MTA TrainTime

MTA TrainTime

  • Category: Travel
  • Release Date:
  • Current Version: 8.0
  • Adult Rating: 4+
  • Developer: Metropolitan Transportation Authority
  • Compatibility: Android
  • Links: Google Play Store
19 Ratings
$ 0

MTA TrainTime App

The official app of the Long Island Rail Road and Metro-North Railroad brings Train Time to MTA eTix. You can now plan railroad trips and buy tickets all in one place without having to switch between apps. Whether you’re new to the system or a daily commuter, make your trips as seamless as possible with: • In-App Tickets: Our biggest request! Securely buy and use Long Island Rail Road and Metro-North Railroad (East of Hudson only) tickets in the same app you use to plan your trip • Trip Planning: Check schedules, view track assignments, and see how full trains usually are • Real-time Train Tracking: See exactly where each train in your trip is, check when it will arrive, and follow it throughout your trip • Real-time Seat Availability: See the list of cars on your train and how full each one is for the best chance of snagging a seat • Alerts: Service alerts straight from the source, presented in the context of your trip • Chat: Text with customer service without leaving the app • Station Information: Check upcoming departures, elevator and escalator status, and ticket office hours • Trip Sharing: Send your trip details to friends and family

MTA TrainTime app screenshots

MTA TrainTime app reviews

  • The combined functions of TrainTime & eTix are great, but… 3/5

    By JaunDawg
    While combining TrainTime & eTix for the LIRR and MN are a great idea, I just updated and logged into eTix to bring my info over which it appeared to do - in part… Noticed in my past ticket history that two one way rides on the LIRR were activated on 8/16/22 (today) at 8:34pm (tonight) 🤷🏻‍♂️ I’m no where near a train tonight, watching a Mets game on TV at home! Did I lose two tickets or maybe the app needs some serious work.?
  • Please enable face Id for login 1/5

    Passwording in to the app as often as we're made to do is annoying. Please improve app experience.
  • Useless 1/5

    By nick_pat
    Hit the login button in the app and literally nothing happens. What’s the point?
  • Worthless 1/5

    By MattJTu
    When it worked, it was a nice convenience, but now I can’t even login to the app (I mean when I hit “login” nothing happens). Worthless. #Delete
  • Seriously flawed login handling, beware! 1/5

    By JA`S
    The app keeps logging me out (none of my purchased tickets available) just when I need to board a train. The only option is then to take the time to reset my password, but if I use the iPhone generated safe password the reset site does not provide a user name so any password in the keychain is useless. Really a serious failure.
  • Notable Defect 1/5

    By gotta go to kiosk now
    If you are creating an account for the the first time, and you want to use either apple or chrome to suggest a strong password, the app is not letting me finish creating an account. To the developers, when the strong password populates in the New Password and confirm new password fields, the confirm new password field displays an error icon (red circle with exclamation mark) with no explanation. Since you can’t view your password in either of those fields, and there is no option to explain what has been done wrong to produce that error, you have no idea what you’re receiving that icon. People using password suggestions from either chrome or iCloud may not be able to create accounts with suggested passcodes. 1 star because there’s zero explanation why this is happening.
  • Logs you out constantly - doesn’t play nice with password managers. 1/5

    By jmejiaa
    If you’re going to log me out all the time at least let me use a password manager. The app forces input for the login button to work. This will disincentivize proper strong passwords.
  • No surprise this is garbage 1/5

    By daniel92747483
    No Face ID. Have to manually log in every time. No beach pass deal for long beach either. So much room for improvement like everything to do with the MTA
  • Doesn’t work 1/5

    By jdhdjansb
    This app is barely functions. Always get a ton of error messages. Trash.
  • Super convenient 4/5

    By Kagbeni
    I’ve used this since the first launch and it has made ticketing very convenient. It is slightly cumbersome sometimes but generally excellent. I’m not sure why I get logged out periodically and for some reason it doesn’t save the password in my iOS Keychain which is a nuisance
  • Horrible App 1/5

    By emonshow
    This app is horrible. But MTA is ripping people off. How do you charge extra for peak hours as if you will be guaranteed a seat? The train doesn’t go any faster than it does off peak! The app will block you from opening if it’s after a certain time frame.. but if I paid for the ticket it shouldn’t matter.. but it stays open for three hours but you can only use it once.. I’m soo confused.. count your days MTA.. don’t download this app..
  • Tickets expiring 1/5

    By Emills129
    Couple month’s back I bought a 20 trip pass. Pretty expensive price tag. I was Only able take the train a couple times since then. Come to find out I have 16 trips expiring in 5 days. Whey would they expire? Seems like another big way MTA steals for there customer.
  • Great…when it works 2/5

    By Karique
    The app is great for convenience and skipping lines. But it doesn't work the frustration is two-fold. Its no longer convenient, and you’re now waiting on lines. It’s been almost a month and the app still isn’t working. Guess customers are not a priority. If and when the app gets fixed, to show us good customer service and a thank you, we should get a better discount for twenty rides, monthly etc. Give us an incentive to come back! Disappointed and frustrated!!!
  • Would give it 0 stars if I could 1/5

    By effym47
    I bought a 10-trip pass and have 6 tickets sitting in my ticket wallet. But MTA etix decided to sign me out of my account and kept citing an error code. I was for sure using the correct email and password (I have it written down). Then the “reset your password” function wasn’t working. I requested an email link 5+ times and nothing. Thanks to that, I had to pay $25 to buy a ticket on the train to commute to my job. Money is very tight right now and this is absolutely ridiculous. Don’t use this app to buy tickets.
  • Beware 1/5

    By docent111
    There are many problems with this app. One thing to beware of: Once you have bought a ticket for someone else on it, they MUST travel with you at the same time. There is NO provision to transfer a ticket to them electronically or by email. So if they decide to take a later train, they have to buy another ticket.
  • Cannot add a card. 1/5

    By heui jcjdhwi
    Brutal UX on this app. Try to add a second card. Got to My Cards and there is no option to edit current card or add a second - only delete. Fix this obvious bug.
  • Terrible 1/5

    By hfujcdtubxd
    Glitch caused me to activate 2 tickets. I cannot be refunded. I just lost $10. Sticking to paper from now on.
  • Forgot password not working 2/5

    By djt853
    Forgot password function is not working, which makes the app useless since there is no website to login/forgot password from. Otherwise, the app is generally fine for what it needs to be. Not amazing but whatever.
  • Inconsistent 2/5

    By JardiCee
    The app works fine most of the time, but will log me out and ask for a password if I don’t use it for a few weeks. The forget password function did not send the e-mail, so I ended up missing my train.
  • Reset Password Function Doesn’t Work 1/5

    By mctoast
    I enter my email address for “Forgot Password” and it gives me a message that “if an account is found with that address, you will receive an email to reset your password”, but, an email never comes. But then if I try to create a new account with that email address, I get a message saying, “an account with that email address already exists.” Of course, there is no place to contact support in the app either.
  • Worst app 1/5

    By Killadread
    This app is totally useless I ride the LIRR daily because I work for the Postoffice this is the third time I have been lock out because of unusual activity really I’m not missing money so what unusual activity they want you to activate your ticket weather the conductors scan it or not well I’ll just buy it the old fashion way if they don’t come I get to keep it useless app
  • Logging in is harder than it needs to be 2/5

    By chinyc87
    I only take metro north / LIRR several times per year. Every time I open the app, it has signed me out. Usually logging back in isn’t an issue, but today I tried and needed to reset my password. I sent in the “forgot my password” request but still haven’t received the reset email over an hour later after making the request.
  • Almost as much of a dumpster fire as the MTA itself 1/5

    By josh_od
    Garbage app, like actual trash. I don't understand how the TrainTime app can run so smoothly and then they have this janky, disgusting app. The fact that they released an update 2 weeks ago with "bug fixes and performance enhancements" is laughable, because it doesn't look like anything has changed. I've sent complaints and reviews in to the developers themselves, but they didn't believe what I said was happening. When you activate a ticket, probably one of the biggest functions of the app, it freaks out. I've had to press activate several times to get it to actually activate. Sometimes it actually activates, but then after a few seconds magically reverts back to not-activated. The multi-task iOS feature is worthless here, because the second you leave the app, it crashes and restarts. This is a PITA because you activate it when you get on the train, and by the time the conductor comes around to check your ticket, you're sitting there awkwardly waiting for the app to open up again and wasting everyone's time. Purchasing tickets is a nightmare here. The format is outdated and just doesn't make sense. I don't understand why you have to select between "single" or "multiple" tickets before you actually buy them. Like you could just completely remove that step and it wouldn't change anything, just give everyone the option to buy multiple and then you can still buy a single. This shouldn't be that difficult. This app needs a lot of work. I'm sure the developers at an agency like this are overworked and underpaid, and I'm sorry for that, but please fix these problems.
  • Won’t let me download 1/5

    By Deftgosling140
    Won’t let me download pls fix I have to use it for tickets you dummies
  • barely works 1/5

    By DancingAndLive
    almost every time i take the metro north, i end up buying paper tickets because this app freezes while trying to purchase them. provides frustration more than anything else!
  • Horrible App 1/5

    By Hyfddv
    I have been using this app for a while. Every time it needs me to sign in which sometimes doesn’t work for no reasons. Tried to pay with my debit card through Apple Pay which worked in the past. This time it didn’t even though there’s nothing wrong which my card. Had to buy a paper ticket. Get it together!
  • Logged out twice with active tickets 1/5

    By K79799
    I was logged out twice from the app. The usernames and passwords not saved. Lost $ and active tickets from lost accounts.
  • STK error 1/5

    By whaadya2
    The STK error renders the app useless. Trapping my tix and not working unless connected To WiFi. There seems to be no diagnosis, no communication & no fix?
  • Fix. Your. App. 1/5

    By Thirteen<3
    This app doesn’t let me purchase tickets on my phone. It says my phone doesn’t have network connection, but literally everything else works perfectly fine on my phone.
  • Needs Face ID 3/5

    By Jcoona
    Often enough I’m logged out of the app. It’s hard to look up the saved password because it’s something like us-ride and not MTA (not something I’m going to remember day to day lol). Can you add in Face ID to log back in?
  • Keeps logging me out 1/5

    By Jomama341
    I have to log in every time I open the app it seems. UX doesn’t play nicely with password managers either.
  • freezes on payment screen 1/5

    By jik2105
    multiple times the app craps out right after i've entered all credit card details but before pressing submit. only way to buy ticket is to close app and start from scratch, pray it works a second time. odds are 50/50. big time waste.
  • The update made it worse 1/5

    By Ikongh
    Well the app was not great to begin with but this new update has so many glitches and dead ends. Wish there was another app but there isn’t
  • Great app! 4/5

    By ayelet c.e
    It’s better than waiting in lines and using money. It’s so simple!
  • no way back 1/5

    By pinocchioj
    There is no direct link from Ticket Wallet to Home. Very unintuitive interface.
  • This App policy’s is the worse 1/5

    By Maxwell-5
    Don’t waste your time with this app. Soon or later your account will be blocked and you have to go back and get your paper ticket to avoid frustration and overpayment purchasing ticket on board because your account was blocked. Keep on wasting paper just because the MTA is taking your money by blocking accounts left and right.
  • Not great. Use another app to buy tix. Oh wait. 1/5

    By ameriklyn77
    Not user friendly. Payment doesn’t sync well with ApplePay. Honestly, a functional app from the MTA would be weird anyway.
  • Wont process payments 1/5

    By postalpigmy7
    I need to use this about once a month anymore and I get that the app kicks me out due to lack of use, but now it’s not accepting payments
  • Only works with wifi 2/5

    By Nuliaaaaaaa
    i’m not sure why but i can only purchase a ticket when i have wifi.. does that happen to anyone else ?
  • MTA strikes again! 1/5

    By Hotspuruey
    The usual, hapless MTA mess. For years, the app hasn’t worked with new iPhones unless you’re on a cellphone signal, but the developers (I use the word charitably) have now excelled themselves: Now the Login button doesn’t work. This app is laughable. Just use paper tickets.
  • No longer works well! 2/5

    By burhtufxjvxh32967
    App worked well for last 18 months but no longer easily connects to internet regardless of carrier. Recent "Big fixes" killed it!
  • Fix the login 1/5

    By thelightbulbsun
    Every time I open this app it logs me out, and the latest feature they broke is using the login button in the app. Great - now I can’t use it. It’s for using broken New York infrastructure so I guess it’s fitting this app is now useless.
  • Barely works 2/5

    By worst_itunes
    Keeps logging me out. No ability to use Face ID instead of password to unlock quickly. Can’t add tickets to wallet. Conductor gave up on me while I was trying to get back into the app. Depends on active Internet, so if you’re in a spotty area, your tickets are useless. Please fix!
  • Just stoped functioning 1/5

    By MuppyB
    I Used this app many times with absolutely no problem.Now all of a sudden today, I tried to use it and it’s no longer using my face ID. Face ID is just not an option even though I checked and I have this app turned on for face ID. Then I try to set up a new password because I forgot my old password since I never used it. It wouldn’t let me set a password either. What a piece of garbage this app became!
  • Do not buy if going on a late trip 1/5

    By Coleman134
    The machines won’t check you in and now I’m stuck with 2 worthless tickets…
  • Why are there separate apps for buying tickets 1/5

    By ChuckyNuts
    There is one app for tickets, another for metro north train times, and another for LIRR. Are you serious? Can you please combine and make tens of thousands of people’s lives easier?
  • Peak vs off peak not clear enough 4/5

    By dfreedy
    Suggest making the peak tickets a different color or otherwise do something that makes it more obvious that it’s not off-peak. It’s far too easy to mistakenly use one instead of the other.
  • Stupid 1/5

    By Keysz03
    The layout of the app makes no sense. Just as inefficient as the MTA
  • Disappointing 2/5

    By 10001sosho
    Takes too long to load. Freezes out of the blue and then you’d have to reload it. Reloading process takes a while. Do not rely on this app if you have a last minute ticket to purchase. Complete useless