My Sprint Mobile

My Sprint Mobile

  • Category: Utilities
  • Release Date:
  • Current Version: 6.6.0
  • Adult Rating: 4+
  • Developer: Sprint
  • Compatibility: Android
383,977 Ratings
$ 0

My Sprint Mobile App

On the move, or on the couch, My Sprint encourages users to live their lives without worrying about their Sprint account. Check for upgrade eligibility, view and pay your bill or find the tech support you need. Improving your experience is important to us. Feel free to let us know the ups and downs of your journey by contacting us at [email protected]


My Sprint Mobile app screenshots

My Sprint Mobile app reviews

  • Sprint service 2/5

    By V.F is awesome!
    Sprint use to be a cheap option so it was fine that they didn’t have the best service. I have been with Sprint for over 15 years, but will be switching service providers. Sprint use to reward their customers by having discounts based on how long you had service, but this went away about 7 years ago. This year Sprint stopped having discounted phones for 2 yr contracts so basically there is nothing else they have to offer except a lower international charge.
  • The app access is bad 1/5

    By ensign2010
    I have to change my password every time I have to use the app. Is very painful. Previous version this did not happen. Hope they fix it soon.
  • Tower down over 8 months 1/5

    By IvyGuy_69
    Cell tower near home went down September 2017 last year, still has not been fixed. 2nd tower went down May 1, 2018 no ETA for fixing the problem. Data has slowed to a crawl.
  • Request.. 3/5

    By Shazzadazz13
    Store our credit card info so we don’t have to put it in every time.
  • Usage 1/5

    By laney1963
    I am canceling Sprint and now have Consumer Cellular. I have unlimited talk, text and data for $45 month. With Sprint I couldn’t even use my data outside of my house and especially if I was inside a store. With Consumer Cellular I can get online anywhere. Good bye Sprint, please don’t cry.
  • Payment 5/5

    By Sprintedness
    What you have your credit card set up it’s so easy just to make a payment by pointing and clicking I like that easiness
  • Terrible service 1/5

    The service is horrible I can’t even FaceTime for longer then 2 minutes without it freezing up my internet is slow takes a long time to load pictures
  • Sprint zone app 5/5

    By light skin guy
    Great app
  • I hate Sprit!! 1/5

    By mr.jpvg77
    I hate Sprit!! Terrible costumer service, terrible connection!! How do they solve problems by increasing you bill!! If you are thinking about switching to Sprint, Don’t!!!
  • Ugh 1/5

    By Joshalyn D.
    Bait and switch. Horrible customer service. Broken promises... I could go on but All you’ll do is apologize and resolve NOTHING
  • I can not open the app on my device 2/5

    By fenick2903
    I bought an iphone X with you, and I was not able to open the my sprint app after downloading. I tried again today and managed to open, but I can not move, when I click on other functions it closes, as it did before. Can you please help me !? I speak portuguese, if there is someone who can help me in portuguese, Thanks
  • Dissatisfied 1/5

    By 63Ann
    Sprint lied about my bill amount, I dislike this company. Someone tells you one thing and when you call back it’s something else. I’ll be canceling ASAP
  • Sprint 5/5

    By chevyeq
    Very good so far
  • Quick and convenient 4/5

    By BSNmajor
    I love the Sprint app because it gives me quick access to my account when I need to check my bill or look at any information regarding my plan. The only reason I didn’t give it 5 stars is because the chat option within the app is of poor quality. When I chat on the actual website I am connected with representatives that are professional and literate, and whom seem to follow a script. They are also professional and courteous. The last two times I’ve connected to the chat via the Sprint app, the representatives I spoke with had grammatical errors in their chats and did not have any customer service etiquette. When I asked for the chat transcript to me emailed to me for my records, the agent told me to screenshot the chat. Other than that the app is easy to use.
  • Just as useless as the website. 1/5

    By Dothre1
    This accursed app requested I verify myself with a security pin 4 different times and still wouldn’t let me log in. I had to turn my phone number off and turn it back on to get in. What was the point !?
  • Logging in 1/5

    By vvvhsheuetegebdidi
    Logging in is way too complicated.
  • If the reps from Sprint told you something, don’t believe it 1/5

    By Boyu Zhang
    This company is terrible. I wrongly decided to give it a try last month. But it came with lies and unpredictable charges. The worst carrier money can buy.
  • Unsatisfied customer 1/5

    By can you here me now... no
    I get no signal at work and was promised an extra 10gb of hotspot data starting in March to no avail...
  • Slow, clunky, doesn’t work most times 1/5

    By KailaUli
    The app crashes a lot. It is really only useful for paying bills, and even then, it’s slow and hard to use. It takes a very long time to load.
  • Sprint 5/5

    By pulloutmaster1
    It was quick, fast and easy to use
  • Worst experience ever!!! 1/5

    By Gia0815
    When I switched to sprint, I was lured with “buy 1 iPhone get 1 free” never got that. I was supposed to have iPhone for life...never got that. Sprint was supposed to have the greatest coverage... I couldn’t even use my phone in my apartment. And finally....while on my way out the door, I’m screwed on the bill when I went into to the store and spoke to someone about returning the phone. And last but certainly not least, I’m still waiting for a call back from a sprint representative who said that she would call me back in’s been almost two weeks! Sooooooo disappointing all the way around!
  • Sevice 1/5

    By ecolab13
    The cell service in el paso texas is not good at all!!!
  • Great appp 5/5

    By adelsozzz
    Awesome app
  • Sprint has been having trouble connecting 5/5

    By Daily Lottery Player
    I have tried to pay, however, Sprint is having trouble connecting. I am in Amsterdam, Holland and not sure if payments and messages are going through. I keep getting a message from Sprint saying. They are experiencing difficulties. I’m at a train Station.
  • Sprint is the best 5/5

    By QuanJG
    Love how sprint treat their customers
  • Terrible 1/5

    By CindaAshley
    Your site is terrible. Always having "technical difficulties" and your service is even worse. Switching service providers ASAP.
  • Bill 1/5

    By Linda Pro
    Service is horrible. My bill is very expensive compared to other phone companies. I’m looking to switch phone companies soon
  • Weak 1/5

    By Raetaetareararears
    The service keeps going in and out and I constantly have to reset my phone. Please do better.
  • Sprint is the worst service ever 1/5

    By Dqdaman
    Sprint is awful
  • The Big Rip off 1/5

    By Mmmmmmmmmyayay
    Paid off two phones, upgraded, was told no lease, have been paying for a lease. Will not get handled.
  • Coverage is spotty at best 1/5

    By Derwood13
    More dropped calls each day than I can count 🙁
  • Ally 1/5

    By ZANA-2018
    Just very complicated to get simple information,last month used just little unlimited personal hot spot,already getting alert is left very little % ,after changes not updating ,still keep and charge
  • Service 1/5

    By raquelrockg
    Slow cell reception
  • BAD REVIEW 1/5

    By LeonelRangel
    Sprint store #900 located on: 14237 East Sam Houston Pkwy N #900, Houston TX, 77044. Is full of worthless lazy saps, they have no idea what they are doing in there, if sprint cared about their business they would fire those dumb workers.
  • Loyal 5/5

    By Edie Silk
    I got my first sprint phone in 2006 and I have no complaints. I almost always have service and the Sprint team is so helpful. The automated system is surprisingly easy and pain free and there are REAL people who are available to talk. I genuinely appreciate everything!
  • How a network should work 5/5

    By JiMMyLOCz760
    I’m new to sprint got a family plan with five iPhones 8 . Easy to make payments and like the offers that you guys have and how u take care of us
  • No response for my call drop feedback 3/5

    By Sprint_User_Anonymous
    I gave feedbacks quite often about call drops and low network coverage. The network and call drop isse seems to still exist even after receiving an email that I will get a call from customer service when the issue is solved from that end.
  • To expensive 1/5

    By yvinas
    My monthly bill is way to expensive, coverage isn’t even that great to begin with.
  • worst service ever 1/5

    By swannios11not working
    I hate sprint so much . I would never finish explaining how much I hate it.
  • Crap app 2/5

    By Me_1_1
    This app stinks. I have no way of telling what day my payment is due or any other basic info. A redesign is needed ASAP.
  • Terrible service 1/5

    By Gulley0602
    Sprint is horrible. I cant wait until my contract is up. Too much money for such poor service.
  • Don’t like customer service 1/5

    By Jay$$79*
    Terrible customer service
  • Unhappy with lack of service 1/5

    By Okeeze
    I’ve been with Sprint for nearly a decade and they have not gotten better . They just don’t seem to care . Less and less help with issues. I’ll see how the T-Mobile merge goes but I’m thinking it’s time to move on.
  • Service 2/5

    By no bars
    The service is not that good I don’t calls everywhere 😔
  • High monthly Bill 1/5

    For regular service....poor internet service.
  • Sign In 3/5

    By rdc90287
    I hate that I can’t automatically sign in when I go to open the app.
  • Doesn’t work 1/5

    By mamasong81
    Crazy and flawed interface. Off shore support not able to help nor connect me to another source of help.
  • Babybliss! 5/5

    By Babybliss!
    Very helpful friendly. Most are kind & understanding. Reliable known to take care. No matter how hard thee situation may be. Keep up the good. Work!! Sprint.
  • Service 1/5

    By chai619
    No service, dropped calls, hidden charges
  • Couldn’t log in 1/5

    By mirak24
    I called and I chat with support center, no one could help me to log in

My Sprint Mobile app comments


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