Won’t let me sign in 2/5
Keeps saying it can’t log me in right now
This would be better synced with Quickbooks Cash 1/5
I was originally excited for a dedicated banking app for my Quickbooks Cash and be able to use them together with my Quickbooks subscription. I think a dedicated banking app is totally necessary. It’s better than drilling through the Cashflow section to get to my banking details.
I have the Quickbooks Cash debit card but to use the Money app I have to set up a whole new account. I wish they would just merge Money by Quickbooks and Quickbooks Cash. It’s really confusing and unnecessary.
Please fix 3/5
By Mr. Geraci
I love this new app so I been working opening accounts for all my business and I think they have a cap on how many you can open under one phone number and that shouldn’t be when you legally can own more than one company.
Horrible app 1/5
This is clearly something new! Signed up Saturday and tried to sign in yesterday and kept being taken to the get started screen. Signed up again and ended creating a duplicate account. If this is a new account and already having issues I DARE NOT put my money into this app. This is crazy then contacted customer service she said she could see I had a duplicate account but didnt kniw ehat options to give me from there. Very poor customer service. AND THE AUDACITY to only have a landing page as their website..... WHEM THE APP DOESNT EVEN WORK. No thanks I just wanted a business bank account but better off sticking with a local bank because this DEFINITELY is not it. You guys have tons of money get better app developers bc THIS IS RIDICULOUS! For anybody thinking about this app DONT unless you wanna lose your money
Can’t log in to account 2/5
So I set up the account and got approved. The app is well designed and easy to use, and I was able to see my account balances. However, now when I sign in it just asks me to continuously reapply for the account and I can no longer go to my balances. Please fix this. I was already approved. Same problem as another reviewer, just hoping the card comes.
Signed up once 1/5
It makes me sign up every time I open the app even though I have the email saying I was approved and everything..... I’m not going through this......
Half a star 1/5
The app does not stay logged in and when I do log in I have to start over signing up after I have provided my bank account information I feel like it’s a scam I need answers immediately
Scam,,, don’t use this app 1/5
If I can give this zero stars I would. This is the worst, our money has been held for over 2 months and we can’t pay our bills. The customer service is a freaking joke. Don’t waste your time, please don’t!
Got Approved Now I Can’t See My Dashboard 4/5
By EVILLST 392
So I signed up got approved and even claimed the free $5 for first time
Have an email that said money was transferred after I requested it form Money as instructed
Now when I sign in it says I have created a money account has a continue button and that redirects me to reapply and I did and get denied several times due to using same information likely
At first I could see the dashboard and my balance aswell as account number and routing number
Now I’m locked out of my account it seems
I bet the debit card shows up as I’m hoping
However there is no customer service number to be found so this is how I’m gonna communicate
I give 4 stars because I have only had like 5 minutes to interact with my account and almost added my personal bank account
Help how do I use this again and continue
Why is happening a glitch?
DONT USE!!!!!! 1/5
This app is a scam and they will just take your money.
Worst payment app ever!! 1/5
I had 4 deposits made by clients and that was 3 weeks ago , all transactions were debited from their accounts , BUT ALL PAYMENTS ARE STILL IN PENDING STATUS AND HAVE NOT BEEN RELEASED.
I called Quickbooks, intuit , and every account linked to Quickbooks and everyone i spoke to didn’t have any clue about QuickBooks money and couldn’t help me
App Glitches 2/5
I have set up an account today and verified all info, got approved, etc. anytime I sign out and sign back in or the app times out it asks me for my EIN, SSN, and all info over and over again. Cant navigate the app without it shutting down.
DO NOT BUY THEY TOOK MY MONEY 1/5
This company took almost $3000 from me. I deposited my money and they shut my account down with no way to access it or nobody to call. They do not have good customer service. I have called, texted, emailed & tweeted. This is ridiculous! I was forced to file a claim with my bank that could take up to 90 days to “ maybe “ get my money back!! Stay away!! Horrible company!!
Made my first sale using this app on April 29,2021 and the funds still have not been released called customer service to find out all they could tell me was go to some website and chat with someone which I did and they didn’t even know what I was referring too when I mentioned this app the agent I chatted with online was with intuit. Turns out the app is run by green dot and the processing is ran by quickbooks they send you back and forth when there is an issue. Save your self the headache and find another service
‼️SCAMMERS ALERT‼️ 1/5
By Fran CIA
‼️DO NOT USE THIS SERVICE‼️‼️I REPEAT DO NOT USE THIS SERVICE‼️‼️
THESE ONLINE BANKS EMPLOY PEOPLE IN ORTHE COUNTRIES TO WORK. THEN THOSE WORKERS ARE SCAMMING US! All AMERICANS WHO BANK WITH GO BANK, GREEN DOT BANK, MONEY BY QUICKBOOKS ETC ARE BEING SCAMMED. I FILED FOR MY PPP LOAN IN FEBRUARY 2021, THE MONEY WAS SENT TO ME BUT IT NEVER SHOWS ON MY ACCOUNT! NOW WE ARE IN MAY. WHEN I CALL THE BANK MY CALLS GO STRAIGHT TO INDIA, PAKISTAN AND THE PHILIPPINES, THEY GIVE ME THE RUNNING AROUND. Basically they stole my information and took over my account and phone number so when I call my calls go straight to them I can never reach the actual bank. I can never each someone in America that speaks English etc. I hire a lawyer to help me but the situation is still the same, I still have not receive my money.
Needs improvement 3/5
Love how easy to use this App is. So far little
To no regret from me but My customers are wondering why can’t they add a tip, where can they leave a tip. So adding a tip option would help alot thank you.
They stole my money 1/5
This is a worst app ever,,I opened up an account for for aunt business and ordered a card,,and my my aunt deposit money in the account and after 1 day they closed up the account without being asked for additional documents or anything and most thief’s kinda attitude is they closed up the account with money in the account,,and I have been trying to reach the customer service for the refund money bt they can’t find it anyhow,,now my aunt think that I stole her money,,,it’s was more than 800$+,,I am totally unsatisfied with their service and stealing attitude,,it’s been more than 2 months since they closed the account and still now they didn’t refund the money,,
Horrible service 1/5
Stay away from this app! This is the first time I’m writing a review in the App Store and it’s only because of this horrendous app! The app is minimal and you can’t integrate your acct in Quickbooks and can’t be seen in that app at all! My initial deposit I made of 1k went thru and then the 2nd of 3K totaling 4K for my business they permanently locked my account since 3/7/21 and I have been fighting to get some answers and my funds! There is no support and Green Dot is the bank, it’s with and if you have any issues at all your sent in a merry go round of calls! They said they would return the money to the original bank that funded the account but it’s been almost a month! I’m going to take legal action to get my funds back! I found out I wasn’t alone and people have being fled along with this since late 2020 according to their support page!
Doesn’t sync with quickbooks online with cash account 1/5
I have an existing quickbooks online with cash account. Used the same email to log into this app, and instead of syncing with the existing account, it created a new one.... now I have two quickbooks online accounts with the same email.
Closed Account 1/5
By David JF92
I truly enjoyed your services till I woke up to a account closure email. I am not going to debate against your company’s policy.
I have the sum of $20,000 in your app that I have not transferred out yet because I had confidence that finances are safe with you. I have not gotten any email regarding my funds in your app.
I wrote to all the emails I could find online and got no reply.
How do I get my Funds in your app to my account?
The absolute worst... 1/5
By Schenaker Family
So I normally have written zero reviews on products before but this takes the gold. I have been on hold for 2.5 hours, no support, no individual customer service representative. Disconnected twice while waiting over 30 minutes a call. I have had 5 calls to them and in that time span I have sold a vehicle, vacuumed my entire house, prepped a house for sale, and still have yet to speak to anyone. I have had funds “pending” for almost a month.
If you are looking for a business solution to match your quickbooks online accounts avoid this sham and save yourself the trouble. It’s way easier to go with square and eat the fees to make it easier and write them off as expenses at the end of the year. Until Intuit figure out on time customer service agents that can take calls this won’t be a solution for anyone soon.
The lack of information this app provides is astounding. 2/5
I can appreciate simplicity and aesthetics that are pleasing and easy to use. But, I have been using this app for about a month and the fact that I can’t go and find out further details about when I can expect a transaction to post to my Quickbooks money card is astounding. I have been receiving the payments that I receive on my card at around 9:20pm or 9:20am depending on what time I receive the deposit. However my latest deposit didn’t come in at the expected time and there is nowhere online or in the app that I can find out what’s going on with that payment! Of course support is also closed so I’m now stuck having expected funds in my account by now with no funds and no idea when they will be there. I highly recommend no one download or use this app until they sort through some of these pitfalls.
This app is a fraud they stole my money out my account and closed it 1/5
They closed my account and stole my money I’m going to sue them
This app is a joke! I’m canceling this garbage before I even get it setup ! Fix your bugs and issues and you will get more actual qualified users! I can’t even get my funding accounts set up .... your page to add my other bank accounts is frozen. It’s not on my end so don’t even try your excuses! Dam good thing I already have other real brick and mortar business accounts!!!!!!!
By Doctor Loves
This money card/bank is worthless. I used Walmart Money card for years and it was packed with features. This card has NOTHING. Not integrated with Quickbooks as I initially assumed. Doesn’t have a simple feature to lock transactions that most cards now have. No ATM network for free cash withdrawal that I can find. Just used at the same ATM I’ve used other green dot bank cards for free...got nailed for $3.00. In addition I took out $500 cash and my debit card still shows the original balance...maybe the -500 will show deducted tomorrow???? Lame. Don’t waste your time with this. Switching to NOVO because it integrates with Quickbooks.
Closed my account 1/5
By shawna hieber
I’ve seen a lot of reviews and it’s so heartbreaking that my account got closed with funds in it and I still got an email saying my funds has landed and now I still can’t access my account I think this account or website should be reported cos there’s a lot of fraudulent activities carried out by them😤😡
I signed up for the app first and got approved. I then received a cancellation notice with no explanation. Afterwards I logged into my quickbooks account and applied again which I got approved. Now I’m not able to log in on the app which is stressful.
Rendered Useless 1/5
If you already have an account and card, and you select Singh in, you do not go to your account. Instead it loops you back around to sign up for a new card. I have already setup the money account through QuickBooks online plus, so I am not clear as to why I can not just login to the account that I have. So there was really no point of using this if you don’t have a connected QuickBooks account, because otherwise you will not be able to pay eyes on the account or the money.
If you are currently using PayPal...Square or another payment source my suggestion is you stay with it. I have used this service twice with incoming revenue of $800 and these guys charged me a total $50 for processing etc. for both of those transactions. Those fees in my mind relate to title pawn interest. If your customers have Venmo you can use that with no fees whatsoever.
Log in 1/5
Everytime I try to sign in it Takes me right back to the sign on page to sign in again
This app is a game changer. 5/5
Simplicity is the essence of advanced civilization.
I couldn’t setup as my apt is A. It keeps showing the error message “ incorrect address” why is that? Only accept number not the letter?
Closed my account 1/5
By Elfington Bear
This is not even worth the time it takes to set up you can’t nearly as much business transactions as you can on PayPal this quickbooks app is not good at all good luck of you use it
Can’t login still !$ 2/5
I sent email to the email provided, still no response
Can’t deposit check 1/5
I thought I can deposit a paycheck into my account
Can’t log in 1/5
By Nick Gelso
Seeming to have same issue as many others here. I cannot log in. Get errors every time i attempt to. I know it’s accurate bc I’m using my dreaded QuickBooks login and it works fine there. Very frustrating.
Disjointed Sign Up Process 1/5
I have been a long-time Quickbooks Online customer and I now have a Quickbooks Cash account connected to my Quickbooks Online account. The process of getting of a debit card sent is VERY lengthy, I’m 2 weeks waiting and no debit card yet.
The customer service rep I’m working with suggested I download this app to quickly connect with my Quickbooks Cash account. However I am unable to log in with my existing Intuit / Quickbooks account! I get the error ‘Email Already Exists’....yeah, that’s the point! I should be able to log in to my existing account to access my existing funds.
If you’re reading this review, I HEAVILY discourage getting Quickbooks Cash or Money for Quickbooks. It is not easy to access your funds, nor pay vendors, or even log into your existing account. This was a very poorly executed initiative and it puts people’s livelihoods and reputations at risk. I cannot pay my vendor TODAY with the cash I got YESTERDAY. I would have to wait 3-5 business days to transfer the money to my regular checking account.
By Tommy Bunz5
Same issue can’t login
Can’t login 1/5
Same issue as other reviewer. “This email already in use” error code every time I try to login.
Can’t log in 1/5
I try logging in with my QuickBooks credentials and get a message “email is already in use”.