App worked Fine but ORD struggled a bit 5/5
App worked great, and got us into the short line at Chicago ORD. Airport system seemed to have problems scanning the code, did not eliminate use of passport as you exit, but saved filling out forms. The line was only two deep vs. hundreds from the rest of the flight.
Great app 4/5
It saves me so much time going to custom today at LAX
Its the best! Try it 5/5
Took me 10 minutes to be out of the airport (only with a carry on)
Now the go to for customs 5/5
By Captain Hooking
Have used it across the family 3 times, 2 solo travelers and parent and 2 kids. In all cases never waited more than 1 minute to see the agent and it worked flawlessly.
Highly recommend 5/5
By Eloy Zuniga Jr.
Setup the entire thing immediately after landing. You go through a separate line that has no one in it. You can set it up as soon as you know you you know your airline. Highly recommend it.
Great app, when it t works 3/5
This is the third time I’ve used the app: but only the second successful time.
The second time I tried to use it it wouldn’t send the data for several tries and when it did it said I had to use a kick. So wasted time, which ended up taking longer because that kiosk gave us an X which meant we had to go wait in another long line. All in all it took an hour to get to international luggage claim. It would have saved us 45 minutes just to go straight to an officer.
The key it seems is a strong WiFi signal from the airport. If it reaches in the plane itself, that would be even better. Having 3g or 4g is not so helpful. If you have to switch SIM cards while on the airplane that can be very difficult as they are easily dropped and lost.
Great app!!! 5/5
Got my two boys and me through customs in LAX quickly enough to make a short connection time.
Thank God! 5/5
I’ve only used it once but it was awesome. We landed after being in the air for 11.5 hours only to disembark to a really long line. One of the security agents recommended the app to everyone. A woman 10 in front of me successfully worked it and was let out of line to go to the front. So I did the same. It’s like a Fast Pass at an amusement park!
Easy and quick!
Best App Ever 5/5
Super fast and easy! No more waiting in lines. U will use this App every time I cruise :)
Super easy and allowed us to skip the line! 5/5
Mobile app 5/5
Absolutely the best app. Cut thru the red tape and go to the head of the line. Thanks
Fast process 5/5
No long lines 5/5
Went thru customs and immigration like a breeze
By @AriTheOg From The Gram 💀
This app is TRULY a time saver. The lines at customs would take around 2 hours to clear, however once we used this app, we went straight to the front!
Highly recommend 5/5
Wonderful way to travel using this! Did save lots of time and so easy maneuvering!
Global entry without fee 5/5
Zipped passed everyone even kiosk users
By Sam got raz
I love it 5/5
Awesome! Best thing ever!!
Do it! 5/5
Download the app and follow the simple directions to set yourself (and one other person) up. When you return from your trip, open the app, click that you have arrived and bypass everyone who doesn’t have it. This will be the norm in the very near future. Check to see if your home airport offers this option.
Great When it Works 4/5
While I’ve had some occasions when it doesn’t work, tonight coming into Boston it worked great. Takes seconds to answer the questions and I flew thru immigration. Plus there’s a special line for Mobile Passport. I’m not sure Global Entry could be faster and thus us free.
Sandy Purgahn 5/5
By Sandy Purg
Go got this app it is amazing
Super convenient! 5/5
Worked great for me. Skipped the entire line!
Pass the line 5/5
Customs scanners were not working for the app in Atlanta when I tried this for first time yesterday, but it still got me into a short short line and through very quickly!
Love it!!! 5/5
By Ciao bella 68
Breezed right through the line!! This is an awesome App!! We travel often and this App will definitely come in good use when traveling oversees. HIGHLY RECOMMEND!!
Quick and easy 1/5
The app kept telling me my info was wrong. Checked it 3 times and all my info was correct. The app did not work
Saved us at least an hour in line 5/5
By Velvet kitten6703
We used this app when coming back to the Atlanta airport after a trip to the Dominican Republic. It saved us at least an hour in the customs line.
Used for the second time today. Fast, efficient, organized.
It actually works! 5/5
Just zipped past about 300 people in ATL. It worked!
An absolute must for travelers! 5/5
I was traveling with a wedding party, and I was the only one who had Mobile Pass. I tried to tell everyone to download and enter their info, but when you say “download an app” many associate that with a ton of steps, unique password combinations, confirmation of email, links, etc., and they became disenchanted with the idea of all that work. They ended up waiting for 2hrs in customs. I was done in less than 5 minutes. Get the app. They have made it simple, no extra mess, just enter your info, take the pic, get the receipt and go to customs. It’s well worth your time.
Greatest thing for world travelers 5/5
There was such a long line at customs over an hour wait. I downloaded this app and went through in less than 3 mins. Port of entry atl
The difference of 2hrs in line... 5/5
Anyone who travels internationally needs to get this app immediately! We came back from Cabo into a line that was out the door back around all the way to the escalators at LAX, and then I saw the banner downloaded the app and 15 minutes later we were escorted into a line where there was no one standing I flashed my phone they scanned it and we were out!
Zipped by the line in Atlanta Hatsfield! 5/5
By Alvy M
Downloaded the app while waiting on a ginormous line and zipped by in no time. Capturing the photo was a bit difficult at first but once I got the hang of it I was able to get my family of 3 scanned quickly
Mobile passport 5/5
By Marie- L
A must have app for traveling
Awesome easy to use
By Rush of Fools Finatic
Passed over 1000 people in Miami and was the only one in line went right up and on my way. Waited in baggage claim for over 20 min on my bags because of how fast it was. Felt like I didn’t even go through customs! Amazing will use this every time I travel internationally!!
Best ever 5/5
If you travel aboard you must use this app! You feel sorry for everyone else but you are psyched cause you breeze through. It’s easy to set up, we did it on the plane in minutes . I would suggest setting it up ahead of time so you don’t freak out but do it anyway you can. Will save you so much time and stress👍
Saved Waiting at Customs 5/5
Flying into SeaTac from London, they announced at customs that anyone with the app could skip the queue. A few of us downloaded it on the spot and 5 minutes later had it filled out and were waved on through. Huge time saver!
Easy and fast! 5/5
Love this app! Real fast process and less time. Save me 30 mins in line
Easy & Fast 5/5
Cleared customs quickly & easy. The best thing ever when you have 3 little ones.
Easy and fast 5/5
Lines much shorter for those who use the app.
Awesome and easy to use 5/5
By Genisis 112
Especially if you do a lot international flights this app is a must have
Didn’t help 1/5
App works fine—it’s the customs process that doesn’t. This doesn’t provide any meaningful expedition of the process versus the kiosks, especially when the people running the security queues (the airport employees, not CBP officers) put you in the same line (or behind!) people using the kiosks.
Super fast and easy 5/5
Just make sure that if you have mobile data to use right when you land as the airport WiFi is usually spotty.
Customs quicker 5/5
Excellent way to bypass lines and zip through customs
Very disorganized and rude 1/5
I had the mobile app and was sent to the wrong line, no communication between employees.
Did not save much time. 1/5
Fort Lauderdale airport really not set up to be an international airport. Very poorly laid out, disorganized and the employees did not coordinate with each other. The final investigative stage was impeded by the app because the airport was not prepared to process them. All in all, a very poor performance.
Awesome App! 5/5
By Bubba 3001
This app is awesome! I have traveled in to O’Hare on international flights for over 30 years now and today’s experience was the fastest yet. 60 seconds or less! Totally awesome!
Huge timesaver 5/5
By michelle california
This app saved us massive wait times in line at customs. Dont travel international without it.
Mr. Davis 5/5
Zipped through with ease... thanks Mobile Pass. Saved me 30 min of line waiting.