My H-E-B

My H-E-B

  • Category: Shopping
  • Release Date:
  • Current Version: 3.10.0
  • Adult Rating: 4+
  • Developer: H-E-B, LP
  • Compatibility: Android
  • Links: Google Play Store
15,050 Ratings
$ 0

My H-E-B App

The My H-E-B app is here to make shopping online and in the store even easier. No matter how you shop, the My H-E-B app offers new ways to save time and money. SAVE TIME • Order groceries and more for easy curbside pickup • Get delivery right to your door, even same-day • Plan your meals and your trip with our shopping lists • Quickly find where items are located in your store • Easily view and reorder from your past orders SAVE MONEY • Clip digital coupons personalized for you • Redeem digital coupons online or in store • Browse our weekly ad and find new ways to save • Shop our everyday low prices • Pay with your SNAP EBT card for pickup and delivery DISCOVER • Explore our sprawling selection of fresh food and unique products • Shop our curated selections to make meal planning a cinch • Scan barcodes at home to quickly find items online Download the My H-E-B app today to shop and save at Texas’ favorite grocery store.

My H-E-B app screenshots

My H-E-B app reviews

  • Disappointed 1/5

    By Duke7960
    I loveD the H‑E‑B app used it all the time it was very convenient for me to use. The other day I tried to login to make an order and it would not let me login kept saying wrong ID or password so I did what it told me to do…try new password…told me to check my email for code never received anything in my email or junk email nothing…
  • Shrimp 5/5

    By Kcaples
    I want to thank you for keeping it real we brought some it was the only store in the area that didn’t freeze it fresh is so mush better then frozen once again thank you so much and for building us a new H‑E‑B IN KINGWOOD Texas on North Park Drive God Bless
  • Problem with Substitution Note 3/5

    By Pancakes In Houston
    There is a problem where the substitution note opens and then shrinks the note area so that I can neither see my note nor type a new one. This is a big problem. I deleted the app from my iPhone and downloaded it again hoping there was a recent fix but nope. Please fix this bug. Thank you.
  • Need to add fuel prices 5/5

    By Firesheriff
    Great app. I like the coupons best. Can fuel prices be added to the app please???
  • Could Be Better 3/5

    By Kickerdog
    The app is fine, but it’s really irritating when you do curbside, and they replace an item … why can’t you accept the replacement? I can remove the replacement, but why can’t I accept it? This leads to the inevitable, are you okay with the replacement at the car window. I mean, I could have just clicked “yep” I’m okay with it.
  • Make View Weekly Ad more visible. 3/5

    By Crystal Salt
    Should be better if make “View Weekly Ad “ more easily to browse.
  • Save for later 4/5

    By Sydni A.
    This app is great but missing one thing.. Needs a “save for later” option.
  • Full of bugs and won’t accept certain credit cards 1/5

    By angelkiler7208
    I keep getting an error message when trying to add my PayPal Business Debit card yet the card senses a transaction coming through, so this is a limitation or a bug of the app. This is so frustrating when you are limited on what cards you can use to buy groceries. Money is already tight and being prevented from using my only debit card is ridiculous. I should not be forced to use a credit card. It’s accepted no problem within the store so why not on the app? Is my money not electric green enough for you???
  • I can’t live without it!! 5/5

    By LCSeale
    Phenomenal app, it’s now part of my weekly routine. Seriously, it is. Can’t wait for continued features. Keep it up!!
  • Deletes Customer Notes Randomly 1/5

    By XxKittyLoafxX
    Out of no where my notes were deleted on a few of my items. Because the notes are saved, I trusted the app and placed my order thinking I didn’t need to worry about it. Some of my items were wrong when shopped because of this issue. Please fix. Some of my items were made to order and this really messed up the store.
  • Why the extra steps 3/5

    By Barplunkett
    I have two list, one I can’t delete (wish list). I haven’t found a way to set a default list so every item I choose I have to select it, click add to list, choose which list, click add to list. Why can’t I have a default list and eliminate two clicks for every item? At least one click could be eliminated if when I choose which list the item is added then. I’ve tried going to my list and shopping from there, but it doesn’t work that way. Not even sure why there’s a wish list. If you want it but aren’t going to buy it, put a picture on your fridge.
  • Horrible 1/5

    By rjrajaa
    In order my first order off the app…didn’t get what I order because of their substituting items … plus the amount charge in my bank account is totally different from the total purchase on the app….never using this app I don’t recommend it to anyone don’t even let the thought come to mind not worth it!!!
  • App updated now can’t access my account, UPDATE 5/5

    By Avian Arrow
    Original: Since the recent 3.8.1 update I cannot access my account and can’t see current or past orders. Update: I removed the app and reinstalled it. I can now log in and everything works. Also, the app developer responded to me offering help. Good on you, programmers!
  • Why doesn’t it do anything ? 1/5

    By seterrin
    The app loads onto my phone and all I see is an H‑E‑B logo. Nothing to click or swipe. Nothing changes. I’ve tried on two phones now.
  • Too complicated 1/5

    By TexasLizzie
    I’m old and sick, need to order, get all this fancy unwanted stuff and my phone only goes to 13, not 14. Guess can’t use you. Why can’t we just get shopping list and start ordering instead of pages of guessing how to get to order groceries. Very frustrated.
  • This app is trash 1/5

    By johnathonsalcorn
    Sorry love the store, hate the app. Keeps telling me he needs Internet connection for it to work.
  • Overall awesome app 4/5

    By Elizzadeath
    I love the layout and how easy to use it is. Just wish I could unclip coupons.
  • Never works 1/5

    By nicolez08
    This app never lets me log in. I’ve changed my password probably 5 times. Always gives an error msg saying “we ran into an issue please try again.”
  • No total? 2/5

    It seems insane to me that this app would let you make a grocery list that doesn’t include a total cost for the items in the list. It doesn’t even show prices for individual items so that the user could at least do some quick math and try to figure it out. Only the curbside and delivery options show prices, but those are inflated and not the same as for in-store shopping- which is also very shady, because it’s not explicitly indicated (in fact, the curbside fee is often still listed as free when these extra charges are added). There’s not much transparency. However, what IS clear is that there is a capacity to change these things to benefit the consumer, but the company chooses not to. Much to think about.
  • Fantastic App 5/5

    By epialla
    This app is dynamite - curbside orders couldn’t be easier!
  • Nice app 5/5

    By Renitzophobia
    Really easy to use and order. Highly recommend. I love H-E-B!
  • Stone age technology 1/5

    By sasquatch48
    The app is pretty primitive when compared to other grocers apps. Upgrades needed to recognize the store you are physically in and to stop asking for a password at every turn. Could be very helpful with some upgrades.
  • Very Glitchy app, should have been bug tested better 2/5

    By Bubbasfat
    Can’t switch between curbside and in-person shopping without completely deleting app to re-download it.
  • Pickup/Delivery orders 3/5

    By lamsinrbrnaiae
    This app is pretty good except for one feature. It does not give you the ability to remove items from your order while in progress after you have submitted it, even though they claim to have that function. They used to in 2018 but I don’t know what happened. Other than that the app is fine.
  • Use of H‑E‑B coupon generated at one store used at another H‑E‑B? 1/5

    By Truthful above all else
    $2 off avocado coupon at one H‑E‑B but could not find same coupon at another HEB Can I use the H‑E‑B coupon from one H‑E‑B at another HEB?
  • Nice overall 4/5

    By Gabie Allocca
    I think I would enjoy it even more if they had an option for you to scan receipts and store them in the long run, so the app can keep all your receipts and you don't have to! Walmart app does this now and it's awesome not having to keep track of so much paper.
  • Good but could be better 3/5

    By Cf20174
    A few things I wish the app had: 1. Option to delete multiple items from a list at once instead of either one by one or the whole list. 2. It’d be nice if it had an estimated total for the shopping list. 3. Place delivery or curbside orders in the app.
  • Great asthetics, not super user friendly 4/5

    By lovelylauren22
    I have a special “grocery store list” that I use for commonly bought items. When you go through and click which items from the list you actually want to add to your cart and then click “add list to cart” it adds EVERYTHING; regardless if it’s been checked or not.
  • Help, please 3/5

    By Shari Melendy
    I wish I could get on with my iPhone. I have to wait till get home, then I can with laptop. That doesn’t make sense. The same with a couple of others. A friend of mine has an old android & can get on fine to do hers
  • Buggy app - delivered to wrong address 1/5

    By Memoi4
    A buggy app ended led me to have an order delivered to the wrong address. Customer services response was “well, can’t you go get it”.
  • V.3.4+ - Thank you for iPad Support! 5/5

    By focusgh
    I don’t know when it happened, but the HEB curbside app now supports an iPad with a keyboard! No, it’s not a full-screen, native iPad app, but it at least keeps the standard HEB app upright, so that it can be used on an iPad with a keyboard. Thank you, app team. This makes life so much easier on grocery night. We really appreciate that you listened and implemented this.
  • No product found 3/5

    By Ptt1#
    Most of the time when using the app when I scan an item it comes back and says no product found. I’m holding in my hand so I know it’s there. Whether in grocery, pharmacy, outdoor, or lawn and garden it misses a lot. I’ve checked for further updates and it says up to date.
  • Shopping lists 4/5

    By StarlaThornhill
    I like using this app to manage my grocery lists since I can see what’s at the store, but I wish that I could hide items that I check off on my lists. Right now when I’m shopping, I swipe to delete items instead of checking them off, but that refreshes the entire list with each delete so it takes longer than it should. It also causes me to misclick things when the list refreshes unexpectedly, which is really frustrating, especially when I’m in the store and trying to find my items and not run into other people.
  • App update not working on iOS 1/5

    By Chitown56$
    I have not been able to get the app to work fir four days but since your update it is not working. Both my daughter and myself have deleted it and added it back to no avail. I called for assistance and was told they couldn’t figure it out and would enter an IT ticket and someone would get back to me, but haven’t heard anything. I’ve been trying to enter a delivery order for four days I sure would appreciate some assistance.
  • app won’t open 1/5

    By mozsarahella
    the app keeps crashing ever since the update to 3.4.1 version
  • Very good app but… 4/5

    By A plane gal
    I like the app. It’s easy to use. Adding or removing items from my order is very easy. I just wish I could change the pickup day and time via the app instead of having to call the store. Thanks for the great app.
  • Automatically closes 1/5

    By Borris_loka
    I’ve been using it for a while and everything was perfect until a few days ago, every time I want to open the app it automatically does not open at all I don't under why. I have already uninstalled it twice and it does the same thing. Bummer!!
  • App issues 2/5

    By taze_mythcal
    Not sure what’s been going on lately. I keep trying to open the app and it keeps shutting down. Ugh it’s so frustrating. Tried updating the app, my phone, uninstalling and reinstalling. Nothing is working. It’s been so useful with all the coupons but I can’t even open the app to utilize my tailored coupons based on previous purchases. 😭
  • Recent Update 1/5

    By Poulsuzm
    Since the latest update the app just crashes on my phone. I cannot access anything on the app even after rebooting my phone
  • What on God’s green glorious earth is going on? 1/5

    By niknmsrdmb
    Why won’t the app open?
  • The coupon area is still messed up 1/5

    By FakeHappyMe
    Ever since a recent update, I’m having even more issues with the coupons. I have my clipped coupons arranged by expiration. I go through them one by one, adding products to my list, based off of the coupons. After adding the product to the list, I go back to my clipped coupons, and now it keeps starting back at the top of the coupon list every single time, which is super annoying when I have 100+ coupons to go through and products to add. It’s a lot of scrolling and confusion and frustration and super time-consuming. Please fix it. Also, when I’m going through and selecting new coupons, I don’t want to see all the coupons that I’ve already clipped before amongst the unclipped coupons. That’s also confusing.
  • Won’t come up 3/5

    By soccermom1603
    I have had this app for a while now. All of a sudden, it won’t open. It comes up and goes right back down. I have deleted and reinstalled the app but nothing helps. What can I do?
  • Is there a bug 1/5

    By 77009lulu
    I can’t open the app anymore since yesterday I redownloaded it.. same
  • Not easily navigated 4/5

    By JHayden822
    (Update to add that the developer responded. Apparently at the top where it states “In-Store or Curbside” you have to select the drop down and answer which one you want. I think they should change it to “How do you want to shop?”, so that you know it’s asking you to make a selection. I am new to shopping with H‑E‑B. I am trying the app for delivery and I cannot for the life of me figure out why it won’t let me add items to a cart, but only to my in-store shopping list. It’s oddly confusing and I imagine they lose business because of it. I have no issues w the Walmart or Kroger apps, and I’m pretty tech savvy, so it’s annoying to me.
  • No recipes 3/5

    By D Ponette
    I downloaded the app to make it easier to use HEB recipes but for some reason it’s on the site only.
  • Unable to reset password 3/5

    By MellyMel210
    As of about a week ago, it logged me out of the app and won’t let me get back in with my current password. I’ve tried several times to have a password reset link sent to my email but I don’t receive the link at all. I’ve been using this app since it first came out, and it is never done this before. I just don’t understand why it won’t send me the link to reset my password when it shows the correct email address.
  • Make iPad App Full Screen 2/5

    By Anony125674
    If you want to make more money than Target you need to invest in making your app full screen for iPad (Or a separate app just for iPad). Please look at Target’s app on an iPad and you will see what your customers expect. You lose a lot of business to Target because customers cannot navigate your store digitally on a big iPad screen. I like shopping online with Target more than HEB currently, but I don’t like traveling far away to Target.
  • Check ebt balance now working 3/5

    By grayyy zzz
    The old versions would tell you you your balance and the newer one won’t
  • Biggest problem is … 3/5

    By Auhnald
    Often, the store will actually have the particular item you want but the search in the app does not show it. And of course, sometimes the search indicates the item is available but it is not.