Not the same as QuickBooks Cash 1/5
This requires you to apply for a new account and is not the mobile version of QuickBooks Cash. QuickBooks Cash is the bank account with the same features provided by QuickBooks online.
Great app!! 5/5
Love this app! So easy to use for everyone all around. Fast and inputting details is flawless. My only wish is that it synced with my QBO. Other than than. AWESOME!!!!
Great App!!!!!!!!!😀😀 5/5
Mr bean 1/5
One of the most useless app I ever seen. Open one then send a request to my client it won’t let them pay but one could finally do but after 24hours of payment it says my account is on hold and I should call the number on my card. Don’t use it they are scammers they need to be brought to book or They just fix the app
Referral program 5/5
U guys should start one to get more ppl to come in and try your app out!
No problems 5/5
By RG Consulting
This is the first review I’ve ever written reason being I was scrolling down all the other reviews and basically all one star ratings so I figured I’d put one in for Quickbooks. I’ve been using it for about four months now I invoice all my customers thru the app and I’m alerted when they open the email and see my invoice and soon as it’s paid I’m alerted and I usually have e the money In my account available to withdraw in a couple hours. I’m a sole proprietor and do about 10,000 a month in revenue and I’ve had not one problem thus far with this app and couldn’t be happier.
DO NOT DOWNLOAD IF YOU USE TURBO TAX FOR YOUR TAXES!!! 1/5
By DO NOT DOWNLOAD FRAUDDDD
I downloaded this when they offered $5 just for signing up. It took forever to even get the $5 and when I did I couldn’t even cash it out. A few days ago I went to log into the account and it told me the username couldn’t be found same with my TurboTax… Now all of my tax info is gone because I downloaded this app which was a scam and complete waste of time all they did was take money they “gave” and deleted a lot of important tax files!!!!
It’s so useless🥺🥺 4/5
It’s one of the most useless app so far. I use Quickbook online for years until I find this one few days ago I tried it everything was fine until i sent a request to get paid. I got the money on the app the next day I was trying to look in a way and move my money all I got was my account is on hold I should call a number on the debit card. It’s so frustrating I haven’t even move out my money and it’s hanging there. I don’t know how to get this out. I feel like they are scamming people off their money. It’s so useless don’t use it
Missing money app 1/5
I call this the missing money app. I signed up around 1.5 months ago. I processed many transactions and everything seemed ok. Then suddenly the issues started. I had a failed cash app transaction which was never refunded although cash app provided recipet of when the funds were sent back. After waiting a month the pending charge fell off only to leave my account with the same balance. Then suddenly my invoices stopped being deposited. If you try to call the number on the card. You’ll be connected to an idiot working abroad who will likely hang up because they just don’t understand. There’s no way to file claims or even escalate the claims on missing funds as they’ll come back and ask you to call the customer in order to get a trace code that doesn’t exist. At this point I ran around 10k with money app within a month and only saw 6k of it. Their accounting is screwed up and green dot bank will not help, what started as great became a nightmare.
Still on hold 1/5
So I just started using this app because a friend told me about it and he said it’s trustworthy so I did and add my bank info and next couple days to check on getting pay my account was on hold and said to call the number on the back of the debit card which I haven’t gotten yet so i don’t know why it’s on hold for. Can y’all tell me why? It’s been a week already and I can’t even see my funds it says it’ll be on there in three days but don’t see anything just said your account on hold.
Can’t even apply for an account 1/5
I complete an application and I get a message that an account cannot be complete with the information provided. No explanation of what information is incorrect. The message suggests applying again but there is no way to do so. The only option given is to log out and upon logging in again the same message pops up with no option except to log out. Thus I’m in an infinite loop of logging in and out. Incredibly there is no option to get assistance either. I expected much better from a large company. This app is clearly not ready for use just yet.
Help pls 1/5
Have a question I’m like the other person this how we communicate. My question is what denies the application when u put in all the info and all but gets denied how to get approved by?
Account closed and I’m out of $280 1/5
They randomly closed my account after making me jump through hoops. I verified my account several times including sending in my ID. I spent hours on the phone to get my money back. This account is issued by GreenDot so it’s not a real account. Go elsewhere for your business account. I’m glad I was able to process payroll before they closed it right at closing so I couldn’t call anyone until the next day.
Promised do-over impossible 1/5
When an account is not approved the screen offers a do-over and sign out. Signing in results in the same not approved screen. Clearing cache by uninstall with delete data and reinitializing results in the same nogo screen! Did you test this yse case?? It is going to limit your user base unless you can fix it in software or privide real knowledgable support: my experience was of shuttling between Inituit and GreenDot bank with noone taking responsibility to solve the account status reset required!
Trouble issues 1/5
I can’t login. Because. My mess. On my end It won’t let me login. I keep get this account is not. Working. But go sign up it tells something totally different. That u need sign in lol
By charli vilcher
Someone hacked my account and when I tried to contact quick books twice this morning, they hung up on me both times.
I gave them fair warning that if they hung up on me a third time that I would leave this bad review. They have the sorriest support team that I’ve ever encountered
Goodbye Money by Quickbooks
Won’t let me create an account 1/5
I was told about quickbooks by some associates and was excited to try it out, but every time I try to make an account on the app it tells me that it can’t create my account at the time, and to try again later. Not sure why I’m getting this error as I’ve checked and double checked my info multiple times and everything is right and it’s beyond frustrating.
Password reset 5/5
By gbenga philips
I have issues changing my email and password. How can I do this please
Can’t receive money on time 1/5
By im scared321456
It had received fund from square for my business, but it wouldn’t show in my account. I didn’t know where the money went. I will close my account today and get a regular business checking account from a actual bank.
Don’t Do It ! 1/5
They have costed me business cause I’m a small business owner and when I get a payment it’s for half down on the light I’m making and after the first payment that took 5-7 days to post to my account they said the next ones would be instant. And yet it’s been 4 days adhd I’m still waiting for it to go into my account m. I would strongly recommend do not use this as your business account.
Account locked 1/5
I tried logging in my account now and it says it’s locked that I should contact the number at the back of my card which I haven’t received I already emailed you please remove the hold on my account thanks ………….
Won’t let me sign in 2/5
Keeps saying it can’t log me in right now
This would be better synced with Quickbooks Cash 1/5
I was originally excited for a dedicated banking app for my Quickbooks Cash and be able to use them together with my Quickbooks subscription. I think a dedicated banking app is totally necessary. It’s better than drilling through the Cashflow section to get to my banking details.
I have the Quickbooks Cash debit card but to use the Money app I have to set up a whole new account. I wish they would just merge Money by Quickbooks and Quickbooks Cash. It’s really confusing and unnecessary.
Please fix 3/5
By Mr. Geraci
I love this new app so I been working opening accounts for all my business and I think they have a cap on how many you can open under one phone number and that shouldn’t be when you legally can own more than one company.
Horrible app 1/5
This is clearly something new! Signed up Saturday and tried to sign in yesterday and kept being taken to the get started screen. Signed up again and ended creating a duplicate account. If this is a new account and already having issues I DARE NOT put my money into this app. This is crazy then contacted customer service she said she could see I had a duplicate account but didnt kniw ehat options to give me from there. Very poor customer service. AND THE AUDACITY to only have a landing page as their website..... WHEM THE APP DOESNT EVEN WORK. No thanks I just wanted a business bank account but better off sticking with a local bank because this DEFINITELY is not it. You guys have tons of money get better app developers bc THIS IS RIDICULOUS! For anybody thinking about this app DONT unless you wanna lose your money
Can’t log in to account 2/5
So I set up the account and got approved. The app is well designed and easy to use, and I was able to see my account balances. However, now when I sign in it just asks me to continuously reapply for the account and I can no longer go to my balances. Please fix this. I was already approved. Same problem as another reviewer, just hoping the card comes.
Signed up once 1/5
It makes me sign up every time I open the app even though I have the email saying I was approved and everything..... I’m not going through this......
Half a star 1/5
The app does not stay logged in and when I do log in I have to start over signing up after I have provided my bank account information I feel like it’s a scam I need answers immediately
Scam,,, don’t use this app 1/5
If I can give this zero stars I would. This is the worst, our money has been held for over 2 months and we can’t pay our bills. The customer service is a freaking joke. Don’t waste your time, please don’t!
Got Approved Now I Can’t See My Dashboard 4/5
By EVILLST 392
So I signed up got approved and even claimed the free $5 for first time
Have an email that said money was transferred after I requested it form Money as instructed
Now when I sign in it says I have created a money account has a continue button and that redirects me to reapply and I did and get denied several times due to using same information likely
At first I could see the dashboard and my balance aswell as account number and routing number
Now I’m locked out of my account it seems
I bet the debit card shows up as I’m hoping
However there is no customer service number to be found so this is how I’m gonna communicate
I give 4 stars because I have only had like 5 minutes to interact with my account and almost added my personal bank account
Help how do I use this again and continue
Why is happening a glitch?
DONT USE!!!!!! 1/5
This app is a scam and they will just take your money.
Worst payment app ever!! 1/5
I had 4 deposits made by clients and that was 3 weeks ago , all transactions were debited from their accounts , BUT ALL PAYMENTS ARE STILL IN PENDING STATUS AND HAVE NOT BEEN RELEASED.
I called Quickbooks, intuit , and every account linked to Quickbooks and everyone i spoke to didn’t have any clue about QuickBooks money and couldn’t help me
App Glitches 2/5
I have set up an account today and verified all info, got approved, etc. anytime I sign out and sign back in or the app times out it asks me for my EIN, SSN, and all info over and over again. Cant navigate the app without it shutting down.
DO NOT BUY THEY TOOK MY MONEY 1/5
This company took almost $3000 from me. I deposited my money and they shut my account down with no way to access it or nobody to call. They do not have good customer service. I have called, texted, emailed & tweeted. This is ridiculous! I was forced to file a claim with my bank that could take up to 90 days to “ maybe “ get my money back!! Stay away!! Horrible company!!
Made my first sale using this app on April 29,2021 and the funds still have not been released called customer service to find out all they could tell me was go to some website and chat with someone which I did and they didn’t even know what I was referring too when I mentioned this app the agent I chatted with online was with intuit. Turns out the app is run by green dot and the processing is ran by quickbooks they send you back and forth when there is an issue. Save your self the headache and find another service
‼️SCAMMERS ALERT‼️ 1/5
By Fran CIA
‼️DO NOT USE THIS SERVICE‼️‼️I REPEAT DO NOT USE THIS SERVICE‼️‼️
THESE ONLINE BANKS EMPLOY PEOPLE IN ORTHE COUNTRIES TO WORK. THEN THOSE WORKERS ARE SCAMMING US! All AMERICANS WHO BANK WITH GO BANK, GREEN DOT BANK, MONEY BY QUICKBOOKS ETC ARE BEING SCAMMED. I FILED FOR MY PPP LOAN IN FEBRUARY 2021, THE MONEY WAS SENT TO ME BUT IT NEVER SHOWS ON MY ACCOUNT! NOW WE ARE IN MAY. WHEN I CALL THE BANK MY CALLS GO STRAIGHT TO INDIA, PAKISTAN AND THE PHILIPPINES, THEY GIVE ME THE RUNNING AROUND. Basically they stole my information and took over my account and phone number so when I call my calls go straight to them I can never reach the actual bank. I can never each someone in America that speaks English etc. I hire a lawyer to help me but the situation is still the same, I still have not receive my money.
Needs improvement 3/5
Love how easy to use this App is. So far little
To no regret from me but My customers are wondering why can’t they add a tip, where can they leave a tip. So adding a tip option would help alot thank you.
They stole my money 1/5
This is a worst app ever,,I opened up an account for for aunt business and ordered a card,,and my my aunt deposit money in the account and after 1 day they closed up the account without being asked for additional documents or anything and most thief’s kinda attitude is they closed up the account with money in the account,,and I have been trying to reach the customer service for the refund money bt they can’t find it anyhow,,now my aunt think that I stole her money,,,it’s was more than 800$+,,I am totally unsatisfied with their service and stealing attitude,,it’s been more than 2 months since they closed the account and still now they didn’t refund the money,,
Horrible service 1/5
Stay away from this app! This is the first time I’m writing a review in the App Store and it’s only because of this horrendous app! The app is minimal and you can’t integrate your acct in Quickbooks and can’t be seen in that app at all! My initial deposit I made of 1k went thru and then the 2nd of 3K totaling 4K for my business they permanently locked my account since 3/7/21 and I have been fighting to get some answers and my funds! There is no support and Green Dot is the bank, it’s with and if you have any issues at all your sent in a merry go round of calls! They said they would return the money to the original bank that funded the account but it’s been almost a month! I’m going to take legal action to get my funds back! I found out I wasn’t alone and people have being fled along with this since late 2020 according to their support page!
Doesn’t sync with quickbooks online with cash account 1/5
I have an existing quickbooks online with cash account. Used the same email to log into this app, and instead of syncing with the existing account, it created a new one.... now I have two quickbooks online accounts with the same email.
Closed Account 1/5
By David JF92
I truly enjoyed your services till I woke up to a account closure email. I am not going to debate against your company’s policy.
I have the sum of $20,000 in your app that I have not transferred out yet because I had confidence that finances are safe with you. I have not gotten any email regarding my funds in your app.
I wrote to all the emails I could find online and got no reply.
How do I get my Funds in your app to my account?
The absolute worst... 1/5
By Schenaker Family
So I normally have written zero reviews on products before but this takes the gold. I have been on hold for 2.5 hours, no support, no individual customer service representative. Disconnected twice while waiting over 30 minutes a call. I have had 5 calls to them and in that time span I have sold a vehicle, vacuumed my entire house, prepped a house for sale, and still have yet to speak to anyone. I have had funds “pending” for almost a month.
If you are looking for a business solution to match your quickbooks online accounts avoid this sham and save yourself the trouble. It’s way easier to go with square and eat the fees to make it easier and write them off as expenses at the end of the year. Until Intuit figure out on time customer service agents that can take calls this won’t be a solution for anyone soon.
The lack of information this app provides is astounding. 2/5
I can appreciate simplicity and aesthetics that are pleasing and easy to use. But, I have been using this app for about a month and the fact that I can’t go and find out further details about when I can expect a transaction to post to my Quickbooks money card is astounding. I have been receiving the payments that I receive on my card at around 9:20pm or 9:20am depending on what time I receive the deposit. However my latest deposit didn’t come in at the expected time and there is nowhere online or in the app that I can find out what’s going on with that payment! Of course support is also closed so I’m now stuck having expected funds in my account by now with no funds and no idea when they will be there. I highly recommend no one download or use this app until they sort through some of these pitfalls.
This app is a fraud they stole my money out my account and closed it 1/5
They closed my account and stole my money I’m going to sue them
This app is a joke! I’m canceling this garbage before I even get it setup ! Fix your bugs and issues and you will get more actual qualified users! I can’t even get my funding accounts set up .... your page to add my other bank accounts is frozen. It’s not on my end so don’t even try your excuses! Dam good thing I already have other real brick and mortar business accounts!!!!!!!
By Doctor Loves
This money card/bank is worthless. I used Walmart Money card for years and it was packed with features. This card has NOTHING. Not integrated with Quickbooks as I initially assumed. Doesn’t have a simple feature to lock transactions that most cards now have. No ATM network for free cash withdrawal that I can find. Just used at the same ATM I’ve used other green dot bank cards for free...got nailed for $3.00. In addition I took out $500 cash and my debit card still shows the original balance...maybe the -500 will show deducted tomorrow???? Lame. Don’t waste your time with this. Switching to NOVO because it integrates with Quickbooks.
Closed my account 1/5
By shawna hieber
I’ve seen a lot of reviews and it’s so heartbreaking that my account got closed with funds in it and I still got an email saying my funds has landed and now I still can’t access my account I think this account or website should be reported cos there’s a lot of fraudulent activities carried out by them😤😡
I signed up for the app first and got approved. I then received a cancellation notice with no explanation. Afterwards I logged into my quickbooks account and applied again which I got approved. Now I’m not able to log in on the app which is stressful.
Rendered Useless 1/5
If you already have an account and card, and you select Singh in, you do not go to your account. Instead it loops you back around to sign up for a new card. I have already setup the money account through QuickBooks online plus, so I am not clear as to why I can not just login to the account that I have. So there was really no point of using this if you don’t have a connected QuickBooks account, because otherwise you will not be able to pay eyes on the account or the money.