Everything is wrong 1/5
It started with the salesman @ Coddingtown Santa Rosa they just throw out devices,mislead you then you Bill is televise as much when I was with Verizon! Service is spotty just not happy & made a huge mistake going to your network thanx
Sprint is the worst company. 1/5
I don’t like sprint worst.
Sprint is really bad I’m really disappointed!
This is the third time Sprint has automatically raised my monthly bill over 50.00 because “my contracted deal” has come to an end. Each time I spend way over 3 hours between phone calls and chats to get it straightened out. Sprint says you can save money each month if I sign up for auto pay but with the way they bill they cannot be trusted. My biggest regret is signing up with them in the first place.
Making my payment was super easy
Price is high 4/5
By kuli kuli
Worst Service, Bait and Switch 1/5
Was paying $50 extra per month to “rent” an iPhone 6s 64g for the past nine months before realizing my bill never went down after paying off my lease to own phone. Good ole bait and switch. Don’t worry only got 7 more months on this “contract” and my family and I are gone. There goes an easy $350 per month for you guys. How you treat your future customers better than my family and I.
It is smooth - I pay with just a couple clicks. No calling, driving, walking. Nothing.
Good job simple fast easy 👌
My service is real bad. 1/5
Sprint has real bad service and I’m paying so much with no discounts. Is wrong
🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄 I usually don’t write reviews but when service is this terrible, something has to be said, the people have to be warned! Sprint is NOT a good provider! No service, NEVER! As for the app, I can’t even log in or create a login. It says my # don’t exist. Therefore, I have to keep calling waiting on the phone or use the chats. All of which I’m having to WAIT! 😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤😤 If the service wasn’t so bad I wouldn’t mind but you can’t tell me I pay you every month and my # don’t exist or my email. Do yourself a favor and switch to a better provider, pronto!!
Terrible service nothing but a scam 1/5
Worst service I’ve ever experienced
Fast and easy .
Worst service national ever
Bad service 1/5
By riyadh almayyahi
Bad service slow data
By Sprint Over Charges
I feel Sprint does not look into the best interest of charging the customer....I feel they are overcharging me and taking advantage so they can make the most money possible
Alternative payment options and or access to account when password is forgotten
And lack of store offices is becoming problematic. I’m deciding to change vendors in. Month
Bad service 1/5
No reception anywhere unless your near I-75, dropped calls, bill is high for the service you get,
Service is minimal in my area 1/5
Haven’t seen 4g lte for At least 2 weeks now! What’s up ?
By dishsla fnc
The phones are to expensive planes are pricy service drops to much
Ripped off 1/5
We started paying $126 and now a year after went up to $225 and no one told us anything about that when we signed our 1 1/2 contract, when our contract is over we never go with sprint again
Not Happy with this service 1/5
Sprint bills are ridiculous and insanely high.
I cannot create a login my phone number or serial number isn’t working
They ask you how much you want to pay when you go in for information. Then they get you and as each month goes by, the price goes up and up. There always some added fee. Now you pay $7.99 if your not enrolled in ePay each month. Really? Shame on me for not checking all my bills. I signed up for this last year and the tech never put it thru and there’s a fee for each phone for Unlimited time. Thank you Sprint. Can’t wait to PAY off these phones and go back to my old carrier.
$300 a month.. 2/5
For the price I pay.. I should have exceptional service.
I honestly think that going with a pay as you go plan from Walmart is cheaper and the service is just as good or even better.
Currently Re-thinking my service with Sprint.
Long term customer 2/5
By spending a lot of money
I have been calling in about my service, due to phones never working when it comes to internet, bill has been changing every month lately, and I have not seem to have gotten any solution to my issues. I have 7 lines and been a customer for over 5 years, not sure what to do at this point, but look for another provider.
Sprint should die 1/5
Sprint has the worst customer service ever with the most disrespectful network service of all time and have the audacity to over charge people for service. Who does that
Customer service 1/5
Sprint has the worst customer service eve! Will be cancelling both lines soon!!!
Too expensive and 2/5
Too Expensive and my service to search the internet and communicate on the phone at the same time, won’t allow you to do both, unbelievable with today technology ...go figure that.. I had no idea about this before I left T-MOBILE 🙏🏾☀️
The worst LTE service 1/5
By Sf ginger
I have to say Sprint has the worst LTE service I have ever used first of all you can’t use the Internet while on a phone call what are we in 2005 next it’s slow everywhere and I have missed out on a lot of money because of it do not get sprint
Price increases without notice. Senior citizen with Cancer. Time to change
Poor Signal Strength 1/5
By Chrissi M
Never a good signal. Problem since 1st day with Sprint which has been years.
Go Verizon 1/5
By lerooy jenkins
Sprint is a money sucking price of trash once you are out of contracts. Twist your words and horrible customer service shorty signal
Terrible service 1/5
By TIERRA S BENSON
Terrible service for high paying bill !!! Never have a signal and connection ALWAYS dropping
It’s very easy to use .
Sprint’s cellular service is terrible. 2/5
By Alex Delery
Not customer-centric 3/5
By The Black Magus
The app seems less like a convenience for the customer, and more like a Trojan horse on my phone designed to cross sell me every time I open the app. I just want an easy way to pay my bill. It wasn’t as easy to find as I would like. Maybe change the color pallet and the menu.
Phone service 3/5
My service with with sprint has been very poor in the past 2 years. Sometimes incoming calls goes to voice message, often the person on the other side cannot hear and I can’t hear the person.
Thanks for slowly raising my bill
better the older version 5/5
It’s more intuitive. UI is cleaner. I like it
By Tank Saadi
I luv sprint
Sprint needs to improve. 5/5
By papa is #1
Dudes, you need to improve your customer service and make sure that the sprint stores comply with your rules and regulations. Most likely that is why we, the customers are dissatisfy with sprint!
You guys need to better the service
Pleasantly Surprised 5/5
Surprised by the convenience. No log in issues or problems updating billing info/accounts. The app has come a long way.
You all advertises that military get 50 percent off yet I’ve spoken with customer service several times and my bill still isn’t drastically changed. It’s ridiculous to not get an explanation but constantly getting billed
Terrible service and terrible customer service I’m changing my carrier and taking my 5 family members off too
By Shirley Simpkins
I’m upset because this mobile app (first time use) didn’t let me pay the past due. I thought when I did authorize it would let me designate past due to pay but took the total amount due. This app is not user friendly.