Gotta have my Moe’s 5/5
By SLDR Guy
I love the dine-in experience! The location on Samet Street in High Point, NC has the BEST staff. I always hear a greeting when entering and everyone is so positive. Proud to be a member of the 500+ Club!
By jetti li
We have eaten at Moe’s in Murfreesboro for years and we love it. The people there are always so nice and they are almost as good as the food.
It’s cold in there! 4/5
By SwanLady, Regina
I love Moe’s, but it is too cold to eat food in the Hauppauge restaurant because when the door opens, all the cold air comes in. I like the people who work there and the otherwise good ambiance.
Not optimized for X series iphones 3/5
If you can’t tap a Cancel button, or other UI options at the top of the screen, then that is a poor user experience. Pleas update the app so it is optimized for the iPhone XR and the other C series devices. The iPhone X has been out for over a year, so this is really unacceptable.
Worst App 1/5
By Jumping Jehosaphat
Way to be one of the worst apps I have ever tried to use. Want to redeem those free nachos with a fountain drink? NOPE. You better buy more food if you want it, not just the drink. Bait and switch. Better not forget to scan your bar code, even though rewards should be collected via the app after you are charged. Total garbage.
Bring back white meat chicken 2/5
The new meats are sub par. I don’t like it. My kids won’t eat it...
No Apple Pay 1/5
Please add Apple Pay to your app.
Train. Your. Employees. 1/5
If you’re going to use app ordering at least have a system in place on how to get that food to the customer. For instance I received a random bag of food earlier today. Why even have a menu? Just pay x amount of dollars and receive a mystery bag of food! Lol
Loses Order when Signing In 1/5
By Dawson Toth
I spent half an hour entering a complex order. Then the app asked me to sign in before letting me pay. Then it brought me back to a blank order screen. The entire order was lost. This is such a common permutation, how could you miss this? Every first time guest will hit this.
Welcome to Moe’s 5/5
By bonny compton
We love our Moe’s. We are here at least twice a week.😋
App working better now 4/5
Not sure what updates happened but this app is working so much faster!
App crashes 1/5
This app doesn’t even open.
App crashes as soon as i open it
No Apple Pay Support 1/5
App deleted due to requirement to add credit card to app for ordering.
C’mon, Moe’s; you’re writing an app for iOS -- Apple Pay is right there.
Every day, there is a new scandal concerning customers’ sensitive data being exposed by lax security methods, while technology companies provide robust methods to do business. So, no, I won’t be giving you my credit card info, while the platform for which you’re developing provides you with the solution.
I’m only sad I can’t delete the data I gave you before I got to a point to understand you don’t provide support for Apple Pay.
York Moe’s Rocks! 5/5
I am a regular customer and have been to many locations.
I love the east york location managed by Sam. Staff includes Hunter, Lucita, Autimn,Luis, Eliza and many more helpful and cheerful people.
Cudos to East York Moes for doing a great job!
Can’t change my email 2/5
By Al Pal Wow
Logged in with Facebook, which uses an email I had 12 years ago and don’t know the password to. Won’t let me change my email for online orders or make a new account bc my phone number is verified with my current account.
App crashes on launch 1/5
Doesn’t work on iPhone X.
Fix your app 1/5
Cannot get to the rewards just keeps asking for phone number and auto places a 1 before the phone number, which it makes you take out. Then after update it the profile info pops up again smh.
By Aidan Gggg8
App is not loading or working on my phone and i do not know a solution.
Keeps asking for my phone number 2/5
No matter how many times I enter my phone number, the app keeps asking for it. Can you fix that?
Won’t open-crashes on launch 1/5
A great way to save money on rewards. Make the app crash on opening. Brilliant! Worthless, useless app.
Two stores great service in both 5/5
I go to Moe Monday at either the down town 10th Street location or the 116th Street location. Both are friendly and provide great food and service.
I love moe's lol
App is Broken 1/5
I’m unable to properly login to use the app anymore because it keeps prompting me with the “Verify your Phone Number and Details” screen. Can’t get it to dismiss.
Too much time. 1/5
By The Short Leg Gimp
Takes way too much time to make an order. I was using it to use a coupon. We decided to say screw it and go to PDQ across the street.
App crashes on start-up. 4/5
By Mayo the bassist
I've tried uninstalling and reinstalling. Still crashes on start-up. Also it would be nice to add back the barcode on receipts so i don't hold the line up when checking out.
I’m with elizwilkinson (I’m breaking up with you) 2/5
By Electric Alternative E-Cig
😂 I gotta say... the review by llizwilkinson is spot on. I agree with everything in her review. Although, unlike her, when I’m hungry.... Regretfully, I’m not as nice. So I’m just going to break up with you Moe’s! leaving you standing there in limbo, Moe’s app open, NOT ADDING TO MY ITEM for eternity! Errrrr... well at least until my phone dies.
Phone number problem 1/5
Every time I try to open the app the screen asking for my information pops up asking me to update my phone number. I put in my phone number without the 1 at the beginning of the zip code and hit submit. The screen loads for 2 seconds before it brings me back to the same screen asking me to repeat the process. It is very irritating. I have missed out on many opportunities to collect rewards because of this issue.
I have tried to reinstall this app several times to clear the option of updating the birthday info. It keeps telling me that my number is currently being used on an account already. I that. Why isn’t there a n option to get around this issue. It doesn’t let me even use the app to add points. So then we don’t even go to Moe’s until I can add points.
Was a happy user until I got home from my trip. 1/5
For some reason after traveling over seas, it appears the Moes App had forgotten my login. No problem, I’ll just log back in... but the app is super buggy.
I tried logging in through Facebook, and it had me enter my phone number etc. Once I clicked continue... the app asks for my information again... so I retype it, and hit continue. And then it asks me again...
Even when I close out the app, it is just an endless cycle, and I can’t access anything in the app at all because it keeps re-asking me for information I have already given it.
I’ve tried uninstalling and re-installing the app multiple times, tried logging in with my email instead, and nothing seems to work.
It’s a tease to be getting emails about my points and deals but not being able to actually use them because the app is so broken.
This is a serious problem that, as I read the other reviews, seems to have been going on for months now. I don’t understand how it hasn’t been addressed yet.
App won’t open 2/5
Can’t use the app. Won’t open. Just crashes
This app used to work 1/5
I used to utilize this app every Monday and earned points and rewards, then there was an update. I have not received points since I updated a month ago and I do not receive the offers/rewards that I got prior to the update. The rewards button is grayed out. I missed out on a $3 burrito that everyone else in line got! I tried deleting and reinstalling, but to no avail. Sometimes good enough is good enough. Stop fixing unbroken things.
App Not Working 1/5
My App will not open. I tap and it blinks. Won’t open. Very frustrating when I have rewards and cannot use! And the App Support link does NOT work!
West Ashley 5/5
The manager at this particular location is amazing! Everyone that works here is so friendly and always keeping a smile on their face no matter how busy it is ! Thank you
App got worse 1/5
This app wasn't great to begin with, but now with its latest update taking options AWAY, it's even worse! Can no longer order extra of any item, say like black olives or extra cheese, like we used to be able to do. So, just going to get lunch from somewhere else now.
Log in trouble 1/5
By J. R. Ewing
Enjoyed the old app, but have not been able to log in on the new app
Kinda good 3/5
The old version of the app scanned my receipts fine, but the updated version never works. I always have to enter the barcode number manually
App problems 1/5
Having problems Logging into my account. It gets stuck on the phone number and won’t let me continue into the app. I can log in online, but not through the app.
Solid app, good reward points 5/5
Don’t listen to these nit picky reviews, this app is amazing. It does a great job of letting you know when your are eligible for reward dollars (I’ve earn $20 so far), and they have good promotions. I got a free burrito for my birthday, who else does that!? (Not chipotle or Qdoba). The sals bar is banging, the chips are free (again not at Chipotle), what’s not to like? Gotta love Moe’s!
Can’t earn rewards with the new app 1/5
By OA 93
80% of the reason for using this app is to earn rewards. My store stopped putting reward barcodes on receipts and told me to use the app. Problem is, when I try to earn rewards and don’t see a scanner, the app can’t find my store. In fact, the nearest one the app can find is 300 miles away, despite there being 3 Moe’s in my town.
If I’m not earning rewards, I’m not eating at moes. And the app’s shortcomings are what’s stopping it.
Haven't been able to open for weeks 1/5
Crashes every time I try to open it. Thanks.
Instantly crashes on iOS 10. Please fix this. 2/5
Tested on two different phones. No go. We love skipping the line. Please figure this out.
Account issues 1/5
I lost my account information, and I tried reaching out to the tech support to get it back. They gave me someone else’s account info. It wasn’t even the email address or account info I had given them to find it with. I emailed them back telling them they had given me someone else’s account, but they have not tried to fix my problem. I have not gotten a response from them yet.
Can't redeem rewards online 2/5
By paully r
The first app a year ago was great. Easy to order, accrued rewards points and could apply to online order no problem. Now, there doesn't seem to be anywhere to redeem rewards online. The only option is to redeem in store, which is kind of defeating the purpose of the app, because what makes it so convenient is the online ordering.
Additionally, for my last online order I still have not received the reward points, and it has been over a week :(
Can’t login 2/5
My app use to work fine then somehow it logged me out and every time I try to log in, it says my password or email address is incorrect even after I reset it. Disappointed.
WELCOME TO MOEEES!!! 5/5
I LOVE MOOEESSS!!
Last Update 1/5
By MC Mikey C
Was forced to update app now it crashes every time immediately after opening. Completely useless now. Worked great before forced update
Don’t listen to the critics! 5/5
The App and Moe’s in general have done an excellent job facilitating my dining experience. I tell people what I like, I get excellent customer service, I get a receipt, I scan it, I get points, and repeat the process. Simple and effective. Thanks!