Does not work 1/5
By Katie G Atl
Do not download this app - you will not make it past the 2nd screen - it does not work with the newest iOS release. Save yourself the hassle.
As with most users. I can’t get past the second screen. iPhone 7 IOS 11, on 2016 GLE 350. Phone is paired, this junk app spent even know is already paired and just sits there on screen 2. What a waste you would think MB will be more responsive to updating this app.
Not working 1/5
By Mary from Lagos
Not even pass the directions
By Stacy Latham
I have the Mercedes Me App.. seems to works great. It will remote start my car, lock and unlock doors and seems to do what it’s supposed to. This app I don’t understand why nothing works. I can look up an address but when I click to have said address sent to the car it always gives me an error. Would love to get that issue fixed because it would be so helpful. I hope you take the time to fix your app so it works the way it’s supposed to. Thank you.
Can’t get past authorization screen 1/5
I can’t get past the authorization screen in the app even though the phone shows authorized in the nav. Useless app. iPhoneX, 2016 CLS.
Not compatible with a 2018 GLS.
Had to call to find out after endless resets of Comand.
They want to force you to use the Mercedes Me app which needs an account, weeks to activate, and sends continuously info to Mercedes.
The companion app was easy to use and helped greatly with sending map info to your Mercedes which is a must for a car manufacturer that doesn’t use touchscreens like Volvo for example.
Getting an address into the navi is a pain in the bottom.
Apple CarPlay doesn’t work wirelessly and simply deactivates the internal navigation system.
Who came up with this silly idea?
All in all not happy with Mercedes. Getting a Volvo next.
Stopped working 1/5
Worked great as a companion to my 2017 C43 until the last update. It just stopped working. I relied on it for tire pressure monitoring and fuel levels when I'm not in the car. Feels like such a tease. As Mercedes Benz owners, we expect better. If I wanted basic service I'd go back to Volkswagen.
App quit updating 2/5
The App worked great and then quit updating fuel gauge and tire pressure. Also does not give an accurate gps location of the car.
Would love to have KM instead of miles Option 5/5
Hi, your app is wonderful and I can use it for my car even outside the US. However, is there a chance to support the metrics system in km and liters instead of just miles and gallons?
Doesn’t work 1/5
By Awesome George
Says it’s not connected but it is
iPhone X 1/5
Needs more integration and iPhone X support
Can’t Get Past Second Set Up Screen 1/5
By Nate Pinchot
This app used to work great but on iOS 11 can’t get past the second screen trying to set it up. It’s just broken 😤🤬
Doesn’t work with iPhone X 1/5
Worked okay with my iPhone 7. Does NOT work with iPhone X in my 2018 GLC. How long will it take for MBs to catch up?
NOT WORKING 1/5
By miuccia prada
Please fix the bug. It stopped working on my car. I deleted the old app as it stopped working and installed again. It could not find my car though I’m connected, I used to love this app, very helpful. Please fix the bug!
Only shows me the odometer reading and the next service day. For whatever reason, it does not work with the 2017 CLA 250 4Matic. No tire pressure information, no gas information… How hard is that to work for my car? High-end company, low-end app.
E Class 1/5
By Exotico Productions
Any reason why the app is not compatible with the e class or let me know it will be compatible any time soon
Waste of time.
Won't go beyond the second page of intro 1/5
Bad app won't load
Not working 1/5
By Living shay
Ever since the new update I can’t get the app to work. I can’t even enter into the app. And the one time it did allow me to enter, it showed old information
Need the metric system integration (Kilometres) 3/5
Please add the option to switch from Miles to Kilometers! Should be simple enough especially if the car is setup to use the metric system. Also it would be nice to also enable fuel tank and tire pressure readings for the 2016/2017 CLA’s although I suspect that’s a hardware limitation which would be sad!
Nice but... 3/5
By MA KSA
Nice app but I wish it can switch to the metric system in the settings.
Also doesn’t always send the address correctly from google maps and doesn’t always read my calendar correctly.
Support iOS 11 need improvement 2/5
The app is not functioning properly on iOS 11.0. The app lagging badly when connecting to the car 2016 C300. The lag caused unable to type and send location to the car. Hope you guys can fix it soon. Thanks.
Needs more features 3/5
Nice App so far but needs more things to integrate with the car. Please add metric system units!
All 2016 models 4/5
Please do all 2016 car models.. before June 2016 too.. thank you..
Love ❤️ the app, but!? 3/5
By Music Playing my Way
I love the app it made me fall in love with my Apple watch again. Everything works except the gas ⛽️ indicator or readings. It does not appear on the phone nor watch.
If you can fix that it would be lovely. Thanks😉
Battery hog 1/5
The recent update is a resource / battery hog. Drains my battery to the tune of 20% per hour.
Working great! 5/5
Using this app,I can control smart things at my home. Performance is awesome. Definitely delivers Benz quality. iPhone 6S- 10.2. C-class.
Easy to set up, worked on first try
Don't update the apps 1/5
iPhone 6 Plus on 10.3.3, since update the apps is not responsive
Not working!!! 1/5
Application is not working; don't update/download. iPhone 6plus ios 10.2
Annoying pop ups 2/5
This app isn't bad but as I was constantly getting popups on my iPhone while in navigation apps I uninstalled this. The app hasn't been updated in almost a year. MB you need to support this!!
Not Working for me 1/5
Just tried the app with a 2017 GLE350. It is not working, yet, for me.
By No signboard
After several conversations with the dealer and pressing the "i" button and getting transferred a few times I was told my new 2017 GLE43AMG is not compatible. What? App description says GLE coupe and SUV work but not the premier AMG build.
Worked perfectly 5/5
I have read a lot of reviews and it seems some people it works for and some it doesn't. So I didn't have any expectations when I downloaded this app but I have to say it worked without jumping through hoops. I opened the app and in the car the screen immediately asked if I wanted to allow the companion app. I said yes and then walked through like 5 quick setup screens on the phone and viola everything worked and pulled up on the phone with no problems. 2017 c class.
IT WORKS 5/5
I have a 2017 e class it it works like perfect.
MB Companion 1/5
I wish I can give it No stars! I just purchased GLC 2017, I was very excited to use this app. As with all the other reviews. The app and my phone and the car couldn't pair. I spent a lot of time trying to figure it out. I am very surprised at Mercedes Benz for offering such low quality service, even if it is just an app.
Doesn't sync automatically. You have to erase the app and download it again in order the app to sync and update your car currently information! Waste of time and effort!
Excellent application. The instantaneous and accurate information provided about my car is extremely helpful (Total miles, days to next service, fuel level, miles remaining with current fuel level, tire pressure and travel diary). The navigation tool is the best and easiest to use. This application only works with newer models (see the list of models provided in the application description).
Excellent app 5/5
Works great with my 2017 C class Mercedes! I love being able to search for an address in google maps and immediately share it to my car. Keep up the good work!
Doesn't work 1/5
I run the app, it asks me to pair with Bluetooth. But it is already paired and connected. Unpairing and repairing with Bluetooth doesn't help. MB Dealer cannot fix the problem. No useful help online.
Car: MB B250 2017 loaded with all options
Apple iPhone 6+
Doesn't connect even though my phone is connected via Bluetooth 1/5
Can't connect to my 2017 GLE43. Please fix.
Best app ever but problem you can't download the app for iPod touch 5 it's not compatible for iPod touch 5
No star for this App !! Waste of time 1/5
It doesn't work... period... and if someone said great app.. then they are liars...
App doesn't deliver Benz quality 1/5
My first review of an app. Very frustrating when you can't send navigation while planning in your home and office. Even more embarrassing when driving with client and the gps doesn't show on your command center. My S550 is in the garage and this app can't locate it - not even if it's in the drive way.
It's interesting to see how several companies have leap frogged Mercedes in quality and service.
This is my 9th Mercedes in 26 years - will have to rethink service and loyalty. The quality of the vehicle seems to follow applications path.
Doesn't work with new GLE 2016 1/5
My phone is connected via Bluetooth, but app can not see this connection! Wasted so much time trying to connect!
Doesn't work! 2/5
We just purchased a 2016 GLA250 and was excited to use this app since the majority of the features in the Mercedes Me App don't work because we don't have the Multimedia Package. But, this app won't connect. Further research discloses your 2016 has to have built after June 2016! More than half way through the model year? Seriously? How about a software update for the vehicle so this App will work with ALL 2016 model vehicles listed? I gave it 2 stars because I think I'd really like the features of this app, but because it won't work with our vehicle, even though it's a 2016 model! Very disappointing!
5 stars for Watch & Calendar support, but only on a few cars 2/5
This had promise. The Watch and iPhone calendar integration is magical when it works - particularly when negotiating around town on an agenda-packed day. But the failure to address both 2015 and 2016 models consistently leaves your best double and triple-Benz customers fuming. (You just start trusting one series of apps then you jump in your spouse's car and your support is missing? Agree with others that mbrace app functions should be absorbed and all should be in one platform "Me?"
Kill the various apps for divisions wanting to register me. Put the money in one app earning my loyalty each and every day. That's how you stay "simply the best or nothing."
Non-functional app from Mercedes!! 1/5
By Pretesh Mascarenhas
This app fails to even register the owner and the car. Isn't that the basic starting point for such an app. So disappointed with Mercedes. I have just bought a 2016 CLA. Such a shame Merc. Fix this crappy app before placing your name on it.
0 star doesn't work!! 1/5
Just bought GLE 350. It just doesn't work! No pop up on comand system to auth app. No install instruction at all!
Couldn't use in Vietnam 1/5
I have a Mercedes GLC 250 in Vietnam
And there is no way to connect my car to this Companion app.
I came to Mercedes-Benz authorised dealer but no lucks.
They said that the Mercedes-Benz Me accounts registration are not available in Vietnam.
In case you have any new update, please do it ASAP.