if they feel like since you’re waiting outside you could wait longer or something. this is not the first time I’ve waited this long that’s why I started going through the drive-through but the drive-through was long so I figured I’d sit curbside. It’s been 15 minutes and all I’m getting is 2 mccafé drinks.
Constant updates 2/5
By sp what
Every time I go to use my codes it has a new update and all my discounts for coffee disappear
Constant need to update 1/5
Since we only eat here 1-2 times a month, every time I click the app, it requires an update! Chill McDonald’s! This isn’t angry birds!
Update constantly 2/5
Don’t ever expect to check deals in line bc this thing needs to update constantly and won’t let you use it until you do
It’s getting really old not being able to login 1/5
I used to love this app and used it all the time. Now for the past several months I have gotten various error messages and not been able to login. The most common has been internal server error. I have removed and re-downloaded the app multiple times with the same outcome. Every other app on my phone works just fine. Very frustrating!
Still Billed for Cancelled Order 1/5
Tried to use the app with Apple Pay. Usually when it asks for the fingerprint the order is received. Didn’t click on the place order button. When I got to the store, they didn’t get my order and took it over the counter and told me to cancel. I cancelled the order. A few days later I saw a recent order which was totally different from what I put in the app. Checked my credit card and there was the bill. Tried to call the number listed on my cc bill to dispute the charge. It did not work.
Pretty great except 2/5
Edit: looks like the ordering bug is still there. 😕 After ordering and receiving a couple of orders, when I open the app, the old order is still in the cart and it requires deleting at least one thing from the cart in order to place a new order.
Looks like the ordering bug has been fixed!
I love this app for ordering and customizing sandwiches! It makes time at the drive-thru so much shorter.
There are still favorite items that are no longer available that just stay there in the favorites list. I should be able to remove them or they should just disappear.
By Tarik Walton
You should add PayPal.
First time using the app. I place my order - kids are super excited because they are getting donut sticks!
Sitting in the spot already checked in for over 5 minutes waiting for the order to come out. Finally a very nice girl comes to my window (empty handed) to inform me that McDonald’s doesn’t even sell the donut sticks anymore and she’s not even sure why the app let me order them.
Now I have two very upset toddlers 😥
Terrible App 1/5
Okay but was much better before 2/5
By J jay tran
The deals on here are okay a lot of them are repetitive and each week is the same. This can be good or bad depending on what you like. The app definitely used to be better, before you could use more than one deal when you visit but now they have an hour in between each deal. The deals used to be better as well, I remember when new users made an account they would be rewarded with a free sandwich with a purchase, however now they don’t do that. Also there used to be free fries with purchase on Fridays and one dollar fries I miss those deals. The updated app has some “deals” that aren’t really deals for example the 20 piece chicken nuggets are advertised as $4.99 but the regular price is $4.99. I wished the app had more diverse deals then just repeating the deals for weeks on end.
Mobile Ordering Hours Out-of-Sync 2/5
Does not allow mobile ordering (says location is not open until ________) for several nearby locations that are still open for a couple of hours (or 24 hours) and have mobile ordering listed as an available service.
By Monroy Magazine
Very disappointed 1/5
By It'$ #~Dogg'$ I~Phone
The app kept telling me that my payment couldn’t be processed to try again. After many attempts, it charged me over ten times and still made me go in and pay! I will never use this app again.
Won’t save card Info 1/5
Anyone else having issues checking out from the app? I’ve deleted and re-downloaded the app, I’ve updated it, made a different account but every time I try to save my credit/debit card info, it gives me an error message saying something along the lines of “card not saved.” I’ve tried different cards and it simply will not accept any form of payment
Update update update 3/5
Deals are awesome, but the app has gotten so annoying with having to update every other week and no way around it.
Always loading 2/5
I haven’t ordered through this app but trying to add codes for the Toy Story 4 trip and it’s constantly loading. It doesn’t save your login credentials and is extremely annoying. I honestly don’t even want to try and order through the app.
Where did the good stuff go? 2/5
Every update (which seem to be ever-present) comes with fewer deals. At first I used the app on most visits but lately the only use I have for it is the Buy 5 Get 1 coffee card.
I have issue that scanning the app to count a coffee purchase counts as a coupon so I can’t use a deal and buy a coffee in the same purchase.
I also have been unable to add my debit card in the app for several updates. Very frustrating.
REALLY dumb that I can’t place the order for someone else to pick up. I can with almost every other food app but McDonalds wants your location. I will be ordering from somewhere else from now on.
Deals are good 4/5
The deals are good, but they use to be better when it first came out. Everything else works great.
5.23.2 removes the option of customizing a Big Mac with Onions, moreover No Onions.
Rip off! 1/5
It would not even let me sign in work on that ok
What happened to the great deals? 2/5
There are a lot less deals than before and all the good ones are gone. We haven’t used any deals in months which means we don’t go to McDonalds as often. We go where the good deals and rewards are.
Requires updates WAY too frequently 1/5
By Startup Rockstar
Stop requiring so many updates so often
Use to have decent deals 1/5
Now they have crap for deals, just raised the menu prices and threw out the decent deals.
***updated since they replied to me***
“ Thanks for reaching out! Our goal is to make sure our customers enjoy using our app and your feedback will help us understand how we can improve it for our customers. We are continuously working to improve our McDonald's Global Mobile App."
If your goal is to make sure customers enjoy your app, why would you reduce the amount of deals??? That’s a flat out lie. Don’t do that.
You want to improve? Go back to having decent deals on your app. Ta-da! Was great before, now it is not.
Does not take make to fix that.
No cheeseburger kids meal 1/5
Only hamburger or nuggets!?!
Updates too often 4/5
I like the app but it is so frustrating when you get to McDonald’s only to find out you can’t use it because of a new update!!! Leave it alone for awhile!
THIS APP DOESN’T WORK 1/5
I wanted to try and use this to get some deals on my food but yet the deal thing doesn’t work so what’s the point
Dancehall Link Dot Com 5/5
By Dancehall link
Love it, only way I go!!!
Amazing & Improving 5/5
By Jimmy 216
This app is great & the team fixed an issue I had with 100% satisfaction. I hope they allow the ability to add a gift card as a method of payment.
Sends Orders to Other Restaurants 2/5
Orders keep being sent to restaurants other than the one I specified for pick up
Special orders 2/5
I like my bacon almost burnt. There is no place to request that on the app. Which means I continue to wait in line for the drive through.
Would be better if.... 2/5
I don’t not get my proper rewards for my frappes I should of had plenty of free ones but nope don’t get the rewards I deserve....
I enjoy eating at McDonald’s the food
always fresh and they have and they have the best deals than most fast foods,where can u find a large coke for a dollar
deals don't work 1/5
the apps never work on "deals"
What a waste of time 1/5
Order online. Great! But wait until you get to the store to begin creating the order? Idiocy. The whole point of ordering online is to save time. I can do it just as quick on a kiosk. So what’s the point?
Lukewarm limp fries 2/5
Mc Donald’s on Casa Grand In Maricopa AZ. After 3 minutes the fries were barely warm and limp.
App doesn’t work properly 1/5
Deals page doesn’t load, can check out keeps asking me to fill up all the fields when everything is already filled up. The app gets stuck on a loop when asking me to enable notifications. I select no and the page just reloads over an over again and keeps asking me to enable notifications.
Decent app but... 3/5
By Echo Farious
Good Lordy, this app requires too many update. Obnoxious.