Watch App is Broken 1/5
By austin67823098
For some reason the watch app doesn’t seem to be a priority. It is completely broken, but still gives notifications each time.
New iPhone - had backup - now don’t 1/5
By tb582
Very disappointed - had Microsoft authenticator, used the whole backup to iCloud within the app etc etc got the 12pro - restored my phone from backup. Go to auth app and restore and I get no iCloud backup . Seriously annoying!!
Doesn’t recognize different sites with same account 1/5
By Glaneon
Text in review doesn’t even show!
Cannot download the app 1/5
By Akudasad
it doesn’t downloads it to Iphone 12 pro
Works well 5/5
By Drog22
Works well and does the job. Would love to be able to see code on Apple Watch as I don’t always have my phone on me.
WatchOs version doesnt support other accounts 3/5
By Simorq
the watchOS version only shows notification for microsoft account , it doesnt support teo step password for other accounts. it would be great if I could have access to my accounts in watchOS too
please work on this feature
Apple Watch No Longer Works 2/5
By EagleAJ
App worked well prior to recent Windows updates. Now 2nd Factor rings on Apple Watch asking to Approve/Deny but returns an error message “something went wrong”. Hoped latest update fixed the issue but it still fails every time. Someone please fix this problem.
Update: As of 10/22, no fix yet.
Writers re ire sent feedback 11:13am 3/5
By Saidefith
Passwords anonymous where is the drafts from pick trickers that were paid and lie to se METEOROLOGIST METROPOLITAN ...
Y’all asking for too much 1/5
By Mel_750
I should not have to download this app just to verify that it’s me trying to do school work. Like I’m not that important no one is trying to access my information it’s not that deep.
Went way downhill 1/5
By Mason3k
This app used to be awesome, but now it is the worst of my authenticating apps (duo, imprivata, etc.) Approval from watch has been broken for weeks. Also, I feel like I have to provide my thumbprint at least 2-3 times in the authentication workflow. Please hang onto my authentication and rest assured no one has snatched my phone in the .2 seconds since you last asked for my ttimbprint.
Overall, clunky and impedes my workflow.
Can’t approve without opening app 1/5
By null_phokus
Until a recent upgrade you could approve requests from the notification. Now it opens the app, which takes you out of what you were doing and defeats the shortcut process. Please fix this.
The app works great otherwise and I will update my review once fixed.
Apple Watch Still Not Working 1/5
By Sugrat
Please fix the issue so we can approve on Apple Watch, it was working until the latest OS updates.
Lost all accounts and passwords 1/5
By IbrahimMalik
I had to restore my iPhone. I made sure this app was backed up to iCloud before I erased and restored my phone. After restoring everything from my back, the app is now telling me there is no backup on iCloud after pressing “begin recovery”. This is extremely unreliable!
Approvals from watch no longer work 1/5
By Jdfdjgk
It’s been several weeks now
Good app that could use some UI love 4/5
By JamesGecko
First, this is a solid app. It’s never crashed and the optional backup feature was a life saver when I upgraded my phone.
But it needs a way to reorder accounts pretty badly, especially when you have a lot of active accounts registered in the app. I recently signed up for a new primary email account that requires 2FA on every login. I use this email all the time, but I have to scroll way to the bottom of the list for the 2FA code.
iCLOUD BACKUPS DO NOT WORK 1/5
By sirmirrork
I used to love this app, as you could use TouchID to unlock it and it toted a iCloud backup to PRESUMABLY transfer your authenticators around. HOWEVER DOING A FULL RESTORE FROM ICLOUD ON THE SAME DEVICE DID NOT WORK. I lost all my TFA tokens despite enabled iCloud backup (and making a new one!) before restoring. Do not rely on this to allow portability of your TFA. I now have to waste my afternoon recovering all the accounts I had tied to this app.
Missing notifications on iPhone 1/5
By FLX314927
This Weeks's new and improved bug fix blah blah broke notifications on my phone. Have to open the app and force a manual check or I get nothing. Very POOR job again MS!!
Does not work 1/5
By Pacyderm
Not notifications, no approve / deny, etc.
No reason to use his over lastpass Authenticator or any other auth app if it doesn’t pop up an option to approve or deny.
Does bot work on Apple Watch 3/5
By Beinganish
It used to be good. But now everytime i meed to approve a login it says need Microsoft account on iphone. I already have the Authenticator app with hotmail and also have an account in iphone settings
Release Notes Are Worthless 1/5
By MeMeMe2
How can the world’s largest software development company fail to include worthwhile release notes with its mobile app updates? Here’s what Microsoft continually states with each release:
“We’re always working new features, bug fixes, and performance enhancements”.
Seriously? That’s it?
Your customers have been waiting for resolution to a documented bug to this app for a while now and we have no way of knowing whether your recent releases have resolved the issue without going through testing cycles.
Please put forth 5 minutes of effort to summarize what has changed with each update...not just this app - all apps!
Easy and cool 5/5
By carlos (goodwine)
Love that you can store it in the cloud
Autho app review 5/5
By Sin City Savage
Worked better than I could have imagined was really expecting major issues and instead I have absolutely fallen in love with this app
Terrible 1/5
By Vr2412975
Constantly pestering you about getting into your own account. Sends code but no where to enter it. Had to delete all 365 and start over because it would not let me add account to outlook on another device. Just plain annoying.
Decent 2FA app 3/5
By jostyee
It's okay to use but incompleted without export and search function.
Cannot scan QR code 3/5
By o1o1o1o1
Why not?
Watch app broken again 1/5
By Roidlee
Error. Again.
Need option for OneDrive backup 5/5
By Alan Peto
The MS Authenticator app works great, but we are forced to use iCloud as the only cloud backup option? That’s fine, but we should have the option to use our Microsoft 365 OneDrive storage account.
Do not trust - Lost all my accounts 1/5
By Fnyngpnk
Signed in today to use a code and every account I’d added that was not a Microsoft account was gone. Of course being Microsoft there no one to contact to fix this.
Almost Perfect 4/5
By bkdsj
Multi-device sync & iCloud backup would be a nice addition to an almost perfect Authenticator experience
Watch app broke again 1/5
By InebriatedCrow
On the latest iOS and latest app, notifications arrive on my Apple Watch but results in an error when I approve. Same problem with multiple accounts.
No way to easily find things 3/5
By mentaluproar
Some sources have a little icon by them, making them easy to spot in a large list. Unfortunately, this app doesn’t have many built-in company logos and it does not let you add any. There’s also no search function. So if you have a lot of accounts, you have to scroll through the list to manually find anything.
I can’t get notifications anymore 1/5
By Phenolphthalein10
I downloaded the app on my phone. But then when I got a new phone and transferred everything over, notifications aren’t being sent. I tried everything but nothing works. I can’t make my account the main account so it doesn’t show the code to type in. I can’t access anything on my school account at this point and I’m getting desperate. Please help.
Update Failure 1/5
By Qyet Storm
After updating the Software to 14.0.1
unfortunately I have not been able to view my emails from my home screen even though all of my notifications are properly set.
I’ve also spoke with Apple who referred me to you all.
This feature was of great convenience because I had the option of picking up my device to view my emails as opposed to having to go into the actual email...
PLEASE FIND THE ISSUE ANS RESOLVE.
App Lock in iOS 14 / WatchOS 7 breaks watch notifications 3/5
By ZannerX
Get an error every time I try to authenticate with my watch on iOS 14/WatchOS 7 WHEN APP LOCK IS ON. Problem resolved after turning off App Lock in settings.
No approvals ever accepted. 1/5
By BBell54
I’ve never been able to get an approval using this app. I’ve checked the settings many times but still unable for s as my website to accept my account approval.
Trouble with Apple Watch 2/5
By Rohn Patel
Doesn’t work on apple watcg
iPhone is good, Watch doesn’t work 3/5
By xTrolx
The app works well on the iPhone but the watch app does absolutely nothing but show you your accounts. You cannot use the watch app to approve logins.
Don’t Restore Your iPhone 1/5
By ZeeEmmJay
The Microsoft authenticator app does not store the two factor codes through icloud back up by default. The only way it will use iCloud is to use a personal Microsoft account. I’m attempting to use this with my company’s exchange, which makes it kind of useless.
Not sending verification codes 1/5
By 8Frustrated
Not sending verification codes
Best 5/5
By KINGPAYAM
Best
For no reason lock 5/5
By ImageBan
Lately is been self lock and can have access
Watch app no longer works 1/5
By drew772
This app was 5 stars until the watch app stopped working in iOS 14.
Not very friendly with iOS 14 and other apps it’s linked to 1/5
By Josh McClintock
Had to do my monthly password update/login protocol. Outlook states to enter password, click that and Authenticator opens up. Clicking continue does nothing except takes you to a blank screen with get codes on the top right. The only thin to do is to click that. It ask for your fingerprint and crashes right after. Reporting the issues says to contact my works IT because this couldn’t be their fault at all. Checked to see when their last update was and it was four weeks ago
Much better than Google Authenticator 5/5
By jray83
I like Microsoft Authenticator for a simple reason, I’m able to make an encrypted backup, which isn’t possible with Google Authenticator. If my phone dies, I’m not screwed since I use MFA whenever possible.
Apple Watch worked until the 7.0 upgrade. 3/5
By iPhone Rx
I love it until it stopped working with the las upgrade. Removed and reinstalled did not fix it.
Apple Watch app no longer working 1/5
By Jay11223456
As the title states, my watch no longer properly opens the app, and it’s brutal. Please fix ASAP
No longer loading on Apple Watch 1/5
By ceborga
Since IOS 14 / watch OS 7, it’s no longer loading on my Apple Watch. Prior to the last update it would no longer allow authentication from the watch. It was really a convenient watch app when it was working. 😓
Lost all my data 1/5
By A Y U S H
Worked grgeat for about half a year until one fine day it randomly reset everything and i Lost EVERY one of my 2FA codes. No way to get em back either. Unbelievable.
iCloud backup does not work 1/5
By alldaysays
Had iCloud backup set up for weeks before resetting my iPhone. Restored it to a backup from this morning and it claims there’s no data for Authenticator! Nice! Time to pick up the pieces of my online identity. Thanks for nothing!
