Easy to use 5/5
Bad service 1/5
By Karyna Maldonado
Love the service for over ten years
It good 3/5
I have been with boost for at least 6 years and I do like them but if there’s a new things they don’t bother updating you. My daughter has boost and she gets 6g of data a month and I have the same plan and only get 3g
Treat Customers Like Trash 1/5
Once you use up the “bucket” of “high speed” data they cut you down to 2G. Which is like dial-up speeds. Can’t check email or do simple Google searches. I luckily have a second line and my Boost phone stays at home while I use an older device for actually reliable service.
I switched to Boost for a nice, expensive iPhone on a discount but Boost’s lack of anything resembling “service” has basically caused me to purchase an expensive paper weight.
In hindsight, I wish I would have paid the additional $100 to stick with my old service and not screw myself over by choosing Boost Mobile.
Avoid these guys at all costs! No company should be so criminal as to advertise unlimited service then slam you with dial-up internet. Like their “high speed” internet was ever anything other than 3G in and of itself. These guys are a joke and their “service” is total trash.
I can’t wait to switch back to my original provider.
Poor signals. 3/5
By DueDue oz
Poor reception. Entirely too much buffering. Always loosing the signal. There are times it takes 2&1/2 hours to watch one 45 min show. Very disappointed. 😞
No good service 1/5
Hardly any service in Northwest CT
My service doesn’t work in new areas unless I’m there for awhile even if I’m right next to a boost. Been worse since pandemic always get slow when my bill is due even if I haven’t left the house and haven’t use much data.
By janet crim
I have enjoyed the use of boost mobile but at important times I cannot access the internet
App functionality 2/5
This app has numerous issues with connecting and often times is unable to pull up my account information. It also has the issue of not updating to confirm that money was added to my account when I pre-pay. When it does work it is very easy to add money and pay my bill.
Never loads 5/5
By upset leaving
This app never loads for me. I have tried deleting & redownloading 3 separate times still not loading
This company is worth the investment!
I’ve boost for 6 years 5/5
I love boost never have had a problem with them always have been very helpful when I need them..
By ds nut
I can’t wait to cancel service with boost. Plan name should be unlimited buffering
By st. good!
Boost is dropped calls and to slow network 👎
Without service 1/5
By Aunt Nik Nik
I was without service for 8 days and in those 8 days I suspended my service. I was told by a customer service representative that i would get those 8 days back on my service since they were previously paid for, but when I called and spoke with a different representative they told me I couldn’t get those days back. So I’m paying off my phone and switching services. You all have the worse customer service I’ve ever experienced.
It’s how i pay my phone bill 1/5
You better fix your app it’s how I pay my phone bill so I would fix it because if you don’t you won’t get paid and I can go with out a phone.So I would fix your app if I was you
App is nice 1/5
The service is terrible! Specially at night!! I can’t wait for my payment contract to expire so I can change companies. New network is horrible. I DONT recommend switching to boost.
Data slow 1/5
Data runs out entirely too fast I do not have Wi-Fi so I’ll use my phone for everything I already have the $60 plan and within 10 days I’m adding another $10 on for data making at $70 a month I’m thinking it’s time for me to find a new phone service
Dropped calls! 1/5
As soon as I’m done paying off my phone I’m switching carriers!
Boost suxs, they don’t offer any deals or discounts for loyal customers
Wrong about unlimited plan 1/5
This is wrong that mentions unlimited plan. I pay $60 monthly. I hardly use any social media apps let alone any other app for movies; yet I get data usage alerts and service slow downs to almost no service. I am looking for other plans that really provide unlimited service.
Keydra Perry 5/5
By Kitty Perry46
Caller ID 1/5
By funcx kicb
Love the app!
By jonny tonto
Service is terrible
Boost Mobile 5/5
By Tru Ryder
Fair price, easy payment options, nice phone packages, good satellite connection and great customer service. What more can you ask for?
I use this app to pay my bill , and check my usage💯
Always a successful payment each time. Good app!!!
Price is very good, service is often slow.
Boost rocks!!! Never had a problem. 5/5
Been using Boost for years only problem was when I was living in Iowa
Señal molesta mucho .....se queda sin datos seguido
Pésimo servicio 1/5
By pesimo servivio
The best 5/5
Been with boost for sometime and I never have a issue with them
Star review 5/5
Good service I lose signal pretty often which is annoying but good quality phones
Fast payment. 5/5
By stereos roswell 30075
App hasn’t worked in months 1/5
Normally I love the app I pay my bill and do everything on it! But the last 7 months it won’t load it just keeps saying “please wait while we verify your account” I’ll wait 10 minutes and give up!! It’s been just horrible! And there is no way to trouble shot it online and to be honest I’m not calling to talk to someone everytime I need something!!!
Boost service 5/5
Great response time through one of there many connection options. They have several.
Boost and Photo payments 2/5
By Picture imperfections
I don’t understand the purpose of photographing your card if it doesn’t accept all of the information that’s raised one card. I would think that the only information to would go in manually is the cvv (just saying)
Boost plan user 5/5
Been w boost for well over a year. Never had a a problem, and I mean that. Usually people only leave reviews when service is bad, and I understand. However, boost has met my every need... so boost comes highly recommended from me
Last time I’ll pay for boost just because I need my phone I have to work and COVID it is hard to find time with everything to go sit down and get a new phone and service boost seems simple and like less strings are attached but In reality it’s just for idiots or drug dealers to be honest
Súper bien 5/5
Es lo mejor pago mi teléfono rápido desde la comodidad de mi hogar . Excelente me encanta
By boosty user
Just overall terrible service dropped internet all the time calls drop I’m currently looking for better service
No help with boost payment 1/5
Inwas struggling with
😀 QUICK AND EASY 5/5
By PYNK 🥰🎯🅿️
LOVE IT FAST AND convenient and no ChargeQUI
Internet Bogarts 2/5
After being a customer for 10 years , I Went from true unlimited internet ($50)to half a month of “unlimited”($60) , no biggie bought an internet provider/router/booster/extender then reduced my bill to $45 and will get it down to 35
Service Is Great 5/5
While others have come and gone, Boost is kicking it with new plans. I am happy I found this, indeed.
Bad service horrible signal!!! 1/5
I have tried calling I have asked them to help me with this issue they want me to troubleshoot my phone I have already did that countless times I am wasting my time and my money I spent over $350 just the start up with you guys and I barely get signal and that’s after paying $50 a month faithfully for the last almost year or better yeah I lost a customer find my way about it anybody I know with the service I will tell them to leave it and they will listen so yeah it’s Christmas Eve and I can’t even get a call out to my family without Wi-Fi