Wonderful 5/5
By Drewchainz44
I love sem-anual items, i save mor than $200. Bucks.
Love my bath and Bodyworks family! 5/5
By Cali Sun Fun
In SoCal we are like family at our local stores… Look forward to seeing each other share our days with each other and always ready to lend a helping hand…
Everyone at my stores in Brea California are the best… Always willing to take time out of their day for us not just as customers but as family and friends…
So many Great products and love my rewards of course!!
Keep it coming bath and Bodyworks…
You’re doing great in this time and I want to give you my many thanks! 😉☀️💕🌸🌼🌺
Waste of time 1/5
By akeematlg
You shouldn’t have to take the time of creating an account only to find out that your zip code isn’t in the test market. Pointless.
Hard to get to online sales 4/5
By Jeanne Fent
Easy to find your rewards and offers but hard to then shop. Other shopping apps are easier to use.
Confused 3/5
By Aalayjaaa
I’m confused as to why I have to be eligible for an app. I shop in Bath & Body Works 3x a month I love the store but having to get an email to see I’m eligible is odd to me. Just an opinion..
Confused! 1/5
By jailadierra
Everytime i leave my cart it delete my stuff !!!!
Review 5/5
By Lakel76
I love Bath and Body Works
Can’t Login 1/5
By AnaA81
I am unable to get past the login screens.. after it gives me a message that the rewards program is not available in my area, it loops back to the beginning.
:(
I just wanted to shop...
Just Plain Awesome! 5/5
By Cee-Em
I’ve been a loyal Bath & BodyWorks Customer for decades! Whether I go to the retail store, or shop online, it’s always a great experience! Thank you.
Terrible app leaves you stuck if not in select zip code 1/5
By brchic!
This app is one of the worst I have encountered. It makes you sign up for something, and if you don’t live in the “select” zip code, it leaves you hanging so that you can’t easily go on to the rest of the site. While not completely worthless on my cell phone, it is on my iPad. Took quite some time before I realized you have to go to the privacy policy to get out of the “not in select zip code” screen. Please spend a couple of bucks and hire more experienced app developers. I would love to use a more inclusive app that likes everyone’s zipcode so that the access is easier. I order from the website often. I would probably use the app even more than the website if it worked more appropriately.
It’s not letting me log into my account 1/5
By Licia Kim
I’m sorry for the low rating but I made an account and now I can’t even get into it, and i don’t understand why it’s not letting me. Can you please do something about it
Thank you 5/5
By kraze321
Staff was amazing nice and professional.
“Not available in your area” 1/5
By PotatoesPotatoesPotatoes
Funny that I got told by the cashier in the store to sign up for the app, but when I try it tells me it’s not allowed in my area. Straight up horrible app and program.
GA 2/5
By jennmd78
In ga bath and body works and could not use app
3 YEARS OF TESTING THE SAME 4 AREAS!!!! 1/5
By Lilbit3685425
1st off I live in Northern California San Francisco Bay Area.....how does the Bay Area not have access to this app when you have stores all over our area? Every time I go I spend no less than $200 and for the past 3 years you’re still testing...is your app that horrible or are you just catering to a certain kind of people? I would think due to COVID you would be smart enough to fully expand the app
Annoyed. 1/5
By Ayyoroe
I can’t sign into the app at all. I’ve tried multiple times and it just keeps directing me to the “sorry” page. So it’s a one star for now.
Can’t use the apps 1/5
By M3llipoo
I can’t use the apps or sign in. It looks like I have to joint the reward program, so be it. I joined, but it’s not available in my area. Why do I have to join the reward program? I just want to do online shopping. Simple. It’s not a useful app.
Terrible App 1/5
By Trout1989
The app says there are no rewards available for my area. I used my zip code, and then I used a Phoenix zip code and it still said the same thing. Never have gotten it to work. Tried downloading it multiple times.
When are you expanding your locations! 3/5
By Bernadette1020
I would love to rate this app, but unfortunately I live in a small town in Ohio, and it still doesn’t work?! Just wondering when you are expanding 👍🏻
No rewards program in Houston 1/5
By VeronicaTimothy21
This doesn’t make sense! I live next to 3 shops within a 10 miles radius one is in the Willowbrook mall by me zip code 77379 with 2 shops on 1960 I shop about 100 dollars worth twice a month and I still don’t have access to this app in my area! What’s the whole point of this app if everyone and loyal customers can’t even use it !! Forget about y’all points and why your email is being used for spam mail instead
DO NOT GET APP!(BROKEN) 1/5
By alyissa003
The app would not even send me a verification email when I signed up! I am VERY upset with the app!I tried MULITIPULE times and still no email! 100% do NOT recommend!i think it may be a scam for money,reviews,and more!they prob just buy from bath and body works and sell for more expensive and make expensive shipping!?😑DO NOT GET APP!💩🤮🤮
This is so frustrating!!! 1/5
By Jm444jvdrbf
At first I thought it was a problem on my end but I guess not. Apparently I’m not the only one having issues with not be able to get into the app. I’ve never been able to get into the app which is really frustrating because I love B&BW.
Rewards disappear 1/5
By Rob lazar
Or They took away your rewards in purpose or the app does not work properly, I’m trying to contact customer service by email from the app, since by phone does not work, customer service representatives are rude and don’t help, but doesn’t work either, my rewards had been disappeared for three times already!
Once I called and they put it back to me, second time it was only one out of three and now two, I’m deleting this app! More room to my data!
Unavailable 1/5
By mommyof2bestbabies
Make this app available to everyone. I understand the trial run and all, but you can have a trail for appropriate places, but a regular shopping by experience for everyone else. I love bath and body works and with this pandemic it would be so much easier to shop on a app then through the website. Please change this then I’ll update my review.
Disappointing 1/5
By AbbyCWC Spy Ninjas🥰🥰
I love bath and body works but I think it is very disappointing that I am not able to shop. I live in Texas and it is saying my state is not valid. I really wanted to shop but I can’t.
Confused 1/5
By lishbutt18
It’s not letting me on this app some one please help I can’t even look up my orders and I do have an account
مشكلة 1/5
By ام حسام90
البرنامج مايقبل تسجيلي عن طريق الايميل
Over a year wait and still nothing 1/5
By Slayla333
I understand this app was undergoing a trail run that’s limited to the public. However, it’s been over a year since this app has been released and I still haven’t been able to use it. It always kicks me off sign-in and says I’m not at the right zip code. I love this store and I love the idea of being able to order from home. (Especially with the pandemic going on.) I’m hoping soon this will be available to everyone, not only a select few.
Quality product 5/5
By pizzadevourer
I am giving you guys a 5 stars because my wife has this lotion from you guys called dark kiss. I got sunburned and just wanted so lotion to cool it down. What I did not know was that there was aloe in it!!!! It feel so good and it smells even better
It’s ok 2/5
By sosatisfying
Keeps refreshing when I log in but the scents are great
Sad 😢😢😢 5/5
By RACallejo2015
I’ve been shopping at B&BW for years and I’m a fan of all their products. I recently read an article where Bath & Body Works is one of 10+ stores that will be closing in 2020 if this is true then I’m very blue in the face as we speak.
Rewards 4/5
By Blesila
I purchased a lot already but still my points are not changing?
Still testing?? 1/5
By elianntx
This app has been in the testing phase for over two years. Ridiculous.
Can’t use this app 1/5
By Pamalama1961
It won’t let me shop on this app because the rewards program is not in my area. I can still buy online and will use Rakuten for my discounts.
Happy customer 5/5
By ejh316
I’m very happy with items I’ve purchased and will continue to purchase from this company. Thanks
I know they are testing but... 1/5
By #colortherapysupfan!!!
Look, I know they are testing this app but still, it’s soo annoying to not be able to use this app which has been on the App Store for over a year now. If they only want certain areas to be able to use this app then they should not have it available for everyone else to view.
What is the problem? 1/5
By No app in Ky
It’s been at least 2 years and it looks like this app is no further along.
I Agree with Minecraftpsycho77 1/5
By Judijack
I would just like to be able to order products from this site and it won’t let me ... just keeps asking me to put in my email, etc., then informs me that this promotion isn’t available in my area ... it’s been how many years since it was first started? 7, 9 years? But actually I would like to order my products from the site! Why have it when it’s only available to a select few? Send out an email to those that have access to it.
I spend a lot of money on Bàth & BodyWorks, would like an easy access to the site.
Why 1/5
By its 2020, come on now
This app is always unavailable. When will it be accessible to everyone?
Not Working 1/5
By Ivanhoe1955
I downloaded this app and when I try to register, I get this message: Oops, something went wrong. I’ve tried multiple times to no avail.
It’s not available 1/5
By Boxing fish
It’s not available in my part of Florida.
Not good . 1/5
By clown checkkk
I tried to put in my zip code and it keeps saying it doesn’t support where I am
Not working 5/5
By ~ M I
I download it and signed in but it kept telling me that they sent an email but they didn’t and I kept signing in but still didn’t work it
You can never make it to the final checkout!! 1/5
By 2sad2rad_
everytime i try to check out, it tells me my card is wrong. i know for a FACT that I am putting both of my card in correctly. it is this apps fault.
App is only for rewards card and sales ads 2/5
By All_Usernames_Basically_Taken
I downloaded this app months ago because there was an in-store incentive but I’ve found no other use for it since then. There is no seamless in-app store to purchase the products, as if you were buying online. The app only shows you your rewards account number, points accumulated, and the number of promotions they have going on. If you tap on a sale, the app directs your device to open the store page on a web browser, meaning the app itself doesn’t have much function. It’s basically the app version of those email marketing ads. The only use I would’ve gotten was the ease of scanning my rewards card but even that function is temporarily obsolete because of all the closed stores during the pandemic.
Two stars because the app doesn’t claim to be any more than it is. At this point though, most apps do have that in-app store option so this pales in comparison by a wide margin.
Can’t authorize email 1/5
By Itawambaguy
I’ve signed up several times on this app and have yet to ever receive the authorization email that would allow me to access the app further than the login page. After more than a week, still no email.
Does not allow you to logon with your account 1/5
By anandcp
The app does NOT recognize your online shopping account.
It insists you provide it your phone and zip code. And then says rewards is not available in my area and refuses to proceed further.
Seems the app was created by someone who did not talk to online shopping.
Is this ever going to be available to everyone?? 1/5
By Ueaces12
??
same thing 1/5
By Liltte poop
i’ve gotten this app every year and it’s the same thing it’s not in my area
