Awesome app 5/5
By Alex Varela V
Greta app I love that you can backup your account on iCloud unlike google Authenticator
works great 5/5
By jwingstrom
Simple and painless as possible to use, esp. w/ ability to confirm auth requests within the iOS notification.
Great central experience 5/5
By SeattleJj
Nice having Face ID and all my various Microsoft accounts including O365 from my work and also a non-profit I work with.
Needs FaceID support 4/5
By Oblivion2500
Best Authenticator app but needs FaceID to reach its full potential on the iPhone X or newer.
I can’t use it 1/5
By DIZNEYFAN12345678910
It won’t let me sign in so can u fix that
Forcing to use MA is violation, “ROWDYSHEETER MS” 1/5
By DilluDills
Why the security not within office365? Separate app for authication is LOUSY design. Forcing to use MA is violation, “ROWDYSHEETER MS”.
Makes migrating to new phones a breeze 4/5
By UniBLuNT
At first I didn’t like that I needed to use this specific Authenticator for Microsoft accounts. You can’t simply scan a QR code like the current industry standard with a Microsoft account. However after migrating all of my other tokens into this Authenticator it has worked great. I recently purchased an iPhone XR and the Microsoft Authenticator migrated all of my tokens (not just Microsoft related) into the new phone (and in sync) with no effort at all.
-1 Star for not adhering to current industry standard for Microsoft accounts and using QR
Disaster= renders phone unusable!!!! 1/5
By 2catstoo
Initiates a loop with endless requests to enter password or use app and new password requests repeatedly interrupt app. Then loop starts again. It is secure by rendering your accounts I useable by anyone. I have tried to delete Outlook but that doesn't work either.
Not keeping me signed in 1/5
By staunchnortheasterner
I want to stay signed in on Skype using Firefox 63.0 Stable on Windows 10 build 17633, but I just keep getting signed out of Skype just a few seconds after I approve the request. Microsoft, please fix this!
Works, but push authentication stopped working 3/5
By StarCross6
Previously, the push authentication worked well with my iPhone and Watch combination. Now out of the blue, it stopped working, making it less useful than usual.
Fix it 1/5
By eramzzz
This app will not send push notifications to approve. I’ve gotten only it twice to send ever since I switched phones. It did work on my old iPhone but now even the 2 times I did get a push notification, it still didn’t let access my email.
Solid. But slow. And please allow iOS12 to pass thru OTP 2/5
By Mikeradu
Overall, it’s a quite decent product. My company makes me use it in combination with office 365, otherwise I don’t think I’d voluntarily use it.
However, I would be significantly happier with this product if it allowed iOS12 to pass through the OTP and automatically paste it into the app without me having to type it up. Most other apps can do that - surely it’s not that hard to implement.
Thank you
Unduly complicated app 1/5
By Imanacura
This is a messed up app. The creation/registration process is unduly complicated. Once complete, I have no idea why I downloaded it. It’s purpose is obscure.
Buggy log it 1/5
By buggylogin
There is a bug in the log in software.
The @ symbol comes up as a 2 on my email log in for password entry. Tech support is of no help.
How do I get help or my money returned?
Life Saver! 5/5
By Crglrsn
Works great!
Love it 4/5
By I dont hsve a nickname
Extra security for my account
Overall good, but needs a widget and open faster 4/5
By ryan.littleking
The app is formatted nicely and the push notifications for instant approval for logging into Microsoft accounts are cool. However, I’d love to see an iOS Widget made for quicker access and for the app to launch faster. Google Authenticator opens practically in an instant.
Great on iPhone Watch app is a bust 3/5
By EdLewis2
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
Does not explain itself; found useless 1/5
By Ttg85
Introduction leads nowhere
Watch Authenticator still not working 1/5
By RL1
After latest update, the watch portion of the app is still broken
What an awful app -10000000000 stars 1/5
By gstheory
I’ve tried to get this to work for the past 4 days. It just doesn’t work. It’s not that it’s slow, or that it isn’t secure it just doesn’t do.... anything. The two most common messages I get are “something went wrong, please try again later” and “let’s try it out” and then I wait, and wait, and wait... oh there!!.... Nope... still waiting. 4 days later. Maybe if there were instructions. That would be a novel idea. Or if the app set up by taking you through the proper steps.. OHHH that’s right! I’ve already tried that too. And... you guessed it.... it doesn’t work.
Redesign? 5/5
By Rp vv
Great app, what i would like to see is a redesign, make it look like Outlook app, cleaner icons and maybe icons on the bottom bar, they should fit. This looks to much like Android version. Otherwise great app!
App Lock 4/5
By Python922
For a security purpose app, it’s shocking that it doesn’t have an lock to enter the app. Other functions are good. Apple Watch app usually fails.
Face ID 3/5
By ashok.kandikanti
Common sense this app needs Face ID enabled
Fustercluck 3/5
By jbrandonf
I tried to love this app. I liked it clean and simple interface. I liked that it connected easily to my outlook account.
I waited forever for a watch app. After a couple version testing the beta with no luck I think I’m in the clear once 12 comes out.. nope. Still won’t connect. Deleted Authenticator and moved over to OTP Auth where the watch app works flawlessly.
Let me go! 1/5
By MaureenNash
I left Microsoft, but the app keeps trying to force-install at least 4-5 times a day. My alias should be inactive now, and I removed the account before uninstalling. I just want it to stop! 😡
Watch app completely unstable 1/5
By Vine301
I can’t get the watch app to work. Either tells me it cannot communicate with my phone or it says that the account is not on my watch.
Reinstalling and restarting doesn't work either. This needs a lot more work.
Crap 1/5
By buron9612
App is crap
Apple Watch support useless 1/5
By Buyphone
Did they even test it? Timed out twice while setting up. After it worked on the third time, it does absolutely nothing. All the notifications go to the phone, like the watch doesn’t exist.
Typical Microsoft. A bare minimum solution with zero real QA.
Doesn’t Work 1/5
By vegastune
The codes it provides do not work. I am locked out of my email.
Please authenticate > enter code > FAIL 1/5
By abedzaza
It makes you question your own highly cherished IQ.
Worthless apps of this sort needs to be phased out.
Can’t log in 1/5
By Mayerrocks
It’s that simple. Trying to login to group me. Nothing.
Lacking Face ID to unlock the app 4/5
By ap.xh
Lacking Face ID to unlock the app.
Breaks OneDrive login 1/5
By thegreatestajax
Having this app installed along side OneDrive prevents OneDrive from having persistent log in, stopping camera upload and removing OneDrive from the Files app.
Cannot authenticate if not on WiFi. 3/5
By Uuxxaa
If I am in LTE authentication fails and says I am not online. When I connect to WiFi then it allows me to authenticate.
Better than googles app 1/5
By carlos28355
I had to wipe my phone and reload it. I remember turning on the auto back up a while ago when it first became available. Now I reloaded phone and guess what. No back up...horrible!!!
Good, but.... 4/5
By Grberk
Please consider adding TouchID support to this app to better secure it for regular use. I would love to switch to it from LastPass Authenticator, but until you lock it down, I won’t switch. You need to secure the codes!
No use for my iPhone as it won’t recognize the code Microsoft sends me to set up the app!! 1/5
By grangergal
Just downloaded the app and tried three times to input the codes I was sent but novo!!
Hate It 1/5
By MCD4x4
The way this app works is like no other. What a pain in the
Broken 2/5
By juniortsf
The restore feature is broken other than that it works just as intended
It’s a bunch of garbage! 1/5
By ValdostaDM
I’ve been trying to load this app and it just keeps endlessly cycling and changing numbers! All I wanted to do was change my password because the system said it didn’t recognize it and it was making me ask for and type in all these ridiculous codes. This is hell on earth!!!!
Very vague 2/5
By sepeeed
Very vague in telling you what you need to do or be expecting may or may not reliable enough
Also I’m experiencing problems w it being reloaded to my phone from cloud ...
Works great 4/5
By Gautey2408
It works fine for what it is intended to.
MS launches yet another piece ‘o poo 1/5
By Radio Recording Guy9
It’s like these guys never bothered using their own apps.
JUST TO SET UP A PIN LOGIN FOR MY LAPTOP, I had to give MS my mobile number (that will never happen), or authenticate through their app.
1) the app gives me the option of turning off notifications, so I turn them off.
2) it directs me type in a code from the app. But then it doesn’t work because notifications must be turned on.
3) I turn on notifications and try for several minutes to get the code accepted. Error message: you have used this code before. No further instructions.
4) I step back and generate a new code and try to submit this. Nothing happens, no message, no instructions.
5) Finally I give up and supply my work phone for authentication. MS must have a phone.
6) Finally, after ten minutes of struggle, my laptop is authenticated for use of a PIN for log in.
Is there anyone else having a problem with MS’ crappy software? There is no evidence they have ever tested this app.
What an utter piece of crap. MS should be ashamed.
Worst. Do not turn this on. 1/5
By Hherrig
Got a new phone and something didn’t transfer with the Authenticator. I have been locked out of my email for over 60 days & counting and this has been a nightmare. When will I ever get access to my email again.
Newest version deletes ALL accounts upon re-launch 1/5
By ENAJonas
Unbelievable. Did you not test this at all?!?!?
Not the best 2/5
By User65322
It blows my mind that some people say they trust Microsoft more than Google. News flash, google has had Authenticator for years. Microsoft didn’t have full SSL encryption for mail or 2 factor authentication until years after Google offered it. This is merely a poor copy of the Google Authenticator app - the original and the best.
Love it 5/5
By Omnidread
It’s a solid app that literally does exactly what says it will do for you!
Doesn’t work for me. 1/5
By ChuckBowie
Complete waste
