Great accept for... 3/5
By Babaah baby
This app is great! Accept when there are multiple assortments of an item you want. There is no way to select “the” one you want. So how do you know which ones you will get?? I don’t even see a place to specify the color and such to request if options are available based on stock... also, I am shopping while signed in. I left the app for a bit and when I go back to the app my cart Is empty.... please fix this. Otherwise I love it.
This app is annoying. It will say an item is in stock, but won’t let you add it to your cart. How can it be in stock but yet I can’t purchase it? The app needs work.
This app is clunky and not user friendly. Trying to shop for pick up at store is next to impossible to navigate.
By Check privacy rule
Very difficult to navigate! Not intuitive at all
What I like 5/5
Very helpful will make being home more fun.
Location showing none incorrect 1/5
I have unable to use the store located in your map and on your site. This is very frustrating. It says it there are no stores in my area. I leave right by a store!
By Grandma Dragon Lady
I always find what I want and plenty of surprises as well.
By Carmy's Custom corner
How do I move my list to my cart?
Love this craft store! 5/5
Michaels has great prices and so many of my favorite items. I can spend hours and still never get around to everything.
Aggravating to navigate
Love Michaels store, App, coupons & special offers!!
Online shopping 5/5
Very convenient. Thank you for making online shopping so easy.
Cricut Maker review 1/5
Absolutely love the machine. Was disappointed to find out that all my Michaels coupons do not apply to any Cricut supplies. Many other stores do offer discounts on cricut merchandise so I shop elsewhere for that.
Not easy to use 1/5
By this app is not easy
Trying to checkout online with curbside pickup. I can’t figure out how to checkout and buy my products.
Why tho 2/5
Shows a full online catalog of items for sale but you can’t buy online with the app or order items for curbside pickup, so it’s pretty much a useless app🤷♀️ I love the store though and will keep using the Michaels website for online ordering just disappointed with the app
I love how the app shows you what isle the item you are is in but I don’t like how hard it is to actually order the things online it’s super difficult this app could use some work
Beading Fun 5/5
By Gma Zanne
I have recently started making Beaded Sun Catchers. I love the huge selection of glass beads Michaels offers. I have never been disappointed with their Products. Curbside Pick Up is so efficient and easy. Thank you!
4 ply yarn 2/5
By 23rd St
I am trying to see different colors and just see one color. I’m trying to find
A mustard color yarn but I’m not seeing any colors except for the bright yellow that is on there multiple times instead of different colors of multiple brands. How can anyone buy yarn online Fromm you I will have to look elsewhere so you have lost my order and probably many more.
Good Crafts Store 5/5
By Jilly Adele
Michael’s has all you need! Good customer service!
Complicated and hard to use 1/5
I downloaded the app because ordering online was becoming complicated but as to my surprise the app is even worse. Whenever I go to purchase an item it pulls me out of the app and back onto the browser so what is the point. They are both useless and hard to work with needs serious updating and modernization 👎🏽👎🏽👎🏽👎🏽
Online order 1/5
Every thing I attempt to order for curb side service is not available. Especially pads of paper and yard flags
Can’t check out 1/5
Having a problem taking the things from the wish list to the actual checkout.
By Christina Beck
More toggles on the shelves need to stock more of the toggles🍦🍦🍦
Going Crazy! 5/5
Love Michael’s store especially our new one. Going stir crazy with all this COVID-19 and all my favorite stores closed. On line is a wonderful second choice but there’s nothing like browsing through the store. Praying for everyone, our world as a whole. Hoping and praying this will all be over very soon.
Stay healthy, stay safe everyone.
Until we can meet again,
Hard to find items 1/5
I’m trying to find items for the project that was shown to make a unicorn headband. It is just impossible!!! Why show projects and not make it easy to get them you need to make it? It does show you what you need but it does not really give good descriptions about the items. Example... it doesn’t tell you what size cork you need or it doesn’t tell you what it is that they used for the unicorn horn or how to find it. I would love to make some but can’t if I can’t but the items I need.
Worst App ever 1/5
Honestly the worst app needs significant improvements
No option to buy online 1/5
Why ate so many products not available online?
What’s the point 1/5
What’s the point of an App. if I can buy items in the App?
Impossible to get help online 1/5
By L Muss 1
I am trying to buy my yarn online or even pick it up on the curb, but No one helps me in the Chat I only get the Robot to speak to, I am a constant customer in the store at Midway dr. San Diego. No one helps and the site is very confusing
Can’t order Easter decorations for pick up or online 1/5
Extremely a disappointment that I can not order the items I want to order online. this will definitely impact me choosing to shop elsewhere in the future.
By not juels
Terrible app and hard to navigate. Finally find item but can’t determine if you have at store. Cannot go in due to covid19, but app is insufficient to let me know how to make purchase, everything one line is out of stock!
By High flying ace
The store gives good idea for. Hobby’s
By Mrs Couch potato
So far this app has not been user friendly. I will keep struggling because for craft supplies is the only choice in our town but they currently have NOT made it easy
Hard to navigate 2/5
This is an insanely hard site to navigate! I don’t have any problems at the other craft sites
Friendly & helpful employees 5/5
By Woofie Brown
The entire staff at Ina Rd. Is fantastic. So helpful, courteous, kind, and friendly!
I can’t delete from lists unless I delete the whole thing!? 3/5
By A. Shiels
Other then that it’s fine.
Es un mundo de fantasía por realizar 5/5
By Karen Lucecita
Me fascina visitar su página para escoger el material que puede realizar mis sueños!!!
Best store 5/5
By Little Rebal Girl
All products are easy to find. Employees very friendly.
Pretty good, but... 4/5
Great for coupons and finding things, but WHY isn’t there a purchase history? Logged into my account, I would like to check my online-store-pickup order, but it just “disappears” until I receive an email confirmation
Shopping on line 1/5
Never goes into the cart
Impossible to find curbside pickup option. 3/5
Impossible to find curbside pick up option.
Checkout problem 1/5
There needs to be a way to add your “list” directly to your cart! I’d be much more likely to do the curbside pick up that way!
Web site 1/5
You can’t buy anything in the app. If you want to it sends you to the websites, where most everything that’s on sale is out of stock or it says it’s in store for pick up, but you can’t add it to the cart. I don’t want to go in the store, but may have to
By Panroom queen
It’s impossible to search for items
Terrible - can’t shop in app 1/5
Terrible app, when purchasing it takes you to the site. Might as well use safari to make purchases. Pretty useless app...
Filters Do not work 1/5
By Ms. Charie
When you set the filter for store pick up it still shows you all the items. You have no stock for “convenient store pick up”. Stop hyping it.
More substance 3/5
You can not order through the app it takes you to an internet page...you can not track orders through the app.
THIS SHIT HAS FLOOF