Awesome app 5/5
Saved us a ton of time at the airport coming back into the US!
Less than 1 minute through customs 5/5
My first time using this app has made me a believer! No lines. No hassle. 45 seconds flat.
No way to use it at Chicago ORD 1/5
When I went through immigration I asked how I could use it. They said there wasn’t anyone available that was trained.
Went Past A Hundred or More in Minutes! 5/5
By Excellent Way to Save the Day!
I saw the app advertisement as I came up to customs today after a flight from Mexico. The app downloaded fast and helped me get past at least a hundred other people in customs. Thanks!
5 minute clearance LAX - Mobile Pass 5/5
By Wdb iTunes Gmail
Well I finally was able to test Mobile Pass
Today returning from Europe flawless - walked straight to counter 2 minutes total wait
Try it - it worked today @ LAX
Super fast 5/5
It’s really easy to use and wait time of less than 5 mins at atlanta
Lighting Fast 5/5
Shot through customs in seconds!
The only way to travel 5/5
Crazy to think any government agency could produce an app that works as smoothly as this one but also brings true benefits to its use. Worth the download and set up for sure!
Zip out fast 5/5
Excelente experience . Landed at lax and there were lines fir at least 20-25 minutes Mobil passport no lines we were the only one and out before any one from our flight got out Must try Thumbs up
Best app to use 5/5
Let me start by saying easy to use and really fast to access the US custom.they process u pretty quickly and skip the long line. Recommend this app
Just follows the signs 5/5
By Travel Must Have...
The app works great. I really moved thru the immigration process very quickly at Miami international airport ...all the way up to the counter to be reviewed by the officer. There I incurred a problem as about 10 people were placed in front of the mobile pass users that had problems with the Global Entry.
I would very much recommended using the app.
You must use this app! 5/5
By NBR, MD
Just returned from trip to New Zealand. Hundreds of people waited in line while we walked up to the officer with our app in hand and were through passport control and customs in less than 2 minutes combined!
The time we saved not stopping at kiosk was more than taken up waiting on line because only one attendant for mobile pass vs multiple attendants for the non mobile pass passengers.
Super easy. Super fast. 5/5
No issues. Front of the very long line.
Saves time. 5/5
Zipped through the entire process very quickly and it made a difference because I had a very tight connecting flight will definitely look forward to using this application again.
Horrible experience at ORD 1/5
Arrived at ORD 3/17/[email protected]
:45pm to find the immigration lines out of the area and down the hallway. No signage for mobile passport lines. No one seemed to know what was going on. Data services disabled for phones in the terminal so the person traveling with me could not get the mobile passport app to finish and was stuck in a really really really long line and wound up
missing our connection. My baggage didn’t make my connecting flight either.
Costa Rica vacation 5/5
From landing to driving on the highway took 20 minutes! Fastest I have ever been through customs!
Loved this app! Super easy to use and saved me lots of time!
This was the best thing you ever did!!!!
Great app if you travel through an airport that uses it 5/5
Excellent, the best. But not used at many of the airports I go through immigration.
Awesome tool 5/5
Really could not believe that more people were not using this feature. Last year it took 45 minutes to move thru the line. This year we were thru the customs line out the door, in a taxi and at our hotel in 45 minutes. Brilliant!
Not sure of the purpose 3/5
Not sure of the purpose of the mobile pass. No we did t have a document to complete but still needed to produce our passport
Unable to submit request 1/5
App said that it was unable to submit request, saved us no time
What a great system. 5/5
Customs was a breeze. Love this app
Too slow 2/5
By Daddy Savage
People got through faster using the regular lines. Only one person was working booth an he was slow or not there!
Really worth it! 5/5
Once I got through the regular line, I was able to sail right up to the customs officer because I had already filled out everything and submitted it through the app. It was perfect!
Very helpful! 5/5
By Three by me
Only waited 15 min. Right to the front of the line.
Mobile Passport 5/5
Quick and Easy
PEV made easy 5/5
This is the easiest and quickest way through the cruise terminals at Port Everglades. It is faster than Global Entry which is saying a lot.
Best way to bypass the wait 5/5
This is so easy and makes customs a breeze.
Very helpful! Speedy process 5/5
Used the app to disembark from a Royal Caribbean cruise in Ft Lauderdale. It made a big difference. I zipped right through customs and was on my was.
Only one line and that we combined with diplomats 2/5
By Zing thing
With so much advertising of mobile passport, I thought it would be faster. However I realized that there is only one line and it’s combined with diplomats. This was much slower than the regular line. I regretted myself of choosing this route☹️
I was able to avoid the long lines of multiple flights worth of people. I only stood in line behind 3 people at the airport. When it was my turn I only scanned my barcode and was free to go. Definitely worth the download.
Scanner wouldn't work 1/5
This app is marketed in the wrong place and time. As we're leaving the plane heading for immigration isn't it. We tried to get it to work while waiting in a long line but the scanner wouldn't work. Typing it in with angry family and passengers around doesn't work either.
Mobile passport app 5/5
By Dr D'
Easy to setup but they didn’t scan it at the port still had to show passport so not sure of purpose of the app. Only had Port Everglades option as arriving port
Passed all the people in the paper line 5/5
By Apex Flyer
I passed all the people in the line using paper forms. Review once it was my turn was a breeze!
Mobile Passport 5/5
It’s quick and easy to navigate through the app.
The new “Must-Have” app for traveling. 5/5
By Fast metal
Have used this app 3 times transiting HAV to MIA. Can easily save you 30 plus minutes. Allowed to rebook on an earlier flt to DFW. Got me home 2 hours early. ( Shhh, kept it a secret!)
By party thaco
Family & I flew through customs.
Be the first through customs! 5/5
Using the mobile passport app, I was able to skip long lines at customs at Dulles airport. Mobile passport users get directed to a separate line, similar to global entry members. I hope all airports implement this soon!
This is the best!! 5/5
I zipped through customs twice now with no issue. This app was the best invention ever!
App works fine, Tampa airport customs does not 3/5
Setting up app and entering the info is super easy, as was answering the questions for my trip. For that the app deserves a 4. The issue is our port of entry was Tampa and they have mobile passport holders wait in a line, to get sent to another line, where they wanted to see our passports despite the app. I asked why, since the app and scanner worked fine, and she said thats just how we like to do it. I understand the need for security, but either accept the app or don’t. After watching the line where you go with just your passport I think it would have been faster just to go low tech way. Again, app was great, but until they can get Airport customs to actually trust it, it does not save time.
Time saver! 5/5
Downloaded while in line and skipped a long wait.
Customs was awesome! 5/5
We went right through Customs at LAX. It was great!!!!
Ease of use 4/5
Super easy and almost no lines.
Must have 5/5
By freq travelller
Want to zip through immigration and customs and don’t have global priority then get this app for free.
Zipped right through customs 5/5
By It's a Mini
Made getting through customs easy
Quick entry 5/5
Very impressed with how well this worked. Will be using again.
Record times! 5/5
Finished customs in less than a minute!!!