Hi lake Disney World 5/5
Loading Troubles 4/5
The app struggles to load in the parks, but is amazing when it works.
Amazing I love this app 5/5
By mia this is amazing
This is such an amazing app! 5/5
By charlotte oj
The DisneyWorld and Disneyland app are such an amazing app they are so helpful, whether it be for directions, getting fast passes, wanting to know the wait time for a ride or just wanting to have a magical experience. If you are someone, like myself, who doesn’t get to go to DisneyWorld or Land often, it really helps to get in your daily dose of Disney when you are missing it. Also, if it is a really busy day at a park and all of the cast members look swamped and you need help with something the app will most of the time be able to help you look for what you need help with. I recommend it 100% for every Disney Fanatic like me, you NEED this and the Disneyland app.
This was soooooooo helpful when I planed my trip. I can’t wait for my trip, I can already tell it will be helpful.
Good for during your trip 3/5
The app is good for during your trip (when it works) I love being able to make last minute changes when needed and book more passes and dining during the day. I absolutely despise this app for shopping though. I miss the old shop Disney parks app for shopping park products
Fastpass improvement 3/5
By jay punta gorda
Need to make it easier to obtain/cancel fast pass selections. The flow of it is not that good. Wish you could have fastpasses pop up on your phone as a reminder notification when its your time to use it. Include where you have fastpasses and the time on the map. (We are always on the map anyway)
Also, weather overlay and warnings about rain...pls bring back the “my location” button so I can instantly go to my location in the park system
By happy with my books
Just finished going to all four parks! Simply amazing 🎉💕
Always helpful and very accurate with times! Don’t know what I’d do without this app!!
Food and drinks pricey 4/5
I thought all the prices were at least 25% over priced.
Twinz Turn 17 1/5
Have had a really great time. Disappointed to arrive at Hollywood Studios and arriving first to the park and my twins not allowed in Rise of the Resistance because you take money before excitement and first come first serve. Very disappointed.
It was wonderful 5/5
Having the Disney app was a time-saving, informative app that we used all the time. Knowing what dining points we had left and how much wait time for all the rides was great!
Easy to use 5/5
Very convenient to get fast passes with. Very smooth app. I recommend this app if you are looking for a smooth trip to Walt Disney World.
Not good 1/5
App lets you buy tickets but then you have to get them in email. The app shows one thing the email another. I only come to Disney for Star Wars but i get delayed due to this issue and now I don’t get to ride the best star wars ride in the park due to the boarding party limit nature of that ride. You can be sure It will be another 3-5 years before I forget this experience and decide to come back.
Not a magical experience at all.
By disney ripoff
Charge ppl all this money to go on 5 rides that is sick
Unable to change tickets 1/5
By e thor 1
Phone lines down and can’t change ticket dates on the app
Frustrating app 1/5
I’ve run into nothing but issues with the app. It doesn’t seem to work properly. And I run into “Oops” pages time and again. Would really have thought Disney could come up with something better and more user friendly.
Way overpriced 2/5
I would never return. We paid $2,400 for our family to go stand in line for 4 days. Family of 6. Maybe ride 2 or 3 things per day. Very crowded and not worth the money. We will choose six flags next time.
This app is awesome 5/5
I love this app I use it whenever I’m at Disney. Though I wish the ride times would update faster.
My password never works, I always have to reset it. Even now to make a comment you make it difficult.
Park closer 1/5
By matthew shattuck
If your going to close the parks at least answer your phones!
So close to Riding Rise of the Resistance 1/5
By Strawberry House
Came specifically to ride this ride. Arrived after 7 to get ticket and be in park to get a boarding group. Got #53 and thought all was good. Got almost to the boarding area inside the ride and ride suspended. Waited an hour in the line in the bunker. Finally evacuated and got fast pass for return. Attempted return when boarding resumed and found ride shut down again. Gave up and left park at 5:00. We would have waited a year to get ride dependability worked out but didn’t know this was common.
Easy to use 5/5
Love this app. Easy to use. Love picking my fast passes and able to see current wait times for transportation.
Slow app 1/5
By abc MikeYanks
Rise of the resistance virtual queque is a joke!!!!
Near useless 1/5
Almost nothing about creating a group, upgrading Tix worked without heavy involvement from the friendly guest services staff. App crashed, couldn't find our guests, crashed when trying to upgrade Tix, etc...
App to have 5/5
Should you need a tool/app to track you magical experience this is it!!!!!!!
Who created this? Fire them! 1/5
By Monty Lyndon
Old app was easier! First click should be which park do you want and filter from there. I’ve been in this app five minutes and have yet to find a map, unless it is buried in that interactive game which I’m NOT interested in.
The walking directions are awful. 3/5
The walking directions are awful. The map does not reorient depending on the direction you are going, the way the Apple map does—south is always down. And the written directions will say “head south” but who wants to switch to the compass app to check your direction?
The Maharaja Jungle Trek is nowhere near where the walking directions take you and none of the staff near where you end up can tell you where it is.
Poor estimation of wait time! 3/5
Pandora ride estimated time 70 mins was way off , it took over 165 mins . That’s very off of 70 mins . And the air conditioning in part of the line was outrageously cold while stuck in a stand still with no where to move to , to get out of the blasting cold air . People were leaving the line that they stood in for over 2 hrs because of the cold air. When I told the cast member at the entrance about the miscalculation of wait time all she said was oh I’m sorry.
Hollywood Studios some rides not available 4/5
We did enjoy our trip to Disney’s Hollywood Studios, especially the Star Wars stuff but there are only 2 rides available just going to the park. The third one, rise of the resistance, requires booking ahead of time and arriving to the park at 7:00 to get a reservation? In fact, it is currently booked through May.
For older kids and Adults not interested in the Magic Kingdom, it’s a little disappointing.
My kids did still enjoy “seeing” the world of Star Wars and of course there is plenty of memorabilia to buy, but for a one day ticket that costs $100 +,
I think it should include all the rides or it should be clearly stated that some are booked up through May as a disclaimer instead of just starting “ currently boarded” or something to that effect...in the park after you have already bought your ticket.
Love the app 5/5
What a great app and help to families!!
Star wars resistance is annoying 1/5
We’ve been very frustrated about the star wars resistance process since we were a late group (95) and were told to show up at 5:08 but last minute the time was changed to 4:08. Very frustrating since thats why we came
Check in at Floridian 1/5
Horror show. Already waited an hour, nothing accomplished.
Fass pass 4/5
Fass pass makes it worthwhile to visit the Disney World parks. Recent changes don’t allow 3 choices to be made without going through several steps. Make it easier not harder. Also, there are rides that are never available. Seven Dwarfs ‘ roller coaster and simulator in Pandora are examples. Disney needs a better way to allow access without having guests spend so much time in line.
Rise of the Resistance 1/5
It’s horrible that Disney can’t come up w something better than waiting for 1+ hour just to get in a lottery w poor app performance. Pathetic WDW.
Awesome Experience 5/5
Amazed at the morning crowd!
Star Wars Rules!
app is so amazing and so fun!👍
😔 the app? Great. The descent into being just like universal? Sad. Shame on Disney for all of the ignorance surrounding the way they are handling crowds related to Star Wars. The whole boarding group ridiculousness for rise of the resistance is just utterly infuriating. You pay thousands of $ and get nothing for it with respect to access. Walt would cry. I am sad to see you dropping personalized for the almoghty $. Sad. Just sad.
Great to use for wait times and directions. A must for Photopass and seeing your fast passes and plans.
Has gone downhill & in light of coronavirus, currently, that’s alarming. We’ve sat at dirty tables, seen ice cream on the walkways...which are things we NEVER saw on past visits. The cleanliness is one of the main things that separates Disney properties from any other theme park. It’s a shame...the beginning of the end?? Possibly. What a shame 😢
This app has some good parts, but it is terrible at giving help with directions and is not user friendly. There are no customizations available and finding what you need is impossible!
Fast pass 1/5
I understand it but to let 4 people throw the regular like and a 100 throw fast pass is not well received bad plan.
Poor functionality 1/5
It takes too long to load at times... the finger enable doesn’t always work
Can’t plan 1/5
By disney is poo poo
I can’t plan with my friends
Trouble loading 4/5
I had trouble loading the app when I was in Hollywood studio trying to get a boarding group 4 rise of the resistance. Make sure your app is updated and you have it loaded 2 to 3 minutes before opening time to make sure you get a boarding group!
Very Handy 5/5
Love the app.
Star Wars rise of the resistance 1/5
Was here in December, woke up early to be here by 6:30, the lines were out to the parking lot. Got into the park & managed to get into the new ride.
Came back today with y son who is on spring break & was not able to come in December. Came specifically for this ride. Woke up early & was here by 5:45. The lines were nothing compared to the lines in December. Was surprised to see that you had changed the way you handed out the seats. Was unable to get a seat for the ride. Very disappointed, not a fair system. You guys can track where I go, what I eat, what I buy. You know who checked into the park & in what order. Seats should be assigned by the order people get into the park.
Went to costumer services & they couldn’t do anything. Again very disappointed. The experience was upsetting & if not for the sacrifice of getting up so early & being here for my son, I would have left.
Hope you fix this soon
What a joke. 1/5
Disney needs to figure out the Hollywood Studios app out asap!
The worst system ever. 1/5
Non responsive and now I can’t cat any fast passes for my stay. Totally frustrated. Glad this will be my last Disney experience ever.