I will change my review when it gets better. 4/5
1st impression- horrible. I paid $50+ for a dark spot remover, it’s really the only thing I wanted to use. Shipping took forever! I finally got the package. Beautiful box, beautiful decorations inside. I received 4 products but NOT my dark spot remover.
Before I even used the products I contacted customer service. Still haven’t got a response.
I tried to find a chat but it’s just the “doctors”. I told them, and they didn’t care at all.
I emailed customer service again requesting a refund.
The products so far work really well. I would recommend them to a friend.
This company needs to have ways for a customer to EASILY contact them. There’s no phone number either.
I googled and googled and I couldn’t find anything.
I don’t know if I would renew my subscription yet.
Update: 2nd Impression:
Not impressed at all with customer service. It takes them about a week to get back to you. I canceled my membership on the day they delivered my first package , I was upset that my dark spot remover wasn’t in there so I canceled my subscription.
Now a month later I got charged for it and I was wondering why. So I contacted customer service BEFORE my package was shipped out. They took forever to respond like usual . And by the time they did my package got shipped out and they won’t give me a refund. Wow.
I’m blown away 5/5
I’m blown away by these 3 free products. I’m almost 15, but only recently began to really break out. I kept on seeing ads for this, but I thought it was way good to be true. After awhile of continuously seeing ads, I decided to download it. Once it scanned my face and I saw the price, I though why not, and bought it. Even amidst all of this craziness, it still came within a week. I’ve only applied it twice, and I swear, my blemishes are disappearing, and my face is glowing!! Definitely buying again, and I suggest you do too!
Stole my money 1/5
Not only did these products not work for my skin, but when I extended my trial to see how the rest of the product would do with my skin, they charged me $30 for a new package anyway. When I emailed support I got one email back asking for all my information, after I sent them everything, I literally got no response, no refund, AND NO PACKAGE. So not only did they charge my card wrongfully, they ended up stealing my money out of my account (which put it in the negatives along with overdraft fees), without ANYTHING IN RETURN. Its been 3 MONTHS! No response, no help, no package, no money back. I don’t recommend..
I love it! 5/5
I started using MDAcne about a week ago and I already see huge improvement in my skin. With any other skincare product, my skin always felt so dry and was very red/irritated. Plus, it never got any better. With MDACne, my skin was a little red, but it went away within the first couple of days! My skin look 10 times better already!
Hey guys so my front camera are broken, so it would be nice to be able to use back camera too ( some people have a really bad front camera)
Very helpful 5/5
By jdj Harriets
My face was looking better under 3 days
Love this product 5/5
This is the best and most effective acne treatment I’ve ever used. I started seeing a difference after the first use.
Each application yields a better result. I haven’t experienced any redness, I did have a tiny amount of dryness that didn’t last long at all. My skin is starting to look supple.
I have been using this for 79 days and my face is getting so clear! They customize each order to your own needs and face, and are always there to adjust the treatment and to help with any questions. I love it, and can’t wait until I see my full results! I struggled for an entire year with acne until I found this.
Amazing products!!! 5/5
Every month I receive my package that includes my cleanser, moisturizer, and the treatment cream but they add a nose strip and I love it!! It’s the best one I have used ever. I can’t wait to get paid and purchase the pack.
Scan and insecurity 5/5
It was quick and easy for the scan. Hopefully from all the views and results, I’ll start to feel less insecure about my appearance!
What the heck 1/5
Okay so basically, i deleted this app after it said it had canceled my trail because it didn't work for me. So, on may 13th $29.95 was charged fo my card. I really do not understand why i was charged.
I ordered for the free trial, then it automatically ordered me another one which i did. it appreciate because it was $30, and i could not return it even tho i didn’t want it. That’s not all, the first time it worked ok, then the second one came and i used it then my skin started peeling, and i have pictures too. My skin was peeling and had red marks and it was only around my mouth and near my nose. it was the worst feeling ever. I do not recommend this app, if i were you i would try a different one unless you wanna get peeled dry skin.
Work alright 3/5
By Wibbia Vivi
I’ve had tiny bumps on my jaw on both sides of my face for my whole life. I thought they wouldn’t never go away an I accepted that but I used this product and within like two days they were gone. My skin was so soft in that area that I had never really liked before.
On the down side, It gave my dry spots around my mouth.
HORRIBLE, FACIAL CHEMICAL BURNS 1/5
By Amazing Hater
they did not alert me that $30 out of my wallet would be taken. I didn’t want this product because the skin around my eyes and nose started to peel off after a week daily (WHICH THEY TOLD ME TO DO!!)
I Love thia app 5/5
This is a really good app and my acne gets better and better every time i use the products i really love this app because it actually cares about my face and want my hair tace to get better ,Thank you so much abd i am telling all my friends and family with acne to download this app to help them.
This company is such a scam and will charge you a monthly fee without you even knowing!!!!! I’m out $30 now and I’m totally dissatisfied company!!!! I urge you not to buy their products
It’s helped me so much 5/5
By Ava, 8
I’ve tried many products but none of them worked. My face has always been oily and had acne all over my it sense I was 9 and I’m 13. My face has never been this clear I’m in shock.
this stuff really does work! i’ve tried everything possible and nothing has ever helped my skin, this is the first product where i’ve finally noticed a clear improvement in my skin! I definitely recommend this product
Unbelievable! In love !!! 5/5
I myself have struggled with acne for many years. I have tried everything from top shelf to drug store and nothing ever made the slightest difference, even sometimes it seemed as if it was getting worse. I don’t have the stereotypical acne either. I get the occasional cystic stuff but mostly stubborn black heads and skin colored bumps. I even would try to get professional extractions and they told me I’d need to go to a plastic surgeon to get some of my stubborn acne removed. Can you believe this? I was suffering from the worst breakout yet and I happened to stumble on this app. My thought was, yeah right but the first trial was only $9 so I decided to try since I didn’t have anything to loose. If it worked, it worked if it didn’t, I’d move on. This stuff, after only a week of use has made such a difference already ! I’m obsessed. The best part is that you can speak with dermatologists at any time with any questions you may have. (Thought they would be bots but they aren’t, they are real people!!) This app takes pictures of your face and scans your progress. They also adjust your treatment according to how your skin is reacting ! My skin is always very sensitive and I usually suffer from irritation and dryness but never with this stuff ! I made sure to tell them this before I received my trial treatment and I have seen nothing but greatness! After the trial it’s only about $30 a month which is nothing compared to what I have been spending on useless products anyway! This is so wonderful & such a confidence booster. I would definitely encourage anyone who has “tried it all” to try this app too. After many years of wanting to hide my face, it only took one week for me to fall in love with my skin all over again! My boyfriend has even noticed a difference too !
Having problems getting into the app 1/5
The app keep force closing everytime I try to use it.
By Bri Byars
Customizing exactly what you need is so beneficial to your own skin. Although it does take 4-6 weeks for results, the results are so worth it. Probably the easiest skincare routine EVER. Dermatologists are on all the time, you can ask questions at any hour and someone will respond the next day giving good tips and tricks. You can also log your progress with pictures and look at them side by side to see your improvements. They give a new random tip everyday & a bunch of good articles that can help you with anything specific you need. They also have a bunch of products not just the 3 specifics and you can do it ALL on the app. Hands down the best system & products I’ve witnessed and used. 10/10 recommend.
If u haven't tried it l, you should. 5/5
I have just started using this product and when I say I love this product and it really works as long as your stick with your daily face cleaning. Been using it for about 4 weeks..
Horrible Service I’ve tried to get in contact with someone about my problem I’m very not happy with this app i just joined an got the free trail one an you guys messed up to where it’s suppose to be sent bc Ik I didn’t mess it up an I can’t even cancel it from the app where I got it from bc I can’t go to my home page to cancel this plan an I need to end this before i get charged with something that isn’t being sent to my house bc of something u guys messed up
Lit it works great app!!
Super impressed! 5/5
So I’ve been dealing with acne for a year ! And I’ve tried all types of things and nothing has worked !! Nothing has worked for my blemishes either. They just kept getting worse and worse!!!
But let me tell you !!! After almost a week of using this I see such an improvement in my acne and blemishes! I’ve had maybe like 3 little pimples since I’ve started and my dark spots are getting lighter ! Now I’m not ashamed to go outside without makeup ! I finally feel confident about myself after a year of having bad skin!
I give them 1000 thumbs up ! I love this company and I thank them 100 times for having such amazing products 🙌🏽🙌🏽❤️
bought the first one for 9 dollars a couple of months ago but for some reason they charged me another 30 dollars.
LIFE CHANGER 5/5
These products are so amazing! I’ve never had me skin feel this good after just a week of trying their products !
Great Product Works really good my skin was clear within 3 -4 weeks ❤️
So impressed! 5/5
I’ve never had acne in my life before, but when I turned 16, my face suddenly decided to break out. I tried all the products I had at home and spent so much money on different products and nothing was working. I was self conscious and out of ideas. An ad for this app came up on my instagram and I had to look at it. It took a quick picture of my face and gave me 3 products to buy, my first order only being $9 for shipping and handling for me to try it out. My friends and family all doubted it. When it came in the mail I tried it immediately! The products feel so good on my skin and the inflammation and redness went down within a few hours of putting it on! It’s only been 4 days and my pores have shrunk on my nose and chin, and the acne on my forehead is clearing a lot! The night acne treatment does dry out your skin a little, but if it bugs you too much you can put on aquaphor or vaseline which helps a lot! I’ll definitely be going on with this product! If you’re thinking about trying it, do it! It’s so worth it!
I love it 5/5
I love my products already. I just got it 4 days ago and it makes my face feel amazing. I have no dryness or redness which is very unusual with new products for me but it is amazing. It has already started to try clearing my face. When I started I had very mild acne but now I have just a little bit. I would highly recommend this product!
One of the only things that has cleared my skin up for the better!
It dint work at all it’s just standard benzoyl peroxide you can buy this at Walgreens for much much cheaper
I’m locked out of my account 1/5
By off my lord
I don’t want to get the shipment anymore I tried to cancel this month but it came anyways I don’t know how to stop it and matters worse I’m locked out and can’t get back in please help
Also your provided email does not work
Very Good 5/5
This app is very good. Not even just the app the product too. I saw major improvement in my skin in less then 10 days. I would highly recommend for people who are struggling with acne.
Conquering acne 5/5
I was hesitant to try out yet another acne cream and face cleanser, but decided it was worth a shot. It was one of the best decision I have made when it comes to acne treatments! I’m so happy with my results and am no longer embarrassed to leave the house without makeup. Thank you MDacne!
Do not download or pay. 1/5
By Cheech God
Never got my package and it is impossible to take off your subscription. Nuff said
By Jamarree Williams
I am in love with MDacne! it has completely changed my point of view of acne treatments. and then on top of that it comes in such a pretty package! And it’s customized just for you and It’s just perfect!
Treating acne 5/5
MDacne has changed my life, my skin would like to say thank you so much. Literally the best skin routine I’ve ever had.
Forget all the expensive brands, I promise your pocket will thank you! 5/5
To the ones that read reviews, believe me, when I say I am not one to leave a review. I truly am not!
But this line of products are affordable and ACTUALLY ~W O R K~
I have been to dermatologist, tried everything from proactive, Sunday Riley, Rodan & fields and NOTHING has worked for me like this line.
It has only been a solid week for me, & just in 7 days I have seen changes. Even my family has seen changes... to actually feel good in my own skin is something I have been longing for... well since acne has ever began to be a problem for me!
do not pay for this . 1/5
this is a scam, my face is more worse from when i started...they took my money, i bought the Skin Clearing Supplements it was supposed to be 35 dollars but they charged me 100 dollars,without asking me,so please don’t pay for this stuff .
By doesnt know what to do
I’m only 14 so I don’t know what to do my parents say it’s a scam and it will automatically order things but I actually think it will help. Because one side of my face is braking out the other side isn’t pls help me because I could get in trouble but I could also stop braking out 😰😰😰😰😰
DOSENT WORK 1/5
So I ordered this treatment because it showed many good results. I used it for about 6 days and my skin got extremely bad and dry. So I continued to use it with more moisturizer and it still did not get better. So I completely stopped using it and my skin is peeling all over and burns all the time. Don’t recommend it!
Customer service and high prices 1/5
I was really happy about talking to the dermatologist and inquiring them however they say they take one day to respond but they don’t respond in that one day they take a long time or they open your message and just decide not to respond secondly I feel like the selfie camera thing where it analyzes your face, it deceives people because no matter what it doesn't catch the side of your face. They have really high prices for their products that really don’t do well. Well at least for me make sure that you cancel your subscription soon or they will deduct money off your account and you didn’t know, Such a rip off how can such small products for a monthly subscription be for $30
Amazing review 5/5
I love your products and it’s working amazing on my skin
Very good 5/5
Products have really cleared my skin up and the face scanner is very convenient
I been using this produce for about two weeks now. I’m already starting to see results. I been struggling with acne since the 6th grade. I tried a lot of different produce and some ave worked but none have work as quickly as MDacne. It’s so great you can talk with real dermatologist without having to wait months for a appointment and then trying to schedule appointment around your busy schedule. It’s all a app in your phone. If your struggling and don’t know what else to do I say give them a try.
About the cancellation 3/5
How to do i cancel the subscription in future because there’s no option for that i mean just saying that would be easy for us too. And i will rate it later because i just ordered it today
Love these products 5/5
Their products have made my skin looked better and feel better than never before. I really recommend it if your just done and tried and out of ways to solving that stubborn acne. They have a a 3 bottle treatment that is customizable for you own skin with amazing ingredients. They also have an app that allows you to track your process and chat with a real dermatologist.
didn’t even bother 1/5
By I'm satisfied best game ever
THE MOST ANNOYING ADS wow. The ad with the guy and the tooth gap and the shaved eyebrow ruined my experience.