My Disney Experience

My Disney Experience

  • Category: Travel
  • Release Date:
  • Current Version: 5.4.0
  • Adult Rating: 4+
  • Developer: Disney
  • Compatibility: Android
979,886 Ratings
$ 0

My Disney Experience App

The official Walt Disney World® app! Now it’s easier than ever to plan and share your vacation details—at home and on the go. - Quickly access real-time wait times, park hours, Character greetings, parade showtimes and more. - Use the interactive, GPS-enabled map to explore Walt Disney World Resort and easily see the dining options, attractions and more nearest to you. - Find your way around with step-by-step directions to locations across Walt Disney World Resort. - Purchase your theme park tickets.† - Buy merchandise from Shop Disney Parks on the app. Browse keepsakes, find items in the park and ship to most U.S. addresses. - Browse restaurant menus, make dining reservations, modify existing ones and even order your meal right from your phone at select locations. - Select and modify your party’s FastPass+ experiences. - Download, edit and share your Disney PhotoPass photos and videos throughout your vacation once you’ve purchased Memory Maker, a product that gets you unlimited photos taken by our complimentary photographers at select locations. - Search and filter activities by height requirements, locations, interests and more to find exactly what you’re looking for. - Keep select Disney Resort hotel reservations, dining plans and activities organized—all in one spot with My Plans. - Save time by starting your Disney Resort hotel check-in process right on the app. - Visit My Account to manage your Disney Resort reservations, tickets, MagicBands and cards, share plans with others and sign out. - Share plans with others through Family & Friends. - Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® and Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon and Disney’s Blizzard Beach), Disney Springs, select Walt Disney World Resort hotels and ESPN Wide World of Sports Complex. †Ticket sales are for residents of the U.S. and Canada only and may not be available in some countries. Ticket prices are in USD only. Have questions, problems, comments or suggestions? Reach out to us at [email protected] Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours and schedules may not update accurately. You can see if your device is connected properly by checking under Settings. Note: Some features in this app will require your full name, country, birthdate and email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager. This app will request access to your camera to scan credit cards for purchases, link tickets and passes to your account, and scan and link PhotoPass cards. The app will request access to your external storage to cache certain data for offline browsing. The app will request access to your contacts to assign purchased PhotoPass images to your contacts. Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases. Before downloading, please consider that this app contains in-app purchases that cost real money. This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel. Terms of Use: Privacy Policy:

My Disney Experience app screenshots

My Disney Experience app reviews

  • DO NOT upgrade to iOS 13!!! 1/5

    By jms2k
    App crashes constantly on iOS 13. Upgraded and can’t add fast passes now.
  • Has gone from useless to completely useless 1/5

    By cranesnake
    Does not work with iOS 13 AT ALL. Use the mobile website if you’ve updated your phone.
  • 100% recommended 5/5

    By Bunnypink78
    I have really enjoyed using this app to plan my Disney trip. Very useful, love the chat option. I really have nothing bad to say about it. Get this app. Makes things so less stressful.
  • App crashes on iOS13 1/5

    By dp99dp99
    Asks for access to Bluetooth. I deny. It then crashes every launch.
  • Cost/benefit so lopsided! Enjoying this place less & less every time we come. 1/5

    By 68bird0415
    Sooo disappointing!!!
  • Too slow 3/5

    By wdw1532
    The app is okay. There is no alternative so you are stocked with this one. Disney should create a secondary app to split some of its features. This is an app that has all the information for all of Disney and it makes it slow to respond. Maybe an app only with fastpass with some link to this main app would be better to make things lighter and quicker to use. If we remove the fact that this is a very slow app, this app has most everything you will need. It is very nice and colorful.
  • Just begun, a bit disatisfied on our first day 4/5

    By living it up always
    Trip has just begun. But I feel like aside from the pool and activities that are all to pool related. It's leaving me feeling like isn't much to do on the resort itself.
  • No Disney springs bus 1/5

    By slvchris
    Been waiting over 45 min for a Disney springs bus. 3 animal kingdom 2 magic kingdom none for Disney springs. Bad service
  • 3pm check in 1/5

    By bill smolinsky
    Room is still not ready!!! Time 3:51pm
  • Crashing with iOS 13 1/5

    By pepe2123
    App is crashing almost with everything. If you try to see your plans it will crash . You want to see your resort information it will crash. Why they don’t update well in advance like other apps before iOS 13 is released?
  • Best place on earth & app! 5/5

    By meganwillig
    We love Disney, we love the app! It’s user friendly, helps us to stay organized with our plans & fast passes for the day!
  • Works... sometimes 2/5

    By aida09
    This app is great when it works! It has a lot of errors or times when it glitches. I like all the options it has to look at things and the maps etc but for such an important part of a trip as fast passes are you would think the app would work better for the fast passes! It definitely needs some work. Edit: still glitchy!!! I don’t understand why Disney can’t get it right! It crashes, it lags and sometimes makes it look like none of our plans are booked. Needs work!
  • The App 1/5

    By VitinaT
    The old way it worked was better, it’s not user friendly.
  • To many connection issues 1/5

    By Thematson
  • Keeps crashing 1/5

    By Sthulin
    Keeps crashing in IOS 13
  • Tickets 1/5

    By diamny
    Very hard to navigate
  • Can’t get to establish an acct 1/5

    By naples cutie
    I cannot establish an acct!
  • This is amazing! 5/5

    By DJm&ms
    My family has been struggling finding where the rides were and the fast passes but when I came here it helped soo much!
  • Ugh 1/5

    By Flrain
    Constant crashing and very slow! :(
  • Most of the time it’s great, but glitches are frustrating 4/5

    By LMA G8r
    Sometimes, the app can glitch pretty badly, leaving you with a phantom dinner reservation or fastpass time. While it can be frustrating, it isn’t harmful. :) In general, the app is a great way to plan your Disney vacation, offering a one stop shop for all the reservations and pictures you’ll have on your visit to WDW.
  • Ios13 issues 1/5

    By chimoe125
    This app will constantly crash if your phone is running iOS 13.
  • Crashes in iOS 13.0 3/5

    By M4TT_
    Don’t update your phone yet! The app is randomly crashing since the iOS 13.0 update. Hopefully it’s fixed quickly.
  • App crashes on iOS 13 1/5

    By Joe Vanek
    After updating to iOS 13, the app keeps crashing like crazy.
  • App Crashing After iOS Update 1/5

    By MJ in JAX
    After updating to iOS 13 using iPhone 6s, app freezes when adding a fast pass and closes out completely when modifying a fast pass.
  • Great! 5/5

    By Logan Mann
    Easy to use - very convenient to plan and manage vacation plans.
  • Photo Pass 1/5

    By Julie397
    My photos are not uploading after scanning my gold pass.
  • Easy to use 5/5

    By Yorkieand Family2019
    The app has made our day much easier from ticket purchases to managing fast passes!!
  • Good app 4/5

    By Alex Surnov
    Overall the app works very well, although I think it might not have given the correct working hours for the Briar Patch shop. The app wrote 10:00 AM - 6:00 PM, but when I came at 9:40, the shop was already open. In all other cases, the app was precise and helpful.
  • Not working properly 1/5

    By carlitos jw
    This is not working property
  • Love this app 5/5

    By Disney Wayne
    Love using this app. Makes planning a breeze
  • Not easy to navigate 2/5

    By Slegma
    Screens do not tell you what is wrong in Fast Pass reservations They are just a dead end
  • Times for restaurants are not correct 2/5

    By mmbatbitw
    We brought this to the attention of All Star Music and ABC Commissary and Backlot Express. The app says ABC and Backlot are open at 10:00am however they are not open until 11:00 am. They all say they are contacting IT however after four days it still has not been corrected. If you want us to use the app you should really have the times correct.
  • App Has Steadily Improved 5/5

    By ComputerTravelGuy
    Great concept that took awhile to implement (with some serious, initial app issues). But the issues have been resolved, the app stabilized, and the concept is yielding benefits to Disney & Guests. The Disney app does drive a family to plan their visit months in advance but this is necessary to get the most out of their Parks.
  • Fast pass issues 1/5

    By Upset magical guest
    Fast pass does not work w app No cast member could assist Very disappointed
  • 💕💞💕💞💕 5/5

    By BobMcmufin
    i l o v e e v e r y t h i n g D I S N E Y ! ! ! ! ! ! ! !
  • Freezing 1/5

    By ZG126
    App consistently freezes whenever I open it across all my different devices.
  • Slow 1/5

    By Greg A Woods
    The app takes forever to load and occasionally crashes. Really frustrating.
  • A lot of hiccups! 3/5

    By Ann9212
    We booked this trip way in advance! Our Mickey bands didn’t work. We got stopped at the gate for our party entering in. Staff not so friendly. First day is okay. Water is too expensive really?
  • Beware!! 1/5

    By Lucio Viezca
    So let’s start off by saying I love Disney grew up on Disney I’ve been coming here since 1990’s since I was a child I came now to bring my children and it is horrible u can’t use your strollers for your infant u have to wake up your infant every time to stand in line for my other daughter who is capable of walking. Then to top I can’t smoke. There is no designated area for smoking.... airports have them. But not here.. this is ridiculous
  • Family trip 5/5

    By RSTJanzen
    The app was great for making changes on the go. Loved if we were running late I could move fast passes and restaurant reservations. Can’t wait for our next trip.
  • Itinerary 4/5

    By disney19 alma
    I wish it would let you plan an itinerary in advance with personal notes you can add in.
  • Not up to Disney Standards 1/5

    By Assoc oral surgery
    Honestly, the disney app is a complete disaster....half the time it kicks me out and prevents login for minutes to hours at a time. The app is not at all intuitive or user friendly. For the amount of pride Disney takes in creating a magical experience in it's parks and attractions, the app is a glaring aberration.
  • Amazing 5/5

    By EJBell1
    This app helps so much when planning your trip to the parks and picking rides. It also helps a lot when you are walking through the parks to get to your next ride. Love this app.
  • App is awful 1/5

    By 66degrees
    Does not work well for groups. Very cumbersome and difficult to use. Not such a *magical* experience
  • Easy Navigation 5/5

    By DisneyDen
    Very easy to navigate and convenient when you have a few minutes to check for reservations.
  • Not user friendly 1/5

    By cjmgm
    The site has been miserable the last 2 days. Had to call to get things fixed, linking a hotel, adding a ticket , not able to get fast passes at Mine Ride or Slinky Dog at 60 days out
  • They keep getting better! 5/5

    By Goob Allen
    The app is phenomenal! And it keeps getting better! Love it!
  • Rodrigo Salazar 5/5

    By Migajas trajas
    Everything you need to know to take action at the tap of your thumb! Muy útil.
  • Crashes and does not navigate accurately 1/5

    By Poopy Q5
    Tried to use the help and every time I choose a link from the help the app crashes. Also tried to use the navigation to find places in the park and found I could not pinch the map nor would it update real time when walking in what was supposed to be the direction of the ride. No way to unlink a magic band that I could find in the app. I decided to forget about it since my friends were here for a one time use. I decided to just remove them (deactivate) their bands after they leave. The tickets were just for a 2d park anyway.

My Disney Experience app comments

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