I Wish I Didn’t Update 1/5
By Pantera Negra 69
I use MindBody business for work and love it! I use MindBody Fitness when I travel. The new search options and interface aren’t as easy to use/quick as before and it hasn’t elevated my search specificity, yoga still come up when I search Pilates.
I dread trying to find classes now.
Easy to use 5/5
The app is easy to maneuver through and search for various services. It’s also easy to contact an individual company and schedule and pay for classes.
Horrible “upgrade” to interface 1/5
I used to love this app immensely and used it all the time to book classes. They’ve changed the interface of it and it’s a complete disaster. I absolutely cannot stand the new design and features. It’s far less user friendly and makes the user do more work just to even find classes. I will be deleting it.
By Bratty Becky
Minus 5 starts if i could. I got rid of this app after my waxing stopped using it and also it never worked anyway. I got it back again to sign up for work out classes and it continues to never work . Always an error. What is the point of it never works ?!
Simple and easy to use 4/5
Great app to find local yoga studios especially when traveling. I wish it connected with my iwatch though.
Latest version. Is confusing 1/5
I travel to different cities frequently for work and use the app on a regular basis. The latest update is confusing. Classes that I know are available are not showing up but I can’t figure out what filters I have on that are causing them not to show.
Great App 5/5
Great app to find classes and keep track of your memberships.
Great app 5/5
Connects to everything in my area. Love it for anything fitness related. Haven’t used it for beauty bc I have my places but I would definitely use it in a city I didn’t know.
Searching for gyms... 1/5
By Just ok 723
This app used to be great. Now when you just search for gyms you’re forced to pick a time frame. Awful. Hate it. Dumbest change ever.
Great customer service 5/5
The app is fantastic to use (booking and canceling and seeing at a glance my schedule etc) but I wasn’t being able to use paid passes at one of my yoga places
An email to support had replies very soon and an intelligent man Michael figured out what was wrong and fixed it, all in a couple of hours from my contacting them.
Could not be happier!
Took my money and no class 1/5
I scheduled a spin class paid $20 went there early only to be told nothing was scheduled and because I paid through third party and they refused to refund the money. SCAM THIEVES CRAP.
iPhone syncing issues 2/5
My classes do not consistently sync with the widget in my iPhone home screen. The classes randomly appear and disappear without me doing anything. Most of the time I get “give your calendar a little love” even though I always have classes scheduled.
Calendar integration has bugs 2/5
UPDATED 5/14: ❤️ the new but don’t like the calendar integration. Every time I book a class, the information is sent to my calendar (iOS/iPhone). YAY! But if I cancel a class in the app, the original calendar event is deleted and a blank event (at the same time) remains. When I try to delete the blank event, my iPhone calendar app shuts down. This blank record is on EVERY SINGLE cancelled event. Please fix this issue. Thank you.
Backward Evolution 1/5
This app has become horrible! The print is so unnecessarily small that I must use my reading glasses to select my choice and I still can barely read it. Why does it need to look like Facebook? Just make it easy to use and go back to the way it was.
Current version is Boo!
New design horrible 2/5
New Interface is horrible. Miss home screen simplicity, showing only my class coming up, not a bunch of ads.
Update is awful 1/5
Impossible to quickly find my favorites and even more difficult to make reservations and changes. It’s a big thumbs DOWN. Unfortunately, I must use it to attend my studios of choice.
So easy to use! 5/5
I love the MINDBODY app - not sure how I ever lived without it! It’s so easy to sign up for classes and browse for studios/gyms in different areas like when you’re on vacation, etc. I especially like that you can browse by activity (yoga, barre, cycle, and so on). HIGHLY RECOMMEND OVER ALL! 😊
Poor salon app & software 1/5
We got this software for our chain of salons, it’s so limited and complicated. Is not worth the money they charge for such a headache.
ACK! Put it BACK! 1/5
Why did you mess up a perfectly good app? It’s now a complicated web of too many taps to just find a yoga class 😖
Newest version- can’t tell when classes are cancelled 1/5
On the old app (and on the website) you can tell when classes are cancelled because they have a line through them. The new app doesn’t have that feature it appears. Really freaking inconvenient.
-Written from outside my closed yoga studio that I walked 20mins to get to....
...at least the walk was nice.
New format is clunky 2/5
It shouldn’t be harder to book my class, but with the “improved” format it is.
The update is awful 1/5
I thought this app was somewhat easy to use, until this most recent update. There's too much crap going on now, I hate using it. Unfortunately my studios still use this app, so I can't delete it. I wish they could just simplify this so my eyes stop hurting when I'm looking at this.
Latest update is not great 1/5
Before the latest update I liked going into the app to see local business. It was easy to choose from fitness, wellness and beauty and then refine your search based on the specific type of studio or service. After the update, searching for a business is super annoying. I hate the way the explore tab is laid out. Super “clunky”. Tons of wasted space with the top search bar (which is annoying in and of itself). Basically the app is now super frustrating for someone who used to enjoy it before the update.
New Version- can’t live without! 5/5
This new app version is now my go-to for all my fitness classes and schedule plus it has cool ways to find massages when I’m super sore. It’s also a life (and time) saver when I’m traveling. LOVE it!
App crashes on launch 1/5
Open app. Blank white screen every time. Fail.
If it’s not broken DO NOT try to fix it. 1/5
By The Truth 💜
I have been using this app for a year and have absolutely loved it, until today. I can not find anything I need. NONE of my studios show up on my page. And I can not for the life of me navigate or do anything in the app like I did with ease before the update.
Very helpful 5/5
Latest update fixed the last one that really went 3 steps back. Now my info is back up front when I open the app. Thank you
Thank you for improving it 5/5
By why did you mess up a good app
Small tweaks make it so much easier to interact with the app.
Not loving the new update 2/5
The new interface is not user friendly or intuitive....Really really don’t like it.
The new update 1/5
I hate it. It's hard to use and doesn't show me what I'm searching for.
Spotty at best 2/5
Since the newest upgrade this app has been spotty at best. Nothing works. First my passes were not loaded. That took a day or two. Today you can’t even search a schedule. It’s super unfortunate because the concept is great but the development is soft. Seems you all focus more on releasing minimum viable product when in today’s world you need to be hitting all cylinders to compete. What a shame.
New version 1/5
What a mess.. why change what was an amazing app. This new version is horrific.
New update is bad 2/5
The new update is terrible. It feels like so many extra steps and I can’t access my schedule as easily.
Love this app... 5/5
Because it’s easy to use and helps find activities near me, wherever that may be. Even while traveling in Italy last year I found yoga classes I could have attended. But hey, when in Rome...I explored, ate great food, drank delicious coffee and sampled wine instead!
Limited app/tech support 3/5
UPDATE: The yoga studio fixed my account. However since I can login and signup for classes directly, that’s what I will do. It’s still the Mind/Body software, just not the App on the iPhone.
My husband and I signed up at a yoga studio and I am on my husband’s account as an added family member. We could both signup online via a laptop or browser on a phone/iPad but the App itself only allows one email/user per account.
The studio tried to setup a separate account for me, but it didn’t work. So I contacted the MindBody tech support and they told me it would have to be a separate email. Okay, but what about the billing through my husband’s account?
No matter how many times I explained the situation and what I was looking for to the tech support, clearly and concisely, they couldn’t grasp the issue and suggested my husband and I were using the wrong emails and not signing in correctly. Been using the same email/password for two months so that was not the problem.
Apparently the tech support made the situation worse because now when we login directly through the studio online/through a browser, we can no longer each signup, only an option for one person (when it allowed for both of us before) and the account shows my name as the “paying client” even though it’s my husband’s account.
Isn’t tech support supposed to make things better, not worse? And while I am far from an expert, I’m not computer illiterate so the implication that I wasn’t logging in right when the issue was obviously a technical bug was a bit frustrating.
I will give credit that the tech support was prompt and responsive (it was online chat) but they were not able to actually fix my problem.
This App is limited and the tech support is not helpful. Once I get this mess straightened out at the studio, I will login in for classes directly and stay far away from this App.
UI Downgrade? 3/5
I really loved this app, until the “updated” design now makes it harder on the eyes to find anything, especially the classes list schedule. Also the class history is harder to read too. It’s used to look more like a calendar view and it was easier to review dates attended and so on.
In general now there is so much white space and such a small font. It is just so hard to read on mobile devices.
Functionality rocks but UI will keep me away. Please go back!
Has hidden fees!!! 1/5
They say they give you a set price and deal, and sell you with all the app capabilities. Then you agree on a price and go through the set up processing. Once done, you find out that your customers can Not pay for classes. Why sis that??? Oh because they didn’t mention there’s an additional monthly fee for that service. Try getting a hold of mind body for false advertising and false agreements after that.... very upset at their business model.
In addition the app is not as fluid as they state, it’s very difficult to set schedules if you intent to have multiple locations and times, they is no way to put everything visible on one calendar, and it’s very difficult to get a hold of tech support. They only allow once per week and cut you off....
Just no! Latest update ruined everything. 1/5
This latest update, while trying to look fancy, is just too difficult to navigate. Just trying to browse the schedules, I don’t l own if it’s the font, the new layout, or what but it’s just too hard to quickly browse the list. The total layout is not as intuitive or simple to read. The locator isn’t picking up My location or what’s available around me. With a busy schedule I don’t have time to try to re learn this app. The simplicity before the update made it quick and easy to find and sign up for classes. And while the functions appear to be similar, the layout is really awful. How to do I go back to the app before this update mess!?
Don’t do this update!!!
Abysmal update 1/5
The latest update is absolutely terrible.
I have used and enjoyed this app for years. This update is tragic. Font is too small to see on my phone and it appears they have deleted the iPad version. I was out of town and looking for a yoga class. It only listed a handful of the classes available with my filters. Please bring it back to its former glory.
Update isn’t user friendly ☹️ 3/5
By Suziq 20
The most recent update makes the app difficult to use. You are not able to see who the teacher is for a class. The studio name is cut off... let’s hope you know the logo. I can imagine that studios with multiple locations would be annoyed by this.
The user interface is not a friendly as it was before the update.
Fits my needs perfectly 5/5
It is so easy to find, purchase, and book classes with this app. <3
The new version is terrible ! Cant find anything easily . Schedules not visible for favorites . Every time I look for something it says nothing available when I know that is not the case. Terrible !
This is extremely difficult to use. Nothing about it is simple. I do not care for the updates at all.
A great app with great customer service 5/5
I highly recommend this app for scheduling all your workouts in one place. The add to calendar function has been a lifesaver as well as being able to see all my accounts and remaining credits in one place. The new update has been fantastic in eliminating previous limitations and the customer service chat is quick and knowledgeable if you have any questions. If you used this app previously and didn’t love it, check it out again with the newest updates.
New update is bad 1/5
This new update is terrible !!!
Recent Upgrade is a downgrade 1/5
It is now more difficult than ever to book a class. Posting on Facebook is not a priority, booking a class is. The interface looks more
Like an advertisement. The original interface had more integrity. Now it just looks like a scrambled mess of advertisements. Very disappointed!
New updates are terrible 1/5
By Mrs. Avis
Used to love this app. Now it’s wayyy too difficult to find yoga classes nearby my location. I travel often for work and I used to click “yoga” then look at the map of potential studios. Not so easy anymore...
I don’t care for the new version. 3/5
By Cind K
Things I care about - the studios I have passes for. The times and people teaching those classes.
The new layout in the Favorites tab makes it hard to see who is teaching each class. Their name is cut off after the time the class is held.
I don’t care as much about any other tab.