I’ve been waiting for two and a half hours to get on Tower of Terror. This is NOT fun!!! Inexcusable that Disney allows a ride to malfunction when it’s clearly going to be a busy holiday weekend. Selling my Disney stock as soon as I get home. Incompetence!!!
The App 2/5
The App is slow and glitches quite a bit
Fast pass is a joke! 1/5
Not worth doing fast pass!
Hollywood studio 3/5
It freezes in the parks. Great for before and after the parks.
The Disney Experience app could definitely be more user friendly. It’s practically a waste of phone space and battery life.
Reservations Issue 1/5
Don’t try to make a reservation with the app without your credit card. For some reason it will allow you to order food, etc and charge your card on file, but it won’t do the same for dinner reservations.
Not worth the line 1/5
Lines are awful...fast pass you have to book a month out. Universal fast passes were much better you walk up and get the shorter line well worth the extra money!
Unusable on Verizon with my iPhone7 1/5
Useless for me
By I loveee it!
It’s very disappointing to spend $700 (2 day park hopper)on park tickets for myself and my two kids and on day 1 we were only able to ride 2 rides from 10:30am until 4;00. We had to leave because we had a basketball game at espn. I was not able to get fast passes for the rides that appeal to bigger kids so I spent 2 1/2 hours standing in line for space mountain. That’s just ridiculous. As much money as you are raking in you should be able to have more rides - I’m just so disappointed in the very little I have gotten for the amount of money that I’ve spent
Mrs Maria Hernandez 5/5
Disney is always magical!!
App crashes frequently 2/5
This app crashes very frequently if you do not have the latest phone. I have an iPhone 6 and this app works 50%of the time at best. But my daughter has the 10 and it works perfectly on that. Great app if you have a new phone tho
I should have taken a 1 day course about fast pass 1/5
All the time I wasted with allocating tickets and going to ticket service and an hour on the phone . I wasted one day of my Disney trip on this stupid app and tickets with the app
Summer Vay-K 2019 5/5
By 82D (ABN) All The Way!
No use of this app 1/5
Can’t plan anything with this
I love vamos a viajar y esta aplicacion nos esta ayudando mucho 5/5
Esta aplicacion nos esta ayudando mucho
Good Experiance 5/5
We the dream is come true
Well thought out 5/5
Room for improvement like every app. But it was well thought out and continuous times it helped us find products we were looking for which was insanely nice. I never would’ve made it to certain stores to look for an item had the app not been handy the way it was. It’s amazing to see wait times on your screen
Will call 5/5
Should have more cast members at will call especially on a busy day like today.
Annual passes didn’t work had to stand in line for an hour at guest services for a demographic update.
Disney app 5/5
By Mom of 3 Grads
Perfect way to start your vacation planning and excellent tracker of the parks events .
This app is terrible always crashes
App Didn’t Work for Fast Pass 1/5
By Disappointed Chaperone
They told me to download the app. I downloaded the app. They told me I could book my fast pass on the app. I booked my fast pass on the app. Got in line to go. It doesn’t work. Have to go in the regular line.
Disney World 5/5
Love this place. Most magical place on earth
Memory Maker 2/5
Not enough photographers to take photos. Waste of $169.
WORST IDEA EVER 1/5
This is the stupidest idea Disney has come up with yet in the history of the World. It is very confusing and the Disney workers couldn’t even help me and my family figure out to use the app. I think if people want to skip the line then they should have to pay extra for the fast pass.
Linking tickets 3/5
Impossible to link my tickets. Had to call and wait in the line for more than 20 minutes. 😭
Fast pass 1/5
Fast pass is hard to understand and not friendly to all visitors. Paying for a “fast pass” is one thing but to guise all guests with 3 for everyone is a bit misleading as the rides you would want to use them on are all booked up weeks in advance.
Disney app. 1/5
The app is too slow. Never works. Disney or whomever is responsible for the maintenance of the app needs to do a better job.
Can’t put on iwatch 5/5
It will be great to put it on iwatch
App is a piece of junk 1/5
It is 2019 people. How does a company with the resources of Disney have an IT department that produces an app this poor? Hard to link people, works slow, crashes frequently, and kills your phone battery. Otherwise it is ok.
Doesn’t work for reservations 1/5
The app and website are both pointless when they have constant glitches and you cannot book a dining reservation when they go online.
Awful app 1/5
I can never open this app and it work correctly. Crashes ALL the time. Always a loading error. You name it. I can’t wait for the contract with AT&T to be up and I hope Disney makes the switch to a different network.
It’s great when it works 2/5
I’ve used this app on previous trips to WDW and it was wonderful. However, it’s gotten harder to use with constant crashing and slow load times. Now I can’t get it to start at all. Click to open, crash. Open, crash again. Maybe you have to have a top of the line iPhone for it to actually work. You’re out of luck if you have an older phone.
Cannot get wait times to pull up
Boyfriends first time in Florida 5/5
By jane bond 22
My Boyfriend said he wanted to go to Disney World and was worried about pricing but me being who I am and him being very important to me, I just got the tickets no matter how much they were. I chose Animal Kingdom for him because he has motion sickness and I wanted rides he could enjoy like the Avatar ride and the reserve! I love Florida, I love Disney World!! Thank you for making the experience easier with the app!
No bars 1/5
Bars In The park
Great app. Sometimes quirky 5/5
Anyone that gives this a 1 star doesn’t go to Disney very often. It’s a must if you go a lot. Very handy to have. Sometimes it doesn’t show the correct time for non-fast pass stuff, but no biggie. Keep up with transactions and even unlock doors! Thanks! Keep it going!
SO BUGGY CAN’T EVEN OPEN IT 1/5
Don’t even download just use the website. This app could be amazing if only it actually worked and opened. It takes about 10 minutes for the app to even open. I read in some other comments that their plans were cancelled from the app and their fast passes and restaurant bookings were cancelled without their permission. I am scared to use this app anymore if it’s just gonna mess up our Disney plans
AWFUL cash grabbing game. 1/5
This game has gone downhill. Do NOT download. It will only make you made. All they do is try to get as much money out of their players as possible - it isn’t even plausible to win an event without spending $10-$30 each time. Events are each month, which is too often and that is too much money. Do yourself a favor and stay away
First time visit 5/5
My grandkids(3&4) had a magical time. For us grandparents to see there smiling faces was a treasure we will never forget. I forgot to get them there “first time button!!! Thank you
Why does this app have such good reviews? 1/5
At first this app looks great but once you start using it the errors don’t stop. This app is the newest Disney villain, coming soon to a theater near you.
Looking for dining reservations needs improvement 3/5
When I have one restaurant in which I really want reservations for my trip, just show me all the days/times you have available. It’s a real hassle to do a new search for the same restaurant for every day and meal.
Your app made my birthday today and then locked me out 1/5
By Island Girl 007
I’ve been on hold for more than 20 minutes following a 20 minute useless conversation with a rep who asked me numerous questions about my reservation- which has nothing to do with why I called. And I did not call the phone number for reservations. I called the correct phone number. Finally he told me he would need to transfer my call to a different rep.
Now I’m on hold again. My problem isn’t resolved and I’m missing time in the park dealing with this nonsense and an issue that’s clearly a glitch on your app. Not cool.
Recent update getting less chances for happiness when the game already rapidly decreases the % just made this game terrible to play. I just had one appear finally but after clicking on it for the quest it completely disappeared. I’ve been a player since very early on. This just made the game disappointing to the point I am not sure how much longer I will play. Max of 6???? Come on!!
I Love this 5/5
Works.. kind of 2/5
Lots of weird quirks. Occasional crashes.
When you pull up your next fast pass you can find it on the map, but can’t get directions? To get directions you need to search for your destination separately. Makes little sense.
Should break out the bus schedule in an easier to find location.
Seems like it needs some more Beta testing...
Disney App 4/5
The app is really neat. My only issue is sometimes it takes me 3 or 4 times to get on it. It will just disappear.
Very bad 2/5
Of not value . Does not work and I am a UI app developer .