Used to be better 2/5
I’ve had mint for years. It was THEE best finance management app. Not sure what they did to the backend but now it’s absolutely unreliable. Everyday there are multiple accounts that “needs attention”. It will not connect and refresh. When I try to repair it’ll ask to reauthenticate with security questions or a pin sent to an email (despite having already answered the questions correctly when the accounts were initially added). It’ll often say my security answers are wrong (verified by manually checking the accounts website) or codes won’t be sent to my email. And we’re talking common accounts, Verizon, farmers insurance, capital one, t-mobile etc. I’m not sure if mint can’t get secondary means and authentication right with some vendors but this NEVER happened years ago. With time, apps are suppose to improve not worsen especially when it’s INTUIT. When an account doesnt refresh on demand, it makes the app useless. I might as well enter bills manually and check each individual app. Also please fix “phone number” as the first fill in option on T-Mobile. The first prompt is a username not always a phone number. I gave 1 star for having at least some accounts work and another star for what mint used to be. INTUIT please invest towards your app developers and good QA or rehire the team that made it right years ago.
Doesn’t let me link 1/5
I’ve tried to link my accounts and it never works, I’ve tried deleting and redoing it along with deleting the app. I know I don’t have the wrong passwords
Great Privacy 5/5
I was really worried about connecting my bank account because of the privacy factor. But some research showed me how to be smart and how mint has really good protection. smart money nation.com has an article about how secure mint is and it’s very easily put and has brought me some comfort. The app also is very user friendly and organizes my expenses very very well! I would definitely recommend!
Once great now full of adds 1/5
This app was really good and I recommended it all the time to my friends was truly a 5 star app. But with the new update it has adds all over the place and keeps recommending a credit card. If I’m on a budget app trying to get me to open more credit cards seems counter intuitive. And it’s so clunky now to just see the budget which is why I’m there in the first place. Shame to lose such a helpful app.
Good app 4/5
It’s a good app I love using it to keep track of my bills and budget BUT the most frustrating part of the app is that it takes so long to update and for some reason it kept kicking me off of my TMobile account. Now I can’t even log back into the account to keep track of it. It’s quite annoying actually.
Great in theory 2/5
This app is a great idea and the layout is nice. That being said, it’s almost as though they launched it before it was done. Very very glitchy on app and website. Connectivity is iffy, many accounts cannot be accessed or linked, and there is ZERO useful support. Try again, Intuit. You are better than this.
Too many duplicates! 1/5
Mint duplicates way too many transactions when connecting to my bank. Also you cannot mark a transaction as duplicate when using the app. You must log into your account online to mark transactions is duplicates. Very inconvenient!
Error credit card payments 3/5
By frustrated user 2019
New issue last 3 days. When I pay off credit card balance it’s treated as a new deposit. Both checking and credit card are linked to mint. Example. Say you have spent $1000 month to date and owe $100 on credit card. Payoff from the linked checking account, now shows a $100 deposit to credit card and spending for month becomes $900.
Incorrect Budget 3/5
I am using mint from almost an two year but recently added new budgets which gets deducted from my debit card. Mint is not updating them although it does update bank account every time I open app. That’s why i notice my budget is incorrect from last 3 months. I am disappointed with this glitch.
I hope the developers will fix this soon.
By Rg- Four Elements
so organized and helpful!
Doesn’t refresh quick enough 2/5
It’s pretty annoying that it takes days to pull in data from my credit card. Doesn’t really help me stay on top of budgets since it’s delayed 🤷🏼♀️
App Doesn’t Update 2/5
LOVE Mint - HATE the app. This app has all the hallmarks of being perfect for budget management on the go. Except it gets out of sync and transactions don’t show up until I open in a browser, which throws all of the budget info off. And - not all of the budget adjustment options are available in the app. So if you don’t stay on top of it and get too much rollover the only way to zero it out is by logging in via a browser.
Also feels like the main purpose of the app is to get me to apply for new credit cards 🤦♀️ I’d rather pay a one time fee for an app that works properly and not get the constant ads.
Please integrate with Robinhood (investing app) 4/5
I enjoy this app a lot and I think the last thing to make it perfect is if it could also add RobinHood as an investment account
Connection to Bank of America is pretty flaky. 3/5
Just started using it after many years. Connection to Bank of America is still pretty flaky after all these years.
Quicken used to have the same issue only with Bank Of America. So it may not really be a mint issue. But still, it's painful for me to have Bofa not work well on mint
Not what I was expecting 1/5
All I wanted was an app that allows me to set my personal budget on multiple budgets (I.e. - travel, upkeep, fun funds, etc). The nice thing about the app is that it syncs with your financial accounts to log and tag transactions automatically. The drawback is that you have to conform to their categories when creating budgets. They are sub categories but that isn’t what I’m looking for.
Also, had issues where I couldn’t sign up for an account cause it said my email was already in use but when I tried to recover my account with the same email, it tells me the user is not registered. Bad UX
Used to be great, now it’s a great waste of space 1/5
Difficult to navigate, full of ads for services you don’t want or need - all designed to make you spend more money and to make Intuit (the company behind mint) more money.
They also make Turbo Tax and push you to file your tax return with their software, be warned that if you do this make sure that you save copies of EVERYTHING. If you want a copy of anything afterwards they will charge you money just to access a copy of your previously filed returns, along with any W-2s or other items you uploaded.
Stay away, there are better options available. I’ve personally switched to Personal Capital as I’ve found it to be a far better solution for managing finances.
Changed my financial well-being 5/5
Just wanted to remark on how thoughtful and intuitive the design of the app is. Flowing from one screen to another in a sort of notification card swiping system is genius and fun to use. Mint changed my entire perspective on personal finance and made it easy, accessible, and free.
I just hope they aren’t going to abuse my financial information in some way.
Excellent Product When It Works 1/5
Mint is an excellent product that provides many details of my financial health. Giving 2 starts because it does not play well with Navy Federal Credit Union. Be prepared to input a security code, re-enter login details, then enter another security code at least once a day. I understand most of this is Navy Federals fault but I’m not gonna switch banks because they refuse to play well together. In the meantime Clarity has not given me this issue which leads me to believe there is some animosity between Mint and Navy Fed that seriously impacts the user experience.
Security/Privacy Issue & Setting Up was Difficult 1/5
Despite the beautiful user inference and it’s features. I had a difficult time logging into my bank accounts and credit cards. At first glance I was able to successfully add my Venmo card, next I wanted to add my banking account which ultimately didn’t work, which resulted me to change my banking password. After deleting the app and reinstalling it, I log into my Mint account hoping it’ll work, it did! However, the next prompt screen showed me a “Deja Vu message” saying that my banking account I tried many times to login is already on my mint account, what?! I check my overview page, none of my transactions are there! I try logging in again, same message, no transaction.
I’m not sure if the login multi factor verification factor is working from the banking end, but not sure it is not working for Mint’s end. All this issues gives me extreme doubt about their security and privacy policies! Please be warned!
Duplicates, duplicates, duplicates... 1/5
Title says it all
Useless for budgeting 1/5
When creating your monthly budget- it does not take your income or bills into account. You must categorize all purchases and then lump them together. Anything miscellaneous is completely ignored. Worthless app
Plagued by Duplicate Accounts 1/5
Mint support made an adjustment to my account to address a ticket which resulted in duplicate accounts, loads of them. All you can do is hide them - no way to remove or delete.
MINT support CREATED the problem, then pretended to know nothing about it, loads of apologies but not a single fix. They state there is nothing they can do about duplicate accounts. Amazing.
No way to contact support 1/5
There is no way to contact Mint customer support, I am unable to login due to what seems to be a login bug with duplicate accounts.
Terrible app 1/5
Don’t use this app. The app doesn’t work and they want all your financial info. Plus they annoy you with emails that aren’t close to accurate.
PLEASE HELP 3/5
I really like this app it’s great at budgeting and keeping up with my bills as it’s is designed to do. However the only thing I can say I don’t like is that it DOES NOT update my accounts to give me an accurate total. I have to keep going into my actual bank account app and checking my balance, seeing what’s came out etc. Could you PLEASE fix this irritating glitch/bug I really do like this app and want to keep using it, but not if it won’t ever update on time. That would b the only reason I’d delete it, besides that this app is AMAZING.
Long time mint user disappointed 1/5
Ads cover more of the screen than my info. Way too many swipes to get where you want to go. This app was purposely redesigned to be less intuitive and to give more exposure to ads. Very disappointed.
DARK MODE NEEDED 2/5
By JCK Account
PLEASE HELP I’M GOING BLIND
NEED DARK MODE ON APP
Won’t connect to accounts 1/5
Doesn’t connect to main credit card or bank accounts like Chase and CapOne. Tried several times and it’s useless. Why bother.
Won’t actually connect to accounts 1/5
It won’t connect to anything I try to link it to. Garbage app. Don’t download.
Makes Managing My Finances Simple! 5/5
By Bobo macgillicuddy
This app is a great idea. All of my accounts in one place. Updates quick & easy. Includes transaction details and allows you to edit & track expenses. Also a good resource to monitor for fraudulent activities. I check the app a few times a day. Always know my net worth. I was concerned over security but has not been a problem (app is backed by Intuit). Tech support is also helpful. One of the few apps I would actually pay to use!
One star for a reason 1/5
Didn’t want to give this app any stars but it wouldn’t let me. This is the biggest piece of crap app I’ve ever tried to use. Couldn’t link my Verizon account, kept going in circles asking for user name, password, best friends name. Sent me multiple codes still couldn’t link it up. I guess you get what you pay for. Better luck next time fellas...
income glitch 4/5
By the original CatMan
I love this budgeting app and have used it (including prior versions) for at least five years... my only complaint: I split my paycheck between my checking and savings accounts but pay bills from both... however, Mint counts only my checking account as income which constantly leaves me in the red each month... please fix this!
Saves a lot of time 5/5
I've used Mint for several years. Before that I keyed entries into finance software on my PC and eventually just stopped due to all the work. This is so much easier. Now I manage my finances much better and pay much closer attention.
Froze up 2/5
I cannot get out of - search for account screen. Stuck.
Maybe I should delete and start over.
Almost perfect 4/5
I have used Mint for years. It is extremely helpful to have a quick check in where we are at with budget. It is helping even my spouse who doesn’t do any financial things, stay on target.
My biggest wish is: I could select only certain bank accounts, rather than all that my name is on to show up in the transactions (I am on my daughter’s account in the same bank but don’t appreciate having her transactions mixed in.) That is all.
Becoming Increasingly Frustrated 2/5
The updates spin and spin and spin, a little slowly; my first complaint. Second while I’m waiting, if I go to another app yours shuts down and I have to login in again; very frustrating. Both need fixing. I’m a power user for years btw. But now I’m beginning to look around at others. Thanks for listening.
Bug for duplicate transactions 3/5
By 规划的好地方感觉仿佛个 v
Sometimes there are duplicate transactions at the spent/ net income section(My orignal bank do not have the same duplicate transaction). Which means, the calculation of the total spending is not accurate! Can this be fixed?
Plus, LESS ADs PLEASE!
Love Mint 5/5
By Sara J MintFan
I’ve been using Mint for a few years and really get a lot of use out of it. It helps me keep track of monthly bills and all of my accounts. For the past few weeks, I’ve had a slight issue that the App will crash the first two times I open it. The third time always works fine though. The only part I would want updated is that I have one account that has three “challenge” questions when I sign in. Mint only allows me to save two of the answers, so I can’t always update that account without taking extra steps. Overall, though, it’s an awesome money tracking app that is constantly being updated for the better!
Please change the app icon 3/5
I recently started using Mint again after a few years. The redesign looks great but the new app icon is awful. Please get rid of the white background and ugly border and just make the full square teal.
Good and bad 2/5
By 🌸 Shorty
I downloaded Mint on New Years in the hopes of budgeting better for 2019 and beyond. I linked my work pay account, my bank account and my AT&T account for my bills. It's worked fine and is very useful, I made a decent budget and kept track of my bill through this rather than AT&T itself. But since then, Mint just won't refresh. It shows I have $2 dollars between my two accounts (which I did have for a few days as I was having some problems) and I've been paid twice since those days and that won't show. If it can't update and keep me on track in real time, then it's virtually useless to me. I love this app but it has to keep itself up to date. Background refresh is on for Mint and I do go in and try refreshing multiple times but it just won't catch up. It's still showing my amounts and budget from a week ago. Please help or I'll have to find another budgeting app.
Good, please add goals to mobile! 4/5
I've really enjoyed using mint so far and I've found it to be really useful to track expenses on my phone to make sure I'm staying in budget. I love the goals that you can set up that help you stay on track for bigger purchases.
The only four things I would change:
1) I would love to be able to hide the default budgeting categories I don't use. There are so many that just clutter the choices I'm looking for that I don't need to see, because I never use them.
2) I would like to be able to link multiple goals to one savings account and have mint keep track of how much money for each goal is in that account. It would be nice to save for two things without having to open additional savings accounts if you want mint to track it.
3) You can't see goals in the mobile app! Please add goals to mobile so I can see my progress without logging in online.
4) Lastly, why aren't your goals an automatic budget tag? I don't want to set up a monthly budget for a goal because it's already accounted for in the goals section. I would like to tag things as goals when the expenses come in. For example, my goal is to pay $xx to student loans, but setting a budget for $xx would just be a duplicate. When setting up the goal, it should automatically set up a way to tag the expense as contributing to that goal.
great app... helps a lot!!
also can you please allow create and save new custom tags
Easier to use on the iPad 3/5
By gerald church
A lot better on the iPad. iPad app 5 stars
Progressing Downward 1/5
As two factor identification has become more accessible Mint has failed at finding a solution for integrating multiple logins.
Every time Mint is launched it requires a re-login to all accounts, somewhat defeating the usefulness of the application.
Mint cancellation 1/5
Yes mint was a good help when it came to budgeting. But when you want to cancel using them they still charge through Albert Genius and it’s a run around to try to get them to stop charging you for services you no longer wish to use. The worse part is not being able to call and talk to customer service about issues and concerns. Instead you have to email them wait for a response then they say to contact x but you just keep getting told contact x and does x really exist? So your left either with allowing the charges or having your bank stop payment. All these issues because you can’t get a real person to talk to!!!
From what I can see in the “Help” section, there are many questions asked but none have answers! Also I don’t really see any step by step instructions for new users. Think I’ll just pass on this app.
Pretty good with a few flaws 3/5
- Account balances stay reasonably up to date
- Accurate, consolidated view of purchases
- Tracks debt/asset ratio well for a snapshot of wealth
- Compatible with most major banks and lenders
- The tech aspect seems fine— no app issues to date.
- Investment performance tracking is a joke, not even close to accurate. (And they try to hawk investment products, LOL)
- Not compatible with all lenders (e.g. smaller mortgage lenders) and adding those accounts manually is NOT user friendly, nor is manually updating them.
- Counts transfers between accounts as additions to income/spending tally for the month. (e.g. $2000 transfer from checking to savings looks like you both made and spent $2k).
Great app but... 4/5
I love how this app puts your entire financial life in one place. It definitely helps you see the larger and entire picture. The reason I give for stars instead of 5 is that they removed the ability to pay bills from within the app. That’s what made this app miles better than any other.
Just started using this app. So far so good. My only complaint is that I can’t link my Capital One bank to it.