Crashing 1/5
By Cdobbs37
Keeps quitting out when I select email or calendar ... horrible performance
Unexpected shutdown 2/5
By cookieloves23
Lately the app keeps shutting down after a couple of seconds when the file updates. I’m not sure when the next update will be for the issue
Crashing 1/5
By Boobird66
Worked really well until the latest update. Now it crashes as it is loading.
Basic font features required. MS declined development. 1/5
By Lily needsyoutoupdate
Outlook app needs to be enhanced. Please allow Font options ASAP! Basic features that have been requested by thousands and thousands of people since 2014 STILL have not been developed. Do you not care about your customers? Do you not understand that even AOL and other mail clients allow you to change your font? Do you not understand that when we respond using mobile apps, that our coworkers, customers, and management see a different font (typically Times New Roman) when font default should be Calibri? It is really causing issues so I have to use a better mail client until you can simply give everyone what we need.
Crashing 1/5
By dlmbtltk
The app has been working perfectly till yesterday.
Every single time I open it it crashes.
Can’t do anything.
Looking for a new e-mail app right now.
Such a shame
Exchange logs in but no emails pull 1/5
By Albanian Eagles Fan
I loved outlook and used it as my only email app. That is until my work exchange email stopped working one day out of the blue. I’m logged in the app, but no emails come through. Folders show up as empty, and I’m not even showing up as connected in our IT systems. The Microsoft support eventually after giving me every option to fix the issue I had already tried escalated it. This is apparently a known issue but no fix timeline is available. The engineers are working on it, was the response. That was a month ago. You’ve lost me outlook. It’s a shame bc I really like the app.
your search is horrible 1/5
By erdihappy
it is almost impossible to find a past email you search.
Good app, still needs some improvements 3/5
By Josh G86
I like the outlook app on my iPad Pro 12.9. I prefer to use outlook over the apple mail app. One thing I have noticed is that the app now does automatic numbering when writing emails. This is a nice upgrade. To take it to the next level and receive 5 stars from me, Microsoft should upgrade the app to include text formatting - color, font change, font size, etc. as well as include bullets and other formatting capabilities.
More Glitches 1/5
By suhrdavid1
Every update gets worse. Attaching files is painful, cursor disappears at will. Nearly every time the app is selected it resets as if it hadn’t been opened before.
Typical MS fashion, release a decent app and then update it to destruction.
Garbage 1/5
By Asfghcfg
Links in emails that would open a new email are stripping out the spaces. Before this latest update it was only stripping out new lines.
What kind of junior developers do you have writing this app?
Inbox doesn’t refresh after update to iOS 13.2.3 1/5
By -Holden-
Worked pretty well until the iOS 13.2.3. Inbox stopped refreshing. Tried deleting app several times and reinstalling to no avail. Also rebooted iPhone/iPad. Issue on both iPhone and iPad. Worthless until it is fixed. Using gmail app now.
Excelente 5/5
By Kelvincarias85
Excelente diseño
Keeps Crashing 1/5
By halleilg
App crashes in a second every time I try to open it. Please fix this, I need it for school.
Crashing 1/5
By DecioNe20
App is crashing after writing email adding files from OneDrive and then changing sender account to other different from outlook.com
Efficient! 5/5
By A True American!
This is a good extension to my office Outlook.
Never works, locks up even with verifications code 1/5
By 576335689643
If you select “dont ask for password for 60 days (almost 2 months) then I dont understand why I’ve have to “verify with text code” 3 times SINCE WEDNESDAY. It’s Friday-today. And Ive never been locked out of an email more time for doing exactly what it asked me to do... and I should contact IT.. umm how. You just locked me out of my email... sure I’ll jump on that.. I would use ANY other service if I could. But I’m stuck with you. So do a better job. Get your verifications system updated. It’s not working right now.
Worst mail app. 1/5
By adkngert
I’ve tried using this app on my iPad. Emails become lost, stacked in a manner you can’t find them. Sends mail to junk one day and to you inbox another from the same address. It is th worst mail app I have ever used. Completely useless.
Good app BUT... 4/5
By CC App Fan
I think this is a good app, enabling one stop for all your emails. It’s also pretty well designed but for one irritating issue. Please please add a way to remove the Archive button OR at least MOVE it’s position from being next to the Delete button for users who prefer deleting emails.
With so much junk mail, most is not even worth archiving and with the button right next to delete, it is too easy to accidentally archive things you’re trying to delete.
Last update makes it crash! 1/5
By Vaz Mk.
The last PLAY email update makes the app crash on loop.
Sloppy, bugs; second-tier 1/5
By drjwr
Adding to the long-term issues noted below, the bugs continue: Gmails sometimes send, other times it’s in the Outbox, other times both; creating calendar event from email link enters it in iCloud calendar but it doesn’t always appear in Outlook calendar. Plus, we now have to suffer the deal of the Outlook app screen appearing for some length when you try to return to Outlook from a link opened in Safari. Is anyone at MS awake at the wheel? Given the mail fiasco, apparently not ...
Now forced to use this app since my hospital moved to Win 10 and Office 365 ...
CALENDAR Here lies the one major improvement for the app after MS cannibalized Sunrise (calendar) and Acompli (mail, with focused Inbox) to build this app: if Apple’s 2FA will work on your devices — no guarantee — then the iOS calendar imports directly.
MAIL By contrast, since the July 2017 redesign that ruined the purchased Acompli build, we have a clunky sliding-shelf apparatus that obscures the Inbox and folders and is far worse than the sleek native iOS mail handler. Mail handling is so poor.
AESTHETICS The look of the multiple Gmail accounts is ugly — this happened with the July 2017 redesign, as a work-around after customer howling awakened somnolent MS because multiple Google accounts suddenly all appeared with the Google “G” and could not be differentiated — and the app adds ridiculously juvenile graphics to your calendar, such as a mortar board with tassel for an “eye exam.” The graphics desperately need a toggle-off switch, as Google calendar offers for its likewise juvenile graphics.
ASSESSMENT Good integration with MS products and solid search engine; but, Outlook remains far the worst MS mobile app, not ready for professionals. Compare Outlook to the sleek mobile function of OneDrive and Word; Outlook is outclassed.
Text doesn’t display correctly, support refuses to help (paid account) 1/5
By tjmreview
I’ll type an email, it looks perfectly fine, and then when I hit send the text changes to different font sizes (usually smaller) and sometimes even different colors.
Sometimes the font is so small that it is nearly invisible. THIS IS A HUGE ISSUE because when text is missing, the meaning of the email message changes.
I reached out to support and all they do is tell me to reset the app, reinstall, etc. none of which helps.
It honestly seems like they’re not reading my messages, because I explain the issue in detail, but they never actually address what I say (responses are always boilerplate “let’s try and reset the app”).
I keep trying to explain to support that it’s a bug in the software (I’m a software engineer) but they refuse to file a bug with the dev team.
If this app can’t send emails correctly, and support refuses to help, I don’t have much choice but to cancel my Microsoft subscription.
It shouldn’t be this hard to file a bug for a product I pay for.
Eh 1/5
By Booknoir
That’s how you feel using the app. Doesn’t always sync correctly, poor interface and all around a hassle.
Great, but please add notification grouping! 4/5
By PantherHeel93
Great app. Great theming. I love that you can open map links in Google Maps and internet links in Chrome. But PLEASE add notification grouping! This currently clutters my notifications badly.
Is like being at my desk 5/5
By FelixACardona
My most productive time is in the field. Thanks to Outlook And my Mobile phone my desk is with me at the field.
Broken 1/5
By Instinct01
What a mess you guys made of this amazing app. I had connected all my email accounts here and had gotten comfortable using it and now it’s just unstable to the point that of unusable. I will have to go back to the native Apple app. Once you lose people, they won’t have the patience to come back. Get your act together.
App Keeps Crashing 1/5
By jchristie4
App is normally wonderful; however, it crashes now every time I try to view mail. I’ve tried deleting and reinstalling, but that didn’t fix the problem. It’s become unusable.
App is almost 300 MB large and no rules/filter capability? 1/5
By Notapaidreviewer
No undo function too. Uninstalled!
Signs you out, annoying notifications 1/5
By sn1022
This app is useless because it signs you out constantly. You will not get updates because you have to sign in every day to use it. Not only that, but when you sign back in, it does not remember your email address.
Unusable 1/5
By PlexDoesn'tWorkAtAll-Failure
I’m blessed with a senior software developer for a partner and we cannot make Outlook serve even my most -very basic- email needs.
It became impossible to update and “finish setting up”. Eventually it was impossible to send or receive any and I had to switch to the subpar (to previous MS clients) but working Apple product.
Very sick of the whole thing.
Exchange sync only last 30 days 3/5
By Frips79
Hmm recently I can’t see exchange emails older then 30 days. Tried to reinstall, swiped down to reload, nothing helps
Can’t live without it . . . 5/5
By Gregorio247
Supercharged business app!
i have been using this app long and it is amazing... 5/5
By apple user for life
This app (mail) is my favorite to use and to keep my mails organized; ad free. It also supports dark-mode, which is a bonus for me (especially reading / replying at night). I highly recommend this app...
What Happened 1/5
By hsiaoqobwxn
Woah woah woah. What happened to this beautiful app. I read all my newsletters and send all my emails on this app. NOW for some reason, if I switch apps or lock my phone for a few seconds, the app resets and the email I was on or the email I was writing goes away and I have to reopen it and scroll all the way down again. Fix this because it’s ridiculously annoying.
Missing calendar functions 1/5
By ceberle
Work requires sending calendar invite for sick leave, with no reminder, availability free, no responses, no forwarding. The latter two are missing.
Room finder has always sucked since 1997.
Broken and not getting fixed 1/5
By Lynneifer
Last week all of my email messages and folders disappeared. I tried re-sync and even deleting the mailbox and trying to re-add it. The setup fails every time. Sent a message to support, “Princess B” assured me they are working on it. Several times I’ve gotten a message that the issue is resolved, but it still is not fixed and Princess told me they are closing my ticket because they are still working on it and have nothing to report, and also to make sure to keep the app updated (which I have automatically) I guess it looks bad for them to have a bunch of open tickets. Oddly too, I get notifications of the emails that I am unable to see in the inbox. It looks like I am going back to Apple Mail.
New Update Problem 1/5
By srav1997
Since recent update, cannot log into my email account and have to re-enter settings. Sometimes it works sometimes it doesn’t and keeps deleting all my account information prompting me to set up a new account.
One tiny problem (literally) 5/5
By basaleagle
I love the app version of the site I think it’s really clean and smooth and easy to get to. It works almost like every other email site ever created. I have one problem whenever it comes from receiving emails from the “Microsoft Store” it has a problem where the image or email itself is so small I can hardly see what it says. Hopefully that gets fixed because that’s one of the main reasons why I get on that email.
Line feeds and Square brackets stripped. No Feedback. 2/5
By gibber_ty
When I click on a link which generates an email reply, the created message has line feeds and square brackets [ ] stripped out, so the email can no longer be automatically processed by the receiver. The links work in 4.13.0, but are broken in 4.14.0.
I don’t see any way to leave feedback, under settings, Help and Feedback section. Is it hidden, or somewhere else?
Not good enough 2/5
By emilych123
New problems every update. Annoying interface more geared towards looking cool than being functional. Cannot expand and collapse folders (seriously??). Keyboard malfunctions, only while in the outlook app (very slow, cannot hold down delete to erase chunks). Was all much better before the redesign.
Crash after update 1/5
By Diegel05
After yesterday’s update it crashes a few seconds after opening.
Recent policy updates for Contacts is not good 3/5
By kfloody
I work for MSFT and with recent updates can no longer send calendar invites to external recipients- it will not search my contacts, only the company directory. Doesn’t appear to be an intuitive way to change this in app settings. This is incredibly frustrating & limiting.
New mail stopped coming in 2/5
By DJOFSV
On 11/25/19, new mail ceased coming in but outgoing fine. Set up Apple mail for my Exchange account and it works fine. Did support ticket and it finally got escalated. They received and then closed ticket saying ticket was open too long!!!
Updates have killed this app 2/5
By KingAndrewton
Since the last update I can no longer sync my Gmail accounts. The only thing that will sync is my Microsoft Exchange based account.
Easy to hit send on accident. 1/5
By TEKutz
The send button is much too prominent while editing an email. I’ve have sent multiple in-progress emails on accident and I REALLY do not appreciate that.
There is no send recall or “are you sure” prompt either.
Worst app and even worse support 1/5
By galos1
I’ve had multiple issues with this app including a VERY ANNOYING delay issue when typing. I will try to type my emails in this app and it slows my phone down so much that my typing is massively delayed and after I type the word or sentence I have to wait for it to catch up. This app has some serious flaws. It’s ALWAYS updating something in the background as “updating” never goes away in the calendar app and everything is super slow. Microsoft engineers have tried dozens of times trying to fix this but they can’t figure it out. I think it has something to do with the fact they won’t let you delete old recurring appointments (without having to send everyone a cancellation meeting for appointments that happened years ago - terrible Microsoft!). It’s causing havoc with sync issues and delaying the entire app. They can’t fix it and close my case every time I try to reopen it. They know the problem exists but they won’t do anything more to fix it. Drives me insane to be forced to slow down my typing and watch letters fill my screen seconds later.
Another thing that drives me nuts is how convoluted the calendar app can be. If I want to edit an existing appointment I should be able to hold my thumb on it and modify the time by dragging the timeframe limits up or down. Not with this app. No you have to click on the appointment, then click on the time field, then a window comes up where you can drag the appointment around. Three steps to do a single step task! Oh and if you want anything other than 15 minute increments - tough. You have to use the desktop version. This app is 10 years behind where it needs to be.
Sorry Microsoft but we have been waiting for a fix for a long time and are tired of being ignored. Fix these issues!!
Upgraded out of use 1/5
By Shayla0385
I used outlook for my work email. Been using it for almost a year no problems. After this update my email stopped loading. When I signed out & back in hoping that would help it then said my account was invalid. I literally can’t use it anymore because of whatever was done with all these updates.
No support for contacts? SERIOUSLY? 1/5
By cobaltstrike
I’m stuck using this app for corporate email access, and have found it to be a big disappointment. There’s no way to add or edit contacts from within the app, though it will push your contacts from exchange to the phone’s local contacts list. Not SYNC them, though, so any changes you make to contact information get overwritten. This just seems bizarre, since contacts have been part of outlook for more than 20 years. I’m not sure what world the developers live in where a person never has to add or edit their contacts while on the road.
App crashes 1/5
By jholso0412
Updated this morning and now it just crashes on open making it really hard to read email
Terrible since update! 1/5
By PurpleHabanero
I updated the app today & now any time I try to read an email, write an email or try to do pretty much anything the app closes!
