TERRIBLE!! Does not work!! 1/5
This app is the most useless, frustrating thing.
Scan instructions poor 1/5
By scan QR code
No longer getting notifications 1/5
By Blake Cheek
Prior to the iOS 16 update I’m almost certain I used to get toast notifications from the app whenever I was prompted for MFA. Now, I won’t even know if the system has pushed a notification to my device unless the app is open on my phone. I tried to check the notifications area of iOS and I don’t have any options there or in the app itself.
If I got notified of a MFA request without having to be in the app itself actively looking for it. This would be a 5 star app.
Crashes on launch in iOS 16 1/5
After upgrading to iOS 16, and even after this week’ latest update to the app, Microsoft Authenticator consistently crashes on launch. I offloaded and reinstalled the app to no avail. I have not completely uninstalled it yet — I would first need to remember all the accounts for which I used this app MFA so I can deactivate and re-establish that setup. Not fun.
App used to work great and I don’t think I ever encountered issues with it… until now.
(FWIW: Crash-on-launch problem persists in the iOS 16.1 public betas.)
Scan QR code didn’t work 3/5
In adding a work msft account, it offers to scan a QR code, but then it just gives code and url prompts. Still worked but required manual entry of 50 characters.
Fairly cumbersome to use with dozens of services 1/5
I have a lot of services added.
It is becoming very cumbersome to use
No ability to search
No ability to group into folders
No ability to tag
No ability to sort
Dark theme 1/5
Another update, still no dark theme
Migration of ID does not work 1/5
If you are changing device, you have to manually set up all IDs again. The export import process is manual, and after entering tedious 12 encryption passcodes it gives various system errors. In comparison Google or LastPass did migration in less than a minute with no manual inputs
How are you supposed to sign in when the app doesn’t give you a code or way to login. Smdh
Every time I change VPN for a different client, I have to authenticate.
Can’t get much better 5/5
By GARDEN OF HEAVENLY REST
I’ve been using Authenticator for two years or thereabouts. I haven’t experienced any real issues with the platform other than simple issues that I ultimately created for myself. Great means of 2FA in a time that the added security is much needed.
Need folders for password managing 3/5
I really want to be an all inclusive app for passwords as well. Please have name field as well as folders in password sections . I have to manage over 100 different passwords and being able to group them by name or folders like bitwarden is much easier. Other wise this app would be perfect
Does not sync 1/5
New phone, took about 20 installs of the app to get the sync to pull in my passwords. Now trying to sync to iPad and I am having the same issue with the “getting things ready” prompt, but nothing ever syncs. It also appears that new passwords from my MS Edge on PC and phone don’t always sync. What is wrong? Multiple accounts of this on the internet and no fixes. Please, if anyone could help.
Authenticator App 5/5
Perfect for all your 2FA needs and passwords. Simple to use and easy to understand.
Make Microsoft great again 1/5
Make Microsoft great again
Huge app size 1/5
By Mike carpool
Why is this Authenticator 128MB?? Google’s is in kb…
Trash app 1/5
This app is retarded. I’m trying to get my money from the uphold app and it tells me to enter the 6 digit code from my Authenticator app but it keeps giving me an 8 digit code.
Never have to remember passwords on all my devices 5/5
I use Authenticator with edge browser on all my devices (Mac and PC). I never have to remember a password or account name. All the login info syncs across devices and I can use iPhone autocomplete synced with Authenticator to avoid typing passwords too.
Safe, quick and very away to use, so far very good 4/5
By David A Guy
Nothing to review, works, that’s what we expect!
All Information. Gone. 1/5
Got a new phone, transferred everything over, open apps to see if things are good. All’s well until I open this app. Attempted to restore from a backup, and to my surprise, there’s not one. All 2FA accounts, gone. Now I’ve got to remember what accounts have them and contact support for them all to get back in. Do better Microsoft, this is totally unacceptable for a company of your caliber.
No I won’t do it later 1/5
Seriously stop with the I’ll do it later nonesense. Give me a no option.
Also if there are any soelling mistakes in this review it’s because the review box is white text on white…
Doesn’t work 1/5
Doesn’t work anymore and won’t let me sign in
Tracking? Bye bye. 1/5
not going to use it anymore. I’ve been a user for some time and just upgraded to iPhone 14, and now it only works if I allow it to track me? No thanks. I’ll find another way to do what I need to do. Good job! Way to kill your own app. MS already barely has presence in mobile echo system.
Keeping me. 5/5
By Reveille Joe
Glad there’s an easy to use Authenticator app. This seems to be a good one so far. 🤘🏽❤️🥰
Once you upgrade it will become 8 digit code 1/5
I need 6 digits code, not 8 digit one! Have been locked out of my account because of this stupid 8 digit code!
Just after upgrade my phone, 6 digits code becomes 8 digits. Driving me crazy
Can’t Switch from Android to iOS with Ease 1/5
By Eduardo J Mata
Just like the title said. It stinks that I have to do import all my accounts manually and I have over 20!
Utterly obnoxious amount of hoops 1/5
By Idunno boutit
I get it is a security app. I get that it is supposed to make things less able to be hacked. But i see absolutely no reason for this app to require my phone data. No reason for there to be a REQUIREMENT on having notifications active. There is enough data mining out there. This is a bogus and absurd amount of a data breach. Screw Microsoft.
Only one I use now 2/5
This authentication app saves in cloud unlike google. This is the reason I lost my google account and they won’t let people identify themselves to get into their important accounts. Anyway back to this app Im able to actually save a few google accounts with this app lol. Please keep saving to cloud. I feel like the app has gotten better also. I think its safe to use and I have not loss any of my accounts. On my android phone my accounts is missing why haven't they sync onto new device now Im scared to delete this app or reset this device. Have gone to 5 stars to 2 because of this. Please fix.
Very good app 4/5
Very good app and work as desired. But please fix the bug related to notifications. Once you rest setting on iPhone, your iOS app stop giving notifications. Only option to get it again is to remove and install again. That is a big headache and I am facing this third time this year as rest my device after sometime.
Please fix this annoying issue. Rest is good.
Devs need to gut 1/5
I will gut these devs. You are some bad people.
Easy to use but… 5/5
I wish it was easier to transfer devices.
I use it because I have to… 1/5
However the statement at initial launch should tell everyone what they need to know.
No analytics data should be required to keep your device secure.
If you want to keep devices secure do not allow obsolete versions to run, this can be done on device without transmitting telemetry of any sort to Microsoft. Individuals should always have the right to decline shipping data (any data including anonymized data) to corporate entities. Demand better of the companies that make money off you. These products are not made altruistically despite being “free”.
Amazing App 5/5
I love this app!
PIN Code Too Long 1/5
By Ploopy was here
I’m older, and not a computer geek, so I have not been able to log into my Outlook email account using the Microsoft Authenticator because the temporary PIN number is too long (8 digits instead of 4) and memorize and input within the 30 second time limit. I don’t understand why the PIN is so long. All the other 2-factor authentication services I’ve used assign a 4-digit temporary PIN. Much more user friendly and just as secure because the PIN is temporary. Not happy with Microsoft Authenticator at all. Why not offer the end user a 4-digit PIN option?
iCloud backup should be supported 1/5
True iCloud backup should be supported. I should not need a personal OneDrive account to backup. I have iCloud. Not OneDrive.
Easily one if the worst designed application in the store
Best authenticator 5/5
Easy to use, fast, and you can easily port it between devices. Highly recommended.
Missing two features 1/5
It’s miss two features that’s common on other apps like this. First one is Dark mode and second is the app should have a password to protect it. I shouldn’t have to passcode my whole phone to get a passcode to unlock this app. So to protect this one app you have to unlock your phone every time you use it, is a pain. Microsoft theses two features should already been in your app.
Decent app, with one major drawback 3/5
I use this application regularly, and it’s quite stable. But, the watch notification functionality is very frustrating to use. It works maybe 40-50% of the time, which is a terrible hit rate for a business related application. It usually says “failed to communicate with phone” which is likely due to some power saving feature in iOS killing the Authenticator app process. But in the end, it results in a frustrating user experience. The feature should either be fixed, or removed.
Clean and easy to use 5/5
Looks nice and simple and very easy to use. Also, it is very easy to set up a new account since you can just scan a QR code instead of typing stuff in.
Terrible functionality 1/5
I have to type in my iPhone passcode then click “Approve” then type my passcode again, then click “unlock” (bc somehow the Authenticator is still not unlocked), then type my passcode again. Even when I complete all these steps as fast as humanly possible before the web portal I’m trying to log into times out, sometimes it is still too late and I have to start all over. Please fix this so I only have to type my passcode once at maximum. This is ridiculous. I have Duo Mobile for a different login and it is a breeze.
Doesn’t work 1/5
By Southern Lady12345
This app stinks. It asked me for a code to log into it and it won’t give me a code here or on my pc. Why can’t it just text a video to my phone? I’ve wasted hours trying to make it work so I can purchase a server license. Very frustrating 😡
By Kathy C. Nana
Dark mode 3/5
I don’t know what are you guys waiting to put some dark mode on this app. It destroys my eyes every time I use it in the dark.
Watch app still doesn't work 1/5
I can't get past the initial setup screen on the Watch app. Please fix, literally every other authenticator sets up without a hitch and yours can't even get past step 1.
Love it 5/5
Started using with Microsoft products but keep adding more and more, this is so easy and so secure.
It’s a hit or miss 3/5
Sometimes the apps functionality appropriately and at times it does not. It has the tendency to go in a continuous loop between outlook and the app