Cannot find exported photo 3/5
Weird. After I choose to export my photo to my photo library I cannot find it in the photos app. What’s going on?
Terrible app 1/5
By Nexus jziabshsjbsjs
Used to be awesome, I used to take pictures of my receipt after business trips. Now it only highlights part of the receipt and won’t let me change it, time to delete and use the camera app
Crashes on startup 1/5
I would give this a much higher rating based on using it over the past couple of years, if it wasn’t crashing when I start it
Additional info: iPhone X, iOS 12.2
Still crashes on startup (5/9/2019). Note that when I go into App Switcher, I see the program there, but can’t maximize it
By o l i v e
I used to find this app useful, but it has stopped working entirely for me. When I try to convert an image to a word doc, it asks me to log in -> I put in my email and password -> I get sent back to the page asking what I’d like to convert my photo into. I select Word -> It asks me to log in. I’m stuck in this impossible loop because the app doesn’t allow me to do something as simple as log in. I tried making a new account and couldn’t log into that one either. I tried going into my settings, where there is different log in option, and that one didn’t work either. Please fix your most basic function.
What about the icon? 4/5
Works fine, but why did it get an update today without a new icon to make it consistent with the rest of the office apps?
A nice App, but can do better 4/5
Such as a icon like the NEW STYLE of OFFICE 365
Good enough for a free app 3/5
Considering its free it works well enough. However, apps like Scanner Pro are just better in every way. Microsoft should be setting the benchmark considering the size of the company.
I need clear all files button 4/5
I need clear all files button, really need! Dislike to delete files one by one!
Crashes everytime 1/5
I really like Office Lens when it worked. But after a recent update it crashes everytime I launch the app.
We need OCR
Can’t detach old pictures while sharing 2/5
Once I take a picture with this app. While sharing it appends old pictures in subsequent screenshots. Practically become unusable.. please fix it.
Great, but ... 3/5
This app works great for the most part. One big feature that is missing is the possibility to view, when cropping a snapped image, with more precision where are the corner-circles being dropped: create a zoomed image on a part of the screen that is not blocked by the user’s own finger when dragging the edge marks.
Not letting me sign in... 2/5
I just made a one drive account and put in my user and pass. It’s not even signing into my account. I deleted and downloaded the app multiple times- please fix this if it’s a glitch.
First class 5/5
Love this app. Got rid of my old desktop scanner since this does a perfectly good job of scanning all my correspondence, pdf and save it to cloud storage. Really don’t understand all the negative reviews on this one. Compliments my O365 subscription perfectly.
This app is horrible 1/5
Upon initial installation, this app was my lifeline for college assignments but the more I used it the less functional it became. It started without being able to connect to my OneDrive, and then losing camera functionality altogether and now it won’t even run when I try to start it. Absolutely disappointed with the app at this point
EDIT: I got a developer response so this is my reply, I’m on iPhone 6s Plus on the latest OS. (Not sure what the number is specifically). I have had camera issues in the past so I don’t believe it is your app not being able to open my camera. But when the app does work, it won’t save any PDFs to my one drive. Even if I uninstall and reinstall. Also even when it doesn’t open my camera, I still have the work around of going through to my camera library, but ever since the last update, the app won’t process me clicking the icons and takes forever to even open it. I’ve never had issues with device operation other than the camera being buggy but all my other apps work fine with no lag whatsoever
Great at capturing. Terrible at saving. Usually can’t save anything. Makes it useless. Doesn’t help to have great images you can’t process.
Crash after crash after crash (update) 2/5
It also limits how many pages you can scan at once. Big no no for me. I’ll stick to my old scanner app. Only tried this one out because it was free and it was from Microsoft.
App crashed whenever I was trying to view the files that I had already scanned. I’m using the iPad Pro that came out last year.
App crashes 1/5
I heard a lot of good things about this app. I have installed it But with this latest update for iOS. App is always crashing. I hate to say this is worst Microsoft product i have used. I have never seen a product without coming up any fixes after the failure update.
I'm going to use one that doesn't crash 3/5
I'm using my old scanner application, using this is like a one-way ticket to crash city, when I'm in the middle of scanning important documents it crashes and it won't reload
This app is what i’ve been searching for!!! It’s super amazing,fantastic PERFECT!!!
I love it...
VERY HIGH QUALITY
No way to quickly empty gallery 2/5
After transferring photos to Photos, for example, there is no way to quickly clear the gallery. Most annoying!
User interface gives impression that when you delete, Lens deletes the photo from Photos also!
There is user feedback about this issue going back multiple years. Listen to your users!
It still astounds me how this company has ever made any money given how horrible their user interfaces have always been. You’d think after all these years they’d have figured it out.
Cream of the crop 5/5
I am amazed how much better Lens is than any other scanner app I’ve tried (on both iPad and Android). All the more amazing that it comes from Microsoft whose products I tend to hate (except for Word). It’s fast, simple, has incredible image quality, and offers lots of options for format and saving. The others seem like junk by comparison.
Only scans half a page !!! 2/5
When I try to scan documents, it only scans shows half of the page and cuts the other half and this has been happening since long time and I don’t see them fixing it, so I will just use another app.
File name and meta data disappeared. Disappointed 3/5
Where did the mated the ad ago and the file name that I created for each of these pictures that I took using this app? There disappeared please fix.
Crashamatic for biz cards 1/5
Limits save space, then crashes with each saved card photo you try to delete for more space
Crashes Constantly 1/5
I used to like this app; now it is unusable! It crashes seconds after opening it on my iPhone X with the latest iOS. Really wish this would have been fixed in the latest update. Maybe you can fix it now.
Very useful but lacking iPhone X support 2/5
This app is useful for uploading documents on the go or if you don't own a scanner. However, ever since getting an iPhone XR I’m no longer able to tap certain menu items like the most important cropping button to change the crop as they are located in the notch. Please correct the location of these icons.
No support for iPhone XS/XR 1/5
Guess the developers forgot about the notch !!
Used to be 5 star 1/5
It has been cutting off the bottom of many scans to the point of being useless. Adobe PDF Scan works. I’ve given feedback but no reply or bug fix yet. Fix it and I’ll change my review.
Used to be a great app 1/5
When I discovered this app 2 yrs ago, I recommended it to everyone. The ability to take pictures of whiteboards, straight and color-corrected, was fantastic. Also the scanning was great. Now in 2 out of 3 scans, the app is unable to recognize the document’s edges. Microsoft, what have you done???
Does what it says at a snails pace! 2/5
You can take pictures of text pages, and convert them into recognition and searchable texts, but only 10 pages at a time, which means if you’ll also spend your time reconstructing pages of texts if your project is 11 or more pages! Awful if you’ve got 100’s if pages of research to do!
App buttons get cut on iPhone XR 2/5
This app is still not compatible with iPhone XR. The buttons on top right get cut making it difficult to edit scans. Please fix this at the earliest. Thanks.
iPhone XR sizing 3/5
This app does not support the XR resolution.
Average scanning app 3/5
From user interface experience: not optimized for my iPhone XR where buttons on upper right corner cannot be accesses as hidden by the screen notch (try for example to rotate a doc, etc.).
Very basic featured and as usual poor sharing options.
It does it’s work perfectly 5/5
I use Lens frequently and it has whatever I need for scanning. It’s quality is as good as a real scanner and I appreciate that, although it doesn’t have few editing options and tools that others have but I don't use them.
By عكَاب ابراهيم المرير
التطبيق رائع ومفيد جداً جداً ومشكور يالمصمم على هذا الإبداع الراقي
You can’t save as pdf files to iCloud 1/5
I have 100 pages that I want to save in one pdf file and save it on iCloud but I can’t
Amazing Photo App. 1/5
USED TO BE 5 STARS AND: Takes photos on angles or of wrinkled paper and straightens out the pic in easy to read flat notes.
NOW 1 STAR AND: Does not straighten, flatten etc. I worked with it for an hour today. And got ZERO usable pages.
Great, but serious obstacles... 3/5
This app was a lifesaver for expense receipts when I first started using it a couple years ago. I still use it, but I have 2 major complaints:
1) Using it on an iPhone, the app does not stay logged into my Microsoft account, so almost every time I scan something, I have to retype my password to send to OneNote or OneDrive
2) Saving as PDF or to files is not easily accessible
The above to problems make me look for a new app every month or so, but it still solves my needs better than others. I love how easily I captures docs for work and home. I just get annoyed at the extra steps I need to take because they can’t solve the login issues
Save as PDF is now Broken 1/5
By Dano the Mano
I saw another reviewer post this and I am here to confirm. I use the Save as PDF feature to my work drive account. Last night I tried uploading 3 different PDF receipts and it was not saving the first receipt and just duplicating that receipt over and over when I tried submitting the others. This is a big issue and that is the sole reason of why/how I use the app. Please help sort this out. It was working FLAWLESSLY before the update.
Save as PDF has been broken for some time with O365 1/5
I love this app...when it works. It hasn’t been working lately, at all. I need to have PDFs of images uploaded directly to my work OneDrive and I am unable to do so. With the latest update (as of 11/27/18) I can’t even get the app to do normal things - the app keeps freezing, and I am still unable to upload to my work OneDrive. Please, please, fix this app. It has such potential but it keeps breaking with every new feature, it seems. I love the direct integration possibilities.
By far the best, quickest scan app out there. 5/5
And I’ve tried many!
Good start, but middle of the pack 3/5
By Tap Fan 99
The integration into Microsoft family is great. But he app is average at best. Is crashes with some regularity. Documents get stuck unable to upload, and when the retry also fails, then just sit there in my files...no way to delete or retry upload. Lacks features to edit docs, add pages, or even save documents to be worked on later. It is ok overall, but needs to catch up to the other much more complete scanner apps available for iOS.
Scans half pages and when click discard ‘Discard All’ is not the best option 1/5
Scans files in half page, and when scanning a series of documents when you want to discard a page it shows Discard All option , so you have to start over. Pathetic !!!
Add integration for Outlook 2/5
Please please please.
It would be really great if the business card scanner could automatically add contacts to Outlook without having to manually go thru OneNote and one at a time open a vCard and add it to Outlook.
So many extra steps! Not helpful for what I was hoping to use this app for... huge stack of business cards to scan and import.
UI not match iPhone XR and iPhone XS Max 1/5
Need update for UI problem.
Great, just needs an update for notch phones 4/5
By indeed, it is so
Love this app and the various UI changes it has undergone. However i just upgraded to an iPhone XR and couldn't find the edit points button, until I realized it was under the notch.
Please fix this and it will again be magical.
This app is just incredible. It saves me so much time, and it never fails.
I have introduced this app to most of my co-workers (the ones I like, anyway) and they all love it too!
Removed several features 2/5
They are forcing onenote down our throats.., even though i don’t use It