Where’s facial recognition support? 4/5
Never had a problem with this app until I bought the iPhone X. Now I need to use my pin because the device has no fingerprint option and the app doesn’t support facial recognition (which is apparently more secure).
Please add. Otherwise, this app works great!
Takes a lot if tries to make the notification appear. 2/5
By A. C. I
I have tried few times, but didn't get anything. Then decided to turn off wifi and see if on cellular data the notification would go through and it did. WiFi has an excellent internet connection, so I don't really know what is causing this notification delay or the multiple tries.
Won’t download 2/5
It shows just a little bit more to get to fully downloaded but will not complete the task
Less awful than using those old RSA hard tokens 2/5
The ability to copy and paste verification tokens is what lifts this app up out of the sinking swamp of annoying corporate authentication schemes and into the abysmal humid rotten atmosphere roiling just above it.
I'm also tired of every Microsoft application out there now referring to itself as "we." Stop it.
How to delete Authenticator app 1/5
Terrible this app has taken over my iPhone. Microsoft support cannot help me delete it! Do NOT download thus app. You will regret it IMMEDIATELY! Microsoft provides NO HELP!
The Gold Standard 5/5
If every authentication app worked like this, they might be used more. This app is by far more useful than the Google competitor. Having to use both, since some accounts only work on one or the other, I much prefer to use Microsoft. The simple act of hitting approve or selecting a number makes signing in a breeze. This is what the future of logging in should be like.
Typical Microsoft. 3/5
By nira c
Instead of supporting already existing Authentication apps. Create a code that cannot be used by anyone else then force people to download their app.
The app crashes all the time. They don’t have Apple Watch support. I have to take out my phone every time I need a code.
Fix it or support other authenticator apps.
Needs Face ID support 3/5
Great app, but you should be able to password protect it so other people who might use your iPhone can’t open it and access your codes.
Face ID, Touch ID, and passcode support is a must.
Not Necessary! 3/5
By Bigg dude
This app is really not necessary, that is if you stay on top of your accounts. It eventually gets annoying with the extra steps and starts to be a hindrance. Stay diligent don't become complacent, and don't download this app it's simple as that. This app does what it claims to do and would be very helpful to someone who can not stay focused. To those who are completely aware that remain focused this app is a time consuming step that's avoidable.
Simple and Effective 5/5
Has always worked flawlessly for me. Would be great to have the option for an extra passcode lock for the app, though.
One star 1/5
One star due to useless update summary.
Resets every update! 1/5
Since inception whenever I have all accounts with their verification setup and on standby... here comes and update, Great!
Open to see app, everything gone and have to redo it all over again. Every update!?
I stopped using this app and found an alternative from a company that sounds like booble.
How about an Apple Watch component? 4/5
Does what it’s supposed to do. How about adding an Apple Watch version too?
Not Unique 3/5
This app cannot coexist with Google’s Authenticator. Upon installing, each overwrites the other.
Works as advertised 5/5
We use this as MFA tool for logging onto our corporate network. Flawless and much better than the old text codes as no network connection is needed
Needs key generation 4/5
Needs to be able to generate a key to work with more services. Similarly to how the Symantec app works.
Not secure 1/5
This app works. But it is not secure. If I get a MFA notification on my lock screen I can allow the authentication without unlocking my phone. Fix now please
User-friendly and useful app 5/5
This is a very useful app for two-factor authentication. It’s as intuitive as possible and I’ve never had any issues with it.
No password protection 4/5
Surprisingly the most important app which is required to authenticate is open app. I failed to understand why this app doesn’t have password protection. What am I missing to understand here?
An Apple Watch app would be nice to have. 4/5
By Birdsong Man
Wouldn’t have to fish my phone out of mypocket!
I don't understand this app 3/5
This may be a useful program, but you'd never know with Microsoft's brief & non-descriptive description. Why should I download this app? Authenticate? Authenticate what?
3 stars is all I can give for such poor descriptions.
I don’t grasp why MS has chosen an additional app just for the sake of authentication.
Too frequent updates 1/5
This app only does one job. Generate some numbers. Why does this need to be updated every other day?
Works great 5/5
Never an issue
I’m not able to set it up.
This app doesn’t work very well. I can’t use it for getting to my Microsoft account!
Cannot select username to get code 1/5
Like the title says. This new update has made it to where I cannot select my username in order to generate a key code...isn’t that the purpose of this app?
Won’t even install 1/5
I’ve tried several times to install this app and it will not.
Add passcode option 3/5
By Mr Kar
Add a layer a of security like a passcode option if someone click on the app they can see ur code and the account it’s linked too
What did you do????? 2/5
Whatever you have recently done, has broken this app. And because of that, O365 Admin App no longer works either. Please get it fixed!!
Like most software nowadays, it is half baked. Does nothing. Uninstalled.
Excellent app, but… 3/5
By Abraham Isaac Duran
It’s a great app, I like it a lot, but could you make it more secure? The login codes generated by the app could be used to sign in a critical site (like a banking account), so if you could add an option to provide an extra layer of security, that would be great. Also… what about being able te backing up to iCloud, so if you restart your device you won’t lose access to your codes?
Battery vampire 1/5
After I installed it I would be lucky to make it home from work before my battery died, after uninstalling it my battery life has returned to normal. Oddest thing is when I checked my battery usage it didn’t even show up, I never left it open or anything.
Apple Watch App 3/5
Should really have an Apple Watch app so that I can just quickly accept login requests
By George Capote
I tried to sign in to my MS account on the authenticator app, but it requires the authenticator app to approve it. That’s hilarious.
No, the other methods (email, phone number) do not work.
Works well 4/5
However it need a companion app for the Apple Watch. PLEASE
Great update 5/5
Before this update, when using 2 step verification and having to approve a sign in you would have to manually open the app to click approval, now the approval notification pops up instantly. Great app that keeps getting better
Microsoft Authenticator app keeps popping up authentication requests 2/5
Microsoft Authenticator app keeps popping up authentication requests after request has already been approved. I am on the latest V5.4.5.
Nice move from Microsoft. 5/5
By Mesha Bin Bander
But I'm wondering, why they can’t make the log in same Bank accounts.!
Each u will enter the Email u will receive a a code in ur mobile phone.
The email is the top of everything.
If someone take it.!!!!!!!
He can take everything from you.
Snap, Twitter, instagram, FB, and ur phone data in the iCloud.
Pls think of it.
Even there is a payment for that.
To be safe is more important.
Almost a five 4/5
While the Authenticator doesn’t currently support Apple Watch, it’s still pretty good at what it does. I haven’t experienced crashing after updates like others have. Pretty solid with that one glaring omission.
Work made me do it 1/5
Notifications don't work, so always have to find and launch the app to approve. Every second needing to use this app is unnecessarily frustrating. 30 second code changes... increase it to match our exceed RSA (it's all connected, so you can detect malicious or brute force attacks and stop them). Concept is too verbose. Overall dislike of this authentication concept, as it's an extremely poor experience.
This is totally Cheap Rated App Poor 1/5
I tried to sign in to ms store to buy some stuff using browser, it required me to authenticate using ms authenticator app, so I downloaded the app, I open the, I logged in to the app and IT IS ASKING ME TO AUTHENTICATE USING MS AUTHENTICATOR. Totally bad app! Bad bad!
3D Touch Concern 4/5
The authenticator app has two options during 365 multi-factor enrollment, either Notify or Enter Code. If you have your Authenticator set to Notify (push notification) you can 3D Touch on the lock screen to approve authentication without unlocking your iPhone. It should only allow approval after you unlock your phone. Although this problem can be solved by turning off lock screen notifications for this app.
Also it doesn't touch your contacts. Rolled this out to 100 users and had zero problems with contacts being deleted.
Update: Adding a star for Apple Watch push notifications.
App Crashes on Every Update 3/5
I don't know what's exactly the cause of this but every time there's a new app update for this, it always crashes upon opening whenever I open it up after rebooting my iPhone (previously it would go black for couple of seconds and freezes before crashing). It's been going on for 3-4 months now and it's very annoying. Reinstalling it doesn't help either.
However, it is a pretty convenient authenticator app that does what it supposed do. Just wished it doesn't crash every single time these days.
Apple Watch Support Please!! 4/5
Please update to include support for Apple Watch!!
By Angelino 562
I notice some of my contacts where erase how can I get them back?? Pls help..
By Mani pr
Has made my authentication to work so much easier 5/5
My company requires multi factor authentication to many of their services. Previously with smart cards or fobs it was really hard. Now, it takes me 3 seconds to authenticate with Touch ID. Thanks Microsoft!
Need code to get code 1/5
Confirmed that the app needs a code to confirm before it can fetch the code to confirm.