Favorite list vanish 3/5
My list of favorites routes now are vanishing all the time. Why is it happening?
Need help errors all the time 1/5
Error all the time now needs help
By Ali S Algaheim
There’s nothing positive about this app. Google map is light years ahead! The MTA should contact google for help or allow them to just take over. I spend hundreds of dollars riding the bus a few times a day and I’m just one, let alone millions of other New Yorkers paying $2.75 a ride and this is all they can give back?
Constantly in a broken state 1/5
The app is constantly in a broken state complaining about a bad network connection. Here I am at home with perfect stable internet.
Constant error messages 1/5
Why does this app always error out? When it’s working it’s great but most times I have to close and reopen it multiple times because it won’t load the bus times. I always get error messages.
Too buggy!! 1/5
By Jay Rutherford
It constantly wipe out all stops added as favorites.
When searching for a bus or adding a stop it constantly gives errors about “something went wrong, check internet connection”
The nearby feature is a complete joke as it just shows you the busses on the route you select. One would think you pick the nearby icon, and it would show you the stop you are at and you can easily add it as a favorite but nope.
It’s slow as F! By the time I get off the train and walk to the bus stop I rather look at the countdown clock at the SBS stop than I sit for this app to load on my way to the stop.
The app works only about 1/3 of the time as it always says “we are not tracking any buses at this time.” However, if you refresh it a few times, miraculously it is tracking buses! Very annoying app.
Horrible and inconsistent 1/5
This app has errors constantly. I’m always missing the bus or I just barely make it. This app crashes it has network errors and most times it won’t even turn on horrible app should just be deleted honestly.
Great app but bugs need to be fixed 3/5
This app is quite useful but very frustrating. It will give you times for when buses are coming, but half of the time a dialog will pop saying there was an error with the internet connection. If I had to guess, this is their way of throttling requests. It would be just as valid to cache responses for the last 10-15 seconds. Please fix this glaring issue and the app would go to 5 stars.
Used to work 1/5
This app was good and used to work. All of a sudden, it keeps deleting my favorite stops which is important to me. It did this 3-4 times already and deleting, re-downloading the app doesn't help. Ill have 7-8 stops in my favorites and one day it will all disappear which makes me so furious.
App would be useful if it weren’t riddled with bugs 1/5
By NYC bus rider
The app crashes a lot or won’t load data.
Needs improvement 3/5
By Very simple & basic
For a lot of busses in the Bronx this app does not work. I always get a message saying there’s no busses on the route but the website would show the time for the next bus. It works sometimes but crashes after refreshing a few times. Definitely needs to be updated.
Still Buggy 1/5
STILL BUGGY. Still has problems regularly. Says not currently tracking buses on a line that runs 24/7. MTA SHOULD DO BETTER.
App continues to crash upon opening or as soon as you choose your bus and street location. Clearly MTA doesn't care about making this app work well--perhaps because they're avoiding oversight or monitoring, another part of the problem--but as long as they offer the app they have the responsibility to keep it working and address reported bugs.
Update 7/28/17. Downgraded because of continued errors that they don't seem to address. Still getting error messages constantly. Poor customer service.
5/4/17. When it works it's good, but I constantly get error messages several times before I get a schedule for my q111 or qm21 buses. I'm guessing that they don't invest much in big fixes or keeping up with latest system updates. Still, at least it's semi-realtime as opposed to other apps that approximate where buses and trains "should be."
Refresh errors half the time 2/5
Bus times are usually accurate, but it's extremely frustrating to refresh for the latest information and the app tells you "we are not tracking buses at this time" and you have to force close and reopen the app. The app also doesn't know how to handle departure times for the start of a bus route.
Great when it works. 1/5
Needs work 3/5
I like the app and the features are great compared to using the browser version. The one big problem that there have been no updates to correct is the constant errors stating “Something went wrong, please check your internet connection”. This happens on cellular with an excellent Verizon connection as well as WiFi. I’ve emailed the developer and aside from one response that ask for further detail, I have not heard back or seen an update and it’s been a year. It’s a good app aside from the annoying constant hiccups.
Never works 1/5
I have this app for more than a year and it didn’t work for me 70% of the time. Gets updates very rarely.
Great BUT.... 2/5
It constantly keeps telling ERROR: NO INTERNET CONNECTIONS..... i wish it would stop but otherwise good app
Very bad app 1/5
By mta victim
It does not work!!!!!!!
Useful tool, app is trash. 2/5
It’s good to know if you’re traveling the buses. However the app itself is garbage. You can have full bars of service and it will still say can’t connect, check your connection. It also crashes a lot when you try to refresh the app.
Very convenient app but it constantly forgets my favorites. Is this a bug or a problem unique to my iPhone?
Usually accurate, but they have to fix the favorites bug. 2/5
By Reuven B.
I gave 2 stars because, while most of the functionality works, it does not save favorites. Having to search for the bus stop by entering text every time I use it (unless I am close enough to use Nearby) makes the app unusable.
Good app. Room for improvement 3/5
This is helpful for planning when to arrive at bus stop. But it does crash a lot and say buses not being tracked at this time. Which is annoying because u have to refresh or close app and restart. Sometimes. It says layover but in one second it’s less than one stop away. Accuracy is not 100. But it is helpful overall. If they fix the crashing and the accuracy. I would give 5 stars.
Great app, but has few bugs 2/5
Everything about the app works well except, ever since the last update, Favorite bus stops no longer save. Make it frustrating searching for your stop over and over.
Mysteriously malfunctions constantly 1/5
When it works it’s great. It constantly malfunctions and is therefore unreliable at best, or just plain useless. Updates are sorely needed.
Almost great 3/5
There is a feature to save certain stops and routes for quick access. Great idea for busses and bus stops you use frequently, especially when time is an issue. However, it doesn't work. A few hours after you save those favorites, they disappear and you'll find yourself having to navigate through the search results again. Please, MTA, fix this bug and let me actually favorite the stops I use, as the feature was intended.
Doesn’t pick up all buses (been running after bus lately!!), doesn’t save favorites, and constantly locks up with issues where unable to connect. Not really a great app...
Was helpful, now useless! 1/5
The developer must have changed something, because now I’m unable to search for bus stops or routes. Searches for known routes (B48, M96, etc.) inexplicably yield no results. My starred/favorite routes are now gone. The app is now useless. What happened?!?
Stick with the web version 1/5
By GasFace 1
Virtually useless to me without the “at the stop” indicator that the website features...
Deleted once i realized its absence.
Runs like the MTA! 2/5
Like the MYA It works, but it is extremely glitched With my favorites disappearing to the error screen when attempting to check your route. It always seems to act up when you need it most.... just like the subways.
Always an error 2/5
This app rarely works. Each time you try to look at the bus times if gives you an error message.
Love it when t works! 3/5
This is my essential app since I take the express bus every day.
However, everyday, at approximately the same times, it tells me that my "internet connection is not available." And I can repeatedly click the bus or refresh button and get the same message. Until I don't. It's frustrating at the very least.
Of no help 1/5
Used to be useful tool but now just useless.
Why am I getting so much errors? 1/5
The one reason why I give this 2 stars is because it is only slightly useful. I get errors every 2 minutes which really ticks me off. You haven’t even updated the app in 2 years! Come on MTA! Do something with the app!
Amazing ❤️ 5/5
This app gives the exact time, love it ❤️
Favorite option stopped working! 1/5
Maybe the app needs to be updated for IOS 11. Favorite stops no longer save. App allows u to enter them but the next time you use it says “you have not set any favorites “. Also frequent notifications that “we are no longer tracking buses at this stop” pops up . Worked fine until IOS 11 update.
Good but only works half the time 2/5
When it works it's very good. But half the time I get and error or it says check internet connection and I have 5 bars. Often says not tracking any busses when I'm on a route that runs every ten minutes.
Accurate but sometimes buggy 4/5
Usually the app is very accurate. Which is appreciated. But lately it’s been deleting the bus roots I’ve favorited, which is very inconvenient. I use this to plan my trips and I have to waste time trying to find the stop.
Not always bad but not always good. I have to close the app all the time to get it to update. Whenever I check a stop it says “We are not tracking a bus at this stop. Check back later for updates.” This app needs an update. As does the MTA system itself.
Horrible App 1/5
Since I've downloaded this app, in the beginning it wasn't too bad, but now every time I open the app it says currently not tracking any buses and even when I get it to show. It stays for like 5 seconds then it disappears with that message. The map loads backwards. I'm deleting it. Horrible app!
Zero Updates or Fixes in 2 Years!! 1/5
Buses routinely listed as "at the terminal" when they're not, Manhattan stops, such as 57th St (on Third Ave.) not even reflected on the list of stops as on Uptown M102 & M103 lines. But mostly how do u NOT update or tweak an app in 2 years?!?
Useful but needs tweaking 3/5
I use this every time I need to catch a bus. What would really be useful so I don't have to remember the bus stop codes is if my favorites actually stayed on the app. It takes forever to type out intersections or scroll through bus routes to find the stop I need if I'm on my way to the stop, so having easy access to stops I frequently use would make this app perfect for what it is.
Should be a quick-use app but isn't 1/5
The app loses my favorites every other time I open it. I have to search for the bus and stop I want every single time.
Doesn't work on all stops 2/5
Doesn't work if your stop is close to the end of the line. It'll say there are no buses, and then say the bus is 2 min away, not leaving any time to walk to the bus stop....
Great app however...., 3/5
I loved this app but last week it started deleting my favorites. Very frustrating. Would've given 5 stars if that didn't start happening.
It's good and close to accurate but keeps erasing my favorites
Bus did not come when expected 1/5
By Will x3 Sam
There are buses that are not registered or have their GPS off rendering this APP useless.
I routinely check the whereabouts of the next bus as I walk to the nearest bus stop. One incident where the APP had the next bus as "At the terminal" (about 2.3 miles away), which takes about 13 minutes from the terminal to my regular bus stop, I went to grab a drink nearby and as soon as I got out, a bus drives right passed me (with people inside). The entire transaction took no more than 5 minutes.
The MTA couldn't even get this right! Big disappointment.
STAY CLEAR OF THE CLOSING DOORS
Love it 5/5
Network problem when there ain't 1/5
Keeps telling me to check my network connection despite the fact that I'm outside waiting for the bus.