I am sick of not so unlimited data. 1/5
I just want unlimited data to be truly unlimited even when using a mobile hotspot.
Verizon is a rip off like all the rest of them. 1/5
Verizon steals your money.
Phone jail 1/5
Do you have people there all I get is AI and then get a hang up. Right now your service is bad. Thanks what is this garbage pick a nickname
Verizon evaluation 1/5
By Ver z $ucks
It is almost Impossible to get to speak to a person. Verizon does its best to annoy and try the patience of any customer who wants to ask questions that have no pre-set answers. The wait is interminable. The company gives terrible customers service. All that said, once I have been able to speak to a rep, after holding and holding and holding, he/she has been consistently polite and responsive.
By Yellow girl old
Have been on Verizon for quote a few years. Overall we have appreciated the service and reception. As of late, coverage has been a-bit more o an issue.
A very useful tool.
This app is totally confusing 1/5
The app constantly shuts down without any warning. It isn’t intuitive and you can’t make changes/upgrades/add travel bundles using the app. I really dislike it. It’s like one big ad for Verizon instead of a helpful, user friendly, PERSONAL experience. Get to work fixing that!!
Call history 1/5
For a company as large as this seems to me it would be easy to pull up your call history-not
You make me happy‼️ 4/5
I enjoy Verizon due to it always keeps my phone updated and I feel confident in Verizon’s quality!
Not Happy 1/5
Verizon’s login process is long and tedious. My original account started with a JetPack not my cell phone. The JetPack’s phone number is not a number I have committed to my memory. Verizon will not recognize my cell phone as me. This is absolutely infuriating when I am out and not able to access the JetPack information. Verizon needs to connect the dots!!!
App is garbage 1/5
Half the time I try to use the app on either WiFi or LTE I get error sorry can’t connect. I have no problem with any other app on my iPhone except Verizon’s. This also happens on my girlfriends Iphone at work and home. Get an app that works
Gizmo Watch 1/5
By Mom Ree
Because I only have an account for a gizmo watch, I am unable to set up an online account. This is because I cannot verify the device because the watch cannot receive texts or calls from a number that is not program. There should be an alternative way to set up an online account.
Worst App for a major company 1/5
I keep go over on my plan and get a warning to add data. Stupid app takes me to a place where you can’t add data to your plan. Every month! Contract is up and I’ll be leaving Verizon once I get a new phone. Adios. I swear the overage is bs each month too. #adiosverizon
Home phone 3/5
I’ve had my Verizon Home phone for a long time and it’s probably worked for 1 month the total time I’ve had it! Terrible service!
Bugs not giving accurate data percentages 3/5
Please fix with next release
Not user friendly. 1/5
The app isn’t user friendly although it doesn’t bother me too much because my phone turns into a brick with I’ve used too much data on my “unlimited plan”.
Version love this Co. very efficient always willing to help. Five star business. 5/5
By marci's reminder list
Verizon is always ready to help. Very efficient Co.
I’m a victim of Verizon I need s cell phone and they are the only service around. They seem to always be cheating me coming up w charges for all sorts of things. My bills vary at their option never in my favor. There is no consistency between customer services and one is lucky if they find one who speaks English
By Tom spinner
Like all things Verizon...app works well as it should.
Verizon Customer Support 5/5
By Bosco 2020
This is my second year with Verizon and I am pleased with products, services and efficiency with the online support. Thanks and have a great weekend! Best, Bosco
Deadspots with unlimited data 3/5
This app would be a whole lot better if there was not that many deadspots in my area which makes the app lacks speed ,pulling up information , and of course stream faster.
I wish they also give you solutions to these problems.
I love my Verizon account
At my cabin 5/5
By Cabin Miller Lake
Even at my cabin near Garrison, MN I get to use my new iPhone!
Terrible app 1/5
By Arnold 1980
Every time I turn around it’s trying to sell me something.
Does not work on my iPad 12.9 G3 1/5
By Tim Drager
Verizon hubris makes them think everyone uses an iPhone. They cannot send a verification code to my ipad.
Not for prepaid customers 1/5
Regardless all attempts including tech support (all they say we will escalate and nothing changed) app is not working, circles to open never does, thanks to none tech support they have issued some credit however after switching from postpaid to prepaid app not functioning regardless what it describes I believe prepaid customers are not welcome to use this if having IPhone latest models.
Verizon website is awful 1/5
By Bull 520
Difficult to navigate always sending me alerts and messages. Cannot erase alerts and messages. This website is awful.
Never works 1/5
This app never comes up. Reports that internet connection is always down.
Works slooow in Mexico 1/5
Trying to access my account and it feels like I’m faxing a copy one page at a time. Supposedly I have unlimited data over a fast network. So far no good.
To much of everything 1/5
By to difficult for me
Cost is to high and try to get new data plan is way to many passwords emails log on name isn’t just to submit a review is to many things to do guess they don’t want you to send a review
Data usage widget doesn’t refresh 1/5
The data usage widget doesn’t refresh. I tried removing it from the widgets and re-adding it, to no avail.
Everything is good but needs a little bit of work 4/5
By DARIAN OSBORNE
My Apple ID got hacked contacted Apple about it hard to get a new Apple ID re-downloaded this app everything is good on it but bills it still states my first bill Please fix Can’t pay my bill iF this doesn’t get fixed
Suspeded accout 5/5
I received a phone call today saying that my account had been suspended. Everything seems to be fine on the app so I don’t know why I receive the call
Very easy to navigate 5/5
This app is very intuitive / easy to use.
I appreciate the exceptional service.
Very good 5/5
Hello I have had very good service
Feel like I am being robbed. Been with Verizon for at least 20 years. I can tell Verizon on Oct. my Acct will be closed. I can get better service and plan with Several other company’s for under 60.00 dollars. U tell me I have unlimited but it is terrible.
Customer support 5/5
The young southern bell who helped me deactivate an old number also helped raise the amount of data for our plan. Did I mention that she is sweet as Pie?
i💜Verizon since they lowered the cost for two Unlimited Lines To $90/month! This is AweSoMe!!!
Need an app to manage my account not serve me ads. 1/5
Break these two apps apart. I need an app to manage my account not serve ads. I don’t want your ads!
Give us a way to quit Verizon up.
Veterans. Advantage 1/5
I was supposed to get a 15% discount on my plan 3 billing periods ago. If this current bill is not changed with the credit, I will switch to AT&T which also offers a discount.
By Megg Dee
Why did I wait so long to set this up??
Phone connection to Verizon 5/5
I only have one issue and that is. I can’t ever get into my account on my phone. I put my password in and it always put thru changes like, it never works. I have it somewhere written down and know it by heart.everytime I put it in It says wrong password, so you then I look it up nope same thing. I am Chris 7.00 dollars each time I pay my bill thru customer service. This is not fair. It’s not as easy as they say, especially when it is for older customers. I would like to resolve this issue ASAP. Thanks
Great app!!! 5/5
Love this app!
Especially all the reminders!
New phone no love 1/5
New phone can’t figure out from the app how to accomplish this.
I’m trying to view my account.... 2/5
And this stupid ad keeps popping up asking me how I like the app! How about waiting until I’m done before hounding me. You might get a better rating.
New Phones 5/5
Corey gave us great service. We purchased 3 new phones and accessories. Smooth process!
Plan change 2/5
I wanted to change my plan. I tried calling Verizon to speak with a real person & got kicked back to the online service.
I hate not being able to do business with a real person. I had other questions that were left unanswered. Not happy!!
1/2 Star Scam.. 1/5
By galleria photo studio
Every time a company comes with a new nitch like verizon unlimited plan which helps family plans. What about everyone else that only have one plan and one user? guess.. they raise your prices for some hidden fees and taxes to pass the savings to the family plan users..😢
Their reward plan also is just a big scam. Don’t believe their rewards.. Does not work or offer nothing just headaches and frustration..you been warned.. The day they lower their monthly fees then we will believe again in Verizon worst than At&t....
2020 Update: Still a scam data consumption is not accurate. Have been reported to fcc. Unethical business practices.