By dwas nz
What a shocking app to use, even on the LTE network, hardly ever loaded, crashed multiple times. We just wanted wait times. They need to copy the Universal Studios app, now they have it sorted. A million times better. Booooo
App doesn’t work when WiFi doesn’t work and WiFi doesn’t work 90% of the time I’m in the park 1/5
App doesn’t work when WiFi doesn’t work and WiFi doesn’t work 90% of the time I’m in the park
A waste of time & money 1/5
This is NOT what Walt Disney intended his creation to be! Waiting as long as 185 minutes for a ride and lucky to enjoy 5 to 7 rides and/or presentations in the 11 hour time frame. Fast Pass is a joke and should not be a freebie. Charge for Fast Pass instead of bumping your admission cost. It It is 1/22/19, a day after a holiday. Very large crowd, extremely long lines, all dining options were not open. It took us 90 minutes to order, sit down and shove food in our mouths. Take note, the Disney management is slowly killing the Magic! I plan to carefully watch my substantial stock investment in Disney. The fall is coming.
I love the parks. Lines are long though. One complaint is that the buses drop you off and pick you up too far from the park entrances.
App keeps crashing 1/5
App constantly doesn’t work and crashes since latest updates. Wish I didn’t have to use it but Disney basically requires it if you’re going to the parks
Get your act together! 2/5
Half the time this app doesn’t work!
Doesn’t work in the Park 1/5
I had my whole trip planned out in the App, but it did not work in any of the parks. Not in Att cellular, not on Disney’s WiFi. It would hang on the log in screen, and if it did eventual get in, it would crash.
This app is too slow
Great for connecting! 5/5
By patty darling
This app helped our 3 families stay connected! Great idea!
DISNEY NEVER DISAPPOINTS 5/5
By The Crazy Quilter
The app is so easy to use. It’s so useful when you are at THE HAPPIEST PLACE ON EARTH 🌎
Buggy, crashes, frustrating but essential 1/5
Disney has made MDE essential for managing your Walt Disney World visit, especially if you stay on site. The app manages your schedule, it allows you to make dinner reservations, and to make/modify fastpasses. It even opens your hotel room door. However for the past few months it has had significant issues with data quality and transaction integrity. It crashes often and you may go a week without being able to open it. Reservations are randomly deleted or duplicated. Online complaints are widespread. You need the app if you will visit Disney but be prepared for a lot of frustration using it.
Thank goodness we’re only here for 1 day! 1/5
If you like waiting then this is the place for you! I would rather set fire to $500 than come back to this overrated theme park!
Difficult to use 1/5
By BMH 2019
Not user friendly. Hoping once I figure it out it’s a lot easier
Good idea 2/5
The app tends to “die” when in the park- making it difficult to check wait times. While trying to get fast passes for groups the app tends to change the total number of people to 1. It’s difficult to link guests/ family to the app when their managed by others.
Animal kingdom 2/5
Fast pass and WiFi are terrible.
Never works 1/5
I spend more time opening and closing the app in an attempt to sign into my account than I do actually using it. Often times it’s faster to walk around the park and check wait times in person than it is to wait and see if this app is going to work.
Wifi culiao chanta disney kl 1/5
By pancho enojado
Tienen cualquier millones y dejan esperando al 99% de los clientes. Dejen de lucrar... walt disney descongelate luego por favor. Tienen la caga en tu empreSa
Doesn't work when you need it 2/5
It would be nice to actually be able to use the app in the parks. Even with full signal or wifi the app rarely loads and says it doesn't have connection.
MDE app is useless 1/5
If I could give it zero stars I would. I have been in Disney for 3 days now and have not been able to get the app to open once! Disney wants us to use the app for fastpasses, photopass, to order food, etc and they won’t even fix it so it works!
It took me six tries to sign up on the app. I got a message that they could not process my application at this time. I finally did but
Now I can’t sign into the app!
Keeps crashing 1/5
Crashes every time I try to use it, won’t let me check in, keeps forgetting information. It is completely useless after this update. Web version is much more stable.
Signs me out 3/5
To plan and organize the Disney trip, the app was extremely useful and efficient, but while at the park and needing to refer to the plans it kept signing me out. More annoying was that I would be asked to sign in but not be able to because I was never truly signed out and had to sign out first before signing in.
No connectivity 1/5
Trying use app during my trip and I constantly get no signal despite all my other apps working fine
Good Concept - PITIFUL performance 1/5
App constantly asks for re-login. Crashes ALL the time. ‘Forgets’ travel party information or asks me to finish setting up my account while already logged in. Shifting between map filters crashes or is severely slow.
Searching for a place and getting directions is not intuitive. The directions feature does not allow you to zoom in/out, which is tricky when you need to find the right walking intersection. Google Maps works fine and seemingly has WDW transit info.
Dining reservations are cumbersome because of the crashes mentioned earlier. Took 10 min to confirm a reservation and was ‘bumped’ out of an earlier time slot identified because I needed to close/re-open, login, and deal with the app freezes during search.
FastPass+, same issues as above. App freezes, crashes, forgets/can’t find my travel party. By the time you get it to work,
you lost the slot you held moment earlier.
Photo retention is nifty.
App has significant potential, especially when linked with Magic Band and live wait times. The app sent perhaps one recommendation per day for a restaurant, seemingly from my location data. Sending more recommendations & notifications should greatly improved the WDW experience (e.g., wait time decreasing for a ride added to MyPlan that I do NOT have a FastPass+; restaurant recommendations based on live ‘busy’ data and/or one’s planned entertainment/attractions).
In contrast - the mobile website performs well.
Makes planning and navigating your trip to DW so easy! 4/5
This app is essential for a trip to DW. I use it non-stop when I’m there, checking wait times for rides, adding or updating FastPasses, adding or changing dining reservations, checking menus, looking for restrooms, finding show times, checking my charges to my hotel room....even unlocking your hotel room door! My only complaint is that sometimes the feature you’re looking for in the app can be hard to locate, like finding wait times. Would love to be able to book hotels directly from the app, maybe in an update they’ll add this. Reading other reviews for the app, it seems like a lot of people are really reviewing their trip and not the app. For me, it’s been a great help to make my trips so much easier to navigate.
Not reliable 1/5
By not pleased 73
It constantly stalls and classes. It’s ridiculous considering all the $$ pumping though this place daily.
My Disney Experience 1/5
My family and I have had no luck with the APP. It either wont log us in or it just sits and acts like it is downloading our info and then just kicks us off. We have deleted and reloaded the APP and still have terrible luck with it.
A Magical Place! 5/5
By rob & j
Disney World was a magical place for us to visit when we were in our 30s and this park brings us even more happiness now in our 60s!!!
Fast passes a no-go 1/5
Kept crashing and made it hard to book anything.
Needs work 2/5
While the theory behind the app is great, it only works correctly about 50% of the time. While in the park, the app shuts down, fast passes get lost and you can’t seem to get it to work properly. As annual
Pass holders for years, I would expect a lot better from
Disney. Ticket prices keep increasing so there should be the BEST technological advances being made to meet the demands of the guests.
Logging out 5/5
Ever since the newest update the app keeps logging me out. So annoying!
Worst app I’ve ever downloaded 1/5
This is absolutely the WORST app I’ve ever downloaded BY FAR!!!! 90% of the time I can’t even get to the signin page. App just shuts off. 10% of the time it tries to take me to the sign in page but takes FOREVER and never gets there. On the very rare occasion I can get to the sign in page it doesn’t recognize my password (which I know is correct). I can’t comment on how well the app works, i.e. reservations for fastpass, meals... since I’ve NEVER gotten that far into the app. Can I give it negative 1 star? How can a company the size of Disney get this so wrong?! I know! It’s clearly a very poorly run company.
App is slow and keeps crashing 2/5
We live in Fla and go to Disney a couple times a year with our young children. Usually, this app does what it needs to do without issues. The last couple times it has been crashing several times before it logs me on, then it moves sooo slowly once I’m in. I searched to see if I missed an update. I realize I have to use this app to plan our trip so now it’s just annoying. What is going on? This isn’t the normal Disney customer experience. Please get it together. My time is worth a lot to me. I’m hating this app right now for our upcoming trip. I can’t believe I’m the only experiencing these issues. In fact, I know I’m not because several members of my family have also complained about this same issue.
Fails on I pad 1/5
App does work on my android phone and wife’s I phone but will not even start on either of our pads. Being local pass holders this is a pain I can’t even think how much of a pain in the a** it is for vacation planning.
A lot of promise... 3/5
Disney does a lot of things very well; making apps isn’t one of them. This app is so unstable. It crashes all the time, repeatedly. It shut down on me four times in a row today at the park, three times. It continually “signs me in” and then freezes on that screen. I have to close the app, restart it, it finally gets through the sign in (again) only to freeze on the home screen and you can’t tap the map to get to the wait times. So you have to close it again and typically, the third time is the charm. Even then, if I use another app then go back to the Disney app, it will try to sign me in again. That’s just not how this is supposed to work. 🤦🏻♀️ It doesn’t need to sign me in every time I touch the app. Just leave me signed in. Please??? 🙏🏼🙏🏼
I do LOVE this app when it WORKS, however infrequent that may be. The capability loaded into it is exactly what a good app should have but it’s all for naught when it’s so unstable. Every time I see an update in the App Store I just shake my head bc I know it will fix one bug and introduce 10 more. Please, please make this the magical app it has the potential to be.
Not working at all 1/5
By Rawr grrrr
I have tried to use this app multiple days in a row on my iPhone and iPad and it will not work. It opens, loads for a minute and then closes automatically
Crashes constantly 1/5
It never works when I need it. It is made to use in the park to do multiple cool things from your phone. But it is unreliable at best. It is either freezing or crashing. I have had trouble in every aspect of the app. And when you’re on vacation this is not what you want to deal with. It’s a great idea, poorly executed. Get your crap together Disney.
Not working in parks 2/5
This app worked great at my home. Once I got here in the parks and resort I’m not getting anything. I’ve tried wireless internet and data. It won’t log me in. I’ve deleted it and re installed,
Restarted my phone and nothing. I can’t make fast passes, can’t check plans, order food etc...
Could be a great app but I constantly have to kill the app and open it over and over again. So very annoying and time consuming.
Disney is great, app is mediocre 4/5
The app, installed on the iPhone is slow, inconsistent, and often hangs. We often have to get out of the app, close it and then try again in order for it to work, sometimes multiple times. Once it works, it is pretty good.
Discrepancy price 3/5
Buying tickets by app is more expensive than in website. I wonder why
Not happy! 2/5
By World Language Learner
Since the last update I have to sign in every time I open the app! It’s so annoying. Please fix this.
Works terrible 1/5
The app closes almost immediately upon opening and when it does fully load, its extremely slow. The app needs to be fixed. Disney trips are extremely expensive for blue collar families and the least that can be done is to have the app functioning properly.
It is the slowest app to log in. If I’m at Disney I want someone to work fast and having to sign in every time is a pain.
Barely works 1/5
By maggies mad
Application is down all the time.
Makes it hard to plan
Freeze and crash 2/5
App freezes and crashes basically every time you try to manage FP+. Have to shut down the app and restart, still doesn’t work. I can view all the other features, but no managing FP+
Continues to freeze and sign me out. It’s just a battery killer.
They bungled this app. Was good last year and is borderline unusable now.
App crashes all the time, freezes phone, locks you out of your account and completely drains your battery. Better off doing everything in the browsers because the app is more trouble than it’s worth.