Please fix! 1/5
UPADTE 3 - 6/15/2019: Still nothing. Issue still persists yet still no contact. This is a shame because this is an otherwise great app. AT THE VERY LEAST, THIS IS THE TYPE OF CUSTOMER SERVICE RESPONSE (UNRESPONSIVENESS) TO EXPECT.
UPDATE 2- 6/2/2019: Issue still persists. Secondary issue now is trying to get your customer service people to understand the issue.😔 It seems like they don’t fully read emails or that the emails are read by bots. And then they gave up on me after the second try. 🤷🏽♀️
Downgraded from 4 stars to 1 star. Since 1/3/2019 no meaningful help received (it is now, 3/7/3019). Just told they will look into it. I could tell that they were not going to get back to me.
1/3/2019: Great app! Only thing I would like is the ability to mark all meds scheduled at the same time as taken with one click if I want and especially if I need to do it in arrears.
Love the app 4/5
Love this app. It’s been very helpful I’m remembering to take so many different medications. The only thing I’d change about it and why I gave it 4 stars is that if you’re phone is on silent it won’t alert you with sound. Your sound has to be on. Other than that it’s a great app.
Saved my life 5/5
I have been using MediSafe for a while now. My doctors find it to be very clever and creative! Usually, I will have ALL of my medications in the ‘cabinet,’ thankfully I have the list with me. However, I neglected to SUSPEND a few medications and when the check-in nurse saw 2 medications being taken (supposedly at the same time), the red flag went up. If I had continued taking 2 of the medications together, there could have been dastardly consequences.
Life Saver 5/5
I’m not one to write reviews, but this has become a must have in my life. I use to set alarms for med reminders but then would turn them off and forget to take my medication, there’s also no way to confirm that I actually took it so later in the day I’d doubt if I actually did and what time.
This app does it all and that’s so helpful for me, even shows what the medication should look like so I don’t get confused.
Money back, please! 1/5
Thank the gods I’m not taking life-preserving medication. By the time I managed to transfer my meds from my pharmacy to this god forsaken app, my body had shrunk by 39% due to lack of hydration. Ugh.
Exactly what I was looking for 4/5
What more can you say? I needed something to help me remember my pills. This application does just that.
I would have a really hard time remembering the 4x a day when I take medications or vitamins without this!
Good but could be improved 3/5
Easy useful interface. It would be nice if you did not need to manually add medication. A camera/scanner interface would be nice. Also I wish the medication list would automatically push into apple health app.
What a mess upon travel to another time zone 1/5
And in theory one would think maybe it would correct itself upon return to home.
All the extensive time I took entering my meds into this app, and all I have now is a mess. The app was no help whatsoever while in the different time zone.
I’m looking now for a new APP with clear statements about its usefulness in another time zone, and understandable instructions to make it work.
What a mess!
Excellent tracker 5/5
I came down with an illness and the doctors put me on several medications. Each of the pills need to be taken at different times. This app helps a lot. I’m sure I would not have been able to have taken them on time with out this app, especially when I was in the deepest part of the disease. The notification sounds are adorable. The app includes videos that are helpful for explaining the medicine, which is nice bc I’m a big googler of all of my symptoms. The app includes the pill shape and color, and will tell you what they are commonly used to treat. Only concern is privacy... who knows who has this data now ... Anyway I’m on the mend, and I’m sure this app helped the process by letting me take what’s needed exactly when it is supposed to happen.
Was great!! Now issues 3/5
The app was one of my favorites I have ever downloaded for any reason!! I have used this app for the past year without any issues, the functionality is great and it’s easy to use. BUT, recently on a business trip that took me through several time zones (never an issue in the past) the app crashes. It asks if I want to save the new time zone as usual but when I try to make a selection it simply crashes. I reached out to support and tried uninstalling and reinstalling the app but still it does not work. Even after I got home to my original time zone, now my medications are scheduled incorrectly, the details say scheduled at 7:00am but then the reminder doesn’t happen until 9:00 am. I don’t understand this issue at all and have had no assistance from support so unfortunately after a month of waiting for a resolution to this issue I have to find a different app and start all over putting my info in. It’s very frustrating and I am disappointed since I really thought this app was the solution for my needs. Alas, it’s not.
Dual notifications? 4/5
Good app, huge database and pretty simple to use.
My only complaint is the 3x notifications at 00:00, +00:10, and +00:20. I just want an easy way to check meds off, rather than duplicate notifications.
The new time is a step backwards 4/5
I like the concept of the timeline being moved to the main home screen where you can take doses right from the timeline, but it's so much less user friendly to read than the old timeline on a separate tab for keeping track of "as needed" meds
Great app. ⭐️⭐️⭐️⭐️⭐️ Issue fixed!!! 5/5
By GNET PR
This is awesome app been using it for almost a year now. But since the last two updates. The medication video won’t play completely after few seconds the application crash. That’s feature of the medication video is something that I personally like especially when a doctor prescribe something new, you feel the need to know what is that medication is all about. Hopefully in the next update you guys can fix this and earn the five stars. Thanks.
Notification feature 3/5
The notification is not synchronised with the take pill, for example if I have notification on at 8:30 and I put the normal schedule to take the pill on 8:45 but something came up and I took the pill on 8:15 still I will get notification on 8:30 although I will not get the normal reminder which on 8:45, it will highly appreciated if the developer have a look on the algorithm and try to change something in the ( if ) condition
A very good app!! 4/5
It’s amazing how functional the free version of the app is. A big thank you to the developers. I would subscribe but the price point is just way too high. My suggestion is to charge for the app initially and then have the subscription more like .99.
I would like to ask that you expand the settings for “as needed” drugs. I need to be able to configure how often an as needed drug can be taken. Some are every 4 hours as needed and others are every 8 hours as needed. I need to be able to enter that info in as I add that medication. It’s hard to remember which is which off the top of my head.
Speaking of how often meds are taken. I love the way I enter how often and then put in the first time and all the other times are calculated for me. That is super nice.
One more request. Please allow us to be able to write in the diagnosis. My diagnosis isn’t in your database and I’d just like to enter it in myself
Buggy on Apple Watch 3/5
By W in bham
Good app with lots of features to track multiple times/days for medication taking.
My one complaint is that on Apple watch you get the notification to take your medication and regardless of if you press “take” on the watch it still gives you a followup reminder several minutes later. This is kind of annoying.
Love this app! 5/5
Finally a medicine app that works with exactly what I need. Highly recommended!!
Notifications randomly stopped twice 2/5
This app has randomly stopped giving me notifications and I have consequently missed now 3 total doses of my medication. Not at all happy with this app and will be using another from now on.
Great App 5/5
I love this app. I switched from another pill reminder app to Medisafe and I’ll never go back.
Needs a Snooze Functionality 3/5
By Bach Photo
We’ve been the using this app for multiple years. Nothing really terrible about it, but there is definitely room for improvement. It’s too easy to check off that you’ve taken a dose, there needs a LARGE snooze button for those occasions when you cannot just get up take your dose. We would love to have a second reminder via a snooze function.
Great Response 5/5
It sure is very nice to have a product where support gets back promptly and answers questions clearly. I do not find that to be the predominant support tomorrow at a majority of the cases. Thank you Medisafe.
Horrible timezone handling! 1/5
It is like the developer assumes that nobody travels between timezones. When switching in the app the whole thing crashes, each time, then when you finally get back into the app meds are missing and times are in neither timezones (starting or destination.)
The app is completely useless for anybody that travels even once and relies on accuracy in pill tracking.
Medusa F.S. app 5/5
This app is so easy to set up! Very helpful as a reminder to take them and yes also that you have!! Love the shaking pill bottle reminder!!
Very helpful! 5/5
I have used other mex reminders and found them annoying. Sometimes because the snooze was only 10 minutes (you can change this on this app), some for the notification tones, (played the same tone as email so I disregarded it), and others for not letting me go back and “take” a med I had missed, much less give me the option to put what time I took it.
This app allows you to have a “Medifriend” who gets notified if you don’t snooze or mark the meds as taken. It even gives you the option to skip a dose. If you skip it, you can go in later and set the time you ended up taking it.
I am diabetic and it is so great being able to go back and see what time I used my shot, etc. I also take pills as needed, and I can keep track of that. Overall this is the best app I have found in the App Store. My friend also got it and she loves it too! We have synced our meds with each other and can see what was taken and what was missed. Very helpful!
Great app 5/5
Just installed this app so far pretty nice app I like the reminders to take my meda. I generally don’t forget to take my meda but it has happened
Update. After a few updates from the developer this app is still annoyingly slow.
This app is the slowest to open and respond on my iPhone XR
Good not great 3/5
Tha app takes way too long to load on my iPhone. I wait 15 seconds for the app to connect to the server but I don’t care if it’s recorded on the server. This could be built way faster and given I use the app 2X daily, I expect better optimization.
Perfect until the last few updates 1/5
Worked flawlessly until the update before start having problems when I would try to swipe and select take all during a reminder. Now with the last update it won’t mark them at all. I swipe and select take all now and notice I have notifications in the app still, I open up the app and sure enough none of them are selected as taken. This is not good especially for someone with my illness that presents itself cognitively. The only reason I have an app like this is a mobile record of my medication and dosage times. If it don’t remember for me, I sure as hell ain’t going to remember either. Now the app forgets and doesn’t mark down times like me which is not good at all.
Great app!!! 5/5
Thanks for your hard work and keeping this app up and running smooth.
I’m a cancer survivor and can’t handle all my medications without this app.
One of the best apps EVER! 5/5
This is, hands down, one of the best apps for handling my medicines and dispensing them. I can keep track of my meds, tell when to take them, know when to refill because I am running out and keep track of all my medical needs. Plus, there’s a reminder that shakes and lets you know when it’s time to take your meds. It’s great! Such a blessing to have found this app. Definitely want to let others know how great this app really is.
IT Is a Great application for health.
Simple, easy to use, perfectly effective 5/5
A really intuitive interface on an app that, while versatile and highly capable, also maintains beautiful simplicity. I’m grateful the designers helped me keep track of a couple of weeks of a complex medication regimen in my already complex-enough life. This is a solid app and you guys did great work. Much respect!
Good and accessible 5/5
By Eyeless Fish
This app is really good. It’s also really easy to use once you get the hang of it. I was recently diagnosed with ADHD, so having an app that’s easy to add your meds to is awesome. I also love that it’s voiceover accessible. I can recommend this app to all my blind friends. Thank you.
Great app 5/5
By Mayeda Musik
Had to find a great medicine reminder and love how it asks daily, weekly and monthly.
Developers do listen. 5/5
I have been using Medisafe as a premium member for about two years. It was recommended to me by my doctor. I’m quite forgetful and it doesn’t do me any good if I forget my medications.
After one of the updates, I had problems with my morning medication not showing up in my pillbox And therefore not reminded me to take my medications. I contacted the developers of Medisafe and they were very patient with me and figuring out what my problem was. It took about three weeks trying to figure out exactly what was going on.
I am very happy to say that with their guidance I have been able to rectify my issue and the program is working properly now.
By Bohemian Oma
Very easy to set up
Almost perfect 4/5
I had the Android version before buying an iPhone. It was one of the first apps I put on my iPhone. I use it for meds I take daily and for my dog. My only suggestion is that there would be a way for there to be different alerts for the different users. I would like to have one sound for my meds and one sound for my dog’s meds.
By Sparkle rainbow kitty
This was the best of the med managers I tried, however, as a caregiver I would love to have the ability to put in appointments and update medications for my medfriend. The only option now is if I have them as a dependent which doesn’t quite give the dignity to adults that they may need. For instance, post transplant, all organ transplant patients need a caregiver for quite some time.
The phone app works, the watch app not so much 3/5
I like this, and haven’t missed a med since I started using it. My problem is I can’t mark a medication as taken from the watch, I can only do so from the phone app. It looks like it takes, but then the phone app asks me if I’ve taken the med. if that worked I’d be all on a 5-star review. Will leave at 3 until this is fixed.
Great app 5/5
I just started using this app. For years I used Round and this app is much better and easier. Use this app and you also will understand my rating.
Helps You Stay Healthy 5/5
Very impressive, very helpful app. Ensures I take my pills and order refills. Easy to use.
Small suggestion: Some medications need to be spaced a time period apart (I.e., wait an hour for the next pill). You can do this manually by viewing the time you took your previous pill.
Thanks for an excellent app.
Issue Resolved App is ⭐️⭐️⭐️⭐️⭐️ 5/5
That should say it all. Wish I could delete my previous review since now the issue I had is resolved. A suggestion: for injection med users - wish there was a way to track injection sites for proper rotation.
Works great 4/5
I am using the free version. I can’t give it 5 stars until it can rotate to landscape on an iPad. It is listed as an iPad app so it should rotate. Otherwise it works very well.
Slow loading 1/5
Very slow loading time as of last release.
Great App 5/5
If you are on schedule of meds (long or short term), this app is great. Multiple alarms make sure you don't miss doses. Apple Watch integration adds even more functionality. I just started using the refill reminder and that is yet another smooth feature that quickly becomes a staple.
Best App for Tracking Bills 5/5
The application is simple and fast and done its goal perfectly
Samsung phone awesome (apple, terrible) 1/5
This app is not compatible with apple. I lost the majority of the features of the app when I transitioned. Really upset actually.
New User 3/5
I’ve only been using the app three days—too early for an objective review. However, I am liking it so far. It seems to be a very useful tool.