Paying my Verizon bill is cumbersome. 1/5
Verizon makes it hard to pay my bill.
App too slow 2/5
Takes too long to process.
Don’t need feed on start up. Need to see balance and pay. App makes it difficult to navigate to payment option.
Payment option should come up first for customers to pay bill. That is the ultimate goal. Right?
By ME 2 review
Just not that easy to navigate...
I did ask for all international call barring but why there is an international call charges ?
By passwords overload
Every month I have to create a new password.
Don’t enjoy Verizon at all 1/5
By prime perf
Every since I started my bill has never been correct. Since when does 45+45+91+10 equal 276 bucks
I can’t get ahold of anyone to talk about my bill! I’m being charged more than I was told and I’m extremely frustrated!!!
Nick Name 1/5
By no common sence
How about Using Passcode instead of nickname never new it could be called nick name. Not very user friendly
By Negligent 08
Verizon is the worst company possible! I will be changing. I have never seen such a company with as much disrespect and gouging its clients. Never again!
What VZ promise they do not provide 1/5
VZ lures to switch our acct from T Mobile w group pricing for the business and then added more ad more to make it more than twice expensive than T mobile
Your app is missing some key features not to mention horrible customer service any way to get an extra buck out of ur pocket billion dollar scam artists
Great App 5/5
By B Furong
Much easier to use
Verizon App 5/5
I love this app. This app makes everything easy for me, and also moves quick 👍🏾👍🏾👌🏾
So much better service than AT&T
Bad Business Practices 1/5
Verizon automatically reactivated 3 devices that I had suspended. They’d been suspended for months. If I hadn’t caught this I’d have been out $60. This is ridiculous!
Constantly being signed out when I select “remember me”. Always having to reset my password. Just inconvenient.
Auto Pay 1/5
I am not sure how Verizon services became so bad. Also I set up auto pay 5 times and my app shows I am all set up for auto pay. Unfortunately your system is crashed and my payment still shows every month as not processed. And you charge $5 as late fee. This is ridiculous and I am thinking of moving to another provider.
By Rach LB
I am so disappointed in Verizon. You are dishonest and over charge. I find it exceptionally challenge to get a live human to help and when I do, I’m amazed at how dismissive they are of my frustration. I will do my best to find a different carrier and to make sure I don’t keep giving you my money. If I could rate no stars I would.
No Find Location 1/5
By Niknejm dat is not jet tejken
Useless. I dont think i need to create account to find out if „find nearest” is included.
By unhappy with bill pay
I do not appreciate having to put in how much my bill is for to pay it more than three times to pay my bill.
Bogo not really bogo. Still paying for al 4 phones 1/5
Trying to get the bogo deal figured out for last 4 months. If would have known would not have gone with the new phones and their bogo trap.
Do not change to Business it is slow 1/5
The service is slow
nice app 5/5
Does what I need it to do.
Account Owner 5/5
I love Verizon.
Awful customer service. Awful equipment. Awful service 1/5
Cell account 5/5
By David B Phillips
Verizon’s commercial app really enables me to handle all my needs for my account. And I received a call from my personal Verizon rep the other day, totally unsolicited.
Great service for a powerful business tool !
Business run 24/7 1/5
By Why my Battery
Why is it that business that run 24/7 are penalties foddering the weekendsv I am tired of having to waiting until Monday 8 am -8pm to complete simple transactions
The best of the best! 5/5
By Nvn kc
Will give 5star but 4/5
Need more individual contralto for each line to be able to block services.
It’s great add 5/5
Everything it’s really fast
Log in 2/5
By PB ks traveler
Every time I log in my password is either incorrect or it has expired. Pain in the rear. And my thumb print doesn’t work either.
So so 2/5
for some reason the face ID never works on this app and I find navigating it awkward.
The app does not allow to set up auto pay when using a credit card. It’s an inconvenience to have to pay this bill each month
Can’t save chances 1/5
Consistently won’t save changes or update my settings. I’ve tried multiple times to set up auto-pay, paperless billing, etc. and it won’t save; very frustrating.
Not very User Friendly and Latency 1/5
This is not a very user friendly application in my opinion. Will admit I am not extremely tech driven but the delays on this app and latency issues are annoying
Great app 5/5
I loge this app
Verizon business app 3/5
Loses saved password, then causes account to be locked out if login is attempted with empty password. Should never need to have Face ID removed.
The idiot who programmed this app 1/5
By Carey James Balboa
The idiot who programmed this app should be ashamed of themselves
Terrible app and web page 1/5
For the business section the app and website are terrible and hard to navigate. Verizon should make it more user friendly
Worst wireless and customer service in the nation 1/5
Verizon has the worst wireless and customer service. Do yourself a favor and take your business somewhere else.
Wonky app 2/5
The regular app is much better than the business app. The business app is wonky.
Deceiving International Plan 1/5
Verizon offers international coverage however this is deceiving. International for Verizon excludes Europe, which is international. We were lost and Verizon shut off service. We slept in the streets the first day due to arriving late, stores being closed and unable to contact ANYBODY. Verizon only restored service after accepting to pay $10/day. Out trip was a month long. Outrageous pricing. Shame in Verizon, you should rename your “International” covergae plan and detail it. I will continue disputing these charges. For anyone reading this, please note International only covers Mexico.
Doesn’t integrate to online access 1/5
By GSM PT
I changed my account to a business account over a year ago and still having difficulty getting the app to communicate with the online access. I still can’t view data usage or make payments. Have talked to customer service numerous times but still unresolved.
I have tried for days to set up autopay without success. It is not a difficult process. It just won’t finalize. I would rate the app a 5 if it worked like it is supposed to.
Customer service 5/5
I would rather deal with the app, dealing with customer service is hell, the reps are never on the same page I get different information each time. I stress even thinking about when I have to call. App all day
I absolutely hate having to create a new password every month. It’s an extremely frustrating feature!!!
Easy to manage 4/5
By Philip Robertson
Easy to manage, change user info, activate and deactivate features, add or upgrade services. All around great app. Thanks Verizon.
Billing is terrible 1/5
The bill is never accurate!
Great app!! 5/5
Very easy to pay and look at bills love app!