My Verizon

My Verizon

  • Category: Utilities
  • Release Date:
  • Current Version: 7.3.0
  • Adult Rating: 4+
  • Developer: Verizon Wireless
  • Compatibility: Android
4.5
4.5
3,417,548 Ratings
$ 0

My Verizon App

***The My Verizon App works best if you are on one of our newer plans. Don’t have a S, M, L or Unlimited? Switch now.*** The My Verizon App has a new look! Use this app to manage your entire Verizon account from anywhere, in style. Features include: The Feed All you need to know about your data, plan, and bill in one seamless Feed, personalized with products and content just for you. The Data Hub Your data control center. Clearly see how much data is being used, who is using it and how to get more the second you need it. Plan Management Review and manage your plan from anywhere. Easily switch to a different plan or go unlimited at any time right from the palm of your hand. Simplified Bill A clear and simple bill that explains what's changed from month to month. Understand and pay your bill with just a few taps Verizon Up Rewards Rewards you really, really want. Just for being a Verizon customer. From amazing once-in-a-lifetime experiences to tons of good stuff from the brands you love. Because, thanks. Simply, enroll today, exclusively in the My Verizon app. On-Demand Support In-app support that’s there before you need it. Instant access to the answers you want without having to call for help. Shop Tech The fastest and easiest way to browse, buy and customize the latest devices and accessories, all without leaving the app. In-Store App Experiences In your settings, set app location services to “Always” prior to your visit and take advantage of customize in-store experiences. Optimize your visit by checking-in for appointments upon arrival, scanning accessories for self-checkout, and much more. One app. Total control. ***The My Verizon App is now also available to conveniently serve all prepaid self-service needs.  Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. Managing your prepaid account on the most reliable network has never been easier.***

My Verizon app screenshots

My Verizon app reviews

  • Great service! 5/5

    By Vitooom
    I like
  • Keeps crashing 1/5

    By Tone5362
    After the update I can not get into the app. Every time I try to get into the app it crashes and kicks me out
  • Convenient 4/5

    By Dreamer04
    It’s slow and not very user friendly for older demographic
  • Can’t log in & won’t allow username 1/5

    By dawkroux
    I haven’t been able to log in since this update! It took away the ability to login with my username and password but makes me use my cell and password that was created years ago when I had to go online vs my smart phone. It lets me in and them say “ooops, your session has timed out” Seriously?
  • Review on the app: 3/5

    By Gregory Rose III
    Very functional! Amazing layout and UI, but whenever I open it my phone burns up and gets hella hot and uses ALOT of battery power like I’m playing a very intense game. For example leaving the app to write this review and my phone cools down. Not sure why it’s operating like this but for such a simple app it shouldn’t!
  • Thumb up 5/5

    By Blueflag56
    PRO.....
  • Call forwarding 5/5

    By BNiedens
    I left my work cell phone at work with it set to forward calls to my personal cell phone. I was able to forward the work cell phone to the answering service from the app. I did not have to drive across town. Woot, woot!!
  • Not able to redeem my Starbucks credits 1/5

    By *michan ¥*
    Not
  • Long time 5/5

    By rhopping58
    Rhopping has enjoyed Verizon over 20 years now.huii
  • Not letting me open app 1/5

    By TuscaniElisa05
    The app needs fixed. It isn’t letting me open it up
  • Contact 1/5

    By p21AC
    I can not find contact information about billing. Sales yes ... billing no
  • customer feels safe with Verizion 5/5

    By GraceLBP
    I am so happy with Verizion No hidden fees my bill is getting smaller Thank you for all your help to make my life simple I could sleep better at night Spence we switched from ATM They were giving me night mares with a lot of over payments charges Thank you Lucy B Peralta 505 604- 9428
  • Angry 1/5

    By A_conwell
    You keep giving fake reward they expire before I can use them. I can’t even claim this months reward!!!😖😖😖
  • User Friendly but inaccurate data availability displayed 2/5

    By scvrun
    I enjoy using the app as it is intuitive and user friendly. There does however appear to be an issue in the Data Hub dashboard. For 2 consecutive months it has under reported the number of days remaining in the billing cycle. Example = it says 1% data remaining with 0 days left. In fact there was 1 day remaining. The next day it displayed -1 days remaining when in fact it should have been 0. I ended up going over on data and paying the fee but it really should get resolved.
  • Being ripped off 1/5

    By ernestoliverdowdy
    How much data have I been charged for over the last few days following your advertising run-around? “this nick name has been used try again” REALLY!...REALLY???
  • Dishonest 1/5

    By Frozentauntaun
    Will take advantage of you every opportunity. Poor communication, check your bill every month. After months of trying to get a billing error corrected have finally given up. Pathetic excuse for customer service.
  • Review 2/5

    By furgetabloyit
    Verizon service has been terrible the last 2 months lucky if I have 2 bars at any time
  • Can’t Connect Anymore 1/5

    By paigereese
    Since recent update, app doesn’t connect to Verizon server anymore. It loads, but you just stare at the circle going round and round. Checked settings and nothing has changed, have no idea what’s wrong.
  • What happened? 2/5

    By א-ב-ג123
    All of sudden the app is unavailable. I use this app often. I love how I can easily monitor our data usage. But now when I open the app is says sorry unavailable for the moment. That moment so far has been at least 12 hours. Please fix this.
  • Please debug your app 2/5

    By Kryfive
    App won’t start up without giving feedback first, can’t use the Gig of data I just got with rewards phones are in safety mode even though it’s supposed to have more data come on Verizon if I wasn’t picky about stuff working I’d switch carriers and save a ton of money but here we are. Fix it!!!
  • ⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ 3/5

    By ThatBabyAintMine
    I like the design, the UI needs work but the biggest issue for me is stability, this app will crash while doing simple task such as claiming a Verizon up offer, plan change, feature change, etc.
  • Terrible after update 1/5

    By Ashaldy
    Every time I try to do anything on the app, it tells me the session has expired and I have to sign back in. I hit “sign in” again and the same thing happens. Very frustrating. Please fix.
  • Hack 2/5

    By uber catt
    I’ve been dealing with a hacking for 6 months Verizon continues to charge outrageous prices even when I’m locked out of my account n phone
  • Crashes immediately 1/5

    By Our Favs
    Forced me to update the app today to cash in my VERIZON rewards. New version crashes immediately every time I try to launch it. Utter garbage.
  • Slow loading and data usage calculation 2/5

    By abjst5
    Very slow to load the app and data hub does not calculate data usage correctly
  • Good enough 3/5

    By Skynner McGee
    For the most part, My Verizon is very helpful in many ways. They just shouldn’t bother having a customer support live chat, since 99% of the time they refer you to an actual Verizon store to get your answers or suggest you call the customer service number. If live chat support worked the way it’s supposed to, this would be a 5 star app. If I buy a 16” pizza, I don’t expect to open the box and find 2 slices missing.
  • Needs improvements It’s not pnp. More like plug n pray 3/5

    By big yorkie
    The whole procedure is not one
  • MiFi 2/5

    By gsrpgr
    MiFi deletes gb even when turned off
  • I will never use this app again or website either 1/5

    By JFCFFS
    Tried to report scam text 1 (213) 677-9462 on website. Reset PW then around in circles couldn’t get secret question reset. Chatted w/bot signed w/ new PW Wouldn’t give me a person w/o secret question!!! Maybe account locked? Updated app to try it. Login w/ new PW on app. Wanted secret question!!! Absolute crap website and app. Deleted app. Wasted hour of my life plus writing this review. Guess I won’t report spam/scam. $7,000 from scam (213) 677-9462. Blocked #. Wanted to get it in list on Verizon. Crap. If I want to know/do anything I guess wait in tech/cs on phone.
  • Text help 1/5

    By ancient ruins
    Not real happy! Texting with tech support, went to Verizon app to get info and can’t get back to tech support
  • Trouble with autopay 3/5

    By Verizon Service over blown
    Bought phones @ Costco, was told we were set up for autopay but here it is second month and we found out autopay was not active. Internet browsing at busy places like concerts or on NJ Transit trains has been nonexistent! Tower coverage no better than ATT. Not impressed so far.
  • Can’t win with you we are a military family and you should offer plans like t mobile 2/5

    By lighyhouse
    Free Netflix and 80 for 2 lines unlimited. If I di t get a multiple miltartry discount I’m leaving verzion. My calls break up one bar and I asked about extenders to help coverage I have Internet At home so running out of data seems implausible
  • Customer Service Nonexistent 1/5

    By unhappy Soon to be ExCustomer
    I started a chat looking for support as my phone started to overheat and shut down on its own repeatedly. I was mid a long drive. First, A person connected then disappeared. Not answer for many minutes. Then I was gong to be connected to a representative BUT NO connection occurred. I finally hung up.
  • Hmm 5/5

    By iiyffv
    Good stuff
  • Location Services, Backround Refresh, App Update Disabled, still uses 25% of battery!?!? 1/5

    By treklinger
    What the hell is this app doing? It is OFF in every setting and I force closed it. It must somehow have some deep service that runs anyway. Anyone know?
  • Manager 1/5

    By doctor harvey
    I am on airplane mode your bill is wrong please correct Dr schwaid sarasota fl. 9413021240
  • Unreliable 2/5

    By Doctor J C
    I signed up for unlimited data and usually it doesn’t work. If it doesn’t improve, I am canceling.
  • Too hard to find transfer calls 3/5

    By patz1229
    Why why can’t you make transferring calls simple? Message won’t send with 3 stars? Should have used 2.
  • Wouldn’t know 1/5

    By Gettingtheworkdone
    Can’t get the app to work in the last 2 days of the month cause I am being throttled on my data. I hear T Mobile is getting pretty good
  • Bill 1/5

    By 47engr
    Again each month since I purchased 3 new phones. I am getting a different bill WHY. Will it ever be straightened out? I purchased these phones on a Black Friday deal.
  • Plans 3/5

    By do fo bird
    Trying to find plans 55 and older unlimited Had got a email and o can’t find it
  • Very disappointed 2/5

    By Eyetem100
    Horrible chat customer service. Representatives are ignorant of product differences.
  • To whom ever can if it. 1/5

    By getyourducksinarow
    I order a watch for in store pick up and now it’s being shipped I also tried to add my $5 reward with no luck on that either. I’m not real happy. Please fix it by the end of the day please. Or I will send it back
  • Rewards 2/5

    By fellnersorsi
    Unable to see my reward points and they expire at the end of February
  • Terrible 1/5

    By Psoj23
    They slow down the phone saying I am out of data, I cannot wait to switch.
  • LOVE IT! 5/5

    By AshlixD
    This has everything you need or have questions about it’s simple to use. I love VERIZON thank youuuuuu
  • Unlimited Data 5/5

    By designing rose
    Good communication is vital for my family and Verizon has never let me down. Dependable!
  • No update 1/5

    By Tkk01
    Widget doesn’t up date my data usage at all.
  • System busy Message on app 2/5

    By kelw1961
    Frequently for at least 2 years I try to log into my Verizon app to check details and I am unable to and receive system busy message repeatedly until I wait a few hours and try again. Once I could not sign in until about 8 am. App responds with retry for sign in then system busy. What’s wrong with the network?

My Verizon app comments


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