Hate this App, bring back OWA 1/5
By She voice
OWA is far superior to the Outlook app. There are administrative features in OWA that are not in Outlook.
Horrible decision microsoft horrible. I need to find an alternative for Exchange, because I am done with you guys
Still fails...poor grammar too 1/5
By drjwr
How can a company that makes a terrific app like OneDrive make a flop like this?
MAIL: Mail remains inferior to the native iOS app. Since the awful and much-disliked July 2017 update, which attempted to turn Outlook into a slick social app, all mail handling is more laborious and unclear, with accounts identified by ugly colored circles and ridiculous initials, and a sliding shelf obscuring an inclusive view.
If you are ADHD, you’ll love the multiple steps and continual flicking back-and-forth to check your mail, a process exacerbated by making the inbox the default for a mail account: When you check the important sub-folders for several different accounts, the flashing shelf back-and-forth is so dizzying that you run for the Zofran.
In all honesty, if you want a MS mail handler, Outlook.com through Safari is a far superior way to check your mail.
The app design is aimed at being cutesy rather than efficient. Cutsie? Try red, yellow, and blue envelopes for no open mail; or blue pencil with yellow paper proclaiming “Nothing in drafts. Start writing something fabulous”; or useless icons for appointments; or a calendar icon that tilts forward and backwards depending on days picked ahead or behind the current date. Ugh.
CALENDAR: Nearly 10,000 users have wanted a real monthly view rather than the useless agenda/dot view, but we’re ignored. Hey MS, you bought Sunrise. This is a very lamentable and probably uncorrectable mistake embedded in the original design. What a calendar flop.
POSITIVES: Are there positives? Only one: Integration with Office software. That’s it.
I have to use the native app for mail; then switch to this app if a document needs work; then switch to Google calendar or Calendars 5 for a real calendar, to see a pattern of meetings over the coming weeks and month.
FAIL: This app completely fails at what it intends to be — a single, integrated work app; and, in that regard, it’s as distant as could be from Outlook on the desktop.
(PS The second sentence of “What’s New” needs punctuation other than a comma. As the sentence stands, it has a grammatically incorrect “comma splice,” and is a further embarrassment to Microsoft.)
App is crashing 1/5
By Lk85353
After The latest update today, app is crashing. I cannot open the outlook. As soon as outlook trying to open, it close by itself.
Microsoft bugs as usual 1/5
By Jbaler
Can’t send emails after the update, constant bugs, takes forever to load old emails or search for them. Very disappointing.
Amazing 5/5
By LAL NOMAIR
I have had no problems with outlooks for the iPhone X
Tapping email notification pop-up doesn’t work 3/5
By VadMK
It seems no-one at Microsoft tests this product, otherwise all these glaring bugs would have been fixed by now.
I pointed out a problem with tapping links to Other email within Focused tab: tapping the top link produced an empty window instead of opening that email. That bug seems to have been fixed.
There is ANOTHER bug which concerns Other emails. When a pop-up notification about Other email springs up, clicking on it does not open that email. Instead it produces an empty window.
Does anyone tests this product at Microsoft???
Awesome but why is copy paste broken? 4/5
By why email
Awesome but why is copy paste broken?
Very helpful app 5/5
By MJ 1988 oct
I like this app which help me a lot to access my email and reply in very helpfully way
Thanks
Support s/mime ??????? 2/5
By fmdufyttr
It doen’t support s/mime files .
Improvements 3/5
By ItunesAteMyMusic
The app is pretty good, however I can see no way in the app to assign a “safe” domain or email address, nor can I make or adjust email filters from the app.
So in the words of Agile Scrum development.......
As a user I want to be able to, define, update or delete a safe list of email domains such that I can explicitly declare legitimate emails for my in box.
As a user I want a UI to add/define update or delete a hierarchical set of email filter rules so I can have the system filter my email according to my specific rule set.
Usability and calendar updates unreliable 3/5
By WCutting
Compared to the native IOS apps for email and calendaring, Outlook is very “fiddly.” What can easily be done with drag & drop and various swipes using the native IOS apps is quite cumbersome with Outlook. I ultimately abandoned Outlook because edits to calendar entries stopped updating in a timely and reliable manner.
No new emails? 1/5
By isntitfunny
Felt forced to buy the app and I still don’t get my new emails when I normally get bombed by emails everyday... thanks for wasting my very much valued money.
So much better than apple mail!!! 5/5
By hfranklin
I cannot deal with the way apple’s mailbox is set up, outlook’s interface mirrors the desktop version and reflects all replies in one thread making email management easier. It will take some getting used to if you’re accustomed to another app, but it’s definitely worth it once you get comfortable.
Folder order 4/5
By Jota-Volar
The folder order should be the same as it is on my desktop app
Poorly designed, worse support 1/5
By BSB-Tuba
Outlook for iOS has a major problem that they have refused (or they’re just unable, either way it’s unacceptable) to fix. It constantly forgets passwords so when you launch it it says that it has a problem logging in and you must re-enter your password. That’s fine if you only have one account and you don’t have multi factor authentication enabled; however, when you have multiple accounts and MFA enabled it becomes a real chore. When reported to support they give you song and dance but have never fixed it.
Further to this, you cannot change the icon for each account and since each one of my accounts starts with the same letter there’s just a whole bunch of accounts with the same letter.
Next, they also expand every folder when you have hundreds of folders it’s an absolute disaster to navigate. Again, all support gives you is song and dance.
Finally, support is only available through the app. Even if you’re an Office 365 customer you cannot call and talk to a human. There’s also no way to save support tickets or reference anything that you’ve ever had conversations with support with. Very unprofessional app.
Today this junk of an app came back and said that my administrator, which is me, forced of the deletion of all of my data on my iPhone. That is simply a lie. I did not do that, I did not delete any data off of my other phone that I have outlook on. And I did not delete any data off any desktop PC. The fact is, this is a junk app that nobody should use. I’ve gone back to Apple mail and I don’t have any problems with it.
Can’t search for attachments 4/5
By @deevee1
Since the update, we are unable to search for attachments from the files like we did before. Please fix as it’s important.
Version 2.78.0 crashes 1/5
By Woodstockdad1
This used to be a great app but with this “improvement,” the app just keeps crashing. Won’t even load. Sad.
Great App 4/5
By JPDad007
I enjoy the usability and display. Only reason I gave a 4 out 5 stars is due to the search capabilities. As with any email app searching for old emails is at times cumbersome. 5 stars on everything else, it’s a great app.
Gets Better Every Month! 5/5
By Rigidfit
By far my #1 choice for the best email client!
Tried again - still utterly worthless 1/5
By 72bleh33
I can’t stand the GUI and the way email is sorted in conversation view is opposite of the iOS app. Seems to be pretty buggy and just difficult to use overall. Typical Microsoft. Why bother with a sub-par app with no native integration. There will need to be a pretty compelling reason for me to try this app a 3rd time.
Almost perfect 4/5
By Keinemal
Occasionally it erroneously puts something into the junk mail, but it’s great overall.
Works fast and well. 5/5
By celeste archer
The MS apps for iPhone are great. Fast and they work. Works well with my PC
Never miss a meeting 5/5
By Trail runr
It is so nice to be able to quickly see my calendar and know where I am going. Settings are easy to personalize. Love the filter for directed e-mails vs ads
App widget stopped working 2/5
By Misha Reviewer
With the latest release the iOS app widget stopped working. It displays “Unable to Load“ error message. Would you please fix this.
MS Outlook 5/5
By John_Amendall
Is my go-to e-mail program. After all, Microsoft IS the king of the jungle!
Review 5/5
By Buddy Duque
Excellent!
App Delayed 2/5
By El-Felici-Ano
The application seems a bit delayed at displaying schedule dates. Leading confusion and head aches.
Huge step down from OWA 1/5
By Yet another business user,
Floating Attachment button appears over send button on iPhone 7.
Signature not included and can’t remove the “Get outlook for iOS” plug.
Can’t view public calendars of colleagues.
Huge step down from OWA app. Blech.
Calendar 3/5
By GameJinx
Make changes calendar items easier on a handheld device
No way to attach from Files app 2/5
By rcorrea85
No way to attach from Files app
Good 5/5
By sr maganti
Working good,useful
Outlook app 3/5
By Steve 722
I like Outlook mobile. BUT it took a step backwards when they removed the Contacts tab. Needs to work as close to Desktop as possible.
NEEDS:
-Contacts that can be browsed through. They had it but removed it.
-needs to be able to pull up Contacts by Category.
-Needs to be able to search Calendar.
Best to Worst 1/5
By BOSS!!!!7
What happened to this app? Used to integrate seamlessly with desktop outlook and saw no need for a change. Now it’s like my iPhone is a 3rd party. Here’s what happens. When I set up a new appointment on desktop it shows up on iPhone as an invitation with dashed lines around it. When I tap on appointment it asks for RSVP. When I try to RSVP the communication fails. Lately when I add a new appointment via the iPhone it takes 5-10 minutes to show up on the iPhone but does show up immediately on desktop. After it does finally show up on iPhone if I reopen and save it makes two appointments. Support has been no help. IS THERE SOMETHING WRONG AT MICROSOFT?
Ferramenta muito boa 5/5
By Patrick Morais
Ferramenta fácil de mexer e muito boa visualização, sem contar com segregação de outras contas sem poluir a visualização.
Where is pin at? 3/5
By Ray-che
I can pin conversations in the phone app. So not cool.
the app is ok yet I wasn’t able to find some options 4/5
By mrnadia
First, you need to delete this terrible automatic signature with ad of the app, but that’s kinda common for all mailing apps.
Second, is there a way to add a file from my iPad as an attachment? It only offers me some files from old emails and from google drive/dropbox. Very inconvenient.
PLEASE READ THIS!!! 4/5
By Ghgcmndsdtpotfdsxert
Ok so there’s this file section on Outlook with a whole bunch of different files stored in it (I’m guessing this the section for files you’ve received and sent). I have a whole bunch of pdf files and jpg files from previous school years, but I don’t need the files anymore. I’d like to delete these files, but there’s literally no way to do it (at least not that I can figure out). I really need to delete these files, though, because Outlook is taking up over a GB of storage on my iPad, and I think it’s because of these files. If you could please add a way to delete these files, that would be extremely helpful. Or if there is a way and I just don’t know, can somebody please tell me how?
Terrible 1/5
By Design for play
I used this for my work email twice it was conveniently hacked sending out a ton of emails causing me to have to have the administrator to reset and get my email out of Microsoft hostage I have not had this problem not using this app and it conveniently happened everytime I reinstalled it that pretty much my giveaway that it’s not trustworthy
Emails 3/5
By mcloven111
It is not easy to distinguish emails I have read from the ones I have not. And also hard to separate email based on what has been open and what has not.
Can’t delete calendar events 2/5
By wclaymore
Can’t delete my own calendar events. It gives me the delete option when I edit the event but it doesn’t actually delete.
Junk 1/5
By 172Capt
Sigh...this app has something new wrong with it every time it’s updated. Now, when you get an email and you’re in the app, you see the notification as usual, but when you tap on it, it says “this message no longer exists”. You then have to close the app, reopen it and you’ll see the email. So annoying.
It actually get worst after every single update... 1/5
By abdone
I’ve been using this app for almost 2 years... it used to be so fast and reliable... I have 3 accounts, 1 office 364 and 2 Hosted Exchange and now, after the last update to switch from account to account (I don’t like having the “all mail view” ) I actually have to wait over 10 seconds to load the side bar to switch them! CRAZY!!!! It wasn’t like that befo
Very slow app on iPhone 6s 2/5
By Edgargo
Slow to load up, created events do not show up right away in the calendar but few minutes later, same with emails sent, they do not show up right away in the discussion thread but few minutes later. This app (which I HAVE to use because of my company policy) is making my life very difficult!
Email signature formatting issue 3/5
By Mr.L09
Please allow use of better signature formatting and more space to view when editing.
Good once default settings changed. 4/5
By r0lyp0ly
The focused inbox may be useful for some, but the organize by thread option made everything a MESS! Emails are out of order and sometimes missing from the thread. If I hadn't been checking it online, I wouldn't know the other messages were even there or what order they came in. Once I turned that feature off, it straightened out. The default swipe options are pretty terrible too, but thankfully this was all very easy to change.
Copy / Paste 2/5
By Jburgo88
Copy and paste in an email hasn’t been working for a while now!!!
Needs improvement 1/5
By judyereese
While this good be a good app, it does have problems. Works generally well, but one major problem -- I have maybe 20 folders set up in my account to store email and only ONE of those shows up in the folder list in this app. Makes it useful only for looking at new emails. Also, the Files section does not work as expected. It's showing some files, but no clue where they came from, and when I try to connect with OneDrive for Business it tells me that account doesn't exist. Must only work with Personal.
Update: two years later and despite upgrades to the app none of my folders of stored mail are still accessible in the app. And now that the OWA app has been discontinued other users in our org are forced to use this app and have the same problem. Needs a fix.
Better than ever, but I’d like a couple changes 4/5
By mylandmark
Overall this is a great iOS app. I mange many Office 365 environments and recommend it to my customers. I would like to be able to see the time an e-mail was sent without having to forward or respond to view the arrival time. I’d also prefer the application not assume I only want to respond to a specific address. Having to click back to edit the recipients is a first world problem worth writing down I guess.
Multiple Issues 🤔 1/5
By mendozavr
1. Neglects important emails: How is someone supposed to focus on an important email if the Focused Inbox feature hides it?
2. Drafts started on desktop Outlook do not appear in the Drafts folder.
3. Slow to launch and slow to update.
4. Can't select a meeting location to find it on a map.
Menu button no longer working 3/5
By TTTH3
This started yesterday. I cannot selected the menu button to go to my sub folders, tools or to even report this problem under support/trouble. When I select the menu it looks up and I have to close the app and then reopen it to get it to respond. This is only done to get the app to function again. If I try to press the menu button again it freezes and I have to close the app and reopen. I hope this can be fixed. I use my sub folders a lot.
