Very user friendly 5/5
Love this app
I was able to see my doctor clearly on my video chat appointment 5/5
By Love my Doctor❤️
I unknowingly was able to do II was able to
I love this app so much! Very easy to use and understand ❤️❤️❤️👍🏽 5/5
Dr. Paleologos is Great! 5/5
What can I say. She is caring but firm when she needs to be. She is soooo patient with me and my antics.
Worst Medical Group Ever - Advocate Medical Group 1/5
This is a Medical Group which doesn’t test its patients for COVID-19 to save money. They limited the testing only in Emergency Room. Very rude when calling to the designated numbers especially COVID19 hot line numbers.
Really felt bad the way they treat their patients.
Integration with the Health app 3/5
My only problem is there is no integration with the native health app on the iPhone. I would love for it all to be sorted but it’s not. One an update comes out with the Health app (that Epic does have integrated) then I will rate 5 stars.
By Hotbone 10198
There’s a problem with the options I have for my kids the one kid has more options on his chart then the other and no one has gotten back to me to fix the issue
Great Website 5/5
By Cardio Health Enthusiast
I’m new to this site so I’m just getting use to it.But from what I’ve seen of it was well thought out and everything is well organized. Ken Kunde
Not Password Manager Friendly, not iPhone Health app. Compat .Cannot upload except via photo 1/5
That’s a deal breaker for me. I’m not going to remember a secure password for every app that thinks it’s too secure to allow a password manager.
Zoom set-up 1/5
By many folks will not use this
You’re rating for helping with Zoom installation should be zero. Funny that the nickname’s lick “very disappointed” are already taken.
Caregiver Login Instability 1/5
I take my Mother-in-Law (86) and my Mother (90) to their medical appointments. Login is hit-or-miss for the Advocate portal accounts, which accounts are separate for each of the ladies.
Hard to navigate 1/5
By all pa well of so Mc
Hard to navigate
JUST USE COMMON WORDS AND MEANINGS
AND ITS LIKE NASA TRYING TO GET IN
Lack of functionality 1/5
I used Epic with another health system and theirs was much better. On this system I want to send a non urgent question/message to a provider and he is not listed. There is no way to request a refill on a prescription.
Thank you 5/5
Thank you for the accessible records
Easy to use, great way to communicate with my provider!
Very difficult 1/5
Very difficult to get a hold of primary doctor
Web site 1/5
I sure hope your changing back to my chart rapidly. After reading the remarks I don’t know if I want to use advocate or not!
I like being able to send messages to my doctors anytime. The response time has been very good. I also like getting to pay my bills online. Having all my lab and test results in one place is also very helpful.
Covid19 Appointment Failed 1/5
I’ve had 2 appointments that failed this week!!!!
The entry into my chart is clunky and difficult to get to the portions regularly used. The login time out should be longer, working between appointments and your reminder calendar is two short especially during device updates requiring past schedule entry’s. Otherwise this is a very useful app. Thanks.
Server issues 1/5
Always has server issues and unable to get logged in.
Thank you! 5/5
Great app - love the online assessments and the healthy news articles are great. Thanks for making it easier with a one stop shop for health and wellness!
Live well app by aurora 2/5
By Rodney Malbon
The app itself is fine but it needs to talk to Apple Health so I can have all my health and fitness data in one spot.
Why separate?? 2/5
I want SO BADLY to like this app. It's well designed and fairly intuitive. I like the extra features. But the point of MyChart is to make my life as a patient with doctors in multiple networks EASIER. And even if I can see connected test results etc, having an app for just advocate that won't let me message my other doctors or switch facilities to do so is annoying and takes up space I could be otherwise using more beneficially.
If the app is updated to allow messages to other medical care providers than those within Advocate Aurora, or a "switch account" function is added like in the basic MyChart, I'll happily convert and give this app 5/5 stars. Until then, I have no use for an app that will only let me contact a doctor I don't even see anymore, even if it has many convenience and awareness features.
Issue with appointment 1/5
I have an appointment scheduled but it doesn’t show up on my home screen. It’d be nice if we could use the app to reschedule, cancel, and edit appointments.
Difficult to navigate the options
Side by side comparisons missing 4/5
By Learning child
Would suggest to have side by side comparisons from previous years.
By Tyrant Defender of Ireland
I paid my bill on Monday. It’s now Thursday and it’s still showing that I owe money. Also, I should have the option to decline vaccines that I no longer want/need so it doesn’t keep showing up as a past due service.
Good Concept 3/5
The concept of the App is great and some of the functions like making an appointment are great. But the inability to able to add things yourself like Dr’s or personal history it falls short. Needs some work.
New app 1/5
No way to log out, not all info is available as on old app. No place to update or change login. Where in the world did you get a pic of me to put on the home page. Not all providers are listed.
A great idea 3/5
I love the idea but I have grief trying to access the app. Especially on my computer.
Not user friendly 1/5
It’s not clear on how to get to the main page. I end up clicking around until I get there.
Incredibly Easy to Manage My Health Care 5/5
By DC Scots
I absolutely love the LIVEWELL system. I can schedule appts, send messages/questions to my providers—- I ❤️it!
Visit Summary 3/5
After the update, can’t seem to find my visit summaries now. This was an important feature.
Living Well with the new App 4/5
By Billito Bandito
I just transitioned to the new App. It is well laid out and easy to navigate. Using it today i noticed a few things that may need attention. I did the in-app preregistration for a procedure I was having. When I arrived at the registration desk I had to give all of the info again. When asked why, I was told that I should have told her I pre-registered. I would have thought that she would have had all of my info pre-populated already. Either that or she should have asked me. There really was no way for me to know that it was my responsibility to advise. Second, on the app Under devices I cannot add my cell. It shows my iPad already but not iPhone. No add button. The app also shows a remote proximity auto advisement feature on check in at the hospital. I toggled that ON but it won’t stay toggled ON. Not sure why it won’t stay activated. Anyway the site is very current and intuitive. I like it.
Test Results history where did they go 5/5
test results 1/5
Unsure why but test results never fully show so if I tryto share with physician, they only see an end result which is often not significant enough to monitor changes. Pretty stupid as the full report hsould be available.
This application used to work fine on my cellular connection. Now it never connects and always gives an “There was a problem communicating with the server” error every time on on Verizon Cellular. If I use WiFi it logs in with no issues. Unacceptable!!
Easy to access 5/5
I found this app convenient when looking up test results and upcoming appointments
Medical wellness 5/5
A very helpful tool to all your medical needs!
Get lab results next day!! 5/5
By Always Objective
I love this app. I receive notification my lab results are available the very next day. Amazing!!
By Dlove Pro
This app is worst the firat work just fine
Helpful to manage care 5/5
This app continues to evolve and has become a useful tool for helpful schedule and manage care activities. Having results from tests available here is really helpful.
Thanks for fixing the problem that had the Touch ID selection overlapping with the PIN selections.
By raphael mosby
Love this app info on the go
Terrible App 1/5
You can’t delete old data!!
Can’t even login 1/5
This app is useless! I can’t even login because it crashes right away. Please fix this ASAP.
In reading recent reviews, this problem clearly goes back several weeks. Why hasn’t this been fixed??!!
New live well update keeps crashing 1/5
The new live well app does not work. When I open it, it crashes. It worked fine before the new change. I even uninstalled and installed it again. Still not working.
I find the appointments area really clunky 4/5
By W William Marsh III
First of all it is Monday And my appointment tomorrow is missing in act.
That was never an issue before, it might sound picky but it is important when your provider Is in a different clinic and you do not understand where it is or when to be there!
Review of new site name 3/5
By Always Opininated
Having discussed your new site name with a number of people, I haven’t found anyone enthusiastic about it so far. In fact the biggest compliment has been “you’re kidding, right?” I’m sorry, but that’s the way it is.