Best app for easy records 5/5
I’ve been using this app for several years on three different vehicles and couldn’t be happier with the ease of record keeping. I used to forget to write down my mileage on a paper log, then frustrated that I had to either recreate drives from memory or forget it. This app works every time I drive - just have to remember to classify it. If you forget, the app pulls up a map of every trip. My only complaint is that either Apple or MileIQ failed to communicate on the last iPhone update - but MileIQ customer service provided a fix. Only time it’s happened. No complaints other than that. It revolutionized my record keeping. Love it.
Stopped working, bad support 1/5
App was working well. They made a lot of improvements and, all of a sudden, in early June 2020 it stopped detecting drives. Support has stopped emailing me back after telling me to verify settings (which were correct) and reinstalling the app.
Support then told me I can still manually log drives! That devalues the product well below the $5/mo I pay. I’ll be canceling my subscription.
Over a month into this an support has stopped emailing me. Don’t waste your time or money on a product the creator won’t stand behind.
September Update: it began working again for maybe 2 months. Then stopped again. Support began to run me through the ringer again: uninstall, reboot, uninstall, reboot, check your settings, iOS update broke it. It’s too much of a hassle and not enough ownership by the developer. Good luck to you, mileiq. I’m done.
Easy, Accurate, and Necessary. 5/5
By David Joseph Meadows
I’m on the road a lot for my business. MileIQ makes it easy and efficient to track my mileage. And reports are easily pulled for tax purposes. A must have app.
Great, MOST of the time 3/5
By Jan Thomas-Maximum One Realty
My app keeps putting ghost trips on my mileage. Sometimes 10 trips or more in the middle of the night! It didn’t used to do this. Very frustrating!!!
I have been using this for a year, and it has been great. Easy to separate personal from business.And it’s very accurate.
Ok at 1st, but now not so good 2/5
For the first year this app was great. I’m a shared ride driver and it was handy to have. But the last several months the app has not properly logged my miles. I had a 300-mile day a couple of months ago and it logged none. Last week I drove 250 miles one day and it logged only about 2/3 of the trips I did. Today it was several trips, and one of the 20 mile trips was not recorded. I’m looking around for another app.
Bad app 1/5
By Jetson 79166
I’ve had this app for several years and it used to be great. Now it won’t log trips and misses many of my drives. I’ve looked at all the help tips and followed the steps but it hasn’t helped.
Very disappointed in a once useful product.
Best value for delivery drivers 5/5
Best app by far if you are a gig economy employee for Doordash, Grubhub, Uber, Lyft, Amazon Flex, etc.
Where has it been all my life?!? 5/5
Finally, I’ve started to track my business miles and already can account for thousands of dollars. Thank you!!!
Awesome App 5/5
By Rage Rhino
I’ve been using this app for my Millworks and Lumber business for the last 3 years. It is absolutely awesome for the amount mileage tracking necessary for the gains I get at the end of each year in tax returns. A “must” for any small business or anyone needing accuracy and reliability, both business and personal. I highly recommend. Thanks MileIQ!
Great App 5/5
The app is easy to use, I don’t have any problems so far! I love the app
This app used to be great 3/5
What’s going on?? It doesn’t track all my miles. It skips days and I have to add manually. Please fix this. It’s been great for years. Now, not so much.
Very Useful Tool 5/5
Makes recording business mileage so simple - you can even print out reports for tax time if needed... A+++++++
Needs a way to edit destination 4/5
There are times I drive from my last client visit directly to my home rather than to my office. In this near daily situation, when my home is farther away than my office, the trip card over-logs the mileage I can technically bill for; and when my home is closer from my start point than my office; the trip card under-logs the mileage I can technically bill for. It’s annoying to have to delete that trip card and manually enter a replacement card each day. Would be nice if I could just edit the destination on the card itself.
By Kenny pipewell
Great app Really helping me out with my deductible
Suddenly stopped tracking mileage 3/5
Not sure what’s going on - I’ve used Milage IQ for a couple years, but it has stopped tracking milage recently. So far, my September log is E M P T Y, despite lots of drives, and the app & my phone being updated and all setting being correct. If whatever bug doesn’t get fixed soon, will have to switch to another app. :(
No longer detects drives 5/5
Sept 2020 Update- this app seems to be working as expected. I forced my app and haven’t used it this week, and it able to track my locations. iPhone X ios13.7. Not sure why it’s not working for others
There must of been an update on this app. I always force close this app for years and it still detects all my drives. Ever since August 13th my drives have not been detected. I shouldn’t have this app open to detect my drives if I have my location access to “always”
I love this app but something changed and affect my drives that I use to report as my business expenses
Excellent improvement 5/5
Easy, accurate, wonderful reports
Liked the app - NOT ANY MORE 1/5
Still does not log miles reliably, despite all the time I spent seeking help and following every single suggestion of theirs. Don’t get this app, there are better ones. My current favorite is Everlance. I will be seeking a refund from MileIQ shortly.
Ever since the latest iOS update, the app has been completely useless. I have followed every single one of their suggestions, I submitted a help ticket, and all they do is make the same suggestions over and over even though I have already told them I am following them to the letter. Location services always on, background app refresh, I keep the app running in the background, etc. Still, it is completely useless. Does not log my drives except the rare times when it does (perhaps one out of 10 drives), it shows either the wrong origin or wrong destination, completely wrong time of day, and ridiculous time enroute. For example, 8 miles in five minutes. The drive was at least 20 minutes long, possibly 25. I intend to request a full refund, or demand it if necessary, and find another app to work with. Don’t waste your time with this piece of junk, go elsewhere. Run, don’t walk. You’ve been warned.
Using this app for six months at this point. Works great, integrates well with their website. Only feature I wish the app would do is to allow me to edit drives that I have already categorized. Categorized drives can be edited on the website but not on the app. Other than that, it’s a good app.
Auditor approved & Easy to use for anyone 5/5
As a former auditor, this is a great way to keep contemporaneous records and easily track business mileage. I appreciate that you can join drives together for those driving in gig jobs. Great job MileIQ!!!
Been Using for Years 5/5
I own my business and I have used this app for years. It succeeds in making sure I get all of my deductions for taxes. It is simple and is almost no effort to use. I would definitely recommend this app for anyone that has to track their mileage or fit a company that pays mileage to track your employees.
Email reports 2/5
First there should be an easier report like a condensed version like pie chart type report. Secondly I’ve tried to change my email address to send this report several times he will not allow me to. Third there’s no 800 number to call to talk to Support!
Really good 4/5
I do really like this app. Only feature I think it’s missing is ability to turn on Drive Detection for just the next few hours instead of always on or always off.
Yeah right 2/5
By Knead nickname
While the App itself may work it would not let me create my own password for the app. It signed me out and there was no way to get back in.
This is absolutely annoying
Was great until the last 4 months 2/5
I have had no issues with this app since installation but over the last 4 months it has not kept accurate mileage numbers. Not sure the issue but it is affecting my business bottom line.
Stopped working and no refund 1/5
By Archie 73099
Terrible customer service. After 4 years of use, the app stopped tracking mileage. Mile IQ couldn’t resolve and referred me to Apple for a refund. Apple thanked me for reaching out to the developer, were sorry the app stopped working but advised I wouldn’t qualify for 10 of the 12 remaining months I paid! Don’t waste your money!!
Big brother watching 1/5
Another tracking app :(
Simple and efficient 5/5
Great simple and efficient app that’s much needed for miles thank you
Terrible at consistent tracking 1/5
Title says it all. Very inconsistent
Has a problem 1/5
The only reason I have given it a 1 star is because in the last 2 months it has been junk. It has missed over half of each month. Prior to that it has worked flawlessly for me and I was completely satisfied. I will be cancelling my account if it doesn’t change. I have relied heavily on it and it has completely left me down the last 2 months.
Easy mileage tracking! 5/5
I’m a realtor and track my mileage so I can write it off. This is hands down the easiest way to track the mileage and compile it for my accountant at the end of the year. I love being able to see the map location in case I forget to log a drive. It makes it so much easier to recall what it was for.
Auto logging is also really helpful to cut down on the drives I have to log. I can’t set something as a frequent drive so it knows how to log itself. I love it. I have this running in the back ground 24/7 and I really don’t have to think about it much.
Very helpful 5/5
I’m a travel nurse and have to log my mileage for tax purposes. This makes it easy to separate business and personal mileage and prints out a report every month. Great app!
Great product 5/5
I’ve been using Mile IQ for about 2 years. Nothing has kept my mileage more accurately and made me feel more comfortable that I’m covered in the event of a visit from the tax man!
Mile I Q Not Working 3/5
I’d like to get a refund. The MileIQ app doesn’t work for me.
Does not always work 1/5
All of the settings on my phone are correct but the app is not recording my drives. It works for a few days and then stops working again. Switching to a different app.
Doesn’t Record The Drive Locations. 5/5
If you own a service business and you run around town calling on clients when you export this to excel all it’ll say is city to city with no exact coordinates or map locations.
This is a useless piece of garbage. How can I find out from where I traveled from to where I traveled to? How can I tell how many times I’ve serviced the same customer when I export. These designers are thoughtless and clueless as to what people need. How this app has 4.6 stars has to be all fake. Nothing it exports is useful. I am sorry I assumed this would replace my Automatic (the company that went out of business that attached an OBDII and tracked mileage on my phone. What a huge disillusionment.)
Good for work i hope! 5/5
Hoping this saves me money, i drive 3 hours a day
Collects Your Money, Not Your Miles 1/5
By Linda Lou 66
MileIQ failed to log my miles for several months, unbeknownst to me. I have lost a great deal in tax write offs as a result. They continued to charge me and sent other email updates — but no heads up that the App had disconnected from my location/gps for months. I only discovered the problem when it was time to allocate the drives for my tax returns. To my horror, I discovered no data had been collects for 8 months! MileIQ collected fees for that whole time. They refunded me after several emails, but there was no apology or assurance that an email alert would be sent in the future. Previously, that kind of alert was sent to me but not since Oct 2019. I don’t know what happened with MileIQ. They used to be great. Now they have terrible customer service and don’t seem to care if their service works or not. Be CAREFUL and check every few days, since you can’t depend on MileIQ to work as it should.
Good when it works, but their recent update turned off tracking on my phone. I lost 2 weeks of mileage tracking. When I emailed customer service, it magically started working again. I didn’t change a setting on my phone, but somehow they fixed their mistake. No apology or admittance of their mistake.
Stopped working this month 2/5
This has ceased working for no reason. If you have to manually enter your rides the point of this app is pointless.
And 2 weeks later “support” has offered none.
Support has been non existent.
And - it stopped working again. Apparently needs an update due to the iOS update. Very frustrating experience with help.
Works well 5/5
Easy to track mileage. Don't have to think about it. Just tracks and lets you classify later.
Most of the time works well 3/5
Update 8/2020: Still, all too often ever since I started using this app nearly 3 years ago, short trips of 2 miles or under in town don’t show up at all despite everything being set properly and going 30-40 mph (so they sure aren’t walks), so that can be frustrating and is my main reason for not giving five stars.
The feature that lets you name recurring destinations is extremely helpful.
The join drive feature is helpful if you stop somewhere along the way but sometimes I need to join additional drives that can't be joined.
Year end reports are great.
Please fix the drives not showing up so I can give more stars.
Very easy to use it 4/5
Very easy to use it. The only think I would love to have also is to have the name of the business that I went to instead only the address ... that would make my life easier. Thank u
Love it! 5/5
By Despina Nikolopoulos RE in LV
My mother told me about this app. It is so easy to use and we both love it! It makes it so easy to track your miles for you and determine whether it was personal or business. It just runs in the background so you don’t have to worry about opening it before heading out. Awesome app definitely worth the money!
Used to be good! Not anymore! 1/5
I have used this program for some time now at the advice of my accountant. When I first started using this app, I was thoroughly impressed with how accurate it was.
As of the past several months, I have been noticing that the app was missing drives...so, I thought I would contact the developers via their help button. This created and email. Every single person that I communicated with tried to convince me that I was changing settings in my phone, which couldn’t be further from the truth. Every time they would suggest that, and offer directions to correct it, the settings were already set to their recommendations.
At this point, I will be requesting a full refund and have chosen to give my business to Hurdlr, which I have thoroughly tested and is actually more accurate than this failing software.
The premise is great! The support is horrible and should NOT bear the Microsoft logo. Absolute GARBAGE!
Great app for tracking business miles 4/5
I’ve used the app for several years for tracking mileage for my photography business, as well as, tracking miles when I was driving for Lyft and Uber. Does a great job learning repeated routes and will allow you to add those routes to auto classify list. The reports that it generates are perfect for tax time.
Lost all of my data 1/5
Finished my workday (I am an independent mobile massage therapist) and had a few drives logged in my app. First day using the app. Categorized all drives before going to bed. Thought the app was really helpful! The next morning I wake up and when I get to my first location I realize mileiq has logged me out. I log back in and after giving me trouble, it finally shows me that I am logged in and have ZERO DRIVES AND ZERO INFO STORED. Even though I had completed my profile, set preferences, cars and locations. So annoying. What if this happened after a month or more of trusting this app to track everything for me? So annoying. Will use a different service.
Simplest mileage app 5/5
Great app. Tried several mileage apps to log mileage for my companies mileage. This one won out. Now everyone in the both organizations is using it. Gold medal app developers.
Trip Detection is Limited 3/5
I like the app and how easy it is to use. My only gripe is trip detection. I process serve part time. An average day may be two to three hours of driving and making frequent stops. If no one is home, a stop may only take a matter of minutes. I’m okay if every stop isn’t detected but I recently had a morning where a stop wasn’t detected until my seventh actual stop. I drove from one side of a major city to the other before a stop was logged. The mileage was logged correctly but not all the actual trips. That’s not a huge deal unless the IRS ever comes calling. Try explaining why you’re claimed 40 miles for a drive that by all outward appearances should only be 25 miles.