Don’t understand this app 1/5
By Boymom#5
I thought this app was to monitor my Microsoft accounts (including my kids) but that doesn’t seem to be the case. The only options are to add accounts (which I did), setting, and help. When you click on the account, it gives you the option to get a code. Not sure what this is for but Microsoft apparently doesn’t have an app for what I’m looking for. This app seems to be pointless.
Auth in Lock Screen 4/5
By Leone145
I’ve noticed you can auth to services through a locked Apple device. Seems to be a minor security flaw.
Did not 1/5
By sylerm
I used this app with Microsoft and the codes they gave me didn’t work and they locked me out of my computer for having too many failed attempts. Deleted the app.
Authenticator Lost My Backup 1/5
By dillongilmore
DO NOT USE!!
I trusted that Microsoft’s backup feature actually worked. I had to do a hardware reset on my phone and Microsoft doesn’t let you export the totp values. The only thing you can do is backup to iCloud.
I was extremely diligent when doing this and followed all of the instructions precisely.
After doing the hardware reset the first thing I did was Begin Recovery which just said that I don’t have any backups in my iCloud....
I’m now locked out of my most important accounts.
I would encourage people to look into other alternatives that give them more control over their own secrets like Bitwarden or even LastPass and avoid using this app.
Absolutely junk 1/5
By clint & Rudy
It doesn’t give u a qr to scan and I’ve put the code in 4 times and doesn’t work
this app 5/5
By rommelaxo
ammaaaziing helped me recover my password oh it is wonder ful if tou are like me that never remembers your passwords then you should have this app WOONDDDEERRFULLL
Codes don’t work 2/5
By User11554
I’d be nice if the codes worked so I can get what I need done, done but otherwise I guess it works fine.
Codes refreshes to quickly 2/5
By Softball_03
I am a huge fan of xbox and gaming, but being told that i need to create a new password when I have my current password for what feels like forever. Also i turned two-step verification thinking that is a way around having to not create a new password for my account. No when I try to let my friend log on to my account so he can help with a game that I don’t have a whole lot of time to play as much as i would like
Safe 5/5
By CHALENAAA
It keeps my accounts safe.
Face ID 1/5
By PRCHEEK
Needs to support Face ID
Missing function 2/5
By BRobTech2018
Needs a push that just needs a click to accept.
Just like Duo app
Thank You Microsoft 5/5
By AlexandraJxxxd
Making my Business Secure from bugs.
Worthless 1/5
By tomofpittsburgh
Microsoft authenticator app would be much more useful if Microsoft used it for anything. Unfortunately Microsoft does not use their authenticator app for signing into Microsoft accounts apps applications programs computers. But good job shooting yourself in the foot once again Microsoft.
Not working on Apple Watch 1/5
By joejgallant
App not working on Apple Watch. Won’t connect to phone to setup Microsoft account.
Works great, unless you need the recovery option 1/5
By Kurtis101
Recovery fails
So much easier and faster 5/5
By Jonny Champ
Just takes the multiple steps of security steps by using the app is great. Especially if you make your accounts a little to secure Authenticator just helps you add encryption for more security but easier for us users.
Very poor app 1/5
By WGCoff
The app works great at displaying codes but if you need it to authenticate Outlook, good luck.
Never fails 5/5
By PremiumIT
Solid app.
Terrible App on iOS 1/5
By MerrilM
I have had nothing but trouble with this app. It is very unreliable, and causes me to not be able to log in to my microsoft account. Microsoft need to enable another form of two-step authentication like a simple text message to my mobile phone. It would so much easier than using this terrible app.
Watch app is useless 2/5
By Azzatey
I was very excited about the watch app. But it works 1 or 2 times out of 20 (maybe even more). The app on an iPhone works pretty good. Leaving only 2 stars for crappy watch app.
Slow 1/5
By Farshad Bandari
in iphone 7 & 7 plus in app start show black screen
Great App, but Bring back the QR Scanner 4/5
By agarcia967
This is a great app I use all the time. I love the simplicity of it, and it’s incredibly useful however...
BRING BACK THE QR SCANNER!
It’s such a pain to have to type in the code every time I want to add a new Two-factor account!
¡Me amó! 5/5
By Jjmcballer
Supersecure!
Awesome - 5/5
By blackfincloud
Works across a LOT of platforms easily
Awesome app 5/5
By Alex Varela V
Greta app I love that you can backup your account on iCloud unlike google Authenticator
works great 5/5
By jwingstrom
Simple and painless as possible to use, esp. w/ ability to confirm auth requests within the iOS notification.
Great central experience 5/5
By SeattleJj
Nice having Face ID and all my various Microsoft accounts including O365 from my work and also a non-profit I work with.
Needs FaceID support 5/5
By Oblivion2500
Best Authenticator app but needs FaceID to reach its full potential on the iPhone X or newer.
I can’t use it 1/5
By DIZNEYFAN12345678910
It won’t let me sign in so can u fix that
Forcing to use MA is violation, “ROWDYSHEETER MS” 1/5
By DilluDills
Why the security not within office365? Separate app for authication is LOUSY design. Forcing to use MA is violation, “ROWDYSHEETER MS”.
Makes migrating to new phones a breeze 4/5
By UniBLuNT
At first I didn’t like that I needed to use this specific Authenticator for Microsoft accounts. You can’t simply scan a QR code like the current industry standard with a Microsoft account. However after migrating all of my other tokens into this Authenticator it has worked great. I recently purchased an iPhone XR and the Microsoft Authenticator migrated all of my tokens (not just Microsoft related) into the new phone (and in sync) with no effort at all.
-1 Star for not adhering to current industry standard for Microsoft accounts and using QR
Disaster= renders phone unusable!!!! 1/5
By 2catstoo
Initiates a loop with endless requests to enter password or use app and new password requests repeatedly interrupt app. Then loop starts again. It is secure by rendering your accounts I useable by anyone. I have tried to delete Outlook but that doesn't work either.
Works, but push authentication stopped working 3/5
By StarCross6
Previously, the push authentication worked well with my iPhone and Watch combination. Now out of the blue, it stopped working, making it less useful than usual.
Fix it 1/5
By eramzzz
This app will not send push notifications to approve. I’ve gotten only it twice to send ever since I switched phones. It did work on my old iPhone but now even the 2 times I did get a push notification, it still didn’t let access my email.
Solid. But slow. And please allow iOS12 to pass thru OTP 2/5
By Mikeradu
Overall, it’s a quite decent product. My company makes me use it in combination with office 365, otherwise I don’t think I’d voluntarily use it.
However, I would be significantly happier with this product if it allowed iOS12 to pass through the OTP and automatically paste it into the app without me having to type it up. Most other apps can do that - surely it’s not that hard to implement.
Thank you
Unduly complicated app 1/5
By Imanacura
This is a messed up app. The creation/registration process is unduly complicated. Once complete, I have no idea why I downloaded it. It’s purpose is obscure.
Buggy log it 1/5
By buggylogin
There is a bug in the log in software.
The @ symbol comes up as a 2 on my email log in for password entry. Tech support is of no help.
How do I get help or my money returned?
Life Saver! 5/5
By Crglrsn
Works great!
Love it 4/5
By I dont hsve a nickname
Extra security for my account
Overall good, but needs a widget and open faster 4/5
By ryan.littleking
The app is formatted nicely and the push notifications for instant approval for logging into Microsoft accounts are cool. However, I’d love to see an iOS Widget made for quicker access and for the app to launch faster. Google Authenticator opens practically in an instant.
Great on iPhone Watch app is a bust 3/5
By EdLewis2
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
Does not explain itself; found useless 1/5
By Ttg85
Introduction leads nowhere
Watch Authenticator still not working 1/5
By RL1
After latest update, the watch portion of the app is still broken
What an awful app -10000000000 stars 1/5
By gstheory
I’ve tried to get this to work for the past 4 days. It just doesn’t work. It’s not that it’s slow, or that it isn’t secure it just doesn’t do.... anything. The two most common messages I get are “something went wrong, please try again later” and “let’s try it out” and then I wait, and wait, and wait... oh there!!.... Nope... still waiting. 4 days later. Maybe if there were instructions. That would be a novel idea. Or if the app set up by taking you through the proper steps.. OHHH that’s right! I’ve already tried that too. And... you guessed it.... it doesn’t work.
Redesign? 5/5
By Rp vv
Great app, what i would like to see is a redesign, make it look like Outlook app, cleaner icons and maybe icons on the bottom bar, they should fit. This looks to much like Android version. Otherwise great app!
App Lock 4/5
By Python922
For a security purpose app, it’s shocking that it doesn’t have an lock to enter the app. Other functions are good. Apple Watch app usually fails.
Face ID 3/5
By ashok.kandikanti
Common sense this app needs Face ID enabled
Fustercluck 3/5
By jbrandonf
I tried to love this app. I liked it clean and simple interface. I liked that it connected easily to my outlook account.
I waited forever for a watch app. After a couple version testing the beta with no luck I think I’m in the clear once 12 comes out.. nope. Still won’t connect. Deleted Authenticator and moved over to OTP Auth where the watch app works flawlessly.
Let me go! 1/5
By MaureenNash
I left Microsoft, but the app keeps trying to force-install at least 4-5 times a day. My alias should be inactive now, and I removed the account before uninstalling. I just want it to stop! 😡
