Worthless 1/5
By ugh, no nicknames available
This app is worthless and you can’t even use it if you don’t live in the “test market” area. This is so stupid, why can’t it be open to everyone, and what about online customers?? Don’t even bother downloading the app if you aren’t in one of the select “chosen” areas.
GETS ME MAD 1/5
By Cancelled😌✨✨
YALL NEED TO PUT THIS FOR EVERYONE, IVE BEEN TRYING TO BE ON THIS APP FOR A WHILE AND IT TELLS THAT IT IS NOT IN MY AREA YET, MAKE THIS APP AVAILABLE FOR EVERYONE ONE, PLEASE
This App is only for some... 1/5
By jodyc411
I seems that if you don’t live in one of the selected places, you can’t use this app. Why would a store create an app that only selected customer can use?
Offers 4/5
By Bree6713
Love most products by bath and body works. But. When. Offers come. Half the time. Can not process because tells me my card was declined! Then very next day. The offer is over. But the card works!!
To all who works there! 5/5
By 1330R
Everyone in the store are very professional they all ways greet you with a smile the lady’s are very helpful when you enter bath and body it is very and warm and inviting ! Keep up the good work.
Help 1/5
By customers grief
Keeps telling me this isn’t eligible in my area. I don’t get it! I love this place, and Christmas is right around the corner. I need this app. I’m not eligible?! What in the world?
Solid money saving app 5/5
By VegasLife21
Nothing better than easy to use, money saving, automatic coupon loading, beautiful app. Love love love.
Couldn’t sign up 1/5
By Rachel1380
I couldn’t sign up for the rewards because it’s not available in my area which is very disappointing and it’s been this way for a year or so and I thought the issue would’ve been fixed by now but I guess not.
Not Happy 1/5
By Tiaira Aane
They need to make this app available in New Jersey!
Dose not work 1/5
By bambi000000000
Dose not work in all areas
Review for app 1/5
By henrytj678
I think it stinks that my zip code cannot join membership rewards! I buy a lot of your products and should be appreciated more!
Scanner 1/5
By bubblez0678
Scanner don’t work for nothing ....
Not available in my area? 1/5
By anschnitz
Why can’t I get in in my area? I have 2 separate bath and body works each less than an hour from my house. Why is this not available in my area? I live in New Jersey it’s not like I’m out in the Boonies. It’s pretty disappointing :(
Horrible 1/5
By pickfloyd
This app wouldn’t let me sign in to my account because it said nothing was available in my area. But I tried to put 2 different areas like Knoxville and Nashville but it sill would let me login to my account. But when I went to the website online it logged in perfect. I WOULD NOT RECOMMEND THIS APP. I wouldn’t even give this app a one star. If I could I wouldn’t put any stars at all
Beating the crowd 5/5
By fragrance 365
I absolutely love the ideal to be able to shop from home and get all of my favorite fragrances
TOO EXPENSIVE 1/5
By liztherat
Y’all are basically scammers. Explain how we have to pay $30 for ONE candle. One little candle, huh!? Even though they’re in still they’re SO expensive. Y’all need to check y’all selves before you get money from me, cuz this ain’t it.
Disappointed 1/5
By ErickaDarling
I have been waiting for 3+ years for this app to be available for my area. I don’t understand how it can be always in a testing phase. I love Bath and Body Works products but am extremely disappointed in this app. All major stores such as this, have apps that can be accessed no matter what area a person lives in. BB&W needs to get with this times! Because of this I have gone to other stores such as Victoria’s Secret and Pink!
Need efficient re-stocking on popular sold out items 5/5
By enzyme gel
Nah
Shopping 1/5
By cecemamilove55
Why the hell the app take me to the internet page cannot even shop on the app there no need to have this app 🤷🏾♀️
Excelente 5/5
By Chusca 5
Me encanta
I love the stores 1/5
By pmsce00
The only reason why I gave them a 1 star was because I can’t even get on the app to shop or anything. Collect any rewards, very difficult to deal with so I just deleted the app. I guess maybe it a good thing so I don’t spend a lot of money, 🤷🏼♀️
Horrible 1/5
By reggido
It won’t open. Wants me to sign up for a membership but of my location I can’t. I just wanted to use it to shop and it won’t
Dumb a** app 1/5
By Bye ho
This is the stupidest app ever!!!! This app is so dumb like why can only select ppl use the app bath and body works is a piss poor company hope y’all go bankrupt stupid 🗣🗣🗣🗣
Unavailable in my area??? 1/5
By 2020EML
So yeah kind of sad here that I just downloaded this app to get to the end submit button to find out the rewards isn’t available in my area??? Why not? I spend quite a bit of money within this company and so does all my friends and family.... BBWorks please explain!
Would love to use it... 5/5
By Brookeelainee02
This app isn’t available where I live, so it is pointless. I would love to use it though, please make available in Maryland
When will this be available in Arkansas?? 1/5
By Peytato3
I love bath and body works AND white barn. But when will I be included in what seems to be an exclusive app
No service in my area 1/5
By rxaermom
Upon downloading this app, I read all the reviews. I, myself, LOVE BBW! HOWEVER, it’s been at LEAST 2 years since they started this app and Louisiana STILL ISNT available! I mean fortunately for me there are several stores in my area that are just a few miles so it’s easy in and easy out. BUT, with a pandemic in mind, ALL of our stores are closed so now I have to shop online. I would just love for this app to be up and running in ALL states just like ALL other shopping apps! And NO, I’m NOT whining or crying g about it, I’m JUST pointing out the obvious!
Miami 5/5
By Gicamia
Please test this app in Miami!! I want to use this app so badly!!! Great and easy way to keep your clients close ♥️
Nunca a funcionado. 😡 1/5
By solecito123
Tengo tiempo intentando usar el App.
Simplemente porque el programa de recompensas no está disponible en mi área no la puedo utilizar.
Me parece un desperdicio, aunque la opción de recompensas no esté disponible en mi área de cualquier modo deberían dejar utilizar el App.
Ya que es más fácil navegar y hacer las compras en una aplicación que por el navegador de internet.
Por mí parte no recibiría ninguna estrella hasta no arreglar ese defecto.
Difficult to add your rewards 3/5
By Rocio Tanksley
The app is great to make ref purchases but when you want to apply your rewards it’s not that easy. I always end up purchasing on my desk top...
Confused 1/5
By confused 1972
I don’t understand how my daughter who is 3 minutes down the road, has the rewards program and I can’t get it. Is it because she signed up in store before COVID hit?
App not user friendly 2/5
By big yankees fan
To Whom it May Concern,
I am a new user of the BBW App and as I am navigating through your site I’m having a problem, with searching from screen to screen.
The problem that I am having is, after I entered my email address to receive free promotions, I have to click on the, Privacy policy link in order to shop. If I choose not to click on that link, the app won’t allow me to navigate to any part of your site.
I am a big fan of your stores and can’t wait for my next trip to pickup some more of the good smelling soaps I’m just having a problem with the app.
Thank you for your Time.
Jonathan Williams
All time favorite 3/5
By Tamietha
I have been a loyal bath and body works customer for years. But once the older scents had left and they brought new scents, I have not indulged. I still like to go online and purchase classic scents because those are and always will be my all time favorites!
Not a working app 1/5
By mmmmmmmmmels
This app doesn’t work at all! I enter my email and password and it says I can’t do anything yet. I can’t even buy the products on an app anywhere. Is there not even an app to bug your products. That’s all I want really. I could care less for the discounts. Just give me a way to purchase your items from my phone. I’m very dissatisfied and disappointed in this app.
The best 5/5
By snaxxatron_
I love me so bath and body works ... I have almost every flavor there is ... we need a girl ocean I love that scent
Can’t access! 1/5
By xrayshelly
The only people this app works for is those in the test group. Too bad for everyone else. C’mon B&BW, get with the program and make this available for all!
Good 5/5
By lexu3689
Its nice to look at for the deals but however I wish you could shop on the app
An App actually worth having 5/5
By Mima 830
It pays off to keep on your phone :-) Savings you don’t want to miss out on!!
I love my b&bw! 5/5
By Lmnopig
I love b&bw with the many products with the different scents. It makes you smell good and depending on what you need for skin, it helps the skin become smooth and have healing nature ingredients.
Love shopping here! 5/5
By VanaticGaming (johnny41())
I just love Bath and body Works. They have done a fantastic job during the COVID-19 pandemic keeping all of us safe. Cleaning the checkout area as well as the machines that we swipe our credit cards in. The staff are always so helpful and knowledgeable about the different sense. They maintain social distancing as well as limiting the amount of people in the store.It’s the sense speak for them self. Up the good work and thank you!!!
Release to all markets 1/5
By Johngiii
This has been a test for over a year now. Why hasn’t this been released to all markets in the US yet? Get it together.
Not Availsble 1/5
By BabsW209
I’ve been trying for over a year to use this app. I make several online purchases and would like the convenience of the app, but it keeps telling me it’s not available in my area. Why is it available to download if it can’t be used???
An poor effort 1/5
By Skys_s
This Application is not User Friendly, it’s not not match with this Device which is also no user friendly. Navigation, clearity, and ditation is the all in Worst.
Hello 5/5
By trisha0027
It’s nice going to shopping at this store.
Loving B&BW!!!!!!! 5/5
By Sandy B5611
I can’t walk in the store or go online without going a little crazy. It just sets the mood and I want to go home and have that same atmosphere there that I have when going into the store. The smells, make me just want to relax and curl up with a book 😊
My daughter and I absolutely love B&BW ❤️
Lost multiple rewards 1/5
By Snowlyf
This app is essentially useless for me. I’ve lost 4 rewards now. They’ll show on the app, then vanish before the expiration date. I even screenshotted the last one. It expires at the end of Nov. Opened the app to use it (September 29) and it was gone. I’ve contacted customer service regarding this and gotten absolutely no help. It’s frustrating earning reward points only to have rewards just vanish.
Very upset 1/5
By T.baby love
I shop there all the time and I have never gotten my birthday gift and then I have to get sometimes to listen to someone tell u that they can’t give u ur rewards I am a shopper but that spends 200 on my shopping trip every time but it’s ok I hate to say I will stop shopping but u have to do something when companies don’t stick to there policies
App 5/5
By B&BW❤️
I love the Bath and Body Works App! It’s so amazing . I love the fact I’m updated with sales and promos without having to the website.
Chile- 2/5
By j-nation🤍✨
Hi !!! I live in Missouri and it won’t let me like get on if you know what I mean Buy that and I was just saying let everyone or let the states get on ,I think they working on some bugs but hopefully this makes sense thanks for your time reading this I am yeah,two star.
