Great to know this exist. 5/5
Seriously amazing 5/5
I use this through Christian Care Medishare and I pay nothing for a visit. Twice now I have gotten on a call within 15 minutes and had my prescription picked up within the hour.
I paid nothing to go from doctors visit, to prescription in hand in no time at all. I love this app. Being in the US, this is probably the most amazing way to get help quickly.
Thank you 4/5
Doc was quick to return the call.. was helpful and was actually concerned, that more than you get it of a regular doc.. THANK YOU MDLIVE
Excellent provider 5/5
Lovely personality. Thank you!
Som Vats 5/5
By Som V
HATE THIS PLATFORM AVOID AT ALL COAT 1/5
If there was a zero or negative star this would be usually for my situation. You know they started out good and I actually liked this service. Then a bug from MDLIVE end hit my account (at least that’s what I’m assuming). Since the incompetent paid technical jokers weren’t able to rectify that issue I had to stop using the platform. I emailed, called, complained, took every measure I possibly could since not being able to access my portal from March 2020 until I finally got tired of their lackluster concern to fix my problem and told them to deactivate me from the platform late May 2020. You would think with reaching out over 20+ times and promises of having the issue rectified would’ve been something quick to handle but obviously it is not. So, even though I liked the Dr who was treating me I had to go back to DrOnDemand since MDLIVE Can’t get their bull rap together. Again use at your own risk but at any chance you can no longer access your account just move on to another platform TRUST ME it’s easier then waiting on their Sorry 🤭.
MDLive is a life saver for me! 5/5
I live in a rural area and during covid conditions I am less apt to seek medical attention at a Dr office or ER and MDLive has given me an incredible alternative with less possible exposure to other sick patients. Thank you very much!
Super helpful 5/5
Great to have modern solutions that are readily available to assist. Thank you!
Good talk 5/5
Terrible app 1/5
Terrible app. Website works great. App is a huge waste of time
Very good 5/5
By Fascina US
Not Great 1/5
Missed 3 appointments because there is a horrible process to get from setting the appointment to actually participating in an appointment. I even called the MD Live help #, and the correction never connected to the app, it went to a web browser, the Dr could not hear me on video or phone, then the call was disconnected.
Doctor video 5/5
This is my first time with MDLIVE and I must say I was pleasantly surprised. I loved how efficient and Thorough the doctor was. Will definitely use this again.
Really really good, love dr stark in Alabama 5/5
Quick and helpful! 5/5
Very easy to use MDLIVE. Dr was very easy to talk to and helpful.
Great experiences 5/5
This has been an extremely helpful app to have amid the covid pandemic. I’ve had to use it twice in a week and both times each doctor I saw was courteous, professional and compassionate. Never waited longer than a few minutes to connect and always came out of the appointment with clear answers and results. It’s so easy to use and makes life a little less stressful.
Great service! 5/5
By cute pue
Great service. Provider was very fast, friendly and helpful.
Wonderful !! 5/5
I had a good time with my therapist as usual.
So helpful!! 5/5
Everything’s is crazy right now and this is convenient and helpful. I’ll still need to see primary care, but the provider was able to explain everything and offer me options.
Rarely works 1/5
I just started using this app with COVID going on because #BlueCrossBlueShieldofIL said it was a great way to see a doctor without going to a office. Great idea, too bad you can’t actually confirm the appointment they are offering because the app doesn’t work. I have tried it on the iPhone, iPad and on another iPhone - never works.
MD Live 5/5
My Doctor was fantastic. I love this app. I wish they had this in the 80s! No more waiting forever.
Bladder infection 5/5
Dr Paula Crawford-Harris 5/5
This was my first virtual doctor visit, and I was very happy with the experience. The doctor was with me with in 15 minutes and she took her time and was very informative.
First time using this app. I got to see a doctor in under 15 minutes for severe burns and a prescription sent immediately. 5 stars is not enough!!!
Excellent service 5/5
Very thorough, took all symptoms into consideration, gave very good follow up directions.
100% Recommended for non-Emergency Medical Consultations 5/5
Very professional. Easy to talk to. Top notch medical doctors. Very informative. It’s a great new way to be evaluated for non-emergency health problems and diagnoses.
Sign up problems make use impossible 1/5
This kept defaulting to putting me in an insurance network I don’t belong to— it didn’t even ask me for insurance information at sign up. It just automatically put me in Community Health Network, which is a local hospital network the app has partnered with to provide telehealth appointments. As far as I know, Community Health is a clinical provider, not an insurance network. But because they kept claiming this was my insurance network, and that insurance network didn’t cover counseling, I couldn’t use the counseling services. I attempted to create another account, and it did the same thing— I think it may put anyone it my zip code automatically with Community, which is local to my area.
I spoke with customer service, who attempted to solve my problem, but ultimately this service was asking for too much of my time to fix what is very obviously a tech problem on their end. There are other competitors on the market offering what I am looking for that do not require so much of my time to simply access their service. If you all manage to fix this problem without requiring me to call and help troubleshoot for you, please let me know. I just want to be able to go to the sign up page, input my information, and use the service. No phone calls or troubleshooting required.
Great Doctor! Very helpful 5/5
Quickest appointment ever! Will definitely use this service again. Doctor was extremely helpful and kind. Thank you for all your help!
Seeing an MD live Dr. 5/5
Excellent service not a long wait time at all I’d recommend this service to anyone that has a hard time getting in to their regular physician.
Horrible experience 1/5
Horrible unprofessional service from a doctor Jeffrey Bernstein who hung up on me while I was in the middle of asking a question. Completely disrespectful. Awful experience.
Other doctors were professional before him. I’ve never experienced such ill mannered doctor on call.
Dr Sembrano 5/5
By robotic techno tronic
My visit with her was fantastic! She really knows how to relate to her patients
Using this app. 3/5
Learning this app’s functions has some challenges, I had to call back a few times, after being disconnected. Then once the video consult was scheduled, I had a problem logging in during the two minute window provided for a live chat.
The consult was excellent! The Medical Provider was proficiently knowledgeable and provided treatment. Overall I am hoping that when needed I can use this app.
Very professional 5/5
By T Dawg1234
App is no longer working 1/5
I have been trying to use it for 3 days. It will get past the send a picture and then stated “unable to complete try again” each time I tried it kept the picture. I phoned and they said they could create a cash account for me and I could not use my insurance because of a glitch. She said it is only some accounts. I guess me and my 4000 coworkers. I will have to let my company know that this benefit they gave us does not work!
Good service, but video didn’t work. 3/5
By Jens Mc
Doctor was great, but video didn’t work so we talked by phone.
Love this Service 5/5
I couldn’t be happier about my experience. My provider was super knowledgeable and helpful. Fast, called in the RX super fast, and fixed my issue quickly. Thank you!
Medicine by video 5/5
By randy singer
My first time. I love it!! It saves so much time
First time user 5/5
God send. From consultation person and process to physician. Good God. Bless these people.
For someone who doesn’t have health insurance this is a no brainer. Quick and was able to get antibiotics sent to my closest pharmacy. This is a must have app. Beats spending 1600 going to emergency room.
Great physicians!! 5/5
Easy and amazing staff!
Just used for the first time... 5/5
I just used MDLIVE for the first time. I could not ask for better. Easy to set up. Good instructions. Doctor contacted me quickly. Great communication. Prescription was sent in to the pharmacy within 2 minutes of ending my phone call.
Very Rude Doctor, Horrible Service. 👎🏼👎🏼 1/5
Downloaded and decided to try this service today because my fiancé was suffering from migraines for the past 3 days. The “doctor” we received whose name was Dr. John Griffin was completely rude and unprofessional. He talked to us as if we were children and as if he was the one who was paying us! Wouldn’t let me speak, kept talking over me. Very disgusting and horrible demeanor. So that will be the first and last time I used this service. Not professional, reliable or reputable. 👎🏼
Satisfied overall 5/5
Great experience. Highly recommended
Hate this app 2/5
The interface is so clunky. It’s hard to use. The doctors and office professionals are slow to respond and unfriendly. They send one message and disappear. They do not honor their appointment times. Seems like they are churning through patients. Have requested times with 3 different people and it’s all been a fail.
The chat/messaging part of the app is worst of all. It’s slow and unresponsive. They don’t let you type on new lines so everything runs together. They freeze you out of chat once a doctor decides they aren’t taking your request so you have to start over from scratch if you want to modify your request.
I can’t believe my insurance plan thinks this is health care. It’s caused me more pain than it has fixed.
Even rebooking a previously booked therapist takes a million steps.
Don’t waste your time or money 1/5
The doctors on here don’t actually do anything. I tried then twice and once they told me to get some over the counter allergy meds when I had bronchitis (according to the real doctor I saw two hours after the virtual visit) and the other the doctor said he had no idea what was wrong after a 60 second visit.
Guney CELEBI 5/5
Myra connect person was great!!! 5/5
By Edward Kirk
Mara was unusually gracious, accommodating, and professional!!
Nancy Kirk for Edward Kirk
Great response time! 5/5
Very attentive Dr. Very thorough. Definitely use again.
Good job guys