DO NOT DOWNLOAD THIS APP 1/5
I’ve been a Sprint customer since 2009 and I love sprint don’t get me wrong, but this app is straight garbage. It was recommended to me by a sprint customer service representative over the phone. The app won’t even allow you to login or even look at any special deals in your area! What’s the point in having this if you can’t even use it. Not gonna waste iPhone space on this trash until it’s fixed
This app 3/5
Has a lot of good things but none of it loads! When i try to get the deal it just never generates nor opens
Nothing exciting 1/5
By Do solo
I’m giving this app a week since so far nothing stands out regarding rewards or even discounts for places I go... I’m hoping it improves.
I downloaded and can’t even sign in. I called customer rep, advised to re install abd wait for two hours and still not working. Waste of time
No code!!! 1/5
I tried to download and use the app, it had me put in my cell phone number and it was supposed to send me a code.... never did. I pressed the resend code button 5 times and still no code. Only had the app for 15 mins and now I’m deleting it. Don’t waste your time.
Doesn’t Work 1/5
This app doesn’t work anymore. It never loads. It hasn’t worked for at least 3 weeks. I’ve tried uninstalling and reinstalling. I’ve tried using the app on WiFi and on cellular data. It just doesn’t work. I wish Sprint would fix this. What’s the point of offering rewards and offers that are exclusive to the rewards app if the app never loads to see the offers/rewards!?!
App down? 1/5
App down for the past 4 days. Missing rewards!
App doesn’t work 1/5
Just after two weeks from downloading I can’t get the app to no longer work. For at least a week I was stuck on the login screen then once I did get the chance to finally login I just got a loading screen but nothing pops up so I have missed out on some of the rewards ( which hardly is anything). Overall I am not pleased with sprint rewards.
I’ve been trying to get this app to work for weeks. I give up!
Keeps buffering 1/5
By dee nee07
If you check from time to time, you can actually find some awesome rewards! Got a free large pizza from papa johns and a $5 gift card from Starbucks!!
Fix your glitch!! 1/5
The concept is awesome but I can’t purchase the sams club membership because the app glitches once you put in your contact info. So...it’s useless.
Where’s the reward? Am I missing something...
This is not a reward! All it is another way for sprint to make money! If you want to give the costumers reward I would say learn from T-Mobil and what they do on Tuesdays on there reward programs!
Horrible ! 1/5
The app is horrible. Doesn’t load ,you can’t log in. Fix the app before your promote it. Very frustrating and disappointing !!
App doesn’t load 1/5
By Anonymous User Privateee
This app doesn’t load. Received push notification about fandango rental but not this Starbucks card. Now I can’t collect my rental because the app never loads.
Loses functionality 1/5
Will log you out, and then sit loading after info is entered to log back in.
Spins and spins and spins 1/5
...Even a top is more functional than this app
Garbage don’t download!! 1/5
By 2 hung low
This attempt crashed and burned, nothing for restaurants not even a sandwich and when there was an offer there was hidden charges every month. This was a poor attempt at trying to attract or keep customers. You guys are pathetic.
Doesn’t load anything 1/5
No offers load. I get these exciting ones by email but can’t see even the bad offers on the app they just continue to load
There’s a difference 1/5
By Holly (real customer)
There’s a difference between rewards and discounts. The definition of reward is a thing given in recognition of one's service, effort, or achievement. The definition of discount is a deduction from the usual cost of something, typically given for prompt or advance payment or to a special category of buyers. So maybe the app should be called Sprint discount app for stuff most people rarely use or don’t use at all.
Free movie download iTunes? 1/5
Got a text saying I have a received a free movie download on iTunes, I clicked the link downloaded the Sprint rewards app and nothing. I even went down to Sprint and they couldn’t help, what the heck Sprint?
This app is so buggy , I can't even log onto it to check anything . && Rewards ? All I can see (when I can see it) is discounts for things . There's a difference btwn discounts and rewards .
Well played sprint. Shotty service, a fake rewards program designed for YOUR customers to spend money at YOUR buddies businesses. Nah, I’m good. How about just TRYING to make your customers enjoy their experience. Ya know, just try. Maybe it’ll be a good thing?
Sprint rewards 5/5
I’m not sure why this app is getting so much negativity. Sprint has developed an app to give us something extra for doing what we already do. Which is being a customer. Thank you for writing code, finding deals, hiring developers and other employees to maintain a platform to give us a little extra bang for our buck. It may not be perfect all of the time but what is? I’m sure it’s only going to get better. Please don’t let a few complaints discourage you from going the extra mile for us because I can tell you, a whole lot of us truly appreciate it. Thank you Sprint!
Buyer beware! 1/5
By summer solice
I bought the 1 year Sam’s club membership. When I went into the store to activate I was told by the store associate the promo code was not valid. I called “Monster tickets” and was told by their call center person to try to register on my own through the website then give the store associate the membership number that would be generated. I was also met with an invalid promo code message. I called their costumer service number again and was connected to a very rude associate, she tells me that the error is on Sam’s clubs part and to try again later cause they had been having trouble all day. Sounded fishy cause the Sam’s club associate made no mention of any problem on Sam’s clubs end. The customer service person also said that I would not get a refund if things didn’t work out because “all sales are final.” Finally after being at the store for 2 hours I gave up and left. I emailed “monster ticket” and revived a replay stating to give it 48 hours that they were aware promo codes weren’t working. Here I am 72 hours + and still the promo code does not work and am now being ghosted by “monster ticket”. Moral of the story sprint is doing business with a company that will steal from you and leave you high and dry.
Not really rewards 1/5
By reviewer 1798
There’s nothing here you cannot find anywhere else, sprint just doesn’t like giving customers anything, just cares about attracting new victims.
Loading circle 1/5
It just has the continuous loading circle just like when I try to use sprints network. Guess they are consistent.
Reviews are sorta right 3/5
So I wanted to check this out after seeing a few ads promoting the app. I was thinking to myself that “Finally we have a service like T-Mobile with the T-Mobile Tuesday’s feature”. Now I’m sure that’s what sprint is aiming for, but at this current moment. It’s ONLY an ap for Ads to other businesses. And the keeper is basically a gift card every here and there from what it looks like. I’m sure this can prosper and do better, but currently unless you want ads for local businesses, this isn’t really good for many people. Hope to see it grow into something more!
Can’t even use it 1/5
I can’t give this app a good review because I can’t even log on to the app. It’s been trying to send me a verification pin for 20 minutes and nothing!! This is horrible.
This app was definitely a MAJOR disappointment. When considering all the rewards and free items that consumers of rivaling companies get, I was definitely disappointed to find that a “Free $5 Starbucks Gift Card” was all that Sprint had to offer. Meanwhile companies like AT&T and T-Mobile are offering their customers free merchandise and gift cards along with movie tickets and discounts to their favorite restaurants. I think this app definitely needs to have more “rewards” on things and places that people actually use. A lot of the rewards are minuscule discounts at places I’ve personally never heard of and would probably never go to. This app is definitely reflective of the “customer service” offered at Sprint which is also disappointing.
Love free coffee. Thanks sprint! 5/5
Was better BEFORE this latest update 4/5
Everyone. Just un-install the app. Reboot your phone. Then reinstall the app. You’ll get your $5 Starbucks gift card.....because I just did. No joke. So back to 4 stars from 2 from earlier post.
FYI: I clicked on that $5 starbucks gift card reward, and the app still froze and kept syncing and nothing. Still doesn’t work Sprint. Get. It. Together. Please.
Read first 4/5
True that most are complaining about discounts that are bad and remember discounts and freebies change randomly. I’m only giving 4 stars because free pizza didn’t help me as papa johns is no longer around me within 100 miles. Also like the free Starbucks gift card.
Prime time? 3/5
This app needs a revisit and update. The concept of the app is a nice gesture & the additional offers are welcomed.
But to have a limited Reward, we should at least get an alert/notification of the reward.
As long as you saved the Free pizza offer, I noticed the code is still available for use.
Had to go to Menu > My Saved Offers
Sprint Rewards > If you saved it, the offer code will still be listed.
Initially the app gave hope to feeling the offers would be good (free pizza). Well, I saved my offer with plans to use it later to see it was only for a limited time & now it’s gone.
Whoever designed this app, should take a look at how TMO does their free offers. Once you’ve saved your offer, it’s yours until it expires.
App will be deleted very soon.
Just a glorified ads app 1/5
The deals on here are sub par. Groupon has the same places wit better deals. This is just free advertising that’s marketed as a loyalty program. How about give you’re longtime customers the same phone discounts that new customers get?
Poorly designed and has no rewards 1/5
You can tell not the best effort in the world went into designing the app. The interface and feel for it seems cheap and rushed. Definitely not something you’d expect from a multi-billion dollar company.
It very much feels like the budget for this rewards program was small and only made so customers wouldn’t complain about a lack of rewards program
This is a pretty cool perk 5/5
By Sanchez Mo Bajingo
I already got a free Starbucks card and 25% off our pizza order. Digging this app 👍
Couldn’t able to download app 1/5
Couldn’t able to download app
Good App! Good Rewards 4/5
Just got my Starbucks card🙏🏻☕️☕️🙏🏻
Thank you! Keep up the good work and rewards.!!
No such thing as Sprint rewarding loyal customers 1/5
This app is just another discount app with discounts that you can beat all day with a quick internet search. I have been a Sprint customer since 2002. Make no mistake the only reward for being a loyal Sprint customer are paying higher prices than the come and go new customer.
Rewards ? 1/5
I’m a ten year plus customer of sprint with more then one phone and all you can offer me is discounts on spending more money? Typical of sprint to always try and sell me something . Maybe offer me percentage discounts off my phone bill for being a loyal customer or how about my insurance be included in the cost of the phone when we are leasing from you paying you more money . Real discounts is what I’d like to see or here’s another one maybe credit for all the calls that get dropped . Again real money savings discounts . I am a loyal customer and to be honest your customer service is very poor . Maybe employ people that actually speak English would be another benefit as well . Or even offer me a job working from my home taking customer care calls so I could offset my phone bill another great idea of a real discount to me .
What rewards ? 1/5
This isn’t a rewards app , at all I don’t know why I downloaded it
T-Mobile and AT&T have better rewards than this . I think we should be rewarded for the crappy service
Needs a lot of improvements! 1/5
If I could give Zero star I would! Very annoying because almost never loads! When it does the stuff that “rewards” can be found on any public site! So it’s not perks for being a sprint customer! It should not be called rewards...because clearly it’s not! Just about of stuff thrown together...needs to be revamped!
Needs improvements 1/5
This app doesn’t even properly load on my phone even on WiFi connection. So I can’t even see what sprint has to offer
By Kevin Jr Mchenry
I just honestly don’t get this app
Please, just test your releases 1/5
These constant updates are annoying, especially the in-app notifications requesting to update. Run a beta program, publicly or within Sprint, to deal with any bugs prior to releasing a public update.
There was a Starbucks offer before the update then it just disappeared.
What rewards? 1/5
Rewardsss? Whereeee? You need to rename this app cause I don’t see any rewards...