Fast pass not working 1/5
I bought ticket at gate and added to app however fast pass not working. Waste of money because every time I need to run to find a kiosk to reserve
Buggy - Needs Work 2/5
App is buggy on iphone6+ with iOS 11.3.1 - crashes. The location service is inconsistent as well. Can be very frustrating when you’re in a rush around the park.
Organizer Heaven 5/5
By Texas Southern Belle
Great way to organize and plan out your trip. The virtual times also enable you to make last minute changes! Smartest thing ever!
Stop asking for feedback
Bad Design 1/5
Wrong widgets used for back/close, hard to join people to your party. The map is impossible to use! (Just get a paper map or use Apple maps)
The best I loved 5/5
By La semilla
Help you a lot
Keeps closing 1/5
By LaRen Ren-Ren
The app closes when I try my fast pass
Amateurs built this App 2/5
Nothing works when you need it to. The App forces you to login several times through the experience and many features don’t work consistently. If a ride is closed due to weather and you’ve reserved it with FastPass, the App doesn’t allow you to cancel so you can rebook another ride. A very frustrating App.
Needs a little more 4/5
By Moss Bianca
A live cam of queues, Main Street, and other parts of the parks would be great!
Disappointed w/ Disney dining plan 2/5
I found a special offer on Disney website today , offering children 3-9 get their dining package free when adults in the party have a full paid package , well I have two 7 yr olds and 5 that would be full payment in my party on the Disney dining plan, so I called to get credited for my 2 little granddaughters only to be told that offer is no longer available, we I just took a screen shot of the offer 5 mins before I was talking to travel agent and as I’m writing this now the offer is still on the website, I find it hard to believe that Disney would make such a huge mistake , we were so excited to find it ,( thought a lil extra $$ for my granddaughters to be able to have a nice souvenir)then be let down and told no that’s no longer available , it’s only a few hundred $$$$’s but we live on a budget , like most do. I’m just very disappointed. Tracy
Best Disney App! 5/5
Wonderful app very useful! Made my experience easier...
The review window popped up while I’m dealing with a glitchy app. Can’t book a restaurant reservation because of the glitch and now the reservation time is gone.
2018 Family Trip 5/5
Love Disney World no place like it, but America
Delayed app 3/5
By Margaret Psarros
There is a huge delay in refreshing the app. While working with others to plan our trip, it’s frustrating.
Fast pass 1/5
Time we downloaded into information for fast pass the rides we wanted to use for fast pass were ready booked. Why did I waste an hour when I could’ve been on the ride
Very clunky interface 1/5
The app can do very important things but it is a difficult app to operate and we lost a lot of time trying to figure out how to do basic things. This also generates stress.
Should be called “Frozen” 1/5
Since all the app does now is freezes up. Used to be a pretty decent app while at the World. We leave in 2 1/2 weeks for vacation there, hope it’s fixed by then.
It has everything 5/5
I absolutely love this app. It does most of the thinking and planning for me. So far, it has been extremely reliable. I do love the real-time wait time updates and schedules. Also, the feature that helps you find your way and gives you a detailed path towards your destination is very helpful. Another app that increases that Disney Magic. Will be using this app every time I am here with the family.
Keeps crashing!! 3/5
I have a new iPhone X with up to date software, and this app keeps crashing and freezing. I could care less if it wasn’t for so many parts of our vacation relying on checking in, making reservations, etc relying on this app. If you’re going to make so many things dependent on an app, it really should work 100% of the time
As others have mentioned, big Disney fan but their online experience is just... overly complicated.
Their mobile website is garbage, and this app is.. meh.
For example, sharing your plans with family/friends that also use the app is not as straightforward as you would imagine. And when making dining reservations, you can’t see a restaurants star rating or read reviews, even though the ratings exist?
I don’t know... this a multimillion dollar hospitality empire... get it together?
Explore before you go!!! 5/5
Set up your plans early and then “practice” some on-the-go updates and add one like shows, character greetings and wait times. Also a great way to share pics if you’re in line w the kids!!! AND a great way to update the plan each night if the family wants to do something new!!!
Michele G 1/5
By Nana Miki
I tried to get the Disney app a couple days ago, entered my email address and a password and now when I try to open the app my address is “wrong” and i can’t even try to enter my password
Absolutely terrible experience 1/5
This app pretty much ruins the Disney experience, I am here at Disney World now and the parks reliance on a faulty app absolutely kills what once was a magical experience for me, the app says my password is wrong, I change password, and it still won’t let me log in, this has been all day, making it impossible to do anything, I was here last year with the same problems, Disney could take a queue from every other park and allow purchase of fast pass, since this terrible app doesn’t work, and even when it does the fast pass + system is a beyond faulty misstep on Disney’s part, this will be my last trip here, and will strictly give my business to the other parks.
Nunca sirvo 1/5
Es una porqueria
Mrs Simon 1/5
The link of bands needs some major upgrades to make it easier to link them to more
Doug Jalovick 1/5
Sign says 10 min wait
Been in line 40 not close to getting on
The lady letting riders on is not doing a great job
Marlene at Coronado Resort was amazing!! She took time with us and explained everything. She fixed our reservations for us. We live her!! Ty Marlene from Haiti!!
Still waiting 3/5
on the Apple Watch app release.
Ticket number won’t upload and there is a complicated way to link your account with friends
Fabulous App 5/5
This app is quick and easy to navigate for an older mom ☺️! Easy to make reservations and fast pass selections!
Do not think Mr Walt Disney intended a overbooked, over commercialized, Disney World. But he is gone and the corporation world has taken over.
Slow. Cumbersome 3/5
I had trouble linking my account. Trying to find my tickets was a problem. Trying to get fast passes and it just keeps rotating.
This is the worst! We have been coming to disney for decades and this app is always the worst thing about out visit !
Never updates to information entered on computer, locks, slow, and totally a waste
This version is buggy 2/5
I have been using the app for years and this latest version freezes about 2 min into using the app. Very frustrating!
Difficult to use 2/5
I am having trouble linking reservations. It seems like I’m not able to make the changes I need to make.
No seating 3/5
By FL Res
Not enough seating for people not riding. Rides keep breaking down.
Awesome family vacation 5/5
Our family comes to Disney for our family vacation every year. We are always in shock and awe when we walk through the gate. Disney is truly the happiest place on earth. ❤️❤️❤️❤️
Fast pass failure 2/5
Why allow me to link my account for fast pass if the feature itself doesn’t work the entire time I have the physical pass? Makes no sense.
Last update 1/5
With this last update this app has pretty much bricked. It freezes non stop when you open, when you get it to finely work you have no family to select to get fast pass for. When look at your account it shows everyone. Please FIX PERFORMANCE!!
Bugs bugs bugs 1/5
In the past few weeks the plans that my party makes never update on my end. I can change there fast passes and dining plans but if they change something my still says the previous plans. Has been happening for weeks. For instances we changed our resort reservations months ago and I am still seeing the old plans and the other members of my party are seeing the new plans. I never see the uploaded photos either. Even the ones I tap my magic band at. I have tried multiple magic bands with the same affect. Another example is dining reservations. My party changed the time and I still see the old time and they are able to see the new time. The app at this time needs a lot of work. It is almost useless because I can not even see all of my fast passes. I see the first one for the day but all the others I can not see what the ride is. Pleas work on fixing the performance issues of this App.
Login issues 1/5
Really is difficult to log in, it only works half the time.
Wish the app would.... 3/5
Also give us options of what else there is to do.... such as shows, parades and performances; as well as other available fast passes and activities.
Tickets won’t link to app 1/5
Ticket won’t link
Recently Broken 1/5
As of Tuesday morning, following an “update,” this app and the entire my Disney experience is broken. Rides are not updating in real time, meaning if a ride is unavailable to start the day, it is unavailable all day regardless of guests canceling fast passes and changing their plans. Before this update, every time you reloaded a time (2:00, 2:30, etc.) the list of available rides would be different, changing, and this always gave you a chance to get a good ride. Now it’s completely static. I don’t know what they did, but they ruined the ability of annual pass members like myself to grab a Fastpass the day of to one of our favorite rides.
By Valerie huerta
You should have maps and guides everywhere throughout the park to locate restrooms entrances different attractions
Bad app 1/5
This app freezes up and the only way to un freeze it is to get out of the app. This needs to be fixed ASAP!
Such a helpful app 5/5
A must have for planning a Disney vacation
Linking tickets 1/5
I linked my tickets to my children and it is now sayin they have no tickets and wants me to link tickets again, however, I cannot because when I attempt to link them, it states they are already linked. This is incredible frustrating.
Dinner Reservation 1/5
Fast passes work great on this phone app. Dinner Reservation are a joke. The time shows and when you try to confirm you get a reply that it can not be found try again later.
No impressed 2/5
Sporadically works. Search feature does not work. Log-in resets for unknown reason