Have to log in every time. Can’t save my password. Can’t transfer money. Pointless
For 2 years I’ve set up notifications for the app and for 2 years none of them have worked and I’ve done everything right, shittiest money management app ever. I’ll be leaving you guys soon and switching over to USAA since they care more about their customers.
Piggy bank transfer 2/5
By van piggy
I love the idea of savings, but for months I cannot transfer money between accounts. The app only lets me see deposits, but not move any money. WHAT IS GOING ON???
Issues signing on 2/5
By iPhone user Tx
Always asks for verification code never shows in sms/messages
FEES FEES FEES 1/5
Honestly if u get payed using this, get your money out as soon as possible or have your money transferred to a real legitimate bank account and not this trash app/ bs company. They scam you.
No update (NEVER REFRESHED APP).!!! 1/5
By angry customer tf
HAVE NOT BEEN ABLE TO SEE CURRENT BALANCE BEEN STUCK ON A OLD BALANCE FOR ABOUT A MONTH NO NEW NOTIFICATIONS THE APP IS LAGGING
So far so Good 5/5
I haven’t had any problems with this app so for everything been working ok on my iPhone and iPad also hopefully soon they will get the fingerprint ID. But I love how I can save money and move it to different accounts and have piggy banks. I only use it for a savings account so I’m saving while I’m saving GOOD DEAL
By Frustrated at Wal-Mart
I love the ease of getting my direct deposit into my Money Network Card, but to transfer to a secondary card is a complete disaster! They fail to tell you when you order it that there is a monthly fee to “upgrade” the 2nd card and it takes 2-3 business days to transfer...if I had known this, I never would have ordered one for my husband!!
Can’t see account number still even after updating
Need finger print login option 3/5
Please implement this feature. You're behind in time
I want to use Apple Pay !!!!😤 2/5
By Prince Atto
I love using the app I just wish I could use my card with Apple Pay I don’t want to carry my card around everytime I want to purchase something I don’t want to worry about scammers trying to access my card info when I swipe must need fix like next update
Not sure why there’s complaints about this app.. it works great for me!
By Clay Wes
I have set up three Piggy Banks. The auto transfer does not work, so it’s double the work for me to transfer in and out of my Piggy Bank accounts. SO FRUSTRATING!
Forced to login all the time is bad 1/5
By dis guy 111
Better if was optional,OR least warns u before hand i put hard to hack password because its my money on the line , but next time ima have to write down or just put eazy one because azs holes like u
There taking yall money 1/5
I looked at my account cause i noticed alot of money that was missing they take out a monthly fee which is fine what prepaid card dont but when i use it at ANY ATM they take there own fee out $2.50 every time if you ask me they have toom over $100 from me just from me using the atm and thats not including the atm fee i had this card for years and really liked it until now if i could give it a 0 i would they are riping people off and the customer service dont care tall they say is were sorry its our fee they seem to have alot of fees now will never use this card again
Love This App!! 5/5
I have been using this since I started my job n it is so convenient n easy to use. All the info is right there when I sign in n my piggy bank is growing with every paycheck deposited into my account! Totally love this app!!
Wouldn’t recommend 1/5
By Antoine "J-Dog" Jones
I get no push notifications OR emails for alerts I set. I consented to receive transaction history through mail and haven’t gotten a single thing in the mail throughout the 60+ days I’ve been using the app. If anyone were to be somehow making outstanding purchases with my card there’d be no way for me to know. In short, Money Network is bad business. Explore other payroll options.
This app is trash. Since the new security update I can’t even log into my account. Thank god I can still get in online. If you’re going to add a new security feature, you should probably make sure it actually works before making it go live.
Add to Apple Pay
SUPER ANNOYING 1/5
I don’t understand why everytime i try and change my password it says “My request cannot be processed at this time” Like what in the hell does that mean?? This app is always giving me trouble
Why is it that NUMEROUS people have complained about the extremely unnecessary login process to have to give your birth date every single time you login, and there hasn't been any upgrade for this yet? FINGER PRINT SIGN IN!! These people must not care at all?? I hate this app so much man... Why isn't there an option to give zero stars?????
Update: The app has gotten rid of the birthdate sign in but still no fingerprint touch login. I am pleased with the piggy bank feature. That alone is what made my review go up from 1 star to 4 stars. I don’t even use my regular bank checking account because of this feature. I guess they’re improving the experience but for the love of god PLEASE make this app fingerprint accessible. PLEASE!!!
No Problems 5/5
Idk why everyone else is having problems with the website or app but, I’m all good. No complaints here 😎👍🏽
Great app; hate the fees 5/5
Wow, what an awesome update. Love the new way of moving my money! 😍😍
Mr CC 5/5
Quick easy and user friendly the only thing I can recommend is to have the month statement option on the app as well customer service is also world class I do have to admit I was skeptical at the beginning but I really like it !
LIARS AND THIEVES 1/5
Nothing but lies from this company. The website stated that one can make atm withdrawals of 500 per day and if you use the atms they recommend there will be no fees. ABSOLUTE LIES! I withdrew $400 at 9pm and waited until the next morning to take out the rest for my rent. It declined and only allowed me to take out $100. I look at my account and I’ve been charge nine different time for atm fees. Customer service is an absolute joke. Repeating what I said and basically telling me I can only be refunded for five of the transactions and that there’s a fee whenever you use an atm, the app says the exact opposite! Then I’m told to “make sure that I know what I’m doing next time.” The first rep didn’t even know what the daily withdrawal limit was! When I repeatedly asked why it says there are no fees (which is a lie) if we use certain atms but I was still charged fees all they can say is we’re sorry but basically we can take your money and there’s nothing you can do about it but not use the card! You will give me my money you liars!
Money Network App Not That Bad 5/5
By Officer Gill
I LOVE that I can control if I want emails or push notifications and I can decide what I’m being notified about like if I make a purchase more than a certain amount I get a notification and I love it I set mines to 50$ so if I spend 65$ I get a notification saying I’ve just made a purchase of 50$ and I also low this app because I can call and Move money to other banks threw the routing and account number but there’s a 3.00$ processing fee other than that love this app
THIEVING INDIA PEOPLE 1/5
THEY DONT SPEAK PROPER ENGLISH AND INSIST THEY ARE IN THE USA.
THE THIEVES SAID THEY WERE UPGRADING MY CARD, THEN THEY DECIDED THEY WOULD RATHER STEAL MY MONEY THAN DO THE HONEST LEGAL THING.
THEY ARE NOTHING BUT THIEVES AND SHOULD SHUT DOWN
I cannot log In 1/5
This app is so broken. Even forget my password doesn’t even work.
What happened to the app? 1/5
It seems it’s no longer linked to my card and won’t show my transactions. Please fix this!!!
Cool idea 3/5
I think you guys should make the app able to be used on the widget screen on the iPhone, like just have your balance displayed
My review Of Money Market 1/5
What’s to be said this is my third time having to write about this terrible app that won’t allow me to click on send to share facts that I can’t access my transactions and the Webb site is useless as well this is so stressful on me. This is sad
Never again 1/5
By Night Heart
This app is just a glorified space eater. Better off with your actual bank over this trash...
I really liked the app until I updated it. I had all the features prior to the update, and now the app is only good for my account summary and finding atm locations. I can no longer transfer money between my accounts, making this app useless to me.
My complaints remain the same, they’ve done nothing to fix it. The features should be available to everyone with an account.
Also, according to the FAQ, the apps is supposed to give you 24 months worth of activity. It does not let me go further than the past 3 months. Tack that onto its list of uselessness.
Needs to get with the times. 2/5
The app should be updated so I can login using Touch ID/Face ID instead of having to constantly key in my password.
Don’t sign out ever 1/5
If you sign out you won’t be able to sign in ever again. We’ve been trying online and on the app all day.
Reason for my poor rate,
I hate the fact that I was never notified about my debit card being cancelled/closed since the middle of last year! Till now! I had to call the contact number for money network and that’s how I found out, I wish they gave me a heads up, so with my experience they have poor communication.
Worst customer service I've ever experienced 1/5
Money Network is terrible when it comes to customer service, as well as processing transactions and I would not recommend any student to get the refunds related to this company. Little to no help on the many issues I've head with the company and it doesn't help that you wait on the customer service line for almost 20-30 minutes at a time. Terrible service.
Great app 5/5
Does the job!
Won't let me post a review with even 1 star.
Last week I try to make a charge for gasoline it wouldn't let me so put a dollar hold which is actually held all my money I went to another gas station where I could actually use the chargecard and that money is actually being held so consequently I have zero money in my account! With no recourse of contacting anyone to figure out what's going on. I've sent several messages to their helpline so called helpline giving some type of response would be respectable but know this company is a fraud they've got my money and I don't even know how to go about getting it!!!!!!!
No Touch ID 3/5
App runs good but would be better if there was Touch ID I recommend on the next update that it’s added for easy access to the account
Highly satisfied 5/5
I love this app it helps me save so much money and that’s hard to say considering I am a shopping addict lol, I have 3 piggy banks one is not to be touched, another is for a rainy day, and one for my lunch, then what’s left on my card I go shopping
Can’t see my transaction history 1/5
The app won’t let me see my transaction history. It says “no transactions in the last 3 months” but I’ve obviously spent money everyday in the last 3 months.
I can’t see transactions 1/5
I can’t see my transaction history and it’s very frustrating
I can’t see my transactions at all.. I mean I love the app, it just needs a lot of work. Please fix..
Money Network 5/5
Money Network has been very good since I had it and I will recommend someone to use this App
Constant problems; terrible customer service 1/5
I have been unable to access my account, both through the app and on the website, for months. I have a piggy bank set up, so money is being taken out of my paycheck every week, but I am unable to access that money. Since I can’t log onto my account, I can’t disable to piggy bank account either, which means money will continue to be taken out of my account every week that I have no way to access. I have contacted customer service countless times only to be told the same useless things: There is nothing they can do to stop the piggy bank deposits or transfer that money to my main account and they are ALWAYS working on an update that will ALWAYS be done in a day or two. This has been going on for months. The last update was done over a month ago. I was promised it would fix my issues. It didn’t. Obviously another update needs to be done. And fast. I have never been so disappointed by an app or a company and their customer service.
Can’t deposit checks on app saying error zip please fix
Improvements Needed 1/5
Two features are needed
1- add card to Apple Pay (wallet)
2- enable Touch ID
By johnblonde productions
I’m locked out of my email and I can’t remember my username or password because I changed phones and now I can’t use this app
Love it but.... 4/5
By Sharnay M.
I love it but why is the “pending deposit” alert gone... i loved that feature. 😰