My Disney Experience

My Disney Experience

  • Category: Travel
  • Release Date:
  • Current Version: 4.11.5
  • Adult Rating: 4+
  • Developer: Disney
  • Compatibility: Android
443,367 Ratings
$ 0

My Disney Experience App

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go. - Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more. - Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you. - Find your way around with step-by-step directions to locations across Walt Disney World Resort. - Purchase your theme park tickets.† - Browse restaurant menus, make dining reservations and modify existing ones and even order your meal right from your phone at select locations. - Select and modify your party’s FastPass+ experiences. - Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations. - Search and filter activities by height requirements, locations, interests and more to find exactly what you’re looking for. - Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans. - Save time by starting your Disney Resort hotel check-in process right on the app. - Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out. - Share plans with others through Family & Friends. - Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex. †Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only. Have questions, problems, comments or suggestions? Reach out to us at [email protected] Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings. Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager. This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards. The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts. Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases. Before you download this experience, please consider that this app contains in-app purchases that cost real money. This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel. Children’s Privacy Policy: Terms of Use: Privacy Policy:


My Disney Experience app screenshots

My Disney Experience app reviews

  • Fast pass not working 1/5

    By ankur1432
    I bought ticket at gate and added to app however fast pass not working. Waste of money because every time I need to run to find a kiosk to reserve
  • Buggy - Needs Work 2/5

    By Grace&Brian
    App is buggy on iphone6+ with iOS 11.3.1 - crashes. The location service is inconsistent as well. Can be very frustrating when you’re in a rush around the park.
  • Organizer Heaven 5/5

    By Texas Southern Belle
    Great way to organize and plan out your trip. The virtual times also enable you to make last minute changes! Smartest thing ever!
  • Feedback 2/5

    By ohhod
    Stop asking for feedback
  • Bad Design 1/5

    By SpinRBoi
    Wrong widgets used for back/close, hard to join people to your party. The map is impossible to use! (Just get a paper map or use Apple maps)
  • The best I loved 5/5

    By La semilla
    Help you a lot
  • Keeps closing 1/5

    By LaRen Ren-Ren
    The app closes when I try my fast pass
  • Amateurs built this App 2/5

    By ratshit
    Nothing works when you need it to. The App forces you to login several times through the experience and many features don’t work consistently. If a ride is closed due to weather and you’ve reserved it with FastPass, the App doesn’t allow you to cancel so you can rebook another ride. A very frustrating App.
  • Needs a little more 4/5

    By Moss Bianca
    A live cam of queues, Main Street, and other parts of the parks would be great!
  • Disappointed w/ Disney dining plan 2/5

    By tleighwill
    I found a special offer on Disney website today , offering children 3-9 get their dining package free when adults in the party have a full paid package , well I have two 7 yr olds and 5 that would be full payment in my party on the Disney dining plan, so I called to get credited for my 2 little granddaughters only to be told that offer is no longer available, we I just took a screen shot of the offer 5 mins before I was talking to travel agent and as I’m writing this now the offer is still on the website, I find it hard to believe that Disney would make such a huge mistake , we were so excited to find it ,( thought a lil extra $$ for my granddaughters to be able to have a nice souvenir)then be let down and told no that’s no longer available , it’s only a few hundred $$$$’s but we live on a budget , like most do. I’m just very disappointed. Tracy
  • Best Disney App! 5/5

    By CesarR1
    Wonderful app very useful! Made my experience easier...
  • Glitchy 1/5

    By NoCityCash
    The review window popped up while I’m dealing with a glitchy app. Can’t book a restaurant reservation because of the glitch and now the reservation time is gone. Please fix!
  • 2018 Family Trip 5/5

    By Stang331
    Love Disney World no place like it, but America
  • Delayed app 3/5

    By Margaret Psarros
    There is a huge delay in refreshing the app. While working with others to plan our trip, it’s frustrating.
  • Fast pass 1/5

    By mike3x
    Time we downloaded into information for fast pass the rides we wanted to use for fast pass were ready booked. Why did I waste an hour when I could’ve been on the ride
  • Very clunky interface 1/5

    By Roakley15
    The app can do very important things but it is a difficult app to operate and we lost a lot of time trying to figure out how to do basic things. This also generates stress.
  • Should be called “Frozen” 1/5

    By rpayton1974
    Since all the app does now is freezes up. Used to be a pretty decent app while at the World. We leave in 2 1/2 weeks for vacation there, hope it’s fixed by then.
  • It has everything 5/5

    By Alexis-Mitchell
    I absolutely love this app. It does most of the thinking and planning for me. So far, it has been extremely reliable. I do love the real-time wait time updates and schedules. Also, the feature that helps you find your way and gives you a detailed path towards your destination is very helpful. Another app that increases that Disney Magic. Will be using this app every time I am here with the family.
  • Keeps crashing!! 3/5

    By emacch
    I have a new iPhone X with up to date software, and this app keeps crashing and freezing. I could care less if it wasn’t for so many parts of our vacation relying on checking in, making reservations, etc relying on this app. If you’re going to make so many things dependent on an app, it really should work 100% of the time
  • Unimpressed 1/5

    By jorgeistyping
    As others have mentioned, big Disney fan but their online experience is just... overly complicated. Their mobile website is garbage, and this app is.. meh. For example, sharing your plans with family/friends that also use the app is not as straightforward as you would imagine. And when making dining reservations, you can’t see a restaurants star rating or read reviews, even though the ratings exist? I don’t know... this a multimillion dollar hospitality empire... get it together?
  • Explore before you go!!! 5/5

    By jemersoncooper
    Set up your plans early and then “practice” some on-the-go updates and add one like shows, character greetings and wait times. Also a great way to share pics if you’re in line w the kids!!! AND a great way to update the plan each night if the family wants to do something new!!!
  • Michele G 1/5

    By Nana Miki
    I tried to get the Disney app a couple days ago, entered my email address and a password and now when I try to open the app my address is “wrong” and i can’t even try to enter my password
  • Absolutely terrible experience 1/5

    By Havok757
    This app pretty much ruins the Disney experience, I am here at Disney World now and the parks reliance on a faulty app absolutely kills what once was a magical experience for me, the app says my password is wrong, I change password, and it still won’t let me log in, this has been all day, making it impossible to do anything, I was here last year with the same problems, Disney could take a queue from every other park and allow purchase of fast pass, since this terrible app doesn’t work, and even when it does the fast pass + system is a beyond faulty misstep on Disney’s part, this will be my last trip here, and will strictly give my business to the other parks.
  • Nunca sirvo 1/5

    By samuluchis
    Es una porqueria
  • Mrs Simon 1/5

    By HokeyDonut
    The link of bands needs some major upgrades to make it easier to link them to more
  • Doug Jalovick 1/5

    By 12345567788990
    Sign says 10 min wait Been in line 40 not close to getting on The lady letting riders on is not doing a great job
  • Hotel 5/5

    By klgreco33
    Marlene at Coronado Resort was amazing!! She took time with us and explained everything. She fixed our reservations for us. We live her!! Ty Marlene from Haiti!!
  • Still waiting 3/5

    By JohnsonViki
    on the Apple Watch app release.
  • Tickets 1/5

    By kitkatmichelle1018
    Ticket number won’t upload and there is a complicated way to link your account with friends
  • Fabulous App 5/5

    By gabbyastrid
    This app is quick and easy to navigate for an older mom ☺️! Easy to make reservations and fast pass selections!
  • Overbooked 2/5

    By Keepthemhonest
    Do not think Mr Walt Disney intended a overbooked, over commercialized, Disney World. But he is gone and the corporation world has taken over.
  • Slow. Cumbersome 3/5

    By Slippchold
    I had trouble linking my account. Trying to find my tickets was a problem. Trying to get fast passes and it just keeps rotating.
  • Awful 1/5

    By Jongator
    This is the worst! We have been coming to disney for decades and this app is always the worst thing about out visit ! Never updates to information entered on computer, locks, slow, and totally a waste
  • This version is buggy 2/5

    By TechBritt
    I have been using the app for years and this latest version freezes about 2 min into using the app. Very frustrating!
  • Difficult to use 2/5

    By Girlfl
    I am having trouble linking reservations. It seems like I’m not able to make the changes I need to make.
  • No seating 3/5

    By FL Res
    Not enough seating for people not riding. Rides keep breaking down.
  • Awesome family vacation 5/5

    By Dawnrenee46
    Our family comes to Disney for our family vacation every year. We are always in shock and awe when we walk through the gate. Disney is truly the happiest place on earth. ❤️❤️❤️❤️
  • Fast pass failure 2/5

    By george1219269
    Why allow me to link my account for fast pass if the feature itself doesn’t work the entire time I have the physical pass? Makes no sense.
  • Last update 1/5

    By jharris1825
    With this last update this app has pretty much bricked. It freezes non stop when you open, when you get it to finely work you have no family to select to get fast pass for. When look at your account it shows everyone. Please FIX PERFORMANCE!!
  • Bugs bugs bugs 1/5

    By Matthw-60
    In the past few weeks the plans that my party makes never update on my end. I can change there fast passes and dining plans but if they change something my still says the previous plans. Has been happening for weeks. For instances we changed our resort reservations months ago and I am still seeing the old plans and the other members of my party are seeing the new plans. I never see the uploaded photos either. Even the ones I tap my magic band at. I have tried multiple magic bands with the same affect. Another example is dining reservations. My party changed the time and I still see the old time and they are able to see the new time. The app at this time needs a lot of work. It is almost useless because I can not even see all of my fast passes. I see the first one for the day but all the others I can not see what the ride is. Pleas work on fixing the performance issues of this App. Thanks,
  • Login issues 1/5

    By doppey5
    Really is difficult to log in, it only works half the time.
  • Wish the app would.... 3/5

    By Annoying142846573
    Also give us options of what else there is to do.... such as shows, parades and performances; as well as other available fast passes and activities.
  • Tickets won’t link to app 1/5

    By Lucidimg
    Ticket won’t link
  • Recently Broken 1/5

    By Carger18
    As of Tuesday morning, following an “update,” this app and the entire my Disney experience is broken. Rides are not updating in real time, meaning if a ride is unavailable to start the day, it is unavailable all day regardless of guests canceling fast passes and changing their plans. Before this update, every time you reloaded a time (2:00, 2:30, etc.) the list of available rides would be different, changing, and this always gave you a chance to get a good ride. Now it’s completely static. I don’t know what they did, but they ruined the ability of annual pass members like myself to grab a Fastpass the day of to one of our favorite rides.
  • Signage 1/5

    By Valerie huerta
    You should have maps and guides everywhere throughout the park to locate restrooms entrances different attractions
  • Bad app 1/5

    By ChrisBruins
    This app freezes up and the only way to un freeze it is to get out of the app. This needs to be fixed ASAP!
  • Such a helpful app 5/5

    By ChildRapier
    A must have for planning a Disney vacation
  • Linking tickets 1/5

    By wunf6734
    Hello I linked my tickets to my children and it is now sayin they have no tickets and wants me to link tickets again, however, I cannot because when I attempt to link them, it states they are already linked. This is incredible frustrating.
  • Dinner Reservation 1/5

    By magicalmoment
    Fast passes work great on this phone app. Dinner Reservation are a joke. The time shows and when you try to confirm you get a reply that it can not be found try again later.
  • No impressed 2/5

    By Zeke2278
    Sporadically works. Search feature does not work. Log-in resets for unknown reason

My Disney Experience app comments


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