Leah Frase 5/5
Sprint is incredible! I have been with Sprint for years. From the start, the customer service was great. The rep we spoke with beat Verizon’s price’s and plan. It’s continued to be that way. I’m so incredibly glad my and I switched to Sprint!!
Select a date 1/5
By Bodie Rose
Tried to select a different date and would say I needed to go to Sprint.com. Thought I was in that. Not happy!
Sprint !!! 2/5
You guys are too expensive I’m going to T-Mobile ..
Bad Service 2/5
My service is terrible it keep dropping calls and my internet is slow 👎🏼
App doesn’t work half the time
Horrible Company 1/5
Will never use sprint again!
So much better then att
Why can’t I see my bill 1/5
So I can pay my bill on the app but I can’t see it? What’s the point of the app then? To view my plan? Gee because I obviously need to know what plan I have rather than what I’m actually* paying for. Get it together sprint.
I used to hate having to drive 30 minutes just to pay my phone bill. I just paid my bill in my bed and didn’t lift a finger.
App v Store 5/5
App, vastly superior in comparison to my store experience in the D’iberville location.
Service is horrible
By Rio Cerda
Great and easy to use.
A Womack 2/5
The Sprint network is too expensive a month with an IPhone for all the connectivity issues everyday but when it was time to go to Sprint App to pay a car note amount of a bill there was no error connection message.SMH would not recommend Sprint. 😡
Actually useless 1/5
I have no clue why I’ve suffered through the lapses in coverage, dropped calls, and other nuisances that come with sprint. I’ll be switching at my next convenience.
It's very disappointing how useless the app is. The app never works. Ever. It's almost as unreliable as the service. I plan on switching soon.
Good app 5/5
Does its job. All I can say.
Go with Verizon 1/5
Been with sprint 5+ years, started out with a good monthly plan, but recently was trapped into a $143/per month plan after an upgrade. Not only that but their service is terrible, dosent come close to covering what Verizon does.
By mamdoh abdulaah
The worst company ever
When it works... 5/5
By Maddox 731
I tried to login on my computer, as I neede to update banking info! Got a request to change/update my password and was told the change was successful. But the web page wouldn’t let me login! Using the login info that I JUST UPDATED, I was eventually locked out of the page and waiting to try again. And my phone app won’t let me login either, but it just let me change my banking info and, make a payment! So much for security! Multi millionaire corporation!?
Screenshot all your info 1/5
Not okay rep tell you one thing note poorly and next month stuck paying outrageous bill... own my phone increased over night and my monthly went from $200 to $400 was told that was best plan I’m in 😑
By lil cnn
Im am so disappointed and nit happy with sprint. I pay all this money and I cannot use my phone because of bad service. I try to call for them to help but they make excuses and promise to call back, send better equipment and never keep their word. I really want to switch to another carrier. Im waisting money with sprint paying for nothing.
Angry rant 1/5
I pay $90 a month for a phone that doesn’t get service anywhere. I know this has nothing to do with the app, but why would I give it a high rating when all it does it take the aforementioned $90 in return for a half useless phone?
Bad customer service! 1/5
Worst company ever!! i can’t wait to get out of sprint they constantly charge me for a phone that was supposed to be free due to a promotion I’ve literally called every month for a year and they kept saying they will refund me my money back and never did, then when i would call again they said they didn’t have any records of me calling and that, there was nothing they can do! I will never recommend sprint to anyone !!
Liars and service and prices are not what they tell you extremely high 1/5
Liars and service and prices are not what they tell you extremely high prices and phones don’t work well
Launching App 1/5
The App automatically closes when launched
Muy mal servicio
My phone has many problems and my local store can’t can’t fix it.
Could be better, feels like sales app 2/5
I got more of a feeling like this things centered around buying phones, which people do every two years. The bill pay and other things should be the priority.
Customer Service 1/5
By LH Lopez JR
awful service over chat. please rectify that.
By todd banks jr
Service is horrible and they turn phones off if you are late a couple of days
Use the service, experience their crappy billing and customer service, then write your own review.
This app needs a lot of work 1/5
By Lt Hurwitz
This app is typical of my experience with Sprint's service in Upstate New York.
Do the math.
Not ok app 1/5
Not too many options, would like the option to change my phone number like Verizon allows to stop robocalls
Worst service ever 1/5
They change your plan without even
Telling you thinking it’s okay to pay 11 more this company lies about everything
I am not happy with the coverage for calls and especially our data. Even in populated areas that you would expect good service we do not have very good coverage! Not to mention we have as of yet to get a bill from Sprint that has charged us the proper amount for our monthly bill!!!! It’s always higher than it should be, even if we received credits for the month! We joined Sprint back in November of 2018 and it has been a nightmare ever since!!!!!!!!!!!!! Worst mistake I ever made joining Sprint!!!!!!! Will be leaving Sprint as soon as possible!!!!!! I would give Sprint zero stars if I could!!!!
By Prettysmile okc
Sprint has the WORST customer service ever! Every time I call I get someone not based in the United States. There is no warm transferring for courtesy, no probing or listening to your needs. I hate like heck I became a customer!
Easy & Quick ⚡️ 5/5
By Man Of God 🙏🏽
It’s way better than going to the store and making a payment. Gives you updates and all the help you need. Easy access, works for me. Keep it up Sprint 🏃🏽♂️💨⚡️
crazy net 1/5
By Ibrahim Taghiyev
am not satisfied with Sprint.!
Sprint is ehh but their app is good 5/5
I’ve had issues in the past. But regardless. It seems their app is by far better to handle than their customer service call centers.
Sprint has such bad customer service and very poor phone service I would not recommend anyone throwing there money away with them
Very disappointed 1/5
Very unhappy. I recently switched from Verizon to sprint. I have had nothing but problems. Was told there would be not activation fees. And first bill came and there were 7 activation fees. And we only have 6 lines. Then I was charged the 65$ line fee two times. And my service is not as good as it was with Verizon. Very very unhappy.
Terrible app 1/5
By Montana Tommy
This is absolutely the worst app I have ever tried to log into. Changing my password is so hard that I hate to do it. The problem is every time I try to login in told my password or username does not match.
It would be easier to pay my bill each month by mail in penny’s.
Great company!!! 5/5
Switched from Verizon and I could be more happier
Terrible service 1/5
By far the worst service I’ve ever had. Phone only works on WiFi majority of the time. Can’t wait to switch at the end of the month!
Never get sprint again 1/5
Sprint has really gone down hill in the last couple of years. Will not be renewing my contract with them. Terrible customer service and now phone service. No digital service, but can still receive notifications, no digital service, but go to pay my bill; it jumps to full digital service! Total rip off.
Outdated interface 1/5
The application is stuck in the world of iPhone3G. Very slow, poor graphics, and not very organized.
Done with sprint for good 1/5
Worst service ever. No signal anywhere!
By G-na Fontaine
I don’t. Care for sprint and will be looking for a new service provider soon as I move. They charged me for a device I returned after telling me they would credit my account once the device was returned. I no longer wish to use their service and NO I don’t want them calling offering me anything.
Horrible service 1/5
From the time I rejoined Sprint in 2018 I have been having problems. I bought a phone and when I returned it (less than 2 days later) I never received a refund (it was credited to my account for some reason). I’ve had service issues, talked to multiple customer services reps (the phone was disconnected multiple times) and I still have issues.