Decent app 5/5
This app was very easy to use, and I honestly don’t know why people have a problem with using it. I got my own card from my employer and it’s really simple and easy to use. You just activate your card from the money network app and it’s done. It shows you the account balance and how much you can spend, and there’s more you could do that I haven’t experimented with.
Bad service 2/5
Their customer service is awful. I’ve been trying to add a new card that got sent to me but I can’t. Been calling customer service with the number they have on their app and it doesn’t seem to work.
By Dr Stamin
I can’t even start a new account
I hate this bank or whatever they call themselves 1/5
Complete trash an awful customer service. I had a check deposited into my account but I can’t access it because I had a new card set up with my current employer. Spoke to foreign rep she was very disrespectful an cut me off the entire conversation. Hung up an spoke to someone else for him to be no better. Like what do you mean you can’t move it. It’s in my account and not showing up in the app. So y’all gone keep my $900 ?? Pls don’t waste your time with them it’s sad an never again will I ever have an account with them
Waste of space 1/5
This app lock my money up and compromise my card
I can’t even login (‘:
Says it’s gonna send me a code and just never emails it. Can’t see if I got paid or not.
$3 fee? That’s Capitalism, baby 1/5
They charged me a $3 fee to transfer my tiny paycheck to my bank account. Criminal, and Starbucks should be ashamed for forcing its employees to use this service if they didn’t immediately set up a direct deposit.
The questions 2/5
I got this card from my work place and when I went to go set up the account and make a new user, I put in all my information and when I got to the security questions, I picked them out and entered the answer but it kept showing a red exclamation point next to it. I kept clicking on it to see what was wrong, but it wouldn't let me. So I tried different questions and it did the same thing
I’m trying to create an account literally CREATE one and it’s messing up and saying that there’s something wrong with my security question with a big red “!”.
Money network 1/5
The app money network does not work at all it just keep getting stuck in the questions over and over again this is the worst app and card
Problem setting up app 1/5
I can make it to the point where you chose your security questions and when I pick one it won’t let me go any farther. It stays stuck on that page. Am I the only one that has this problem?
If your job gives you this card do what ever you Have to Do To Get Another BANK !!! It Freezes and you want Have access To your own Money and The APP DOES NOT WORK AT ALL THIS BANK IS A COMPLETE FAILURE OF A COMPANY AND CUSTOMER SERVICES DOESNT HAVE THE CAPABILITY TO DO ANYTHING THAT ACTUALLY HELPS YOU PLEASE NEEEEVVVVEERRRR GET THIS BANK THEY ARE USELESS
Recently the app has been so bugged out 1/5
I can’t check my account balance I’ve had to delete and reinstall the more than enough times update the app please
I can’t even login 1/5
By IPHONE 3GS AT&T
Fix your app
These issues are obnoxious 2/5
So the first couple issues I had with this is not being able to spend my own money which I think is insane due to issues on the company side. Luckily those days I had other funds available. The third time I was unable to move money from my savings or “piggy bank” called and waited 25 minutes to speak to someone for them to tell me “we don’t have that capability”..... excuse me? You’re supposed to be able to do whatever I need in case of a problem (which is currently happening). And lastly today, I started a new job which I’ll currently be receiving two check from 2 separate jobs, I have 2 separate card numbers and I’m not able to set up a new account (bc my information is the same) and I’m not able to add a card on my current account. So I guess the alternative is setting up direct deposit with the account information but still. It’s just obnoxious, rant over.
ABSOLUTELY FED UP 1/5
I am absolutely fed up with the fact that whenever I want to check my account now I need to delete the app,redownload it, and type in my information once a week. This is not user friendly and honestly one of the worse apps I’ve ever had the misfortune to use. If I could leave a zero or even a decimal rating I would
i can’t log in
By Baleigh Brockman
Tried to cancel moving my money. They told me they couldn’t do that. Talked to another representative and she said it had already been done and i would now have to wait seven days for my money. I will be getting rid of the card after this. I also asked for my number to be put on a call back list. She said they have 24 hours to call me back. WORST CUSTOMER SERVICE I HAVE EVER HEARD OF.
Horrible app 1/5
This app hasn’t work in a about 2 months can’t even see my balance
Bug workaround 1/5
By Backwood Thony
Disabled facescan switch then pressed login in and it worked
This app never works! I go to check my balance error, trouble signing in? Reset error! Try back again later. SAME PROBLEM OVER AND OVER!!!
Bad upgrade! 1/5
I have not been able to access my account since the upgrade and have not been able to get any assistance in fixing this issue.
By 1star for you
Nothing but trouble for the past year. Uninstalled and reinstalled over and over.Customer service can’t help.They say it’s all good but it’s apparent they just don’t know.
Unable to set up account 1/5
I can’t get past adding the security passwords. No matter what I enter, the App gives me an error. I just started a new part time job and this Money Network Card is the only option for payment. I am beyond irritated, agitated, and aggravated.
Zeros all day 1/5
This app is trash and it will most likely make you mad due to the lack of attention given to you. If you can get it set up for new users then maybe you might get a better rating other than ZERO
Money network 5/5
I am giving this app a five it was very easy to sign on and apply for the accounts and what I mean by applies meaning just signing up and putting my information I had no glitches and issues with signing up after signing up with the app I went ahead and clicked onto the app and I love how the fact that it’s able to show your account balance right away if you only want to use it to just look at your balance and nothing else it’s perfect🤙🏾
By tu tinba
Como puedo ordenar una tarjeta
ZERO STARS 1/5
App is junk. No matter what you try, error messages come up. Customer service is zero help. I can’t believe they have the balls to actually put this in the App Store.
Account amount 3/5
When, I pull up the app. I’m unable to see what is in my account
They let me get robbed 1/5
I only use this card to receive my paychecks from work. I had over 1000$ in my savings that I never used. However yesterday I got email saying another phone logged into my account and was added to the list of trusted devices. Before I could even get a customer rep on the phone and report what was going on, somebody had made 4 purchases of 250$ amazon gift cards in a matter of 2 minutes. They failed to protect my information, they failed to stop any of the purchases, they failed to protect my money.
I’ve reported my card stolen and they said I would get a new one by next week but my claim they said would be investigated and could take up to 40 days before I could get my money back and even then nothing is guaranteed.
No job is worth this horrendous app. 1/5
If you are unlucky enough to be stuck with a money network account, just quit whatever job gave you the card. I can’t get into my account, I have no idea how much money I have on my card, and if you can manage to actually get a hold of customer service, you’ll want to pull a white boy and punch a hole through the wall. I hope that whoever is in charge of this trash dump of a company is having a terrible day. Screw. You.
Won’t let me transfer my own money 1/5
It won’t le me transfer my money to my bank account after having let me do it twice before.
Customer service says the app has the fraud alert stopping me. That’s it. It’s the software. Nothing they can do. I can’t transfer my money so now I have to use it and pay their fees.
What a horrible experience this money card has been. The company said this would be easy and I’d have access to transfer my money.
Is the fraud alert for Wells Fargo?, myself?(my paycheck they’ve already given me digitally),
or the money card?
They forced me to use it 1/5
Government gave my money to this app without my permission, now money stuck there because of monthly limit , I cannot transfer it to my account without fee. What’s happening here It’s called corruption
FIX THE APP 1/5
FIX THE APP, I ONLY GET NOTIFICATIONS, CANT SIGN IN
For days I get an error message preventing me from logging in. I can’t find a way around it.. this started a few months ago and is on off weekly. Says alert, something went wrong. Close and try again... I haven’t been able to find contact with someone to help with app
This is an ok bank, only thing I would add is a way to send money directly from your account, another thing I would add is being able to set your card up with apps like cash app and Uber.
Can’t log in 1/5
Haven’t been able to for days
Can’t even get in 1/5
I just got my card and was trying to set up an account but it keeps showing issues with the security questions. Not the answers, the questions themselves. I have tried multiple but it keeps saying there is an issue no matter which one I choose. It’s just whichever I put as the first security questions it shows an an issue, but if I put it as the second there’s no issue with it. I can’t even sign in to check my account.
Terrible app 1/5
This app is always crashing... and customer service is terrible and rude.
App stop working... 1/5
This is the he second time the app completely crashes and for no good ready stops working. Worst part both times is happened after hours so of course no one to help you. I have also noticed it’s hard to transfer money out to any other bank..... so your money is being held against your will and you can’t even see your balance.
TERRIBLE !!! 1/5
By S Del
It won’t let me get money out or check my balance on the app. I’ve kept entering my password and ID / also did Face ID and nothing is working. Just over all a terrible app. Also can’t get ahold of anybody to help me !
Load Check founds 1/5
By Enrique Morales Cornejo
En la versión de AppStore no puedo depositar cheques, y aún no suben la nueva actualización de la app
I’ve been trying to long into my account but It keep saying my password and username is wrong when it’s correct and customer service won’t help
Zero stars 1/5
It’s not good to have that bank every week I would be missing money don’t trust it
Trash. 😒 can’t even register 1/5
This app makes me wanna throw my phone at the wall.
Fix your app please? 1/5
By Crispen Wah
The app is entirely broken at this point. Can’t sign in, see my balance, anything. It’s been long enough, please fix it.
I have money locked in my piggy bank and your app will not work!!!! Are u kidding me I tried deleting the app reinstalling tried to access on website and u don’t have an option to move money on the website!!! Fix it!
It’s tolerable 3/5
i don’t have any real complaints other than the app crashing for the past month, it says the bugs are being fixed but everytime i get on it it says “Alert, something went wrong”
All the time has error 1/5
It is the worst app in the world to manage money.