Great app! 5/5
I felt safe the second I downloaded scanned my phone. Great investment
Hackers attack 3/5
I love this app. I love that it can locate my cell phone at any given time. But for some reason hackers have evaded inside this app and my cell phone. I get notifications but when look to read them they are not there. I am glad that you have the locations of my cell phone listed in your archives . That will protect me. . I am grateful. But I am not allowed to use my internet on my cell phone whenever I want to . Someone at least more than 3 persons text and make calls on my cell phone . People receive text and calls on my cell phone. When texting, which my cell phone should be already use to my writing habits. Sounds nothing like the way I speak or even how I text. Your app has been breached.
Please help me get control back of my cell phone. And also of my PRIVACY which has been breached.
Really hope you can fix this issue for I trusted in your name and App. BM2019
Thank you for your quick response. I will contact support .
By yeller dog
No way to reset password because I don’t have “trusted device” this is ridiculous. Also NO WAY TO CHAT FOR HELP
This update doesn’t work! 1/5
This app never keeps the safe web on! It’s keeps getting turned off on its own. It turns off all by itself. The safe web feature never stays on now. The whole reason anyone would pay for this app in the first place. Please fix. It’s crashing again.
WILL NOT SECURE U BUT IT WILL GET YOU HACKED 1/5
I am very disappointed to see McAfee fall to the delinquent cybercriminals games they play. As a person with zero experience in Security I can even see the way my device is being infiltrated as I sit there flabbergasted with McAfees’ Software. As we are now approaching 2020 and the first month of this year we saw cyber attacks reach in numbers higher than the entire last two years.
With the exponential increase in cybercriminals and hackers obtaining sensitive and personal information by creating 1k’s upon 1k’s phishing websites a day that lead to great financial losses and it leads to the insurmountable identity theft scams. We need Security companies that are able to protect us, I didn’t purchase a security app to not have security. Ha! What a joke watching your app get hacked and signed off and not recognizing your sign on credentials or anything that you do within the app — No Response! I would not except this on any device that is old or new but considering it was a new device and this app was downloaded from the App Store. Pretty scary to sell security apps in the App Store but have no experience with this platform performing in the app itself but sits on its laurels with the once upon a time and a very long time ago, it could secure PC’s. McAfee this is horrific and I am astonished to see you guys go out like this. Thanks for the hackers and the many hours of cleaning up this phone. Please remove the app and get back to understanding how, what and where your app should be performing and please close those holes up all throughout it. You guys obviously wanted to continue to be at the forefront of security and you are definitely there with the hot spotlight right on you but not the way you think you are. Please bow out gracefully and do not return unless you have really learned that an app has to be secure — even more secure than the typical website that you had your five minutes of fame and it will never be again if you allow consumers to destroy their equipment, sensitive and private information using this app. The added “Security” behind McAfee was a great little touch at first glance but definitely not anything secure about it—that it is worthy to add “Security” but I would definitely hire a team of Security ASAP before the company falls to the wayside and the upcoming companies that are taking security serious as you once did — they will be in the spotlight and it will not be necessary to add security to their name. Their software development will speak for its self when it Secures devices and gains trust. Good luck!! You are sure going to need it if you thought this was at all acceptable!
Doesn’t let me run a scan
Ok app needs fixing 3/5
App works good on iPad but can not activate my subscription in iPhone app.
Only one device? 2/5
I paid $79 for one device? What a rip off!
What A Joke !!!! 4/5
I ordered the app on my iPhone and when I tried to transfer it to my new iPhone, it recharged me again. This is a TOTAL RIP OFF !!! I had the premium app and when I tried to re download it it charged me again. In these times, I don’t have any extra money to deal with this. DON’T GET THIS APP !!! It’s a waste of money !!!
Scan History 3/5
The scan history does not give you ways or likes on how to resolve or correct WiFi Threats. Or am I missing something?
By Sand Surfer
The app does not stay on no matter what I do. I never know if I am protected.
You need premium to actually protect anything. 💩
Very active and directly handles attempted failures and weak attempts.
no wifi 1/5
the second I leave the house it warns me I am unprotected.
No Pain Is Gain 5/5
It works with no problems, no strain, and no problems. That is a win in my book.
I’m diggin it 5/5
By Diablo Blanca
So far it’s ok 👍🏽
Great app but a few issues 3/5
Very good app for saving things to be protected. But there are a few weird things with this app. 1) The alarm is disturbing. You guys could’ve changed it to something else than a child screaming. Maybe a high-pitched alarm sound or a option where you can choose one. 2) Media vault is annoying. It says you have to delete every single photo on your device to import photos. It’s annoying for people who like to keep images (like me), just make it optional (like saying “Keep and Import” or “Delete and Import”). Another thing about it is that there is a notification that’s just permanently there saying to delete photos if you denied access. You cannot get rid of it until you delete your photos. (Extra Idea) make a password storage (like media storage) but it has passwords instead (maybe add a option to import from another service like dashlane?). Great app overall but should fix their app a little more.
Complicado. Da desconfianza por sus pasos 1/5
Complicado y no da seguridad
I had to manually turn off the button that says I needed to create a passcode when I already did. This leads to confusion if myinfo is protected or not?
Amazing Awesome👏🏼App! 5/5
Thanx McAfee for doing such an Outstanding & Excellent job protecting my devices and household WiFi from “Hackers, Spammers & those Likeminded Con Artists” Whom are Constantly & Consistently doing their “DAMM-DEST” to penetrate all of my home Systems. Thumbs-Up👍🏼to Ya’s McAfee🤗
Once you understand all the features 5/5
It’s actually pretty feature rich. I have it on all my PC ‘a and mobile devices. It works and keeps my devices running smooth and keeps them safe. This is an edit of my previous review when I didn’t understand all the features. A little research and I’m good to go. Thanks Mcafee
Avoid at all cost 1/5
I just spent 2 hours and 50 minutes of my life dealing with mediocrity and ineptitude. I am being very nice when I only use those two words.
The customer service for account management is so bad that you feel like you’re in an episode of Punkd. It’s so frustrating that McAfee may actually kill me with a heart attack.
You are sent to India where their employees are very kind and try to help but have less knowledge of the product than the consumer. It’s not their fault but the fault of the CEO CFO COO at McAfee Headquarters in Santa Clara, CA.
They outsource to save money not realizing that we would pay a higher price for, at minimum, decent customer support.
It is absolutely absurd that purchasing a subscription could be so difficult. It is unacceptable and i will never do business with this company again. I advise you to save yourself from losing years of your life by avoiding this pathetically managed organization.
It’s great 5/5
By Shining potato
So I have the iPhone 11 and I’m scared this does not work but I tried it and I think it worked I don’t know :/
Like to cancel 1/5
By Mz Chap
Not impressed. The important items is now an extra charge. I would like you to cancel my subscription please and notify me of cancellation and refund.
No way to turn on VPN 2/5
How do I turn on VPN on my Iphone?
Read this before buying 1/5
If you purchase a Plan from McAfee you are at risk of the account automatically downgrading and losing all of your money with no reimbursement or reactivation of the account. Here’s why. I purchased a Plus Plan for $80 in November last year. Noticed I had been automatically downgraded to Free version in February this year. Have spent 15+ hours with reps, supervisors and tech support between February and May, mostly waiting over 1+ hours to get connected (mostly before COVID restrictions). Most reps were nice and eventually transferred me to supervisors who continuously stated that I had cancelled my account in February (I obviously did not). After I continued to reiterate that I did not cancel my account, they transferred me to technicians. Because they were unable to identify the problem right away, they would state “don’t worry, we will figure this out and call within 48 hours.” They would typically call after 2 weeks. I continued to provide proof of purchase, proof that the account reflected “free status,” etc. and they all agreed that the discrepancies between my purchase and the account reflected something wasn’t right. Finally, (what sounded like) a group of more advanced technicians acknowledged an internal McAfee error “that we had never seen before,” resulting in the account automatically downgrading. They said they would re-activate the account but needed time to address the error. I never heard from them again (waited 2+ weeks). So I then spoke with supervisors to get the account re-activated. They said they could see the general but not specific notes from techs (not sure what this means), that they couldn’t do this, and requested that I pay another $80 for a new plan. I asked to be transferred to techs who again told me they’d call back (they never did). This process repeated a couple times. (Felt like I was losing my mind at this point). I finally requested a refund or anything done to make this right. Supervisors continuously declined. Heads up, McAfee customer service calls come from various counties as well as strange numbers that don’t reflect any country and show up as spam. I was not able to get a refund from my phone carrier because at that point it had been more than 6 months. Complete nightmare. Good thing I spent the 15+ hours with them on my commute so I didn’t completely waste my life. Even then, I feel completely taken advantage of, mislead, and was ultimately offered no opportunity or compromise to make this right. Proceed with caution.
By the real Boondock Saint
Seems to do well. Very happy with it’s performance, also recommends other possibly needed apps to try for security.👍👍
Safe web never stays on and I also have McAfee safe connect. Will not be renewing
Battery drain 1/5
Check your battery usage in iPhone settings - this drains the battery bad.
Great use 4/5
By Unknown hunny
Good app and I like it even more since it has the safe web
Works really good,works as intended. 5/5
I love the app, it works really good.
Actually works 5/5
This actually works unlike all the other antivirus apps I’ve tried, I’m glad I came across this app cuz I got a little spooked and I’m sure you can figure out why but now I can get not spooked while doing “spookeable” things (is that spelled even close to right?)
Great app but... 4/5
This is a great app and definetly worth having on your phone for protection and its very simple and easy to manage but not sure what’s going on with the app lately where turning on “safe web” is not working. Even after I tap on the icon to turn safe web on multiple times it still wont register it as on-and at times when the icon successfully turns green to mark the safe web as on-once I go back to the home screen it still shows as safe web off..
Not sure how to fix this, I’ve restarted my phone a few times and still no changes...if there is a way to fix this bug that would be great
Email saying expired 1/5
Why keep sending me expired emails , when my account is not?
Good Antivirus 5/5
This is a great anti virus and all but on the computer you can do so much more i hope you guys make it so you can have all the features from the computer since i didnt pay 50$ for nothing.
Mcafee doesn’t work as far as blocking ads. 2/5
I get more pop up ads since I upgraded my mcafee subscription going to cancel mcafee and try something else.
Media vault poorly designed 1/5
By Uber Pool Hater
I know media vault might not be the main feature of this app, but it’s currently poorly designed and difficult to use. When importing photos, if you want to choose recent photos, you have to choose the “Recent” folder which contains all photos in the phone. This takes forever to load, since the app seems to load all photos in the phone at once, when you really just want it to load the most recent few. As a result, to import photos into the app, you need to create a separate folder of the photos you are trying to import, then open that new folder in the app so the app only loads the photos you are trying to import. The idea itself is great, a simple local media vault with no useless and potentially risky features such as cloud syncing. Most of the dedicated media vault apps are offered by random individual developers and can hardly be trusted. Thus a trusted name like McAfee is uniquely positioned to implement this simple feature, and it’s sad that the feature right now is so poorly executed. Looking forward to improvements!
They got me with the free trial 2/5
Worked great for the free trial period...then once they I got charged my phone was back to the same ole same ole.... disappointing and frustrating
Have had trouble with my I pad every since I signed up. Would like to talk with someone and don’t have a phone number for you.
Blocks trusted sites 2/5
By Dee Fritz
Only two stars because it blocks podcasts from being downloaded to my phone and blocks my sleep tracking app from connecting to its server. There is no clear or evident way to recognize a site, server, or connection as being “Trusted “.
Pudiera mejorar 3/5
A veces siento que no estoy 100% protegido porque se desconecta solo de la protección web o de la protección wifi. No escanea mi correo para inspeccionar algun Intento de Hackeo. Y interfiere con alguna aplicaciones.
Not very secure 2/5
By crazy militay guy
Not really secure enough
Great app! 5/5
By the portal girl33
I feel much more safe on the internet now, thank you!
Flaws! Not worth it!! 1/5
Great app and does exactly what it’s meant to and does it well but if you didn’t mean to sign up dor subscriptions (like I did) then you’ll be charged multiple times. I however did reach out to Apple for a refund since I didn’t realize I was being charged and I was never refunded the money and it continued to charge me. Even after I made sure to cancel all subscriptions and deleted the app. safe to say it’s not worth the effort of this app if you’ll be charged for a service you aren’t using anymore.
Subscription canceled by Mcafee and apple subscriptions says I’m paid until November 5/5
“So tech support and customer support is by far the industry’s worst. Take your chances on viruses and corrupted WiFi your less likely to get screwed.”
So Mcafee renewed my subscription for a year for no charge and fixed all my account issues. I have no choice but to give customer support 5 stars...we’ll played CS.
By Hillside farmer
There needs to be an edit access to make
Changes to email addresses....,,