Bath and body app and products 5/5
Absolutely in love with this app and all the amazing products I’ve ordered over the last few weeks through the app!
Ningún beneficio por tener el App 1/5
Tengo la aplicación instalada en el celular, sin embargo ustedes no me envían las ofertas mensuales que a todos los demás usuarios si les llega.
What the heck!? 1/5
Every time I try to set it up it says it’s not available in my area? This has been going on for a couple years! All I want to do is shop! I don’t get it!?
Bath and Body Works 1/5
I couldn’t use the app because it kept continuously looping to sign up for the promo
App not in my area 1/5
Now I understand where everyone is coming from! I signed up and the app is not available in my Area, but there’s a store 1 mile away from my house 😂 I spent over $3,700 during this pandemic with no coupons No discounts no nothing. Over $3,700 in straight C A S H. BATH AND BODY WORK GET THIS APP WORKING FOR EVERYONE.
I’m so disappointed 1/5
Honestly I was really excited when I found out they had an app and decided to download it. It is EXTREMELY INFURIATING that they don’t have it in more than 10 states. Everybody stop saying don’t be so dramatic,chill,calm down. It’s really annoying having to go in store to get stuff in the middle of a pandemic I choose online shopping because it’s safer and this is annoying please fix this soon! - Linda
Still not available?? 1/5
How many years does it take to roll out an app? I could care less about the rewards, I just want to shop in the app.
Don’t have it available in my area... 1/5
By ELIZABETH PREPETIT
I live in NYC.. I would love to see this in my area because I buy so much stuff from bbw... I’ve been waiting really long as well
Love walking by this store it smells amazing. Stocked up on a few items and the deals were great. Will be coming back for more 😊
Never smelled better!!! I got lotion and my skin has been glowing ever since.
Hi I know this is unfair but please make this app available in everywhere! I have my birthday coming up and I was looking here to see if I could get something free for that day and this app is not available in my area! Like why?!? Please please please work on getting this app out for everyone because I have a b&bw not even 15 minutes from my house and I can’t sign up for this stupid app.
Courtesy Counts 5/5
By Joyces Choice
Every Bath and Body store I hv shopped in allows me to hv a comfortable and speedy shopping experience....
It’s great to hv a person at the door to great and ask if you were looking for something special.... She directed me to the 1st place I wanted... that was very helpful...
The stores hv employees to answer a question stationed throughout the store and the people at the registers moved quickly ..and were friendly...
During these COVID19 TIMES ... Shopping is stressful but necessary and I really appreciate the consideration given us that Bath and Body has staffed their stores so we feel safe and still enjoy our shopping experiences...
I will not shop on line so going into a store is important to me...
I hv family in different cities and shop in these stores and applaud your stores and staffs in : Santee, Ca..., Aliso Viejo, Ca.,
Followed by the stores in the Malls in Mission Viejo, Ca, El Cajon, Ca., Mission Valley, San Diego , Ca...
Thank you for picking wonderful staffs and managers, beautiful displays, great smells in the store, keeping very clean stores, and terrific products ...
I am a very busy person.....a fast and pleasurable experience in every one of these stores...
~ Joyce S.~
Great program 4/5
This is a great program, but if you’ve accumulated points and move to another state that doesn’t participate, you’re stuck just sitting on the points. Reward programs should be available to all shoppers.
Bath and Bodyworks in Montebello 5/5
I love the bath and Bodyworks in Montebello !! 😃They’re very helpful attentive and professional and will come back for sure .
I needed help and customer service shunned me 1/5
I called because the coupon didn’t work. Girl ignored me and hung up on me. I called the 2nd time. I was supposed to get credit back on my card and it still has not showed up!
Not a happy customer!
Why not in Texas? Here in Texas I earn points but can’t use the app to redeem rewards! That stinks! 5/5
Love B and Body Works 5/5
By The Hurtigs
Have been buying since you opened your stores. Body butter, body creams, body soaps, and foaming soaps. Never miss anything. Now that I have retired and on a fixed income I am unable to buy like I used to but I still keep my shelf’s stocked. Our kids make fun of me. Our daughter gets boxes of BBW all the time. Her shelves are more stocked than mine. Keep up the good work, Cindy
I love this app! 5/5
By Roddy's wife
I am so excited about this app, I love that I get free gifts and that it rewards my spending. 😊
Wouldn’t Even Register 1/5
I tried several times to create an account on the app. I don’t have one at all, just to clarify. It said the rewards program wasn’t available in my area.... then took me right back to register for the rewards program. No “X” , no home button.
Need a Points History 4/5
By Sassy pants smith
The app is typically great. I love the points/rewards system, but it’d be great if I could see my points history. Sometimes I’ll shop and can’t tell if my points were added to my account or not because I don’t remember what the balance was prior to shopping. Please add this option.
Updates my acct not updated no rewards no birthday I support this company 1/5
By susan ace
Doesn’t even work 1/5
This app is bugged or something. It’s been like this for a year, that I know of.
I’m confused 2/5
So I made an account and it said I’ll get an email when I could use it and I never got that email and I made the acc 3 days ago???
Do not buy online!!! 1/5
Regardless of holidays, covid, whatever....I ordered from other places all month long and got every single item from other stores all over American on time. I ordered from Here and I have yet to receive what I ordered in tracking it doesn’t even show where it is anymore, and I get no where with customer service. I will NEVER order from here again!
I think it’s crap that we are in the year 2021 and you don’t have an app for people to use. Shame on you for dragging your feet on technology!!
By dragon mania lover 28
You literally can’t even have it in some places that you live how does that even make sense you should be able to have the app no matter what they won’t even let you sign in if you live in certain states I live in Missouri and this app is trash and very confusing!
Cool 😎 5/5
It has taken me five weeks to try and get a password reset. I have called three or four times and spoken to people. The website is so poor. I am not a techy person, and it has been so difficult and so frustrating and I have spent probably four hours of my time on the phone not to mention all the time I’ve spent trying to reset my password. Someone needs to get something done about this it is ridiculous
Actually Re+.^ded 1/5
App only works for select states. Can’t even get past the stupid f—king sign up to shop. Actually f—cking re+.^ded
Awesome Customer Service 5/5
Always has the best customer service. I appreciate the staff so much.
By conejo 🥰
Amo todos los preguntos 🥰
So Pleased 5/5
I’m really pleased with the service that I received.... will forever shop with them
Best product ever 5/5
Just loving my candle purchase and the wonderful throw I’m getting.
Love it 5/5
By mrs tracy 44
Been buying from bath and body works a while now. Love the smells and the sales..
By احمد بن مطر
التطبيق لا يعمل و يوجد به عطل ، وعند الطلب اضطر ان اذهب الى موقع قوقل واسجل دخول ومن بعدها اختار الطلبات .
I COULDN’T EVEN LOG IN THIS STUPID APP 1/5
By jdje dmdjdj
So I was trying to log into the app cause it locked my old account so I was trying a new email and every time I went to make a password it would not show the keyboard or it would put the strong password logo over the password tab and I couldn’t put a password and it’s not my phone cause I had no issues logging into other apps like this one. So it’s not really the products I loveee bath and body works, but this app is ridiculous.
Not available in my area 1/5
Wish the App Store just wouldn’t even let me download if it’s not available in my area. Would be willing to forgive if this was a new app but can tell from other reviews that this has been an issue for at least a few years. Just seems kind of crazy for how big this company is.
RE: APP 5/5
By Buffy Basoon
Love the App.
Would like to see more deals, free shipping, and what you put in your shopping basket to save.
Not available in my area!! 1/5
I’ve seen this app on the App Store about 2 years ago and I was so excited! I love Bath and body Works in their products once I saw the app I thought it would be a great way to get products discounted, deals etc. but when I signed up and put my zip code in they said that it wasn’t available in my area! This was very disappointing I waited and waited for the app to be available in my area but it still isn’t! I think this app would be great but it isn’t available to all bath and body works customers which isn’t fair at all! When will this problem be fixed??
Thank you Bath and Body Works...enjoying my three wick candles!
Like the app 5/5
By Honea blue
Like the ease of the app and how easy it is to use. 👍🏽
Bath body works 5/5
I love this store is one of my favorite, especially when they have their semi sells this is great.
Stood in line at the Carlsbad mall this is the third day I’ve gone back today I stood with a friend for one hour and 40 minutes in order to get into a store that is supposed to accommodate 10 including employees. When we got inside we found a total of six including employees that was number one the lines were her Renda ‘s. When I got to the cash register the only reason I went was that I had $16.50 left on my reward money and it expires tomorrow night December 31. When I got to the cash register and I opened my bath and Bodyworks all my money was gone and the date was still wrong on my ending time. When the girl originally entered my information when I started this program she put in the wrong year or your computer excepted the wrong year. I have tried to change it three times and I have had no luck. My account is under Lori LORI Johnson JOHNSON my phone number is 760-757-5954. I would appreciate my money back on my rewards that I haven’t used and I would like it to go into 2021 as I am not standing for another hour and 40 minutes only to get told my money was gone. Thank you for your attention to this matter I appreciate it
HORRIBLY RIDICULOUS 1/5
YOU CAN ONLY SIGN IN/UP IF THIS IS AVAILABLE IN YOUR AREA!!!! I DON’T KNOW IF IT’S MORE FRUSTRATING OR ANNOYING!!!! IT REALLY REALLY MAKES ME ABSOLUTELY ANGRY!!!! MAKE IT AVAILABLE EVERYWHERE!!!! CAN’T EVEN USE THE APP BECAUSE IT’S NOT....I REPEAT....NOT AVAILABLE TO ME!!!! 😡😡😡😡
What’s not to love!! 5/5
By Lady Bella from Chicago
I love everything about the stores.....From products to promotions, to display layouts.
It’s my saving grace....
I’m don’t order on line... I much rather come in and embrace the Ambiance and atmosphere...
I love to smell and experience different scents... Can’t do that on the internet.
What’s the point? 1/5
By Annoyed & Frustrated AF
So this app is only available in 8 states... 8 out of 50states... USELESS
By Rhonda 1972
I love this place .So much to pick from
I love taking my granddaughter here
I live in a city without a BBW store. I am a nurse and work night shifts. I’m disappointed that only bits and pieces are discounted in the online sale as it’s hard to make it to the in store sale. COVID is high on the rise, yet only certain things can be purchased online?
So why is this not in Alabama??? Everytime I do my zip code it says not available