Yet again, I’ve had 2-3 additional 10 min train delays and the app says the train arrived and left. No update to the census. This app is literally only useless for the name in itself.
Prior app edition was better 1/5
App does not show active delays and updated arrival times— requires you to click more to read messages without actual arrival times.
Also, when searching trains “arrive by” and “depart by” produce the same search.
App could be much improved
Screenshots are straight-up faked, no crowding data 1/5
By Eli Naeher
The MTA has put out a bunch of PR about how they added real-time crowding data to this app. The release notes say that they have added this feature. The screenshots portray such a feature. And yet, in fact, there not actually any crowding data of any kind anywhere in the app. It is mystifying to me what they hope to accomplish by making this claim that anyone can see is false in ten seconds of using the app.
New update is fantastic 5/5
The old version was Web 1.0 nonsense but with the upgrade it has become an irreplaceable tool
White screen of death 1/5
Don’t know what might have happened, but now when the app opens (after the mask advisory) it goes to a white screen. iPhone running all the latest. App now dead to me.
Terrible update 1/5
Since the update, this app doesn’t work on my phone anymore. The screen comes up white, and I have reinstalled the app multiple times.
APP Unusable after update 1/5
App crashes all I see is a white screen worst update ever!!
Nice when it works 1/5
Every time I go to use the app, the yellow mask screen pops up; I close it and my screen goes white and that’s it. I have to delete and reinstall the app. Been like this for 2 weeks.
The screen goes a blank white a lot of times when I try to look at the schedule
Improvements not working properly 1/5
For some reason, iPhone 11 and iOS 14 does not show the data once you pass the first screen. Maybe some minor fix to be done, but makes the application not useable at this point. Please fix.
White screen 1/5
App doesn’t work at all after last update. Can only see a white screen
Doesn’t tell you when a train is delayed or late 1/5
The new version is constantly bringing up a blank screen and does not have information on late trains like it used to, only when there’s an issue on a particular line but scarce on details and no time given for predicted arrival. Definitely not in synch with the stations or trains active.
Keeps CRASHING! White screen upon opening!! 1/5
What is the point of getting an ‘upgrade’ when this thing keeps crashing?! I now have to look up by going to the internet and doing a search? Such a waste! Bring back the prior version that was there 6 mos ago. Worked far better than this current version. I have to delete and reinstall this app several times a week! C’mon; fix it for good!
Doesn't work 1/5
Newest update shows only a blank screen after entering search criteria. Not very useful...
Every time I open the app there’s a white permanent screen. I tried everything from reopening it back to uninstalling to even restarting my phone. I gathered enough thought that this app has a bug, I’m not sure why and what’s going on it’s not a difficult app to understand you guys should invest more time in making it better. Train times also doesn’t show delays and sometimes I search 4:30 a 4:29 train would be at the station and the app shows a 5:00 train very odd.
App loads up fine and then screen goes white 1/5
By I lovethis app!!!
Worked fine until the other day, screen goes white after covid warning screen, completely useless.
Crashes on start
Screen keeps whiting out 1/5
By John Dounders
I just downloaded the latest update (as of nov 6 2020) and it broke the app. Whenever I do a search and enter a time the screen out and I can’t look at the schedule. That’s a pretty killer bug for a train schedule app
WHITE SCREEN SHOWS UP 1/5
Cant use app FIX ASAPPPPP
Blank white screen 1/5
Every time I use the new version of this app it ends up switching to an all-white screen and I have to close and reopen it several times to get even the most basic functionality back. This update has completely broken what should be a relatively straightforward app. I just want to see train times, why is it so hard?
Doesn’t work 1/5
New version is a white screen
Blank white screen shows up after starting app 1/5
Blank screen showing up after launch, does not work
App stopped working 1/5
Cannot access any information through the app anymore, tells me how to cover my face, I press close, tries to load up train schedules and then screen goes white and freezes. Tried to reinstall, no luck. Pretty useless.
I finally decided to update from a much older version and this app is utterly broken and useless. Launching it flashbangs me with a permanent white screen that I cannot progress through. Reinstalling the app did not resolve this issue.
Avoid. This. Trash. Fire. App.
Improvements made 5/5
Looks much better now and gives me the info I need
No more tracking 1/5
Why does the app not tell me if my train is delayed anymore? This recent update has removed this feature just before winter so now I’m forced to stand in the cold when my train is in fact delayed 15 mins.
Update ruined app 2/5
By loshshavwksg sla
New app update is worse than the original.
New update is a great improvement 4/5
By Bef with an F
On the old version of this app, we only used to be able to search for trips happening right away with your saved stations. Usually I plan my trips going out of town a day or two in advance, so it took forever to scroll through all the little menus. With the update, you can save your favorite stations (I have about six) and search for future trips much more easily.
What happened?! 1/5
Just opened it this morning and missing the old user friendly app! I can’t scroll through all the train time choices. What if I want see a departure times past a certain time?? Graphics bad; words and lines seem to be on top of each other almost overlapping, it’s hard to read! Change it back!
Wow! The new app looks great! 5/5
I can’t believe how nice this version is! Real-time trains and ticket price information listed!
Good job to the team that made this happen!
Improved by very laggy unpolished 2/5
This is a welcomed updated but it really looks weak when compared to the polish and features offered by the sister LIRR app. I'm seeing trains listed out of order, the map defaults to who knows where and takes a few seconds to scroll to the trains locations every time, dark mode is incomplete and it's missing a ton of grrag features that LIRR includes, like your location in the platform and real-time location of trains.
New update not working 1/5
You can’t pick a date or time. Please fix
Future dates and times 1/5
I can no longer view the future dates and times to plan my trips, I can only view the departing now feature which isn’t really helpful. It’s been like this for awhile, please fix it.
Train time app is worst app 1/5
The find trains doesn’t work. I was hoping bug fix would work, but it’s the same. I can’t see dates or times or am or pm to choose a desired time of travel. Is MTA IT as bad as their service ??
Not working 1/5
The app does not load any train schedules for Metro-North. Future dates and times are missing in the scroll for date/time. This has been going on for weeks. Please fix it!
Can’t even select a date/time.
While I wait 1/5
Generally bad ratings tell the whole story. This app said my train would arrive at Harlem-125 at 2:56 on track 3. I got on the train that arrived Harlem-125 at 2:56 on track 3. It was not my train.
By stupid 62929;&4901
Why doesn’t this app tell you the delay times? Waiting an extra 10 mins makes a huge difference when standing on the platform in the blazing heat or freezing cold. I basically don’t know the train is delayed until I get to station which then I have no choice but to wait outside.
If a train is delayed 2/5
If a train is delayed it a flip of the coin if the schedule is issued a notice. It’s to bad the people who should push an update to the app don’t respect their colleagues or customers enough to push an update.
Gets the Job Done 4/5
...works well for departure times but not does not have arrival times. The train disappears once it departs meaning you cannot even check tracks after the train is gone. MTA should invest in one good app instead of several OK apps.
I tried using this right after it came out and found it slow. Few years later, still slow. I don’t know why they do t simply cache the schedule like the onTime app does.
Correct schedule but wrong ETA 2/5
By Vault Guy
The app is good for knowing schedules but is consistently wrong with the ETA.
Beyond frustrating 1/5
When it works, this app does less than the printed paper schedules. This from a state agency. Not surprised. Take and waste taxpayer and commuter money. Why should I expect more?
Okay, but could be improved 3/5
This app does its basic job okay - I can search for upcoming trains, both departing and arriving at whatever station I’m interested in.
That said, it could be improved by allowing you to see a train that just left, in the event you’re on that train, without having to do another search for same train by looking up trains arriving at your destination. It also could benefit from more up-to-date information about any delays, although I can’t really fault the app for that since it’s usually not just the app but also the boards at the station that don’t always have the current info about delays.
Additionally, this app does not fill the screen completely on an iPhone 11 Pro Max, so some cosmetic updates would be great. But, all that having been said, 99% of the time it works just fine for me.
Bad Interface 3/5
I’m not sure why the train schedules come up in a tiny window on the bottom, while obvious information takes up 4/5 of the screen at the top. It could use some design work. I still use it, it just feels outdated and difficult.
By Brad Walsh
After the trains depart they are no longer visible on the app so you can’t tell any information about the train you’re on or what time it will stop at another station. I downloaded this app to find out arrival time so I could pick up a friend. Information not available.
Can’t open 1/5
I loved this App but since I have upgraded to the iPhone 11 the app won’t stay open
Use to be great 1/5
I wish I could give no star’s. The app use to be as good as the MTA BUS TIME app. Both of which operate by GPS, supposedly. The former use to, the latter does and is GREAT. This is nothing more than an electronic schedule to replace paper ones. Guess they don’t want anyone to use it to monitor OTP. Which I really couldn’t care about. All I care about is when it’s going to come in real time. This app doesn’t do that.
Functional but static. 3/5
The app is a convenient way to purchase railroad tickets and works well for that.
The Train Time section of the app could use real time count down clocks; A real-time ETA for late trains; and real time Service Advisories.