Mobile Passport Control

Mobile Passport Control

  • Category: Travel
  • Release Date:
  • Current Version: 1.5.6
  • Adult Rating: 4+
  • Developer: US Customs and Border Protection
  • Compatibility: Android
  • Links: Google Play Store
4.90517
4.90517
55,392 Ratings
$ 0

Mobile Passport Control App

Effective Feb. 1, 2022, the U.S Gov't CBP Mobile Passport Control (MPC) application will be the only authorized application for MPC traveler entry into the United States. Mobile Passport Control streamlines your U.S. Customs and Border Protection processing experience. Simply fill out your profile and answer CBP’s questions – then go straight to the “Mobile Passport Control” lane at the airport. CBP Mobile Passport Control is a voluntary program which can be used by U.S. Citizens and Canadian citizen visitors at any of the supported airport and seaport locations found on our website: https://www.cbp.gov/travel/us-citizens/mobile-passport-control CBP Mobile Passport Control can be used in 5 simple steps: 1.) Eligible traveler(s) download the application and create a profile(s) using biographic information from their passport(s) and take a “selfie”; all eligible members in a family group can create a profile, submit their CBP form (up to 12 eligible members per trip), and store their information completely free to be used for future travel. 2.) Upon landing, travelers select their method of travel, port of entry and terminal, answer CBP inspection related questions, certify the truthfulness and accuracy of their answers, and submit their profiles and responses to CBP. 3.) Once submitted, CBP sends an encrypted Quick Response (QR) code back to the traveler’s device. 4.) Travelers proceed to the MPC designated queue upon arrival and present their QR code to a CBP Officer along with their passport. Please note: MPC does not replace your passport; your passport will need to be presented to the CBP Officer. 5.) The CBP Officer will complete their inspection. MPC provides a more efficient, secure in-person inspection process for the CBP Officer and the traveler, and shortens overall entry wait times.

Mobile Passport Control app screenshots

Mobile Passport Control app reviews

  • Very Slick 5/5

    By Freq Int'l Traveler
    You get to go to a short line, and you are only there for a few seconds. No more nightmarish CBP lines. You will love this service.
  • Used to be good, now it’s trash 1/5

    By redsqurl
    Currently in a massive immigration line at JFK and may miss my connecting flight because this garbage app won’t submit my form or give me a QR code. Useless.
  • Convenience and highly recommended app 5/5

    By Bobby Atkhol
    I wasn't aware of the app but I had heard about it from News broadcast, so I did a quick search on AppStore and downloaded this app. It was easy to install and setup. I cleared the CBP/Immigration with ease and quickly! I had to ask in the customs hall where is the MPC lane and I was out of there in less then a minute. I recommend submitting your form an hour prior to landing, if you have internet in the air or as soon as you land. The CBP officer just took my picture for comparison and welcomed me that was it no passport check or questions asked, so long you are truthful in answering your custom/agriculture form. Thumbs up to the app! 👍
  • I need to cancel 1/5

    By faytrip
    I need to cancel and sent multiple requests and my credit card was charged anyway and there is no phone number where I can talk to someone about this
  • A bit confusing 3/5

    By BeatItinVt
    Not bad ap but it’s not quite clear when inputting info for first time at the section where you declare if you’re at the airport or just pre-filling in info. And there’s no solid confirmation your data entry was taken. Also: auto scan of my passport said that it wasn’t a US passport, but finally grabbed it after 4 tries, and made some serious capture errors…
  • 20% chance of working 1/5

    By Star12406
    App routinely sends location errors and makes if impossible to submit forms. Near useless app.
  • Horrible 1/5

    By dpe1
    I do not know why this app is rated so high. Such a waste of time and no different than the older mobile passport app it replaced. I waited in line longer than the people seated around me on my flight, who went through the regular lines at Chicago International. Even the flight crew personnel that were behind me complained about the long wait and personnel were very rude on top of it.
  • would be good 4/5

    if the scowling CBP officer bothered to look at it. humorless troll just ordered us to “look into camera” get the facial scan then get the fick out of his line. maybe you should encourage staff to ask for it
  • Just made by CBP, doesn't work at the airport 1/5

    By Amro1983
    Nov 23,2022 at LAX Terminal 7, no one knew about this program and was put in a normal line. No set any area for this program. also the officer said to line up in a regular line.
  • Always issues 1/5

    By cmg 3
    Once again tells me I am not authorized to use Zero assistance available
  • Stopped working 1/5

    By wetever
    Get an error message every time I try to submit. Half the people on my plane with the app had the same issue. And some airports that are supposed to accept mobile entry don’t have any lines for it. Used to work great now not at all.
  • Huge time saver 5/5

    By djh90
    Completed on landing, super quick and skip the line
  • Difficult 1/5

    By awful transaction
    Not intuitive. Difficult to understand the process.
  • Life saver 5/5

    By jtritch22
    Toronto international airport customs line was ridiculously long and this angel TSA worker told us to download the app and it was so simple and we were able to get out of the main line and go straight to the front of the MPC line. Saved me hours of time.
  • ***No longer accepted in Canada*** 3/5

    Be advised: you can complete the whole process upon arrival in Canada and even get an arrival receipt from the servers…but Canadian customs will not accept it…
  • Always has problems connecting to server. 1/5

    By SVickers1
    This is the fourth time I’ve tried to use this app in three different airports and when you get ready to submit it has come back with unable to connect with server error.
  • Border Patrol at Montréal doesn’t know of this application. Seems like a scam. 1/5

    By okie_k
    Is this something Homeland Security is actually promoting the use of this app? Does not seem like it.
  • Doesn’t work at all 1/5

    By Kelly No Socks
    Don’t waste your time. As I landed at YYZ, tried to submit and received connection errors. Tried several times. But was able to call, text and email with no issues.
  • Failed app 1/5

    By bens993
    Didnt work and actually made entry more difficult as ahents didnt know what to do with it
  • MPC App 5/5

    By GINNYA66
    Wow I bypassed at least a 150 passengers because I used the MPC App. Its user friendly. Will recommend to all I know!
  • Works well 5/5

    By VVG2021
    We have used it number of times when traveling as couple since my wife did not have Global Entry at the that time. Works really well but dependent on US customs having a lane open for it when is not always the case.
  • QR Code was of no use at BWI Airport 1/5

    By KingKid20
    Completed forms on app. Uploaded pictures and received QR code. When arrived at gate Agent advised they do not use the code and didn’t know what I was showing them.
  • I will test it in January retiring from Palau and follow up with you all. Thanks 5/5

    By Liam-48
    I will test the app upon my return from diving in Palau January 7 to 17 2023 and provide my thoughts.
  • Sooooo good. 5/5

    By Robzwo
    Shhhh. Don’t tell anyone. This app and process is/was awesome!!!! Flew into LAX and then flew through CBP. CBP was awesome and was totally prepared. Easy easy process. It took longer to get my bags then to process through CBP and back home. Thanks to whoever came up with this idea and then implemented this.
  • Fantastic time savings! 5/5

    By E111111111111111111
    I love the app and feel it’s one of the best free travel tools out there. It has saved me a significant amount of time in lines and is occasionally faster than Global Entry.
  • Flight 5/5

    By Zach.vercillo
    If I didn’t have this app I would have missed my flight
  • Doesn’t work 1/5

    By F113456
    Waste of time.
  • Ohare didn’t have an area or signs recognizing the app.. 1/5

    By Joekhr
    Waste of time. Get in-line with everyone visitor citizen green card handicapped. First time intl travel sinc Covid and it was a total mess.
  • Mobile Passport 5/5

    By Triki Nikki
    Excellent simple and almost no wait for customs-3 ahead of me! Incredible time saver! There were at least 300-400 people ahead of me in the regular line. I scanned the QR code and left customs within 5-10 minutes after signing up!
  • Time saver! 5/5

    By Oklahoma Disgruntled.
    Intuitive, easy to use app. We preloaded our passport info before leaving the country on our trip. Once our plane landed back in the US, it was easy filling out the remaining information before we stepped off the plane. Just needed cell service.
  • Don’t not work 1/5

    By srohde
    When you try to submit a form, the process always fails after about a minute. Completely useless.
  • Not used by CBP at Sjc. Waist of time. 1/5

    By Bummed134
    Waist of government funds.
  • Doesn’t work 1/5

    By Rct-A
    Will not detect port of entry to submit the form
  • Excellent! 5/5

    By LMattic
    Easy to download, easy to use, and user friendly interface for quick entry through port. Highly recommend.
  • Made customs a lot faster 5/5

    By churchy1123
    Wow! Took about 5 minutes to get through JFK customs. There were 10 or so people in front of me, compared to maybe 200 in the regular line. Was nice to be in the fast lane for once! Shout out to Delta for recommending this app when we were coming in for landing!
  • Beta testing failed 1/5

    By JulesofSC
    Used this app at YYZ (Toronto-Pearson airport)and it failed to locate me at Pearson. It would no leave the search mode. Had to go thru US Customs the old fashioned way/ dealing with a human being agent which worked very well. Some day when the app is debugged it will be great. It’s not yet ready for prime time!
  • Thanks 5/5

    By betterinboca
    Very easy except instructions to scan passport says scan front. You don’t do that.
  • Unable to retrieve location at the airport 1/5

    By Xiong777
    Useless when it cannot retrieve location
  • It worked until I needed it… 2/5

    By Nickname143985601845
    Filling out everything was a breeze, but when I needed to submit it to get the QR code it said I wasn’t close enough to the port of entry over and over. I was literally standing *in* the passport control area in my port of entry. Never did get the code 🙄
  • Great FREE timesaver!! 5/5

    By Zgame200
    Not a lot of people know about this app. Breezing right past all the kiosks into Newark was a breeze. Save time and money by getting this app. Global Entry is not needed anymore!
  • It did not work 1/5

    By aulusargollo
    Even though i entered all my information right I got an error saying that it could jot bê submitted Aulus argollo
  • Breezed thru passport control 5/5

    By TAM travels
    What a simple and fast experience. Less than 5 minutes to register and complete forms. Less than 5 minutes thru passport control. Yippee!!
  • Wasn’t used by the CBP at O’Hare 1/5

    By APrasad
    I had to stand in line like everyone else and the agent in the “phone booth” did not scan the QR code and ignored the app. Entering all the info, submitting it made no difference.
  • Not Working EWR 1/5

    By RHC717
    Apparently doesn’t work at Newark Airport.
  • Works great! 5/5

    By mattstrauss
    This new mobile passport control app works great and saves time when re-entering the country. Nice innovation!
  • Bugs bugs bugs 1/5

    By All things sparkle
    The camera doesn’t work within the app so you can’t complete final step. Not sure if this is new iPhone issue or a bug, but I’ve never had this issue before.
  • Fatal bug 1/5

    By berserk1976
    Can’t scan passport.
  • Waste of time 1/5

    By jaycedar
    Arrived at EWR this afternoon from overseas. Not only was there absolutely no benefit to using the CBP app since we had to wait in the passport control line, after which the Passport Control officers weren’t the least bit interested in our QR code and none of the Passport Control workers were rude and dismissive when questioned about the Mobile Passport system.
  • Planes and Cruise Ships aren’t the only options 1/5

    By 800adams
    This app is so situationally limited it is another US government embarrassment. I arrived on a pleasure boat. Not by plane, not by Cruise Ship so where are the other options?