A lot better than the native app
Not working 1/5
By Hyway 1
Has not worked since update yesterday
I can’t use this garbage 1/5
Exactly what I said above. I can’t use it, it’s useless. It has no value. The laziness of IT managers to adopt 365 is astounding. It’s garbage to the end user
Lost sent emails 2/5
By No way it user
Since installing this update, I lost over a year of sent emails.
Microsoft have been long time enough to hugely improve mail, but still same
Out look review 5/5
I have always loved out look. It is easy to use. Things are clear and consisted. I would love a phone number to call should I ever have a problem with any thing. I would like 2 methods of contact should I ever have a problem. I think phone contacts make it more personal. You can hear a smile or hear a ground. You connect better when your publicly can contact by phone rather than email. Thanks. Those are just my thoughts of improvement's. 😀😀they are hard to read some times. Thanks.
Search function broken 2/5
Search the body of email function broken entirely. It only shows no results found even I literally copy and paste some words from the latest email content just to try it out!
I don’t often go out of my way to leave a review 1/5
But this is the worst app on my phone. It is slow — so, so painstakingly slow. Takes forever to load anything. Can’t access your folders/tags from any sidebar (no way to pull up drafts). Often fails to sync with Microsoft outlook on the web — for example, if I’m managing emails on the go, when I return home and pull up my email, all the messages I’d archived/deleted are still there in the inbox. 7000 times worse than the Gmail app which I use for my personal email. Forever disappointed that my organization uses M365 instead of GSuite.
I love Outlook 5/5
Outlook is definitely one of the most user-friendly softwares I’ve ever worked with and there are so many extra tricks to learn throughout the process with scheduling, management, etc
I’ve been using Outlook for 5 years now and I’ve become better as an employee myself with quicker writing, filing, and scheduling.
I appreciate you, Outlook!
While it is a good app… 4/5
While it is a good app, I really want to know the reason for the updates rather than the “catch-all” reason of bug fixes and improved performance type reasons.
It would be better to actually state something like “bug in font display” or “critical cross scripting issue” or “fixed possible code injection” it would then appear that Microsoft is more transparent and trustworthy.
Forward PDF attachements 5/5
New version is great but found this bug . When sending PDF attachments on IOS mobile app it locks up and asks you to delete attachment then you have to restart phone to close the app.
Do not upgrade to 4.2223 1/5
You broke access to Exchange, and gmail, etc. thanks
Get a new password reset system 1/5
By Password forms
I forgot the password of two of my email accounts, I have tried sending multiple password forms, but none have been accepted, I’ve tried going online for help but there’s nothing
Sync Issue 1/5
Latest update seems to have broken the connection; it displays a continuing “Updating” message. A delete and reinstall won’t let you add the account.
No downloads 3/5
I receive a lot of files via email, and when I try to download them via this app it is impossible. I have to go to safari and open my email from there so I could download files. It’s a shame, because I liked the app, but I uninstalled it because I can’t complete my job with it. That’s the reason I rate only 3 stars :(
2 Line Preview 2/5
Could you allow users in settings to remove two line preview of the emails on the inbox list? I don’t know why this is not made an option as it is on the Outlook for desktop and Apple Mail.
I will increase my rating once this simple feature is provided.
Most recent update- 1/5
By Lou pooh
My email was working fine. Love the app. Normally no trouble at all. However, with most recent update I seem to have a lot of trouble just sending an email. It prompts me to sign in however says unable to do so. And yesterday I was sending emails just find.. today not so good.. (recent update I give a one star. )
Stops syncing emails after sometime 2/5
By An Saini
Tried it twice in last 5 years, and both times had the same issue - the mails stop syncing after sometime. I like the look and feel of the app and it is easy to use. But the bare minimum functionality of an email app is flawed - getting new emails and syncing.
The app shows 34 unread messages in the badge icon. But when you open the app, it only shows old messages. I tried restarting the app, restarting the phone, and reseting the email account (which is another pain point as it requires app to be restarted for each account reset - I had 6 accounts added). Nothing gets new emails to show. Even the emails that were deleted in last 2 days were still in the inbox when checked by logging in directly to the server via browser.
Really wanted it to work as it works well with Exchange accounts and doesn’t prompt for re-authentication every 30 days (endorced by organization), but the above mentioned problem makes it pretty useless for me. Returning to the native mail app for now with no intention to give this app another try.
The latest version no more syncs with Google workspace 1/5
The latest version no longer syncs with Google workspace, such a mess , I have over 100 users worldwide , and all of a sudden they cannot get email in their mobile device
Downgraded to 1 star due to last upgrade 1/5
Outlook no longer synchs with gmail
Reboot iPhone - no luck
Removed - re-added gmail account - no luck
Deleted and re-installed outlook - no luck
Reset gmail account - no luck
Hence outlook has become useless to me as an e-mail central app.
Why am I paying full price for 365 subscription when key part is now useless?
Yahoo not working 5/5
By MP Texas
Yahoo email not downloading on this application. Have reset, deleted and added again. Nothing downloads.
Was working great till this latest update. Now nothing is downloading/ appearing after I get a notification for an email.
Typical Microsoft quality. 1/5
Saved passwords are wiped randomly. No possibility to create filters to organize incoming messages. Inferior to the already crappy web mail in every possible way. Also resets settings every time app is updated. Typical Microsoft quality.
Like it, but problems in the recent update 4/5
By Dennis Wallen
I always used Outlook, but the recent update left me receiving email notifications but the email would not appear in the app itself. I reset the account as suggested for Sync issues and that didn’t work. In the past I’ve had to delete the account and add it back in a couple of rare occurrences. Now I can’t add the account back. We have self hosted 2013 Exchange. I tried support but it says to contact your admin…hey that’s me! It leaves me wondering if they broke support for 2013 and when I try support it point me back to me :)
Was good then it suddenly stopped retrieving emails 1/5
Was good but then today it stopped loading new emails despite receiving notifications. Given it’s Microsoft customer service is non existent
Gmail no longer working 1/5
Gmail connections stopped functioning. Resetting doesn’t work, deleting and re-adding accounts doesn’t work. Please fix
Good product 5/5
By Curtiss XP-23
I just this to do a quick scan of business emails so that do not have to boot up my laptop. This does what I need it to.
Kicked me out and now saying it can’t log me back in. I use it for work and now it’s useless
Broken With 4.2223.1 Release on 6/21/22 1/5
My whole company lost the ability to connect to exchange today. We have narrowed it down to the app. Exchange works on all other platforms including the Apple mail app. Hope you’re going to fix the issue and maybe let people know when you do.
Lagging has stopped important emails 3/5
By It wasnt me Ashley
Lagging has stopped important emails and delayed projects. It had an email sent at 2:38pm but after I had not heard back from someone prompt in their replies and AFTER REFRESHING and it still showed sent at 2:38 pm, I proceeded to send a follow up. Before I could send, the email then appeared as sent at 6:03. There has been a time I was looking for an email and did not receive until 3 hours later. This can be very costly. I am researching new service providers
Laggy and emails not coming through 1/5
It gets worse after every update. Crashes, always says "updating," page has to be reloaded for new emails to come through (and many times, they still don't!). Come on!
Not working with recent update 2/5
I did the update on the app and now no new emails are showing in the app. I get a notification there is a new email however they are not in my inbox when I open it. Update was done today.
Lately not getting new emails 2/5
I’m not getting new emails
Inbox not working 1/5
You get a notification of a new email, then open the app, it does not load. You restart your phone, open the app, the email does not load. The app is up to date.
Newest update broke anything but O365 1/5
We run our email on a hosted exchange server. The newest update broke our ability to connect. Deleting the app and reinstalling and then setting up the account and exchange just errors out and tries to force you into office365. This is getting old MSFT.
Not working 1/5
I’m not getting emails after the last update. I get a notification, click on it, and then nothing. Send help.
Update killed Google mail 1/5
Whatever Microsoft did in this latest release has made the app useless for my work and personal Gmail accounts. Please, Microsoft if you monitor your reviews please fix this update soon.
Unable to log in error
And app doesn’t show new emails yet the iOS notifications do.
After update, email accounts no longer sync 1/5
Microsoft keep getting it wrong. Time to change email apps
The badge app notifications of new messages are *always* wrong and you cannot set which accounts will generate notifications.
Only reason I’m using this app is to get away from google push notifications to their own app.
Not working anymore 5/5
I have been using Outlook app for iPhone for years. It worked great most of the time.
This latest update is not working. I receive a notification for incoming email but there is nothing in the inbox (or junk). It stopped receiving emails after the update even though I get the notification.
iPhone 11 Max Pro, iOS 15.5, Outlook v 4.2223.1
I receive notifications of new emails (sound and badge count). When I open my email, there’s no new email showing. Refresh doesn’t help. I deleted outlook email app from my iPhone. On my iPad I open the outlook app and it had an update and after updating it in the app store, it has just been sitting there for like 15 minutes with a gray box saying “updating”. None of my emails show and I can’t do anything.
What’s is HAPPENING 1/5
I see my emails in my notifications yes but when I open the actual app it’s not there like it hasn’t been updated I’m not sure why what’s the issue but I love this app so please fix it soon.
App is trash 2/5
By Jonathan Yanoff
Has major problem syncing emails
And just like that 1/5
Stopped synching with my Gmail. Tried reinstalling, restarting, everything. Just broke. Probably some “update”. Productivity hits a wall. Thanks guys.