Mapco should stop promoting rewards cards. 1/5
By Annoyed Customer 18
Their rewards cards are a joke. A really sad one with a bad punch line. I’ve had two different cards now & neither one of them would register using the app. Stop wasting people’s valuable time. It makes my want to just shop at Thornton’s more. Truly pathetic.
DONT WASTE YOUR TIME 1/5
I don’t like it at all! The choices from the rewards card are really limited. You can’t redeem your points without first selecting from the app. In my area the rewards system is down frequently. It’s at least something but needs some serious help
Can’t install this app 1/5
After keying all the information, and on the last page, when I clicked the final button, it returned a message saying something like, “This email and phone are busy.”
I deleted the app, turned off the phone, waited 10 minutes, turned the phone on again, and reinstalled the app. The same the happened.
Ms. Dennis 5/5
I Love MAPCO They Have Such Awesome Deals, But Lately I Have Been Having Trouble With My Account!! They Stop Sending My Percentage Deals Off Every Week!!! I’m So Upset I Just Got A New Card Tried To Register It And The Account Just Closed Out!!!! Please Help Me Get My Account Back In Force, I Love This Company It’s The Second Time That This Has Happened!!! HELP ME!!!!! I’m Not Giving Up On You All!!!!
I am unable to get the app to work. I had to go online to register my card. The app doesn’t recognize my login or card #.
I like Mapco because their gas is cheap and they give you lots of discounts so many times a week do you only thing that I’m having a problem with is they took the price of gas off of their map they need to put that back because I’m tired of trying to figure out which one has the cheapest gas that’s all I got to say
By D Seay the originator
Could you please add when you are locating if possible add the gas prices ?
App won’t download. 1/5
App won’t download. Stopped patronizing these stores because I can’t use the points I’ve accrued.
Bad MAPCO 1/5
At one time got 7 cents off gallon.
At one time app would start pump and pay at pump. New app makes NO SENSE to me now. Worthless!
Doesn’t work 1/5
By Farmer lap
Just got a card but the app says the number is wrong, typed in 3 time matched exactly. To the trash it goes.
To tanetrains 5/5
You should be able to use your phone # to login on the dates. J Gandy
From best to worse 1/5
Originally I was able to scan in my bar code, and log in easily as breeze, now it does not have that option anymore. I have to go through extra steps and got confused easily. The cashier at the store couldn’t help me out because they do not know how to run their own apps and told us to call. Not going there anymore.
App prices 1/5
When will you put prices back on the app? That was a terrible move to take this away MAPCO
It works now... 4/5
The redesign update last year has pulled it out of iOS 6 or whatever it was last optimized for... its not the smoothest to use by 2019 standards but it gets the job done without crashing for me now. So “meets expectations” from me.
Complete Waste Of Time 1/5
So this company just built a brand new very nice store close to my home. Every time I go into the store the clerk ask if I have a “MAPCO” card, to which I say no. Finally, I decide, “What the heck, maybe it will be a good spend of my time...” Wrong!! Horrible app!, just finally deleted the app and will not shop at this chain again. Why so cranky? When I went to register the card it obviously excepted the info I put in but not the card itself. Why is this a big deal? Because every time I get sent a discount and I want to use it at the pumps I have to put my number in instead of simply swiping the card. Plus, when I go to try and register the card it just says error which means I can’t use the cards points I’m supposedly building up. So I kinda have a rewards program (on fuel only) but then I don’t. PILOT IS NEXT DOOR, and their app works amazing so take care “CRAPCO”! 🤢
Downgraded app 1/5
The map feature is no good anymore because you can’t see the prices of gas at particular gas stations. You used to be able to search them by price. Also, the highest amount you can get off gas with your points is now just $0.15. There used to be a$0.25 and $0.50 option.
It would be great to add your card number or QR code to you apple wallet I think that feature would be great
Gas prices per location … 1/5
APP needs to show prices per location … rewards are secondary!
Total garbage 1/5
By Mapco App
What’s more to say? It’s garbage. The customer service number on the email doesn’t work.
New card won’t register 1/5
I asked for a rewards card at the station to enroll, but the app will not accept the card number and gave the message “error: no matching guests.” So I registered without the card and it assigned me another number. Saw “Add another” feature under “My Account” so I tried to add the physical card in hand and again it said “error: no matching guests.”
Doesn’t instill a lot of confidence. So I guess I just ditch the physical card and use the QR code on my phone at the pump?
New update is trash!! It automatically signed me out now it won’t even let me log in!! Says ‘no matching guest’ error!! Fix this trash ASAP!!!
Hate the update 1/5
I can’t even login to this app anymore. I’ve even tried “forgot password” so I can reset and it won’t find me or connect to the server. I’ve been a rewards member for YEARS. I still get emails constantly but I cannot access my rewards. Bring the old app back!!!!
Love store hate this app 1/5
Come On guys. This is a terrible app and you know it. I would rather have nothing then to have this app represent my company. Spend a little bit of money and fix it. It’s too buggy it never connects and will not tell you where your closest location is. The sad thing is you know this is a problem but you’re not fixing it. Why?
Needs fixed 1/5
App used to be great. Really frustrating that it no longer will recognize me.
Waste of time 1/5
Downloaded this app I have a rewards card and had it for years. I can login on the website but the app says I don’t exist.
Why did you guys take away the feature to see the gas price? We don’t just want to see the location.
I would give it a zero if I could 1/5
The new updated app won’t even let me log into it
I used to be able to login before the update. Now I can’t even login. The app is useless.
RUINED Their App 1/5
Mapco had a simple, easy-to-use app that let you turn on the pump, pay with your phone, and skip the hassle of going inside or using your debit card.
Also, they got rid of the PayPal feature which gave you an additional 2 cents off per gallon AND allowed you to pay for gas if you ever forgot your wallet or were low on cash.
RUINED their app.
Bring Old MAPCO Rewards back!! 1/5
Hate the new mapco rewards! Bring the old version back! Loved the pay at pump options with app, ability seeing who had cheapest gas! The new version has more navigation to get where you’re wanting to go!
What happened? 1/5
The update to the app ruined it. Now I can’t see anything. None of my rewards offers.
TERRIBLE app! Please bring it back the way it used to be.
By useless and more useless
Can't even log on with this app anymore. The previous version was a great app that I used often because I travel a lot. This new version is utterly useless and pointless.
No longer of any use 1/5
By Small Business Customer
I used to go to Mapco to buy gas.
No more PayPal
No more fuel prices in app
No more .02 cents off
No more me as a customer.
What is the use of the app if one cannot shop the local gas stations for the best price.
What is the use of the app if one can no longer use it o pay at the pump without digging out “discount” and credit cards?
There is no longer an advantage to using Mapco
Going Backwards In Technology 1/5
New app no longer allows activating the pump and paying from phone via PayPal. Was great to not dig for Rewards Card and Payment cards using PayPal. Now I have to hand key my rewards number due to worn out mag stripe and the number of characters required don’t match pump and card. Keeps declining my debit card at pump unless I go inside and wait in long line TWICE (activate pump and return to pay) where it will get approved. Don’t call customer support phone number unless you have 30 minutes to wait on hold.
I don’t know what happened but now this app doesn’t seem to do much beyond being a glorified rewards card barcode image. I used to go to MAPCO because of the ease of paying through the app without having to chance getting my credit card skimmed at a pump.
I can’t even sign in to use my rewards. I get emails every day yet when I try to sign in it can’t find me. And when I try to reregister it won’t go past step 2. I guess I will have to go back to using kroger points
PayPal option gone 1/5
No mobile pay access. No ability to pay with PayPal. The new mymapco app doesn’t have any of the original mymapco benefits that made me want to use MAPCO for gas. The old system was easy to use but the new system does not have the same features such as a way to pay with PayPal. The MAPCO app is terrible and I will no longer be using MAPCO for fuel.
I can’t pay at the pump with app since I updated.
New App 1/5
The old version offered mobile pay that was very convenient. The new version doesn’t which is why I buy gas at other stations now.
Awful update 1/5
By rockets and beer
Hate it. Much worse. Removed PayPal option. Harder to use. Can’t even log in with phone number like before or at store. MAPCO answer is “too bad” get a new card. Terrible program all around
Was good 1/5
Where did the pay at the pump feature go?
Too Much Info 1/5
I 🤔 this app asks for too much info for simply being a Rewards program. The more information you ask for you must be capable of securing it. Are you a data and information company or a ⛽️/convenience store?
Would give zero stars!!! 1/5
New app is terrible. Whatever marketing and promotional team came up with this should be fired immediately! I liked the old app just fine. Now half of my rewards don’t show up on my account. I used the pay by app feature all the time and it’s been nice that mapco honored that 2 cent discount till the end of June but then what? I can’t even get my purchase rewards or cents off per gallon to show up half of the time. My prior gas/store purchases no longer show up with points earned each visit. The clerks almost never offer a receipt so it was a good way to track your points. Also the points required to get extra cents off your gas purchases have gone way up too. Customer service is useless. Bad move Mapco....
No longer works 1/5
Can’t get in. Won’t let me reset my password even though I know my password. Was nice when it worked.
This app used to be good and easy to use. It’s horrible now! Thanks a lot!
Terrible Upgrade 1/5
This used to be a great app. I travel a lot and used this app to locate nearby Mapco locations and compare gas prices. So far the search function doesn’t work and gas prices are no longer provided. I’m not sure how removing features is an upgrade. I no longer find this app useful.
Gas prices. 3/5
The old app gave the gas prices of each gas station. That was a real convenient feature. Especially since I have to drive to the next town to get gas. Now I’m not sure if it’s worth the drive
What was good is now useless 1/5
By CE gal
The previous version was great as we use Diesel gas and often need to add DEF as well - not all Mapcos sell diesel much less have DEF available so the app was very helpful in deciding where to stop. Additionally we have three stations within 5 miles radius - prices can very as much as $0.05 gal so we like to compare. Now this information is no where readily available. Redeeming points only works if you have the capability to go in and fill up. While not completely useful it is indeed several steps backwards.