No Apple Card? 4/5
I would like to add my Apple Card...
By Gaanahhh -
This app used to work very well and I loved it. However, since aw bank did an update it always says there'S something that needs to be fixed and it seems to be missing latest info. I may delete it and go with the app my bank provides. Icon't see a reason to keep using this one. It's too frustrating to use.
Bill pay 2/5
Used this for a long time. Loved it. The ease of use, the set up… the minute they got rid of linked auto bill pay they took away one of the most convenient and useful features since then I un linked all my things and deleted the app. There are other apps that offer that feature but none I have found did it as well as Mint did.
Fantastic app 5/5
I check it daily for my net worth. Totally awesome!!!
Lost trust with their support 1/5
I've used Mint for years and was generally happy. Unfortunately, my last attempts over the past year to get customer service over a minor issue left me feeling I was getting the runaround and was being gas-lighted. There was no serious effort on the part of Mint to resolve the issue. So, finally, I lost trust in their support.
A couple years ago, I noticed that the check number was no longer coming across to Mint from my credit union. This worked fine, and then suddenly, there was no check number, which we used to match up transactions. Mint support said it wasn't Mint and was the CU, but even getting that answer took a bit of doing. So I contacted the credit union, and over several months they said that they had contacted Mint and that the Mint aggregation engineers had resolved the issue. I should contact Mint if it continued.
Alas, that turned out not to be true: the problem persisted, and Mint would neither confirm nor deny that they had even worked with the credit union. So no way for me to tell who is telling the truth. But Mint categorically said that they do not get the check number, and there is absolutely nothing they can do for me.
So I ran an experiment. I started using another financial tracking service similar to Mint but with fewer features. And, guess what? The check number is coming across to that new service (and still not to Mint). So it confirms to me that I was just getting the runaround, and in this case, Mint told me something that clearly is not true.
As a retired software guy, I have worked on transferring financial data, and a check number is an easy and minor thing. It is relatively easy to see if the data is coming across from one system to another, where the fault lies, and to provide each side with examples. It is also is a core competency of Mint to transfer this data correctly. So why was it so impossible for Mint to help me? I don't have a clue.
However, once trust is broken, it is hard to repair, so I am done with Mint.
A couple other issues:
- Mint sometimes auto-categorizes transactions in ways I could not figure out because it didn't match my rules. I finally, after a couple attempts, got a support person at Mint who told me that Mint uses the categorizing from other people's accounts and applies them to your transactions. And there is no way to control this and no transparency. I don't like that, and I don't like the lack of transparency. But it did explain the bizarre and persistent behavior. I would rather have something say "Uncategorized" than have incorrectly categorized transactions that are easy to miss.
- I would rather pay for a service and have them work for my business while providing them with steady income with a subscription rather than have them try to upsell me stuff.
- And I worry about how my data is being mined and used (see the above two reasons).
Great but I can’t link my credit score 4/5
Every time I try to link my credit score, the app crashes.
Frequently Stops Working 3/5
After only using the app a day, I’ve already had to force close it over 5 times because it froze.
Start a budget app within mint. 4/5
By Not So Young retired guy
App never loads? 2/5
I want to like this app, and appreciate the email updates I get from mint, but whenever I hit “See My XYZ” to be taken to the app it never loads. I just sit on a blank screen for hours. Even when I try to launch Mint from my apps on my home screen, Same thing. It’d be a way better app if I could actually use it.
Great in general 4/5
But I wish it was easier to see the breakdown of my spending categories and more user friendly in designating which transactions belong in which category
I love Mint, and as a software tester, I can’t understand for the life of me why you wouldn’t have “net worth” on the landing page without that ginormous chart attached to it. I would to have the option to remove the chart and still see my net worth as I do with my accounts, investments and etc as soon as I open the app.
Not what I needed 2/5
I pay for everything on at least 3 different credit cards each month, so my “monthly” budget dates are the period for each of those cards. Mint only budgets from the first of every month, but my spending budget in my mind technically refreshes on all different days depending on when my cards statement period ends. The only way I’ve found to track my monthly spending accurately is good ol’ pen and paper. Mint didn’t really have anything to offer me, and I found the app too difficult to navigate to keep trying to make it work.
Can be better 4/5
I hope the app could let me quickly see which card I own have x% foreign transactions and which rewards category could I benefit so that I could be reminded which card to use with which merchant. Thx
App prioritizes looks over functionality 1/5
This app has a lot of potential, but it’s all thrown in the toilet.
I do like how it directly connects to debit and credit cards, bank account, and debt accounts, but actually using those functions is a MAJOR pain. Why are there approximately four steps to add a single expense (adding the expense, adjusting the actual cash flow of that expense, categorizing it, and then saving it) - and every step is a new process you have to save manually. When I directly tell the app I had an expense or gain it didn’t account for, why is it pending for days on end with no explanation? I know better than you what my expenses are!
Editing those expenses is a whole other pain.
Navy Federal 1/5
Doesn’t connect to Navy Federal and hasn’t in octet a month.
The new interface is a big step backward. 2/5
Since the interface update I have tried to love this app as I have been a Mint user for over a decade. I can’t believe that it is so poor after the update. The core functionality is now obscured into the tiled interface and takes way more navigation to get to things like transaction view. I understand the desire to freshen the look but the design team sacrificed functionality. Please do some more user testing and get back on the right track.
After weeks of working ok, now my balance hasn’t updated in like 8 days. If I’m having to log into online banking to get my balance, why do I need this? I’ve linked my bank account and I’m not going to keep doing that over and over. Also cannot adjust my budget. Refunds for purchases are counted as income...stupid useless.
Doesn’t do what I need 1/5
Cannot export a month of transactions into an Excel spreadsheet. I need to do this because even though I have gone through and out every transaction into the proper categories, it does not pull them into my budget this way. That makes the information useless. I have had to create a spreadsheet to do my budget which I could have done to begin with. Setting this up and lining all of my accounts was a complete waste of time.
Couldn’t connect to USAA bank 1/5
The app rejected my login after a handful of tries. Then had me just simply login through a browser(obviously worked) only to send me back and try to login through them again. After so many failed tries they just told me to contact their customer support HAH. What a joke
I love my personal book keeper ! 5/5
By LUSH FRANK
This app is awesome it is like having my personal book keeper. So intuitive and easy to use. Helps me save more money each month .
Requires phone number for account 3/5
Looks nice, but shouldn’t need my phone number for account
Good but still room to improve 4/5
By budgeteering invester
I started using mint online in 2010 and since that time I've seen different iterations of the phone app on Android and iOS. I am pleased with the refreshed app experience and have always appreciated the budgeting and tracking tools mint provides. I have not been generally fond of all the advertising but I understand how the world works and how Intuit monetizes users. I believe one of mint's weaknesses is investing and long term financial incites and planning. Other apps are available which go more in depth with investment tools and do investment checkups and estimates of your long term investing health. For users who are getting further into their careers and actively investing and planning for the future it would be nice to have more of these tools in mint. I didn't need them as a poor college student in 2010 but I can use them now and have starting using different apps which provide those tools.
Bring MintBills back 1/5
Bring Mint Bills back it was a way better app
Nearly perfect 4/5
By jasonr bourne
Having multiple investment accounts sometimes takes days for it right sync accurately.
Sadly, gotten worse 3/5
I’ve been using this app for years but the latest big facelift has removed some key functionality that I regularly used: namely the ability to compare my monthly budget and spending from this month to prior months. Without this ability to quickly see where I over- or under-spent on my budget last month, I can’t easily update this month’s budget and I lose awareness of my cash flow.
I also have a few suggestions to add that seem like no-brainers to me:
- add option to automatically gray out a matching transfer in and out between accounts (similar to the duplicate feature). If one account transfers out $100 and another transfers in $100, suggest that these are the same and give the user the option to “hide” them so that categorizing transactions is cleaner and easier
- anytime user edits a category, give the option to make that a rule
- add option to pre-add written checks that match to actual transactions, thereby allowing people to pretend that money is no longer available
- have a cash “envelopes” function if users go to cash-based budgeting... see Dave Ramsey. As it stands, using lots of cash with Mint is painful
Use the web version 3/5
It’s a great tool on the web, but the iPhone and iPad versions are so mediocre (and dissimilar), each platform feels like a totally different app.
On the web and iPhone (but not iPad), you can view and tag recent transactions, which I use to gauge where my money is going. But you can only sort/search by tags on the web, and the iPad version doesn’t even have a “Recent transactions” view.
The complete disparity in how the app looks and works between the platforms makes it super confusing to use, despite being such a handy personal finance tool.
Great Budgeting and Overall Picture 4/5
I’ve been using Mint for a couple years now and really appreciate how all my accounts can be viewed in one spot for a snapshot in time and net worth overview. I also find it really helpful to look back on spending categories to know where I may need to pullback as it collects data over time. One area of improvement I could see, but not entirely sure how it would work, would be when one makes a purchase that gets reimbursed by multiple parties example: group trip with friends/splitting expenses.
Loyal user 5/5
I’ve been using mint for years and I plan to keep it going. So many amazing features!
Helpful but missing key feature 4/5
Helpful for tracking spending, but Android version has a widget that basically allows you to track your transactions in near real time across all accounts. It is a feature I almost cannot live without on my phone. It is extremely useful both to assist with understanding what I am spending money on and preventing fraud (it’s much easier to track transactions within a day they occur rather than wait until the end of the month to review a credit card statement). It would be great to have this running feed widget accessible on iOS/iPadOS rather than merely a budget updater.
I’ve been with Mint for years but only part time. I keep on getting discouraged with account connectivity problems and I give up and delete it. I come back every year or so and give Mint another chance hoping against hope that they have resolved this connection problem where you have to go into your bank accounts and resubmit your login credentials. With some accounts like PayPal or Citi you have to do this daily and it’s just not worth it. Mint has so much potential but never seems to change. I have gotten to the point that Im just going to delete the accounts that won’t stay connected and keep the ones that do. Mint is still better than most financial apps I’ve tried
STOP THE IN-APP REVIEWS! 1/5
By Why do I need a nickname????
I have in-app ratings and reviews turned off, yet you continue to break the App Store rules and force me to review your app almost weekly. Leave me alone!!!
Not good for investors 1/5
It is not possible to add or update manual investment accounts in the app. You must go on a desktop to add investments in anything that is not through a big bank or corporation that is partnered with Mint. This makes the app useless to many investors. As a cryptocurrency and hard assets investor, I need the ability to update the value of my offline holdings. I should also be able to update the value of my car, home, and the like. This makes no sense for such a well built-out app.
Personal Capital is a great alternative with excellent customer service. If Mint adds the ability to add and update manual investment accounts, I will reconsider.
App is almost perfect.. 4/5
I love this app mint shows you how can your spending your money if your spending more then you make, categories of spending, your bills coming due what you paid etc… BUT the only thing that would be awesome is if you can link phone bills like you can with credit cards, store cards etc… there’s no way to link my t-mobile account so the data is pulled automatically from my linked account like I can with every other bill I know you can manually set up a bill but I feel like it’s not the same. If you please add support more the majority of major cell phone companies this app would be perfect. Other then that I love this app with the budget features the in app/email notifications when your spending too much or go over budget. Good job mint been with you guys for over a year and not planning on going anywhere else
Credit score wrong 1/5
Notification of decrease in score, information provided is of no use and not accurate. Horrible experience!
The review 5/5
I dig this app cause they keep tabs on the financial goings on but don’t send me constant notifications bugging me and all that. 7 out of ten, if asked what I thought I’d say the same thing I just did.
Love the app 5/5
Very easy to use and navigate, highly recommend.
error with manual transactions 2/5
i am trying to use mint without linking a bank account or credit card, but whenever I try to add a manual transaction, i get an error message. i really wanted to like this app but i can’t use it unless i link an account, which i would rather not do. this is happening both on the app and on the computer site. hopefully it gets fixed!
Great help ! 5/5
Great help on understanding my credit ! And more on how to get me where I need to be in life. Changed my life and made it much better. Thanks. Mint ! Rob !!
Making it Easy! 5/5
Love seeing all my accounts in one area!
Great app 5/5
I’ve had it for over 10years and through some growing pains. Very good app and love the ability to show the past net worth analytics.
Love Mint! 5/5
Mint makes my life better.
It’s ok 2/5
A bit difficult to setup. My UBS one source account doesn’t exist. My electric company account does show up but just errors out when I enter my credentials. Another account has to be reverified every time I open the app after a few hours. Just today I had to reverify 4 times. Twice within 30 minutes. Another account that connected fine initially now just errors out on recertification (unexpected error has occurred)
Several of my utility bills are automatically tagged as “mortgage/rent” category and there is no way to change it automatically. I have to wait for the deduction from my bank and then update the category manually.
The desktop web page is actually much easier to navigate and much more intuitive then the mobile app. It needs lots of work but is ok for now. I’ll give it a few months to see if there is improvement.
This is the third budget app I’ve tried and recertification is one of the biggest issues with all of them.
Mint is an amazing app to have just all around 5/5
Mint makes you more organized and makes life and saving easier because you can see where your money goes every second.
$24.07 charge?? 1/5
Hi I just downloaded the app and it charged me $24.07 for what?? I haven’t even signed up yet and it charged me. Please help?? Very shocked and slightly irritable at this issue
Well worth app for financial and tax purposes 5/5
My wife and I have been using this for a year. And we love it. It Keep us updated And help us set goals for saving.
Big changes 5/5
I haven’t used Mint in a while because I just couldn’t some things to sync. Decided to see if anything changed and wow. Looks great and things seem to be working better. I know it’s probably not on you but the one thing keeping from going all in is my Apple Card. It’s my primary card so I can’t track transactions. I wish Mint and the wallet app could merge. That would be the ultimate finance tracker.
New user of the ap 4/5
I’m a new user of the App, and wondering why I can’t connect my accounts in Germany. I added a request but haven’t got any feedback